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  • Posted: Jul 15, 2025
    Deadline: Jul 17, 2025
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  • Our purpose is to be the leading real estate services provider and the preferred place of employment for our industry’s professionals. This purpose promotes constant innovation and service excellence, whilst providing end-to-end real estate solutions to our valued clients. Our mission is to build a high-performance, respectful and dynamic culture that enab...

     

    Centre Manager (Kopano Mall)

    Job Description

    POSITION PURPOSE

    • Responsible for the management of the Centre.
    • Ensure investment growth and maximum income of Centre through effective Centre management and asset control.
    • Develops related budgets, oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures.
    • Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition.
    • Develops and implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations.
    • Ensures that services purchased are of acceptable quality at the least possible cost.
    • Keeps Senior Management well informed of area activities and significant problems.
    • Trains, directs, and appraises assigned personnel.

    ESSENTIAL FUNCTIONS AND BASIC DUTIES

    Assumes responsibility for the effective operations management of Centre and facilities.

    Centre Management

    • Keeps abreast of market activities in respect of tenant movement, new developments, major vacancies and other landlord’s strategies
    • Attends meetings / functions related to successful operation of Centre i.e. SAPOA, CJP etc.
    • Assists with a five-year maintenance plan including allowances for provisions or depreciation where applicable (annually) for submission to the Assistant General Manager / Director
    • Investigates/initiates proposals for refurbishments
    • Maintains a hands-on control of projects in hand
    • Reviews the building status/grade ongoing and advise the Senior Management regarding maintaining the standards within those grade

    Client Reporting

    • Provides accurate information to client according to agreed format timeously
    • Analyses of monthly income /expenses and variance reporting
    • Monitors turnover rentals
    • Monitors of all municipal recoveries (and general recoveries) on a monthly basis

    Planning and Budgeting

    • Prepares and completes budgets as required each year
    • Completes of forecasts timeously as required
    • Reviews market rentals quarterly and ensure best possible rate achieved and maintained as per agreed mandates
    • Assists in formulation of business plans for the unit
    • 5 Year budget – preparation and control or as required by the client
    • Quarterly review and monitoring results or as required by the client

    Quarterly Expenditure / Analysis

    • Sets and motivates Capex /TI philosophy per building in consultation with client
    • Recommend TI standard specification
    • Recommend Capex requirements
    • Ensures we conform to Capex philosophy and procedures
    • Estimates new operating costs
    • Ensures recovery of operational and utility costs in accordance with Lease terms

    Debtors and Creditors Management

    • Undertakes monthly interaction meetings with Debtors, Debtors Manager and Leasing to ensure appropriate action taken and recommend legal action
    • Credit Control.

    Responsible for Management:

    • Arrears
    • Legal action / liaising with attorneys / management as required
    • Motivate Write-offs to senior management / client

    Parking Management

    • Attends monthly / ad hoc interaction meetings all parkades where applicable
    • In conjunction with the responsible person for parking, maintains accurate control of “in house” operated parkades

    Tenant Relations

    • Deals with correspondence / interaction with tenants as required
    • Ensures that leases are timeously renewed and all vacant space is let and in a presentable state

    New Tenants

    • Determines and recommends letting mandates (i.e. rental levels, installation cost etc.) for approval
    • Undertake lease negotiation and maintenance of tenant relationships
    • Controls new leases and record of same
    • Controls / oversees new installations (through technical / operations manager where appropriate) including:

    Premises design

    • Negation/liaison/control with/of professionals and contractors
    • Sign off acceptance of complete premise

    Existing Tenants

    • Renews Lease Agreements in accordance to mandate
    • Tenant liaison and public relations
    • Controls/arranges centre promotions through merchant’s association/s or promotion committee/s or marketing funds
    • Regular assesses tenants’ turnover, stock turn and merchandising to establish both growth needs and/or trading difficulties
    • Monitor and compile foot traffic reports

    Expense Control

    • Checks and authorises payment of accounts
    • Authorises cleaning, consumables, electrical and general maintenance orders
    • Controls wage and salary allocation
    • Controls municipal payments and recoveries there against
    • Ensures cost effectiveness and performance of contractors

    Financial Management

    • Monthly financial statements
    • Monthly management reports
    • Accurate budgeting and reporting

    Operating costs

    • Calculates operating costs for charge-out to tenants
    • Ensures recoveries as appropriate
    • Tenant mix i.e. what business should be established / recommended
    • Networking with tenants, public, external organizations
    • Issues tender documents

    Expense control

    • Checks and approves payment of accounts
    • Controls cleaning, consumables, electrical and general maintenance
    • Controls municipal payments and recoveries there against
    • Ensures effective performance of contractors
    • Customer liaison

    New Tenants

    • Lease negotiation
    • Maintenance of tenant relationships

    Public relations

    • Establishes and maintains sound public relations
    • Attracts people to the Centre
    • Control of Advertising Materials
    • Motivates and assists tenants to improve their services
    • Assumes responsibility for the effective repairs and maintenance of the Centre.

