Career Opportunities at Standard Bank Group

JOB DESCRIPTION

• Conduct ongoing research and analysis to enable the Managers Client Coverage to fully understand the clients’ business, context, and identify potential business opportunities for the bank. Interpret the research findings and analytics. Make recommendations regarding potential opportunities or risks so that the Manager Client Coverage is able to proactively identify solutions or mitigate commercial risks. 

QUALIFICATIONS

• Bachelor’s degree in business or business related field.
• A post graduate business degree will be considered an advantage.
• 1 to 2 years experience in Banking or Financial Services industry or Business Consulting (ideally within a client facing environment)
• 1 - 2 years experience in conducting research and analytics, supported by strong computer proficiency skills. 

ADDITIONAL INFORMATION
Behavioral Competencies:

• Adopting Practical Approaches
• Checking Details
• Conveying Self-Confidence
• Developing Expertise
• Documenting Facts

Technical Competencies:

• Written Communication
• Research
• Client Servicing Orientation, knowledge and retention
• Information Management 
• Support on the Credit Process 

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JOB DESCRIPTION

• To take demand from walk-in customers for any cash related matters (e.g., teller, forex, ATM, etc.) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank's financial offerings.

QUALIFICATIONS
Minimum Qualifications

• Secondary/High school/A levels/Matric
• National Certificarte in Banking (NQF5 FAIS Aligned Qualification)

Experience

• Branch Operations
• 3-4 years Previous branch banking experience, understanding the bank's laid-down policies and procedures related to telling / frontline support; foreign exchange; bulk cash and ATMs.
• Familiar with the legal aspects regarding cheques and cash handling.
• Knowledge of the functions of other departments within the branch.

ADDITIONAL INFORMATION
Behavioural Competencies

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Examining Information

Technical Competencies

• Banking Process & Procedures
• Application & Submission Verification (Business Banking)
• Customer Acceptance & Review (Consumer Banking)
• Customer Understanding ( Consumer Banking)
• Product Knowledge (Consumer Banking)

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JOB DESCRIPTION

• To perform economic research and analytics that will provide commercial value-generating business insights to Personal & Private Banking, Business & Commercial Clients, Product and Provincial stakeholders across South Africa and Africa Regions.

QUALIFICATIONS
Minimum qualification

• Masters in Economics

Experience

• For the Junior Economist: 3 - 5  years’ experience in customer, market and economic research. Industry and economics research within corporate banking. Macroeconomic research.  Able to highlight exceptions and recommendations based on economic analysis, for consideration and further consumption.
• For the Economist: 5 - 7 years’ experience in customer, market and economic research. Industry and economics research within corporate banking. Macroeconomic research.  Able to highlight exceptions and recommendations based on economic analysis, for consideration and further consumption.

ADDITIONAL INFORMATION
Behavioural competencies

• Examining Information
• Completing Tasks
• Interacting with People
• Articulating Information

Technical competencies

• Economic Research 
• Data Analysis 
• Written Communication
• Quantitative Analysis

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JOB DESCRIPTION

• To take demand from walk-in customers for any cash related matters (e.g., teller, forex, ATM, etc.) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank's financial offerings.

QUALIFICATIONS
Minimum Qualifications

• Secondary/High school/A levels/Matric
• National Certificate in Banking (NQF5)

Experience

• Branch Operations
• 3-4 years Previous branch banking experience, understanding the bank's laid-down policies and procedures related to telling / frontline support; foreign exchange; bulk cash and ATMs.
• Familiar with the legal aspects regarding cheques and cash handling.
• Knowledge of the functions of other departments within the branch.

ADDITIONAL INFORMATION
Behavioural Competencies

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Examining Information

Technical Competencies

• Banking Process & Procedures
• Application & Submission Verification (Business Banking)
• Customer Acceptance & Review (Consumer Banking)
• Customer Understanding ( Consumer Banking)
• Product Knowledge (Consumer Banking)

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JOB DESCRIPTION

• Responsible for the resilience of Group Information Technology across the entire eco system of the bank by improving availability, reliability and performance of business-critical customer facing systems, whilst building sustainable capability. This complex task is delivered in conjunction with the CIO and CTO communities.

