Active Jobs at Unique Personnel

Job Purpose

• To perform mechanical engineering inspections, repairs and maintenance work on equipment, assets and other infrastructure to minimise and prevent failures / breakdowns on production operations.

Key Performance Areas

• Repairs (40%)
• Maintenance (15%)
• Training (10%)
• Compliance (10%)
• Cost Control (10%)
• Customer Service (10%)
• Key Performance Areas:

Repairs (40%):

• Diagnoses root cause of equipment failure and executes plan / takes action to rectify failure by performing repairs in a speedy manner.
• Ensures minimal equipment downtime and damage by repairing faults / defects / failuresas speedily as possible.Ensures optimal equipment operation by the application of relevant technical and engineering practice, as well as by obtaining manufacturing process approval of equipment's operating condition.
• Supports and liaises with Production by identifying potential problems in a proactive manner;  as well as resolving process-related problems and planned maintenance to production runs.
• Provides relevant reports to the Toolroom Foreman on maintenance repairs performed; Production support performed; downtime recorded and ensures paper trail is up to date.

Maintenance (20%):

• Perform “first off" inspection on all process changes to determine exact state of equipment.
• Perform routine inspections to detect possible equipment failures or excess wears, make diagnosis and perform the necessary maintenance work.
• Periodically inspects manufactured product against quality requirements to ensure compliance with set standards.
• Communicates with Supervisors / Production to arrange preventative maintenance time
• Coordinates availability of parts in order to perform / execute preventative maintenance routines.
• Compile written report to Toolroom Foreman on ‘out of the ordinary’ conditions

Training (10%):

• Assists with training of Apprentices.
• Prepares training machines for Apprentices to ensure successful corrective equipment training

Compliance (10%):

• Operates within controls and procedures in order to ensure the integrity of the company.
• Reports risks or areas of concern to management within area of responsibility.
• Promotes compliance with all relevant regulations and procedures to prevent fruitless, wasteful and irregular expenditure

Cost Control (10%):

• Supports the effective and transparent use of financial and other resources.
• Limits expenditure, reduces costs and ensures deviations from budgetary limits are reported to direct Manager.

Customer Service (10%):

• Maintains effective working relationships with employees and customers to render highest quality of services.
• Identifies and solves problems whilst demonstrating a high level of integrity in line with the company's core values.

Inherent Requirements    
Minimum Qualifications:

• Grade 12 Certificate (NQF 4)
• Trade Test:  Fitter / Fitter and Turner (NQF 5)
• Red Seal

Minimum Experience:

• Up to 3 years’ technical and mechanical maintenance experience as a Maintenance Fitter/ Fitter and Turner in a manufacturing environment

Technical Competencies:

• Computer Literacy (Basic MS Office; and SAP, ERP Systems and other job-specific software systems)
• Knowledge of relevant maintenance practices / designs / methodologies / SOP’s
• Housekeeping and safety principles

Behavioural Competencies:

• Proactive
• Action-oriented
• Problem Solving and Fault Finding skills
• Flexibility
• Planning and Organising
• Customer Focused
• Resilient
• Communication skills (both verbal and written)

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Job Description    
Key Responsibilities:

• Monitor the day-to-day financial operations within the Company such as payroll, creditors, debtors and other financial transactions.
• Monthly preparation and submission of financial reports which includes profit estimate, Management accounts, cash flow management and forward forecast
• Year-end accounts pack.
• Overall managing of the financial function
• Reporting to CEO
• Weekly reflection of customer performance
• Budgets and forecasting
• Managing and overseeing debtors books for the group
• Managing and overseeing accounts payable function
• Reconciling intercompany trading accounts
• Assets management including fixed assets
• Statutory returns
• VAT – verify figures , submit and load payment
• EMP201 – monthly submission and payment
• EMP501 – bi-annual submissions*
• Provision tax - verify figures presented by BRF and load payment
• Income tax - verify figures presented by BRF and load pay
• CIPC - Annual Submissions

Inherent Requirements    
Requirements:

• A completed Bachelor of Commerce (BCom) Accounting or equivalent qualification.
• A minimum of 5 years of relevant experience.
• High attention to detail and exceptional organizational skills.
• Strong performance-driven mindset with the ability to meet deadlines in a fast-paced environment.

