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  • Posted: Oct 25, 2024
    Deadline: Not specified
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    At Excellerate JHI, we offer comprehensive guidance and support to property owners and occupiers, covering every aspect of their property strategies. From development to buying, selling, leasing, valuing, and asset management, our dedicated professionals are there to provide expert advice every step of the way. With a collective experience of over 100 years...
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    Marketing Manager

    About the role

    • We are seeking a creative and driven Marketing Manager to spearhead marketing initiatives for our Centre. In this role, you will be responsible for developing and executing innovative campaigns and promotional events designed to elevate the Centre’s presence and drive its success. You will leverage current trends and customer insights to create impactful marketing strategies that align with our goals.

    What you will bring

    • A Bachelor’s degree in Marketing, Business Administration, or a relevant field.
    • Demonstrated success as a Marketing Manager, preferably in a retail environment or similar role.
    • Solid understanding of market research techniques, data analysis, and statistical methods to inform strategic decisions.
    • In-depth knowledge of strategic planning principles and marketing best practices to drive effective campaigns.
    • Proficiency in MS Office and marketing software, including CRM systems.
    • Familiarity with social and web analytics tools (e.g., Web Trends) to track and optimize performance.
    • Excellent verbal and written communication skills, with the ability to engage and influence various stakeholders.
    • Strong organizational and time-management skills to handle multiple projects efficiently and meet deadlines.
    • A creative mindset coupled with commercial awareness to craft compelling marketing strategies that resonate with our audience.

    What you will be doing

    • Conceive and develop efficient and intuitive marketing strategies.
    • Organize and oversee advertising/communication campaigns (social media, TV etc.), Exhibitions and promotional events.
    • Conduct market and analysis to evaluate trends, brand awareness and competition ventures.
    • Initiate and control surveys to assess customer requirements and dedication.
    • Write copy for diverse marketing distributions (brochures, press releases, website material etc.).
    • Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities.
    • Monitor progress of campaigns using various metrics and submit reports of performance.
    • Collaborate with managers in preparing budgets and monitoring expenses.
    • Ensure that exhibition court space is sold to ensure steady income towards the Centre.
    • Control Marketing and exhibition budget and ensure that all expenditure is accounted for.
    • Ensure that all exhibition contracts are signed and exhibitor payments paid before exhibitor payments.
    • Tenant co-ordinations and liason.

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    Operations Manager

    What you will bring

    • Minimum Grade 12 qualification
    • Between 3 – 5 years of relevant experience in Facilities or Operations Management
    • Electrical, mechanical, or construction background, as well as technical skills
    • Experience in overseeing daily operations and coordinating team efforts.
    • Proficiency in computer applications including MS Office (Excel, Word, Powerpoint), as well as business systems such as SAP and MDA.
    • Awareness and implementation of quality standards.
    • Basic contract management abilities.
    • Proven experience in managing and maintaining service level agreements (SLAs) with vendors and service providers.
    • Working knowledge and understanding of lease conditions.
    • Administration principles and reporting expertise.
    • Understanding of cost budgeting and control.
    • Working knowledge of statutory requirements, including the Occupational Health and Safety Act.
    • Excellent communication skills (verbal and written)
    • Proficiency in basic numeracy skills

    What you will be doing

    • In this role, you will lead efforts in budgeting and expense control, building management and administration, facilities maintenance, and tenant installations. Some of the most important tasks include the following:
    • Budgeting and expense control
    • Managing and creating purchase orders
    • Oversee repairs and emergency and running maintenance
    • Co-ordinate aspects such as cleaning and security
    • Conduct inspections, example reinstatement, vacancy, building conditions, OHS, etc
    • Energy management
    • Liaise with internal and external parties on housekeeping matters and address building related queries
    • Ensure compliance with statutory requirements and coordinate Public Liability and Property damage claims.
    • Plan and execute planned maintenance
    • Manage ad-hoc projects and coordinate tenant installations
    • Monitor monthly deviations, seek approvals, and ensure operational compliance

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    Portfolio Manager

    What you will bring

    Experience / Education:

    • At least 5 years’ experience in the property / centre management industry.
    • Minimum qualification Grade 12. A Business (marketing) or a property related tertiary qualification or equivalent relevant experience.

    Skills required: 

    • People Management; Budgeting and Financial Management; IT Literacy – MS Office, MS Excel, MDA, SAP BI & My MCS databases; Planning, Co-ordination and Organising; Networking; Presentation skills; Drivers License.

