Careers at Absa Group Limited (Absa)

Job Summary

• Acts as support to the business engagement lead through following up on actions, attending meetings, owning relationships with customers and managing the service catalogue as required.

Job Description

• Identify and scope areas for improvement: Identify Business Units and departments where Business Efficiency Improvement (BEI) initiatives can be conducted to improve process efficiency.
• Business Engagement: Assess business performance, identify opportunities and facilitate the process of change and improvement within the business unit by continuously interacting with the stakeholders and reviewing of processes.
• Stake holder management: Network and build lasting relationships with all business owners/managers and staff and communicate to all stake holders on different processes and change initiatives.
• Planning and Coordination: Own and facilitate prioritization of initiatives to achieve a balanced business portfolio of transformation initiatives as part of strategic delivery achievements.
• Coaching and Mentoring: Pursue teams' development to increase process improvement skills and personal effectiveness, acknowledging strengths and areas for improvement.
• Business Alignment & Subject Matter Expert (SME) inputs: Reviews and analyses of client requirements or problems and assist in the development of proposals of cost effective solutions that ensure profitability and high client satisfaction.
• Provide a consultative role with regards to customer experience content and subject matter expertise for delivery of reports to the relevant stakeholders.
• Controls, Compliance and Administration: Implement a zero tolerance approach to compliance across the Business by keeping Business aware of all governance policies and mandates 

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

End Date: July 25, 2025

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Job Summary

• This role oversees the data input required to enable the model monitoring and to ensure relevant, consistent, timely and complete data inputs according to pre-defined data requirements for Model Monitoring and to meet all the requirements as stipulated in the Model Risk Framework, Model Risk Policy, Model Risk Standards relevant particularly the Model Monitoring Standard, the RDARR Policy as well as the Data and Document Management Policies and Standards applicable. This role will also play a key part in the automation and standardization of the end-to-end model monitoring process from data to pack delivery. It will require good knowledge, experience and understanding of SAS at an advanced level.
• The role needs to interact, engage and collaborate with relevant role-players such as data providers as well as the IVU Model Monitoring Team ensuring that data is suitable and meets requirements for specific monitoring of models allocated to the role’s portfolio of models (credit risk regulatory capital and impairment models). The role need to be aware of gaps, find solutions and improve the end to end process particularly from a data perspective ensuring that, through collaboration with role players, the data requirements are complete and relevant, where needed specific controls are in place, and be aware of the governance requirements relating to the model monitoring and model monitoring data.

Job Description

• The primary focus of the role is to source, facilitate, assess and code relevant model risk monitoring data as agreed according to requirements specifications. Where required review and improve already existing code to see that it is fit for purpose, efficient and optimized to ensure that that the code performs effectively.

The role incumbent needs to actively manage the portfolio of models allocated to her/him in collaboration with the Team Lead for Model Monitoring enablement as well as relevant other role players. This entails managing and keeping up to date the following:

• Model Monitoring Data Dashboard containing all relevant details pertaining to the models allocated to be monitored. Actions to ensure completeness of such dashboard is the accountability and responsibility of the role incumbent.
• Model Monitoring BOW (Book of Work) Tracker containing relevant details on the incumbent’s operational delivery of allocated tasks and objectives. It is the responsibility and accountability of the role incumbent to ensure that the Tracker is up to date and to during weekly Thursday team meetings present and discuss delivery progress, issues and risks as well as support required where there are hindrances.
• The role incumbent will be involved with tasks and deliverables pertaining to the project/initiative of automation and standardization which is now in progress. These tasks and deliverables will be agreed as the project progresses. Key information from the Monitoring Data Dashboard
• As part of the role it is expected that the incumbent will ensure and obtain a sound and fair working knowledge of all the relevant Absa Group Risk Frameworks, Risk Policies, Risk Standards as well as Data Frameworks, Policies and Standards and specific also those pertaining to Model Risk. Sound and fair understanding and application in work context as to the Data Privacy Frameworks, Policy and Standards as well as the RDARR (Risk Data Aggregation and Reporting) Policy and Standards to enable compliant execution of his/her role.
• The role incumbent will need to subscribe, be fully aware and conduct behavior in line and with the Absa Work Ethics requirements and guide as well as adhere to all People Management Frameworks, Policies and Standards in execution of his/her role.

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

End Date: July 25, 2025

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Job Summary

• An exciting role that focuses on supporting the Executive of Customer Regulatory Operations in the COO function with office administration support services, through the execution of predefined objectives as per agreed standard operating procedures within Customer Regulatory Operations.

Job Description

• Act as the first point of contact for the Executive or Head of the Business unit, demonstrate professional demeanor and discretion, and role model Absa Values.
• Provide an updated view of priority projects and initiatives underway in the business unit and provide regular updates to the Executive on progress, risks, and issues.
• Review all new marketing and internal communication material from a style and content perspective before it is reviewed by the Executive for changes, before presenting for signoff.
• Manage travel, cell phone, expense claims, etc. (i.e., responsible for controlling signatures),  taking policy into account, urgency, and effecting timely forwarding of documents) in line with Absa policies and standards.
• Manage the diary of the Executive efficiently in line with the Executive's priorities, including booking of venues.
• Prepare agendas, take minutes, and follow up on action items from meetings.
• Oversee the planning and execution of BU events for the Executive, such as town halls, stakeholder engagements, and forums.
• Prepare presentations for review by the Executive through packaging tailored content and designing presentations to reflect the Business Unit Brand.  
• Facilitate effective communication across departments, customers, and stakeholders.
• Handle confidential information with discretion and professionalism.
• Act as a liaison between the Executive and internal/external stakeholders, ensuring timely and effective communication.

