Career Opportunities at Nedbank

Job Purpose

• We are looking for an analytical, dynamic & innovative Client Data Management Consultant/Data Analyst to join the Client Services team in Cape Town. The core purpose of this role is to collect, manage and maintain valid, accurate and complete client data to support various business objectives and strategic objectives. A successful candidate would also be required to develop reporting dashboards to draw insights and accelerate the processes of data analysis and reporting of client data.

Minimum Experience Level

• 2+ years data management and analysis experience in Asset Management environment

Job Responsibilities

• Non-negotiable: Utilisation of Power BI and other dashboard technologies to streamline reporting
• Ensure reports / dashboards are produced timeously
• Proactive detect and identify issues and reporting thereof to internal and external stakeholders
• Manage and report monthly on progress, cost and benefits of client data maintenance.
• Implement and manage various client data maintenance campaigns.
• Enhance the integrity and completeness of data to support business objectives.
• Ensure that client data integrity (i.e. ensure that data is accurate and relevant) is achieved.
• Effectively and efficiently communicate with clients.
• Management and implementation of the client data maintenance strategy with various stakeholders in the business.
• Ongoing review (including audit) and reporting status of the client database. 
• Propose, implement, or enhance relevant processes and systems to the business.
• Implement, manage and reporting of unclaimed benefits.
• Provide feedback progress to various monthly committees
• Comply with regulation with regards to client details information.
• Manage and mitigate risk.
• Sharing information and encouraging participation in decision making processes.
• Stay abreast in field of expertise and deliver on the expectations from stakeholders.
• Contribute to team effectiveness and operational excellence. 

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• National Diploma or Degree in Information Technology/ Information systems or equivalent professional qualification

Behavioural Competencies

• Earning Trust
• Customer Focus
• Decision Making
• Facilitating Change
• Driving for Results
• Planning and Organizing

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Job Purpose

• To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Job Responsibilities

• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Identify key individuals in the client organisation, by consulting with organisation as well as consulting internal bank stakeholders. Build relationships between client and key Nedbank stakeholders (corporate, Business and Retail Bankers and Product Channels) by knowledge and networks sharing and inviting them to presentations and client meeting. Maintain regular contact with clients using a range of communication such as Routine Calls and electronics media and regularly by scheduling meetings and visits with Key Individuals 
• Ensure client needs are met by responding to requests timeously, managing expectations and ensure information is provided correctly to stakeholders utilising appropriate resources. 
• Recommend solutions for identified needs by analysing the information and matching it to bank offerings; and present solutions to the client by following Nedbank corporate and retail standards.
• Draw up action plans that will suit the business needs and environment and obtain approval by presenting solutions and plans to clients. Implement negotiated dates, monitor plans and roll out of plans.
• Monitor sales and market share; actual against target; by using MIS information and take corrective action/make recommendations where indicated. 
• Build awareness of Nedbank offerings by organising and engaging in appropriate activities such as training programmes and presentations; using various communication channels.
• Plan training using bank accredited trainers in line with customer requirements by consulting clients on needs, identifying challenges and finding suitable solutions that are fit for purpose. Ensure quality training by briefing trainers on organisational and participant needs; levels and languages. Monitoring stakeholder satisfaction by gathering feedback from clients and training participants and make recommendations for improvements and opportunities; using feedback gathered.
• Create opportunities for sales by consulting clients and gathering information from them about their employees' and other stakeholders' financial profiles and needs and sharing knowledge with team
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers

Minimum Experience Level

• 4-5 years' Retail Motor Dealer Relationship Management experience in the financial sector a must
• Experience in a Sales and Deal Origination related to a Corporate Client Portfolio within a Banking / Financial Services environment would be advantageous
• 2 - 3 years' People Management experience (Team Leader / Supervisor within Operations, Client Services and / or Collections & Recoveries)       
• 2 – 3 years’ VAF (Vehicle and Asset Finance) Credit Manager or F&I (Finical and Insurance Manger) Manager experience would be an advantage

Requiremetns

• Matric / Grade 12 / National Senior Certificate
• Successfully completed NQF Level 6 or Higher in a Financial, Business or a Sales and Marketing-related field essential
• Must have minimum FAIS 120 Credits
• Key Individual Certification or Regulatory Examination 5 would be an advantage
• Qualification in Secured Lending would be an advantage 
• Valid driver’s licence with own reliable transport essential  

Technical / Professional Knowledge

• Banking knowledge
• Banking procedures
• Business Acumen
• Business principles
• Business writing
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Microsoft Office
• Nedbank policies and procedures
• Nedbank vision and strategy
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Decision-making process
• Nedbank culture
• Cluster Specific Operational Knowledge

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Job Purpose

• To minimise financial and reputational risk exposure relating to administration functions for internal and external stakeholders within Nedbank through enabling others.