    Asset Management

    • Controls/schedules/implements regular preventative maintenance program in line with budget constraints
    • Motivation of refurbishments, major repairs as appropriate
    • Attends site meetings with contractors in respect of maintenance/expansion of projects

    Monitors progress

    • Inspection / enforcement of tenant responsibilities during and on termination of lease terms
    • Liaises with appropriate Government, Provincial and/or local authorities
    • Responsible for Compliance of OSH Act

    Maintenance

    • General Maintenance of Buildings and premises
    • All electrical, electronic, mechanical and air conditioning equipment
    • Complies with the OHS act and all other statutory requirements

    Assumes responsibility for the security of all the Centre facilities.

    • Conducts scheduled inspections of security systems and implements improvements as necessary.
    • Occupational health and safety
    • The development of security action plans, systems and directives
    • The management of security guards on shift
    • The establishment and maintenance of an emergency preparedness programme
    • The training of Maintenance and Security personnel in Occupation and Health Safety
    • Report security incidents to our management

    Assumes responsibility for ensuring professional business relations with tenants, suppliers, contractors, and trade professionals.

    • Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
    • Acts as a liaison between the Company and external contacts
    • Ensures effective coordination of external services with Company operations
    • Obtains and conveys information as appropriate
    • Promotes goodwill and a positive image of the Company

    Effectively supervises Centre personnel, ensuring optimal performance.

    • Provides leadership to assigned personnel through effective objective setting, delegation, and communication.
    • Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures.
    • Discusses areas needing improvement
    • Assigns and coordinates personnel. Directs daily operations
    • Identifies, develops, and implements training programs as appropriate
    • Conducts performance appraisals.
    • Provides measurable feedback to assigned personnel and suggestions for improved performance.
    • Formulates and implements employee corrective actions as needed
    • Ensures that staffing levels are appropriate. Interviews, hires, and assigns personnel as necessary

    Assumes responsibility for related duties as required or assigned.

    • Ensures that work area is clean, secure, and well maintained
    • Completes special projects as assigned

    PERFORMANCE MEASUREMENTS

    • Good communication and coordination exists with departments. Assistance is provided as needed
    • Senior Management is appropriately informed of area activities and of any significant problems
    • Operations personnel are well trained, effective, and efficient. Appropriate supervision and assistance are provided
    • Company facilities are well maintained and secure and meet the needs of the Company
    • Centre operations are efficiently and cost effectively administered
    • Current and future Centre needs are well planned and budgets are established and maintained
    • Effective business relations exist with vendors, contractors, and trade professionals

    QUALIFICATIONS

    EDUCATION/CERTIFICATION:

    • Matric
    • Additional related maintenance and Centre management training preferred

    REQUIRED KNOWLEDGE

    • Excellent understanding of Centre management procedures
    • Knowledge of budgeting, service contracts, and leasing agreements

    EXPERIENCE REQUIRED

    • Five or more years of related experience, with at least two or more years of supervisory experience

    SKILLS/ABILITIES

    • Excellent leadership abilities
    • Able to organize, coordinate, and direct team activities
    • Strong problem solving skills
    • Good communications skills
    • Able to use all related maintenance equipment and computer applications

    Closing Date: 17 July 2025

    go to method of application »

    Centre Manager (Equinox Mall)

    Job Description

    POSITION PURPOSE

    • Responsible for the management of the Centre.
    • Ensure investment growth and maximum income of Centre through effective Centre management and asset control.
    • Develops related budgets, oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures.
    • Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition.
    • Develops and implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations.
    • Ensures that services purchased are of acceptable quality at the least possible cost.
    • Keeps Senior Management well informed of area activities and significant problems.
    • Trains, directs, and appraises assigned personnel.

    ESSENTIAL FUNCTIONS AND BASIC DUTIES

    Assumes responsibility for the effective operations management of Centre and facilities.

