Active Jobs at Discovery Limited

Key Purpose of the role

• The role involves policy and benefit reviews to identify client needs. The Financial Advisor will ensure that clients are always aware of product enhancements that may benefit their existing or new need. The Financial Advisor will always conduct financial needs analysis and or assess risk appetite before recommending changes to their existing product structure and or fund portfolios.

Job Category

• We are looking for a suitably experienced Financial Advisor to become part of our vibrant and dynamic sales team. This individual will consult with existing Discovery Life, Invest and Insure clients to offer them specialist advice on their current products, benefits and or fund selection. This role drives ongoing servicing of existing clients and as such is remunerated on a non-commissionable basis.

Key Responsibilities

Your tasks will typically involve:

• conducting in-depth reviews of clients' financial goals, from risk protection to wealth creation
• conducting a financial needs analysis and preparing proposals best suited to meet individual clients' requirements
• providing clients with information on new and existing products, benefits and services
• designing financial strategies
• assisting clients to make informed decisions
• reviewing and responding to clients changing needs and financial circumstances
• contacting clients with news of new financial products or changes to legislation that may affect their savings and investments
• Review client policies regularly to determine if adjustments are needed because of personal or financial changes

Personal Attributes and skills:

• Strong Customer focus
• Networking skills
• Proactive engagement
• Service orientated mind-set is critical
• Strong Planning and organisational skills

Qualifications and Experience:

Minimum

• Wealth management qualification with at least 120 credits
• RE5 qualification
• At a minimum 2 years’ experience as a Financial Advisor

Beneficial:

• Understanding of Financial Planning
• Knowledge of insurance (short-term, health, risk and investment industry)

go to method of application »

Key Purpose

• Understand, analyse and optimize sales and distribution strategies across Discovery Health and Vitality using industry knowledge, analytical expertise and strategic insights.

The candidate will be required to:

• Develop new business strategy and analysis to lead distribution strategies,
• Storyboard and communicate complex information in a coherent, succinct manner; and
• Transform unstructured data into strategic insights to inform key business decisions.

Areas of responsibility may include but not limited to

Sales and distribution leadership:

• Responsible for strategic insights, ideas, and solutions to address sales and distribution priorities within Discovery Health and Vitality
• Responsible for the successful product positioning and roll-out of Discovery Health and Vitality’s annual enhancements and product launches
• Contribute to research and development through a deep understanding of the competitor space and market dynamics.
• Produce white papers and thought leadership to elevate the Discovery Health and Vitality brands.

Broker Leadership:

• Engage with distribution channels and brokers as a key decision maker to complex problems faced by Discovery Health and Vitality.
• Position newly launched Health and Vitality products via nationwide webinars and roadshows to brokers
• Develop strong relationships with brokers as the key voice on distribution sentiment and product delivery.

Market expertise:

• Detailed analysis, technical modelling and desktop research covering company performance, product utilisation, sales trends and competitor landscape to guide the business on future growth opportunities.

Competencies

• Self-starter with a strong drive for excellence
• Management and leadership skills
• Strategic thinker
• Exceptional analytical skills
• Strong communication skills, with competencies of storyboarding, presentation preparation and data visualisation

Qualifications / Experience

• Qualified actuary, with a minimum of three years’ work experience.
• Or 1 -2 exams away from qualifying with more than 3 years' work experience
• Management consulting experience is advantageous.

go to method of application »

Key Purpose

• The Executive Relationship manager is responsible for proactively managing relationships with Discovery Invest’s top advisers by supporting and servicing them to promote new and maintain existing Invest business, ensuring exceptional service delivery and fostering strong relationships to position Discovery Invest as their preferred service provider.  The candidate should be a strategic partner with these top advisers to ensure you understand their current business and business targets.  To be a successful Executive Relationship Manager, you should possess excellent written and oral communication skills. 

Objectives of this role

• Become a reliable point of contact for relationships and establish a strong business relationship.
• Develop open and effective channels of communication with each relationship to ensure client loyalty and satisfaction among these advisers.
• Foster strong relationships with top adviser, their office staff, and all key stakeholders linked to the advisers, such as franchises.
• Ensure exceptional service delivery in collaboration with internal teams.
• Maintain high-quality service touchpoints across Discovery Invest businesses.
• Contribute to the achievement of business targets and objectives.
• Strategically contribute to advisers’ business targets.
• Develop and implement client service strategies to enhance client experience.
• Promote a culture of continuous learning, innovation, and collaboration within the team.

Responsibilities

• Effectively manage relationships with top advisers to ensure outstanding service and appropriate service recovery where there are failures.
• Meeting directly with advisers regularly.
• Understand the advisers’ book and help ensure the achievement of business targets.
• Analyze and interpret raw data and take appropriate action. 
• Analyze what additional data will add value and initiate these requests.
• Work with Invest specialists to translate strategy into effective deliverables and ensure all related events are executed effectively.  This includes meeting advisers with the Invest specialists.
• Ensure advisers understand Discovery’s standpoint on affected regulations, instilling confidence in our business.
• Keep abreast of industry trends and practices, compliance and regulation impacting financial services.
• Work with existing support structures to redefine process efficiencies.
• Understand and articulate Discovery Invest’s service and product offering compared to competitors.
• Respond promptly to enquiries via various channels in a fast-paced environment.
• Resolve complex product and process-related queries and escalations.
• Engage actively with advisers across multiple platforms, which includes direct contact with these advisers on a regular basis.
• Manage reputational and financial risks in client interactions.
• Ensure client confidentiality and accurate processing of special transactions.
• Identify and recommend process and system enhancements.
• Enable a learning and growth culture by sharing information on successes, issues, trends, and ideas.
• Encourage innovation, change agility, and collaboration within the team.
• Actively manage engagement and development.

