Career Opportunities at Adidas Group

Purpose & Overall Relevance for the Organization:

The role is responsible for the optimization of Retail workforce, PEX, and Retail Store KPIs across Emerging Markets, ensuring efficient processes are in place to maximize business performance across Own Retail and supporting our franchise business partners with appropriate guidance and sharing best practices. Act as a support lead for the Senior Manager DTC Excellence EM, when required.

This role will also lead and support the implementation of Back-of-House (BOH) operational efficiencies across Emerging Markets and ensure all adidas Operations standards are implemented and enhanced when the opportunity arises.

Key Responsibilities: 

• Review and consult EM Retail Teams store payroll budgeting, employee scheduling, and forecasting tools/processes to improve operational efficiency and employee productivity.
• Lead the implementation of Workforce Optimization programs to drive efficiencies in staff scheduling and payroll management.
• Consult the business on store payroll expenses by reviewing the annual budget and working with business partners to maximize productivity across retail.
• Oversee the proper and consistent use of store scheduling tools to ensure the right person is in the right place at the right time.
• Champion the goals of operational programs and services and share suitable data and updates with the business leadership.
• Facilitate training and coaching for stakeholders/users and set goals for the team in line with business strategy.
• Establish consistent communication avenues for programs to support understanding and adoption business-wide.
• Identify and develop a set of performance measurements with the team based on strategic goals to measure the continued adoption of processes and programs.
• Lead vendor management and seek new opportunities for innovation to better the business.
• Communicate regularly with business leaders to identify challenges, successes, and future opportunities.  
• Define the foundations and lead the implementation of BOH efficiency/excellence programs in retail stores and support our franchise business when necessary.
• Oversee the implementation of operational processes and tools for stores including, but not limited to inventory management, stock accuracy, stock takes, Cycle counts, and other BOH operations (e.g., receiving deliveries, stockroom standards, store opening processes, replenishment, etc.)
• Align all relevant stakeholders on the standards of BOH.
• Lead the implementation of RFID, Bins, and future digital enhancement and ensure consistent executions across EM Retail stores. 
• Monitor business process performance to drive improvement and maximize profitability.
• Create best practices and address local challenges with cluster leads to enhance process improvements.

Key Relationships: 

• Back-office functions (including Store Development, Real Estate, Tech delivery Merchandising, SCM) 
• Finance 
• Retail Excellence and Operations teams
• Global Retail Operations
• VM & Marketing 
• HR.

Knowledge, Skills, and Abilities: 

• Retail operations and process improvement.
• Ability to work effectively within a team environment.
• Strong analytical skills and an innovative thinker.
• Good planning, communication, and presentation skills, with the ability to work and deliver in changing environments.
• Solid project management skills from initiation to implementation and measuring success. 
• Advanced user of MS Office suite of products.
• Fluent in English with additional languages an advantage.

Requisite Education and Experience / Minimum Qualifications: 

• Bachelor’s degree in business, Retail, Finance, or related field and a minimum of 4 years of directly relevant work experience. 
• +5 years' retail store operations experience required.
• Experience in leading and positively influencing a team.
• Retail Store management experience is preferred. 
• Franchise retail understanding preferred.
• Knowledge of MS Access is a strong plus. 

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Purpose & Overall Relevance for the Organization:

This role is responsible for the development and implementation of Digital Operations across Emerging Markets in Omni-channel Services, Point-of-Sale Systems, and Back-end Retail Operations. 

