Active Jobs at FNB South Africa

Job Description

• Responsible for providing the direction and managing the creative process of a dynamic and award-winning Forex specialist team.
• Establishment, alignment and management of target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members.
• Maintenance of expert knowledge on relevant legislative amendments industry best practices and provision of proactive advice and solutions to relevant stakeholders.
• Develop a product strategy aligned to business strategy to ensure business growth and sustainability.
• Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.
• Implement and maintain sound business processes that minimize FNB risk and deliver quality requirements specifications.
• Findings that area as a result of internal or external audit and client management and risk.
• Manage designated product development projects from inception to final execution, including post implementation evaluation.
• Initiate and manage market research, data mining and quantitative analysis to ensure sustainability and future competitive growth.
• Explore local and international markets for new products and trademarks in order to expand and strengthen the business' market position.
• Facilitate the conversion of knowledge and ideas into new or improved products, processes and services.
• Manage own development to increase own competencies.

Experience and Qualifications

• Product Support, Development and Analysis
• Min 5 years relevant Experience
• Bcom or Similar
• Banking Experience will be an advantage
• Payments / International payments experience will be an advantage
   

go to method of application »

Job Description

• To provide IT expertise and advice in the design, creation, testing and documentation of new and enhanced applications and systems in accordance with agreed framework of programming standards.  
• To produce logical and technical specifications from functional specifications and to write the code for medium to large applications.
• Increase operational efficiency and suggest solutions to enhance cost effectiveness.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions by resolving queries fast end effectively.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by  providing input to business requirements and being able to present and sell concepts to clients.
• Produce program specifications and implement system enhancements by addressing specific business needs and resolving queries.
• Code, compile, test and implement applications in compliance with the Systems Development Life Cycle (SDLC). Support development environments. Responsible for coding standards and peer reviews.
• Comply, understand and implement all steps within IT development and meet governance in terms of legislative and audit requirements during programming execution.
• Assess, identify and mitigate potential risks within the IT programming environment by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensure operational performance.
• Produce technical specifications and architecture that is in accordance to agreed standards. Design, code, test and debug to obtain a robust solution with supporting documentation.
• Minimise system downtime through pro-active identification of potential issues and ensure minimisation of recurring problems by managing defects and performing code reviews.
• Monitor systems post change and pro-actively do performance analysis to ensure there is no system failure due to capacity.
• Maintain maximum system availability by ensuring that incidents are recorded for future reference and adequate root cause analysis is done to eliminate the risk of a recurrence.
• Manage own development to increase own competencies and develop technical and business skills.
• Proactively engage with business units and colleagues to understand underlying needs and opportunities, and identify Information Technology (IT) innovative solutions in a timely manner.
• Supervises the work of other developers. Provides technical assistance to fellow developers and other Information Technology (IT) team members.
   

go to method of application »

Job Description

• We are seeking a skilled AI Practitioner/Data Scientist with a deep specialization in Generative AI and a robust background in data. The ideal candidate will have hands-on experience in designing, developing, and deploying AI models with a focus on generative techniques. This role demands a strong understanding of data engineering principles, making the candidate well-equipped to handle the data pipeline challenges inherent in AI and data projects.
• GenAI Model Development:
• Design, implement, and optimize operational and analytical solutions utilizing Generative AI models.
• Develop and fine-tune RAG (Retrieval Augmented Generation) frameworks utilizing LLM frameworks such as LangChain, Llama-Index or other generative frameworks.
• Experiment with new architectures and techniques to push the boundaries of generative AI.
• Data Engineering:
• Collaborate with data engineering/analyst teams to ensure the availability and quality of data needed for model training and validation.
• Design and maintain scalable data pipelines to handle large volumes of structured and unstructured data.
• Perform ETL tasks with to create optimal data-warehousing structures (Dimensional modelling) for optimal storage, ease of use and maintainability.
• Integrate data from various sources and ensure its proper storage, transformation, and accessibility.
• Deployment and Scaling:
• Deploy AI and generative AI models in production environments, ensuring they meet performance, scalability, and reliability requirements.
• Work with DevOps teams to automate the deployment and monitoring of AI models.
• Optimize model inference for performance and cost efficiency in cloud and on-premises environments.
• Collaboration and Communication:
• Collaborate with cross-functional teams, including data scientists, engineers, product managers, and business stakeholders, to align AI solutions with business objectives.
• Communicate complex AI concepts and findings to non-technical stakeholders.
• Continuous Learning and Innovation:
• Stay up to date with the latest advancements in Generative AI and data engineering.
• Participate in conferences, workshops, and other professional development opportunities.
• Contribute to research publications and patent filings in the field of Generative AI.

