Active Roles at Vox Telecom

Job Description

• Vacancy: FTTH Sales Representative - Bloemfontein
• We are seeking driven, self‑motivated and customer‑focused FTTH Sales Representatives to join our dynamic Bloemfontein team. If you are passionate about sales and want to be part of a fast‑growing industry, this opportunity is for you!

Requirements:

• Own reliable vehicle (essential)
• Valid driver’s license (essential)
• Proven sales experience – fibre/telecoms sales experience will be an advantage
• Strong communication and negotiation skills
• Ability to work independently and meet monthly targets
• Professional, presentable and customer‑orientated

Responsibilities:

• Selling FTTH (Fibre-to-the-Home) solutions to residential customers
• Generating new leads and closing sales
• Conducting area activations and door‑to‑door engagements
• Building strong relationships with customers, body corporate and property agents
• Providing product knowledge and support

We Offer:

• Competitive commission structure
• Training and support
• Opportunities for growth within the company

Closing Date 17 July 2026

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About the Role

• We are seeking a commercially astute and execution-focused Product Manager – Cloud & Security to join our Security & Value-Added Services (VAS) team. This role is ideal for a professional who combines strong delivery capability with customer-centric thinking and a solid understanding of telecom, cloud, and security services.
• You will be responsible for supporting the development, delivery, and optimisation of cloud and security products, ensuring they meet customer needs and drive business growth. Working closely with cross-functional teams, you will contribute to improving customer experience, increasing adoption, and strengthening our competitive position in the market.
• In short, you will help deliver impactful products, enhance customer journeys, and ensure our VAS portfolio continues to grow and differentiate in a competitive industry.

Key Responsibilities

• Support the development and launch of Security & Cloud services, ensuring timely delivery and quality outcomes
• Translate business requirements into user stories and functional specifications for execution
• Collaborate with marketing, systems, network, and digital teams to deliver product enhancements and releases
• Identify new revenue opportunities and customer value propositions within the Security & VAS portfolio
• Map and maintain customer journeys, identifying pain points across onboarding, activation, and usage
• Use customer insights, analytics, and feedback to drive continuous improvements and reduce friction
• Monitor customer feedback and service performance to improve overall customer experience
• Track and report on product performance metrics such as adoption, usage, and engagement
• Identify opportunities to increase uptake, improve service penetration, and reduce churn
• Conduct research on competitor offerings, pricing, and market trends within the Security & Cloud space
• Provide insights and recommendations to support strategic decision-making and product direction
• Support go-to-market activities, including product messaging, campaigns, and sales enablement
• Coordinate product launches and promotional activities across internal teams
• Work cross-functionally with technology, operations, marketing, and sales teams to ensure alignment and delivery
• Track delivery progress and escalate risks where necessary

Requirements

• Bachelor's degree in business administration, Marketing, IT, or a related field
• 3–6 years’ experience in product management, telecommunications, or digital services
• Experience working with customer-facing products or within ISP/telecom environments is advantageous
• Strong execution and delivery focus with the ability to manage multiple priorities
• Good understanding of customer journey mapping and service lifecycle
• Analytical mindset with the ability to interpret performance data and generate insights
• Strong communication and stakeholder coordination skills
• Ability to work independently while contributing effectively within a team environment
• Working knowledge of ISP environments (BSS/OSS, billing, provisioning) is beneficial
• Familiarity with cloud, security, and value-added services is advantageous
• Proficiency in Microsoft Office and relevant tools

Closing Date 09 July 2026