Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to...
Key Purpose
- We are seeking a detail-oriented and innovative Underwriting Analyst to join our team. The primary responsibility of this role is to provide the underwriting team with analytical support as well as automate underwriting processes to enhance efficiency, accuracy, and consistency in our underwriting team.
Areas of responsibility may include but are not limited to
- Offer analytical support to the underwriting team to ensure compliance with the underwriting philosophy as well as identify any areas of improvement
- Develop and implement automated underwriting processes to streamline operations and reduce manual intervention.
- Analyze existing underwriting workflows to identify areas for automation and process improvement.
- Refine, enhance, and maintain the multi-claimant process to improve efficiency and effectiveness.
- Monitor and evaluate the performance of automated underwriting processes, making adjustments as necessary to ensure optimal functionality.
- Generate reports and insights on the effectiveness of automated underwriting processes, presenting findings to senior management.
- Utilize existing statistical models to refine and enhance underwriting processes, ensuring optimal functionality and accuracy.
Skills
- Modelling skills preferred (Basic)
- Programming Skills: SQL (Intermediate)
- Microsoft Office (Excel, PowerPoint and Word) (Advanced)
Education and Experience
Education:
- Matric (Essential)
- Honours degree in Actuarial Science and/or Mathematical Statistics/ Computer Science or Strong mathematical/economics candidate (Essential)
- Min 5-7 completed CT subjects (Essential)
- Honors (Advantageous)
Minimum Experience:
- At least 2-3 years Research and Development experience within Insurance industry (Advantageous)
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Key Purpose
- The Actuarial Analyst role involves conducting investigations and analysis to support pricing decisions, refining actuarial models, and optimizing pricing strategies, particularly at the servicing stage. The role also includes developing lifetime value models, utilizing predictive modelling techniques to identify pricing and upsell opportunities, and ensuring model accuracy and reliability through regular monitoring and adjustments.
Areas of responsibility may include but are not limited to
- Conduct in-depth investigations and ad-hoc analysis to support pricing decisions and business objectives, with a focus on policy amendments and additions.
- Support the creation and refinement of actuarial models to monitor business performance and optimize pricing strategies for policy amendments and new item additions.
- Contribute to the development and maintenance of lifetime value models to maximize customer value, with a particular emphasis on incorporating policy amendments.
- Utilize predictive modeling techniques to segment the client base and identify pricing opportunities, ensuring optimal pricing decisions at all points of the policies lifecycle.
- Utilize predictive modeling techniques to segment the existing client base and identify profitable upsell opportunities
- Ensure models are accurate and fit for purpose by regularly monitoring their performance and making necessary adjustments to optimize pricing.
- Assist in establishing and maintaining monitoring processes to measure model performance, ensuring accuracy and reliability in pricing decisions.
- Support the maintenance and updating of data processes, providing assistance and direction as needed to optimize pricing at point of a client’s interaction
Skills
- Modelling skills preferred (Basic).
- Programming Skills: VBA & SQL (Intermediate).
- Microsoft Office (Excel, PowerPoint and Word) (Advanced).
Education and Experience
Education:
- Matric (Essential)
- Honours degree in Actuarial Science and/or Mathematical Statistics/ Computer Science or Strong mathematical/economics candidate (Essential)
- Min 5-7 completed CT subjects (Essential)
Minimum Experience:
- At least 2-3 years Research and Development experience within Insurance industry (Advantageous)
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Key Purpose
- The purpose of this role is to provide analytical insights to optimize sales and lead performance, engage with brokers to drive growth, and implement strategies to enhance overall business efficiency.
Areas of responsibility may include but are not limited to
- Provide innovative, analytical insights and recommendations to optimize lead performance and sales across multiple distribution channels.
- Engage with brokers to enhance existing business opportunities and drive sales growth.
- Assist in monitoring and analyzing sales metrics to help identify trends and growth opportunities.
- Collaborate with internal teams to assist in successfully implementing new business growth strategies.
- Support the preparation and reporting of growth strategy progress to ensure alignment with business goals.
- Coordinate the development and delivery of reports to support the distribution teams in their daily activities and strategic planning.
- Assist in developing and maintaining analytical models to monitor business growth performance.
- Conduct ad-hoc analysis to support business growth objectives and data-driven decision-making.
- Support the implementation of innovative strategies to enhance overall business growth and efficiency.
Skills
- Modelling skills preferred (Basic)
- Programming Skills: VBA & SQL (Intermediate)
- Microsoft Office (Excel, PowerPoint and Word) (Advanced).