Requirements 

• 3+ years of experience in AI, with a focus on Generative AI (1-2 years).
• Proven experience in data engineering, including data pipeline development, ETL processes, and database management.
• Hands-on experience with deep learning frameworks (e.g., TensorFlow, PyTorch) and Generative AI frameworks.
• Experience with cloud platforms (e.g., AWS, GCP, Azure) and containerization technologies (e.g., Docker, Kubernetes).

Technical Skills:

• Proficiency in programming languages such as Python, SQL, and familiarity with data manipulation libraries (e.g., Pandas, NumPy).
• Strong knowledge of machine learning algorithms, neural networks, and generative models.
• Experience with data storage solutions (e.g., Hadoop, Spark, Vector databases).
• Knowledge of MLOps practices, including model versioning, monitoring, and retraining

Soft Skills:

• A proactive attitude with a passion for learning and innovation.
• Excellent communication and teamwork abilities.
• Strong problem-solving and analytical skills.
• Preferred Qualifications and Certification
• Bachelor’s or master’s degree in Computer Science, Data Science, Machine Learning, or a related field. 
• Master's or Ph.D. is advantageous 
• Any of the following certifications are highly advised: 
• AWS Certified AI Practitioner
• AWS Certified Machine Learning
• GCP Professional Machine Learning Engineer
• GCP Associate Cloud Engineer
• Microsoft Azure AI engineer
• Microsoft Azure Data Science.

go to method of application »

Job Description

• To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
• Connect with our customers by living up to our brand promise of how we can help you? at all times.
• Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Identify and sell/cross sell products aligned to customer needs.
• Maximise channel optimisation opportunities identified aligned to customer needs.
• Ensure activities support cost containment and reduction.
• Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrate behaviour in support of the organisational values.
• Takes accountability for own performance, personal and career development.
• Improve knowledge and competencies by completing training specific for role as per eCareers.
• Contribute to the overall effectiveness and success of the team.
• Maintain an ability to adapt to ever changing business and customer needs.
   

go to method of application »

Job Description

• To provide a positive customer experience by being helpful and sensitive to customer needs and aspirations. Offering value adding solutions within a dynamic environment, whilst adhering to policy and process.
• Execute own work in accordance with the organisational values and code of ethics.
• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution Identify and escalate risk as normal part of work.
• Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
• Work with enhanced processes and procedures to maintain operational efficiencies.
• Deliver work in an accurate manner to ensure consistent results.
• Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality
• Adhere to quality standards, turnaround times and Company policies and procedures.
• Complete relevant administration, reporting and updating of information accurately and on time.
• Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality.
• Identify opportunities to increase sales revenue and to grow the organisational client base while containing costs.
• Assist with retaining or signing unbanked customer base with a view to improve and increase profitability.
• Maximize sales by selling packaged financial solutions to clients.
• Maintain specialised knowledge on all FirstRand approved products, application procedure, fulfillment processes and timelines to drive and achieve relevant sales targets.
• Maximise cross-selling opportunities.
• Drive adoption of digital and other self-service options across client base.
• Contribute to teamwork and inclusivity within own team.
• Contribute to cost efficiencies through responsible utilisation of work related resources.
• Achieve expected financial targets and uphold associated service levels.
• Build and maintain stakeholder relationships.
• Deliver customer service through adherence to quality service standards.
   

