At DotActiv we provide leading category management software and services to retailers and suppliers across the world. With over 1000 happy users in over 7 countries, we are a trusted name in the Retail and Category Management Industry. Specialties Category Management, Shelf and Floor Space Planning, Business Intelligence, Retail Software, Business Managem...
Read more about this company
Description
At DotActiv, we pride ourselves on providing the South African retail market with high-quality category management software and advisory services aimed at making in-store shopping an all-round better experience. C# software developers at DotActiv utilise a technology stack that includes the ASP.NET Core Web API framework in combination with the AngularJS framework to deliver a Single Page Application solution based on a Microsoft SQL database. We also utilise Xamarin to develop our mobile solutions as this allows us the ability to share a single codebase with our .NET Core framework web-based applications.
RESPONSIBILITIES
- Translating application storyboards and use cases into functional applications;
- Designing, building, and maintaining efficient, reusable, and reliable C# code;
- Ensuring the best possible performance, quality, and responsiveness of applications;
- Identifying bottlenecks and bugs, and devising solutions to these problems; and
- Maintaining code quality, organisation, and automatisation.
Requirements
MINIMUM REQUIREMENTS
- Minimum of 1 year relevant business experience and expertise in an IT development environment;
- Grade 12 as per the national senior certificate requirements (Umalusi endorsed and must include higher grade Mathematics with a minimum of 70%);
- A relevant IT certification by a recognised and acknowledged issuing authority. For example, A+, N+, MCSE, MCP, MCT, VCP, VCSP and more;
- Proficient in C#, with a good knowledge of its ecosystems;
- Strong understanding of object-oriented programming;
- Skill for writing reusable C# libraries; • Understanding fundamental design principles behind a scalable application;
- Familiarity with continuous integration, Microsoft SQL, Json, Angular, and .Net Framework;
- Implementing automated testing platforms and unit tests; • Proficient understanding of code versioning tools (such as Git);
Benefits
WHAT TO EXPECT FROM DOTACTIV:
- You’ll receive a Cost to Company of between R20k and R30k, depending on your qualifications and experience;
- This is a remote-working position, which allows you the flexibility to be based anywhere in South Africa.
- You’ll have a say over product decisions.
- You’ll have a chance to upskill yourself in any field that adds value to your current position;
go to method of application »
Description
At DotActiv, we pride ourselves on providing the South African retail market with high-quality category management software and advisory services aimed at making in-store shopping an all-round better experience. C++ software developers at DotActiv utilise a technology stack that includes the MFC Framework to deliver a standalone application solution which interacts with a Microsoft SQL or PostgreSQL database. We also utilise git and bitbucket to handle our source code.
RESPONSIBILITIES
- Translating application storyboards and use cases into functional applications;
- Designing, building, and maintaining efficient, reusable, and reliable C++ code;
- Ensuring the best possible performance, quality, and responsiveness of applications;
- Identifying bottlenecks and bugs, and devising solutions to these problems; and
- Maintaining code quality, organisation, and automatisation.
Requirements
MINIMUM REQUIREMENTS:
- Minimum of 2-3 years relevant business experience and expertise in an IT development environment
- Grade 12 as per the national senior certificate requirements (Umalusi endorsed and must include higher grade Mathematics with a minimum of 70%);
- A relevant IT certification by a recognised and acknowledged issuing authority. For example, A+, N+, MCSE, MCP, MCT, VCP, VCSP and more;
- Proficient in C++, with a good knowledge of its ecosystems;
- Strong understanding of object-oriented programming;
- Skill for writing reusable C++ libraries;
- Understanding fundamental design principles behind a scalable application;
- Familiarity with Microsoft SQL Server (PostgreSQL would be advantageous);
- Implementing automated testing platforms and unit tests;
- Proficient understanding of code versioning tools (such as Git);
Benefits
WHAT TO EXPECT FROM DOTACTIV:
- You’ll receive a Cost to Company of between R20k and R30k, depending on your qualifications and experience;
- This is a remote-working position, which allows you the flexibility to be based anywhere in South Africa.
- You’ll have a say over product decisions.
- You’ll have a chance to upskill yourself in any field that adds value to your current position;
go to method of application »
Description
At DotActiv, we pride ourselves on providing the global retail market with high-quality category management software and advisory services aimed at making in-store shopping an all-around better experience.
There are times when our software users need knowledgeable support from an empathetic customer success consultant - that's where you come in. As technical support your main duties would be as follows:
- Analyse knowledgebase user engagement data and contribute helpful content to improve the customer experience.
- Receive, analyse and manage customer support cases and provide meaningful solutions to ensure customer success. (new or existing knowledge base articles, remote support, scheduled training, troubleshooting and advice)
- Provide customers with space planning advice that goes beyond mere technical support to ensure that they achieve their goals.
