Job Openings at Bidvest Bank Limited

Primary Purpose

Implements selected cyber information technology security initiatives with the information technology lines of business to protect their applications and supporting infrastructure from both internal and external threats. Assists in the management of risks, ensures compliance with regulatory requirements regarding information technology security. Ensures the appropriate use of assets and educates employees about their information technology security responsibilities. Assesses and records risk findings and recommends appropriate mitigating controls and plays an enablement role to support IT with risk remediation efforts.

Minimum Requirements

Qualifications

•  Matric

Experience

•  Minimum 3 years Security Analyst with hands on experience in the following technologies:
•  EDR
•  Anti-virus
•  Endpoint Encryption
•  Firewall Management
•  Web Proxy design and management
•  Good network knowledge and DMZ understanding
•  Email Security

 SIEM

•  Vulnerability Scanning and Remediation
•  Cloud Security

Ideal

•  Various Security Qualification
•  5 years Security Analyst
•  Been working in financial services in the security team
•  Azure Security
•  Trend Micro Product knowledge

Knowledge, Skills and Abilities Required

•  Problem solving ability
•  Attention to detail
•  Speed of execution
•  Risk management skills
•  Proactive
•  Ability to work under stress / pressure Presentation Techniques

Duties and Responsibilities
CUSTOMER CENTRICITY

•  Provide technical Hands-on, assistance, guidance & training to team members.
•  Help computer users when they need to install or learn about new security products and procedures
•  Interprets business/ customer requirements to provide timeous solutions
•  Receiving ad-hoc requests from internal as well as external parties and then responding appropriately

OPERATIONAL EXCELLENCE

•  Monitor anti-virus alerts and respond to any alerts. 2nd Line support.
•  Monitor Bidvest Bank’s networks for security alerts and investigate a violation when one occurs.
•  Install and use software/hardware, such as firewalls and data encryption programs, to protect sensitive information
•  Manage SIEM
•  Remediate results from penetration testing reports
•  Research the latest information technology security trends
•  Ensures authorised access by investigating improper access; revoking access; reporting violations
•  Administration of End Point Security Solutions and researching, designing & developing additional protection technologies.
•  Document policies, procedures and diagrams of the endpoint security environment.
•  Maintain information security technology management based on the industry good practice frameworks consistent with the applicable laws and regulations.
•  Create new ways to solve existing production security issues.
•  Perform vulnerability testing, risk analyses and security assessments.
•  Deliver technical reports and formal papers on test findings
•  Respond to information security issues during each stage of a project’s lifecycle
•  Develop plans to safeguard computer files against accidental or unauthorised
•  modification, destruction, or disclosure and to meet emergency data processing needs.
•  Assist the team with below tasks
•  Deployment of patches, both Microsoft and 3rd party applications.
•  Ensure all endpoints have been fully patched within 30 days of patch release date.
•  Ensure Anti-virus is up-to-date with the latest version and pattern files.
•  Ensure patching agents working 100% on all endpoints.
•  Ensure Anti-virus agents works 100% on all endpoints.

Internal processes

•  Maintenance of security technologies and upgrades
•  Assist Security Analysts with complicated tasks
•  Providing ideas to optimise and tweak the security environment

LEARNING AND GROWTH

• Contribution to Teamwork in Department
•  Contribution to making the department a great place to work
•  Contribution to teamwork (level of teamwork, accountability, delivery, quality and speed of information shared)
•  Contribution to efficiency and effectiveness of area
•  Effort to forge and maintain quality inter-personal relationships
•  Take accountability for the achievement of operational objectives within own area of control
•  Support and drive the business’s core values

Personal and Intellectual Capital Development

•  Take ownership for driving own career development
•  Preparation and signing off of training/ skills development plan
•  Achievement of objectives/ milestones set out in the development plan
•  Development of knowledge base and intellectual property
•  User training on modified products i.e. when changes are made provides training to the appropriate trainers so that Branches are made aware

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Primary Purpose

The incumbent will partner with Products Heads, Segments, Regional Heads, and various other stakeholders to ensure end-to-end financial management of our operations. The role is responsible for providing financial guidance and support to these business leaders, as well as monitoring financial performance and identifying areas for improvement. The candidate’s expertise will be crucial in ensuring that our bank achieves its financial objectives, complies with regulatory requirements, and maintains a strong financial position. Overall, the candidate plays a key role in driving our bank's success and growth by leveraging your financial acumen to inform strategic decision-making and drive operational excellence.