go to method of application »

Job Description

• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
• Leads identified converted into successful sales.
• Ensure activities support cost containment and reduction.
• Educate customers on correct eChannels to maximize channel optimisation opportunities identified aligned to customer needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Optimize every customer interaction to migrate cash transactions and/or convert customer to eChannels and encourage use of digital and self-service channels.
• Resolve all customer queries efficiently, and within agreed timelines.
• Achievement of Sales and Service client retention by managing the breakdown activities as listed in the Sales and Service Operation requirements.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrates behaviour in support of the organizational values.
• Takes accountability for own performance, personal and career development.
• Maintain an ability to adapt to ever changing business and customer needs.
• Contribute to the overall effectiveness and success of the team.
• Improve knowledge and competencies by completing role specific training as per eCareers.
   

go to method of application »

Job Description

• The Developer is responsible for translating a technical specification into a working program that meets the specification, within the overall project architecture and standards, within an agreed time limit and agreed level of quality
• Hello Java Developer,
• Welcome to the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud with people that make it happen.
• As a Java Developer, you will be in a team where experts come together and ignite effective change. We call these #changeables our nav-igators – people who want to use tech to help others nav-igate their lives and business. As nav-igators, we are made up of unique talents, diverse minds, adaptability and live up to the promise of staying curious.

Are you someone who can:

• Advise on the design, creation, testing and documentation of new and enhanced applications and systems in accordance with agreed framework of programming standards.
• Write well designed and efficient code for medium to large applications.
• Work in small independent teams

As a #Changeable you will have access to:

• Opportunities to network and collaborate.
• Work that is challenging
• Opportunities to innovate.
• Flexible working environment
• Deep focus on health and wellbeing
• Coaches and mentors to help with your professional development.
• A very Generous leave policy to cater for your individual needs.
• Preferential employee banking rates that include Vehicle and Home loans. For more details see attachment

We can be a match if you are:

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
• A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks.
• Emotionally intelligent - you have a high EQ that enables you to truly connect with people, no matter how technical or specialist your role is.

You'll be an ideal candidate if you:

• You are very proficient in Java and Java EE. Knowledge of other programming languages is advantageous.
• 5+ years related experience.
• Are experienced in System Design & Development methodologies.
• Are proficient in Atlassian (i.e., JiRA) software suite (to your advantage)
• Have a BSC Computer Sciences, BSC Informatics or related degree

Tech Stack:

• MySQL
• Springboot
• Docker
• Java 8/11
• CI/CD
• Mavern and Gradle
• GIT
• LDAP
• Radius
• Oauth 2.0
• SAML
• Cassandra

go to method of application »

Job Description

• To apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.
• Hello Future External Sales and Service Advisor Lead
• Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
• As part of our team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

You will be an ideal candidate if you have:

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
• Completed First Level Regulatory Examination

You will have access to: 

• Opportunities to network and collaborate.
• A challenging working environment
• Opportunities to innovate.

You will be a match if you are:

• Achievement of targets for business.
• Understand, read, and anticipate the market and clients’ needs to design and deliver innovative, customized value adding solutions to portfolio of clients.
• Deliver exceptional service that exceeds clients’ expectations through proactive, innovative, and appropriate solutions.
• Maximise Business Portfolio cross sell opportunities and strengthen client relationships. · Maintenance of expert knowledge on specific products, pricing, application procedure, processing, and timelines in order to drive and achieve relevant sales targets.
• Understand reasons for and comply with governance in terms of legislation and audit requirements.
• Retrieve all qualified leads from internal channel sales pipeline and make contact with existing or new customer to generate a sale. Source new leads through external contacts and other channels to increase customer base if required.
• Contact prospective clients and sell appropriate banking products in order to achieve sales targets.
• Deliver the end-to-end client management process through continuous engagement with the client on process milestones, selling the FNB value proposition, facilitating the application process on behalf of the client, prepare the proposal to credit, manage internal dependencies, close the deal and manage post sales queries when relevant.
• Analyse competitor information gathered and ensured active monitoring of market trends and influences. Identify new business opportunities that impact on the industry.
• Track, control, and influence sales activities with the specific aim to achieve previously determined sales targets in line with quality, productivity and sales requirements.
• Manage own development to increase own competencies.
   