In this role, you will work closely with EM Cluster teams, Retail Stores, EM Hub, and global functions, including (but not limited to) IT, Tech Delivery Hubs, Retail Back-Office, Merchandising, and Supply Chain, to drive enablement and operationalization of digital operations and Omni tools, also analyzing current processes, identifying opportunities and drive improvements

Key Responsibilities: 

• Ownership and E2E management of roll-outs related to Omni-channel and Retail services, Point-of-Sale systems, Back-Office and Head-Office
• Launching, managing, and driving Omni-services across EM, including Ship from store, Endless Aisle, Click and Collect, Fast delivery, and Express delivery, among others.
• Be the subject matter expert for EM teams on all Digital Ops solutions, facilitating training, knowledge, and best practice sharing
• Facilitate and drive EM Pilots / Initiatives enhancing digital consumer experience to provide a truly consistent mono-brand consumer experience
• Monitoring and assessing the usage of implemented solutions, reviewing, creating, and reporting on the relevant KPIs/SLAs
• Support software and hardware testing, ensuring smooth delivery of tools and capabilities
• Uploading, downloading, and following order data through Omni and digital tools (OmniHub, OrderHub, POD system, etc.)

Key Relationships: 

• Cluster Retail Operations stakeholders
• EM/Global DTC organization
• EM Tech Hub, IT, Merchandising, Supply Chain
• Global DSS team & product owners

Knowledge, Skills, and Abilities: 

• Deep understanding of Omni processes (Ship from store, Endless Aisle, Click and Collect, etc.) and Digital tools (mPOS, payment integration, RFID services, etc.) 
• Experience in Retail/Omnichannel operational processes, in-depth understanding of usability and efficiency in digital and mobile, and knowledge of back-end system landscapes, involved in developing and implementing new IT solutions.
• Expertise in project management, problem-solving, data processing and analytical capabilities
• Ability to build and maintain effective working relationships with team members and cross-functional stakeholders, willing to set and aspire for the highest performance standards.
• Excellent interpersonal and communication skills, including presenting, influencing and negotiating among diverse and inclusive groups of varying sizes and organisational levels.
• Technologically aptitude with high proficiency in MS Office software applications, as well as familiarity with analytical platforms 
• Result-oriented attitude, high resilience and agility, attention to detail and strong work ethic
• 2+ years' worth of experience in a similar position

Requisite Education and Experience / Minimum Qualifications: 

• University degree in business, ideally with retail/tech focus or equivalent professional experience
• 2-3 years Retail operations experience
• Understanding of Retail operations

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Purpose and Relevance for the organization:

Emerging Markets is a market consisting of 5 clusters (MENA, SA, Turkey, India and Israel)

Your key task as Senior Manager Demand Planning TR4M FPS EM, is to define the operational Demand Planning process and setup for EM by cluster, in line FPS (future planning solution) implementation.

Initially, act as EM DP lead during the implementation of FPS in South Africa.

As EM SPOC, for the Demand Planning workstream, oversee the assessment phases, E2E process, gap analysis, change management, training and testing with people on the ground prior to go-live. In addition, along with global and the EM Demand planning head, agree the needs required to drive a viable demand planning solution in SA.

As the project moves on to the other clusters, your role will be critical to understand the implications and requirements for each, leveraging knowledge, benchmarking the status quo, conducting gap analysis vs future way of working. Considering the EM cluster set up and complexities, provide the proposal for the most effective and efficient demand planning organisation for each. With TRANS4M FPS, travel within EM would be expected during critical project stages.

Responsibilities:

(Future Planning Solution / TRANS4M project)

• FPS or Future Planning Solution is the demand and supply planning tool, linked to SAP S4HANA roll out, and which follows S4HANA implementation.
• Working with global and local resources, support the assessment, gap analysis, future operating model for Demand Planning in clusters and Emerging Markets.
• Leverage your expertise to propose the future operating model, understanding the E2E processes and requirements of the new tool.
• Training and testing of process and tool
• With global support, drive the change management and ensure all stakeholders are aware of new DP R&R.
• Align demand planning resource requirements. Help determine FTE needs for future state, based on gap analysis, roles and responsibilities.
• With the EM head of DP, implement the Demand Planning strategy for future operational planning in EM clusters.

