Job Vacancies at TFG (The Foschini Group)

As the MARKHAM Brand Lead, your key responsibilities will be:

• Build a Brand development and growth strategy for the Leading Men’s Fashion Brand.
• Ensure execution across the brand is aligned to the broader marketing strategy of Markham.
• Be Customer obsessed – Collaborate with Insights and data analytics to identify trends, issues, opportunities for growth and development of the Markham brand and unexplored markets.
• Build strong customer targeted strategies – retention, rewards, new markets.
• Build-out detailed seasonal, campaign, brand pillars, messaging and ideation plans.
• Have a key understanding of digital marketing and the experience in social media as a communication channel.
• Collaborate with all internal partners and external partners where needed to create, lead and brief promotion/media content across all channels.
• Work closely and collaborate with product and design & trend forecasting teams to constantly evolve the Markham brand.
• Own the collaboration strategy. Build a pipeline of brands and individuals that will build brand value for Markham.
• A huge passion and drive to make a difference in SA with the ownership of the Markham CSI and Sustainability.
• Evolution of the production and aesthetic for all seasonal brand campaigns with internal and external partners.
• Budget management for content creation and production, Social media community management, purchasing of paid media, influencer and marketing strategies.
• Reporting of all above KPI’s and campaign success on a monthly basis to management teams.

To apply you need to be/ have:

• A relevant tertiary qualification
• Minimum 3-4 years working experience at a Brand management level, incl. people / team management.
• Minimum 6 years relevant retail / brand experience is essential.
• Proven track record and ability to market a brand by demonstrating innovative and creative thinking within this area.
• Ability to persuade and influence both internal and external stakeholders.
• Ability to work well under pressure and deliver to aggressive deadlines, incl. problem solving.
• Experience in campaign shoots, fashion production and creative directing desirable.
• Strong written and verbal communication at all levels of organisation.
• Proven leadership and people management ability.

Competencies and behaviours for success:

• Good verbal communication skills
• Good organisational skills
• Commercial awareness
• Creativity
• Great written communication skills
• Good numerical & analytical skills
• A passion for retail & the fashion environment
• The ability to multi-task in a fast-paced environment
• A calm attitude under pressure
• The ability to work independently
• The ability to take own initiative
• A high level of attention

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Key Performance Areas:

• Deliver outputs guided by Benefit strategies, policies and processes provided by the SPA Benefits specialists, these would include changes to policy; legislation and new initiatives/projects.

Delivery of benefits and change management activities:

• Guided by the annual rhythm plan execute meet deadlines within SLA, including business and stakeholder readiness
• Ensure that all benefit change project are planned and effectively implemented
• Assist the SPA with the roll out of the benefits plan including communication plan, required consultation and post implementation support
• Work with System and Reporting team to ensure all benefit data is tracked and available for reporting requirements as well as compiling the relevant reports and providing feedback
• On-going reporting, database management and matrices

Liaison and case management with TFG’s 3rd Parties [i.e. Disability, COID, Medical Aid etc.]:

• Ensure readiness of the HR Services support teams in order to meet lead times, delivery and ensure timeous and quality completion
• Execute operational activities for / through relevant third parties
• Partner where relevant in order to ensure delivery of necessary outputs as per the SLA, agree delivery and ensure timeous and quality completion
• Ensure effective disability case management, analysis and reporting
• Escalate delivery or operational concerns with the relevant relationship holder
• Attend operational meetings with third parties
• Partner to deliver end-to-end digital / e-solutions
• Partner with external suppliers on new or enhanced processes to establish agreed lead times and timeous and quality delivery

Identify and manage potential risks:

• Ensure Benefits process and practices meets compliance requirements
• Identify and provide recommendations to address non compliance Ensure all significant legislative risks / compliance issues are escalated to Benefits Manager and or SPA Benefit / relevant Specialists

Continuous Improvement:

• Identify opportunities for improvement in Benefits processes and communicate these to Benefits Manager for consideration
• Execute User Acceptance Testing activities aligned with Systems & Reporting team testing periods

Problem Management / Escalation Management:

• Communicate all significant risks to delivery to the Benefits Manager
• Escalate any deviation to policy and provide recommendation to Benefits Manager or relevant SPA Benefits for decision

General: Benefits and People Shared Services Support:

• Assist other teams members, and / or in broader People Shared Services: Operations according to resource needs (valley periods, emergencies, projects)
• On request, act as 2-I-C to Benefits Manager (e.g. during absence; taking the lead on a project; etc)
• Make recommendations and proposals to improve shared service effectiveness and efficiency

Job Requirements:

• HR/Psychology Degree or equivalent
• 3 to 5 years functional Benefits experience.
• Disability and COID and Medical Aid Experience [including 3rd party management]
• Africa Benefit management experience [advantageous]
• Wellness experience [advantageous]

Skills and attributes

• Strong knowledge of Benefits
• Strong knowledge of change management
• Project management knowledge and exposure
• Experience of influencing at various leadership levels
• Customer service / user experience passion
• Excellent interpersonal and communication skills
• A ‘can do’ attitude with high service delivery
• Continuous improvement performance mindset
• Understanding of related policies and legislation
• Resilient in the face of obstacles
• Ability to work in fast paced and pressurized environments
• Benefits structure and legislation knowledge [RSA and ROA]
• Analytical and numerical ability
• Critical thinking skills
• Strong judgement and the ability to work independently
• MS Office package proficiency [e.g. MS Excel, MS Word]
• Understanding of the TFG business context [advantageous]

