Career Vacancies at MICT SETA

MINIMUM REQUIREMENTS:

• Bachelor’s Degree (NQF 7) in HRM/HRD and or Public Administration/ Management or equivalent
• Project Management Qualification would be an advantage
• Postgraduate Qualification in ODET will be advantageous
• At least 4 years working experience in Training and Development
• Experience within a Post School Education and Training (PSET) environment will be an added advantage
• 2 Years project management experience
• Relevant legislation (i.e. Skills Development Act, Skills Levies Act, SAQA Act, etc.)
• Knowledge of the SETA Sector
• Assessor and Moderation Principles
• Sound knowledge and experience in stakeholder management.
• Sound knowledge of Administration Systems operations
• Thorough knowledge and application of the relative framework that guides skills development in general
• Knowledge of adult learning strategies and methodologies
• Must be in possession of a valid driver’s license and own motor vehicle
• Willing to travel nationally on behalf of MICT SETA
• Must be willing to work long hours, attend events after hours
• Perform any other duties that may be assigned from time-to-time environment and ensure that appropriate operational controls are implemented to address new requirements 

ROLES AND RESPONSIBILITIES 

Learning Programmes & Projects Coordination 

• Provide input into province operational plan and reporting. 
• Ensure successful implementation of Learning Programmes within the Region, prepare for implementation, monitor progress and closure of the programmes. 
• Drive and ensure the effective design, implementation and monitoring of projects within the regional office. 
• Act as Project coordinator for all regional engagements. 
• Liaise with stakeholders in relation to programme applications. 
• Prepare spreadsheets / capturing and reviews to ensure correctness of information for evaluations Committee. 
• Participate in the evaluation of applications to provide input as to whether approvals should be granted. 
• Create letters of approval / rejection for programmes to be sent to stakeholders to notify about the outcome of applications. 
• Draw up provisional learning programme approval agreements with appropriate milestones and timeframes. 
• Submit learning programme contracts for verification by Manager. 
• Collating and quality assuring regional document submissions. 
• Ensure that signed contracts are received and filed in appropriate files. 
• Monitor milestones and timeframes of learning programmes in line with MICT SETA Policy.
• Quality Assure and verify learners via Management Information System (MIS) prior to registration. 
• Liaise with Training Providers of stakeholders in relation to outstanding information.
• Ensure adherence to the Service Level Agreement (SLA) that governs the relationships between training providers and employers. 
• Ensure that the providers appointed are accredited for the programme approved. 
• Check that training providers comply with all of the regulatory and MICT SETA processes. 
• Coordinate the checking of learner progression and confirm that enrolled learners are uploaded on the on-line SETA management system. 
• Coordinate and conduct monitoring site visits on all the projects and provide reports and lessons learnt at the end of projects. 
• Ensure that all admin files are complete according to the evidence requirements for application, commencement, progress, closure and monitoring reporting. 
• Write reports on monitoring, site visits and lessons learnt at the end of projects. 
• Complete regional project reports on a monthly basis. 

Quality Assurance Support 

• Verify Provider Accreditation with Quality Assurance in line with ETQA Policy. 
• Identify unaccredited providers for capacity building interventions. 
• Conduct quarterly service provider workshops on capacity building around understanding the anatomy of the qualifications of SAQA. 
• Facilitate the registration of Assessors and Moderators in accordance with policies and guidelines. 
• Visit organisations in order to monitor the implementation of programmes in line with their QMS. 
• Coordinate site verification of moderator reports on completed assessments. 
• Ensure certificates are issued in line with the policy and guidelines. 

Clients & Stakeholder Relations 

• To support the regional manager in developing partnerships with MICT SETA stakeholders and public and private training providers to enhance and ensure that MICT SETA offerings impact positively in the region. 
• To develop relationships between public training providers and employers to facilitate work exposure for learners in their respective disciplines. 
• Effectively communicates MICT SETA’s initiatives to support the development of alliances. 
• Arrange and/or facilitate meetings with employer worksites and providers to; build relationships; prepare the employers for implementation of MICT SETA projects and monitor progress. 
• Identify and partner with relevant role players in order to ensure the effective promotion of skills development initiatives and strategic sectoral training interventions. 
• Establish collaborative partnerships with stakeholders to ensure sustainable implementation of MICT SETA Programmes. 
• Ensures delivery of quality products and services in accordance with Service Level Agreements and stakeholder expectations. 
• Implements recommendations from the stakeholders. 
• Implement marketing and communication initiatives in the region through Communications and Marketing department. 
• Act as general client liaison for MICTSETA funded projects, address and resolve stakeholder queries timeously. 
• Facilitate, maintain, and support partnerships with HEIs, FETs and other relevant partners in the region in line with the National plan. 
• Conduct workshops in the province to teach people and stakeholders about WSP, ATR, PTP and PTS 
• Assist in strengthening collaborative relations with PSET institutions through the established SETA offices. 
• Assists employers and SDFs with queries on reporting requirements and follow up when necessary. 
• Attend to Marketing events and other Career Guidance activities. 
• Assist employers in the region with Workplace Skills Plan preparation, implementation of training plans, and provide support on the quarterly monitoring report function. 
• Conduct training sessions (SSP information, SDF forums, etc.) 
• Act as an MICT SETA representative at skills development forum as requested. 
• To travel to and within selected regions whilst representing the MICT SETA at the various stakeholder forums, training events, employer site-visits, including Skills Development related events by stakeholders.  

