Career Opportunities at MultiChoice

Purpose of the Position:

To assist in the execution of the production activities required to deliver high quality sporting broadcasts for the Channel aligned to the Standards of the SuperSport brand.
Key Performance Objectives

Creative Control

• Drive and control the creative process as per best practice
• Make sure creative content is appropriate to the look and feel of the product
• Ensure new programme ideas that add value to productions are well researched and suggested
• Make suggestions from all levels of staff are taken into account in the creative process

Editorial Control/ Content Origination

• Make sure content of Build-ups, inserts and live events meets requirements of target audience whilst remaining sensitive to the current political situation as per SuperSport guidelines
• Ensure content meets standards of SuperSport Brand
• Inform and prepare team on research to be conducted and communication of correct information regarding content
• Ensure appropriate presenters and guests are sourced, trained and hired based on their knowledge, expertise and contribution and in compliance with EE policy
• Budget Management
• Make sure cost effective use of resources and that productions stays within budget
• Make sure targets are met as per department requirements
• Ensure relevant parties are informed regarding billing requirements

Supervisory

• Keep staff up to date of current performance (positive performance and development areas) through ongoing timeous feedback and formal performance reviews

Production Process

• Facilitate thorough pre-production resulting in all production elements being completed and available on time
• Make sure production format includes contingency plans
• Accurate running orders – all staff fully understand their function in the production
• Post production – all relevant paperwork is completed and submitted.

Qualifications

• Grade 12
• Diploma Advantageous

Experience

• A minimum of 2-3 Years’ experience working in a production environment or similar
• Sound knowledge and understanding of live broadcasting, pre and post-production
• Proven experience in other departments in television
• Experienced in Broadcast Technology
• Computer literate
• Leadership qualities

Technical Competencies (List the key technical competencies)

• Production
• Project Management
• Budget Management
• Planning and Organising

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Purpose of the Position:

To ensure effective cataloguing, coordination, selling and archiving of Multichoice owned content.

Key Performance Objectives

Cataloguing:

• Proactively establish and maintain effective working team relationships with all stakeholders.
• Cataloguing of all owned content by Multichoice
• QC all catalogues (this will include stock footage, entertainment, sports, promotions, and meta-tagged content)
• Ensure that cataloguing and meta-tagging errors observed and reported are corrected by relevant cataloguers within specified time frames.
• Expert knowledge and experience to ensure effective administration of the thesaurus, and various control lists/dictionaries through monthly discussions with archivists about keyword entries to transfer knowledge and to ensure 100% accuracy, inclusive of the correct spelling of names and surnames, places, etc.
• Updating thesaurus and dictionaries with relevant keywords to optimize content discovery.
• Understanding of general international cataloguing rules and practices/standards
• Effective communication and guidance to the team to ensure cataloguing standards and quality of work regarding global entries and scene selections and descriptions.
• Ensure that all Legacy Titles are up to standards as per Project Requirements
• Provide user support for the cataloguers and stakeholders.
• Provide Bynder support.

Administration & Standard Operating Procedure:

• Accurate record of requests processed.
• Provide training to new customers and stakeholders.
• Seek opportunities to continuously improve on cataloguing workflows and procedures.
• Accurate and quality handover report on activities
• Bynder clients onboarding and training

Qualifications

• College Degree
• Excellent English knowledge, written and spoken

Experience

• A minimum of 2 years of experience in broadcast/ information services or similar position
• Video Entertainment Industry specific knowledge and experience
• Media and content experience
• Excellent English knowledge

Technical Competencies  

• Media and content experience
• Writing
• Content manipulation and production
• Planning and organizing

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Purpose of the Position

The ATB Specialist exists to challenge and drive growth of the Showmax ATB partner channel while creating compelling experiences for users. You will play a pivotal role in working with business units across Showmax and Multichoice SA and MAH, to design a holistic customer experience, uncover customer needs, pain points and translate findings into business opportunities within the ATB space.
This individual must have a deep understanding of SVOD and its components and have an expert understanding of touchpoints across the entire digital customer journey. As the voice of the customer, you will collaborate to implement strategies that maximize sales, user engagement, usage, retention, and winback. Your innovative spirit will also play a crucial role in expanding the reach of our product to new, untapped markets.