Education and Experience
Education:
- Matric
- Degree in Actuarial Science and/or Mathematical Statistics/ Computer Science or outstanding Bachelor of Commerce finance/marketing/insurance analytics candidate (Advantageous)
- Min 3-5 completed CT subjects (Essential)
- Honors (Advantageous)
Minimum Experience:
- 0-3 years’ experience within the Insurance industry (Advantageous)
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Key Purpose
- We are seeking a highly motivated and innovative Actuarial Analyst to join our team. This role is perfect for someone who thrives under high pressure, enjoys tackling novel and unfamiliar problems, and is eager to make a significant and strategic impact on the business’s trajectory with their unique business insights.
Areas of responsibility may include but are not limited to
- Operational Analytics: Assist with analytics related to various operational teams, including retentions and servicing. Provide actionable insights to senior management of these operational teams that balances the optimal analytical solution with practical considerations.
- Project Support: Aid in the proposal and implementation of strategic and urgent projects as directed by senior management.
- High-Pressure Problem Solving: Apply first principles thinking to high-level and strategic problems, managing high-pressure requests from senior executives such as the CEO, Chief Analytical Officer and Chief Actuary.
- Curiosity and Innovation: Maintain a curious mindset regarding the external environment and be comfortable solving novel and unfamiliar problems.
- Presentation Skills: Develop and deliver presentations to senior executives and non-technical audiences, with a willingness to quickly learn necessary skills.
- Budgeting and Reporting: Participate in the claims and premium annual budgeting process and provide information for board and results presentations.
Skills
- First Principles Thinking
- Exceptional Work Ethic
Education and Experience
Education:
- Matric (Essential)
- Honours degree in Actuarial Science or outstanding candidate in Mathematical Statistics, Computer Science, mathematics, Economics (Essential)
- Min 5 completed CT subjects if actuarial candidate (Essential). Top 5 in University Class if other degree.
Minimum Experience:
- 0-3 years of working experience
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Key Purpose of the role
- The role involves policy and benefit reviews to identify client needs. The Financial Advisor will ensure that clients are always aware of product enhancements that may benefit their existing or new need. The Financial Advisor will always conduct financial needs analysis and or assess risk appetite before recommending changes to their existing product structure and or fund portfolios.
Job Category
- We are looking for a suitably experienced Financial Advisor to become part of our vibrant and dynamic sales team. This individual will consult with existing Discovery Life, Invest and Insure clients to offer them specialist advice on their current products, benefits and or fund selection. This role drives ongoing servicing of existing clients and as such is remunerated on a non-commissionable basis.
Key Responsibilities
Your tasks will typically involve:
- conducting in-depth reviews of clients' financial goals, from risk protection to wealth creation
- conducting a financial needs analysis and preparing proposals best suited to meet individual clients' requirements
- providing clients with information on new and existing products, benefits and services
- designing financial strategies
- assisting clients to make informed decisions
- reviewing and responding to clients changing needs and financial circumstances
- contacting clients with news of new financial products or changes to legislation that may affect their savings and investments
- Review client policies regularly to determine if adjustments are needed because of personal or financial changes
Personal Attributes and skills:
- Strong Customer focus
- Networking skills
- Proactive engagement
- Service orientated mind-set is critical
- Strong Planning and organisational skills
Qualifications and Experience:
Minimum
- Wealth management qualification with at least 120 credits
- RE5 qualification
- At a minimum 2 years’ experience as a Financial Advisor
Beneficial:
- Understanding of Financial Planning
- Knowledge of insurance (short-term, health, risk and investment industry)
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Key Purpose
- Discovery Health administers a number of closed in-house employer medical schemes, as well as the largest open scheme in South Africa, the Discovery Health Medical Scheme. The Risk Intelligence team is responsible for the measurement and reporting of clinical experience for each of our client schemes, providing actuarial analytic support for managed care interventions, healthcare quality reporting initiatives, provider contracting, and clinical profile reports of clinician utilisation patterns and adherence to evidence based clinical process measures.
- You will be responsible for technical healthcare actuarial analysis, which may include regular monitoring reports, as well as detailed investigations for various initiatives. You will be expected to deliver clear and reliable results on tight and high pressured deadlines at times. The job entails applying the principles of risk adjustment, in the healthcare context, to the clinical analysis of claims data to deepen understanding of the scheme experience for guiding appropriate interventions to ensure sustainability through improvement of efficiency and quality of care. You may also be involved in assisting with the pricing of exciting new Discovery Health products before their launch. Data and model findings need to be clearly communicated to business users.
