Career Vacancies at Belmond Mount Nelson Hotel

• Work with Area Revenue Manager to manage room and rate availability per company guidelines to maximize occupancy, ADR, and overall room revenue and market share for all properties in the division.
• Provide daily, weekly and monthly reporting for all properties and assist with any ad-hoc reporting as needed
• Prepare and submit daily, weekly and monthly STR submissions for all properties
• Analyze booking trends to identify new revenue opportunities and make recommendations to improve strategies
• Accurately implement rate and restriction changes across all platforms
• Assist in monitoring hotel level and room-type availability for all properties
• Assist in the development and improvement of new and current revenue management tools and reporting
• Ensure all related systems and 3rd party channels are accurate and correctly configured
• Attend weekly revenue meetings with hotel teams to provide feedback and suggestions
• Assist the divisional revenue team with any ad hoc projects
• Gain strong working knowledge of and assist in management of all systems including Opera, HMS, G3 and Synxis
• Monitor rate parity and distribution
• Liaison with key departments including; CRO, Group Rooms Coordinators, Sales, Marketing
• Assist in forecasting efforts including weekly and monthly

Requirements

• Attention to detail with a high level of accuracy
• Good analytical and numeric skills
• Knowledgeable of hotel technology: PMS, Channel Manager etc
• Previous experience in a similar role

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Primary Responsibilities Include

• Manage and build relationships with various clients for new and repeat business by conducting sales calls, site inspections, and FAM trips.
• Participate in site inspections and client entertaining as requested.
• Develop and implement growth strategies and source new opportunities within the allocated sector to maximize revenues.
• Attend industry events to network with industry colleagues and remain informed about trends in the industry.
• Co-ordinate, conduct and complete follow up actions on Sales Calls.
• Co-ordinate and complete follow up actions on property inspections.
• Provide the Sales Manager with required information on any of your current or new clients by maintaining a good client database.
• Negotiate with clients in order to confirm the business to contract stage.
• Introduce initiatives to raise awareness of the hotel.
• Ensure all leads are captured in OSC
• Manage a portfolio of existing clients to encourage repeat and new business.
• Track and record sales activities and account growth by using available systems and tools

Requirements

• Diploma/degree from a reputable hotel school – advantageous
• Minimum of 5 years work experience in luxury Hospitality, Tourism or Hotel Sales & Marketing
• Proven ability to drive sales process from plan to close
• Good knowledge of local hotel business and operations as well as the nature of the travel trade and its requirements.
• Analytical skills with a problem-solving attitude.
• Proven ability to drive the sales process from plan to close.
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
• High degree of computer literacy. Opera knowledge preferable.
• Self-motivated with a results-driven approach.
• Excellent communication skills, written and verbal.
• Knowledge & experience of the hotel / travel trade industry both in domestic & International leisure sectors.