Job Responsibilities

• Build strong relationships with external stakeholders by identifying needs; paying on time; resolving queries timeously; networking and regular communication.
• Build and maintain working relationships by fostering collaboration; ongoing communication; assigning responsibility and accountability and sharing relevant information.
• Ensure transformational target are met for own team through consideration of targets during the staff recruitment; retention and training process and utilising suppliers listed on the preferred supplier list.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate in the development and implement action plans to address issues raised in culture surveys to improve results.
• Address issues raised in culture surveys by participating in the development and implementation of action plans.
• Create a client service culture through various required interventions.
• Support and encourage staff to participate and support corporate responsibility initiative.
• Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
• Encourage team to generate innovative ideas and share knowledge.
• Improve turn-around times by mentoring staff and measuring performance according to SLAs.
• Contribute to Business unit profitability by preventing and minimizing financial losses and monitoring expenses.
• Manage performance of staff by implementing performance agreements; ensuring a clear vision; agreeing on goals and objectives; providing regular feedback on performance; recognising and rewarding achievement and take appropriate corrective action where required.
• Mentor and coach staff on identified performance gaps by discussing these performance gaps and agree on appropriate action to be taken.
• Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
• Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
• Contribute to team effectiveness byfollowing the recruitment process when recruiting talent.
• Maintain a capable high performing team andensure an environment for optimal performance is created by identifying talent pool through conducting career conversations; utilising the talent grid principles and developing talent retention programmes (e.g rotation).
• Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
• Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list.
• Meet team objectives by scheduling and coordinating staff and resources according to daily SLAs.
• Improve team performance by identifying staff performance gaps from assessment evaluations; analysing performance data from the Management Information System (MIS); mentor and coach.
• Drive workflow efficiency by reviewing work for quality; constantly checking and monitoring systems; allocating resources; organising staff and coordinate activities according to work volumes.
• Resolve work obstacles by investigating; identifying root cause; selecting best alternatives and provide feedback to relevant stakeholders.

People Specification
Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• National Diploma: Financial Management , Matric / Grade 12 / National Senior Certificate

Minimum Experience Level

• 2-3 years people management experience in financial risk and process management

Technical / Professional Knowledge

• Business administration and management
• Client service management
• Communication Strategies
• Consumer behaviour
• Financial Accounting Principles
• Governance, Risk and Controls
• Principles of project management
• Relevant Nedbank product knowledge
• Staff resource planning
• Management information and reporting principles, tools and mechanisms

Behavioural Competencies

• Aligning Performance for Success
• Coaching
• Customer Focus
• Facilitating Change
• Guiding Team Success
• Delegation and Empowerment

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Job Purpose

• To direct; add value and enable business decisions through effective trade lifecycle management; financial analysis; reporting and controls within the Markets business; in line with Nedbank business strategy.

Job Responsibilities

•  Trade Lifecycle Management, including setting up market data required to book & value trades and positions. Booking and amending where necessary, including recons and trade documentation for complex trades
•  Profit and Loss validation, attribution and reporting
•  Independent price verification and valuation of instruments and market data
•  Close working relationship with the Front Office, and bridging the gap between the trading desks and support areas
•  Provide meaningful recommendations, explanations and highlights of concerns or anomalies by analysing and interrogating trading information.
•  Protect the trading environment by ensuring controls are adhered to.
•  Ensure accurate financial results by reviewing reconciliations and following up on unreconciled items.
•  Comply with relevant legislation by reviewing and submitting statutory returns timeously.
•  Understand and meet stakeholders requirements through ongoing engagement.
•  Assist in the achievement of group collaboration initiatives by identifying opportunities to create beneficial partnerships and synergies.
•  Ensure relevant, best practice analysis and reporting by providing ongoing guidance and coaching to the team.
•  Meet deadlines and targets through prioritising effectively, planning and communicating.
•  Maintain high standards of analysis and reporting within defined timeframes by planning, organising and monitoring workflow.
•  Contribute to intellectual capital development by providing continuous motivation, mentoring, coaching and on the job skills training.
•  Achieve business objectives within a specific timeframes by scheduling and coordinating activities and identifying appropriate resources to perform these activities.
•  Manage defined risks in the finance function and risk categories at targeted levels by adhering to internal and external guidelines/policies/ procedures/business rules/ compliance and governance requirements.
•  Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
•  Identify training courses and career progression for self through input and feedback from management.
•  Ensure all personal development plan activities are completed within specified timeframe.
•  Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
•  Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
•  Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
•  Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.Green Strategy).
•  Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