Education

• Bachelor’s degree/ BTech or NQF 7 Level equivalent

Experience and Skills

•  3 years + experience in an executive assistant or administration support role
•  Time management skills
•  Stakeholder Management
•  Good interpersonal skills
•  Good communication and writing skills
•  Ability to multitask
•  Advanced proficiency in Microsoft products like Word, Excel, and PowerPoint
•  Ability to operate in a dynamic work environment and manage day-to-day complexities

Education

• Higher Diplomas: Office Administration (Required)

End Date: July 25, 2025

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Job Summary

Optimise the profit and economic value of portfolios of Growth Business key account clients requiring medium to high complexity commercial banking requirements by focusing:

• origination efforts to quire new clients;
• cross-sell to existing client base;
• coverage efforts to service clients in accordance to the segment CVP

Job Description

• Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
• Relationship and Service Management: Actively develop strong client relationships. Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients
• Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

End Date: August 1, 2025

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Job Summary

• To plan, manage and monitor the implementation of business development activities in order to deliver on approved operational plans in an affective and efficient manner.

Job Description

• Relationship Management: Establish and maintain professional relationships through networking with industry leaders, regulators and policy makers as well as business partners that are key in the development of new ventures
• Delivery Business Development: Champion and manage business bulk acquisition strategic plan in line with Absa Business unit strategy
• Market Intelligence: Collect market intelligence through research by reading articles, publications, internet, word of mouth and networking on a daily basis to keep abreast of market developments
• People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
• Operations & Compliance: Actively keep up to date with all relevant knowledge, legislation and developments within the business unit and banking industry that may have an impact on the Business Advantage

Key requirements:

• 4 to 5 Years experience in Beneficiary Funds and Employee Benefit Trusts sales and administration
• Relevant degree / diploma
• Any retirement fund industry qualifications

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

End Date: July 25, 2025

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Job Summary

• Optimise the profit and economic value of portfolios of Small Business key account clients requiring low to medium complexity commercial banking requirements by focusing: origination efforts to quire new clients; cross-sell to existing client base; coverage efforts to service clients in accordance to the segment CVP

Job Description

• Relationship Management: Own the primary relationship with the client by being the client’s main contact point for all corporate and investment banking needs.
• Client Solutioning: Take overall accountability for service delivery by setting the rules of engagement for the cross functional team, which includes Transactional Banker, Credit Analyst, Segment Support Client Control Team, Client Service Consultant & Product & Sector teams.
• Manager Risk Assessment: Take ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments 

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

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Job Summary

• To develop tactical strategy and delivery plans, formulate associated practice/s and to ensure operational implementation and adaption i.t.o. project management methodology, governance and delivery objectives.
• To provide advanced project management services and to develop, maintain and enhance operational business relationships.

Job Description

• Programme Management: Managing projects with the intention of improving an organisations strategic performance
• Project Management: Monitors the progression of a project at every stage and ensure that the objectives of a project are meet
• Quality Assurance: Maintain a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production
• Ensure that timelines are met: Manage team in such a way that deadlines are met
• Stakeholder management: Ensure that stakeholders are identified and engaged
• Managing Others: Take responsibility for the effective management of others
• Experience in delivery of card Acquiring or acceptance Programmes in a Programme Manager, Product Owner or PMO Capacity

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: July 25, 2025

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Job Summary

• The Head of Schemes Reporting will play a pivotal role to support the Everyday Banking cluster in the financial reporting of scheme costs. They will provide comprehensive financial and business reporting, along with schemes finance analytical support to various departments within the clusters. This position will be instrumental in providing commercial insights, financial reporting, fees analysis, and project support for the business, focusing on scheme fee analysis for the Schemes.

Job Description

Financial Reporting:

• Prepare scheme financial reporting and oversee the month end process by the team, ensuring accuracy in the financials reported to business.
• Provide schemes data analytics, insights and commercialization of the Scheme contracts to increase cost and operational efficiency.
• Prepare cost reduction and management strategies.
• Present monthly reports by ensuring the completeness, accuracy, and relevance of the information to enable Group Finance Management Team to make informed decisions.
• Oversee the preparation, sign off of the short-term plan (STP), medium term plan (MTP) and rolling forecast (RAF) and budgets with the relevant stakeholders to enable consolidation into Finance forecast and budget.
• Work with the team to consolidate the financial plans generated by MTP, STP and RAF and sense check the consolidations prior to approval by the Heads of Finance clusters.
• Monthly risk reporting based on the scheme outlooks prepared.
• Interchange Reporting and Analysis: Prepare interchange monthly reporting and analysis categorized by product type, international vs domestic and identify business opportunities.
• Management and optimization of the scheme contracts, to ensure that optimal benefit is derived from the contracts in place.

Advisory Support:

• Provide advice and support to management on financial risks that might have an impact on profitability by discussing at regular intervals all financial related matters.
• Project Support: Provide Schemes financial analysis support for new business initiatives.
• Provide scheme insights and support for pricing strategies within the business.