- Analyse customer support cases to determine new features to be logged for development and deployment/ software errors to be logged for immediate fixing.
- Since customers are creating plans which are dependent on accurate data you will be required to provide data analysis, processing and validation using excel and SQL. (A mandatory course for this will be a part of your onboarding).
- Since many of our customers are in different time zones and we seek to provide them with exceptional support you will be subject to a rotational on-call schedule. Making yourself available for “On-call” time is remunerated over and above your monthly total cost to company salary.
Requirements
Qualifications
- Any relevant IT certificates or qualifications would be advantageous.
- Strong written and oral communication skills in English.
- An additional language will be advantageous, specifically Spanish, Portuguese, French or another widely spoken language.
Knowledge and Computer Skills
- Knowledge of the principles of customer service in relation to software products.
- DotActiv Enterprise software knowledge.
- Computer packages & systems currently in use by the company.
- Project management.
- Customer coaching & support.
- Competent use of job-specific in-house systems used by the company.
- Intermediate MS Office (Word, Excel, PowerPoint) & deploy ability within Google Suite.
- Basic to Intermediate MS SQL or similar solution;
- Problem-solving (Trouble-shooting);
- Intermediate MS Operating Systems.
Soft Skills
- To thrive in this position, you will need to have the following soft skills:
- Ability to patiently support, educate and assist customers.
- Good oral & written communication skills.
- Excellent client relationship skills (Quality client engagement).
- High capacity to represent the brand.
- Ability to multitask & remain attentive in an often-busy environment.
- Be naturally calm and focused.
- Be versatile if participation in other types of activity is required.
- Team player (especially within a matrix project environment).
Character Traits
- Empathetic
- Able to deal with regular stress peaks
- Curious
- Positive and Upbeat
- Technician/ Problem solver at heart
- Benefits
- You will be required to work remotely, with a monthly Cost to Company between R12 000 and R18 000 (depending on your qualifications and experience), we’re looking for someone to provide proactive customer support
go to method of application »
Description
This dynamic role will be perfect for an individual who is looking to pursue a career within the retail industry or someone who values strategic planning and problem solving, customer satisfaction, and working in an innovative environment.
What would the job entail?
As a Category Planner at DotActiv you would be responsible for :
(By utilising DotActiv’s Category Planning Software)
- Creating strategic assortment plans;
- Designing data-driven floor space plans;
- Planning and building data-driven shelf plans;
- Conducting floor and space plan analytical reviews;
- Developing optimised cluster plans per product category using the cluster
- optimizer and maintenance tools in the DotActiv software;
- Analysing the cluster plan and profiling each cluster to deliver strategic insights to clients;
- Maximising customer and category performance by considering category strategies and plans, product financial performance, shopper psychology and aesthetic appeal; and
- Supporting, advising and guiding retail customers where required.
Requirements
- Creative flair and ability to identify aesthetic/visual appeal.
- 2+ years of similar and relevant experience in the Retail Sector
- Strong Interpersonal Skills.
- Computer Literacy - MS Office.
- Driver’s license and own transport.
- Strong verbal and written communication skills (English).
- Team player.
- Strong organisational and prioritisation skills.
- Self-motivated and results oriented.
- Must have strong analytical skills and be able to use data analysis techniques and how to apply these to business situations;
- You must have a high capacity to represent the DotActiv brand as a specialist;
- You must have a high degree of internal client engagement;
- Consumer Science, Business/Marketing or Supply Chain related degree is a must.
go to method of application »
Description
We are looking to invest in high potential graduates with little to no work experience who will be dedicated to intense category planning learning for about 3 months. After completing all interaction exam/s and assessments graduates will be allocated to fitting customer accounts. Once candidates have proven themselves to be successfully productive on the job a salary review will take place. Your deployment will be located in the area of its advertisement but can change depending on the business requirements.
This role is an excellent opportunity for candidates who have recently completed their studies and who would like to kickstart their career in the retail technology sector.
As a Graduate Planner working at DotActiv, your dedicated learning focus will include (but not limited to):
- DotActiv Mastery Levels - mastering our full software product suite;
- Advanced Merchandising and Display Techniques;
- Introduction to Retail;
- Introduction to Category Management;
- Account Development;
- Job shadowing and on-the-job learning;
- Leadership short courses; and
- Business Process training.
After your training you should be able to do the following:
- Create strategic assortment plans;
- Design data-driven floor space plans;
- Plan and build data-driven shelf plans;
- Conduct floor and space plan analytical reviews;
- Build ranging reports and category analytical reviews
Requirements
- A Consumer Science, Commerce degree or similar degree at a recognised and accredited university;
- A good understanding of English (You must be able to speak, read and write at a business proficiency level); and
- While not required, experience in a retail or service environment is advantageous.