Competencies required:
- Excellent conceptual and technical ability
- Excellent communications, both written and verbal
- Excellent analytical capability and aptitude
- Comfortable presenting to stakeholders and team
- Healthcare experience and an understanding of clinical risk adjustment methodologies
- Manage complexity
- Excellent conceptual and technical ability
- Accuracy
- Verbal and written Communication
Personal Attributes and Skills
- Aligned to Discovery values and core purpose
- An interest in the South African healthcare and medical scheme environment
- Exceptional analytical and problem solving skills
- High-level of attention to detail
- Results orientated and commercial thinking
- Excellent communication and presentation skills
- A focus on delivering results and meeting client expectations
- Ability to work collaboratively in a team environment and balance multiple priorities
- Ability to work alone when required and to take initiative without supervision
- Comfortable with change and a fast paced work environment
- Unwaveringly ethical and able to maintain confidentiality
Qualifications & Experience:
- Actuarial science or Mathematical Statistics undergraduate degree
- Completion of CT series of actuarial board examinations
- Data and analytic work experience (1-3 years) (Beneficial)
- Understanding of risk adjustment methodologies (Beneficial)
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Job Description
- The Virtual Sales Consultants are expected to be highly motivated and professional ambassadors for Discovery Connect, supporting clients after their initial product take-up via the Discovery Connect channel. Successful consultants are those that build trust-based relationships, offer world-class service and reliability, always doing what is best for our clients.
- Consultants are expected to generate sales opportunities via targeted existing Discovery Connect clients (>100,000 high value target clients) through on-going servicing and upsell campaigns across the Discovery product range. Consultants must carry themselves off professionally, conducting virtual (Zoom-based) client appointments and completing holistic FNAs and sales across the product range.
- Consultants will be expected to manage their own diary, client appointments and sales pipelines; proactively seeking sales opportunities and offering solutions tailored to a clients’ needs
Key Outputs
The successful individual will be required to perform on, but not limited to the following key outputs:
- Achieve sales targets through participation in proactive sales and marketing initiatives / campaigns
- Maintain a professional approach to selling and manage the high networth clients efficiently
- Communicate to members via telephone, email and video-calls
- Conduct Financial Needs Analysis
- Achieve quality targets
- Adherance to service level agreements
- Build relationships with internal departments to ensure superior service offering to clients
- Keep up-to-date with competitor product and service offerings and industry developments
- Deal with client queries and provide information on a range of sales and service issues
Personal attributes and skills
The successful individual will be required to demonstrate the following competencies:
- Self motivated
- Goal orientated
- Team Player
- Ability to perform under pressure
- Adaptable to change
- Persuasive and resilient
- Self managed with sound time management
- Attention to detail
- Ability to learn quickly and apply knowledge
- Speak fluently (accent neutral) English/Afrikaans
Qualification & Experience
- Matric
- At least 2 years sales experience
- Minimum 1 year Discovery Life product knowledge
- Minimum 1 year Discovery Insure product knowledge
- Minimum 1 year Discovery Health product knowledge
- Minimum 1 year Discovery Bank product knowledge
- Minimum 1 year Discovery Invest product knowledge
- PC literacy, email, word, excel (proficiency in MS Office)
- Tertiary qualification an advantage
- Essential NQF5 and RE5 qualification
- COB Qualification
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Key Purpose
- Involved in the development and dissemination of effective sales strategies, compelling product positioning and tools for Discovery Insure products for clients, advisors and other stakeholders including media.
Areas of responsibility may include but are not limited to
- Provide customised support for specific sales opportunities and new business initiatives
- Package and drive the roll-out of new products and benefits through the annual launch cycle
- Develop and present roadshow, PPD and training material
- Provide technical product support to distribution and servicing channels.
- Develop compelling analytical content and product toolkits to demonstrate how the Discovery Insure value propositions deliver exceptional value to clients, advisors and other stakeholders
- Produce objective industry analysis and market insights which clearly position Discovery Insure as the authority on: how the industry operates and the broader competitor landscape
- Utilise technical product knowledge, including understanding of competitors, to identify
- business opportunities
- Support R&D decision-making and strategy through distribution and client insights
Skills
- Modelling skills preferred (Basic)
- Programming Skills: VBA & SQL (Intermediate)
- Microsoft Office (Excel, PowerPoint and Word) (Advanced)
Education and Experience
Education:
- Matric
- Actuarial education – Good progress with Actuarial exams
Minimum Experience:
- At least 2 -3 years business experience, with a proven record of innovation, delivery and performance.
Method of Application
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