People Specification
Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Professional Qualifications/Honour’s Degree

Preferred Qualification

• Bachelor of Commerce: Financial Management
• CFA Candidate / Financial Management / Engineering / Data Analytics / Mathematics

Preferred Certifications

• CFA Candidate / Financinagal Maement / Engineering / Data Analytics / Mathematics

Type of Exposure

• Problem solving
• Developing ways to minimise risks
• Drafting reports
• Managing conflict situations
• Influencing stakeholders to obtain buy-in for concepts and ideas
• Comparing two or more sets of information
• Writing business proposals
• Conducting needs analysis
• Communicating standards to others
• Answering customer questions
• Preparing and delivering presentations
• Conducting gap analysis between scope and proposals
• Interacting with various levels of management
• Using different approaches in new work situations business proposals
• Identifying trends.

Minimum Experience Level

• New Graduate up to 3 years’ experience in Banking / Engineering / Quantitative Analytics / Financial Modelling 

Technical / Professional Knowledge

• Business Acumen
• Business principles
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Nedbank policies and procedures
• Principles of financial management
• Research methodology
• Business writing skills
• Microsoft Office Product
• Regulatory knowledge
• IT / Banking knowledge

Behavioural Competencies

• Applied Learning
• Communication
• Decision Making
• Innovation
• Work Standards
• Technical/Professional Knowledge and Skills

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Job Purpose

• Use the automation framework and pre-defined test tools to inspect, analyse, design, develop and implement re-useable automated test assets to quality assure the solution and its architecture to ensure the overall quality of the solution.

People Specification

• Actively participate in the planning, estimation and sizing of products, features, stories to be delivered.
• Delivery of a well-structure and standard designed, quality assurance solutions within the timelines agreed with the delivery team.
• Report and manage the resolution of issues timeously to avoid unplanned expenses which could result in late delivery and stability issues once operational.
• Contribute to the retrospective reviews to introduce efficiencies which will ensure quicker delivery with high quality to our clients.
• Work closely with Test Leads, Chapter Leads, Developers, Architects, Product Owner and other Stakeholders to meet the expectations of our client.
• Build and foster deep relationship with Peers, Subject Matter Experts, Developers, Product Owner and other Stakeholders though honest communication which align to the Nedbank Values.
• Liaise with Stakeholders across Group Technology to build a network that will align to nWoW.
• Contribute to the systematic breakdown of the business need into manageable feature(s), stories and epics that can be delivered.
• Participate in the backlog grooming.
• Participate in the sprint planning, test estimation and success criteria per story.
• Discuss the low level design and functional requirements with the QA Lead, Application/Solution Architect to understand the approach to test automation.
• Collaborate with the Core Technical Team to continuously improve the test harness, automation frameworks and overall platform.
• Develop the automation code using the automation framework for execution.
• Implement the test automation solutions with the objective that it has adequate coverage within the sprint and can be re-used for regression testing.
• Ensure the test automation solution meets the architectural and development standards that are re-usable and scalable.
• Confirm that the automation test suite implemented is appropriately catalogued and aligns with the governance.
• Responsible for testing of the system or component testing under load, high-availability, recoverability and other fit for purpose software non-funtional testing.
• Log defects using the pre-defined defect management tool and ensure the relevant information is captured accurately that will assist with the root cause analysis.
• Identify potential product risks and communicate to the QA Lead the details and any possible mitigation factors.
• Collaborate with the stakeholder to ensure the resolution of a defect and that the root cause analysis is performed and recorded.
• Report status of testing to the squad daily.
• Participate in all retrospective reviews.
• Participate in the showcase to stakeholders.
• Understand and manage own time based on expected timelines articulated by the line-management and project expectations.
• Collaborate with Peers and industry experts to understand technical advances and its application within the Nedbank eco-system.
• Seek ongoing improvements in technical capabilities.
• Mentor the Software Test Engineers within the team to improve their technical capabilities.
• Support the achievement of the  business strategy, objectives and values.
• Stay abreast of developments in field of expertise.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities.
• Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy.
• Seek opportunities to improve business processes, models and systems though agile thinking.