Minimum Requirements
Qualifications

•  Minimum: a bachelor’s degree in finance, Accounting, or a related field.
•  Ideal: advanced degrees such as a or a professional qualification such as a Chartered Accountant CA (SA) or Chartered Institute of Management Accountants CIMA or similar.

Experience

•  Minimum:5 years’ previous experience in personal and business banking
•  Ideal: Thorough understanding of operations in a bank with 6+ years’ experience in similar industry and role

Duties and Responsibilities include but not limited to:
FINANCE

• Strategic Finance
•  Develop investment appraisals for strategic growth within the Business.
•  Monitor Performance to ensure no revenue leakage.
•  Develop profitability models to ensure products are developed are profitable.
• Financial Planning & Analysis i.e., Budget Process
•  Manage the budget process within the business units.
•  Review strategic plans of business owners and drive profitability within planning
• Accounting
•  Month-end review to ensure all entries is correct before month end close.
•  Review Recons / Invoice process to ensure controls are in place.
•  High level design & mappings of the GL.

CUSTOMER CENTRICITY

• Business story/ Business performance
•  Develop and manage reporting within the business units
•  Develop business intelligent reporting to support business growth and focus? Enable business through Strategic Focus Areas, Initiatives & Campaigns Formulation & Tracking
• Insights
•  Provision of quality insightful Client, Product, Channel, Banker Analytics. 1. Rate x volume type analysis. 2. Unpack the makeup of rate to clearly articulate what works or does not work and clarity of action. 3. Volume - Distil the impact of volume analysis to clearly reflect on corrective action and who needs to action what.
• Productivity & participation dashboards
•  Provide reports, dashboards and insights that enable understanding of Productivity & Participation of Bankers/Segment/Channel & Product
• Customer pricing model
•  Participate and drive the Annual Pricing Review workstream. Manage product trade-offs to deliver customer strategy. Maximising on client level ROE
• Business Partnering
•  Participate in building solid business cases for Opportunities Identification (Cross-sell, upsell, acquisitions, new products, etc). Campaigns Formulation & Tracking.

OPERATIONAL EXCELLENCE

• Robust control environment
•  Maintain and improve the financial control. Invoice Issuing/Verification (Alliances, TOCs, Brokers), Payments, Allocation, Accruals & Reconciliations. Provision on accurate, timely input into Regulatory Reporting. Maintenance of Banker Rollup Structure/Maintenance of Division's Cost Centre Structures
• Clean audit
•  Clean audit report & no repeat audit findings
• Automation
•  Identify repetitive processes and reimagine the process. Eliminate manual work arounds. Eliminate/reduce the number of journals processed on a regular basis.
• Practical Implementation/Solving common problems jointly
•  Drive allocated or participate meanigfully in reporting projects (automation and proof of concepts). Key is to be an active participant in cross-functional projects that have a pervasive impact.
• One version of the truth
•  Successful Testing of reports/dashboards/new reporting requirements and related business rules. Ensure one version of the truth across financial/drivers/sales reports across the organisation

LEARNING AND GROWTH

• Training
•  Keeping abreast of own development and ensure exposure is gained based on development areas
•  Provide training and development to staff

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Primary Purpose:

• Managing, configuring, maintaining and designing the business-critical IT environment, systems, integration and service components.

Key role in ensuring the continued success of this company's innovative banking software; supporting in-house applications, as well as managing the software release processes.