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Job Description    
Reporting to Sales Manager

• He /She must have a proven track record of selling pumps with a high degree of customer service skills. The incumbent must have been exposed to management and management practices for a highly effective sales force in order to drive and assist in refining sales policies, procedures and systems.
• Research and identify target markets and clients to grow market share
• Result oriented with strong organizational skills
• Develop and implement pump sales strategies to reach potential customers
• Visiting customers to gather requirements and providing pump solutions therefor.
• Preparing proposals and other technical documents that guides the customer on the provided pump solutions
• Resolving pump and spare issues in collaboration with product engineers
• Provide timely responses to both internal and external customers.
• Ensure quality of engineering/service support at customer sites.
• Facilitate sales growth associated with parts, upgrades, and repairs at key customers.
• Contribute sales information and recommendations to strategic plans and reviews including competitor actions and products
• Preparing and completing action plans
• Develop and implement customer-service standards
• Determine and recommend improvements to systems, policies and procedures.
• Implement changes where required/necessary
• Forecasting requirements for resource utilisation and specific sales costs
• Organize and ensure regular communication with key customers in designated territory.

Inherent Requirements    
Educational Qualifications:

• Qualification in Mechanical Engineering and relevant experience in the pump industry.
• 5-10 years pump sales experience
• Good general knowledge of pump application, engineering concepts and mechanical engineering
• Good understanding of pump fundamentals, pumps operations and pump components
• Well versed in pump installation, servicing and commissioning
• Excellent track record and experience in pump sales, client communication and customer service.
• Must have a strong client base
• Must be willing to travel (extended hours and weekends if needed)
• Management reporting

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Job Description    
Key Responsibilities:

Human Resources Activities
Recruitment & Appointment

• Liaise with managers regarding vacancies to be filled.
• Manage recruitment and onboarding, including advertising, sourcing, screening, interviewing, and hiring.
• Complete employee take-on and termination documentation for payroll.
• Arrange pre-employment medical examinations.
• Coordinate driver testing with the Fleet Manager.
• Provide induction training on HR policies and facilitate SHE induction with the SHE Control Officer.
• Prepare employment contracts and job descriptions.

General HR Administration

• Maintain employee personnel files and records.
• Assist in collecting employee information as required.
• Ensure compliance with document retention policies and legal requirements.
• Identify trends in HR data and take appropriate action.
• Handle general administrative tasks, including document processing and training material preparation.
• Coordinate performance management and probation assessments.
• Implement succession and knowledge management initiatives.
• Develop and maintain employee engagement and wellbeing programs.
• Monitor temporary employees and manage contract terminations.
• Perform additional HR-related tasks as assigned.

Medical Surveillance

• Establish and maintain a medical surveillance program in compliance with the Occupational Health and Safety Act.
• Coordinate pre-employment, exit, and periodic medical examinations.
• Maintain medical examination records and ensure compliance with recommendations.
• Monitor trends in biological monitoring results in collaboration with the SHE Control Officer.

NBCRFI Compliance

• Liaise with the NBCRFI and employees under its jurisdiction (Drivers & Mechanics).
• Submit monthly leave data and provide payroll with remittance advices.
• Communicate NBCRFI-related changes to payroll.
• Manage the registration and termination of employees under the NBCRFI.

Employment Equity (EE)

• Act as EE Manager, ensuring compliance with legal requirements.
• Establish and manage an EE Committee.
• Prepare and submit annual EE reports.
• Implement and monitor the EE Plan.
• Conduct regular EE Committee meetings to address recruitment needs and policy reviews.

Training & Development

• Act as Skills Development Facilitator, ensuring compliance with the Skills Development Act.
• Maintain a Skills Development Committee.
• Conduct skills reviews and maintain training records.
• Identify training needs in collaboration with department managers.
• Ensure completion and effectiveness assessments of training programs.
• Develop and submit Workplace Skills Plans and Training Reports.
• Manage legal compliance training and recertifications.