Job Responsibilities

• Test Automation of all applications, delivering within the SAFe construct. The candidate will work in a squad, doing in-sprint automation, leverage the approved Toolsets in EQA (Selenium, Appium, JMeter, RestAssured, using JAVA with IntelliJ).

Required Technical Knowledge 

• Quality Assurance Engineering practices
• Java programming skills
• QA Toolsets (eg: Selenium, Appium, Healenium, RestAssured etc)

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Bootcamp training in Agile and DevOps.

Essential Certifications

• ISTQB foundation or equivalent (ISEB)

Minimum Experience Level

• 5 - 8 years Test automation experience
• Testing of Web & Mobile frontends and APIs
• Insprint automation using established Test Tools and Frameworks
• Non-Functional Testing and integration into DevOps Pipelines

Technical / Professional Knowledge

• Programming (OOP)
• Java Development with J2EE and/or Springboot knowledge (Advanced)
• Automation testing using Selenium
• Use of repository systems ie: Azure Repos
• Testing of Services using automation tools such as Rest Assured (and SOAPUI).
• BDD and TDD
• Continuous Integration (CI) process with Jenkins or Azure Pipelines.
• Agile methodology and working in agile teams
• Use of Maven
• Use of Jira and Confluence
• Exposure to Cloud technology.
• Experience in building stubs.
• Experience in Service Virtualisation

Behavioural Competencies

• Building Partnerships
• Decision Making
• Influencing
• Managing Work
• Work Standards
• Technical/Professional Knowledge and Skills

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Job Purpose

• To Lead the Test Implementation in accordance with the agreed Quality Assurance principles and standards in order to manage the Product risk and inter-dependencies during the Product Life-Cycle. Ensure alignment across Business Analysis, Development, Quality Assurance and Environment to optimise the testing efficiencies across the Product delivery stack. Ensure team effectiveness and healthy team dynamics.

Job Responsibilities

• Build a deep understanding of the business need in order to contribute to the ongoing value proposition.
• Liaise with Stakeholders across Group Technology to build a network that will align to nWoW.
• Participate in the sprint planning, and success criteria per story/epic.
• Participate in the Squad backlog grooming.
• Facilitate the daily stand-up where necessary and manage the issues raised by the Software Quality & Test Engineers and remove any blockers.
• Encourage the Software Quality & Test Engineers to collaborate across team to ensure efficient implementation of Product and ensure automation governance is adhered to by all.
• Facilitate the handover of QA deliverables for all testing phases.
• Review and ensure all QA artefacts are stored centrally.
• Encourage continuous learning and questioning of the business and technology.
• Allow for and encourage significant investment in the end-to-end QA design.
• Review and prioritise all issues raised by the Software Quality & Test Engineers.
• Work with the Enterprise Quality Assurance Chapter Lead on the metrics and reporting to communicate testing status.
• Ensure the QA deliverables produced aligned to the test approach.
• Encourage the Software Quality & Test Engineers to collaborate across team to ensure efficient implementation of Product and ensure automation governance is adhered to by all.
• Facilitate the handover of QA deliverables for all testing phases.
• Review and ensure all QA artefacts are stored centrally.
• Encourage continuous learning and questioning of the business and technology.
• Allow for and encourage significant investment in the end-to-end QA design.
• Review and prioritise all issues raised by the Software Quality & Test Engineers.
• Work with the Enterprise Quality Assurance Chapter Lead on the metrics and reporting to communicate testing status.
• Ensure the QA deliverables produced aligned to the test approach.
• Communicate the Product risk to the Product Owner, Scrum Master & Chapter Lead and highlight any mitigating factors.
• Ensure the defect management process is adhered to by the Software Quality & Test Engineerss and where necessary chair the defect triage sessions.
• Participate in the retrospective reviews and seek efficiencies which will ensure quicker delivery with high quality to our client(s).
• Produce a closeout report and monitor product health in production for 2 weeks to ensure any issues are referenced in the report for completeness.
• Elicit business and Subject Matter Expert participation and input where necessary.
• Encourage Peer reviews of the QA artefacts.
• Understand and manage own demand based on expected timelines articulated by the line-management and project expectations.
• Collaborate with Peers and industry experts to understand technical advances and its application within the Nedbank eco-system.
• Seek ongoing improvements in technical capabilities.
• Mentor the Engineers within the team to improve their technical capabilities.
• Responsible for performance management of direct reports (e.g. performance contracts, development plans, poor performance and improvement plans, and review).
• Ensure the team dynamics are healthy (coaching and mentoring, assist with decision making, encourage self-organisation and assist with prioritisation).
• Ensure direct reports' time sheets are created and signed off timeously.
• Responsible for resource capacity plan(s).
• Support the achievement of the  business strategy, objectives and values.
• Stay abreast of developments in field of expertise.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Agile certification and training in DevOps would be advantageous.