Financial Control and Compliance:

• Sign off on the scheme quarterly reporting to the prepared by the relevant staff in the prescribed format.
• Maintain appropriate internal controls in line with Absa group policy by reviewing regularly all variance reports and other reports where applicable.
• Interact with the Internal and External Audit team and provide necessary information to ensure compliance with all regulations and policies when reflecting the financial position of the business

Stakeholder Management:

• Communicate financial policies, procedures, standards and guidelines to the Senior Business Manager and Group Finance Management Team.
• Support projects by developing the financial component of the business case that is created by the management team to actively track and change benefits and costs of the project.
• Provide strong support to the operational team by having regular meetings with to share financial performance.

Executive Administration:

• Prepare the key themes, presentations and reviews for the Senior Finance Stakeholders and assist with detailed content when required.

Education

• Postgraduate Degrees and Professional Qualifications: Financial Sciences (Required)

End Date: July 28, 2025

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Job Summary

• The PMO requires a Business Analyst to join the BA Capability team to support and assist the team in delivering against the objectives of the BA Capability as well as fulfill a BA role and execute on allocated medium to complex project/s where required.
• As a BA, on projects (BAU or SI) you will act as a liaison between business stakeholders and technical teams to analyse business needs, identify opportunities for improvement and support the delivery of effective solutions. This role requires a solid understanding of business processes, data analysis and requirements gathering, with the ability to contribute to project planning and execution

Job Description

Project Support

• Assist in defining project scope, objectives and deliverables where it doesn’t exist.
• Understand the project scope, objectives and deliverables where this is available.
• Contribute to project planning and scheduling of the analysis tasks.
• Identify potential risks and uncertainties that may impact project success, and support the Project manager to develop mitigation strategies to resolve them
• Help ensure that project milestones and deliverables are achieved on time and within scope.
• Adhoc requests that the project team requires

Stakeholder Management

• Identify project stakeholders and define/understand their roles and responsibilities
• Work closely with business stakeholders to understand their needs, objectives and challenges
• Collaborate with cross functional teams including project managers, developers, change managers, testers and product owners.
• Build and maintain strong relationships with stakeholders to ensure ongoing alignment and support.
• Facilitate regular status meetings, requirement walkthroughs and feedback sessions.

Requirements Gathering and Analysis

• Conduct stakeholder interviews, workshops and surveys to elicit business requirements.
• Analyse and document current business processes, workflows and systems.
• Translate business needs into detailed functional and non-functional requirements.
• Prioritise requirements based on business value and feasibility.
• Work closely with SME’s to clarify and validate requirements throughout the project lifecycle.

Data Analysis

• Analyse data to identify data sources, data relationships, identify trends, patterns and insights that can inform decision-making and solution design

Documentation and Communication

• Prepare clear and concise documentation including Business Requirements Documents (BRD’s), Functional Requirement Document/Specification (FRD/FRS), use cases, user stories, test cases etc.
• Assist in preparing feasibility studies where required.
• Create process models, data flow diagrams, mockups/prototypes as needed.
• Assist, support and possibly manage the creation of the Target Operating Model based on inputs from various stakeholders across functionalities, integration, processes, data etc.
• Identify gaps between current and desired states of processes, systems, or workflows, and proposing solutions to address them
• Serve as a main point of contact between business and Technical Teams.
• Communicate changes, decisions and updates to the relevant stakeholders in a timely manner.
• Maintain Requirements Traceability Matrix (RTM)

Solution Assessment and Validation

• Participate in Solution Design sessions to ensure proposed solutions align with Business Objectives/Benefits.
• Review and validate proposed solutions to ensure they meet the desired requirements.
• Collaborate with architects and technical teams to design solutions that meet business requirements, considering factors such as scalability, security, and usability
• Ensure that proposed solutions align with the organizations strategic goal and technological capabilities and meets the business benefits
• Develop prototypes or proofs of concept to validate proposed solutions and demonstrate their feasibility and functionality to stakeholders, as required by the project
• Assist with the creation of Test Strategies, Test Plans, Test cases and UAT Close Out reports
• Facilitate and support in User Acceptance testing (UAT) to ensure business needs and requirements are met.

Roles and Responsibilities – Business Analyst within a Business Analysis Capability

Stakeholder Engagement

• Act as a liaison between business units, other capabilities with PMO, project teams and BA Capability leadership.
• Help stakeholders understand the value of business analysis and structured approaches.

Continuous Improvement and Innovation

• Identify inefficiencies within the Business Analysis Capability and recommend solutions/improvements.
• Champion the adoption of digitization tools, automation or data driven decision making as part of improvements.

Capability Building and Knowledge Sharing

• Participate in training sessions, Centre of Excellence (COE) forums and Community of Practice (COP) knowledge sharing sessions.
• Share lessons learnt, case studies, reusable assets (templates, processes etc.)
• Contribute to mentoring and coaching.

Contribution to Best Practices

• Provide feedback on existing practices and suggest improvements to BA Methodologies, approaches, tools etc.
• Help test and refine new BA techniques, tools or frameworks before they are rolled out.
• Contribute to the knowledge repository i.e. BA capability sharepoint site

Adherence to Standards and Governance

• Apply standardized BA practices, frameworks and templates defined by the Centre of Excellence (COE)
• Ensure quality and consistency in deliverables across initiatives.
• Support compliance with organizational policies and procedures.