    Knowledge required: 

    • Advanced Property / Centre management; Technical knowledge; Contract management; Financial management; In-depth knowledge of lease agreements; Understanding of cost budgeting; relevant Statutory requirements; Common law principles applicable to leasing; relevant sections of Labour Relations Act (1994); Debt Collectors Act (1998)

    Competencies required:

    • Problem Solving; Decision Making; Customer Relationship Building; Communication; Team Leadership; Assertiveness; Negotiation; Analytical Thinking; Tolerance for Stress; Resilience; Financial and Business Acumen. 

    What you will be doing

    • Manage a building / cluster of buildings by optimising the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, manage and control personnel, service contractors, repairs, revamps, tenant installations, inspections and general building administration.
    • Contribute towards the development and training of staff within the company.

    People Management:

    • Performance Management.
    • Training & development Skills gaps determined - development plan per employee corporate culture change.
    • Ensure correctness of vacancy (stock) list and inform Lease Administrator, Finance & Operations Managers.
    • Ongoing Marketing plan of vacant space Marketing plan based on vacancy list, including determining tenant mix Letting of vacant space according to client agreed %s Lease Negotiations (in accordance with approval framework & mandate) Approvals according to agreed processes.
    • Drafting of motivation for approvals of leasing deals from client’s Asset Manager Quarterly vacant space audit Communication with brokers, marketing programme.
    • Quarterly market survey to establish market rentals.
    • Sustainable income stream secured, whilst taking account of the viability of tenant (trade densities iro retail tenants) and required tenant mix, as well as profile and image of building.
    • Retain or replace tenant in time at optimal rate Contract administration accurate, complete and on time.
    • Ensure tenants fully installed and on time as per specifications and within agreed time frame.
    • Attract and approve targeted tenants Vacant space let at optimal rate, whist taking account of sustainability of the income stream.
    • Monitoring of outstanding renewals.
    • Renewals 6 months in advance Support to assistant managers in terms of higher level or complex deals & negotiations.
    • Property Management
    • Liaison (tenants, clients, brokers, public & community).

    go to method of application »

    Property Administrator

    About the role

    • In this dual role encompassing both Leasing and Property Administration, you will play a crucial part in supporting our property management functions. Your primary responsibilities will include the administration of Agreements of Lease and the creation and management of all associated contracts. You will ensure the integrity of critical data related to both buildings and tenants, and maintain strong, long-term relationships with tenants and property managers.

    What you will bring

    • Minimum Grade 12 with Accountancy as subject.
    • At least 2 years of experience in a similar role within a commercial property management environment, demonstrating practical expertise in the field.
    • Proficient typing abilities for efficient document handling.
    • Advanced skills in MS Office, and property contract creation systems, example SAP or MDA.
    • Effective communication skills over the phone.
    • Strong organizational and administrative capabilities.
    • Clear and effective verbal and written communication.
    • Familiarity with relevant legal and regulatory requirements, including FICA and POPIA and other applicable data protection laws, to ensure compliance in all administrative tasks.
    • Understanding of financial principles and practices related to commission calculations, turnover reports, and invoice processing.
    • Skilled in preparing and reviewing various types of documentation, including lease agreements, cession documents, and commission claims, and producing accurate reports.

    What you will be doing

    Credit Balances:

    • Investigate and resolve credit balances, ensuring corrections or refunds are processed monthly in collaboration with the Debtors Administrator.

    Lease Administration:

    • New Deals: Oversee contract creation, coordinate with brokers and the FIC Department, prepare commission calculations and lease packs, and manage cession and cancellation agreements.
    • Renewals: Initiate and manage lease renewal processes, liaise with tenants, conduct credit vetting, prepare KYC risk ratings, and handle deposits and additional FICA documents.
    • Tenant Administration: Update tenant data on MDA, manage cover letters and tenant files, track and load monthly turnover figures, handle tenant queries, and prepare various lease-related documents and reports.
    • Data Integrity: Ensure completeness and accuracy of lease documentation, including contracts, sureties, bank guarantees, and FICA documents. Maintain document tracking, process adjustments, and manage tenant vacating procedures.
    • Tenant and Public Liaison: Coordinate with meter reading companies, address tenant account and invoice queries, validate and process broker invoices, and respond to audit queries. Handle bank guarantees and ensure timely payments.
    • Internal Liaison: Communicate with internal staff on tenant issues, facilitate key handovers and pre-reinstatement inspections, and assist with space management and municipal bill processing.

    Method of Application

    Use the link(s) below to apply on company website.

     

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