Active Jobs at HomeChoice Holdings Limited

Description

• The ideal candidate for the role will be responsible to ensure that they achieve the agreed sales and revenue targets in line with the business requirements

What you will love doing in this role

• Meet sales objectives and revenue target
• Consistently reach performance targets and standards relating to productivity, adherence, turnaround time and quali
• Always ensure that any outstanding tasks  are up to date
• Adhere to all service level agreements
• Consistently and proactively communicate ways to improve efficiencies in our performance and procedures and systems
• Provide exceptional customer service
• Ensure a professional, polite and efficient service is offered by acting as an ambassador
• Take responsibility for each call by ensuring that advice is always given in the customers best interest
• Handle objections appropriately to ensure that positive results are achieved whilst maintaining customer satisfaction
• Continuously work towards improving the customer experience and service delivery
• Meet operational & quality efficiencies 
• Ensure the accurate completion of time sheets on a daily basis
• Ensure all verification documents are completed and approved within the required timeframes
• Ensure the accurate capturing of customer account details onto the system
• Follow company processes accurately to ensure quality of service delivery
• Ensure compliance standards and legislative requirements are adhered to and met against agreed quality benchmark
• Administration and reporting
• Provide relief work in other operational departments in order to meet business requirements and customer needs – when required
• Provide daily/weekly/monthly reports as per business requirements
• Acquire and accurately capture all necessary documentation
• Provide Relief Services
• Provide relief work in other operational departments in order to meet business requirements and customer needs – when required

Requirements
What you’ll need to do this role

• Grade 12/Matric (Minimum Required)
• 5 years’ minimum experience in Direct Selling Industry
• B Degree (advantageous)
• Drivers License

What we will love about you

• Energetic with a positive attitude
• Persuasive skills
• Ability to work independently as well as within a team
• Excellent communication skills
• Good analytical ability and attention to detail
• Resilient and change orientated

Behaviors we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• Treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time
• Play as a team
• Be helpful
• Be inclusive
• Find the fun

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Description

• The ideal candidate for the role will be responsible to ensure that they achieve the agreed sales and revenue targets in line with the business requirements

What you will love doing in this role

• Meet sales objectives and revenue target
• Consistently reach performance targets and standards relating to productivity, adherence, turnaround time and quali
• Always ensure that any outstanding tasks  are up to date
• Adhere to all service level agreements
• Consistently and proactively communicate ways to improve efficiencies in our performance and procedures and systems
• Provide exceptional customer service
• Ensure a professional, polite and efficient service is offered by acting as an ambassador
• Take responsibility for each call by ensuring that advice is always given in the customers best interest
• Handle objections appropriately to ensure that positive results are achieved whilst maintaining customer satisfaction
• Continuously work towards improving the customer experience and service delivery
• Meet operational & quality efficiencies 
• Ensure the accurate completion of time sheets on a daily basis
• Ensure all verification documents are completed and approved within the required timeframes
• Ensure the accurate capturing of customer account details onto the system
• Follow company processes accurately to ensure quality of service delivery
• Ensure compliance standards and legislative requirements are adhered to and met against agreed quality benchmark
• Administration and reporting
• Provide relief work in other operational departments in order to meet business requirements and customer needs – when required
• Provide daily/weekly/monthly reports as per business requirements
• Acquire and accurately capture all necessary documentation
• Provide Relief Services
• Provide relief work in other operational departments in order to meet business requirements and customer needs – when required

Requirements
What you’ll need to do this role

• Grade 12/Matric (Minimum Required)
• 5 years’ minimum experience in Direct Selling Industry
• B Degree (advantageous)
• Drivers License

What we will love about you

• Energetic with a positive attitude
• Persuasive skills
• Ability to work independently as well as within a team
• Excellent communication skills
• Good analytical ability and attention to detail
• Resilient and change orientated

Behaviors we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• Treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time
• Play as a team
• Be helpful
• Be inclusive
• Find the fun

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Description

• The ideal candidate for this role will be responsible for the overall management and day to day operations of the homechoice Showroom Retail Space

What you will love doing in this role

• To manage sales objectives and operational efficiencies
• Stock management in line with stock procedures , customer and visual display stock
• To ensure all instore communication is communicated accurately throughout the showroom
• Cash management
• Execution and implementation of monthly promotion and displays
• Security – management of store and well-being of staff
• To ensure all category specialists are fully trained
• Ensure that monthly intake and NSV targets are achieved
• To ensure that an exceptional customer experience is consistently achieved
• Stockroom management , minimizing GRs and cancellations
• Manage housekeeping
• Daily/Weekly/Monthly Reporting
• People Management
• Project Management

Requirements
What you'll need to do this role

• Relevant tertiary qualification (Sales & Marketing)
• Minimum of 5 years’ working experience within retail industry
• Working in the homewares retail industry would be highly advantageous
• Minimum of 5 years’ experience in leading a team within a sales target driven environment
• Experience using MS Office packages
• Must be available to work shifts, weekends and public holidays
• Clear credit and criminal record

