Active Roles at Empact Group

Role Overview:

• We are seeking a highly skilled and experienced Regional Manager to oversee cleaning operations across multiple facilities within a designated region, specifically in a hospitality environment.
• The successful candidate will be responsible for ensuring the highest standards of cleanliness, hygiene, and infection control practices are maintained.
• The Regional Manager will lead a team including Area Managers, Contract Managers, Supervisors and Cleaners to deliver exceptional cleaning services that comply with hospitality regulations and standards.

Key Responsibilities:

• Develop and implement cleaning schedules, procedures, and protocols to ensure all facilities under their supervision are clean, safe, and hygienic.
• Conduct regular inspections and audits of cleaning processes to monitor performance and compliance with industry standards.
• Train, mentor, and supervise cleaning staff to drive excellence in cleaning practices and customer service.
• Manage budget, resources, and supplies effectively to meet operational targets and cost efficiency.
• Collaborate with facility managers and stakeholders to address cleaning-related issues and ensure a safe and healthy environment for patients, staff, and visitors.
• Implement and monitor infection control measures to prevent the spread of infections and diseases within hospitality settings.
• Stay up-to-date with industry trends, regulations, and best practices related to hospitality cleaning and infection control.
• Prepare and provide regular reports on cleaning operations, performance metrics, and compliance with regulatory requirements.

Qualifications and Experience:

• Bachelor’s degree in Hospitality Management, Facilities Management, or related field preferred
• Minimum of 5 years of experience in hospitality cleaning management, with at least 2 years in a regional or multi-site management role
• Knowledge of hospitality cleaning regulations, standards, and best practices.
• Strong IT knowledge, use of reporting tools and software systems
• Strong analytical ability
• Strong leadership, communication, and team-building skills
• Excellent problem-solving and decision-making abilities
• Proficiency in using cleaning equipment and tools 
• Certification in infection prevention and control is a plus

Closing Date 05 June 2026

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Job Description

• The purpose of this position is to drive sales growth in our Specialized Cleaning Services division. This role focuses on selling high-value cleaning solutions, including high-rise window cleaning, strip-and-seal treatments, floor maintenance, deep cleaning, and shut-down cleans, to commercial, industrial, food, healthcare and retail clients.
• The ideal candidate will have a strong background in B2B sales, excellent relationship-building skills, and a deep understanding of the cleaning industry’s specialized service offerings.

Minimum requirements

• Grade 12
• 3-5 years of sales experience in the cleaning, hygiene, facilities management, or related industry
• Proven track record of meeting or exceeding sales targets (Ideal)
• Own reliable transport
• A valid driver’s license

Experience 

•  3-5 years of sales experience in the cleaning, hygiene, facilities management, or related industry.
•  Industry Knowledge: Understanding of specialized cleaning processes and equipment.
•  Sales Skills: Proven track record of meeting or exceeding sales targets.
•  Experience in selling specialized cleaning services.
•  Knowledge of safety regulations related to high-rise and industrial cleaning.
•  Strong existing network of potential clients in target industries.

Competencies

• Communication: Excellent verbal and written communication skills.
• Negotiation: Strong ability to negotiate contracts and close deals.
• Client-Focused: Ability to build long-term client relationships.
• Customer service
• Deadline Driven, honest and efficient
• Attention to detail

Key Performance Areas

New Business Development

• Identify and pursue new business opportunities in targeted industries (e.g., corporate offices, retail centers, industrial plants, and hospitality).
• Generate and qualify leads through cold calling, networking, and industry events.
• Develop customized proposals and pricing strategies based on client need 

Account Management & Client Retention

• Maintain strong relationships with existing clients to maximize retention and upsell additional services.
• Conduct site visits and assessments to provide tailored cleaning solutions.
• Serve as the primary point of contact for client inquiries, resolving concerns promptly

Sales & Revenue Growth

• Achieve and exceed monthly and quarterly sales targets.
• Present and demonstrate specialized cleaning solutions to decision-makers.
• Negotiate contracts and service agreements

Market & Industry Knowledge

• Stay updated on industry trends, competitor activities, and technological advancements in specialized cleaning.
• Provide market intelligence and feedback to management to refine sales strategies

Operational Coordination

• Work closely with operations teams to ensure seamless service delivery.
• Provide clear job specifications and client expectations to the service team.

Closing Date 31 May 2026