Active Jobs at AIE, Academic Institute of Excellence

About the job

• This esteemed position calls for a dynamic and self-driven individual who is competent in both teaching and research and can provide robust academic leadership and direction towards delivering a high-quality academic experience. The successful candidate will be expected to align with the institute's core values of innovation and technology and play a pivotal role in empowering others to do the same. This role will require strategic planning and the practical implementation of the company and departmental mission and strategies.

Position Description

Strategic/Managerial/Leadership Duties and Responsibilities: 

• Provide academic leadership, guidance, mentorship and vision to the department. 
• Develop and implement effective strategies in line with the core business/departmental vision and strategic goals across all delivery methods. 
• Develop, upskill and deploy a highly skilled and innovative academic team within the department. 
• Develop and advise on the use and implementation of smart technology driven systems to support our delivery methods and innovation in teaching. 
• Lead a nationwide departmental team to achieve and exceed delivery expectations. 
• Assisting the Principal and management team in ensuring the good professional practice, standards, and quality of teaching and learning of subject/s. 
• Advising and contributing to curriculum development at an academic and system level, under the direction and guidance of the respective Project Leader; 
• Participate in research projects culminating in recognised research outputs. 
• Manage, monitor, develop and evaluate academic programmes within the department. 
• Liaise with academic peers and relevant expertise in the field and industry to ensure ongoing development and quality of programmes. 
• Ensure the successful functioning of advisory boards for the subject disciplines in the department. 
• In collaboration with the Principal and Human Resource team, identify, recruit, and on-board academic staff to deliver the teaching and learning program of the department, and monitor their performance across delivery modes. 
• Serve as an Academic Board member to provide feedback and formally reports to the Academic Board. 

Operational Duties and Responsibilities: 

• Meeting with parents and/or guardians to resolve queries and escalate if necessary. 
• Co-ordinating the teaching and learning of the subject/s for which one is responsible. 
• Ensuring adherence and conformance to legislative requirements of relevant accreditation bodies. 
• Ensuring quality of lecturing through proper planning and preparation policies. 
• Ensuring the quality of the assessments through implementing and maintaining moderation policies, both pre- and post-assessment. 
• Evaluating and reporting on the quality of resources. 
• Managing the quality and creation of academic resources and documentation for relevant departments. 
• Holding and leading regular departmental meetings and ensuring the keeping of minutes. 
• Ensuring that timetables are available for each Intake and resources are assigned as per the required workload allocation model. 
• Lecture on an ad-hoc basis depending on operational requirements. 
• Academic monitoring (including attendance, lecturer evaluations, subject evaluations, etc. and compiling of improvement plans). 
• Analyse and interpret marks and other means of identifying at-risk students for the purpose of introducing and implementing improvement plans. 

Qualification Development: 

• Provide Content Development expertise in the capacity of a Content Developer/Writer/Reviewer, to lead and assist with the development and implementation for the relevant applications to various quality councils. This includes, but not limited to: 
• Completion of the Instructional Framework, with full detail for the lecturer 
• Tutorials and associated memos 
• Tests and associated memos 
• Any quizzes and associated memos 
• Examination paper and associated memos 
• Content development and identify the need for relevant visual aids e.g. videos 
• Lead and contribute to the development of the accreditation application in different streams, as well as the subsequent implementation of the specific qualifications. 
• Any other responsibilities as reasonably delegated by a member of senior management. 
• Assistance, where appropriate, with any operations on campus with a relevancy for the department. This may include functions and activities regarding sales and marketing and library services. 

Workshop Development: 

• Oversee the day-to-day operations of the workshops, ensuring a safe and productive environment. 
• Manage the procurement of equipment and consumables, ensuring timely availability of all necessary resources. 
• Plan and coordinate the setup and layout of workshops, ensuring they are optimised for effective training and practical work. 
• Ensure all workshop equipment is regularly maintained and in good working condition. 
• Oversee inventory management, ensuring accurate tracking and replenishment of supplies. 
• Ensure all workshops comply with health and safety regulations, implementing best practices to minimise risks. 
• Provide guidance and training to workshop lecturers to enhance their skills and ensure efficient operations. 
• Manage the workshop budget, ensuring cost-effective procurement and resource utilisation. 

Application Requirements: 

• Possession of a Red Seal Trade Test Certificate. 
• Registration as an Assessor/Moderator, indicating the ability to assess and moderate. 
• Experience in academic leadership, including managing budgets, personnel, and curriculum development. 
• Strong interpersonal and communication skills to collaborate with colleagues, students, and other stakeholders. 
• Demonstrated ability to innovate, lead change, and create a vision for the department and institution. 
• Experience in teaching and curriculum design. 
• Knowledge of industry and market trends relevant to the department's focus. 
• Familiarity with accreditation requirements and quality assurance processes. 
• A commitment to diversity, equity, and inclusion in the department and institution. 