Education

Essential

• Matric
• Relevant Degree - Bcom degree Information’s systems or Industrial Engineering
• Certificate or Diploma in Business Analysis

Advantageous Qualification and Certification

• BA qualification from one of the IIBA endorsed educational institutes
• Other Business Analysis related training

Preferred experience

• 2-5 years’ experience in Business Analysis
• Financial Services and Banking exposure would be advantageous

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

Date: July 28, 2025

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Job Summary

• To follow the six steps of financial planning in executing the role of a FAIS licensed financial adviser. A professional introduction must be made to introduce the adviser and the services offered by the adviser. Upon client approval the adviser may conduct a Financial Needs Analysis (FNA) in the disciplines of Investment, Life Insurance and Estate planning. Based on the concluded FNA to make recommendations
• To address single or multiple needs identified on behalf of the client. Advice recommendations will must be presented under the license categories for which the adviser is accredited Absa approved product(s) that are deemed will meet the needs of the client. On client acceptance of all or part of the advice, the adviser is required to implement the accepted advice through Absa’s new business processes.
• The adviser must conduct regularly review of the client needs to assess continued suitability of implemented solutions. In these reviews, new needs may be addressed and changes to existing plans be proposed to ensure continued solutioning of client needs. 
• Adviser must continue to ensure ongoing Fit and Proper status to enable them to offer services under an Absa advice license.

Job Description

Key Accountabilities:

Accountability: To establish and maintain a professional relationship with all stakeholders (Client, Bank personnel, product providers and Adviser Support staff)

• Participate in reciprocal leads activities and sales/pipeline meetings to identify opportunities for new or repeat business, and fully utilising Absa’s bancassurance structure.
• Assess client’s needs through use of recommended needs analysis tools, ensuring that the client is aware of the full value proposition offered by AIFA.
• Prepare recommendation and quote for appropriate risk and investment solutions based on the client’s individual needs and profile.
• Present recommendation to clients, ensuring that all FAIS regulations are followed regarding advice given.
• Follow all the steps in the designated client engagement process as specified by Absa Advisers.
• Provide regular feedback to the Regional Manager on actions taken to progress the lead to business.
• Network, on an ongoing basis, with all stakeholders in Everyday Banking (PGM’s and Regional Managers) and elsewhere by attending their meetings and social gatherings to position the Absa Advisers' value proposition to the Bank and to the clients

Accountability: Meet sales and/or growth targets

• Do activity planning by identifying the clients to be approached/contacted during a particular period in conjunction with Everyday Advice Executive.
• Using the leads information provided by the source and or Regional Manager listings, as well as leads sourced through own prospecting activities and determine the client's financial needs.
• Make exclusive use of Absa’s Financial Needs Analysis tool (Avalon from Aug 2024 onwards) to conduct a comprehensive Financial Needs Analysis for the client.
• Obtain the client's consent to access his/her existing policy information by getting him/her to sign the relevant documents to
• get a comprehensive view of the client's financial needs.
• Discuss various possible solutions and options available with the client and thereafter recommend the most appropriate products and or solution(s) to address financial needs.
• • Generate and discuss a formal recommendation including product quote(s) for the client.
• On acceptance of part or all the advice recommendations, complete the necessary product application forms and ensure that the client signs the forms to indicate his/her consent to engage in a transaction(s).
• Gather, generate, and complete all the necessary compliance documentation (e.g., Client Advice Record, copy of ID, Financial Needs Analysis, FICA).
• Submit the proposal forms to the relevant product providers for processing.
• Ensure that the issued policy aligns to the recommended product.
• Review the client's portfolio at a minimum of once a year and contact the client based on the adviser and client agreed contact strategy to maintain a healthy client relationship.
• Provide a report back to the Regional Manager and Everyday Banking stakeholders on the strike rate (i.e., the number of leads provided that were converted to business) where applicable.
• Seek business opportunities from external sources as necessary to grow the book of business and reciprocate leads to Regional Managers and PGM’s.

Accountability: Manage own commission earnings

• Capture the correct Policy Relevant Information (PRI) number on the Commission system.
• On a monthly basis, check the accuracy of the commission statements received from the Broker Commissions department.
• Verify that all the PRI numbers reconcile to the commission paid and reflected on the statements Keep the client database up to date by ensuring that new clients are added to the database.
• Follow up on unpaid premiums and lapses by contacting the clients to establish the reasons for the problems Manage the suspense account timeously by clearing it on the system at month end.

Accountability: Practice Management

• Ensure that staff members (Adviser Assistants) have a clear understanding of their roles and responsibilities within the adviser practice.
• Arrange for staff members to receive the relevant training (Absa programs for the Interns) e.g., systems training, product training and operational training.
• Provide coaching and mentoring to assistant(s) with regards to facilitate knowledge and skills development.
• Participate performance development (PD) discussions as required by the Absa performance management standards.
• Take the necessary corrective actions in cases of underperformance in consultation with the Regional Manager. Implement controls with regards to compliant record keeping in accordance with minimum Absa business standards (i.e. FAIS, FICA, FSB and)
• Liaise with Provincial Operations Office) with regards to maintenance of systems and equipment and provision of other services
• Complete all the required compliance exams in the specified timeframes (e.g. Anti-Money Laundering, Sanctions, BCM, Basic Financial Crime Concepts).
• Remain fit and proper as required for FAIS flagged roles.
• Provide monthly feedback to the branch, and Business Bank, regarding non-interest income (seat costs) and cross-selling opportunities
• Segment the client base according to profile, income potential and commission income.
• Engage with business development strategies with the support of the Regional Manager and our practice management subject matter experts to maximise the sustainability of the adviser practice.