QUALIFICATIONS

• Minimum QualificationsType of Qualification: Post Graduate Degree
• Field of Study: Information Studies

Experience Required

• Technology & Operations
• Software Engineering
• Experience Required: More than 10 years
• Experience in transformational projects with a strong technology platform component, demonstrating the realisation of business objectives and affecting client experience. Experience in working with cross-functional business stakeholder groups in order to facilitate ideation and solution design, ensuring that initiatives have client and business relevance. Experience in ensuring the commercial viability of solution and creating value for clients, shareholders and business.
• Technology & Operations
• Business Enablement & Support
• Experience Required: 8-10 years
• Experience as a software engineer or operations engineer, using large scale production systems and technologies. Experience in design and execution small to medium scale systems automation projects with strong autonomy. Broad experience in translating business and functional requirements into technical specifications. Experience in engaging with delivery partners both internal and external to the organisation with a focus on optimising partner performance.

ADDITIONAL INFORMATION
Competencies:

• Adopting Practical Approaches
• Developing Expertise
• Examining Information
• Documenting Facts
• Interpreting Data
• Articulating Information
• Embracing Change
• Team Working
• Taking Action
• IT Programme Management
• IT Systems
• Technical Analysis
• Benefits Management
• IT Applications
• Use of Version Control
• Producing Output
• Managing Tasks
• Checking Details
• Use of Build and Test Automation

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JOB DESCRIPTION

• To support the Business Head to implement a broad range of programmes, projects and initiatives to achieve its strategic objectives and address delivery gaps, implement and maintain governance standards, manage business performance and financial measures and continuously improve operational efficiency of the team. Responsibilities are directed by critical business priorities of the Business Head/Chief Executive.

QUALIFICATIONS
Minimum Qualifications

Type of Qualification

• First Degree
• Other Minimum Qualifications, certifications or professional memberships
• Qualification in Business Management or relevant domain
• First degree in Communications and Industrial Psychology

Preferred Qualifications

• Post Graduate Degree
• Other Preferred Qualifications, certifications or professional memberships
• Post graduate degree in Communications and Industrial Psychology

Outputs

Risk, Regulatory, Prudential & Compliance

• Partner with key stakeholders (Risk, Internal Audit and Compliance) to ensure appropriate risk management practices are adhered to in the area.
• Proactively identify risks across business processes and implement risk metrics to monitor and improve  operational resilience across the Business Area.

Data

• Prepare consolidated reporting / dashboard from product and corporate function data sources to support monitoring and decision making.
• Drive initiatives to improve effectiveness, reliability and ease of development of reports supporting daily monitoring of business performance.

Licence to Operate

• Monitor planned and unplanned regulatory changes in the local market and drive action plans to address gaps in partnership with relevant teams.
• Manage initiatives to address gaps or pain points which may jeopardise license to operate. Partner with Marketing team to manage media responses and reputation management initiatives.

Strategy

• Manage projects and planning initiatives to operationalise or embed the Group strategy across products and/or enablement functions within the Business Area.
• Oversee consolidated status reporting for all initiatives and metrics to achieve the strategic initiatives.
• Act as central point of contact and coordinate resources to manage projects and key initiatives to improve effectiveness and efficiency of operations.

Client

• Promote delivery of ideal client experience through practical initiatives and projects to embed client engagement and sales enablement models to provide client service teams with tools to best service clients in the markets.
• Engage directly with clients to identify problems, find sutiable solutions and maintain client relationships.

Financial Management

• Consolidate business performance measure to report a consolidated view of the overall health of the area in order to enable effective decision making.
• Drive the planning of the annual operational budgets together with Finance. Provide insight to Finance on the operational priorities of the business area.

People

• Assist with the implementation of employee communication, internal stakeholder engagement and organisational effectiveness initiatives and apply best practice standards within the local context to empower an efficient team.  Maintain leadership focus and commitment to delivering the people agenda in line with the people promise in partnership with the P&C team.