The following attributes are linked to the Code of Conduct for general staff and Code of Ethics for Senior and Top Management. These points indicate the kind of behaviour that is expected: 

• Cross-functional awareness / organisational understanding. 
• Strategic perspective and direction. 
• Customer service orientation. 
• Change strategy implementation. 
• Conceptual thinking. 
• Ability to decide on a comprehensive sound course of action, and commit to a definite course of action. 
• Team leadership in respect of utilising expertise of manager / supporting staff members. 
• People Centricity – Respectful and helpful nature when dealing with clients, peers and colleagues. 
• Urgency – The position requires decisiveness, quick response and fast action. 
• Self-Control – The ability to govern one’s emotions and reactions is a key part of customer service 
• Maintain high ethical standards personally and professionally.

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About the job

• The institute has a job opening for a Programme Support Administrator within our Student Support department. As the Programme Support Administrator, your primary objective is to provide comprehensive administrative support to the Qualifications Coordinator. This support is crucial in maintaining the academic wellbeing of students and qualifications aligned with the company's vision.
• Your role involves performing various administrative tasks, including but not limited to evaluating individual student and class performance to pre-empt potential issues. Additionally, you will be responsible for managing and responding to student support queries through various channels, such as phone, email, and our online ticketing system.
• Overall, you will play a vital role in ensuring that all outputs and outcomes are aligned with the company's vision, supporting the Qualifications Coordinator in achieving the holistic health and success of the faculty.

Position Duties & Responsibilities

Student Interaction Tasks

• Be available as liaison to hear student concerns and demonstrate commitment to students’ well-being.
• Be available during Summative Testing periods to assist and support administrative functions on campus
• Advise students of support mechanisms open to them, as well as policies and regulations applicable to them.
• Acknowledge and respond to tickets and emails promptly.
• Acknowledge and respond to live chats promptly and correctly.
• Assign complex queries to the relevant Qualification Co-ordinator while keeping the student/sponsor informed.

Administrative Tasks

• Ensure that the Student Monitoring Policy is correctly implemented.
• Routine quality checks to ensure classes are recorded, the sound is up to standard, and the correct company branding is used.
• Liaise with the relevant Programme Lead/lecturers by ensuring marks are allocated on the portal.
• Accurately create and distribute Statements of Results.
• Recognize patterns of problems and pre-empt issues by providing and managing the implementation of solutions.
• Assist with the re-registration process of students.
• Assist the Qualifications Co-Ordinator by ensuring the student portal is ready for each new intake in terms of subject information.
• Assist the Qualification Co-Ordinator and Exam Officer with ad-hoc DHET examination-related tasks such as term mark calculation, permit cross-outs, and mark sheet updates.
• Assist by creating and maintaining timetables, uploading assessments, creating online classes, and assigning lecturers to respective subjects.
• Assist with late shifts and Saturday class shifts when needed.
• Assist with drafting any official documentation and send it to management for vetting, such as confirmation letters and letters of good standing.
• Ensure that relevant meeting agendas are updated, and tasks are completed as per the due dates.
• Manage resources on SharePoint and ensure filing is neat and up to date.

Technical Support Tasks

• Assist with basic IT/Software-related queries by accessing a student’s computer remotely or on campus.
• Liaise with the IT department for any technical issues the students encounter (e.g., Student Portal).

Application Requirements:

• Educational Qualification: Minimum Grade 12 certificate with full Mathematics. A Diploma or Degree in Business Management or Business Administration is preferred.
• Professional Experience: At least 2 years of experience in administration or a related role.

Technical Proficiency:

• Proficient in Microsoft Office Suite, including Word, Excel, Outlook, PowerPoint, SharePoint, Teams, etc., at an intermediate to advanced level.
• Demonstrated ability to quickly learn, understand, and effectively use new technology and systems.

The following attributes are linked to the Code of Conduct for general staff and Code of Ethics for Senior and Top Management. These points indicate the kind of behaviour that is expected:

• Client-Focused Approach: Display a respectful, approachable, and supportive attitude when interacting with clients, peers, and colleagues.
• Sense of Urgency: Demonstrate decisiveness and the ability to respond and act quickly to resolve issues efficiently.
• Emotional Resilience: Maintain composure and control over emotions, especially in challenging customer service scenarios.
• Ability to Perform Under Pressure: Thrive in high-pressure environments while maintaining efficiency and accuracy.
• Attention to Detail: Ensure precision and accuracy in all tasks, with a commitment to excellence.
• Innovative Problem-Solving: Develop creative and practical solutions to address challenges and improve processes.
• Senior-Level Interaction: Confidently engage with external clients and suppliers at senior levels to foster professional relationships.
• Professional Communication Skills: Exhibit polished phone and email etiquette, ensuring clarity and professionalism.
• Interpersonal Excellence: Possess exceptional communication and people skills to build and maintain strong relationships.
• Self-Driven and Independent: Work effectively with minimal supervision, demonstrating a high level of initiative and reliability.
• Problem Assessment and Escalation: Accurately evaluate situations, determine the severity of issues, and escalate appropriately when needed.

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About the job

• The institute has a job opening for an Automotive Motor Mechanics Lecturerwithin our School of Artisans, Tradesmen and Professionals. The prime role of the Lecturer will be to teach students the necessary skills and software applications for the development of specific programme disciplines of which one is deemed a Subject Matter Expert. This includes conducting training; assessment & invigilation as well as drive the development and expansion of the faculty offerings and its delivery methods.