Project Financial Administration 

• Ensure that regional projects are well coordinated, managed efficiently and effectively according to schedule and budget. 
• Prepare approval spreadsheet and instruct Administrators to process payments. 
• Review payment packs for stakeholders and create memos to monitor payment progress. 
• Submit payment packs to Manager for review prior to approval on system in order for Finance to make payments. 
• Drawing up the terms of reference and secure budgets for the procurement of goods and services and venues where necessary. 
• Process project and grant payments and liaises with stakeholders on payment related queries. 
• Complete reconciliation on all regional projects to establish funding and refunds if required.  

Risk and Compliance 

• Assist in identifying and adhering to fraud controls, risk prevention principles, sound governance and compliance processes, and tools to identify and manage risks. 
• Ensure adherence to the Service Level Agreement (SLA) that governs the relationships between training providers and employers. 
• Provide information necessary for and specific compliance activities related to audits (internal, external audits and Department of Higher Education and Training (DHET) visits) by amongst other things making information readily available during audits for example when training took place. 
• Ensure that the providers appointed are accredited for the programme approved. 
• Check that training providers comply with all of the regulatory and MICT SETA processes; 
• Ensures delivery of quality products and services in accordance with Service Level Agreements and stakeholder expectations. 
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans. 
• Assist in the preparation for internal and external audits. 
• Adhere to all relevant laws, policies and Standard Operating Procedures throughout the organisation. 

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MINIMUM REQUIREMENTS: 

• Bachelor's degree (NQF Level 7) in Computer Science, Information Technology, Information Security or related field 
• A minimum of 5-7 years of experience in ICT governance, risk management, or information security. 
• Professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or Certified in Risk and Information Systems Control (CRISC) are preferred. 
• Experience in developing and implementing ICT governance frameworks and security policies.
• Strong knowledge of relevant laws, regulations, and standards (e.g., POPIA, ISO 27001). 
• Proven experience in managing ICT risk assessments, audits, and compliance initiatives. 
• Excellent communication, leadership, and stakeholder management skills 
• Willingness to work outside of official hours 
• A valid driver’s license and willingness to travel is essential  

ROLES AND RESPONSIBILITIES 

ICT Strategic and Operations Management 

• Develop, implement, and maintain a comprehensive information security strategy and program. 
• Manage the organisation's security architecture, including firewalls, intrusion detection/prevention systems, and endpoint protection. 
• Conduct regular security assessments, vulnerability testing, and penetration testing to identify and mitigate risks. 
• Oversee the management of identity and access management (IAM) systems, including user provisioning, authentication, and authorisation. 
• Ensure the secure configuration and management of ICT infrastructure and applications.
• Ensure policies align with industry standards and regulatory requirements. 
• Contribute to the development of supporting operational plans for the business unit to ensure execution of the strategic objectives and goals. 
• Drive the implementation of the technology and information security operational plan by developing and allocating operational activities to various business units and ensuring alignment to the achievement of operational targets. 
• Use insights gained through business information to compile reports, and metrics to measure success and inform the business decision making process and realign objectives. 
• Keep abreast of changes in legislation, regulations and respond to changes through adjustments to the strategy and operational plans as required. 
• Assist in monitor and continuously evaluate progress of the business unit’s achievements against the operational plan and strategic objectives. 
• Continuously improve current practices and processes for improved security.

Functional Management 

• Establish and maintain an incident response plan to manage security breaches, data breaches, and cyber-attacks. 
• Lead the investigation, containment, and resolution of security incidents, coordinating with internal and external stakeholders. 
• Conduct post-incident reviews and implement corrective actions to prevent future occurrences. 
• Maintain a log of all security incidents and prepare reports for senior management. 
• Contribute to the maintenance of the ICT risk registers 
• Conduct security and risk assessments of change requests and ICT projects 
• Report to management on risk assessments & audit results 
• Develop controls to ensure compliance and security. 
• Sustain controls throughout the data and service life cycle. 
• Design and manage security systems, including firewalls, intrusion detection systems, anti-virus software, encryption tools, and other technology risks mitigations. 
• Collaborate with developers and ICT operations teams to ensure security-by-design principles are integrated into cloud architectures and development pipelines. 
• Maintain up-to-date knowledge of emerging security threats, technologies, and best practices in security. 
• Facilitate with internal and external stakeholders to perform penetration testing and vulnerability assessments to identify and remediate security vulnerabilities and weaknesses. 
• Perform security assessments of third-party vendors and partners to ensure they meet security requirements and standards such as ISACA. 
• Coordinate with relevant teams to ensure readiness for potential incidents. 
• Contribute to management and Board reports. 
• Prepare and present quarterly, weekly, and monthly reports on security status and incidents. 
• Report on compliance, risk management activities, and security initiatives. 
• Provide insights and recommendations to CIO and senior management based on report findings. 
• Develop and implement cyber security frameworks to protect against cyber threats. 
• Stay updated on the latest cyber security trends and technologies. 
• Implement and manage security and event management systems. 
• Conduct internal and external security audits to identify vulnerabilities. 
• Assist in implementing corrective actions based on audit findings. 
• Ensure physical and logical security of all ICT facilities. 
• Implement access control measures to protect sensitive information. 
• Monitor facilities for security breaches and take appropriate actions. 
• Assist in the establishment and functioning of the Security Operations Centre (SOC)  

