Career Opportunities at Stryker

Duties and Responsibilities 

• Providing the supporting documents of invoices whenever requested
• Keep filing up to date
• Partnering with warehouse, reps and courier services company and making sure the proof of deliveries are received and safely filed
• Archiving of old documents and keeping the filing room neat
• Ensure old invoices and documents are send to Metrofile and requests for invoices if needed are communicated to Metrofile, and keeping track of doucments submitted thereof.
• Collect Proof of Delivery from Sales Reps, warehouse and courier companies and collate with all order documents for submission and filing.
• Run daily report on invoices done previous day to ensure all invoices are submitted with the correct documentation for filing
• Following up with CSD administrators on outstanding invoices not submitted.
• To be trained on CSD tasks to assist CSD in generating quotes, sales orders and invoices
• Hndling internal/external customer queries on invoices
• Liaise with Management, Customer Service, Sales, WHS, Kit Support and Customers through clear communication.

Key Talents/Skills Requirements:

• Stryker Citizen: Demostrates outstanding ethics at all times. Treats customers and employees with respect, represents the company in the best possible light.
• Knowledge: Solid understanding of Customer Relations process flows. Basic knowledge of Stryker products. Intermediate MS Outlook ability to receive and reply to emails from customers, Sales and Management. Intermediate communication skills both telephonic and on email to promptly and professionally respond to customer queries. Basic ability to perform transactions and look ups on ERP system. Follow written, verbal & visual instructions according to company and departmental policies and procedures. Ability to clearly communicate essential information with customers and Sales team members. Solid understanding of good documentation practices and documentation retention.
• Service & Reliability: Acts with integrity, compliance and reactively delivers on commitments with accuracy and according to SLA timelines in responsiveness and completion when providing service support. Understands the importance of timely and accurate service. Upholds quality standards.
• Customer Relation Skills: Develops rapport with colleagues and customers. Communicates proactively with Sales team members and Customers. Ability to action effectively on back orffice requests. Some problem solving skills with regard to customer queries.
• Developing Others: N/A
• Discretion/Latitude/Impact: Works under general supervision. Conducts standard tasks under supervision and guidance of more experienced staff. Work is reviewed for soundness and overall accuracy. Keeps manager informed regularly on status of work. Failure to achieve results or erroneous decisions or recommendations may cause delays in sales achievement and may adversely affect revenue &/or budget.

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The  Tenders and  Pricing intern  will be  responsible for:

• Manage all tender and pricing related activities
• Manage the identification, co-ordination, preparation and submi sion of Tender and RFQ documentation      
• Respond to ongoing internal and external customer enquiries regarding contracts and pricing
• Formulary tendering and submissions, actively manage the database
• Perform all associated Management Reporting.

Duties / responsibilities 

• Sourcing of Tender opportunities
• Maintain a database of all tender and RFQ activities
• Respond to all RFQ’s, RFI’s, and tender requests
• Coordinate customer queries and manage timelines
• General assistance/guidance to branches/regions on tenders and RFQ’s
• Identify tender specifications for circulation to the relevant commercial team members
• Gather the necessary information from internal and external stakeholders to ensure accuracy of completed tender and RFQ documents
• Manage the RFQ’s and Tender register/dashboard
• Responsible for delivering of all completed documents on time
• Respond to all validity extension requests
• Extract key points from tender and forward relevant information to PM and interested staff
• Respond to all requests for SBD Forms
• Manage the IPS/Ariba and Tradeworld inquiries

Reimbursement Duties

• Submission of Medikredit applications forms to obtain product Nappi Codes
• Submission of Discovery Health Price & Product File to obtain approval of product Nappi Codes
• Submission of all Franchise product ranges for Private Hospital Group approval (PHGs)

Qualification & Requirements:

• Diploma and/or Bachelor’s Degree in business or a related medical field of study.
• Youth
• Driver’s License
• South African Citizen

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Job Description

• Responsible for work orders specific to their product line and/or work station. 
• Responsible for knowing, following, and not deviating from the appropriate procedures assigned to their product line and/or work station. 
• Must have ability to show proficiency in their assigned area by having approved competencies. Must uphold quality standards. 
• Supports the Sales team through the decontamination of used kits; checking and replenishing used Kits; dispatch, booking and coordinating used Kits; inventory management of used Kits.

