Career Opportunities at Chipper Cash

The Team

You will join the Revenue team and play a key role in developing and executing our Commercial and Revenue strategies. You will be working very closely with our expansion team, local countries, product, marketing and pricing teams in ensuring the successful development of our Revenue Strategy and the launch and establishment of new products and geographies.

What You Will Be Doing

Reporting to the Director of Revenue Strategy, you will:

• Define, measure, & deliver KPI-driven Revenue strategies
• Develop a solid understanding of regional and local trends and translate those into strategic opportunities to drive our ambitious growth objectives
• Develop alignment and collaboration with leadership & other key stakeholders on how to prioritize countries and product launches
• Translate market feedback into product requirements, and collect market intelligence to help guide the overall direction of our commercial and revenue strategy
• Analyze performance data and provide data-driven insights to improve the performance of our commercial programs
• Partner cross-functionally to define the future state of our business, creating a Customer and Product-Centric Revenue Strategy
• Interpret TAM models and customer insight to identify high-growth market opportunities to target
• Support local markets and product teams in evaluating our partnership commercials and developing scalable approaches to ensure we have in place the best economic terms for each of our commercial partnerships
• Provide analytical and strategic thought leadership to our expansion teams, using data and insight

What You Should Have

• 4+ years in sectors that rely on high volume transactions, in a strategy and commercial role and, e.g. Fintech, Financial institution, Marketplace, Online Trading/FX, Remittance business etc. Experience in management consulting/Investment banking is useful but not required
• Proven experience in developing and executing Revenue strategies
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Strong commercial acumen, strategy, planning, organizational skills
• Experience working effectively with cross-functional teams and all levels of management
• Excellent quantitative and analytical skills, being comfortable with pulling reports, diving deep into the data and analyzing trends.
• Advanced level of data analysis and manipulation using MS Excel, Google Sheets and SQL
• Proactive attitude with excellent project management, organizational, and analytical skills

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Chipper Cash is looking for a Senior Risk Data Analyst to join our Risk Analytics team as we continue our amazing growth trajectory.

Chipper Cash is Africa’s modern mobile payments platform. We’re helping friends, families and loved ones stay connected and securely send money across Africa with incredible ease and peace of mind. Our cross-border payments infrastructure also helps merchants and businesses in Africa accept payments on the internet with no friction. Over 3 million users have joined so far, growing very fast. We have raised a total of $152.2M from Jeff Bezos, Joe Montana, and some of the world's most reputable fintech Venture Capital firms to accelerate the growth of financial services within Africa.

• We are a small team. You will be encouraged to engage in high-level technical decision making, and there will be a lot of room for growth for early hires as the company continues to expand.
• The Chipper team is truly global on a daily basis, you might be interacting with team members in San Francisco, Los Angeles, New York City, London, Accra, Lagos, and Nairobi
• You will not be micromanaged. We have an engineering team culture centered on open-communication, honest feedback, and personal responsibility.

What You Will Be Doing

We are looking for analysts that can quickly answer data requests, create accessible and clean reports, and are proactive in suggesting process improvements. Generally, we are looking for motivated and curious learners who are ready to roll up their sleeves and enjoy solving problems proactively. You’ll also work closely with our analytics engineers to operationalize analyses and create democratize-able data in business intelligence tools, as well as our data scientists to scope and communicate findings and impact from advanced statistical models. You will be working on ad-hoc analytical projects that will power effective and long-term solutions for business problems. 

Here are some examples of projects that you might work on:

• Fraud analysis and prevention - Working with various teams to help to uncover fraudulent transactions and users within the Chipper platform.
• Anti-Money Laundering - Building complex queries and rule-sets to detect suspicious transaction patterns and user networks within the Chipper platform.
• Data engineering - Improving resiliency of data pipelines and architecture in order to gain insight and perform in-depth data analysis.

What You Should Have

• 4+ years' work experience as a data analyst/ data engineer
• Excellent SQL skills and experience querying data warehouses like Snowflake or BigQuery
• Experience working in BI tools such as Looker, Tableau, or Qlikview and experienced in creating meaningful visualizations for business users 
• ​​Basic to intermediate knowledge of R/Python; familiarity with statistical methods
• Experience with anti-financial crimes systems, technologies and processes, especially AML transaction monitoring and fraud typologies and rules
• Great communication and people skills. You’re able to translate business problems into analytical solutions and communicate information, ideas and concepts clearly and with empathy for our users and colleagues
• A proactive, curious, and self-driven mindset. You follow through on items without being micromanaged when given appropriate direction. If something doesn’t look right, you dig deeper and ask why?
• You’re an organized person that can plan, organize and manage timelines effectively

What We Would Love to See

• Experience transforming raw data with ETL tools such as dbt or Fivetran
• Previous experience in LookML

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With plans for rapid expansion, the Chipper Cash mobile app is currently available to consumers and businesses in eight countries, including Ghana, Kenya, Rwanda, Tanzania, Uganda, Nigeria, South Africa and UK. Headquartered in San Francisco, California with offices across the globe, Chipper Cash delivers fair financial services that make the lives of millions of Africans better in a small way, every day. Chipper’s mission is to unlock global opportunities and bring Africa together, one transaction at a time. Come join us.  For more information, please visit our website: www.chippercash.com  

Responsibilities

• Lead a team of controls testing analysts across several jurisdictions, working closely with the Head of Quality Assurance & Controls & Testing to ensure the continual development of the controls testing framework and business as usual testing 
• Draft and develop internal controls testing policy and procedures, as well as provide enhancements to existing controls testing methodology
• Establish standards for controls testing for various LRC workflows, including but not limited to, transaction monitoring, watchlist screening, and KYC/onboarding workflows; lead reporting of controls testing results to senior LRC management
• Recommend and implement improvements and enhancements to existing controls framework within LRC based on testing results
• Ensure that risks are being appropriately managed and accurately reported and escalated to the department head when appropriate
• Assist with ensuring that necessary controls and risk mitigation efforts are identified, implemented, and documented within LRC structures and systems 
• Assist with third party and independent testing and audit requirements and requests when appropriate

Values

We have four company core values, and they drive the way we work across teams and across the globe. These are:

Lead with Empathy: We are all human. Empathy shines through in how we treat each other and our customers. When something doesn’t go as planned, we look for opportunities to learn and grow together.

Be an Owner: This is your company too. We take initiative to make things better. We take action when something looks out of place.

Communicate to Develop Trust: Effective, transparent communication is the foundation for building trust. We communicate early and communicate often. We share mistakes and lessons to make us more unified and stronger.

Be Bold: We are bold because we push the limits of what we think is possible and we show up every day to chip away, in any way possible, at these impossibly hard problems.

Requirements:

• Minimum of four years’ experience
• Minimum of bachelor’s degree. Advanced degree is a plus. Industry certification(s) from professional bodies relevant to the financial services sector is a plus. 
• Ability to work in a fast-paced environment together with experience operating in a second line role or corresponding control function in a Financial Services organization or at a consulting firm
• Experience working in Fintech and liaising with regulators and internal business partners.
• Broad knowledge experience assisting with examinations, control reviews, document production, risk and gap analysis, and issue responses. 
• Be a self-driven, self-starter. We’re a dedicated, hardworking team collectively motivated by our mission and vision. 
• Excellent attention to detail
• Strong problem-solving ability
• It is a plus if you are proficient in other languages. 
• Have a global mindset. Even at our small size, we have a team that represents 10+ countries, and our global footprint of customers will continue to grow.

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