Key Performance Objectives

Utilise insights to support improvements in the ATB journey

• Conduct continuous reviews of the ATB customer journey to ensure consistency and alignment with overall experience strategy and principles. Guide respective experience design teams and BU to address pain points and inconsistencies and to drive improvements.
• Work closely with cross-functional teams to gather necessary data and validate information to facilitate ATB enhancement discussions.
• Monitor channel performance, analyzing transaction data, identifying trends, and proactively resolving any issues.
• Collaborate with cross-functional teams, including customer support, and engineering, to implement strategies that improve success rates and minimize customer churn.
• Analyze large datasets to extract meaningful insights, trends, and patterns to identify business needs and translate them into actionable insights and recommendations, to contribute to the decision-making processes and strategic planning.
• Perform ad-hoc analysis to address specific business questions and challenges.
• Conceptualize and execute on journey stage innovation & continuous improvement initiatives.
• Ensure the implementation of customer experience strategy and philosophy throughout the projects and processes worked on.
• Lead and direct Root Cause Failure Analysis of significant People, Process and Equipment related to downtime events; implement permanent corrective actions to mitigate probability of reoccurrence.

Manage and prioritize enhancements with teams

• Work with business units across Showmax and Multichoice to design holistic customer experiences, uncovering customer needs, pain points and translate these into business opportunities.
• Manage and optimize the ATB channel to ensure a seamless and efficient experience for subscribers.
• Manage and maintain relationships with Multichoice Digital Enablement Team to ensure reliable and efficient payment processing for our subscribers.
• Own the ATB product backlog. Build and prioritize the product backlog ensuring the team is working on the biggest problems and opportunities.
• Prioritize different problems, making sure that imminent problems are resolved first, but the long-term is also taken care of.
• Conduct analysis to unpack pain points and provide insights into root causes; develop and drive initiatives to deliver improvement.
• Identify, prioritize and execute innovation and continuous improvement interventions - quick wins, medium term (deliver in 3 to 4 months), long term (>4 months)

Market expansion, onboarding, winback and retention

• Evaluate the adoption of ATB across markets.
• Percentage of New Users Completing Onboarding: Measure the rate at which new users successfully complete the onboarding process.
• Customer Lifetime Value (CLTV): Assess the value generated by individual users over their lifetime as subscribers, considering market-specific challenges.
• Track the increase in user base within the targeted new markets, with an understanding of local constraints.
• Measure the success of campaigns, providing recommendations on ways to optimize campaign performance.
• Winback Rate: Measure the percentage of former subscribers who are successfully re-engaged.
• Churn Rate: Monitor the percentage of users who cancel their subscriptions, considering challenges such as internet connectivity and payment methods.

Reporting

• Foster the growth and development of the ATB target through continuous improvement and dialogue with impacted stakeholders.
• Participate in the development and refinement of subscriber forecasting models.
• Work with the Customer Insights Specialist to gauge customer satisfaction, gather user feedback on the ease and convenience of ATB, identifying areas for improvement.
• Communicate complex findings and insights to both technical and non-technical stakeholders through clear and concise presentations, reports, and discussions.