Other:

Process ownership:

• Align on and communicate E2E process by cluster
• Train new team members or other functions on process
• Testing the tool and process with new users

KPIs:

• Demand Plan accuracy
• Inventory management
• Availability
• FPS go-live on-time

Key Contacts:

• CTC
• SCM Purchasing
• Order Fulfilment
• Sales
• Finance / IBP
• Global Demand Planning / IT
• Cluster Demand Planning

Knowledge, Skills and Abilities:

• Good analytical skills
• Excellent numerical skills
• Advanced SAP knowledge (APO, AFS)
• Advanced MS Excel skills
• Good knowledge of MS Office (PP, Word)
• Good communication skills
• Fluent in English
• Project Management skills

Educational Background/Minimum Requirements:

• Bachelor’s degree
• Minimum 7 years experience in demand planning
• 2-3 years of managing team

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Primary:

• To ensure world class media management is developed, communicated, implemented, measured, and improved upon. This role has a full funnel focus.

Secondary:

• To help plan, buy and measure the best media campaigns contribute positively to brand equity and sales for the Emerging markets.

Role & Responsibilities:

• Coordinate and deliver an integrated media process across Brand, and Performance, ensuring alignment to the global media strategy.
• Work collaboratively with brand activation teams and category Business Units, as well as internal stakeholders to ensure best in class media campaign deliverables.
• Work with our media agency & local marketing teams to understand the nuances of their countries, media landscape and consumer.
• Support the management of the regional media agency relationship; to ensure the best quality output is delivered across media strategy, planning, buying, adops, measurement and partnerships.
• Lead the end-to-end media planning/OTIF process and ensure a proactive feedback loop on campaign learnings is delivered to influence future guidelines and toolkits.
• Ensure guidelines are understood and adhered to when reviewing media plans.
• Identify and drive media partnership strategy in EM with regional media/tech vendors; drive synergies within market/cluster/country to benefit brand perception and long-term sales. Lead agency integration of global partnerships and manage regional negotiations with the global framework.
• Support the implementation of best practices across all channels in alignment with adidas Global media standards. Stay up to speed on latest media trends and share broadly.
• Support the media agenda internally and push for media innovation, continuously developing integrated media campaigns that keep the consumer at the centre.
• Collaborate with measurement, finance and procurement to evaluate the effect of media activity on the brand & business.
• Measurement: support various measurement workstream including Share of Search, Brand Funnel & MMM, ensuring we deliver useful insights and support the company’s growth strategy.
• Lead special projects that require media attention, ensuring that media guidelines are applied.

KPIs:

• Brand KPIs including but not limited to reach, ad attention, ad recall, brand lift, Unaided brand awareness & consideration – contributing towards the improvement of brand equity
• Marketing Working Budget allocation and forecasting.
• Training/partnering cluster resources

Key Relationships:

• Global Media Team
• Global Digital Brand Commerce Team
• EM Commercial /Channel Partners
• Emerging Markets Brand/Category BUs
• Emerging Markets Newsroom
• Emerging Markets Digital Activation
• Emerging Markets Media Agency network
• Cluster teams across eCom, Finance, Sales, Legal, Consumer Insights & Consumer Analytics

Knowledge, Skills and Abilities:

• Bachelor’s degree required, with 3+ years relevant media marketing experience. (Agency or client side)
• Experience in forecasting, planning & managing large budgets split across multiple channels, markets and campaigns
• A deep understanding of audience management, analytics, reporting and optimization
• Ability to lead TTL marketing activity across multiple channels, markets, and languages.
• Coaching and development of teams (clusters and agency)
• Ability to effectively develop and maintain relationships with and manage 3rd party partners.
• Understanding of attribution modelling is valuable.
• Strong communication skills written & oral and ability to quickly build strong relationships.
• High attention to detail; strong analytical skills and excellent organizational & planning abilities
• Proficient in written & spoken English.

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PURPOSE & IMPACT ON ORGANIZATION:

• Contribute to meeting or exceeding store sales and profit targets by:
• Ensuring efficient and effective global visual merchandising direction implementation in assigned stores.