Minimum Requirements
Qualifications:

• Tertiary Degree / Diploma (BSc Computer Science, B.IT or Informatics related degree would be an advantage)

Experience:

• 7 - 10 years’ experience in IT environment with 5+ years’ experience as Systems Implementation and/or Support Engineer or DevOps Engineer

Duties and Responsibilities:

• Build, Configure and Manage the System Environments
• DevOps and TFS Deployment and Configuration
• Rollout of all Systems in the Bank via Change Control Process
• New Installation and Updating of all Systems in the Bank
• Support and Troubleshooting of all Systems in the Bank
• After Hours Availability for Rollouts
• Rollout Documentation Management
• Version Control Management via SharePoint
• SFTP Design and Administration
• Build & Configure Processes
• Work with executive team members, decision makers, and stakeholders to define business requirements and systems goals and to identify and resolve business systems issues
• Track and resolve implementation issues
• Create solution documentation and provide knowledge transfer/ training
• Provide support, including potentially participating in an on-call rotation for implemented solutions
• Liaising closely with both development and operational teams
• Building frameworks for software and application deployment
• Develop and maintain scalable architecture solutions using Azure
• Ensuring compatibility across different platforms
• Staying on top of industry best practices and trends.
• Configuration Management

Competencies:

• Windows Server IIS, API’s, Web services, website, deployment, configuration and maintenance a required skill
• Experience in Microsoft Windows Server environment
• Working knowledge of operating systems at advanced administration level: Microsoft Windows Server
• Working knowledge of networking and infrastructure
• Good working knowledge of MS SQL and SQL scripting
• Knowledge of the following systems with regards to development/implementation and support would be an advantage :
• DevOps and Team Foundation
• Azure
• Strong experience of providing server application/system support (not desktop) within a Microsoft windows environment
• Effective verbal and written communication skills
• Proactive/ takes initiative
• Capable of working self-sufficiently as well as part of a team
• Business requirement, system analysis and problem-solving ability
• Integration and automation techniques
• Experience of banking/finance products would be beneficial
• Driver’s licence and own transport essential
• Internal Processes
• Basic maintenance of the Bank environments, systems and applications
• Ensuring that all procedures are always adhered to and to ensure rollouts and installs are accurately and correctly processed
• Ensures that environments are running at 100% efficiency
• Enhancements on current processes
• Providing ideas to optimize and tweak installations and maintenance

CUSTOMER CENTRICITY

• Interact with Business and helping them with upholding their systems, inductions and other connections
• Build solid relationships with internal and external customers by being a continuous problem solver for their tech needs
• Collaborate effectively with coworkers and customer team members to define product implementation requirements based on business objectives

LEARNING AND DEVELOPMENT

• Contribution to Teamwork in Department
• Contribution to making the department a great place to work
• Contribution to teamwork (level of teamwork, accountability, delivery, quality, and speed of information shared)
• Effort to forge and maintain quality inter-personal relationships
• Take accountability for the achievement of operational objectives within own area of control
• Support and drive the Business and IT core and strategy values

Personal and Intellectual Capital Development

• Take ownership for driving own career development
• Preparation and signing off training/ skills development plan
• Achievement of objectives/ milestones set out in the development plan
• Development of knowledge base and intellectual property

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Primary Purpose

The successful incumbent will be responsible for the management of the Card Issuing portfoli t ensure sustainability and competitiveness through developing features and solutions; ownership of the income statement t drive revenue and reduce costs; conducting market research; generating product requirements; sales and marketing initiatives; determining specifications production timetables; pricing; time-integrated plans for product introduction; developing strategies for the product in line with the Bank’s strategic objectives; whilst ensuring that the appropriate governance is applied.

Minimum Requirements

• Bachelor’s Degree in Commerce or equivalent.
• Post Graduate qualification in Commerce would be ideal.
• 7 years’ work experience, of which 4 years was in product development and/or management and 2-3 years general banking experience
• Duties and Responsibilities include but not limited to:

FINANCIAL MANAGEMENT

•  Manage the income statement and drive economic profit by ensuring that products are profitable and meets customer needs.
•  Determines product pricing by utilizing market research data; reviewing production and sales costs; anticipating volume; costing special and customized orders.
•  Understand business requirements and put together plans in terms of growing the business.
• (short-term and long-term)
•  Executing, tracking, and leveraging revenue and cost items.
•  Ensure financial objectives for are met by overseeing forecasting requirements; preparing a- consolidated annual budget; analysing overall variances; and direct corrective actions within the team.
•  Analyse reasons for variances and which levers t pull t ensure that budget is achieved. Advise the product managers what changes t implement.
•  Provide input int the budget process and the sales targets.
•  Working with sales staff t develop product sales strategies.
•  Working with marketing staff t deliver integrated marketing plans.
•  Monitor activities and costs related t utilisation of resources required t meet operational requirements.
•  Continuously review performance of the area against scorecards, targets, and processes t address any gaps.