 
Qualifications Essential

• B Degree or equivalent qualification in an applicable field is required (Degree in Industrial or Process Engineering / Marketing/Statistical Analysis or related experience would be advantageous)
• Degrees, diplomas and certificates are advantageous, but an impressive and fantastic portfolio could get you the job

Experience

• 3-5 years working experience in the telecommunications industry or subscription based organization.
• Strong analytical skills, empowering you to translate data into actionable strategies.
• Exceptional communication abilities, enabling you to collaborate effectively across teams.
• Familiarity with customer segmentation, personalization strategies, and A/B testing.
• Experience with UI/UX design principles and their application to streaming platforms.
• Excellent understanding and proven track record using Project management principles.
• Problem-solving skills with the ability to navigate complex process issues and find solutions that satisfy all parties.
• Previous experience working within the African market, understanding its unique dynamics.
• An innovative mindset that drives constant improvement and innovation.
• Experience in customer-facing industries (such as Telcos, Financial Services or Retail) advantageous

Technical Competencies

• Strong Coordination skills & Conflict Management
• Strong Analytical skills
• Strong Communication & Presentation skills
• Project management
• Operations, Customer Care Management
• Report writing for Senior Management audience
• A/B Testing
• Customer Lifetime Value
• Customer Experience design
• Continuous Improvement
• Project Management

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Purpose of the Position

A Senior Specialist to join the Customer Management team within Customer Value Management portfolio. This is a small, high-impact team that partners with the cross functional teams and department heads to shape our growth and offers strategy, and to translate that strategy into results. The role will report directly to the Senior Manager of Customer Management.

As part of the Customer Management team, you will contribute to the growth aspirations of our business by owning and driving business case development for subscription growth offers and campaigns; presenting these findings and recommendations to business leaders; and monitoring the performance of these campaigns, proposing ways to optimize these campaigns where necessary.

Key Performance Objectives

• Subscriber Targets
• Scope and lead projects to help Showmax reach its near- and long-term subscription business goals.
• Provide rigorous quantitative analysis and insights to company and department leaders that shape their perspectives and influence departmental and cross-company growth plans.
• Communicate important findings to senior leadership and ensure recommendations have the right owners for execution.
• Work with leaders across functional teams (e.g., Product, Marketing, Partnerships, Data, and Finance) to implement relevant recommendations.
• Support cross-functional teams on regular strategic planning, driver-based forecasting and performance management processes.
• Analyzing pricing models and subscription offers to maximize user acquisition and retention.

Business Case Development and Recommendation

• Ideate offers and campaigns with Customer Value Management team in line with business strategy and subscriber targets.
• Identify cost and revenue drivers of campaigns.
• Develop business case models which incorporate campaign scenarios and options in order to quantify expected uplift.
• Summarize findings with clear recommendations to support decision-making with leadership teams.
• Exploring and testing new subscription models or plans that cater to different user segments or demographics.

Measurement, Monitoring and Optimization

• Collaborate with forecasting, reporting and analytics functions to measure actual performance of campaigns against business cases and campaign objectives.
• Identify areas for improvement and enhancements to optimize campaign performance where necessary.
• Conducting market research to understand customer preferences, pricing sensitivity, and factors influencing subscription decisions.
• Monitoring the competitive landscape in the streaming industry to identify trends and opportunities for Showmax’s’ growth and offers.

Qualifications Essential

• Degree in Marketing, Statistics, Economics or Finance
• Degrees, diplomas and certificates are advantageous, but an impressive and fantastic portfolio could get you the job

Experience

• A minimum of 5-8 years working in Strategy, Consulting, Business Analysis or similar fields
• Demonstrable experience of influencing growth with a focus on data.
• Data analysis and data modelling skills required.
• Knowledge of CVM/Marketing is advantageous.
• Experience in customer-facing industries (such as Telcos, Financial Services or Retail) advantageous.
• Must have a passion for leveraging data and insights to drive profitable growth.

Technical Competencies

• Data Analysis and Visualization
• Strong presentation skills
• Strong capability in driving actionable insights from data
• Knowledge of SVOD service and its components
• Very strong Excel skills
• Very strong PowerPoint Skills
• Customer Insights
• Pricing and Offer Optimization
• User Acquisition Strategy
• Subscription Model Innovation

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Purpose of the Position

To deliver precise and timely reports and insights, enabling the creation of strategic slide decks, advising on data interpretation for informed strategic decisions in the Connected Video business. This role supports CVM communications, general CVM reporting, cohort building, and optimization of CVM activities.
To act as a trusted partner, providing the data driven insights and actions to contribute to the strategic focus areas for the CVM team.