Experience Required

• Project Management
• 5-7 years
• Able to demonstrate experience managing broad range of projects to completion to achieve defined business objectives or metrics.
• Business Management
• 8-10 years
• Significant experience in influencing stakeholders at different levels across a multiple of disciplines to achieve shared outcomes, specifically within a financial services environment.
• Total number of years’ experience: 8 years

ADDITIONAL INFORMATION
Behavioral Competencies:

• Adopting Practical Approaches
• Articulating Information
• Convincing People
• Developing Strategies
• Interpreting Data

Technical Competencies:

• Business Acumen (P&C)
• Industry Knowledge
• Project Management (Project Mgmt)
• Risk/ Reward Thinking
• Strategic Planning and Reporting
• Written Communication

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JOB DESCRIPTION

• Manage the month end reporting process for EDB and Africa Regions Card. This Involves review of journal entries, analysis of results, review of Manco packs, and presentation of results at Manco. Ensure proper financial controls are implemented and/ maintained. These includes monthly review of general ledger reconciliations and completion of relevant dashboards. Active role in the preparation of financial business cases and Stakeholder support in terms of detailed deep dive and analysis. Support BU and product heads to provide with support on Balance Sheet financial management that includes accurate monthly financial reporting, ensure asset register hygiene is maintained and compliant with accounting standards. Provide support to business through financial modelling, and post tracking business initiatives, ensuring key objectives are measured. To partner with stakeholders and with business to achieve set outcomes and objectives.

QUALIFICATIONS
Minimum Qualifications

• Type of Qualification: Postgraduate Degree
• Field of Study: Finance and Accounting / Mathematical Sciences

Experience Required

• Finance
• 3-4 Years
• Well-versed in the financial field with at least 5 years’ experience
• Previous Electronic banking experience would be preferable
• Knowledge of FMI, SAP ECC, EBP and PCM
• Ability to perform complex Digital modelling
• Advanced excel, Power BI
• Knowledge and understanding of accounting, financial systems, and MIS systems

ADDITIONAL INFORMATION
Behavioral Competencies:

• Challenging ideas
• Making decisions
• Exploring possibilities
• Interacting with people
• Directing people

Technical Competencies:

• Financial Accounting
• Interpreting Financial Statements
• Planning, Forecasting and Budgeting
• Project Accounting
• Strategic Planning and Reporting

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JOB DESCRIPTION

• This role is required to provide operational support and oversight of the management and mitigation of significant operational risks and vulnerabilities that may arise within Systems and Technology; and Information Risk (including Privacy) processes in the global Corporate and Investment Banking (CIB) Business.
• The candidate will be a material influencer in the identification, evaluation, assessment of risks and vulnerabilities in the CIB technology and information risk ecosystem, and advise on the adequacy of process, risk, and control measures.
• This role will provide oversight through advocacy, identification of control weaknesses and recommendations for improvement opportunities, training and reporting of risk issues.
• The candidate will be the trusted risk management partner that equips the CIB business heads and Chief Information/Technology; Data and IT Security Executives and their units, with the tools to identify, assess and mitigate the financial, reputational, regulatory, and client impact of information and technology risks that confront the business.

Key Responsibilities:

• Information and Technology (IT) risk strategy and framework development and deployment
• Support the development of Information and Technology Policies and Standards that are fit for purpose to the CIB business, including frameworks, programs, risk taxonomies, and tool kits.
• Support the cascading and embedding Group-wide Non-Financial Risk, Information (including Privacy) and Technology Risk Policies and Frameworks into core CIB business and technology units globally.
• Assist in the research on best practices leveraging expertise and industry insights, including analysis of IT risk data from various sources (e.g. external events, control deficiencies, risk register) to identify and measure levels of information and technology risk, concentration, trends and patterns.
• Support corporate-wide IT, Information (including Privacy) risk awareness, culture, and influence within CIB, including rollout of business unit IT risk training programs
• Assess and Optimise the IT & Information risk profile in the CIB Business
• Support execution of IT & Information risk and control self-assessments (RCSA), and ensure that the scope, discipline and culture in surfacing the key risks (infrastructure, applications, third parties, cyber security, resilience etc…) that the business faces in its operations, is robust
• Support the independent quality assurance (QA) activities over RCSAs and ACAs to ensure that risks/controls assessments are adequate.
• Partner with the Business, IT Security, Technology and Non-Financial Risk Management teams, and other related parties to ensure that action plans, policy and procedural changes for risk acceptance, avoidance, transfer and/or mitigation are appropriately considered to address vulnerabilities identified from risk assessments.
• Support the monitoring of evolving risk position of new technologies (robotics, AI, Cloud initiatives, block chain, etc), for each of the technology areas in focus, tracking the individual risk logs and resolution plans, to minimize potential losses and other impacts. 
• Contribute to the development of a risk and control culture in the business through knowledge sharing and creating awareness, including best practices for minimizing information and technology risk losses.
• Effective IT & Information Risk monitoring and impact/loss prevention
• Monitor appropriateness of Information and IT incident reporting and perform ongoing analysis of Non-Financial Risk impact and losses, near miss and external events to inform risks assessments and better scenario and resilience planning and exercises.
• Assist with the Investigation of material Non-Financial Risk incidents/events; and the determination of appropriate consideration of remedial measures, and lessons learned.
• Enable the development, review, monitoring and analysis of Information and IT key risk indicators. Ensure KRI thresholds are relevant, and breaches are adequately addressed (e.g. escalation and resolution), in collaboration other control functions (e.g. Audit and Compliance).
• Contribute towards executive level reporting, metrics, scorecards and dashboards to support risk-informed business decisions, and recommend strategies that effectively help maintain risks within the agreed appetite and impact on the bank’s clients and stakeholders