Education and Experience

• BCom degree or equivalent
• Minimum 5 years’ experience in the investment industry (essential)
• Minimum of 3 years’ demonstrated experience in a similar adviser relationship role
• Experience in various operation areas in the investment space, such as New Business, Servicing, Transfers, Withdrawals, etc
• Demonstrated Presentation experience
• Vast knowledge of relevant regulatory and compliance requirements
• Relevant product knowledge

Required skills

• Strong professional written and oral communication skills
• Deadline oriented
• Must be organized and demonstrate the ability to handle several competing priorities
• Ability to work in a fast-paced, pressurised environment
• Excellent problem-solving and analytical skills
• High level of attention to detail and accuracy
• Team player
• Self-motivated
• Excellent time management
• Adaptability and flexibility
• Resilience
• Strong presentation skills
• PowerPoint skills to create own presentations
• Computer proficient and working knowledge of desktop software applications (e.g. Word, Excel, and PowerPoint etc.)

Preferred skills and qualifications

• Compass experience
• Paradigm experience
• RE qualification (Regulatory Exam)
• Afrikaans as extra language

go to method of application »

Key Purpose

• Construction of complex Business intelligence assets based on specifications produced by BI Architects and System Analysts, including mentoring and supporting junior developers.

Key Outputs

• Translates and not limited to, the Source to Target Mappings into executable code without errors.
• Finds effective software solutions to technical issues.
• Ensure that the application performs the functions as required by business.
• Releases source code with zero defects.
• Actively coach other developers during the code review process to understand and apply the Business Intelligence coding standards whilst ensures that business objectives are reflected in the technical processes in which they manage.
• Respond to incidents escalated by the support teams. 
• Conduct unit testing, and fix any defects found.
• Review error logs and provide systems/BI analysts with updates on fixes found in testing.
• Consult and assist the system/BI analysts in reviewing defects found in testing.
• Perform standby as required and handle any defects as raised in the production process.
• Workshop solutions with System Analysts to compile relevant technical specifications
• Maintain all code and resolve morning batch failures within SLA’s. 
• Review ETL architecture and amend changes to production systems.

Personal Attributes and Skills  

Knowledge:

• Processes: SDLC, ITIL (Incident, Change, Release, Problem Management)
• Technologies:  SQL-Server, Oracle, T/SQL and PL/SQL, SSIS, SSAS
• Other: Software architecture, facilitating JAD sessions, data modelling techniques
• Health Insurance knowledge (advantageous)
• Excellent understanding of batch execution relating to Production databases
• Practical experience on developing Type 2 and type 3 dimensions, with waterline and catch-up functionality
• Strong ability to build Metadata into all packages and code developments.
• Maintain the development, QA and production environment waterlines.
• Monitoring dead times within the production system and apply solutions within the week.
• Participate in design reviews and code reviews
• Understanding archiving strategies within the production system.
• Make amendments to existing code and complete the delivery into production - rerun the affected artefacts and downstream dependencies.
• Develop Microsoft SSIS packages

Technical skills

• MS SSIS, SSAS, SSRS
• Database and stored procedure optimization techniques
• Hardware and resource management
• Project Management
• Dimension modelling star-schema design
• Solution Architecture on Sql server, Oracle and Netezza
• Software development and testing
• Excellent knowledge of SQL constructs, collections and variables.
• Excellent T-Sql knowledge

Behavioural skills

• Result Orientation
• Change Readiness
• Time Management
• Communication (written, verbal and listening)
• Creativeness
• Innovation

Education and Experience

Education:

• Essential: Tertiary degree (B. Engineer, B. Com, BSC)
• MOF or equivalent contemporary development methodology.

Minimum Required Experience:

• 10 to 15 years’ experience in software development for large commercial entities.
• At least 10 years’ experience in Datawarehouse code development.
• Understanding of Integrated star schemes

go to method of application »

Job Purpose:

• To draft and review various contracts and other legal documents , attend to and resolve complaints and disputes. The role will provide a general legal support to various business units:

Key Responsibilities:

• Act as the liaison and provide the relevant level of instruction to the external legal panel comprising attorneys and advocates.
• Drafting of various legal documents and contracts.
• Risk Management: Developing strategic and operational plans and processes to minimize risk  for the business.
• Compliance Management: All documents and processes must be in compliance with legislation such as POPIA, FAIS, FICA, NCA, Long Term Insurance Act etc. to avoid statutory and/or regulatory consequences. 

Education; Knowledge and Experience

• LLB or BCOM Law
• 5 years Financial Services experience
• 5 years Contract drafting experience
• 5 years Complaint resolution experience
• Sound knowledge of relevant Legislation
• Interpersonal Savvy - Communicates effectively.
• Nimble Learning - Learning on the fly.

Challenging Aspects of the job

• Remain impartial in all decisions taken and ensure standard processes are used consistently.
• Dealing with operational processes in other areas, which impacts directly on your area.
• Dealing with emotional individuals and conflict on a daily basis.
• Adherence to tight deadlines (High pressure environment)

Personal Attributes

• Resilient
• Good judgment
• Integrity
• Adaptable
• Responsible
• Independent
• Persuasive
• Proactive

Role Specific Competencies:

• Instills trust
• Strategic Intent
• Optimizes work processes
• Plans and aligns
• Communicate effectively.