- A valid driver’s licence and vehicle is a requirement for this role as you may be required to travel on-site to meet with clients.
- A working laptop - It is important that your laptop has Windows as our software is not supported with Mac PCs. Here is an article about the requirements needed to run the DotActiv software. We do offer a laptop allowance, included in the CTC.
- Computer literate with special attention to: Intermediate MS Office (Word, Excel, PowerPoint); Google G-Suite/Google Docs for business;
- Understand the computer packages and systems currently used by DotActiv and customers (training will be provided).
Soft skills
- You must have excellent oral communication skills;
- You must have excellent interpersonal skills;
- You must have a high capacity to represent the DotActiv brand;
- You must have a high degree of internal client engagement;
- You must have the ability to multitask;
- You must be able to remain attentive in an often busy environment;
- You must be naturally calm and focused;
- You must be a team player;
- You must be versatile enough if participation in other types of activities is required.
Benefits
- Here's what you can expect from DotActiv when joining the team as a Graduate Planner.
- We will invest deeply in your learning and development.
- You’ll receive a Cost to Company of R10k;
- Dedicated focus to learning for about 3 months;
- Upon passing your interaction exam and course assessments you will be deployed as a Category Planner;
- Salary review after your deployment has been proven to be successful;
- You’ll have the opportunity to upskill yourself in any field that adds value to your current position;
- We offer you a transparent job grading system; and
- We offer you a developmental path specific to your circumstances, allowing you to track your progress.
go to method of application »
Description
We are looking to invest in high potential graduates with little to no work experience who will be dedicated to intense category planning learning for about 3 months. After completing all interaction exam/s and assessments graduates will be allocated to fitting customer accounts. Once candidates have proven themselves to be successfully productive on the job a salary review will take place. Your deployment will be located in the area of its advertisement but can change depending on the business requirements.
This role is an excellent opportunity for candidates who have recently completed their studies and who would like to kickstart their career in the retail technology sector.
As a Graduate Planner working at DotActiv, your dedicated learning focus will include (but not limited to):
- DotActiv Mastery Levels - mastering our full software product suite;
- Advanced Merchandising and Display Techniques;
- Introduction to Retail;
- Introduction to Category Management;
- Account Development;
- Job shadowing and on-the-job learning;
- Leadership short courses; and
- Business Process training.
After your training you should be able to do the following:
- Create strategic assortment plans;
- Design data-driven floor space plans;
- Plan and build data-driven shelf plans;
- Conduct floor and space plan analytical reviews;
- Build ranging reports and category analytical reviews
Requirements
- A Consumer Science, Commerce degree or similar degree at a recognised and accredited university;
- A good understanding of English (You must be able to speak, read and write at a business proficiency level); and
- While not required, experience in a retail or service environment is advantageous.
- A valid driver’s licence and vehicle is a requirement for this role as you may be required to travel on-site to meet with clients.
- A working laptop - It is important that your laptop has Windows as our software is not supported with Mac PCs. Here is an article about the requirements needed to run the DotActiv software. We do offer a laptop allowance, included in the CTC.
- Computer literate with special attention to: Intermediate MS Office (Word, Excel, PowerPoint); Google G-Suite/Google Docs for business;
- Understand the computer packages and systems currently used by DotActiv and customers (training will be provided).
Soft skills
- You must have excellent oral communication skills;
- You must have excellent interpersonal skills;
- You must have a high capacity to represent the DotActiv brand;
- You must have a high degree of internal client engagement;
- You must have the ability to multitask;
- You must be able to remain attentive in an often busy environment;
- You must be naturally calm and focused;
- You must be a team player;
- You must be versatile enough if participation in other types of activities is required.
Benefits
- Here's what you can expect from DotActiv when joining the team as a Graduate Planner.
- We will invest deeply in your learning and development.
- You’ll receive a Cost to Company of R10k;
- Dedicated focus to learning for about 3 months;
- Upon passing your interaction exam and course assessments you will be deployed as a Category Planner;
- Salary review after your deployment has been proven to be successful;
- You’ll have the opportunity to upskill yourself in any field that adds value to your current position;
- We offer you a transparent job grading system; and
- We offer you a developmental path specific to your circumstances, allowing you to track your progress.
go to method of application »
Description
We are looking to invest in high potential graduates with little to no work experience who will be dedicated to intense category planning learning for about 3 months. After completing all interaction exam/s and assessments graduates will be allocated to fitting customer accounts. Once candidates have proven themselves to be successfully productive on the job a salary review will take place. Your deployment will be located in the area of its advertisement but can change depending on the business requirements.