Accountability: Personal Development

• Attend all the required training to attain accreditation to market Absa approved products.
• Attend all the requisite internal training (i.e FAIS-related programs/courses).
• Attain the required FAIS credits in order to attain Fit and Proper status
• Ensure that Fit and Proper status is maintained (honesty, integrity, financial solvency)

End Date: July 31, 2025

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Job Summary

• To follow the six steps of financial planning in executing the role of a FAIS licensed financial adviser. A professional introduction must be made to introduce the adviser and the services offered by the adviser. Upon client approval the adviser may conduct a Financial Needs Analysis (FNA) in the disciplines of Investment, Life Insurance and Estate planning. Based on the concluded FNA to make recommendations
• To address single or multiple needs identified on behalf of the client. Advice recommendations will must be presented under the license categories for which the adviser is accredited Absa approved product(s) that are deemed will meet the needs of the client. On client acceptance of all or part of the advice, the adviser is required to implement the accepted advice through Absa’s new business processes.
• The adviser must conduct regularly review of the client needs to assess continued suitability of implemented solutions. In these reviews, new needs may be addressed and changes to existing plans be proposed to ensure continued solutioning of client needs. 
• Adviser must continue to ensure ongoing Fit and Proper status to enable them to offer services under an Absa advice license.

Job Description

Key Accountabilities:

Accountability: To establish and maintain a professional relationship with all stakeholders (Client, Bank personnel, product providers and Adviser Support staff)

• Participate in reciprocal leads activities and sales/pipeline meetings to identify opportunities for new or repeat business, and fully utilising Absa’s bancassurance structure.
• Assess client’s needs through use of recommended needs analysis tools, ensuring that the client is aware of the full value proposition offered by AIFA.
• Prepare recommendation and quote for appropriate risk and investment solutions based on the client’s individual needs and profile.
• Present recommendation to clients, ensuring that all FAIS regulations are followed regarding advice given.
• Follow all the steps in the designated client engagement process as specified by Absa Advisers.
• Provide regular feedback to the Regional Manager on actions taken to progress the lead to business.
• Network, on an ongoing basis, with all stakeholders in Everyday Banking (PGM’s and Regional Managers) and elsewhere by attending their meetings and social gatherings to position the Absa Advisers' value proposition to the Bank and to the clients

Accountability: Meet sales and/or growth targets

• Do activity planning by identifying the clients to be approached/contacted during a particular period in conjunction with Everyday Advice Executive.
• Using the leads information provided by the source and or Regional Manager listings, as well as leads sourced through own prospecting activities and determine the client's financial needs.
• Make exclusive use of Absa’s Financial Needs Analysis tool (Avalon from Aug 2024 onwards) to conduct a comprehensive Financial Needs Analysis for the client.
• Obtain the client's consent to access his/her existing policy information by getting him/her to sign the relevant documents to
• get a comprehensive view of the client's financial needs.
• Discuss various possible solutions and options available with the client and thereafter recommend the most appropriate products and or solution(s) to address financial needs.
• • Generate and discuss a formal recommendation including product quote(s) for the client.
• On acceptance of part or all the advice recommendations, complete the necessary product application forms and ensure that the client signs the forms to indicate his/her consent to engage in a transaction(s).
• Gather, generate, and complete all the necessary compliance documentation (e.g., Client Advice Record, copy of ID, Financial Needs Analysis, FICA).
• Submit the proposal forms to the relevant product providers for processing.
• Ensure that the issued policy aligns to the recommended product.
• Review the client's portfolio at a minimum of once a year and contact the client based on the adviser and client agreed contact strategy to maintain a healthy client relationship.
• Provide a report back to the Regional Manager and Everyday Banking stakeholders on the strike rate (i.e., the number of leads provided that were converted to business) where applicable.
• Seek business opportunities from external sources as necessary to grow the book of business and reciprocate leads to Regional Managers and PGM’s.

Accountability: Manage own commission earnings

• Capture the correct Policy Relevant Information (PRI) number on the Commission system.
• On a monthly basis, check the accuracy of the commission statements received from the Broker Commissions department.
• Verify that all the PRI numbers reconcile to the commission paid and reflected on the statements Keep the client database up to date by ensuring that new clients are added to the database.
• Follow up on unpaid premiums and lapses by contacting the clients to establish the reasons for the problems Manage the suspense account timeously by clearing it on the system at month end.

Accountability: Practice Management

• Ensure that staff members (Adviser Assistants) have a clear understanding of their roles and responsibilities within the adviser practice.
• Arrange for staff members to receive the relevant training (Absa programs for the Interns) e.g., systems training, product training and operational training.
• Provide coaching and mentoring to assistant(s) with regards to facilitate knowledge and skills development.
• Participate performance development (PD) discussions as required by the Absa performance management standards.
• Take the necessary corrective actions in cases of underperformance in consultation with the Regional Manager. Implement controls with regards to compliant record keeping in accordance with minimum Absa business standards (i.e. FAIS, FICA, FSB and)
• Liaise with Provincial Operations Office) with regards to maintenance of systems and equipment and provision of other services
• Complete all the required compliance exams in the specified timeframes (e.g. Anti-Money Laundering, Sanctions, BCM, Basic Financial Crime Concepts).
• Remain fit and proper as required for FAIS flagged roles.
• Provide monthly feedback to the branch, and Business Bank, regarding non-interest income (seat costs) and cross-selling opportunities
• Segment the client base according to profile, income potential and commission income.
• Engage with business development strategies with the support of the Regional Manager and our practice management subject matter experts to maximise the sustainability of the adviser practice.