 Measures:

•  Increased portfoli size
•  Achievement of financial targets
•  Increase Market Share

CUSTOMER CENTRICITY

•  Review customer requirements and address product-related queries and complaints
•  Engage with external parties, e.g. PASA, Visa and MasterCard and vendors, e.g. Emid, DT and APW t maximize their performance and build constructive relationships
•  Provide support t front-line sales with product knowledge, customer queries and pricing.
•  Resolving customer queries across the product suites
•  Develop and maintain relationships with internal stakeholders t ensure success of projects and t deliver the required products and services.
•  Assist and support technical teams with queries relating t any ongoing analysis, development, and operations.
•  Respond in a timely manner t all requests and enquiries for product information or changes.

OPERTIONAL EXCELLENCE

•  Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements, appraising new product ideas and/or product or packaging changes.
•  Ensuring competitive analysis on similar products which other competitors offer.
•  Translate product strategy int detailed requirements and prototypes.
•  Scope and prioritize activities based on business and customer impact.
•  Implementation of a new product/idea in accordance with the analysis.
•  Downtime management: proactive management of Card Products, setting up critsit meetings with vendors and key operations staff, ensuring proper communication with internal stakeholders and external stakeholders and customers.
•  Develop contingency plans t be deployed in events of failures.

DATA MANAGEMENT

• Work closely with Data Team t ensure data and reporting are developed adequately to:
•  Provide Customer Insights
•  Product Insights
•  Optimise products and identify opportunities through data led findings

STAKEHOLDER MANAGEMENT

•  Review customer requirements and address product-related queries and complaints, including assisting with special rate requests.
•  Engage with external parties, e.g., PASA, Visa and MasterCard and vendors, e.g. Emid, DT and APW t maximize their performance and build constructive relationships
•  Provide support t front-line sales with product knowledge, customer queries and pricing / rate changes.
•  Resolving customer queries across the product suites
•  Develop and maintain relationships with internal stakeholders t ensure success of projects and t deliver the required products and services.
•  Assist and support technical teams with queries relating t any ongoing analysis, development, and operations.
•  Respond in a timely manner t all requests and enquiries for product information or changes.

PODUCT DEVELOPMENT

•  Develop and test new products and/or implement product enhancements based on an approved Business Case provided by Product Manager (after Project Steerc approval)
•  Ensure products are developed for individual and/or business clients as per the following methodology and/or deliverables:
•  Product Plan and Strategy – includes all the ‘P’s, e.g., Product features, benefits; pricing; distribution- and service channels; processes & procedures; SWOT
•  Evaluate the company products and compare them against industry trends.
•  Assisting with input int established processes, e.g. New Product Approval; Project Management; Business Analyst engagement; Business Requirement specifications; Test plans; Change Management
•  Documentation and reference material for customers and staff, e.g. User Guides, Forms and Manuals
• Briefing and driving the relevant departments, e.g. Marketing, Sales Campaigns, Training and Call Centre t ensure that all functions achieve the required objectives

LEARNING AND GROWTH

•  Take ownership for driving own career development.
•  Prepare and obtain sign off on your Personal Development Plan
•  Achieve the objectives/milestones set out in the development plan.
•  Review performance on a regular basis (monthly, quarterly, and annually)

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Primary Purpose:

The Solutions Architect will provide leadership and alignment of the solutions architecture and technology design for Bidvest Bank. This includes development of architectural principles aligned to business strategy. The Solutions Architect will engage with engineering leaders, product managers and business leaders ensure alignment on solutions ensuring technical direction and will provide thought leadership across the company.

The Solutions Architect will proactively share knowledge of architecture and design and create opportunities to build competitive advantage and improve efficiency and effectiveness of business.