Essential Duties & Responsibilities: 

• Completes repetitive tasks and follows procedures along with written and verbal instructions 
• Meets goals as defined within Stryker key success factors of Quality First, Customer Experience, Innovation, People Development, and Financial Results 
• Responsible for participating in continuous improvement, daily/weekly cleaning and providing suggestions or ideas 
• Responsible for personal production output and maintaining proper documentation or working with team to achieve team production targets 
• Responsible for personal training, understanding procedures and accurately following all procedures and policies 
• Responsible for successfully completing and maintaining competencies for all stations required to work 
• Invests in employee involvement and development by being responsible and accountable, being passionate towards the success of the business, treating all with dignity and respect and by fostering personal growth. 
• Strives for operational excellence by promoting a team-based, product-focused organization, contributing to continuous improvement, participating in safety programs, strives for sales growth, cost reduction and committed to quality by striving for reliability and quality in our products. 
• Uphold quality standards and communicate proactively with Kitroom staff Works with some daily direction still required 
• Punctuality and Attendance: Follow attendance policy as outlined in our company handbook Key Talents/Skills Requirements: 
• Stryker Citizen: Demonstrates outstanding ethics at all times. Treats customers and employees with respect, represents the company in the best possible light. 
• Knowledge: Follow written, verbal & visual instructions. Communicates essential information with Kitroom team members. Solid understanding of good documentation practices and documentation retention. 

Service & Reliability:

• Develops rapport with colleagues. Acts with integrity and reactively delivers on commitments within the required timescales.
• Understands the importance of timely and accurate service. 
• Technical Skills: Accuracy in work and the ability to work according to timelines.
• Uphold quality standards and communicate proactively with Kitroom team members.
• Ability to action effectively on duties of assigned station.
• Some problem solving skills with regard to assigned station.

Qualification/ Requirements:

• Minimum  Matric with Logistics and Supply Qualification
• ( Certificate/Diploma or Degree )
• Strong verbal and written communication
• Excellent analytical and problem-solving skills
• Ability to work well in teams
• Strong work ethic and attention to detail
• Youth South African  citizen

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Job Description

• Administers and operates the organization's warehouses and kitrooms, including processing, packaging and storage of supplies, materials and equipment. 
• Accounts for all materials and supplies in the stores facilities; audits goods received into warehouse/kitrooms. 
• Oversees receipt, storage and shipment of materials, and related reporting in accordance with established procedures. 
• Prepares and coordinates schedules for shipping and receiving materials to control the flow of goods and regulate warehouse and kitroom space. 
• Ensures the effectiveness of operating procedures, space utilisation, and maintenance and protection of facilities and equipment.

Qualification/ Requirements:

• Minimum  Matric with Logistics and supply chain qualification (Certificate/diploma/degree)
• Strong verbal and written communication
• Excellent analytical and problem-solving skills
• Ability to work well in teams
• Strong work ethic and attention to detail
• Youth
• South African  citizen

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Job Description

• The IT Intern's Duties include and are not limited to: 
• Installing and maintaining computer systems, including software and hardware on desktops and laptops, 
• Resolving internet and network access issues (both wired and wireless), 
• Providing network printer support, 
• meeting with staff to provide one-on-one technical assistance as needed/requested. Assist with troubleshooting issues and provide technical support. 
• Organize and maintain IT resources. 
• Lend IT support in areas such as cybersecurity, programming, analytics, and data center management.

Qualifications and Requirements

• Minimum  Matric with Diploma/Degree in Information Technology, Management Information Systems or  similar
• Strong verbal and written communication
• Excellent analytical and problem-solving skills
• Ability to work well in teams
• Strong work ethic and attention to detail
• Youth
• South African  citizen 

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Health and Safety key responsibilities:

• Ensure that the Company's operations comply with safety-, health- and environmental- standards and relevant legislation.
• Implement and manage safety programs, policies, and procedures.
• Plan and oversee strategic, operational, and administrative programs, projects, and/or services of broad significance to the organization within the designated functional area of focus.
• implement short- and long-term organizational goals, objectives, strategic plans, policies, and operating procedures; monitor and evaluate programmatic and operational effectiveness, and effect changes required for improvement.
• Manage and/or provide day-to-day leadership to various technical, professional, and/or administrative personnel engaged in specified project activities, as appropriate to the position.
• Responsible for and coordinates implementation of defined measures according to relevant SHE guidelines and regulations
• Analyse statistical information regarding SHE and give advice and recommendation for appropriate measures
• Support the responsible Management personnel in all SHE-related issues

Facility key responsibilities:

• Responsible for the daily continuity of the automation.
• Conduct and document regular facilities inspections.
• Manage facilities space for maximum efficiency.
• Coordinate intra-office moves.
• Assist with the overseeing of maintenance and repair of facilities and equipment.
• Assist with the overseeing of facilities refurbishment and renovations.
• Assist with the overseeing of facilities central services such as reception, security, cleaning, catering, waste disposal and parking.
• Implement best practice processes to increase efficiency.
• Obtain quotes and tenders from vendors and suppliers.
• Calculate and compare costs for goods and services to maximize cost-effectiveness.
• Negotiate contracts to optimize delivery and cost saving.
• Coordinate and monitor activities of contract suppliers.
• Manage contractor and vendor relationships.
• Manage contractors and vendor accounts with Stryker’s financial team.
• Ensure delivery schedules, quantity and quality criteria are met.
• Verify payment and invoicing match contract pricing.
• Plan and monitor appropriate facilities management staffing levels.
• Ensure efficient utilization of facilities maintenance staff.
• Performance manage, develop and train facility management and receptionists team.
• Monitor expenses and payments.
• Develop and implement cost reduction initiatives.
• Advise on and monitor energy efficiency.
• Oversee environmental health and safety.
• Assure security of the facilities.
• Respond to facilities and equipment alarms and system failures.
• Provide prompt response to requests and issues from facilities occupants.
• Manage Access Control systems and staff access permissions

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What you will do:

• Develop and maintain visually appealing and user-friendly websites that align with the organization's image, identity, and brands
• Review site design elements from a human factors perspective to ensure maximum usability and alignment with overall organizational objectives
• Uphold the organization's website graphics standards, techniques, and methods to ensure consistency and professionalism
• Stay abreast of website technology trends, identify new techniques, and implement optimal site design strategies
• Work independently as an individual contributor, applying professional expertise with minimal supervision
• Demonstrate a deep understanding and application of procedures and concepts within the web design discipline
• Make informed judgments based on best practices and previous experience to enhance website design and functionality
• Develop promotional and brand exposure videos to enhance the organization's online presence
• Design print advertisements, craft email marketing campaigns, and create engaging social media content, including static posts and videos, to support comprehensive brand communication strategies

What You Need:

• Minimum 1-2 years’ experience with Diploma/Degree or equivalent (IESCD 6 or  higher) in the related field
• Knowledgeable in Graphic software and Windows applications such as Word, Excel, Power Point etc.
• Excellent communication skills with good proficiency in spoken and written English
• Creative thinking
• Strong interpersonal and team working skills
• Excellent organization skills with the ability to manage conflicting tasks under extremely tight deadlines
• Strong customer satisfaction focused

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What you will do:

• File and retrieve corporate records, documents, and minutes of South African Leadership Team (SALT) meetings
• Maintain open communication with the SALT team, scheduling regular meetings and providing necessary information promptly
• Research and compile data for GM's documents using various software
• Handle incoming memos, make travel arrangements, and manage expenses for the GM
• Work closely with the GM, anticipating commitments, and staying well-informed of relevant issues
• Coordinate SALT Team meetings, retreats, and assist with company events
• Serve as a liaison between the GM and staff, ensuring smooth communication
• Complete projects by assigning work to appropriate staff on behalf of the GM, ensuring timely and accurate execution
• Manage office services, evaluate policies, and assist in vendor selection

What you need:

• A minimum of 5 years of experience in a related field
• Excellent computer user skills
• Strong interpersonal relationship-building skills
• Proven commitment to continuous improvement
• Demonstrated ability to take initiative and maintain an action-oriented approach
• Open to new challenges and able to embrace change with a positive and flexible mindset