Key Performance Objectives

Segmentation Management & Automation

• Perform complex user journey analysis using standard funnels, machine learning and process mining techniques to understand the flow of customers through the product.
• Drive CVM operational and data processes to effectively support audience creation and optimisation.
• Develop reporting in Power BI, Amplitude and similar tools to provide insights to the business regarding marketing campaign performance and trends.
• Analyse marketing engagement metrics and campaign performance to inform ongoing strategy and optimisations.
• Conduct ad hoc deep dive analyses to understand customer behaviour and present results back to Showmax and CVM Marketing executives, provide detailed result documentation and informal reports.
• Act as a partner to the Showmax CVM Marketing team, providing in depth analysis on requests and based on own data exploration, giving insights and interpretation of the data to guide strategic decision making.
• Identify opportunities to improve business as usual processes using modern technologies and automation.
• Source, clean and combine data from various sources to design reports connecting the dots and provide holistic views of the business and the environment in which we operate.
• Maintain, build and improve data consolidation and automation from media platforms, publishers, web analytics, internal data and CRM platform to enable an integrated view of the data in one environment.

Stakeholder Relations

• Establish and monitor healthy, diverse internal and external relations and implement remedial actions where required, in the achievement of organisational goals.
• Establish and maintain a close relationship with the CVM team and ongoing operational processes to deliver meaningful support and insight.
• Strong stakeholder management to manage the Showmax CVM Marketing executive`s expectations around reporting and automation deliverables.
• Oversee data relationship with external agencies, internal teams, group projects and consultants.
• Mentor and provide technical guidance to other team members.
• Provide data related knowledge sharing within the business.

Reporting

• Provision of timely and accurate update and expectation management in accordance with business and management requirements for specific projects.
• Report on status, risk and timelines regarding projects to provide visibility and line of sight.

Qualifications

Essential

• Degree in Science/Mathematics/Data Analysis

Preferred

• Post Graduate qualification in Engineering/Data Science/Business Management

Experience

• 5-8 years in an analytical or engineering field working with large data sets (streaming and batch)
• Experience within CVM or marketing operational processes and data
• Experience with CDP platforms, Marketing automation tools (mParticle | Braze | Kochava experience preferred)
• Excellent analytics skills, Python or R, data mining, data visualization and SQL capabilities
• Experience working with data warehouses/large databases
• Experience in Tableau/Power BI/SSRS with working knowledge of DAX
• Maintenance of data integrity and accuracy
• Analyse, report and surface insights and feedback
• Experience working with large data sets including data cleansing and validation
• Ability to identify trends/behaviours from complex data sets and suggest where they can be applied

Technical Competencies

• Analytical skills
• Problem-solving
• Attention to detail
• Communication skills
• Numerical capability
• Data Analytics
• Data Management
• Marketing Automation
• SQL database
• Continuous Improvement
• Customer Relationship Management
• Customer Segmentation
• Cohort Analysis
• Predictive Modeling

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Purpose of the Position:

To ensure that the team delivers Linear, VOD Push/Pull DSTv Stream and Showmax catalogues that are 100% full and up to date all the time.  Ensure content receipted into the facility is done so timeously and that it is quality checked, processed, archived and made ready for use as input across the spectrum of video services offered by MultiChoice.

Key Performance Objectives

Content Processing & Management:

• Oversee All content workflows for OTT and STB distribution – e.g. responsible for ensuring availability of metadata, video, graphics and other required distribution elements
• Validate content availability downstream on all Linear and VOD platforms and ensure its meets QA expectations
• Supervise content ingest, processing, quality assurance.

Stakeholder Management:

• Act as first technical & operational point of contact in collaboration with Media Traffic and Content Acquisition for content providers, and support file-based media operations across the various business domains.
• Act as escalation path for prioritizing content processing, facilitating corrections to rejections and resolving issues when they arise.
• Lead interactions, regarding technical aspects of content receipting with third party content providers and media operations teams across the company.