This role is an excellent opportunity for candidates who have recently completed their studies and who would like to kickstart their career in the retail technology sector.
As a Graduate Planner working at DotActiv, your dedicated learning focus will include (but not limited to):
- DotActiv Mastery Levels - mastering our full software product suite;
- Advanced Merchandising and Display Techniques;
- Introduction to Retail;
- Introduction to Category Management;
- Account Development;
- Job shadowing and on-the-job learning;
- Leadership short courses; and
- Business Process training.
After your training you should be able to do the following:
- Create strategic assortment plans;
- Design data-driven floor space plans;
- Plan and build data-driven shelf plans;
- Conduct floor and space plan analytical reviews;
- Build ranging reports and category analytical reviews.
Requirements
Soft skills
- A Consumer Science, Commerce degree or similar degree at a recognised and accredited university;
- A good understanding of English (You must be able to speak, read and write at a business proficiency level); and
- While not required, experience in a retail or service environment is advantageous.
- A valid driver’s licence and vehicle is a requirement for this role as you may be required to travel on-site to meet with clients.
- A working laptop - It is important that your laptop has Windows as our software is not supported with Mac PCs. Here is an article about the requirements needed to run the DotActiv software. We do offer a laptop allowance, included in the CTC.
- Computer literate with special attention to: Intermediate MS Office (Word, Excel, PowerPoint); Google G-Suite/Google Docs for business;
Understand the computer packages and systems currently used by DotActiv and customers (training will be provided).
- You must have excellent oral communication skills;
- You must have excellent interpersonal skills;
- You must have a high capacity to represent the DotActiv brand;
- You must have a high degree of internal client engagement;
- You must have the ability to multitask;
- You must be able to remain attentive in an often busy environment;
- You must be naturally calm and focused;
- You must be a team player;
- You must be versatile enough if participation in other types of activities is required.
Benefits
Here's what you can expect from DotActiv when joining the team as a Graduate Planner.
- We will invest deeply in your learning and development.
- You’ll receive a Cost to Company of R10k;
- Dedicated focus to learning for about 3 months;
- Upon passing your interaction exam and course assessments you will be deployed as a Category Planner;
- Salary review after your deployment has been proven to be successful;
- You’ll have the opportunity to upskill yourself in any field that adds value to your current position;
- We offer you a transparent job grading system; and
- We offer you a developmental path specific to your circumstances, allowing you to track your progress.
go to method of application »
Description
We are looking to invest in high potential graduates with little to no work experience who will be dedicated to intense category planning learning for about 3 months. After completing all interaction exam/s and assessments graduates will be allocated to fitting customer accounts. Once candidates have proven themselves to be successfully productive on the job a salary review will take place. Your deployment will be located in the area of its advertisement but can change depending on the business requirements.
This role is an excellent opportunity for candidates who have recently completed their studies and who would like to kickstart their career in the retail technology sector.
As a Graduate Planner working at DotActiv, your dedicated learning focus will include (but not limited to):
- DotActiv Mastery Levels - mastering our full software product suite;
- Advanced Merchandising and Display Techniques;
- Introduction to Retail;
- Introduction to Category Management;
- Account Development;
- Job shadowing and on-the-job learning;
- Leadership short courses; and
- Business Process training.
After your training you should be able to do the following:
- Create strategic assortment plans;
- Design data-driven floor space plans;
- Plan and build data-driven shelf plans;
- Conduct floor and space plan analytical reviews;
- Build ranging reports and category analytical review
Requirements
Soft skills
- A Consumer Science, Commerce degree or similar degree at a recognised and accredited university;
- A good understanding of English (You must be able to speak, read and write at a business proficiency level); and
- While not required, experience in a retail or service environment is advantageous.
- A valid driver’s licence and vehicle is a requirement for this role as you may be required to travel on-site to meet with clients.
- A working laptop - It is important that your laptop has Windows as our software is not supported with Mac PCs. Here is an article about the requirements needed to run the DotActiv software. We do offer a laptop allowance, included in the CTC.
- Computer literate with special attention to: Intermediate MS Office (Word, Excel, PowerPoint); Google G-Suite/Google Docs for business;
- Understand the computer packages and systems currently used by DotActiv and customers (training will be provided).
- You must have excellent oral communication skills;
- You must have excellent interpersonal skills;
- You must have a high capacity to represent the DotActiv brand;
- You must have a high degree of internal client engagement;
- You must have the ability to multitask;
- You must be able to remain attentive in an often busy environment;
- You must be naturally calm and focused;
- You must be a team player;
- You must be versatile enough if participation in other types of activities is required.