KEY RESPONSIBILITIES:
Communication:

• Cascade information is given by the Market VM manager to SM and Store staff through Training and meetings.
• Participate in team meetings and team huddles to understand needs, delivery of stock, and Sales and retail KPI analysis in order to drive sales through VM
• Give feedback to the RBO on Stores’ needs after discussing with SM.

Merchandising Display

• Ensure the store complies with Global standards and guidelines to provide a pleasant shopping experience to all consumers
• Ensure all windows are presented to a high standard including mannequins dressing and positioning, lighting direction, cleanliness, steaming and price communication
• In charge of creating clear Shop –In-Shop to emphasize category presentation
• Ensure correct use and positioning of In-Store Communication Tools
• Dress in-store mannequins and place props correctly
• Apply and maintain Retail Standards
• Daily audit using adidas VM Compliance Checklist
• Monthly submission on VM Compliance Tool including taking and uploading pictures into the system
• Update the Space Management Tool floor plan and fixture allocation weekly based on product presentation movement. Weekly analysis of Space Management Results with SM and draft common action plan
• Night shift: campaign change
• (Lead in-store VM team by example, organize their work time and tasks)

In-store VM Training 
Train co-workers on:

• Global Visual Merchandising standards and guidelines, including folding techniques, different hanger types, size order and size curve, steaming and merchandise presentation standards as well as the use of size cubes and size stickers
• “getting to know your stores” and wall configuration - Train the Trainer
• Enhancing consumer journey

VM Reporting

• Keep up to date on competitor analysis as well as current and upcoming fashion trends across the store location area. Communicate information to Market VM Manager
• Identify and communicate store needs fixtures/ ISC to Market VM Manager
• Other duties as requested by SM/Market VM Manager

Equipment control

• Returns and correctly stores unused equipment including fixtures, mannequins, props & graphic frames
• Manage fixtures with care to avoid damages
• Is familiar with health and safety issues
• Customer service and operations tasks
• Execute the Brand Customer Service standards to meet or exceed customers’ expectations
• Be a Brand Ambassador, consistently exhibiting Brand Attitude and Values
• Use Seasonal Brand and product knowledge effectively during sales interactions
• Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
• Minimize loss in both, the stockroom and the sales floor
• Perform all store operations in a safe, effective, and efficient manner
• Collaborate productively and respectfully with team members
• complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance

KEY RELATIONSHIPS: 

• Consumers
• Peers / Supervisor

KNOWLEDGE, CAPABILITIES, AND EXPERIENCE:

• Interest in fashion & sports is desirable
• English-skills beneficial
• Organized and detailed oriented
• Is able to follow directives
• Good numeracy, literacy, verbal and written communication skills
• Work as a team
• Effective problem-solving abilities
• A good eye for style, coordination, and attention to detail

MINIMUM QUALIFICATIONS:

• High school education
• Fluent in the local language – verbal and written 
• ARP level
• 1 year of visual merchandising experience is preferred

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Purpose & Overall Relevance for the Organization:

• To contribute to maximizing the profitability of the Brand Flagship Store by supporting the Stockroom Operational needs and delivering a Flagship Stockroom Model for our Consumers:
• To maintain an effective and organized stockroom and logistical environment
• To execute store operations with a particular focus on product flow to and from the store, sales floor, and back of house

Key Responsibilities:

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership of them and effectively use all available store resources to meet or exceed them
• Use retail and commercial expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor
• Be a role model for stockroom operations and complete deliveries quickly and accurately while adhering to stock protection procedures
• Accurately record and manage all inter-store and warehouse inventory movement and do this in a timely manner
• Ensure adequate supplies to create an effective stockroom environment and continually maintain this (including all merchandise) within and around the vicinity
• Comply with store policies and procedures to maintain a safe shopping and working environment
• Identify improvement opportunities and communicate suggestions to store management to drive commercial success
• Guide and train selected members of the store team on basic stockroom processes and behaviors
• Collaborate productively and respectfully with team members
• Make yourself available to support other team members when needed
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance

Key Relationships

• Customers
• Inventory Control Team
• Peers and Supervisor

Knowledge, Skills, and Abilities

• Adapts communication style to service both internal and external consumers dependent on the situation
• Flexibly adapts the approach to accommodate the needs of multiple internal and external consumers at the same time
• Deals professionally with difficult situations
• Use retail and commercial expertise to drive overall store sales by prioritizing the consumer and brand at all times and ensuring the effective flow of merchandise to the sales floor

Requisite Education and Experience

• Minimum 6-12 month’s work experience in a sports/fashion customer- and commercial-focused retail environment with stockroom knowledge experience, with a retail industry understanding
• Intermediate numeracy and literacy and advanced verbal communication skills

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JOB PURPOSE

• Ensures that overall sales and profitability goals for the store are met by 
• providing training to all associates;
• assisting the Store Manager in the development of staff in compliance with adidas Retail growth objectives;
• overseeing the daily operation of the store and assuring compliance with adidas Retail policy and procedure.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Supports the Store Manager by implementing and maintaining a staff structure that minimizes payroll expense and increases productivity,
• Assists the Store Manager by evaluating employees’ performance on a day-to-day basis
• Perform or assist in the completion of all documentation associated with applicants, new hires, and payroll.
• Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to adidas Retail goals.
• Maintains personnel files to Company standards.
• Assure adherence to all Company systems and procedures.
• Maintain confidentiality of adidas Retail operating information.
• Assure compliance with legal statutes and safety guidelines in the overall management of the store and associates.
• Obtains the necessary skills, experience, and training from daily interaction with store management and outside training to develop necessary skills to assure promotability to the next level.
• Assure adherence to adidas Retail visual presentation guidelines.
• Implements the security procedures set forth by adidas Head Office including, but not limited to shrinkage control, and safety inspections.
• As needed, assists in the development of merchandising, advertising, and promotional programs to help meet the sales and marketing goals of the store.
• Resolves customer complaints.
• Assists in maintaining inventory levels by communicating with the Store Manager about overages and shortages of products.
• Assists the Store Manager to implement and maintain management systems for planning, organization, and controlling and auditing store operations.
• Other duties may be assigned

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• High school and 2 years retail experience and/or training; or equivalent combination of education and experience.

SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization. Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

OTHER SKILLS AND ABILITIES

• Ability to use MS Word, Excel, Outlook, and point-of-sale systems.
• Ability to communicate effectively in English, both written and oral.
• Ability to exercise good judgment and decision-making skills.
• Excellent verbal and written communication skills.
• Ability to effectively present to moderate-size groups.
• Ability to attend work in a regular and predictable manner.
• Knowledge of how to supervise others.

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JOB PURPOSE

• Ensures that overall sales and profitability goals for the store are met by 1) providing training to all associates; 2) assisting the Store Manager in the development of staff in compliance with adidas Retail growth objectives; 3) overseeing the daily operation of the store and assuring compliance with adidas Retail policy and procedure.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Supports the Store Manager by implementing and maintaining a staff structure that minimizes payroll expense and increases productivity,
• Assists the Store Manager by evaluating employees’ performance on a day-to-day basis
• Perform or assist in the completion of all documentation associated with applicants, new hires, and payroll.
• Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to adidas Retail goals.
• Maintains personnel files to Company standards.
• Assure adherence to all Company systems and procedures.
• Maintain confidentiality of adidas Retail operating information.
• Assure compliance with legal statutes and safety guidelines in the overall management of the store and associates.
• Obtains the necessary skills, experience, and training from daily interaction with store management and outside training to develop necessary skills to assure promotability to the next level.
• Assure adherence to adidas Retail visual presentation guidelines.
• Implements the security procedures set forth by adidas Head Office including, but not limited to shrinkage control, and safety inspections.
• As needed, assists in the development of merchandising, advertising, and promotional programs to help meet the sales and marketing goals of the store.
• Resolves customer complaints.
• Assists in maintaining inventory levels by communicating with the Store Manager about overages and shortages of products.
• Assists the Store Manager to implement and maintain management systems for planning, organization, and controlling and auditing store operations.
• Other duties may be assigned

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• High school and 2 years retail experience and/or training; or equivalent combination of education and experience.

SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization. Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

OTHER SKILLS AND ABILITIES

• Ability to use MS Word, Excel, Outlook, and point-of-sale systems.
• Ability to communicate effectively in English, both written and oral.
• Ability to exercise good judgment and decision-making skills.
• Excellent verbal and written communication skills.
• Ability to effectively present to moderate-size groups.
• Ability to attend work in a regular and predictable manner.
• Knowledge of how to supervise others.

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Purpose & Overall Relevance for the Organization:

• The Digital Wholesale Solutions team develops and implements best-in-class and future-oriented tools, processes, policies and guidance to enable the Clusters to achieve operational excellence and commercial success. The holder of this position is responsible for the consistent execution of the Wholesale Strategy through the delivery of digital tools/programs, key initiatives and cross-functional projects with an impact on top- and bottom-line results and higher engagement of wholesale customers.

Key Responsibilities:

• Lead and manage the roll-outs of the Digital Wholesale solutions (such as CLICK, EDI, Sales Rep tool, Showroom tool, activation and service tools) in the market with the Global roll-out team
• Support the Clusters in achieving profitable market share and company goals through change management (best practice sharing, process standardization and complexity reduction)
• Promote Digital tools within the Market sales community and collects requirements. Manage and prioritize country/market requests in collaboration with Global DSS and Global Sales teams
• Ensure a constant communication flow on the status of the projects and initiatives to main stakeholders, the Market Sales Leadership team and other sales and/or project-related functions.
• Manage education and training of the local Digital Wholesale solutions/ CLICK managers, develop training schedules and initiate local training of customer service, sales and customers
• Monitor the performance of strategic initiatives within the scope of responsibility. Identify deviations from targets and drive necessary changes
• Represent the market as a SPOC for Global Functions and establish transparent communication with the Clusters or countries in regard to enhancements, issues and projects
• Collect, review and prioritize market demand for Digital Wholesale solutions in order to drive continuous improvements and add value to our customers and users. Identify capabilities to be implemented through collaboration with Global Sales, Global Digital Sales Solution and Global IT teams to drive digital transformation in Wholesale
• Support User acceptance tests for new features and improvements and take final decisions for changes and enhancements of the tools working with Market leads, sales directors, sales coordination and IT
• Contribute to shaping the overarching Digital Strategy in Wholesale together with Global Digital Sales Solutions and Global Sales Teams, evolving and planning the core levers to achieve brand and sales objectives
• Ensure season readiness of the sell-in tools in the market in close collaboration with the marketing, IT and Sales functions (content, master data, sales calendar, assortments, packages)
• Develop an annual digital activation and adoption plan and coordinate the process with local and global functions (Sales, Marketing and Cluster managers) to increase customer engagement and impact top-line

Key Relationships:

• Market Sales, Market Marketing, Market CTC, Market IT, Global Digital Sales Solutions, Global Sales Development, Global IT, Cluster Sales Coordination, Cluster Click teams, Cluster Project Leads, Cluster Customer Service

Knowledge, Skills and Abilities:

• Advanced communication and negotiation skills
• Creative, open-minded individual
• Flexible team player able to work in both a group and individual atmosphere
• Advanced analytical, planning and organizational abilities
• Broad and deep functional skills (e.g. Customer Service, Sales Operations, Finance, IT, Sales)
• Extensive knowledge of the adidas Group business along with significant industry experience
• Fluency in English is essential, additional languages are an advantage
• Project Management Experience
• SAP AFS and Salesforce products knowledge is advantage

Requisite Education and Experience / Minimum Qualifications:

• 5- 6 years within a commercially driven organisation,
• preferably with 3-4 years of sales experience (KAM or Field) within adidas or comparable (Sales Coordination/Sales Development)
• Cross-functional experience ideally with Customer Service/ Operations/ IT/ Sales/ Finance