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As a leading workplace management solutions provider across Africa Middle East, operating in over 28 countries, with over 40,000 employees, Tsebo Solutions Group offers our clients improved workplace productivity that supports their success. At Tsebo, we believe that the local expertise of our people and the global standards by which we operate, enables u...
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About the job
Duties & Responsibilities
- Prepares and cooks meats, fish, vegetables, gravies, cereals, soups, fruits, bakery products and other forms of food.
- Prepares and cooks food for special diets from recipes formulated by qualified personnel.
- Assists in on-the-job training and assist in directing the work of food service workers, students and other employees within area of assignment.
- Assists in the preparation of salads and desserts.
- Notifies supervisor of food and supplies needed. Checks in food and supplies as necessary.
- Maintains food production records.
- Cleans kitchen, kitchen utensils and equipment; secures refrigerator and freezer.
- Serves food as required. Maintains maximum standards of sanitation and safety.
- Performs other related duties and responsibilities as required or assigned.
- Attends all scheduled employee meetings and brings suggestions for improvement.
- Promptly reports equipment and food quality to kitchen Manager.
- Uses our Standardized Recipe Card for preparing all products.
- Do not rely on the memory of yourself or other employees.
Skills and Competencies
- A minimum of 1 year of experience in kitchen preparation and cooking.
- At least 6 months experience in a similar capacity.
- Must be able to communicate clearly with managers and kitchen personnel.
- Be able to reach, bend, stoop and frequently lift up to 20kg.
- Be able to work in a standing position for long periods of time (up to 5 hours).
- Proven knowledge on costing and controls
Qualifications
- National Senior Certificate
Closing Date: 17th, May 2022
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About the job
Duties & Responsibilities
- To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
- To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.
- Assists in the preparation of meals, especially salads and desserts.
- Places entrees, salads, desserts and other food on the serving line.
- Keeps the serving line well-stocked and clean.
- May assist in training new employees.
- Stores and records food leftovers.
- Keeps canteen tables, kitchen and other areas clean and orderly.
- To ensure that customer expectations are met within the provisions of the contract.
- To ensure a high level of customer service within the area of responsibility.
- Where applicable, to ensure that stock in the designated area of responsibility is counted and signed over to the correct staff on the following shift.
- To carry out any reasonable request by management.
- To report and where possible take action when faced with customer and client complaints or compliments.
- To attend meetings and training courses as may be necessary.
- Performs related work as assigned.
Skills and Competencies
- Must enjoy practical and methodical work
- Be honest and reliable
- Have good hand-eye coordination
- Be able to work quickly and safely
- Have good personal hygiene
- Be free from skin allergies to foods and detergents
- Have good communication skills
- Must be able to work as part of a team.
- Must have the stamina to work 45-50 hours per week.
- Be able to bend, stand and lift.
Qualifications
- Be 18 years of age
- Must have completed at least a matric / senior certificate.
Closing Date: 17th, May 2022
go to method of application »
About the job
Duties & Responsibilities
- To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
- To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.
- Assists in the preparation of meals, especially salads and desserts.
- Places entrees, salads, desserts and other food on the serving line.
- Keeps the serving line well-stocked and clean.
- May assist in training new employees.
- Stores and records food leftovers.
- Keeps canteen tables, kitchen and other areas clean and orderly.
- To ensure that customer expectations are met within the provisions of the contract.
- To ensure a high level of customer service within the area of responsibility.
- Where applicable, to ensure that stock in the designated area of responsibility is counted and signed over to the correct staff on the following shift.
- To carry out any reasonable request by management.
- To report and where possible take action when faced with customer and client complaints or compliments.
- To attend meetings and training courses as may be necessary.
- Performs related work as assigned.
Skills and Competencies
- Must enjoy practical and methodical work
- Be honest and reliable
- Have good hand-eye coordination
- Be able to work quickly and safely
- Have good personal hygiene
- Be free from skin allergies to foods and detergents
- Have good communication skills
- Must be able to work as part of a team.
- Must have the stamina to work 45-50 hours per week.
- Be able to bend, stand and lift.
Qualifications
- Be 18 years of age
- Must have completed at least a matric / senior certificate.
Closing Date: 17th, May 2022
go to method of application »
About the job
Duties & Responsibilities
Log calls
- Log calls accurately on the system
- Log caller details
- Log fault details
- Log location details
- Categorise calls
- Prioritise calls
- Assign calls
- Note all relevant details and comments
- Close calls when required
Caller Response and follow-up
- Respond to callers within the defined response time
- Provide feedback on job progress
- Obtain caller satisfaction comments at job close
Service Provider follow-up
- Follow-up call progress with internal and external service providers
- Report on poor performance
- Escalate calls which have reached 2/3 of their store time allocation
Caller interaction
- Handle all calls in a polite and friendly manner
- Handle difficult callers with respect and diplomacy
- Escalate difficult callers to the Business Support Manager when necessary
Reports
- Generate reports as requested by the Senior Helpdesk Operator
Feedback
- Provide feedback and critical observation to the Building Services Manager on daily issues and performance
Customer Satisfaction
- Ensure a high level of customer service is provided and maintained
ISO 9001; 14001 & 18001 – Quality, Environmental and Health & Safety Standards
- Adhere to the DSFM’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures of as applicable to this position.
Skills and Competencies
- 2 – 3 Years experience in a help desk / call / client centre environment
- Excellent telephone etiquette
- Bilingual
- Computer Literacy on MS Packages (MS Word, Excel, PowerPoint)
- Infor EAM (Helpdesk System)
- Basic knowledge of the client and the building where the function operate
- Excellent interpersonal skills
- Good communication skills
- Ability to manage more than one situation at a time
- Ability to display professionalism
- Ability to follow up
- Must be customer focused
Competency Profile
- Client Service orientation – Committed to client service and care of our client
- Ability to work in a team (team orientation)
- Judgement skills
- Responsible
- Approachable and presentable
- Punctual and reliable
- Self motivated and team orientated
- Courteous and helpful
- Positive disposition and personality
- Energetic and enthusiastic
- Team player
- Competent and professional
Qualifications
Closing Date: 16th, May 2022
go to method of application »
About the job
Duties & Responsibilities
- Assist in the preparation of meals, especially salads and desserts
- Place entrees on the servery at required time frames
- Keep the server well stocked and clean
- Stores and records food leftovers
- Where applicable, ensure that stock in the designated area of responsibility is counted and signed over to the following shift
- Keep staff restaurant tables, kitchen and other areas clean and orderly
- Ensure that the Company and Statutory regulations regarding cleanliness and hygiene standards are met
- Required to food samples as requested/ required by the business
- Ensure a high level of customer service within the area of responsibility
- To report and where possible take action when faced with customer complaints
Skills and Competencies
- Interpersonal Skills: Client/customer interface
- Trustworthy and Reliable
- Attention to details
- Motivated
- Must enjoy practical and methodical work
- Have good hand-eye coordination
- Have good personal hygiene
- Have good communication skills
- Must be able to work as part of a team.
Qualifications
- Matric
- Culinary Qualification would be Advantageous
- 1 Year Previous Experience in a similar role.
Closing Date: 16th, May 2022
Method of Application
Use the link(s) below to apply on company website.
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