    Centre Management

    • Keeps abreast of market activities in respect of tenant movement, new developments, major vacancies and other landlord’s strategies
    • Attends meetings / functions related to successful operation of Centre i.e. SAPOA, CJP etc.
    • Assists with a five-year maintenance plan including allowances for provisions or depreciation where applicable (annually) for submission to the Assistant General Manager / Director
    • Investigates/initiates proposals for refurbishments
    • Maintains a hands-on control of projects in hand
    • Reviews the building status/grade ongoing and advise the Senior Management regarding maintaining the standards within those grade

    Client Reporting

    • Provides accurate information to client according to agreed format timeously
    • Analyses of monthly income /expenses and variance reporting
    • Monitors turnover rentals
    • Monitors of all municipal recoveries (and general recoveries) on a monthly basis

    Planning and Budgeting

    • Prepares and completes budgets as required each year
    • Completes of forecasts timeously as required
    • Reviews market rentals quarterly and ensure best possible rate achieved and maintained as per agreed mandates
    • Assists in formulation of business plans for the unit
    • 5 Year budget – preparation and control or as required by the client
    • Quarterly review and monitoring results or as required by the client

    Quarterly Expenditure / Analysis

    • Sets and motivates Capex /TI philosophy per building in consultation with client
    • Recommend TI standard specification
    • Recommend Capex requirements
    • Ensures we conform to Capex philosophy and procedures
    • Estimates new operating costs
    • Ensures recovery of operational and utility costs in accordance with Lease terms

    Debtors and Creditors Management

    • Undertakes monthly interaction meetings with Debtors, Debtors Manager and Leasing to ensure appropriate action taken and recommend legal action
    • Credit Control.

    Responsible for Management:

    • Arrears
    • Legal action / liaising with attorneys / management as required
    • Motivate Write-offs to senior management / client

    Parking Management

    • Attends monthly / ad hoc interaction meetings all parkades where applicable
    • In conjunction with the responsible person for parking, maintains accurate control of “in house” operated parkades

    Tenant Relations

    • Deals with correspondence / interaction with tenants as required
    • Ensures that leases are timeously renewed and all vacant space is let and in a presentable state

    New Tenants

    • Determines and recommends letting mandates (i.e. rental levels, installation cost etc.) for approval
    • Undertake lease negotiation and maintenance of tenant relationships
    • Controls new leases and record of same
    • Controls / oversees new installations (through technical / operations manager where appropriate) including:

    Premises design

    • Negation/liaison/control with/of professionals and contractors
    • Sign off acceptance of complete premise

    Existing Tenants

    • Renews Lease Agreements in accordance to mandate
    • Tenant liaison and public relations
    • Controls/arranges centre promotions through merchant’s association/s or promotion committee/s or marketing funds
    • Regular assesses tenants’ turnover, stock turn and merchandising to establish both growth needs and/or trading difficulties
    • Monitor and compile foot traffic reports

    Expense Control

    • Checks and authorises payment of accounts
    • Authorises cleaning, consumables, electrical and general maintenance orders
    • Controls wage and salary allocation
    • Controls municipal payments and recoveries there against
    • Ensures cost effectiveness and performance of contractors

    Financial Management

    • Monthly financial statements
    • Monthly management reports
    • Accurate budgeting and reporting

    Operating costs

    • Calculates operating costs for charge-out to tenants
    • Ensures recoveries as appropriate
    • Tenant mix i.e. what business should be established / recommended
    • Networking with tenants, public, external organizations
    • Issues tender documents

    Expense control

    • Checks and approves payment of accounts
    • Controls cleaning, consumables, electrical and general maintenance
    • Controls municipal payments and recoveries there against
    • Ensures effective performance of contractors
    • Customer liaison

    New Tenants

    • Lease negotiation
    • Maintenance of tenant relationships

    Public relations

    • Establishes and maintains sound public relations
    • Attracts people to the Centre
    • Control of Advertising Materials
    • Motivates and assists tenants to improve their services
    • Assumes responsibility for the effective repairs and maintenance of the Centre.

    Asset Management

    • Controls/schedules/implements regular preventative maintenance program in line with budget constraints
    • Motivation of refurbishments, major repairs as appropriate
    • Attends site meetings with contractors in respect of maintenance/expansion of projects

    Monitors progress

    • Inspection / enforcement of tenant responsibilities during and on termination of lease terms
    • Liaises with appropriate Government, Provincial and/or local authorities
    • Responsible for Compliance of OSH Act

    Maintenance

    • General Maintenance of Buildings and premises
    • All electrical, electronic, mechanical and air conditioning equipment
    • Complies with the OHS act and all other statutory requirements

    Assumes responsibility for the security of all the Centre facilities.

