Active Jobs at Dye & Durham Corporation

Job Role

• GhostPractice Trainers primarily focus on delivering daily client training.
• Our training department serves as the primary point of contact and knowledge base for all GhostPractice clients—both new and existing.

Key Responsibilities

• Deliver engaging training sessions.
• Facilitate and respond to participant questions during live online sessions.
• Learn and understand product content within defined timelines to ensure effective delivery of training.
• Stay consistently updated on product changes and seamlessly integrate them into training courses.
• Willingness and ability to travel to client sites for onsite training sessions.
• Proficient in Microsoft Word, Excel, PowerPoint, and Teams to support the development of training materials, scripts, and help documentation.

Skills, Knowledge & Expertise

• Familiarity with GhostPractice software is a strong advantage.
• Solid understanding of accounting principles.
• Legal bookkeeping experience is highly beneficial.
• Technologically savvy with strong computer literacy.
• Previous experience in delivering training sessions.
• Comfortable and experienced with using Zoom for virtual meetings and training.
• Basic knowledge of SQL is a plus.

Soft Skills:

• Passion for working with people and a naturally high social energy.
• Strong communication skills with the ability to engage constructively with both management and colleagues.
• Team-oriented, with a proactive and positive attitude toward collaboration and feedback.

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Document Automation Specialist

• Creating and maintaining automated legal precedents used by law firms throughout Canada, the UK and South Africa.
• These precedents include both statutory court forms, as well as general legal documents and correspondence documents customised on behalf of our clients.

Key Responsibilities

• Document construction, formatting and styling, using MS Word as well as proprietary MS Word-like user interfaces.
• Researching and understanding the environment in which the document will operate.
• Analysing the degree to which the document should be automated.
• Creating the automated document using in-house programing tools involving document logic ("if then/else"), fillpoints/stop-codes and dialogs.
• Testing, trouble shooting, and maintaining the documents developed.

Skills, Knowledge & Expertise

• Must love Documents!
• Analytical, structured, organized, methodical and logical.
• Must have an eye for attention to detail.
• Must have advanced word processing skills in general and be proficient in the use of Microsoft Word in particular.
• Quick learner.
• Good problem-solving skills.
• Ability to manage time well.
• Works well under pressure.
• Ability to work accurately at a fast pace and multi-task.
• Good working knowledge of Windows Operating System, MS Office, Internet.

Nice to have:

• Experience with document automation.
• Legal / Law office domain knowledge.
• Skills in MS Office automation (eg. MS Excel).
• IT/IS background.