Essential Certifications

• ISTQB foundation or equivalent (ISEB)

Minimum Experience Level

• 2 or more years in a Lead role
• 6-8 years test automation experience
  • Java
  • Selenium
  • API testing (RestAssured/Karate/SOAPUI)
  • Jmeter

Type of Exposure

• Experience in an Agile development environment using Scrum / SAFe and/or Extreme / Pair Programming

Technical / Professional Knowledge

• Programming (OOP)
• Java Development with J2EE and/or Springboot knowledge (Advanced)
• Automation testing using Selenium
• Use of repository systems ie: Azure Repos
• Testing of Services using automation tools such as Rest Assured (and SOAPUI).
• BDD and TDD
• Continuous Integration (CI) process with Jenkins or Azure Pipelines.
• Agile methodology and working in agile teams
• Use of Maven
• Use of Jira and Confluence
• Exposure to Cloud technology.
• Experience in building stubs.
• Experience in Service Virtualisation

Behavioural Competencies
Technical / Professional Knowledge and Skills

• Influencing
• Work Standards
• Managing Work
• Decision Making
• Building Partnerships
• Planning & Organising
• Leading & Coaching

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Role Purpose

• Provide OD, JA & SWP Expertise to & within assigned business units and or enterprise functions.
• Leverage this expertise to provide business transformation services to Business & HR Executives, leading the design and implementation advisory of organisation design (OD), job architecture (JA) and strategic workforce planning (SWP) solutions that deliver on short, medium and long term business strategy and workforce transformation objectives ahead of demand.

Job Responsibilities

• Contribute to the set-up and reimagination of an integrated OD, JA & SWP product & service to the Enterprise  including leading enterprise wide workstreams for the commercialisation of new OD, JA & SWP practices and  innovations (ongoing)
• Conduct detailed organisational diagnostics to identify and validate business problems and opportunities to be  resolved through OD, JA & SWP initiatives 
• Conduct detailed and continuous workforce analysis (levels, titles, roles, spans, layers, capabilities etc) to enable  ongoing OD, JA, Strategic Workforce Planning for business 
• Translate business analysis diagnostic data into clear commercial insights and recommendations 
• Develop a forward looking business specific strategic workforce plan that is built on both external and internal data and  insight and leverages best practice tools to ensure plans are consistently up to date
• Leveraging the above, embed OD, JA, SWP as an ongoing, operationalizable practice that delivers strategy aligned  commercial value - short, medium and long term – for the business you support 
• Strategically partner the business and lead large scale operating model aligned organisation design and business  transformation - aligning strategy, people, process and technology for the delivery of commercial outcomes 
• Design & implement operating model aligned organisation design and business transformation services within  assigned business units. Show multiple workable organisation design alternatives with clear business context and  supporting data for business decision making. 
• Connect the organisation design and strategic workforce planning capabilities for integrated and high impact  commercial outcome delivery 

Continued Job Responsibilities

• The above includes but is not limited to: the end to end design of capability frameworks, structure & job / capability  architecture design, job / role design, capability assessment (SWP related), forecasting, planning, skills / capability  segmentation
• Facilitate the above with senior - multifunctional - business and HR Teams – building strong operating model,  organisation design and strategic workforce planning capabilities across the business 
• Lead the design of business cases (people components) for large scale transformational change within and or across business units 
• Strategically & Operationally track and report on business case outcomes delivery – leveraging insights for the  continuous improvement of the practice 
• Partner with integrated talent teams (rem, talent, learning etc.) and HR Executives to facilitate the design & implement  of workforce transition strategies and solutions to ensure the right talent, in the right roles, at the right cost and time  aligned to business transformation requirements 
• Strategically and operationally track and report on workforce transition plan outcome delivery – ensuring proactive  workforce transition ahead of operating model & organisation design change requirements (connect the dots, see  around corners)
• Conduct global OD, JA, SWP benchmarking and translate benchmarking information into data driven insights for  Business Leaders 
• Provide design governance and assurance throughout the OD process
• Build HR capability in OD, JA & SWP through the business transformation and advisory services provided as well as the  ongoing innovation & benchmarking conducted for a business

Minimum Experience

• 10 year’s experience translating business strategies into practical organization and people initiatives at progressively increasing levels of scope and complexity.