HR Policies & Compliance

• Implement and maintain HR policies in line with labor legislation.
• Train employees on HR policies and procedures.
• Assess and report policy compliance to management.

Broad-Based Black Economic Empowerment (B-BBEE)

• Coordinate annual BEE audits and liaise with verification agencies.
• Compile required documentation for BEE verification.
• Represent the company during BEE audits.

Company Hygiene

• Ensure hygiene facilities are maintained.
• Report hygiene-related issues to the Plant Engineering Manager.

Safety, Health, Environment & Quality (SHEQ)

• Ensure adherence to SHEQ requirements.
• Report incidents as per company procedures.
• Ensure compliance with safety certifications for drivers.
• Support SHE initiatives and compliance monitoring.

Supervision of Cleaners

• Ensure availability of cleaning resources.
• Manage the performance of two cleaners.
• Identify and coordinate training for cleaners.
• Maintain hygiene standards and report issues to the Plant Engineering Manager.

Inherent Requirements    
Requirements:

• Grade 12 or equivalent.
• Diploma/Degree in Human Resources or Industrial Psychology.
• Minimum of 5 years’ experience in an HR function.
• Strong knowledge of labor legislation.
• Computer literacy (MS Office proficiency).
• Excellent administrative skills, including filing and data capturing.
• Effective communication skills.
• Ability to handle labor relations matters effectively.

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Job Description    
Job Purpose

• To actively sell the services and products to potential clients and render the highest standards of customer service to achieve departmental targets.

Key Performance Areas

• Sales (50%)
• Stock Control (10%)
• Compliance (10%)
• Customer Service (20%)
• Cost Control (10%)
• Sales Operations (50%)
• Actively sources new sales opportunities and close sales to achieve departmental goals and targets.
• Increases company revenue by managing and negotiating with clients, generating leads, qualifying prospects and managing sales of products and services.
• Actively researches competition and monitors
• market activities to position the company in a favourable manner within the market.
• Forecasts sales, development of sales strategies and models and evaluate their effectiveness.
• Evaluates needs and build a productive relationship.
• Daily / Weekly / Monthly tracking and target reports for the relevant stakeholders.
• Maintains and grows client base within the relevant area of sales.
• Attends meetings, sales events and training to keep abreast of the latest developments.
• Canvasses and opens new customer accounts based on their viability as future customers.
• Monitors monthly sales per customer using the Sales Management process.
• Daily extrapolation of sales information from the SAP system to assess actual units against target units and implements a plan of action if necessary.
• Provides monthly feedback to the Regional Manager on all activities relating to the customer.
• Introduces new marketing and promotion ideas and assists the customer in aligning strategy with that of the Company (Marketing Strategy).
• In collaboration with Warehouse staff and 3rd party Logistics appropriate support in master and dynamic route.
• Hosts regular trade evenings and suitable entertainment in order to promote the product and grow/ develop customer relations.
• Initiates and monitors all promotional activity in order to develop and grow existing customer base and market share in consultation with the customer and Regional Manager.
• Assists with the credit application process.
• Co-responsible with Debtors for effective, timeous collection of outstanding debtors’ monies.
• In collaboration with Debtors, ensures that all outstanding Debtors are less than 45 days at all times.
• Assists Debtor’s staff in resolving customer queries.
• Pro-actively manages customers with potentially high risk for the Company and liaises with Debtors in respect of any action planning that needs to be done.
• Ensures that vehicles and other company equipment are maintained in accordance with company policy and procedure.
• Attends monthly SBO meetings with Regional Manager to provide status feedback status on new business

Stock Control (10%):

• Liaises with Warehouse on an ongoing basis to ensure optimal availability of stock in an effort to resolve any outstanding queries.
• Assists with the consignment stock process when required.
• Monitors buying patterns of all customers to assist in the forecasting of stock requirements on a monthly basis.
• Monitors stock rotations and replenishes new stock in need.
• Assists the customer in managing their own stock levels and mix.