    • Conducts scheduled inspections of security systems and implements improvements as necessary.
    • Occupational health and safety
    • The development of security action plans, systems and directives
    • The management of security guards on shift
    • The establishment and maintenance of an emergency preparedness programme
    • The training of Maintenance and Security personnel in Occupation and Health Safety
    • Report security incidents to our management

    Assumes responsibility for ensuring professional business relations with tenants, suppliers, contractors, and trade professionals.

    • Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
    • Acts as a liaison between the Company and external contacts
    • Ensures effective coordination of external services with Company operations
    • Obtains and conveys information as appropriate
    • Promotes goodwill and a positive image of the Company

    Effectively supervises Centre personnel, ensuring optimal performance.

    • Provides leadership to assigned personnel through effective objective setting, delegation, and communication.
    • Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures.
    • Discusses areas needing improvement
    • Assigns and coordinates personnel. Directs daily operations
    • Identifies, develops, and implements training programs as appropriate
    • Conducts performance appraisals.
    • Provides measurable feedback to assigned personnel and suggestions for improved performance.
    • Formulates and implements employee corrective actions as needed
    • Ensures that staffing levels are appropriate. Interviews, hires, and assigns personnel as necessary

    Assumes responsibility for related duties as required or assigned.

    • Ensures that work area is clean, secure, and well maintained
    • Completes special projects as assigned

    PERFORMANCE MEASUREMENTS

    • Good communication and coordination exists with departments. Assistance is provided as needed
    • Senior Management is appropriately informed of area activities and of any significant problems
    • Operations personnel are well trained, effective, and efficient. Appropriate supervision and assistance are provided
    • Company facilities are well maintained and secure and meet the needs of the Company
    • Centre operations are efficiently and cost effectively administered
    • Current and future Centre needs are well planned and budgets are established and maintained
    • Effective business relations exist with vendors, contractors, and trade professionals

    QUALIFICATIONS

    EDUCATION/CERTIFICATION:

    • Matric
    • Additional related maintenance and Centre management training preferred

    REQUIRED KNOWLEDGE

    • Excellent understanding of Centre management procedures
    • Knowledge of budgeting, service contracts, and leasing agreements

    EXPERIENCE REQUIRED

    • Five or more years of related experience, with at least two or more years of supervisory experience

    SKILLS/ABILITIES

    • Excellent leadership abilities
    • Able to organize, coordinate, and direct team activities
    • Strong problem solving skills
    • Good communications skills
    • Able to use all related maintenance equipment and computer applications

    Closing Date: 17 July 2025

    go to method of application »

    Building Manager (Contract)

    Job Description

    POSITION PURPOSE

    • Responsible for the management of the building.
    • Develops related budgets, ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition.
    • Implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations.
    • Ensures that services purchased are of acceptable quality in compliance with the procurement policies.
    • Keeps Senior Management well informed of area activities and significant problems.
    • Trains, directs, and appraises assigned personnel.
    • Ensure all buildings, grounds and equipment are well maintained in working order.

    ESSENTIAL FUNCTIONS AND BASIC DUTIES

    Management Role

    Assumes responsibility for the effective operations management of building and facilities.

    • Performs ad hoc quality control checks.
    • Ensures premises are in satisfactory condition.
    • Reports all items to Operations Manager especially if complaints have been lodged.
    • Ensures that urgent matters are reported immediately and attended to immediately.
    • Supervises and control maintenance site staff and allocate duties.
    • Performs certain hands-on maintenance work where required from time to time.

    Assumes responsibility for the effective repairs and maintenance of the building.

    • Continuously survey buildings to identify maintenance needs.
    • Ensures compliance with legal regulations.
    • Completes regular OSH inspections and updates monthly reports as appropriate.
    • Ensures that OSHA requirements are effectively implemented.
    • Responds promptly and efficiently to tenant maintenance requirements.
    • Responds promptly and efficiently to duties allocated to you by the Operations Manager.
    • Checks exterior and interior of buildings and identify problem areas.
    • Checks all fire equipment.
    • Ensures that he is familiar with how the emergency equipment functions and what the company’s emergency procedures are.
    • Performs repairs where necessary and if these cannot be repaired, advises the Operations Manager immediately. Contact relevant contractor.
    • Identifies daily maintenance issues, communicates with the Operations Manager and schedules the work for your attendance.

    Assumes responsibility for ensuring professional business relations with tenants, vendors, contractors, and trade professionals.

    • Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
    • Acts as a liaison between the Company and external contacts.
    • Ensures effective coordination of external services with Company operations.
    • Obtains and conveys information as appropriate.
    • Promotes goodwill and a positive image of the Company.
    • Follow up on invoices to process for payment.