Operational Delivery:

• Manage day to day workflows for content ingestion and dependent processes.
• Ensure content is processed on delivery and escalate any late delivery incidents to Media Traffic
• Lead operational account management of media assets into the VoD platform by coordinating with content providers and support teams
• Drive internal metrics for measuring operational VoD performance, quality of processes, resourcing and ROI.
• Manage the promo library to ensure that ads/promos are up to date and to prevent using expired content in VOD file creation.
• Ensure the deliver, timeous processing of all licensed, commissioned short and long format content required by entertainment and sport for linear transmission and other platforms.
• Analyse playout schedules to determine priorities and type and quantity of media required.
• Handle all media as per the playout schedule.
• Ensure placement programming files are clipped, sent and QCed before playout.
• Facilitate ISIS Media Management.
• Find Legacy material and prepare for playout.
• Provide weekly feedback to internal partners.
• Monitor the quality checking of HD and UHD content, clipped and sent to TX (What does this mean, please write in full)
• Generate - Process QC Pa Invoices and shift roster.

People Management:

• Oversee the activities of the team to ensure effective delivery of business outcomes.
• Develop a high performing team by embedding formal performance management process using I-perform system and informal coaching. Encourage frequent knowledge sharing between team members.
• Determine and analyse development needs for the team and ensure that identified training requirements are budgeted for and executed.
• Interview and recruit new members of the team, including determining appropriate compensation levels with input from Human Capital.
• Create effective workforce and recruitment demand plans to ensure that current and future business requirements can be met.
• When required, initiate disciplinary processes for team members calling on support from Human Capital when required.
• Resolve grievances raised by team members and escalate only if required.
• Address poor performance of any team member through the formal Performance improvement programme and ensure that continued poor performance is appropriately dealt with.
• Motivate team members and ensure that their efforts are recognised.

Qualifications

• A degree in Film & Television Studies/Media Studies/Media Operations/Engineering (Computer or Electronic) /Business Management or Equivalent
• Post Grad will be an added advantage

Experience

• A minimum of 10+ years of Content Processing experience
• Experience in creating and distributing digital video products with short turnaround times as well as larger scale digital video product launches.
• Experienced in Broadcast Technology workflows

Technical Competencies  

• Operations Management 
• Risk & Governance Management
• Project and Portfolio Management
• Financial Management
• Media Processing (Content)
• Customer Centricity
• Content Management

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Purpose of the Position

Execute and maintain the creative direction for unscripted emotainment content for the M-Net channels in the middle and mass market segment whilst ensuring balance between creative vision, audience engagement and business objectives.

Key Performance Objectives

Strategy Formulation and Execution

• Formulate and execute unscripted emotainment channel strategy in line with the target audience.
• Develop and manage an AFP slate for the Afrikaans channels.
• Develop a content acquisition strategy that targets the right producers and resonates with the wider channel strategy and audience.
• Determine the mix of formats, genres, and themes that will resonate with the target audience and channel.
• Assess and develop current affairs content that speaks to premium market segment, pushes boundaries, while consistently negating risk.
• Identify target audience demographics and preferences for unscripted content.
• Analyse market trends and competitors to identify content gaps and opportunities.
• Content Execution 
• Develop innovative new programs taking into consideration the Channels positioning and strategy.
• Establish guidelines for content production to ensure consistency in quality, tone and storytelling across different projects.
• Prepare and present viable content proposals.
• Pioneer new formats and innovation in content creation.
• Manage the risk associated with current affairs content.
• Ensure sponsorship elements are included in content in a way that satisfies the DMS contract, and content requirements,
• Work with commissioning teams to flesh out concepts, outlines, and pilot episodes.
• Greenlight projects that show promise and align with the channel objectives.
• Monitor the performance of unscripted content through audience metrics, ratings, and viewer feedback.
• Analyse data to gain insights into audience preferences and content effectiveness.
• Use feedback and data to optimise future content execution and improve audience engagement.
• Collaborate with marketing teams to develop promotional strategies for unscripted content.
• Identify opportunities for cross-promotion and integration with other content or marketing initiatives.
• Leverage social media and digital platforms to engage with audiences and build anticipation for upcoming content.