QUALIFICATIONS
Minimum Qualification:

• Commercial or Technical Degree (CRISC / CISA /CISM / CISSP)

Experience Required:

• 5+ years experience in practical knowledge of risk, control frameworks & applications in financial services industry. Fully conversant in risk appetite, risk response & process improvement concepts. Understand both NFR and financial reporting risk characteristics.
• 5+ years experience in Information and/or Technology Risk Management/ Chief Operations / Information or Technology Officer
• 3+ years IT/Information Security Audit
• 3+ years Information & Technology Risk Management
• 5-7 years experience in practical knowledge and experience under Information Risk which would include an understanding of Information Risk Frameworks and Data Privacy Standards or Industry exposure to similar standards such as the Information Security Forum (ISF) Standard of Good Practice and Protection of Personal Information Act (POPIA).

ADDITIONAL INFORMATION
Behavioural Competencies:

• Generating Ideas
• Exploring Possibilities
• Developing Strategies
• Providing Insights
• Convincing People
• Challenging Ideas

Technical Competencies: 

• Economic Capital Management
• Risk Measurement
• Evaluating Risk Management Effectiveness
• Risk Reporting
• Risk Response Strategy

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JOB DESCRIPTION
Lead in the graphic design

• Development of physical and digital design materials including branding assets, exhibitions, reports, presentations, and toolkits.
• Support CHNW Risk business units to create and curation of campaign clips and short films or animation.
• Design physical and digital branded materials and adaptations of visual content for the events.
• Produce and manage digital content for the events/initiatives such as Website/SharePoint, Yammer, videos, posters, presentations, etc.
• Coordinate the overall production process for physical and digital materials, including liaising with Marketing and other partners.

Communication Support

• Determines communications strategy and execute programs to deliver communications objectives throughout the organization, inclusive of delivery of corporate culture and business strategy
• Develop and coordinate technical aspects for events such as livestreaming (Live Teams Events/Blue Jeans), internal publications such as newsletters, email announcements, planned publications, intranet, video, special projects and assignments.
• To ensure that our internal intranet reflects our employer brand, culture and continues to be a relevant and useful platform for employees.

Culture and Engagement Support

• Develop strategies and initiatives that enable all employees to engage and align to the strategy and help articulate and develop new ways of working that are required to deliver the Bank’s goals.
• Drive and maintain internal initiatives that will continually embed the culture and values to influence the behaviour of colleagues
• Lead development and implementation of employee brand and employee value proposition.
• Drive the development and implementation of people recognition initiatives that are valued across the organization at all levels and ongoing ownership.

QUALIFICATIONS
Minimum Qualifications

• Type of Qualification: Diploma
• Field of Study: Marketing
• Type of Qualification: Diploma
• Field of Study: Project Management

Experience Required

• Internal Communications
• Brand & Marketing
• 1-2 years
• Experience in full project life cycle management environment using marketing and promotion techniques.
• 3-4 years
• Experience with event coordination with a proven track record of organizing successful events. Experience in using electronic invitation systems.

ADDITIONAL INFORMATION
Behavioral Competencies:

• Articulating Information
• Challenging Ideas
• Checking Details
• Documenting Facts
• Examining Information
• Following Procedures
• Generating Ideas
• Managing Tasks
• Meeting Timescales
• Producing Output
• Providing Insights
• Showing Composure

Technical Competencies:

• Analysing and Interpreting Information
• Employee Marketing and Communication
• Leveraging Events
• Programme Management
• Research & Information Gathering
• Stakeholder Management