Position Duties & Responsibilities

• Facilitate learning by creating an engaging teaching and learning environment
• Conducting assessments, marking, and providing meaningful feedback
• Contributing to programme and content development, and improvement of resources
• Undertaking relevant academic administration activities
• Ensuring a positive student experience, providing student support, and maintaining excellent customer service
• Maintaining strong working relationships within the department and with other departments

Application Requirements:

• Grade 12 with full Mathematics.
• 2 years’ experience in a position within an educational environment would be a distinct advantage.
• At least 5 years’ experience as an Automotive Motor Mechanic
• Relevant trade certification
• Ability to understand, use and learn modern technology.
• Strong interpersonal skills with the ability to work effectively in a diverse environment.
• Must be able to work from our Midrand campus and have reliable transport.

The following attributes are linked to the Code of Conduct for general staff. These points indicate the kind of behaviour that is expected:

• Cross-functional awareness / organisational understanding.
• Customer service orientation.
• Conceptual thinking.
• Ability to decide on a comprehensive sound course of action and commit to a definite course of action.
• Team leadership in respect of utilising expertise of manager / supporting staff members.
• People Centricity – Respectful and helpful nature when dealing with clients, peers, and colleagues.
• Urgency – The position requires decisiveness, quick response, and fast action.
• Self-Control – The ability to govern one’s emotions and reactions is a key part of customer service
• Maintain high ethical standards personally and professionally.

go to method of application »

About the job

• The institute has a job opening for an Electrical Lecturer within our School of Artisans, Tradesmen and Professionals. The prime role of the Lecturer will be to teach students the necessary skills and software applications for the development of specific programme disciplines of which one is deemed a Subject Matter Expert. This includes conducting training; assessment & invigilation as well as drive the development and expansion of the faculty offerings and its delivery methods. 

Position Duties & Responsibilities 

• Facilitate learning by creating an engaging teaching and learning environment 
• Conducting assessments, marking, and providing meaningful feedback 
• Contributing to programme and content development, and improvement of resources 
• Undertaking relevant academic administration activities 
• Ensuring a positive student experience, providing student support, and maintaining excellent customer service 
• Maintaining strong working relationships within the department and with other departments 

Application Requirements: 

• Grade 12 with full Mathematics. 
• 2 years’ experience in a position within an educational environment would be a distinct advantage. 
• At least 2 years’ experience as an Electrician 
• Relevant trade certification 
• Ability to understand, use and learn modern technology. 
• Strong interpersonal skills with the ability to work effectively in a diverse environment. 
• Must be able to work from our Midrand campus and have reliable transport. 

The following attributes are linked to the Code of Conduct for general staff. These points indicate the kind of behaviour that is expected:

• Cross-functional awareness / organisational understanding. 
• Customer service orientation. 
• Conceptual thinking. 
• Ability to decide on a comprehensive sound course of action and commit to a definite course of action. 
• Team leadership in respect of utilising expertise of manager / supporting staff members. 
• People Centricity – Respectful and helpful nature when dealing with clients, peers, and colleagues. 
• Urgency – The position requires decisiveness, quick response, and fast action. 
• Self-Control – The ability to govern one’s emotions and reactions is a key part of customer service 
• Maintain high ethical standards personally and professionally.

go to method of application »

About the job

• The institute has a job opening for an Diesel Mechanics Lecturer within our School of Artisans, Tradesmen and Professionals. The prime role of the Lecturer will be to teach students the necessary skills and software applications for the development of specific programme disciplines of which one is deemed a Subject Matter Expert. This includes conducting training; assessment & invigilation as well as drive the development and expansion of the faculty offerings and its delivery methods.

Position Duties & Responsibilities

• Facilitate learning by creating an engaging teaching and learning environment
• Conducting assessments, marking, and providing meaningful feedback
• Contributing to programme and content development, and improvement of resources
• Undertaking relevant academic administration activities
• Ensuring a positive student experience, providing student support, and maintaining excellent customer service
• Maintaining strong working relationships within the department and with other departments

Application Requirements:

• Grade 12 with full Mathematics.
• 2 years’ experience in a position within an educational environment would be a distinct advantage.
• At least 5 years’ experience as an Diesel Mechanic
• Relevant trade certification
• Ability to understand, use and learn modern technology.
• Strong interpersonal skills with the ability to work effectively in a diverse environment.
• Must be able to work from our Midrand campus and have reliable transport.

The following attributes are linked to the Code of Conduct for general staff. These points indicate the kind of behaviour that is expected:

• Cross-functional awareness / organisational understanding.
• Customer service orientation.
• Conceptual thinking.
• Ability to decide on a comprehensive sound course of action and commit to a definite course of action.
• Team leadership in respect of utilising expertise of manager / supporting staff members.
• People Centricity – Respectful and helpful nature when dealing with clients, peers, and colleagues.
• Urgency – The position requires decisiveness, quick response, and fast action.
• Self-Control – The ability to govern one’s emotions and reactions is a key part of customer service
• Maintain high ethical standards personally and professionally.