Active Jobs at Pragma Global

Minimum Requirements

• NQF 6 - Bachelor's Degree in Applied Design (UI/UX design, Graphic design, Interaction Design) or relevant National Diploma or relevant College qualification
• A portfolio of professional design work with examples of both desktop and mobile platforms is a must
• Greater than 60 months experience, preferably in a technology or data management environment
• Excellent understanding of UI/UX design principles and practice
• Familiarity with design tools, such as Figma, Sketch, Miro, Figjam and Adobe suite (Illustrator, Adobe XD, Photoshop, InDesign)
• Excellent understanding of HTML5, JAVA SCRIPT and CSS is advantageous
• Excellent understanding of responsive design, including up to date with design trends
• Excellent knowledge of web and mobile design best practices
• Experience with user research methodologies and usability testing
• Excellent understanding of branding, SaaS, data analytics, business analysis (coding advantageous)
• Excellent written and verbal communication skills in English
• Excellent analytical and problem-solving skills
• Very strong attention to detail
• A team player but can work independently too
• Ability to take constructive criticism
• Good understanding with an agile working environment

Duties & Responsibilities

• Implement user-centred design principles to optimize usability, accessibility, and overall user satisfaction
• Conduct user research and develop personas, user stories, and user flows
• Create wireframes, mock-ups, and high fidelity prototypes to effectively communicate design ideas and solutions
• Collaborate with developers, business analysts and cross-functional teams to develop solutions
• Conduct usability testing and incorporate feedback into design iterations
• Adhere and contribute towards the design system (documentation and component library)
• Conduct usability audits to identify areas of improvement
• Participate in the scrum process
• Support the team with general administrative tasks as needed

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Minimum Requirements

• Matric (Grade 12)
• Good time mangement
• Working under pressure
• MS Office knowledge

Duties & Responsibilities

• Printing and Capturing of Work Orders on Onkey
• Generating work orders
• Maintain current filing structure
• Client Invoicing 
• Update and Control Measuring points
• Generating Weekly Reports
• Management of Backlog
• Ordering of spares
• Attendance of maintenance meetings and take minutes 

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Minimum Requirements

• National Diploma (Mechanical / Electrical / Civil Engineering)
• Valid drivers license
• Own transport (access to a reliable vehicle)
• Previous experience in facilities management / retail industry is beneficial
• Have good communication skills
• Be able to work under pressure

Duties & Responsibilities

• Perform routine site inspections on SLA based cycle
• Inspect assets as per inspection tasks during every site inspection
• Log maintenance calls for faults identified during every site inspection
• Over-inspect completed maintenance work during every site inspection
• Verify asset attributes, open calls and asset register during every site inspection
• Build relationships with site personnel and the respective managers at all the client sites
• Assist the client to resolve critical problems identified
• Help resolve outstanding quotations and outstanding work
• Obtain purchase orders from the site's management for all related or outstanding work
• Use the available tools and technologies to perform duties

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Minimum Requirements

• Relevant Tertiary Qualification | B Eng/ BScEng Degree, B Tech Degree or N Diploma (Industrial/ Mechanical/ Chemical/ Electrical)
• 8-10 years practical experience in manufacturing or mining consulting/services delivery environment
• Applied knowledge of physical asset management, reliability engineering and EAMS systems (On Key)
• 3-4 years management experience leading a team
• Proven application of Asset Management principles and Project Management methodology
• Advanced MS Excel application and knowledge
• Advantageous: Minimum 3-5 years' experience in the On Key
• Proven track record of excellent client relationship management in a service delivery environment

Duties & Responsibilities

• Enabling and leading of AM resources to effectively deliver "Pragma Way" for clients
• Identifies areas for service delivery enhancement, cost reduction and production efficiency and lead the execution of improvement projects
• Monitor successful implementation of business processes
• Lead workshops to facilitate effective and relevant reporting of KPIs by team
• Deliver ad-hoc client support, training and projects.
• Administrate the project(s) effectively, including budget forecasts and services updates in the ERP
• Management of invoicing process to ensure accurate and timely payment of services rendered (manage portfolio's debtors)
• Responsible for excellent Client Relationships and Customer Satisfaction
• Responsible for client retention (services renewals) and growing of own portfolio by means of new sales and service expansions
• Responsible for managing client SLA's
• Establish short, medium and long term strategies for clients
• Responsible for team's performance and development

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Minimum Requirements

• Relevant Tertiary Qualification | B Eng Degree, B Tech Degree or N Diploma
• Knowledge of asset management
• Business Analysis experience
• Experience with reporting tools, Eg. Qlik, Insights, Power BI
• Knowledge of asset management and reliability engineering

Duties & Responsibilities

• Manage Projects effectively and profitably, as defined in the client proposal, service level agreement (SLA) or project plan
• Implement and optimise enterprise asset management systems and services
• Execute asset identification and verification projects
• Assist clients with focused improvement projects
• Develop asset management standards aligned with the company methodology
• Present asset management training and develop training material and course content
• Perform customer relationship visits
• Design and implement reports, dashboards and integrations
• Participate actively in business development, tender submission, sales and marketing
• Deliver ad-hoc client support, training and projects