Benefits
Here's what you can expect from DotActiv when joining the team as a Graduate Planner.
- We will invest deeply in your learning and development.
- You’ll receive a Cost to Company of R10k;
- Dedicated focus to learning for about 3 months;
- Upon passing your interaction exam and course assessments you will be deployed as a Category Planner;
- Salary review after your deployment has been proven to be successful;
- You’ll have the opportunity to upskill yourself in any field that adds value to your current position;
- We offer you a transparent job grading system; and
- We offer you a developmental path specific to your circumstances, allowing you to track your progress.
go to method of application »
Description
Retail planners play a pivotal role in the success of any business that has its roots in the retail industry. In the case of DotActiv, they help us to transform the in-store experiences of our customers and drive sales and profit. This is why we are looking to expand our team. With a starting Cost to Company of between R9 000 and R12 000 per month, we’re searching for people who value strategic planning and problem-solving, customer satisfaction and working in an innovative environment. Is that you?
WHO IS DOTACTIV?
In order to explain who DotActiv is, it’s first important to explore the topic of category management. That’s because category management is a core part of our business and has been for the past 25 years.
The idea behind category management is straightforward: it’s the process used to manage product categories to deliver value to shoppers in a bid to increase both the sales and profit for a retailer. In short, it is the science behind how retailers decide on which products to stock as well as how to organise these products in-store so as to please their customers.
Our history dates back to 1991 when we launched as a Category Management consultancy. In 1997, we became the first company to establish a formalised and collaborative management process between a retailer and supplier when we signed Pick n Pay as a client.
That wasn’t our only first. In 2001, when we relaunched under the name of DotActiv, we became the first company to create a data-driven category management system. The fact that we have since expanded and evolved that system means today, we have more than 2000 retail professionals using our planogram software in over 110 countries.
WHAT CAN YOU EXPECT FROM THIS JOB?
Now that you know what you can expect from us, it’s time to unpack what you can expect from this job As a retail planner working at dotactiv, your responsibilities will include:
- Creating strategic assortment plans
- Designing data-driven floor space plans
- Planning and building data-driven shelf plans
- Conducting floor and space plan analytical reviews;
- Build ranging reports and category analytical reviews;
- Maximising customer and category performance by considering category strategies and plans, product financial performance, shopper psychology and aesthetic appeal; and
- Supporting, advising and guiding retail customers where required.
- You’ll have access to DotActiv’s all-in-one category management software to complete all of the above.
Requirements
WHAT CAN YOU EXPECT FROM YOU?
In our quest to find the right candidate to fill the important position of retail space planner, we need to ensure that they have the required skills to perform the job. We have broken the required skills into three parts: Education Skills, Knowledge and Computer Skills; and Soft Skills
EDUCATION SKILLS
- A Consumer Science degree or a similar degree at a recognised and accredited university;
- A good understanding of English (You must be able to speak, read and write at a business proficiency level); and
- While not required, 1 to 2 years of experience in a retail environment is advantageous.
KNOWLEDGE AND COMPUTER SKILLS
- General retail business experience within a retail environment;
- Know the principles of category management (beneficial);
- Know merchandising principles and techniques (beneficial);
- Have the necessary product knowledge and understand product ranges;
- Computer literate with special attention to:
- Intermediate MS Office (Word, Excel, PowerPoint);
- Google G-Suite/Google Docs for business;
- Understand the computer packages and systems currently used by DotActiv and customers (training will be provided)
SOFT SKILLS
- You must have excellent oral communication skills;
- You must have excellent interpersonal skills;
- You must have a high capacity to represent the DotActiv brand;
- You must have a high degree of internal client engagement;
- You must have the ability to multitask;
- You must be able to remain attentive in an often busy environment; You must be naturally calm and focused;
- You must be a team player;
- You must be versatile enough if participation in other types of activities is required.
Benefits
- Too often, we’ve come across job offers that focus first on what they expect from their applicants without thinking about the person who intends to apply. That’s not what you’ll find with DotActiv. As our visions clearly state, we aim to exceed the expectations of our staff. Here’s What You Can Expect From Dotactiv When Joining The Team As A Retail Space Planner.
- You’ll receive a Cost to Company of between R9k and R12k, depending on your qualifications and experience;
- You’ll have the opportunity to upskill yourself in any field that adds value to your current position; We offer you a transparent job grading system; and
- We offer you a developmental path specific to your circumstances, allowing you to track your progress.
go to method of application »
Description
At DotActiv, we pride ourselves on providing the global retail market with high-quality category management software and advisory services aimed at making in-store shopping an all-around better experience.