Compliance (10%):

• Operates within controls and procedures in order to ensure the integrity of the company
• Reports risks or areas of concern to management within own operating area.
• Promotes compliance with all relevant regulations and procedures to prevent fruitless, wasteful and irregular expenditure

Customer Service (20%):

• Maintains effective working relationships with employees and customers to render highest quality of services.
• Identifies and solves problems whilst demonstrating a high level of integrity in line with the company's core values.
• Ensures daily and weekly discussions take place with CIC and other aforementioned stakeholders to ensure that all customer queries are followed up and satisfactorily resolved.
• Provides regular presentation / training to customers on products and pricing to ensure that the customers are kept up to date with technical product changes.
• Assists customer liaison department with maintaining customer base by updating customer information when necessary.
• Provides the customer with stands, POS material, claims and rotation procedure training.
• Updates the customer database by providing new information regarding new customers and / or updating existing information

Cost Control (10%)

• Supports the effective and transparent use of financial and other resources.
• Ascertains whether correct pricing structures are in place at all times.
• Manages and monitors gross profit on a daily basis and implements action plan if necessary
• Reduces operational costs by optimizing company resources (cell phone, car) and curbs unnecessary expenses.
• Limits expenditure, reduces costs and ensures deviations from budgetary limits are reported to direct Manager

Inherent Requirements    
Minimum Qualifications:

• Diploma in Sales or relevant fields (NQF 6)
• OR
• Certificate Sales or relevant fields (NQF 5)

Minimum Experience:

• Up to 3 years as a Sales Representative or similar role within the Manufacturing environment 

Technical Competencies:

• Computer Literacy (Basic MS Office; and SAP, ERP Systems and other job-specific software systems) 
• Knowledge of Sales principles, practice and procedures

Behavioural Competencies:

• Proactive.
• Action-oriented.
• Problem Solving and Analytical skills.
• Flexibility.
• Planning and Organising.
• Customer Focused.
• Resilient.
• Communication skills (both verbal and written).

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Job Description    
Main purpose of job:

• To effectively manage & control the Durban/Johannesburg the operations for the Mining business in-line with the client’s instructions & requirements whilst adhering to company policies, procedures & requirements.

KPAs:

• Operations
• Administration
• Team Management
• Reporting
• Commercial Support
• Financial Control
• Review and Maintain Operational Processes
• Manage Key Accounts
• Risk Management
• Customer Services

Inherent Requirements    
Key Requirements:

Qualifications:

• Matric or equivalent thereof.
• Diploma/Degree in Freight Forwarding, Logistics, Project Management, Engineering, Finance                                                    

Experience:             

• 5 Years working in a Supervisory or managerial role
• Minimum 5 years’ working experience in a customer facing role
• General knowledge of Customs procedures will be an advantage

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Job Purpose

• The purpose of the IT Engineer role is to provide technical support for a range of IT services and systems used by the group, including desktops, laptops, peripherals, and software applications. The IT Engineer will be responsible for ensuring the smooth operation of IT infrastructure and minimizing downtime by providing timely resolution of technical issues, conducting regular maintenance activities, and ensuring that systems are up to date with the latest security patches and feature updates.
• Main responsibilities include et al Back-ups, Antivirus, Security, User Cyber education, Device setups, Desktop support, Printing, Videoconferencing, technical support of the company's warranty system, warehouses scanning system support, user IT onboarding, Sage payroll system support.

Key Performance Areas

• Cyber security : Computer Security, Endpoint Protection, User Education (20%)
• Desktops, Laptops, Printers and Videoconferencing (20%)
• Back ups & Disaster recovery (20%)
• System support : Sage Payroll Warehouse scanning (10%)
• Compliance (5%) & Cost Control (5%)
• Customer Service (20%)

Key Performance Areas:

Cyber security : Computer Security, Endpoint Protection, User Education (20%):