Accountability: Personal Development

• Attend all the required training to attain accreditation to market Absa approved products.
• Attend all the requisite internal training (i.e FAIS-related programs/courses).
• Attain the required FAIS credits in order to attain Fit and Proper status
• Ensure that Fit and Proper status is maintained (honesty, integrity, financial solvency)

End Date: July 31, 2025

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Job Summary

• To provide specialist advice and support in area of specialisation enabling the effective implementation of risk frameworks.

Job Description

• Risk and Control: Perform quarterly risk and control assessments, front to back for allocated business.
• Administrative Support: Assist with all Administrative and general functions, including but not limited to logging risk events, issues, tracking and updating risk registers, reporting, and performing Risk and control self-assessments (RCSA), reporting and tracking of issues. Assist Managers in ensuring compliance with policies and procedures. Assist with reporting for relevant forums and committees within agreed timelines.

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

End Date: July 24, 2025

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Job Summary

• ABSA is looking for a seasoned leader to head our Agriculture segment within Business Banking.
• The successful incumbent will be able to develop and execute comprehensive financial performance strategies to ensure sustainable growth and direction for ABSA’s Agriculture Banking sector. Shape and articulate the customer value proposition to meet client needs and surpass market expectations. Implement effective sales tactics and plans to realign and enhance sector performance.
• Lead and manage a diverse team of specialists located across the country, ensuring that their skills and expertise form the backbone of our agricultural banking efforts. Assist in structuring deals with a keen focus on financial inclusion and the management of secondary agricultural processes, ensuring holistic support for our clients.
• Oversee the information desk and contribute to thought leadership, positioning ABSA as a trusted partner in the agricultural ecosystem. Leverage a strong network across all levels to foster collaboration and support advocacy efforts, ensuring that ABSA remains at the forefront of innovation and impact within South Africa’s agricultural sector.
• If you’re passionate about shaping the future of South Africa’s food economy and partnering with one of the country’s most critical sectors — this is your opportunity to lead impact.

Job Description

KEY RESPONSIBILITIES

Shape Sector Strategy

• Develop and execute ABSA’s Agriculture Banking strategy aligned to business objectives, market trends, and national development priorities. Drive sustainability strategy for the sector, develop execution plans and drive execution of the sustainability strategy.

Drive Growth and Value

• Lead the expansion of ABSA’s agricultural client base, deepen relationships, and drive sustainable financial returns across the value chain — from emerging farmers to large agribusinesses. Specific growth focus on Financial Inclusion (Transformation) and Secondary Agriculture.

Lead Agri-Innovation

• Collaborate with product, digital, and credit teams to deliver fit-for-purpose, sector-relevant banking solutions, including climate-smart finance and ESG-aligned offerings. Scan external environment for “fit for purpose” innovation (including digital) that could be used in agricultural lending environment (Remote Sensing etc)

Engage and Influence

• Represent ABSA at strategic industry platforms, government forums, and client engagements. Build relationships with sector leaders, regulators, and development finance institutions. Engagement with all internal and external stakeholders is important.

Manage Risk Responsibly

• Drive the identification, assessment, and management of risks within the agricultural sector. Ensure that risk frameworks are adhered to and that all sector activities comply with the relevant regulations and standards.
• Proactive communication is critical to manage all stakeholders around risk in the sector (emerging and current).

Develop Talent and Leadership

• Lead a team of sector specialists and relationship bankers. Build future-fit capability in agricultural finance through coaching and strategic direction.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

End Date: July 23, 2025

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Job Summary

• To coordinate, plan & deliver day-to-day team tasks and activities in order to execute Quality assurance and audit transactions accurately and timeously in support of org. policy and claims compliance through the execution of predefined objectives as per agreed SOPs internally in Absa Insurance Company, Binders and UMAs

Job Description

Call Assessment (25%)

• Action random assessments by listening to calls and measuring consultants based on business specific quality templates to ensure quality and objectivity.
• Action quality measurements business tools designed by the Quality Assurance and Operations departments to assess the consultants.(AQM)
• Conduct weekly feedback sessions with team leaders to discuss individual and team performance based on assessments. Action plans to be agreed to remedy performance deficiencies identified through the call assessment process
• Conduct team leader calibration sessions targeting a 5% variance to ensure objectivity and consistency in the identification of gaps in consultant’s interaction with the customer.

Customer Service (20%)

• Quality check and verify that all changes requested by the client were actioned on the appropriate administration system by the agent i.e. banking details change, member added, but not limited to this.
• Quality check all correspondence forwarded to the client and assesses if correspondence is in line with the standards set out by Absa Insurance  as well as the activity requested by the client
• Check if agent made detailed comments on appropriate administration system.
• Check and assess if the correct decision was reached by the consultant and that the appropriate process and procedures was followed by the consultant i.e. Claims or underwriting or surrender decision.
• Check and verify that the correct script (if required) was followed.
• Check and verify that consultants operated within their approved mandates and that the correct process was followed

Evaluation of the standard of quality (10%)

• Make recommendations to the manager for the development of quality assessment tools, measurements and guidelines.
• Work in conjunction with operations to test business efficiency and consultant competency levels.
• Make suggestions to the line manager to provide recommendations to business to enhance business efficiencies.
• Identify and analyse trends and make suggestions to address areas of improvement to business.
• Follow up on recommendations made to business. If no action was taken by operation managers or team leaders, escalate to Senior Line Manager for actioning.