Policy Development and Implementation 

• Develop and enforce ICT policies and procedures related to governance, risk management, and security. 
• Ensure that ICT policies are communicated to all stakeholders and regularly reviewed and updated. 
• Collaborate with legal, HR, and other departments to align ICT policies with organisational policies.  

Stakeholder Management and Relations 

• Act as the primary point of contact for ICT governance and security matters. 
• Engage with internal and external stakeholders, including auditors, regulatory bodies, and vendors, on ICT governance and security-related issues. 
• Provide regular reports to the CIO, senior management, and the board on the status of ICT governance, risk management, and security. 
• Collaborate with IT teams, business units, and external partners to ensure alignment and compliance. 
• Assisting with provisioning of effective and efficient ICT services and solutions to various departments within MICT SETA to enable them to achieve their strategic objectives. 
• Coordinate and facilitate communication channels with internal and external key stakeholders to ensure proper messaging of ICT standards. 
• Implement and monitor Service Level Agreements with the relevant stakeholders. 
• Ensure that agreed service levels are consistently met on monthly basis. 
• Gather and disseminate accurate and timely information to all relevant stakeholders. 
• Ongoing management of strategic partners and vendors to ensure that they perform according to the SLA’s. 
• Implementation of vendor scorecards to measure compliance with company expectations. 
• Ensure that company SLAs are measurable and aligned with strategic partners and vendor service agreements. 
• Conduct regular reviews of strategic partners and vendor contracts to ensure SLA’s are measurable and enable consistent delivery. 
• Development and maintain ICT Service Catalogue 
• Continuous improvement of ICT practices and processes. 
• Coordinate with service providers for regular security audits and reviews.  

Governance, Risk and Compliance 

• Identify, assess, and manage ICT risks, including cyber threats, data breaches, and information leaks. 
• Develop and implement risk management processes, including risk assessments, risk registers, and mitigation plans. 
• Ensure compliance with relevant laws, regulations, standards, and frameworks, such as POPIA, ISO 27001, and NIST. 
• Liaise with internal and external auditors to coordinate ICT audits and address findings. 
• Assist the CIO with establishment, maintenance and improvement of Standard Operating Procedures, policies, and guidelines. 
• Assist with monitoring implementation of all relevant ICT policies in compliance with legislative prescripts and international best practices. 
• Participate in Risk assessments, develop mitigation plans, and implement risk action plans.
• Develop a process for data classification for security, risk, and business impact. 
• Ensure the implementation of formal ICT security-based documentation, auditing, and testing processes. 
• Prepare Management reports and contribute to Board reports. 
• Ensure compliance with relevant laws, regulations, and standards. 
• Assist in the development and implementation of an ICT governance framework aligned with organisational goals and industry best practices. 
• Establish governance policies, procedures, and standards for ICT security. 

 Budget and Finance Management 

• Contribute into the development and implementation of the departmental budget by ensuring financial stability. 
• Ensure expenditure is in line with budget requirements. 
• Assist in the management of procurement process to ensure compliance with the legislation e.g. (PFMA, PPFA, and BBBEE). 
• Maximise revenue and reduce expenditure through effective cost control measures. 
• Ensure that the ICT related assets are economically acquired, adequately implemented, maintained and protected in all respects. 

Security Awareness and Training 

• Develop and implement an information security awareness and training program for the MICT SETA. 
• Conduct regular security awareness campaigns, workshops, and training sessions. 
• Monitor and report on the effectiveness of security awareness initiatives and adjust as needed. 

People Management 

• Build and lead an effective and cohesive team through the effective management of office resources. 
• Ensure the enhancement of relevant knowledge and skills through continuous coaching, mentoring and nurturing of talent in the business unit. 
• Contribute to the creation of a high-performance culture and manage team performance effectively by translating and communicating the annual performance goals and measures into individual work plans based on agreed upon objectives. 
• Ensure the working environment contributes to improving employee engagement, recognition and increased productivity. 
• Ensure the management of poor performance and disciplinary matters in line with the MICT SETA’s policies and procedures.  

ICT Service Continuity / Disaster Recovery 

• Improve ICT services through implementation of secure technologies. 
• Assist in the development of ICT Service Continuity / Disaster Recovery Plans and lead in implementation thereof. 
• Maintain business continuity plans to ensure continuation of critical operations during disruptions. 
• Design and test disaster recovery plans to minimize data loss and downtime. 
• Establish methods and procedures to enable the CIO and MANCO to assess risks and business impact in determining ICT Service Continuity practices. 
• Manage backup procedures and systems.