What we will love about you

• Ethical and professional self-starter with high energy levels
• Excellent planning and organizational skills with a customer centric attitude
• Natural leader with the ability to mentor and inspire
• Deadline and target driven with great attention to detail
• Excellent communication and motivational skills with the ability to communicate at all levels
• Ability to work well under pressure and manage stress effectively
• Adaptable, flexible with loads of initiative

Behaviours we love 

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• Treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time
• Play as a team
• Be helpful
• Be inclusive
• Find the fun 

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Description

• Homechoice is a leading South African homeware retailer. For almost 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
• The purpose of this role is to create and maintain statistical and machine learning models in production, and to distribute the model output to various teams within the business. The Data Science team maintains predictive machine-learning models in production, whose outputs guide decision-making in Marketing, Credit Risk and the Call Centre.

What you will love doing in this role

• Maintaining and monitoring of existing predictive models in production
• Ensures that existing model performance does not degrade over time.
• Picks up model errors early (prior to model outputs being used by the business)
• Writes code to monitor the historic performance of existing models.
• Writes code to monitor the integrity of the mode input data.
• Reporting (accurate, informative and scientific)
• Delivers consistent reports in excel, which do not contain any errors.
• Objectively quantifies the uncertainty surrounding estimates (e.g. confidence intervals)
• Presents results clearly, in a way that clearly guides business decision-making.
• Adherence and contribution to best practice (statistical and software)
• Knows and understands the existing team best practice specifications.
• Implements best practice in their daily work.
• Contributes to the team best practice specifications.
• Designing new predictive models
• Creates new predictive models from scratch (the full pipeline)
• Ensures that new models adhere to the standard team model structure.
• Creates model documentation allowing zero-day model handover.
• Maintaining and contributing to the data science tool kit (code base)
• Effectively uses the tools in the existing team code base
• Recommends tools that can be added to the existing team code base, and ones that can be improved
• Adds new code to the existing team code base (with sufficient testing)
• Continuous Automation of Regular Processes
• Writes code that reduces the time taken to run regular processes, without reducing the output quality.
• Ensures that automated processes generate sufficient logging that the team maintains trust in the output.

Requirements
What you'll need to do this role

• Undergraduate degree containing mathematics, statistics or computer science.
• Evidence of ongoing personal development in data science, software development, statistics or machine-learning (online courses, personal blog etc.
• Previous data science, machine learning or statistical role.
• ML-Ops (running models in production)
• Previous experience in Retail and/or Credit sector.
• Advanced Python & SQL skills.
• High proficiency in MS Excel.
• Statistics and probability theory.

Behaviors we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• Treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time
• Play as a team
• Be helpful
• Be inclusive
• Find the fun

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Description

• The ideal candidate for this role will be responsible for working within an Agile Release Train (ART) to define and communicate a shared technical and architectural vision to help ensure the system or solution under development is fit for its intended purpose.

Here’s who you are

• You are a transformational change agent, capable, and excited to embrace new solutions and technology to transform yourself, your company, and the experience of your customers.
• You are inquisitive and have an appetite to learn, to stay on the cutting edge, and pursue new ideas with rigor.
• You are tenacious and have a relentless drive to deliver results and get to the end point. You actively turn obstacles into opportunities with ownership and passion.
• You challenge yourself, your team, and your business to forget about the status quo and to strive for new levels of performance.
• You are trusted to deliver what you commit to.  

What you will love doing in this role

• Analysing the technology environment and enterprise specifics.
• Identifying the stakeholders, helping to analyse and understand the requirements and extracting those of architectural significance.
• Assure feasibility and sustainability of solution proposals.
• Design and evolve the technical solution for customers and stakeholders.
• Manage non-functional requirements and compliance.
• Maintain the architectural runway.
• Define and prioritise enablers.
• Enable continuous delivery.
• Participating in technology selection and managing suppliers thereafter.
• Setting the collaboration framework and actively communicating the architecture.
• Supporting solution development by making sure developers can realise the solution.
• Verifying the implemented solution.

Requirements
What you’ll need to do this role

• Engineering/Computer Science related degree or similar qualification.
• 8+ years of software engineering or other technical implementation experience
• 3+ years of experience of IT Infrastructure and cloud development
• 5+ years’ experience of business analysis
• 3+ years’ experience of engineering and software architecture design
• 3+ years’ experience of DevOps 
• Project/Product Management experience a plus
• eCommerce/Retail industry experience a plus

What we love about you

• Excellent interpersonal skills with the ability to convincingly communicate technical and business topics.
• Presentation skills with a high degree of comfort with both large and small audiences (Senior Executives, IT management, system engineers and developers).
• Desire to work collaboratively and to be a part of a cohesive team.
• Strong learning aptitude and ability to learn new technologies independently.
• Ability to manage multiple priorities, commitments, and projects.
• Self-motivated, guided, directed and passionate; ability to deliver without being asked more than once for a given task.
• Must have excellent organizational and time management skills.
• Positive attitude towards change and ability to adapt.

Behaviors we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• Treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time
• Play as a team
• Be helpful
• Be inclusive
• Find the fun