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As the HR Consultant, your responsibilities will be to:

• Deliver efficient first-time call resolution while providing an all-round superior service and excellent employee experience
• Responsible for talent acquisition including sourcing, screening, assessment coordination and placement of candidates
• Provide employee relations advice and support
• Provide support and advice related to, among others:
• Talent Acquisition
• Employee Relations
• Training and Development
• Performance and Transformation
• OD and Reward
• Maintain and ensure adherence to agreed policies and procedures
• Assist and advise line managers and employees on the effective utilisation of relevant self-service options
• Maintain employee data and reporting
• Adhere to service level agreements and quality standards

To apply you need to have:

• HR or related degree (essential)
• 2 – 3 years’ experience in HR
• Cross function HR knowledge (Non- negotiable)
• Excellent communication and interpersonal skills
• Excellent verbal reasoning
• Written communication skills
• A working knowledge of HR systems and MS Office
• High attention to detail, accuracy and a methodical approach
• Strong problem-solving abilities
• A strong customer centric approach with a high service delivery mind set
• A professional approach with a solution focussed orientation
• The ability to work independently and team orientated
• The ability to work in a pressurised, high volume environment
• Adaptability in a constant changing environment
• Experience in a shared services environment will be advantageous

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About the job

• The HR Services Consultant is responsible for offering front-line HR consultation and advice across all HR disciplines within HR Shared Services.
• This includes ensuring the provision of an excellent experience for employees across all TFG divisions/brands. This role will interface with Line Managers, employees as well as external stakeholders.

As the HR Consultant, your responsibilities will be to:

• Deliver efficient first-time call resolution while providing an all-round superior service and excellent employee experience
• Responsible for talent acquisition including sourcing, screening, assessment coordination and placement of candidates
• Provide employee relations advice and support
• Provide support and advice related to, among others:
• Talent Acquisition
• Employee Relations
• Training and Development
• Performance and Transformation
• OD and Reward
• Maintain and ensure adherence to agreed policies and procedures
• Assist and advise line managers and employees on the effective utilisation of relevant self-service options
• Maintain employee data and reporting
• Adhere to service level agreements and quality standards

To apply you need to have:

• HR or related degree (essential)
• 2 – 3 years’ experience in HR
• Cross function HR knowledge (Non- negotiable)
• Excellent communication and interpersonal skills
• Excellent verbal reasoning
• Written communication skills
• A working knowledge of HR systems and MS Office
• High attention to detail, accuracy and a methodical approach
• Strong problem-solving abilities
• A strong customer centric approach with a high service delivery mind set
• A professional approach with a solution focussed orientation
• The ability to work independently and team orientated
• The ability to work in a pressurised, high volume environment
• Adaptability in a constant changing environment
• Experience in a shared services environment will be advantageous

go to method of application »

About the job

• As part of the People Shared Services that will provide excellent service and employee experience for our employees, the Talent Development Consultant’s primary responsibility is talent development operational implementation within skills development, learning design and delivery). The incumbent will ensure professional consultation with the business (relevant line managers and employees) focused on delivering best customer service in a continuously improving efficient and effective way that achieves Service Level Agreement standards.

As the Talent Development Consultant, your responsibilities will be:

• The delivery of talent development activities for skills development, learning design and delivery, byBuild relationships (internal; third parties) to ensure the execution of operational activities
• Ensuring the end-to-end instructional design of all training requirements (management skills; competencies; technical; product; systems; projects; etc)
• Ensuring the end-to-end management of all SETA funded programmes; BBBEE scorecard improvements; programme completion and absorption; and detailed tracking of all SETA activities to best meet reporting requirements
• Ensuring the end-to-end delivery of TFG funded learning and development interventions - internally or externally
• Identify and manage potential risk related to all talent development activities
• Continuous focus on identifying opportunities for improvement in talent development processes
• Continuous focus on identifying risk to delivery and timeous escalation of any deviation to policy and company practise
• Assist broader People Shared Services according to resource needs (valley periods, emergencies, projects

To apply you need to have:

• HR Degree or relevant Qualification (essential)
• More than 5 years functional experience in Talent Development across the board (essential)
• Working understanding of Skills Development, Learning Design and Delivery
• Registered as a Skills Development Facilitator
• Proven experience in managing SETA funded programmes end to end, from grant applications, managing accreditation to managing the Claims process
• Solid experience in Learning Design and Learning Delivery
• Effective project management, processes and timelines and the ability to work on multiple projects simultaneously
• Passionate about the user experience/customer service
• Planning and Organising Skills
• Excellent interpersonal and communication skills
• A ‘can do’ attitude with high service delivery
• Continuous improvement performance mindset
• Understanding of related policies and legislation and Retail context
• Understanding of Retail, Financial Services, etc. highly advantageous
• Resilient in the face of obstacles
• Ability to work in fast paced environments