• Deploying and maintaining endpoint security solutions such as anti-virus, anti-malware, and intrusion detection/prevention systems
• Monitoring computer systems and networks for security breaches, incidents, and vulnerabilities
• Responding to security incidents, and initiating appropriate measures to contain and mitigate the damage
• Raising awareness among employees and other stakeholders about security threats, best practices, and policies
• Delivering cyber security awareness training to the organisation using a product like KnowBe4
• Evaluating the effectiveness of cyber security awareness training, including assessing the knowledge and skills acquired by staff, and identifying areas for improvement.
• Ensuring that all staff members complete cyber security awareness training on a regular basis and that training records are maintained and reported on.
• Communicating the importance of cyber security awareness training to staff members, encouraging participation, and providing feedback on the results of the training

Desktops, Laptops, Printers and Videoconferencing (20%):

• Installing, testing, and configuring hardware and software, including operating systems, drivers, applications, and utilities, on desktops, laptops, scanners, and printers.
• Troubleshooting technical issues related to desktops, laptops, printers, videoconferencing and peripherals, and providing timely resolution to minimize downtime.
• Conducting regular maintenance activities such as updates, patches, and backups to ensure optimal performance of desktops, laptops, scanners, and printers.
• Providing end-user support, including user training, documentation, and communication to ensure that users can effectively use desktops, laptops, scanners, and printers.
• Deploying Windows updates to desktops, laptops, and servers in a timely and efficient manner, and ensuring that all devices are up to date with the latest security patches and feature updates.
• Testing Windows updates on a representative sample of devices to ensure that they are compatible with existing hardware and software configurations.
• Monitoring the status of Windows updates across the organization, identifying any issues or errors, and taking corrective action as necessary
• Providing regular reports on the status of Windows updates, including compliance levels, success rates, and any issues or concerns 

Back ups & Disaster recovery (20%):

• Ensuring that backups are performed according to schedule and monitoring the backup process to identify and resolve any issues or errors.
• Regularly testing backup systems and procedures to ensure that data can be recovered in the event of a disaster or system failure.
• Providing regular reports on backup performance and status, and communicating any issues or concerns to management
• Maintaining and updating backup systems, hardware, and software to ensure optimal performance

System support : (10%)

• Provide user support to the responsible areas for Sage.
• Provide technical support to the M&S areas for scanning functionality at the company's warehouses.

Compliance and Cost Control (10%):

• Promotes the effective and transparent use of financial and other resources.
• Explores opportunities to control and reduce costs.
• Operates within controls and procedures in order to ensure the integrity of the company
• Identifies and reports risks or areas of concern to management within own department and area of responsibility.
• Ensures compliance with all relevant regulations and procedures to prevent fruitless, wasteful and irregular expenditure.
• Assists with 5S and ensures housekeeping standards are applied and upheld.
• Implements corrective action and applies root cause analysis rules wherever necessary.
• Ad hoc responsibilities include the required planning, support and actions relevant to moving / establishing of a group site

Customer Service (20%):

• Maintains effective working relationships with customers (both internal and external) towards rendering highest quality of services.
• Identifies and solves problems creatively whilst demonstrating a high level of integrity in line with the company's core values.

Inherent Requirements    
Minimum Qualifications:

Advantageous:

• Diploma in Information Technology or related fields (NQF 6)
• CompTIA Certifications like Microsoft Certifications, other industry certifications

Minimum Experience:

• 5 years’ experience in a similar role

Technical Competencies:

• Computer Literacy (MS Office Suite and other job-specific software systems).
• Microsoft Client Operating Systems
• Endpoint Security
• Server and Application Backups
• Microsoft 365

Behavioural Competencies:

• Proactive.
• Action-oriented.
• Problem Solving and Analytical skills.
• Agile.
• Planning and organising.
• Relationship Building.
• Customer Focused.
• Resilient.
• Communication skills (both verbal and written).

go to method of application »

Job Purpose:  

• To act as the representative of SHE Policies, Procedures, Standards, Work instructions, SOP/SWPs and ambassador on each work shift and render excellent SHE services to all employees for the duration of your respective shift. The go-to person for SHE on the shift.

Key Performance Areas

• Business Protection (20%)
• Health & Safety Management (20%)
• Environmental Management (25%)
• Energy Management (10%)
• Risk Management (10%)
• People Management 0%)
• Other (5%)

Key Performance areas:

Business Protection:

• Maintain and drive compliance with current regulatory, ISO and Legal Compliance Audit Requirements for all company sites.

