Vodacom Group Limited (Vodacom) is an African mobile communications company providing voice, messaging, data and converged services to over 61 million customers. From its roots in South Africa, Vodacom has grown its operations to include networks in Tanzania, the Democratic Republic of Congo, Mozamb... read moreique, and Lesotho and provides business services to customers in over 40 African countries.
Role purpose:
To provide data analysis and insights into customer behavior and chatbot performance.
Your responsibilities will include:
Data Analytics
Create self-service das
Role purpose:
To document, scope, implement continuous improvement in User Experience in TOBi using design thinking and user experience frameworks
Your responsibilities will include:
Cha
Role Purpose
The test engineer is responsible to test and evaluate all customer premises equipment (CPE) to ensure compliance and performance meet requirements. Vendor and internal stakeholder e
Role Purpose
To provide high-level technical support in the Radio Planning and Optimisation environment and to correct network quality and Radio Planning and Optimisation impacting problems, wit
Role Purpose
The role’s main focus is to ensure a world-class delivery of technical services and customer experience through the management of the Fixed and Digital services CRM technical
Role Purpose
Facilitate the intra Technology Commercial engagement and partner with the Enterprise Business Unit (Vodacom Business) to deliver on Technology and Digital business solutions across
Role Purpose
To manage a team of Product Managers and technical to develop portfolio-specific products, and participate in the definition/development of the portfolio strategy whilst ensuring th
Role purpose:
To deliver optimal cost of ownership for regional & local categories (or categories), savings targets in line with the savings methodology and agreed value add targets and meas
Role purpose:
Co-creating Advanced Analytics products that provide actionable business insight to Vodafone and its stakeholders.
Developing predictive models and recommendation systems with la
Role Purpose
The Solution Architect is responsible for designing and leading the implementation of solutions and capability architecture for a particular business capability/user journey, accord
Role Purpose
Vodacom Financial services have been identified as an acceleration unit within the greater Vodacom group. The ambition is to expand its product offering and diversify its clientele.
Role Purpose
The main objective of Strategic Network Optimization is to orchestrate network tactics and strategies aimed at increasing network and RAN efficiency and performance. The role also e
Role purpose:
The Manager - Cybersecurity Prevent will coordinate the team, tools, processes and operations of the Cyber Security Prevent Team responsible for managing, optimizing and deploying Cyb
Role Purposes
Establishing Hyper Personalisation and Machine Learning solutions for Vodacom Financial Services. The Big Data Science Team in Vodacom Financial Services helps drive personalisation a
Role purpose:
Moving fraud detection from a generic rule-based (shotgun) approach to a targeted, individualized, or personalized fraud mitigation controls (snipper approach) using Machine Learning/
Role purpose:
Support the audit function to give the Vodacom Group Board and Management risk based independent assurance of the effectiveness of the Group’s internal controls. Lead risk based a
Role purpose
As a User Experience (UX) Design Leader, you help define and drive the future of Vodacom’s growing design practice. In this role you will collaborate with digital leaders (UX, En
The Portfolio Manager: Web Channels (Vodacom.co.za) is fully responsible for driving customer adoption, consistent conversion rates, revenue uplift and a highly rated customer experience. Additionally