Manage Production

• Ensure that programs are produced to the highest standard and are cost-effective.
• Manage the commissioning process.
• Manage all productions houses strictly to contractual deliverables and ensure all contractual agreements are signed prior to production.
• Approve scripts and shooting schedules for all programs.
• View and provide editorial input on all programs at online and offline stage.
• Approve all final programs for broadcast.
• Take overall editorial responsibility for programs and ensure that programs satisfy M-Net editorial standards.
• Ensure producers deliver programs and promotional material as per agreed schedule.
• Ensure content is delivered on time for multiplatform.
• Ensure all episodes and promos are considered against BBCSA standards and assessed for risk within target audience.

Stakeholder Management

• Establish and maintain effective relationship with Independent Producers.
• Foster and develop strong relationship with production companies and sponsors.
• Regularly follow up and feedback with critical business partners.
• Negotiate deals and contracts with talent and production partners.
• Collaborate with legal and business affairs teams to ensure all agreements are in compliance with relevant regulations and policies.
• Communicate financial performance and strategies to key stakeholders, including executives, investors, and production partners.

People Management

• Manage the commissioning team to ensure effective delivery of business unit objectives.
• Develop a high performing team by embedding formal performance development and informal coaching.
• Encourage frequent knowledge sharing between team members.
• Encourage innovation within the team and explore new formats or approaches to content creation.
• Determine and analyse development needs for the team and ensure that identified training requirements are budgeted for and executed.
• Interview and recruit new members of the team, including determining appropriate compensation levels with input from Human Capital.
• Create effective workforce and recruitment demand plans to ensure that current and future business requirements can be met.
• Review and update the department’s organisation structure and role descriptions on at least an annual basis to ensure that they are fit for purpose and contain all the accountabilities of each team member.
• Approve leave requests for team members and create a leave plan to ensure adequate coverage.
• When required, initiate disciplinary processes for team members calling on support from Human Capital when required.
• Resolve grievances raised by team members and escalate only if required.
• Address poor performance of any team member through the formal Performance Improvement program and ensure that continued poor performance is appropriately dealt with.
• Motivate team members and ensure that their efforts are recognised.

Financial Management

• Collaborate with the Finance team to ensure effective financial management of high financial risk/complex productions and/or across a portfolio of productions.
• Create and manage budgets for individual projects, ensuring efficient allocation of resources.
• Conduct financial analysis to evaluate the feasibility and profitability of unscripted content projects.
• Allocate resources effectively, including talent, production crews, and locations.
• Implement cost management strategies to control production expenses without compromising the quality of content.
• Identify opportunities to improve efficiency in production processes to reduce costs.
• Prepare business plans for new content ideas, considering potential revenue streams and cost structures.

Reporting

• Generate regular financial reports for senior management and stakeholders, providing insights into the financial performance of ongoing projects.
• Prepare financial forecasts to predict potential revenue and expenditure for future projects.
• Prepare reports that inform content development and positioning.
• Prepare concise and informative reports for presentation to channel executives and stakeholders.
• Collaborate with other departments, such as marketing and finance, to generate comprehensive reports that encompass various aspects of content performance.
• Share insights and recommendations with cross-functional teams to drive better decision-making.

Qualifications Essential

• A Post Graduate Degree in Film and Television/5Marketing/Scriptwriting or equivalent NQF Level 7 qualification

Experience

• A minimum of 8 -10 years of experience as an executive producer, series producer or commissioning editor.
• A minimum of 2 years Senior Management experience in the media and entertainment industry.
• Extensive entertainment and broadcasting Industry knowledge and experience.
• Experience in delivering successful big reality international formats.
• An interest in news and current affairs.
• Extensive understanding of audiences.
• Deep knowledge of current and future content trends in multiple markets and platforms.
• People management experience is essential.
• Managing large production budgets.

