Available Roles at eThekwini Municipality

Job Purpose    

• To perform activities/ tasks associated with the personal safety and protection of staff and officials of the EThekwini Municipality, citizens of the community, property and equipment, by reactionary enforcement and attending to processes aimed at ensuring compliance with laws, by-laws

regulations and policies in order to ensure any action or situation threatening the safety of officials, citizens, property and equipment is identified and promptly attended to.

Key Responsibility Areas    

• Protecting Municipal officials, employees and securing Municipal buildings, installation, property, (movable and immovable) as well as equipment and plant providing an escorting service to volatile and eliminating any identified threats.
• Ensuring the safety and safekeeping of all unit firearms, ammunition, batons, handcuffs, ect. Whist on duty and carry such items; as well as completion of the required registrars when reporting for duty and ending the shift
• Responsible to all criminal activities in progress/ completed, i.e. hijacking, robberies,burglaries, etc
• Providing tactical support to SAPS and Metropolitan police for executing high risk warrants, transporting of suspects to detention facilities, providing support to disaster management and internal and external protection and security services
• Identifying the various locations where these threats/ possible threats may emanate from.
• Respond to all complaints, prioritizing issues in terms of risk and importance.
• Exercise the power of a Peace Officer in terms of section 41 and 42 of the Criminal Procedure Act 51 of 1977 (As amended)
• Attending court as and when necessary to give evidence and assist with legal requirements in order to prosecute violators
• Under supervision, provide a rapid response service in the event of threats/ possible threats or violent situations in order to safeguard the lives of employees, citizens, property, residences or equipment
• Follow instructions of the superior and undertakes activities/ tasks associated with the functionality when there is illegal land invasion or the threats of land invasion
• Provides a static guarding service at the City Hall and its vicinity, under the control of a Section leader/ supervisor
• Provide an inspection and security function at protected sites, while being supervised
• Undertakes tasks/ activities associated with the functionality, under the direction of the superior
• Completes specific reports, daily report and statutory documentation
• Attending to the application of specific maintenance sequences with respect to equipment and vehicles.

Enduring that all official vehicles are at all times clean, roadworthy and safe for the use of officials and other dignitaries

Essential Requirements    

• Matric/Grade 12.
• Valid First Aid Certificate or be able to obtain within 12 months from date of appointment.
• Peace Officer’s qualification to be acquired within one (1) year.
• Valid motor vehicle drivers license (Code B).
• Firearm Competence Certificate.
• PSIRA Grade B.
• SASSETA Accredited Security Certificate, e.g. Asset Protection or Loss Prevention.
• 2 Years relevant experience.

Preferred Requirements    

• Relevant 3 year tertiary qualification, i.e. Diploma or Degree.
• 3 Years relevant experience.

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Job Purpose    

• Performs tasks/ activities associated with the provision of mobile ticket sales service.

Key Responsibility Areas    

• Attending to the procedural requirements and clarifies work arrangements.
• Receiving payment for services rendered from the Public.
• Reconciles cash received against receipts issued to customers and attends to procedural
• requirements.
• Updates information on schedules and prepares information for processing purposes.
• Maintains safety within the mobile kiosks.

Essential Requirements    

• Matric/Grade 12.
• Valid drivers license (Code 10 and Public Drivers Permit) (PDP).
• 12 Months relevant experience.
• Computer Literacy

Preferred Requirements    

• Matric/Grade 12 plus relevant certificate accredited by SAQA.
• 18 Months relevant experience.

Special Conditions:

• Shift Work.

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Job Purpose    

• Performs task/activities associated with the provision of a secretarial service to the Office of the Speaker and undertakes a receptionist/telephonist function.

Key Responsibility Areas    

• Arranging and scheduling meetings with internal/external departments, professionals etc.
•  Recording details of discussion/actions at meetings and preparing draft minutes for perusal and confirmation prior to circulation.
•  Attending to the filing of confidential/general documentation and correspondences.
•  Receives all incoming mail and faxes, registering them, sorting them and directing them to appropriate departments.
•  Receives all visitors, public or any persons externally to the office and directing them appropriately.
•  Responding to all general enquiries related to the Office and directing them to appropriate staff.
•  Responsible for performing a receptionist/telephonist function.

Competencies:

•  Attention to Detail- The Ability to scrutinise own work and that of others to ensure accuracy and compliance with the relevant municipal standards.
•  Ethics and Professionalism- The ability to identify and deal with ethical issues and conflicts of interest.
•  Organisational Awareness- The ability to understand the Municipality’s objectives, and the impact of decisions on the community and the functioning of the department.
•  Planning and Organising- The ability to plan activities within specific timeframes and then to execute these activities according to the plan.
•  Business Processes- Ability to engage with systems or component processes and make continuous improvements.
•  Use of Technology- The ability to utilise technology in the workplace to optimise functioning of the Municipality.
•  Interpersonal Relationships- The ability to establish and maintain productive relationships with people within and outside of the Municipality.
•  Communication- The capacity to listen attentively, grasp issues, present information in a clear manner and respond appropriately to verbal and written communication of others.
•  Client Orientation and Customer Focus- Understands the service needs of a client/customer (internal or external) and actively focuses on anticipating, meeting, and exceeding the needs in a timely and appropriate manner.
•  Action Orientation- The display of high work ethic in setting and achieving challenging goals, meeting deadlines, and keeping promises. It manifests itself in one’s ability to stay focused on task, to be energetic, persistent, and reliable.
•  Resilience- The ability to respond constructively to pressure/stress situations and the ability to persist with goals despite obstacles and setbacks.
•  Change Readiness- The ability to innovate and challenge the status quo and the ability to cope with change driven by others.

Essential Requirements    

•  Matric/Grade 12.
•  12 Months relevant experience.
•  Computer Literacy.

Preferred Requirements    

• 18 Months relevant experience.