Health & Safety Management;

• Provide a comprehensive SHEE consulting service and advice to the manufacturing plants in consultation with the SHEEQ
• Participate, Investigate and report on incidents in the workplace and devise and implement strategies for preventative measures 
• Conduct regular HIRA (Hazard Identification & Risk Assessments) and take actions to Eliminate, as well as environmental aspects and impact assessments and update SWP’s and SOP’s; set up regular meetings to close-out such findings towards continuous improvement.
• Assist with annual SHEE induction on all employees and do incidental SHEE Induction throughout the year/ as well as training of employees.
• Compile and participate in new safety programs to continuously improve the SHEE standard and culture of all areas.
• Practice safe working techniques and implement such via safety bulletins, toolbox talks, etc.
• Implement and maintain health and safety standards on a continuous basis to reduce the likelihood of incidents
• Set an example by maintaining and enforcing compliance with all safety regulations.
• Standardize health and safety in order to remain consistent.
• Compile and maintain all relevant compliance registers to ensure compliance.
• Perform regularly inspection of equipment in line with HSE, e.g. ladders, racks, forklifts, PPE, machinery,  equipment, facilities, tools, etc and take precautionary measures to eliminate injury.( Daily, Weekly, Fortnightly and Monthly inspections.)
• Request, enforcement, and inspection of contactor Health and Safety Files readiness and drive compliance.
• Issuing of work permits to staff and contractors.

Environmental Management:

• Ensuring that the processes needed for the Environment Management System are implemented and maintained as per legislation and in accordance with ISO

Energy Management:

• Support the plant energy efficient plan to continuously reduce the overall consumption of energy.

Risk Management:

• Compliance with current legislation, standards, and Legal Requirements
• Ensure risk assessment for all departments are validated as part of the planned monthly HSE inspections / walkabouts.
• Ensure Risk Assessments for all contractor jobs are reviewed and complied with before commencement of actual work

People Management/Support:

• Support people management initiatives to facilitate the readiness of information, storage, meeting SHEEQ deadlines, consolidating training

Inherent Requirements    
Minimum Qualifications:

• Grade 12 Certificate
• National Diploma in Safety Management (preferable) or equivalent and / or at least SAMTRAC
• OHS Act, ISO, Environmental, Noise & Energy– knowledge of requirements
• Knowledge of all relevant safety systems and procedures

Advantageous:

• Tertiary studies in SHE field, i.e.  Safety Management or Environmental  or equivalent
• OHS Act, ISO, Environmental, Noise & Energy related training or work experience

Minimum Experience:

• Minimum of 3 years work experience in a manufacturing or related field.

Advantageous:

• Previous working experience in a battery manufacturing facility 

Technical Competencies:

• Knowledge of OHSAct
• ISO 9001/14001/45001 System Knowledge (preferably)
• Qualifications in ISO 9001/14001/45001 (advantageous)
• National Regulations and ByLaws – working knowledge (advantageous)

Skills/Attributes/Abilities:

• Computer Literate – MS Office at least
• Able to work under pressure
• Organising skills
• Team player
• Hard working, ability to think and be innovative; with ideas generation
• Work effective without supervision
• Drive for results
• Working with all types of people / attitudes

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Job Description    

• POSITION WILL SERVICE THE PRETORIA AREA

PURPOSE OF THE JOB:

• To actively sell the services and products to potential clients and render the highest standards of customer service to achieve departmental targets.

MAJOR RESPONSIBILITIES AND KEY RESULTS AREAS

Sales Operations:

• Actively sources new sales opportunities and close sales to achieve departmental goals and targets.
• Increases company revenue by managing and negotiating with clients, generating leads, qualifying prospects and managing sales of products and services.
• Actively researches competition and monitors market activities to position the company in a favourable manner within the market.
• Forecasts sales, development of sales strategies and models and evaluate their effectiveness.
• Evaluates needs and build a productive relationship.
• Daily / Weekly / Monthly tracking and target reports for the relevant stakeholders.
• Maintains and grows client base within the relevant area of sales.
• Attends meetings, sales events and training to keep abreast of the latest developments.
• Canvasses and opens new customer accounts based on their viability as future customers.
• Monitors monthly sales per customer using the Sales Management process.
• Daily extrapolation of sales information from the ERP system to assess actual units against target units and implements a plan of action if necessary.
• Provides monthly feedback to the Regional Manager on all activities relating to the customer.
• Introduces new marketing and promotion ideas and assists the customer in aligning strategy with that of the Company (Marketing Strategy).
• Hosts regular trade evenings and suitable entertainment in order to promote the product and grow/ develop customer relations.
• Initiates and monitors all promotional activity in order to develop and grow existing customer base and market share in consultation with the customer and Regional Manager.
• Assists with the credit application process.
• Co-responsible with Debtors for effective, timeous collection of outstanding debtors’ monies.
• In collaboration with Debtors, ensures that all outstanding Debtors are less than 45 days at all times.
• Assists Debtor’s staff in resolving customer queries.
• Pro-actively manages customers with potentially high risk for the Company and liaises with Debtors in respect of any action planning that needs to be done.
• Ensures that vehicles and other company equipment are maintained in accordance with company policy and procedure.
• Attends monthly meetings with Regional Manager to provide status feedback on new business

Stock Control:

• Liaises with Warehouse on an ongoing basis to ensure optimal availability of stock in an effort to resolve any outstanding queries.
• Assists with the consignment stock process when required.
• Monitors buying patterns of all customers to assist in the forecasting of stock requirements on a monthly basis.
• Monitors stock rotations and replenishes new stock in need.
• Monitor claims stock.
• Assists the customer in managing their own stock levels and mix

Compliance:

• Operates within controls and procedures
• Reports risks or areas of concern to management within own operating area.
• Promotes compliance with all relevant regulations and procedures to prevent fruitless, wasteful and irregular expenditure

Customer Service:

• Maintains effective working relationships with employees and customers to render highest quality of services.
• Identifies and solves problems whilst demonstrating a high level of integrity in line with the company's core values.
• Ensures daily and weekly discussions take place with CIC and other aforementioned stakeholders to ensure that all customer queries are followed up and satisfactorily resolved.
• Provides regular presentation / training to customers on products and pricing to ensure that the customers are kept up to date with technical product changes.
• Assists customer liaison department with maintaining customer base by updating customer information when necessary.
• Provides the customer with stands, POS material, claims and rotation procedure training.
• Updates the customer database by providing new information regarding new customers and / or updating existing information

Cost Control:

• Supports the effective and transparent use of financial and other resources.
• Ascertains whether correct pricing structures are in place at all times.
• Manages and monitors gross profit on a daily basis and implements action plan if necessary.
• Reduces operational costs by optimizing company resources (cell phone, car) and curbs unnecessary expenses.
• Limits expenditure, reduces costs and ensures deviations from budgetary limits are reported to direct Manager.

Inherent Requirements    
MINIMUM REQUIREMENTS

Educational Qualifications:

• Matric
• Certificate Sales or relevant fields (NQF 5)

Experience:

• Up to 3 years as a Sales Representative or similar role within the Retail environment.

ESSENTIAL KNOWLEDGE AND REQUIRED SKILLS 

• Computer Literacy (Basic MS Office; and SAP, ERP Systems and other job-specific software systems)
• Knowledge of Sales principles, practice and procedures.
• Communication skills (both verbal and written)

ATTRIBUTES

• Proactive.
• Action-oriented.
• Problem Solving and Analytical skills.
• Flexibility.
• Planning and Organising.
• Customer Focused.
• Resilient

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Job Description    

• Financial Record-Keeping
• Bank Reconciliations & Reporting
• Budgeting & Expense Monitoring
• General Administrative Duties

Inherent Requirements    

• Matric non-negotiable
• Certification in bookkeeping advantageous
• At least 5 years of bookkeeping or accounting experience.
• Strong knowledge of accounting principles and financial regulations.
• Experience with Microsoft Excel and financial reporting tools.
• Familiarity with payroll processing and tax regulations.
• Communication skills SAP beneficial