Software account management is a post-sales customer success role that focuses on nurturing client relationships. Customer Success Consultants have two primary objectives: retain clients' business and grow those opportunities. They accomplish these objectives by learning what their clients' goals are and helping their clients achieve them.
The role of the Customer Success Consultant is to study signed customer contracts, be the main point of contact for the client and their voice within DotActiv, build project plans specifically relating to the respective contracts and their journey maps, manage those projects, identify growth and solution opportunities, explore the opportunities of contract renewal, upsells and cross-sells, and ensure that contracts are properly closed-out.
Role Purpose
- The fundamental purpose of the Customer Success Consultant is to sustain and grow software customer contracts by guiding the customer from early to mature software usage.
- Furthermore, the purpose of the role is to ensure that the customers get the value and deliverables defined by our service offering.
The key purpose of this role is summarised as follows:
- Ensure a smooth handover is done from Sales to Operations;
- Ensure the client is onboarded in a timely manner and has everything they need;
- Managing and facilitating any and all training aspects, from free training sessions to additional premium training;
- Ongoing software account management including hyper-personalised monthly check-ins, quarterly reviews to track progress to success; and advisory consulting.
Added to the above the Customer Success Consultant is responsible for managing and ensuring exemplary relationships between DotActiv and its customers. It is their role to identify opportunities for account growth whilst guiding the customer towards mastering the full DotActiv product suite.
Responsibilities
Specific tasks that a Customer Success Consultant is responsible for include:
- Working with Operations Managers and Sales Consultants to meet client objectives;
- Actively source and identify development potential in accounts by studying current business; identifying and evaluating additional needs, and analysing opportunities.
- Actively identify operational and technical obstacles within software customer accounts and provide appropriate resolutions.
- Perform billing reviews and provide recommendations for improvements.
- Develop and maintain a productive relationship with customers.
- Understand customer needs and provide business solutions.
- Resolve customer problems in a timely manner.
- Initiates and supports the sales processes by building relationships, understanding the qualifying potential and proposing and securing appropriate upgrade packages with the support of the relevant Operations Manager or Sales and Marketing Manager, as the case may be.
- Develops sales opportunities;
- Continuously explains product and service enhancements, bug fixes, and additions, and introduces new products and services.
- Manage the day-to-day needs of customers by being an advisory consultant.
- Provide excellent customer service to ensure customer satisfaction.
- Attend team meetings regularly.
- Report on churn and expansion of software accounts.
Requirements
- A great attitude is what is most important and the next most important thing we will expect is an “always learning” mindset.
- Besides these critical ingredients, you will need to possess or in some instances be willing to acquire (with our help) the following skills and abilities:
Education and Experience:
- Relevant account management, customer success/ experience management, and/or sales experience would be preferred;
- A Consumer Science or Commerce degree or similar degree at a recognised and accredited university is beneficial;
- A good understanding of English (You must be able to speak, read and write at a business proficiency level);
- Proficiency in another language such as Spanish, French, or any other international language would be beneficial.
Knowledge and Computer Skills
- Must be a confident communicator and presenter.
- Must possess excellent verbal and written communication skills.
- Must possess excellent organisational and planning skills.
- Be proactive, reliable, responsible and accurate with an attention to detail.
- Possess the ability to keep the information confidential.
- Ability to work in high-stress environments.
- Self-motivated with a positive and professional approach to management.
Benefits
Here’s what you can expect from DotActiv as a Customer Success Consultant:
- You’ll receive a starting monthly Cost to Company salary of between R9k and R12k, depending on your qualifications and experience.
- You’ll work remotely online.
- Your success is important to us so you can expect that we will invest significantly in your development (both internal and external training).
- The when and how of earning more is completely transparent - our job grading system is open to scrutiny because we believe in paying fairly and without favouritism.
- We will offer you a strategic developmental path specific to your circumstances, allowing you to grow your career with us.
go to method of application »
What we expect from you
As you may have already read, we’re on the lookout for Sales and Marketing Consultants responsible for building long-lasting relationships with our current and potential clients.
To be able to achieve this, you’ll need specific skills. We’ve broken these into three parts; knowledge and computer skills, soft skills, and education skills.
Knowledge and Computer Skills
- Knowledge of the principles of retail, business development & sales;
- Knowledge of the principles of category management (Category management toolsets);
- Solution selling;
- General business acumen;
- Merchandising;
- Product knowledge and product ranges;
- Intermediate MS Office (Word, Excel, PowerPoint);
- Intermediate MS Project or similar solution;
- Google G-Suite/Google Docs for business;
- Computer packages & systems currently in use by the company;
- Managing projects.
Soft Skills
To thrive in this position, you will need to have the following character traits:
- Coachability - ability to understand feedback and change behaviour based on it.