Technical Competencies

• Content Development and Storytelling
• Content Editing and Post-Production
• Content Distribution Platforms
• Crisis Management
• Data Analytics and Audience Insights
• Editorial judgement
• Financial Management
• Negotiation and Contract Management
• Legal and Rights Management (content)
• Risk Management
• Project Management
• Production Management

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Purpose of the Position

• To collect and validate business information (which can then be used by data scientists and business stakeholders).
• To design and implement data models and architectures that enable business stakeholders to gain insights from large-scale datasets.
• To design and develop ETL processes, pipelines, and data validation processes to ensure accuracy and consistency of data.
• To identify valuable data assets, in order to reduce duplication and enable faster delivery of deeper insights to the ST Operational reporting.
• Identify key drivers and value creators within user journeys.
• Developing and maintaining dashboards, reports, and visualizations that provide insights into key business metrics and trends.
• To help the organizations leverage their data to make informed decisions and improve business outcomes.

Key Performance Objectives

Compliance

• Ensure solutions adhere to standards and best practices and participate in solution reviews to ensure all solutions fit within standards
• Operate within project environments and participate in CII continuous improvement efforts

Data Engagement and Support

• Align to the division’s capability in using operational data to drive consolidated, reusable datasets, reducing data silos and duplication.
• Provide support to ST Executive Team comprised of IT Operations, Development and Program Management data.
• Identify opportunities to improve business as usual processes using modern technologies and automation.
• Work with cross-functional teams to identify data requirements, prioritize data initiatives, and drive solutions that enable data-driven decision making.
• Analyze operational data performance and effectiveness and provide actionable insights for future planning and optimization.
• Maintain, build and improve data consolidation and automation from operational data to package data for re-use.
• Design and implement complex enterprise view reports in existing IT Operational Reporting tools.
• Analyze and organize raw data.

Technical Competency

• Be accountable for solutions, their sustainability and accuracy as well as delivery deadlines.
• Share knowledge and practical experience with community and team.
• Implement best practice Data warehousing development based on methodology adopted for solution by Architecture.

Operational Delivery

• Develop and comply to Data Modeling and Database Design Standards.
• Align to Data Model and Database Design Quality.
• Develop and Maintain Logical Data Models.
• Develop and Maintain Physical Data Models.
• Design Physical Databases.
• Communicate with various business areas and gather and prioritize their business requirements.
• Manage application and data integration platforms. 
• Create reliable pipelines.
• Combine data sources.
• Architect data stores.
• Provide subject matter expertise in the review of data sources, decoding data inconsistencies, and provide business logic for initiating data discovery.
• Collaborate with data science teams and build the right solutions for them.
• Assist in designing and develop data models, ETL processes, and pipelines to support data ingestion, transformation, and analysis.
• Develop and maintain dashboards, reports, and visualizations that provide insights into key business metrics and trends.
• Design and implement data quality and data validation processes to ensure accuracy and consistency of data.

Qualifications

• Minimum suitable tertiary qualification or an equivalent.
• Post graduate qualification would be advantageous.
• Cloud Technology Certifications in Databricks, AWS, Azure, Data Engineering and other technologies highly advantageous.

Experience

• A minimum of 2-3 year in ETL Framework driven environment
• 3-5 years Multiple database experience advantageous
• MSSQL/SQL
• MySQL
• Postgres SQL
• No-SQL
• Data Virtualization
• AWS data
• At least 5 years working experience.
• Knowledge of Data Virtualization and Data Warehousing.

Technical Competencies

• Data Modeling and design
• Programming knowledge and skills
• Project Management
• Risk Management
• Customer Expectation Management
• Business Analysis Techniques
• BI and Analytics Architecture (including Big Data)