Continued Experience

• Expertise and proven track record in operating model and organisation design at business unit level
• Proven track record in partnering senior leaders / executives & leading business unit organisation design / 
• operating model changes in an organisation (financial services expertise preferred) 
• Exposure to product ownership (HR practice design, implementation and leadership) or experience in leading an HR Product / Service at an enterprise level
• Proven track record in the design and implementation of enterprise wide solutions that drive commercial impact
• Understanding of workforce experience and workforce experience design approaches
• Experience in product operationalisation / commercialisation across channels (HR / Other)
• Experience in process and systems design, implementation and enablement in commercialisation a product / service
• Experience working across levels within the organisation and in guiding executives through complex and ambiguous operating model problems / opportunities
• Experience in leading and coaching others (operational & strategic people management)

Essential Qualifications

• Relevant B degree or studying toward the completion of a relevant B degree (Honours / Masters qualification preferred) in Human Behaviour / Commercial related field.

Technical/Professional Knowledge

•    Leadership Skills
•    Strategic planning
•    Talent management
•    Talent Acquisition- Advanced
•    learning and development
•    Performance management
•    Principles of Programme Management
   

Behavioural Competencies

• Curiosity in Action
• Driving Innovation
• Leading Change
• Inspiring Excellence
• Customer Focus
• Persevere for Results
• Building Organizational Talent
• Entrepreneurship
• Financial Acumen
• Driving Execution
• Digital Acumen
• Ignite Passion

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Role Purpose

• Provide specialist OD, JA and SWP support to the Enterprise OD, JA and SWP teams. This includes but is not limited to:
• OD, JA & SWP Consulting & Support
• Benchmarking OD, JA & SWP
• Job Architecture Framework consolidation, Research and Job
• Design
• Capability & Skills Framework Design
• Consolidation, packaging and alignment of OD Blueprints (across the Enterprise)
• Integrated Talent Management recommendations and insights
• Knowledge Management

Detailed Job Description
Provide end to end OD, JA, SWP support to the OD/JA/SWP teams. This includes but is not limited to:

• Leverage strong subject matter expertise, and above that, strong business & commercial acumen (industry & Nedbank) to provide OD, JA, SWP integrated consulting and advisory on large scale operating model initiatives and programs in support of the broader team agenda 
• Provide diagnostic and analysis support to Heads: JA/OD/SWP for operating model and organisation design initiatives across the organisation – and effectively package these for commercial consumption
• Independently lead workstreams as part of large-scale operating model and organisation design initiatives (includes:Scoping work, designing and implementing outcomes, set up and coaching of teams, solutioning)
• Design job architecture frameworks, OD blueprints including job design, capability frameworks in support of large scale operating model, OD, JA and SWP initiatives and cycles 
• Maintain OD blueprint, JA, Capability & skills framework repositories for the organisation and ensure these are consistently updated and relevant
• Lead OD, SWP, JA benchmarking initiatives for all business areas across the Enterprise 
• Analyse benchmarking data and provide data driven insights to business and COE leads for the evolution of OD, JA & SWP plans and frameworks across the business 
• Work closely with the Heads: OD/JA/SWP and their Cluster Counterparts to lead the design processes for Capability & Job architecture frameworks as part of broader operating model and organisation design changes across the Enterprise
• Work with the integrated OD/JA/SWP team to consistently re-imagine the OD, JA, SWP practice (people, process, tech enablement for the business)
• Co-Design, implement and act as the custodian for all OD, JA, SWP policies, systems, and processes
• Share consolidated OD, JA & SWP outputs across the HR value chain and provide guidance, expertise and input into the design of integrated talent plans to address workforce transition 
• Conduct future focused research on behalf of the team in relation to new technologies and processes to deliver OD, SWP, JA practices for the organisation 
• Develop capability building tools (simplified, easy to use) and curate learning journeys for OD, SWP, JA practices (feed into HR academy) 
• Support the delivery of capability building (coaching, info sharing, training etc.) across HR & Line Communities

Behavioural Competencies

• Curiosity in Action
• Innovation
• Connected Decision Making
• Devise Strategy
• Integrated Planning
• Continuous Improvement
• Ignite Passion
• Driving Innovation
• Operational Decision Making