- Curiosity - ability and desire to ask probing questions;
- Prior success - either sales results or ambition / drive at one's endeavours;
- Intelligence - ability to become a subject matter expert;
Work ethic - willingness to put in the effort to succeed.
Along with this comes the need for:
- Excellent written communication skills;
- Excellent oral communication skills;
- Excellent presentation skills;
- Excellent client relationship building skills;
- High capacity to represent the brand;
- High degree of client engagement;
- Ability to multitask;
- Remain attentive in an often-busy environment;
- Be naturally calm and focused;
- Technology passion, proficiency and agility;
- Be versatile if participation in other types of activity is required
Education Skills
- Relevant business experience, preferably within a retail environment, with specific reference to business development and sales. 1 to 3 years of proven experience in dealing with customer expectations and solving customer problems within a client-facing environment;
- Grade 12 as per the national senior certificate requirements (Umalusi endorsed);
- A good understanding of English (You must be able to speak, read and write at a business proficiency level).
Advantageous education skills but not a must:
- A relevant B-Degree (M+3) or (Honours) (M+4) at a recognised and SAQA accredited university;
- Ability to understand another language, specifically Spanish, Portuguese, French or another widely spoken language.
Benefits
Too often, we’ve come across job offers that focus first on what they expect from their applicants without thinking about the person who intends to apply. That’s not what you’ll find with DotActiv. As our visions clearly state, we aim to exceed the expectations of our staff.
Here’s what you can expect from DotActiv as a Sales Consultant:
- You’ll receive a Cost to Company of between R10k and R25k, depending on your qualifications and experience;
- You’ll have the potential to earn an additional quarterly bonus on top of your CTC which is based on whether you exceed your target;
- You’ll be working remotely and most of your interactions will be completed online;
- You will also be required to work in ONE of the following time zones:
- Pacific Standard Time = 16:00pm - 1:00 am (SA Time)
- SA Time (GMT + 2) = 8 am - 17:00 pm
- Australian Time = 12 pm - 9 am (SA Time)
These shifts may be subject to change given the needs of the business.
- To ensure you are successful we will provide you with:
- A minimum number of leads each month. (Leads can be defined as people who represent retailers and suppliers from around the world who have indicated an interest in our solutions by downloading content, requesting information, demos or proposals from us);
- Product and inbound sales training; and
- Best-in-class sales enablement tools.
go to method of application »
Description
We are looking for an HR Consultant to join our team, with an earning potential of R9 000 - R12 000 CTC per month. The purpose of this role is to ensure that the HR department has the critical administrative support it needs by conducting recruitment, documenting answers to staff queries, improving and maintaining our online employer brand and helping with HR-related administration.
Our business is based on people and as we grow we need to hire for new roles and we also need to hire to cater for staff turnover. Therefore without effective and efficient recruitment, we will not have a capable workforce. Staff also need to have a neutral channel where they can raise issues and ask questions - without this staff can feel isolated and poorly supported.
Finally, an online employer brand is critical because it contributes to making DotActiv a place where people aspire to work.
As an HR Consultant, you will report directly to our HR Manager and will work closely with our training specialist. Your main duties would include but are not limited to, headhunting and recruitment, maintaining personnel records, creating documentation for our InsiderBase, communicating with staff and developing content for our careers website.
Some of the specific responsibilities include:
- Recruitment and talent pipeline management (headhunting, screening CV’s, conducting initial interviews and scheduling interviews).
- Be the first point of contact for all HR-related queries.
- Create efficiency by documenting answers to common questions and posting them on the InsiderBase.
- Manage and maintain our online employer brand (creating employee value proposition pages, career pages, job application landing pages and regularly contributing to our Culture blog).
- Manage and maintain HR-related documentation and the Activ8 employee database.
- Provide support to our training specialist.
Requirements
- A relevant B-Degree (M+3) at a recognised and SAQA accredited university is required.
- (Honours) (M+4) at a recognised and SAQA accredited university is advantageous.
- Knowledge of the principles of retail, HR & recruitment
- Project Management
- Excellent written. oral and presentation communication skills
- Excellent client relationships building skills
- High capacity to represent the brand
- High degree of client engagement
- Ability to multitask
- Remain attentive in an often-busy environment
- Be naturally calm and focused
- Technology passion, proficiency and agility
- Be versatile if participation in other types of activity is required
- Google G-Suite/Google Docs for business
- DotActiv software (training will be provided)
Benefits
You will be working remotely from home.
go to method of application »
Purpose
Internal: Ensure that staff have high levels of knowledge regarding our products, services, consulting, processes, policies and critical thinking. This is to ensure that they are equipped to market, sell, deliver, support and think critically about our products, services and consulting as the case may be. Importantly, internal knowledge needs to be captured in various forms of engaging content.