go to method of application »

Job Description

• To partner with the business in the provision of financial advice and support to increase operational quality, through the 
• execution of financial services as per agreed standard operating procedures.
• Review and prepare annual financial statements to ensure accuracy, completeness, and compliance with applicable accounting standards and the latest accounting disclosure and IFRS requirements.
• Responsible for forecasting & budgeting, reporting and presentations.
• Review and prepare tax returns to ensure accuracy, completeness, and compliance with applicable tax legislation and regulation; provide advice and solutions to business tax matters.
• Ensure up to date and accurate financial records are maintained for business unit reporting
• Partner with stakeholders in the provision of financial insights and guidance into the operational and general decision making and debates.
• Prepare and present financial performance (management reports) and Annual Financial Statements for approval to relevant committees, understand and provide guidance on the accounting implications.
• Co-ordinate external and internal audit engagements and facilitate audit matters
• Manage and monitor the applications and effectiveness of the business's financial information systems.
• Coordinate the budget preparation and manage the process throughout the budget period in accordance with guidelines and assumptions. Monitor and report variance analysis to support decision making and guide management in taking corrective action on budget variances.
• Record, interrogate and manage costs with associated drivers in the production, analysis and use of information for decision-making in the business.
• Plan and apply relevant principles to accurately record, adjust and reconcile financial transactions and events.
• Maintain appropriate supporting documentation according to professional financial accounting and reporting standards. Apply relevant principles to accurately record, adjust and reconcile financial transactions and events.
• Prepare and report on the financial performance. Manage the business unit reporting systems for management, project or performance reporting and implement optimal processes to deliver management information according to the reporting cycle.
• Maximize productivity through efficient planning of people and processes to drive optimal utilisation of available resources; identify and implement improvements to accounting and reporting processes.
• Conduct associated intervention activities in line with applicable laws, policies and procedures
• Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared.
• Monitor and coach behaviors that ensure a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service.
• Plan and manage performance, skills development, succession and talent management and culture of team in order to improve performance and competence.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.

Additional Information:

• The ideal candidate will be familiar with and manage elements of financial reporting, reconciliations, presentations to management, engaging with auditors and senior stakeholders.
• Furthermore, the candidate will be required to perform the following
• Business Partnership and provide support to the Product Head
• Analysis of monthly results in line with financial requirements
• Demonstrate an understanding of accounting standards (IFRS), taxation and reporting requirements
• Public benefit organization experience beneficial.
• Corporate governance, risk and compliance understanding and general application
• Strong inter-relationship skills coupled with ability to work with senior stakeholders and external
• Candidate is required to be a self-starter, be able to work with tight deadlines and work independently.
• There will also be ad hoc matters as required.

Qualification/Experience

• Minimum 5 years working experience with B.Com or B.Com Honours
• SAIPA articles beneficial
   

go to method of application »

Job Description

• Assists in the administration and maintenance of all Bank facilities, grounds and equipment, ensuring continuous and efficient operation thereof
• Ensure correct invoicing and maintenance was concluded to decrease losses to the bank
• Manage costs / expenses within approved budget to achieve cost efficiencies
• Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members
• Resolve all customer queries efficiently, and within agreed timelines regarding the Bank's Facilities and maintenance
• Assimilate and record maintenance data and control and co-ordinate all contractual services including checking and processing contractual and ad hoc maintenance invoices processes
• Comply with governance in terms of legislative and audit requirements
• Follow up on matters under diary