    Effectively assigns task to Centre personnel, ensuring optimal performance. (Management Role)

    • Assigns tasks and coordinates personnel and or contractors. Directs daily operations.
    • Ensures that staffing levels are appropriate. Interviews, hires, and assigns personnel as necessary.

    Assumes responsibility for related duties as required or assigned.

    • Ensures that work area is clean, secure, safe and well maintained.
    • Completes special projects as assigned.
    • Performs any duties that may be allocated by the company and the Operations Manager
    • Familiarises himself with the emergency numbers and contractor’s details in order to assist the Operations Manager, or act in his absence as well as being on standby 24hrs.
    • Required to be on standby where required by the Management for emergencies.

    PERFORMANCE MEASUREMENTS

    • Good communication and coordination exists with departments. Assistance is provided as needed.
    • Senior Management is appropriately informed of area activities and of any significant problems.
    • Ensures compliance procurement and OSH policies and regulations.
    • Company facilities are well maintained and secure and meet the needs of the Company.
    • Building operations are efficiently and cost effectively administered.
    • Current and future Building needs are well planned and budgets are established and maintained.
    • Effective business relations exist with vendors, contractors, and trade professionals.

    QUALIFICATIONS

    Education/Certification:

    • Additional related maintenance and Building management training preferred.

    REQUIRED KNOWLEDGE

    • Excellent understanding of Building management procedures.
    • Knowledge of budgeting, service contracts, and leasing agreements.

    EXPERIENCE REQUIRED

    • Five or more years of related experience, with at least two or more years of supervisory experience.

    SKILLS/ABILITIES

    • Excellent leadership abilities.
    • Able to organise, coordinate, and direct team activities.
    • Strong problem solving skills.
    • Good communications skills.
    • Able to use all related maintenance equipment and computer applications.

    Closing Date: 17 July 2025

    go to method of application »

    Administrator: Client Solutions

    Job Description

    POSITION PURPOSE

    • Provide assistance to Director: Client Solutions and Manager: Client Solutions with regard to New Business Proposals, tenders (RFIs and RFPs) and Team Capabilities requests.
    • Assist in the collating and compilation of all New Business Proposals and tenders

    ESSENTIAL FUNCTIONS AND BASIC DUTIES

    Tender Administration and Proposal Responsibilities:

    • Search for new Tender opportunities online
    • Coordinate the tender reviews and deadlines
    • Collaborate with the tender team to assist with the compilation of completed proposals
    • Ensure that all tender administrative tasks are completed comprehensively and on time
    • Search/collect/download all tender documentation for selected tenders
    • Assist with the clarification of bid/tender conditions and assist with the tender/proposal preparation
    • Arrange and coordinate strategic meetings between important decision makers
    • Assist to ensure that presentation and business proposal documentation are formatted, collated and presented in a professional manner
    • Secure and source all documentation before final release & submission
    • Assist with the compilation of final bid documents, and cooridinate arrangements to deliver final documentation to the client within the defined tender deadlines and in the correct format

    New Business Administration Responsibilities:

    • Effectively assist with the management of the business opportunities the new CRM system
    • Take responsibility for implementing correct naming convention on the CRM system throughout the business
    • Assist to maintain the status of generic/customised proposals and collaborate with relevant key stakeholders to ensure that they are reviewed, revised and re-approved as necessary
    • Undertake and execute other administrative tasks pertaining to tenders/proposals, as required
    • Format and redesign PowerPoint presentations for different tenders/proposals

    PERFORMANCE MEASUREMENTS

    • Excellent administrative skills are non negotiable
    • Excellent attention to detail
    • Excellent communication and coordination skills
    • Effective business relations with other stakeholders within the business
    • Tender/s are compiled and submitted in accordance with the tender requirements and timelines
    • Tender process is followed according to the agreed business process and efficiently executed
    • Office responsibilities are performed with integrity, care and executed in acceptable timeframes
    • Ensures that all business processes that relates to the duties are adhered to

    QUALIFICATIONS

    EDUCATION/CERTIFICATION:

    • Relevant post matric qualifications
    • Previous tender administration experience preferable

    REQUIRED KNOWLEDGE:

    • Excellent knowledge of, familiarity and experience on Microsoft PowerPoint
    • Excellent working knowledge of other Microsoft Office suite of programmes
    • Familiarity with working on Adobe

    SKILLS/ABILITIES:

    • Good communications skills
    • Excellent leadership abilities
    • Able to organise, coordinate, and direct team activities
    • Strong problem solving skills
    • Sound social knowledge

    Closing Date: 15 July 2025

    Method of Application

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