External: Ensure that customers have the required levels of knowledge regarding our products, services and consulting to maximise the value potential of their DotActiv purchases. Software customers require a different kind of learning when compared to services customers.
Culture: To play an integral role in changing the culture to a “learning organisation”. Staff must not rely purely on learning interventions but must also take it upon themselves to proactively go out and consume content that is available, think critically about it and challenge/ stress test our core theory and principles.
Specific Duties
It is important to note that DotActiv is currently experiencing rapid change due to growth and geographic expansion, therefore, this list of duties is not exhaustive and is also subject to reasonable function related changes as may be required:
- Align training focus areas with the company strategy.
- Identify gaps in our training courses.
- Develop engaging training content (written, video, tests etc).
- Analyse engagement data and plan content additional/ updated content accordingly.
- Maintain DotActiv Academy and Insiderbase user database as needed.
- Maintain and update DotActiv Academy, Powerbase and Insiderbase.
- Assist Training Manager with personal development plans for all staff.
- Track, manage and encourage external user learning.
- Conduct live one-on-one training via video conferencing when needed.
- Support the IT team by communicating updated or new features through informative content.
- Support the Operations team by understanding training roadblocks and providing solutions accordingly.
- Facilitate new staff onboarding.
Requirements
- Passion for sharing knowledge and helping others succeed with online learning models.
- A relevant degree: Postgraduate commerce degree/ Masters in Education/ Masters in consumer sciences/Other relevant degrees*
- Excellent verbal and written communication skills.
Benefits
- We are looking to pay a starting monthly salary of R12 000 to R15 000 for this role.
- You will be working remotely from home.
- Experience within the role is rewarded in an objective manner as detailed by our Job grading (this can be explained during the interview process).
- Qualifications and experience will determine the final starting salary.
- The company aims to pay a 13th cheque (bonus) at the end of each year however this is based on individual and company performance. Minimum requirements apply including a minimum 1-year tenure and a positive track record.
go to method of application »
As the Marketing Manager, you will report directly to our CEO and will manage a team of 6 people (two of which have a dual role and will only work on marketing activities 20% of the time).
Responsibilities
Specific tasks that you would be responsible for:
- Conduct market research to understand the public interest and determine the best ways to market products and services.
- Maximise people resources and tools (HubSpot) to implement the inbound marketing methodology according to best practices.
- Design creative and unique marketing strategies across multiple digital channels like social media, our websites and other owned media assets.
- Create marketing plans detailing outcomes and goals.
- Create comprehensive budgets and cost estimates.
- Handle public relations and troubleshoot internal and external issues as they arise.
- Build and manage a rich content/editorial calendar that attracts a qualified audience (including blog posts, whitepapers, ebooks, reports, webinars, infographics, social media etc.)
- Creating, managing, and executing multi-channel marketing campaigns leveraging SEO, social, inbound marketing, email and online events to drive customer acquisition
- Manage the continual improvements of our owned media assets.
- Optimize marketing automation and lead nurturing processes through email, content, and social channels
- Establish closed-loop analytics with sales to understand how our inbound marketing activity turns into customers, and convert customers
- Conducting customer, competitor, and product research
- Create monthly reports containing a robust description of monthly activity, suitable advice and recommendations and a clear summary of performance against the key performance indicators and metrics
- Propose new and improved inbound marketing campaign ideas
Requirements
A great attitude is what is most important and the next most important thing we will expect is an “always learning” mindset. Besides these critical ingredients, you will need to possess or in some instances be willing to acquire (with our help) the following skills and abilities:
Education and Experience:
- Honours degree in Marketing;
- At least 3 years Marketing Management experience ;
- Experienced in working with marketing automation and blogging software such as HubSpot;
Knowledge and Computer Skills
- Excellent negotiation skills
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Creative and independent thinker
- Excellent problem-solving skills
- A solid foundational understanding of business
- Efficient organizational and time management skills
- Data-driven and research-oriented
- HTML/CSS, Adobe Creative Suite hands-on experience is an advantage
- Be proactive, reliable, responsible and accurate with an attention to detail.
Benefits
Here’s what you can expect from DotActiv as a Marketing Manager:
- You’ll receive a starting monthly Cost to Company salary of between R30k and R35k, depending on your qualifications and experience.
- You’ll work remotely online.
- Your success is important to us so you can expect that we will invest significantly in your development (both internal and external training).
- The when and how of earning more is completely transparent - our job grading system is open to scrutiny because we believe in paying fairly and without favouritism.
- We will offer you a strategic developmental path specific to your circumstances, allowing you to grow your career with us.
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail