Active Jobs at BCX

Core Description

• The Senior Specialist - Operating Model Management will serve as the Center of Excellence for the management of the organisational operating model.
• This role is critical in defining, operationalising, measuring, and optimising our operating model, ensuring alignment with our Enterprise Technology and Process Architecture competencies and supporting our organisational design and job architecture.
• The individual will work collaboratively across various functions, including core business unit, Finance, HR, IT, and senior leadership, to ensure our capability landscape, interaction model, processes - via close collaboration with the process excellence capability, reporting, and governance structures are robust and enabling for execution excellence in the business.

Key Deliverables / Primary Functions

• Define and maintain the organisational capability landscape, including the iterations of the enterprise interaction model, demonstrating how work flows across the enterprise.
• Ensure alignment of the operating model to the customer journey maps, enterprise business process, job and technology architectures.
• Develop and refine the organisational design supporting job architecture.
• Collaborate with HR to integrate job architecture into the organisational structure.
• Establish and maintain governance frameworks and reporting structures.
• Work with stakeholders to define and operationalise the operating model.
• Measure and report on the maturity of the operating model components.
• Identify opportunities for optimisation and implement necessary changes to enhance efficiency and effectiveness.
• Collaborate closely with the Process Excellence capability to ensure seamless integration of processes within the operating model.
• Identify & manage tools and repositories for operating model artifacts.
• Ensure these tools are effectively utilised across the organisation.
• Set up and manage governance forums to oversee and manage components of the operating model.
• Facilitate regular reviews and updates to ensure the operating model remains aligned with organisational goals.
• Serve as the subject matter expert on the operating model within the organisation.
• Provide guidance and support to various teams on operating model principles and leading practices.
• Develop and deliver training programs to build operating model management competencies across the organisation.
• Engage with senior leadership and other key stakeholders to ensure alignment and support for operating model initiatives.
• Facilitate cross-functional collaboration to drive strategic objectives.
• Communicate complex concepts and insights effectively to diverse audiences.

Core Functional Skills & Capabilities

• Impactful Communication
• Project Management
• Design Thinking
• Enterprise Technology Architecture
• Business architecture methods (e.g. BIZBOK)

Core Behavioural Competencies

• Job Match
• Leading and supervising
• Delivering Results & Meeting customer expectations
• Adapting & Responding to change
• Creating & Innovating
• Analysing

Minimum Qualifications

• NQF 6: 3 year Degree/ Diploma/ National Diploma in Science, Information Technology, Informatics or Business Management
• OR NQF 4: Grade 12

Additional Education -Preferred /Advantage

Experience

• 7 years’ relevant experience in business architecture, operating model design, or a related field.
• Experience in organizational design, job architecture, and process optimization.
• Proficiency in business architecture frameworks and tools.
• Strong project management skills with the ability to manage multiple priorities and deadlines.
• Knowledge of enterprise technology architecture and its impact on business operations is a plus.

Or

• 9 years’ relevant experience of which at least 2 years on management level if in possession of a Grade 12 qualification.

Certifications

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

• Span of Control
• Level of Engagement Internal and External to the business

Special Requirements / Employment Condition

• Valid Drivers license
• Ability to work extended /long hours as and when required

Workplace / Physical Requirements

• Hybrid Remote Worker
• Non-Billable

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Core Description

• The Stores Manager is responsible for the efficient management of inventory, ensuring optimal stock availability, accuracy, and integrity to support business operations.
• This role oversees a team, maintains strict compliance with stock control procedures, and ensures the effective handling of physical assets within an ICT environment.
• As a hands-on and client-facing position, the Stores Manager plays a critical role in coordinating with internal stakeholders to align inventory management with operational demands.

Key Deliverables / Primary Functions

• Manage the administration and maintenance of the environment, in alignment with high levels of quality, standards and operability as defined within negotiated and agreed service level agreements, service level parameters or contracts.
• Monitor and maintain accurate inventory records using inventory management systems.
• Ensure all stock in trade is accurately managed, maintained in good condition, and recorded in the inventory system, with full traceability from receipt to dispatch.
• Conduct regular stock counts and reconcile physical stock with system records.
• Investigate and resolve stock discrepancies in a timely manner.
• Coordinate with procurement and warehouse teams to ensure timely stock replenishment.
• Track inventory movement and generate stock reports for management.
• Ensure proper storage, labelling, and organization of stock items.
• Implement and maintain stock control procedures and best practices.
• Assist in forecasting inventory needs based on historical data and trends.
• Ensure compliance with health, safety, and quality standards in stock handling.
• Prepare and present regular inventory reports, including stock levels, discrepancies, slow-moving items, and stock valuation.
• Collaborate with finance and operations teams to support audit processes and provide inventory data as required.
• Analyse inventory trends and provide actionable insights to improve stock efficiency and reduce holding costs.
• Supervise and support a small team of inventory or warehouse assistants, ensuring tasks are completed accurately and efficiently.
• Provide training, guidance, and performance feedback to team members.
• Be physically present and actively working from the stock room five days a week to oversee inventory operations and team performance.
• Manage and maintain accurate records of the organization’s physical assets, including tools, equipment, and machinery.
• Ensure all assets are tracked, tagged, and accounted for in the asset register.
• Coordinate asset audits and support asset lifecycle management, including acquisition, maintenance, and disposal.

Core Functional Skills & Capabilities

• Inventory Management Systems
• Stock Control Procedures
• Data Analysis
• Reporting
• Asset Management

Core Behavioural Competencies

• Job Match
• Leading and supervising
• Delivering Results & Meeting customer expectations
• Adapting & Responding to change
• Deciding & Initiating Action
• Planning & Organising

Minimum Qualifications

• NQF 6: 3 year Degree/ Diploma/ National Diploma in Business/ Commerce or Information Technology
• OR NQF 4: Grade 12

Additional Education -Preferred /Advantage

Experience

• 3 years’ experience in stock and asset management, with relevant exposure to ICT infrastructure services, technical support environments and relevant exposure to the specific ICT sector.

OR

• 5 years’ experience in stock and asset management, with relevant exposure to ICT infrastructure services, technical support environments and relevant exposure to the specific ICT sector.

Certifications

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

• Span of Control 10
• Level of Engagement Engage directly with internal and external clients

Special Requirements / Employment Condition

Workplace / Physical Requirements

• Full-time Client Based Position
• Billable