AddressKnowledge Park 2, Heron Crescent Century City Cape Town, Western Cape 8001 South Africa
About WNS Global Services
Over the years, WNS Global Services SA (Pty) Ltd has built a reputation as an industry leader, partnering with globally leading companies to deliver best-in-class BPO services within their respective fields of operations.
We have won numerous industry awards by delivering world-class Business Proces... read mores Outsourcing (BPO) services to major local and international players in the telecommunications, financial services and insurance, travel and leisure and utilities industries - some of our clients are among the biggest local and international players in their respective fields.
Listed on the New York Stock Exchange (NYSE: WNS), WNS (Holdings) Limited has more than 32,000 employees operating across 42 delivery centres in ten countries, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US. WNS manages the operations of more than 200 clients, many on the Fortune 500 list, across nine industry verticals.
DIFFERENTIATORS
• Proven operational delivery in SA since 2003
• State-of-the-art facilities and infrastructure
• Robust recruitment model and talent pipeline
• Workforce flexibility
• Flexible partnership approach
• Competitive and innovative pricing models
• Continual improvement initiatives
SOLUTIONS
• Customer Interaction Services
• Finance & Accounting
• Research & Analytics
• Human Resource Outsourcing
• Legal Process Outsourcing
• Transformation Solutions
• Procurement
• Risk Management
Main Purpose:
Transactional management for clients’ Accounts Payable (AP) function. Responsible for accurately processing, analysing, balancing and reconciling all financially related acti
Main Purpose:
Sectional management for clients’ Accounts Payable (AP) function. Responsible to manage and oversee operations and financial related activities within the specified time fram
Job Description
Deputy Manager tasks include but are not limited to:
IT Project Management when onboarding new clients
Joining broader project management team for weekly updates on new trans
Job Description
Thorough project planning and reporting to clients, internal stakeholders and transition leadersThorough and proactive project review – Risk, Issue, escalation and mileston
Job Description
The purpose of the Desktop Support Technician role is to reactively and proactively support and maintain the IT Desktop Services & infrastructure through effective incident m
Job Description
The purpose of the Assistant IT Manager role is to assist the IT management team in maintaining, implementing, and improving IT system compliance, ownership of day-to-day IT supp
Job Description
Oversees and manages the Quality Team
Manage the Continuous Improvement of the Quality Team
Conduct Root Cause Analysis and Solution Identification and proactively communicat
Job Description
Operational Management:
Oversee daily operations and ensure that all processes and services are delivered efficiently and meet client requirements.
Monitor performance metri
Job Description
Role Purpose
Role is to lead and direct the telesales team to make high sales and enjoy good patronage from clients; to obtain excellent records in call quality and sales deli
Job Description
JOB PURPOSE
The purpose of the position described herein is to lead all aspects of operational delivery and growth for our SA Insurance Accounts
As leader of this Operating
Job Description
The main purpose of this position as part of the senior management is to lead a team with specialist function.
You are customer & client facing & strive to deliver exce
Job Description
The main purpose of this position as part of the senior management is to lead a team with specialist function.
You are customer & client facing & strive to deliver
Job Description
PROFILE
Excellent communication and comprehension skills
Good business writing skills
Exposure and experience in working with the Airline Market
KEY SKILLS Excellent