Coaching (15%)

• Provide team leaders with coaching regarding the assessment performed . Provide an objective view which will highlight the gaps in the consultant’s performance.
• Performance enhancement coaching to be done to increase the soft and technical skills of the individual. These assessments can be done face to face, offside and/or remote type coaching.
• Provide subject matter expertise to fulfill the end to end coaching process
• Ensure that once coaching is conducted progress is tracked and monitored.
• Monthly calibration sessions should be held with all sections of business in order to minimise the quality assessment variances between consultants/team leaders and quality specialists.
• Monthly calibration sessions should be held with quality assurance manager, in order to align and minimise quality assessment variances between quality assurance specialist and quality assurance manager
• Calibration sessions should be held in line with the calibration session guideline set up by the quality assurance manager.

Reporting (10%)

• Keep daily stats on all quality assessments for each consultant and the score allocated for each assessment
• Provide daily reporting for Dashboard stats to the designated reports person.
• Send each score and comments on the outcome of the assessment to the relevant consultant in the specified format.
• Action with feedback if/when received from consultant if the score /outcome of the assessment are being disputed. This should be dealt with using the guidelines given by the quality assurance owner.
• All assessments and reports should be saved in the specified format to the designated Shared folder to enable transparency of assessment and stats

Operational requirement/focus (5%)

• Request team leaders from all areas to forward their updated user list to them for quality assessment purposes.
• Loaded onto the quality measurement tool.
• Delete consultants that left the employment of Absa Insurance from the various monitoring systems for further assessments
• Record stats on their own productivity for review purposes.

Meetings Management (5%)

• Set up and facilitate weekly and monthly meetings with the operations managers to provide feedback on trends.

Execute Assurance Assignments 5%

• Execute assurance assignments and ad hoc requests in accordance with the Control and Monitoring plan and relevant policies, procedures, and methodology.
• Communicate the review timelines, approach, objective, and resources, as per the detailed Control and Monitoring plan, by obtaining contact information from line management for use in the Notice of Commencement communication.
• Perform assurance Control Effectiveness Evaluation (CEE) reviews (Adhoc and Contracted) by following a Combine Assurance standard and methodology which outlines the detailed procedures to be followed to provide independent assurance opinion on the effectiveness of controls - this action is limited to the compilation and completion of working papers.
• Demonstrate a good understanding of processes and controls by accurately assessing controls of the Business Unit under review and by identifying all weaknesses, requesting guidance from Review lead or manager.
• Provide accurate feedback to the Review Lead/Manager and Business Unit Management regarding control failures identified on a continuous basis, by means of verbal or written communication.
• Communicate all control weaknesses continuously to Business Unit Management in writing after a quality review has been performed by the Review lead or Manager on the work papers.
• Planning documents, fieldwork working papers and review notes to be finalised and signed-off prior to finalisation of the draft report.
• Assist in reporting identified weaknesses to Business Unit Management by populating the report template and providing input towards the Executive Summary/Conclusion of the Draft and Final report, to enable the Review Lead or Manager to finalise and distribute the Draft as well as the Final report.

Tracking/Follow up and Issues Assurance 5%

• On a monthly basis, track the remediation of observations allocated, and update the Observation Tracker with a status of remediation, clearly indicating on track or off-track progress,
• Follow up to determine whether the recommended action plans have been implemented in the business unit the department, reviewing received documentation and doing spot checks.
• Conduct reviews on closed and signed off observations and obtain evidence of corrective action from business.

Education

• Higher Certificates and Advanced National (Vocational) Certificates: Business, Commerce and Management Studies (Required)

End Date: July 24, 2025

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Job Summary

• Lead the agile design, deployment & ongoing optimisation & evolution of enterprise wide Database technology platforms including but not limited to: Virtual Platforms, Middleware Systems Technology, Mainframe, Storage and API’s. This includes: strategic direction setting & the transitioning / modernisation of the organisation to virtualisation & containerisation, cost transparency & optimisation, self service & provisioning at the point of interaction with our customers.

Job Description

Platform Technologies Direction Setting, Solution Design & Performance Management

• Assume one stop shop accountability for the delivery of ‘Platforms as a Service’ optimally & sustainably
• Proactively & meaningfully collaborate across the value chain in the design & delivery of sustainable Platform Strategies and Solutions
• Conduct ongoing assessments of our existing platform, API & storage technologies & build & communicate relevant insights (consumption, cost etc.) for business decision making
• Leverage expertise in emerging technologies, benchmarks & architecture as well as the broader organisation business strategies to define the appropriate Platforms strategy for the organisation
• Lead & facilitate the design of the appropriate platform solutions & realise our goal to provide ‘platforms as a service’
• Apply design thinking practices to deliver architecturally sound platform solutions (and explain / guide / coach others on this architecture holistically and technically)
• Lead the detailed scoping, prioritisation & integration planning for the design & deployment of platform services with & across multiple stakeholder groups (All businesses)
• Ensure the most optimal design & deployment of platform technologies in the organization (via pipeline – not manually)
• Manage all development & development practices & outputs across platform teams
• Ensure strategies & associated platform solutions deliver on the key technical principles of: self-service, repeatability, testability, scalability & resilience
• Effectively manage the DevOps& Decomm pipelines & associated releases, risk management for maximum customer impact & minimum business risk
• Embed a culture of ongoing maintenance & optimization of platforms as a ‘way of doing things’. You are fully accountable for the longevity of solutions.
• Drive the implementation of an optimised platform base (containerisation, virtualisation) including the optimisation & or decommissioning of legacy platform technologies
• Meaningfully contribute & ensure solutions align to the design & direction of the Group Architecture standards, principles, preferences & practices. Short term deployment must align to strategic long term delivery.
• Define, Agree and manage service offerings and SLAs across multiple stakeholder groups (agree annually and measure on a monthly basis).
• Investigate new ways of work to improve sustainability in services and improve platform resilience, stability, scalability & flexibility and provide solutions aligned with the overall Technology strategy for the bank.
• Strategically & operationally monitor the performance of platforms & associated products & services – ensuring ongoing optimization & cost to value for our businesses (think bank wide)
• Design & leverage dashboards & related insights to influence the direction of Technology for the bank & an overall improvement in the bank’s customer experience
• Continuously coach & mentor platform teams & the broader set of stakeholders on the optimal usage, consumption, development, optimisation etc. of platform technologies
• Drive awareness and collaboration of Platforms services to achieve optimal customer consumption and cost efficiencies.
• Attend relevant forums where direction is taken in terms of the future development of Infrastructure Services Africa in management and methodology.