Solutions Architects must be prepared to collaborate with leaders, managers, and employees across every business unit.
To successfully align IT solutions with business objectives, solutions architect must have strong leadership and communication skills, as well as both technical and business knowledge. As a solutions architect, you will need to understand the business side of the organisation to understand which IT solutions will fit the company’s goals. Your leadership skills will be important for steering the overall process of identifying key business objectives and determining the requirements for each solution

Minimum Requirements
Qualifications

•  Bachelor’s Degree, Postgraduate, Business Administration equivalent

Experience

•  10 to 15 years of IT and business/industry work experience
•  5 -8 years management experience
•  5 years developing and executing strategic plans and/or project portfolios

Ideal

•  Enterprise Architecture
•  Solutions Architecture
•  Solutions Design
•  IT Architecture

Knowledge, Skills and Abilities Required

•  Strategic thinking and planning
•  Operational execution excellence
•  Ability to drive change that enables efficiencies and drives growth
•  Excellent interpersonal skills to influence, persuade and motivate others
•  Systems thinking
•  Team and collaboration orientation
•  Management and Leadership skills
•  Problem solving
•  Performance driven
•  Learning orientation
•  Effective written/verbal communication skills

Duties and Responsibilities
FINANCE

•  Control and manage costs in line with the Business and bank budget expectations

CUSTOMER EXCELLENCE

•  Responsible for the solutions architecture for the Bidvest Bank.
•  Develop and maintain productive and collaborative relationships with key stakeholders, to support achievement of Business outcomes.
•  Proactively serve as a “trusted advisor,” and function as the primary IT point of contact to Bank stakeholders.
•  Build and drive successful relationships across the business promoting a best for business approach to solutions, architecture, and design principles.
•  Operate as the key business contact representing IT in promoting IT services and capabilities
•  Function as the key liaison across all functional areas, including business units, the information technology department, and outside vendors
•  Advising on technological solutions available to address business problems, providing timely advice on the feasibility

OPERATIONAL EXCELLENCE
Strategy, design, and solutions

•  Provide strategic thought leadership with regards to the role IT plays in executing the business strategy.
•  Lead the translation of strategy into the development of solution architecture deliverables to ensure alignment with Bank strategies and architecture frameworks.
•  Work with application, integration, and supplier architects to design solutions that support the business and assist with the alignment of supporting technology roadmaps.
•  Oversee the solution architecture and design of solutions and help to maximise the positive impact on the Business.
•  Actively contribute to IT strategy implementations and ongoing refinement activities in line with Bank goals.
•  Strive to understand market challenges, including customer priorities and competitive issues
•  Provide support in delivering solutions architecture that meet the needs of the business
•  Collaborate with program/project teams to reconcile solutions to Bank architecture.

Innovation

•  Provide thought leadership on the future of technology as it relates to the Bank, initiative-taking in getting to grips with leading edge technologies and understanding their potential.
•  Ensure the business is aware of emerging trends, practice, and technologies in the marketplace and how they may contribute to business outcomes and strategies.
•  Actively identify and champion innovation initiatives supporting the Bank strategy.
•  Continuously seek improved ways to work and efficiencies within team

People Management

•  Promote and foster collaborative team and stakeholder relationships based on growth and resilience, integrity, accountability, and inclusion, and adheres to the Bank value of ‘Leadership’
•  Monitoring and managing deliverables, output, and performance of subordinates
•  Develops talent by facilitating cross training, developing, coaching, mentoring & growing individuals & teams in the Business Units.
•  Encourages career advancement endeavours to staff.
•  Following up on disciplinary procedures and any other matters relating to subordinates’ behaviour and activities.
•  Ensures that effective training & development practices exist in the BU & that continuous learning is fostered.
•  Accountable for providing an environment in which employees can apply what they have learned
•  Support & reinforce the application of newly acquired skills. Rewards the application of newly acquired skills & knowledge. Fosters a climate of continuous learning
•  Ensure training is a part of employees' daily routine & encourages them to tap into the knowledge of their colleagues & to set performance improvement goals.
•  Manage day to day staffing requirements, issues, and performance.

LEARNING AND GROWTH

•  Take ownership for driving own career development
•  Achievement of objectives/milestones set out in the development plan
•  PDP plans and performance discussions with staff
•  Recommend and participate in the design and implementation of standards, tools, and methodologies.
•  Share best practice, lessons learned and constantly update the architecture requirements based on changing technologies, practice, and knowledge.