Active Jobs at Managed People Solutions

Job Description

• Our client is seeking a proactive, organised, and creative Administration, Marketing & E-Commerce Coordinator based in Sandton, Johannesburg.
• The ideal candidate will be a hands-on multitasker with strong administrative and digital marketing skills, capable of ensuring smooth operations and delivering excellent customer experiences.

Responsibility include:

• Respond promptly to all customer emails, phone calls, and social DMs.
• Manage general enquiries, product questions, and event-related FAQs.
• Prepare/send online customer quotes and follow up to close sales.
• Liaise with corporate clients for event booking details, invoicing, confirmations (then hand over to Experience Manager for bespoke quotes).
• Manage after-sales comms (thank-you emails, review requests).
• Coordinate event booking confirmations, reminder emails, guest list updates.
• Act as the main contact for online order processing.
• Book couriers via Bob Go for all online orders.
• Liaise with production to ensure correct/timely packing and dispatch.
• Ensure tracking numbers are generated and sent to customers.
• Troubleshoot delivery issues and resolve complaints quickly.
• Maintain accurate dispatch records for reporting/follow-up.
• Update/manage Shopify product/event listings, pricing, descriptions, imagery.
• Create/maintain banners, homepage features, seasonal landing pages.
• Monitor stock levels in Shopify and flag replenishment needs.
• Set up promo codes/discounts/limited offers as briefed.
• Analyse store data for conversion and AOV improvements.
• Support Owner/Experience Manager to implement strategies.
• Schedule/post content by the marketing calendar.
• Monitor engagement and report reach/clicks/conversions.
• Assist with paid ads (FB/IG/Google) as briefed.
• Coordinate influencer gifting and brand collaborations.
• Plan, design, and send newsletters (events, releases, offers).
• Write brand-aligned copy; source visuals.
• Segment lists for targeted mailings.
• Track opens/CTR/conversions and refine.
• Capture/edit photo/video for products/events/BTS.
• Prepare video content for social, web, and email.
• Maintain an organised digital asset library.
• Monthly reports: online sales, campaign performance, social engagement.
• Provide actionable insights (what to do next, not just numbers).
• Maintain accurate customer records; help grow the subscriber database from events, online orders, and in-store sign-ups.

Qualifications and Experience:

• Diploma or degree in Marketing, Business Administration, Communications, E-Commerce, or related field.
• 3–5 years of experience in e-commerce, digital marketing, or administrative coordination.
• Proven experience managing Shopify or similar online store platforms.
• Strong understanding of social media marketing (Instagram, Facebook, TikTok, LinkedIn) and email marketing tools.
• Experience creating, scheduling, and analysing online content and campaigns.
• Basic design skills with familiarity in Canva, Adobe Creative Suite, or similar.
• Excellent written and verbal communication skills; ability to write engaging, brand-aligned copy.

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Job Description

• Our client is seeking a Customer Experience & Events Manager based in Sandton, Johannesburg with experience in the wine and spirits industry.
• The ideal candidate is a dynamic, detail-oriented professional with a passion for delivering exceptional customer experiences and building strong relationships within the industry.

Responsibility include:

• Personally host and present most distillery experiences: Gin School, Gin & Chocolate Pairing, Cocktail Classes, private/corporate bookings, themed events, and product launches.
• Deliver engaging, knowledgeable, and polished presentations that reflect the brand’s premium positioning.
• Adapt delivery style for different audiences, including corporates, tourists, and high-LSM locals.
• Actively create upsell opportunities during events (bottle sales, merchandise, future bookings).
• Brief, manage, and support part-time and event staff during delivery.
• Develop and schedule a year-round calendar of events (e.g., themed evenings, seasonal menus, product launches, corporate packages).
• Create new formats to expand beyond existing offerings, such as premium tasting dinners, mixology nights, and limited-capacity VIP events.
• Build tailored packages for private and corporate bookings with integrated upsell opportunities.
• Identify, secure, and deliver offsite event opportunities, including corporate activations, festivals, and brand partnerships.
• Ensure brand presentation and service standards are upheld in all external environments.
• Work with marketing to create multi-channel campaigns for upcoming events (email, social media, partnerships).
• Build and maintain relationships with corporates, hotels, tourism operators, and influencers to drive bookings.
• Track and analyse event sales performance, refining pricing, packages, and promotions based on data.
• Curate multi-sensory, Instagram-worthy experiences from guest arrival to departure.
• Incorporate premium décor, curated food pairings, and exclusive merchandise into event design.
• Collaborate with production to create limited-edition cocktails or gin serves available only at specific events.
• Refresh event content and presentation styles to encourage repeat visitation.
• Lead end-to-end setup, delivery, and teardown for all events, ensuring every detail meets brand standards.
• Recruit, train, and mentor additional part-time presenters as event demand grows.
• Maintain event readiness for both planned and short-notice bookings (stock, glassware, garnishes, décor).
• Develop and implement operational checklists to ensure consistency across on-site and offsite events.
• Manage all incoming event and experience enquiries via phone, email, and social DMs.
• Oversee booking systems to ensure events are listed accurately and kept up to date.
• Handle post-event follow-up to encourage repeat visits and customer reviews.

Qualifications and Experience:

• Degree or Diploma in Hospitality, Marketing, or Business Management.
• 5–7 years’ experience in hospitality, events, or customer experience, with at least 2 years in a leadership role.
• Proven success in planning and executing premium events.
• Strong track record in driving event sales and delivering exceptional guest experiences.
• Proficient in booking systems, POS, Google Workspace, and social media.

Desirable/Additional Skills:

• Operational knowledge of stock control, scheduling, and merchandising.
• Hospitality and retail experience is beneficial.

Key Objectives

• Increase event frequency and revenue – both on-site and offsite.
• Maximize sales per guest through upselling and strategic retail.
• Consistently deliver exceptional guest experiences as the face of the brand.
• Expand team capability by training and managing part-time presenters.
• Maintain premium standards in all environments and under all timeframes.

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Job Description

• We are a dynamic and innovative company committed to providing top-tier services and solutions to our clients. Our team is dedicated to fostering a collaborative and supportive work environment where every team member can thrive and grow. We are currently seeking a proactive and organized Africa Admin Assistant to join our team in Gauteng.

Key Responsibilities:

• Provide assistance to line managers as required.
• Manage customer allocations within team. (Move on BC).
• Request and control all SOH and sales data from Redistributors (let accounts know they can process Sales Out Data % & load all info onto One Drive).
• Checking orders to sales orders, checking pricing and ensuring orders are correct as per customer PO.
• Effective processing of TS docs requested by line manager. Follow up the process to ensure effective execution.
• Assist SSM and ASM with ad hoc projects.
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained.
• Plan and prioritize, demonstrate abilities to manage competing demands.
• Demonstrate abilities to anticipate and manage change.
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs.
• Make yourself aware of the dress code and adhere to it (smart casual) as per SOP.
• Capture weekly all opposition brands onto wine list database.
• Send a weekly report to the RSM’s with an updated wine list completion summary.
• Compiling the split marketing invoice when needed as well as arranging for the discount purchase order within BC (Fine Brands and The Wine Shop).
• Prepare presentation documents and reports as per line manager.

Requirements:

• Grade 12.
• Secretarial / Administration qualification.
• Driver’s License.
• 1 -3 years administration experience.
• PC proficient (MS office suite: word, excel, PowerPoint and outlook).