Accountability: Build sustainable practices

• Proactively engage with stakeholders to ensure alignment in the utilisation and maintenance of platforms. Ensure that the various platform teams are adequately skilled and resourced to ensure sustainability.
• Analyse the effectiveness of practices, processes and systems in use in the distributed technologies teams and make recommendations for improvements.
• ‘Stay ahead’ of business needs through proactive engagement with business leaders
• Stay ahead of the curve on emerging technologies & associated technology practices
• Create & on an ongoing basis refine enterprise wide guidelines for Platform Services & Technologies
• Challenge established Group Technology (e.g. architecture, infrastructure) practices and define new practices for the sustainability & competitiveness of the organisation.

Accountability: Financial & Vendor Management, Risk & Governance

• Carry the ‘one stop shop’ accountability for all risk associated with technical decision making (from ideation to deployment)
• Contribute to, Manage & Apply the organization risk & governance frameworks (e.g. policies, SOX requirements, reporting etc.)
• Proactively monitor, manage & mitigate risk (e.g. reputation, resilience, stability, security) associated with platform technologies
• Ensure sustainable, regulatory compliant technology design & deployment for the enterprise
• Proactively involve / engage cross specialisation chapters / guilds & Business CIO’s in technical decision making, applying an enterprise wide lens to technical development & deployment
• Manage all vendor selection processes & take full accountability for all related commercial impact
• Negotiate best fit contracts for the organization at an enterprise level and align decision making to our key business principles of scalability, resilience, captivity etc.
• Deliver on time & on budget (always)

Accountability: People management

• Set & Cascade Platforms strategic direction across the team
• Proactively attract, recruit, develop, retain, reward & deploy a diverse resource base aligned to an ever evolving tech environment (ahead of demand)
• Build a high performance team environment & culture through self-directed teams by driving performance management & measurement that is aligned with agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)
• Assume one stop shop accountability for the right people in the right teams to deliver on our tech strategy (always!)
• Leverage coaching techniques in all squad related activity to drive a higher quality design and deployment of technical products and services
• Contribute to the ongoing evolution & design of leading people practices for the effective attraction & retention of a highly skilled technical workforce
• Contribute to the development of technical teams by sharing best practices and specialist knowledge on an ongoing basis

Experience Required:

• 10+ years in IT operations, with 5+ years in leadership roles overseeing database or infrastructure teams.
• Proven experience managing production-grade database environments (e.g., PostgreSQL, MySQL, SQL Server, Oracle, MongoDB, Cassandra, etc.) at scale.
• Strong knowledge of cloud platforms (AWS, GCP, Azure) and database-as-a-service models.
• Deep understanding of operational disciplines like SRE, DevOps, observability, and incident response.
• Solid grasp of ITIL or similar service management frameworks.
• Experience with automation and Infrastructure as Code (e.g., Terraform, Ansible, etc.).
• Exceptional leadership, communication, and stakeholder management skills.

Education

• Bachelor's Degree: Information Technology

End Date: July 21, 2025

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Job Summary

• The Lead: Product Owner for the Marketing Cloud and Loyalty Stack is responsible for leading the vision, strategy, and commercialisation of our customer engagement platforms.
• This role will own the end-to-end product lifecycle across Salesforce Marketing Cloud and the new Loyalty Stack, ensuring they are not only technically robust but also delivering measurable business value through customer engagement, retention, and monetisation.
• The ideal candidate will operate at the intersection of technology, customer experience, and business growth, translating commercial goals into scalable Martech and Loyalty capabilities.
• They will be accountable for platform optimisation, use case enablement, and driving the revenue and adoption outcomes associated with personalised engagement and loyalty-driven value exchange.

Job Description

Key Responsibilities

Product Strategy & Vision

• Define and maintain a strategic product roadmap across Marketing Cloud and the Loyalty Stack aligned to customer needs, segment strategies, and commercial objectives
• Translate business goals into platform features, use cases, and prioritised backlogs to drive value at scale
• Own the long-term product vision in collaboration with the Martech Enablement, Data, and Platform Engineering teams

Commercialisation & Value Delivery

• Lead commercialisation strategies for Martech and loyalty capabilities, enabling product houses and segments to drive measurable revenue, cross-sell, upsell, and customer retention
• Work closely with analytics teams to define KPIs, track ROI, and surface insights to inform product and platform decisions
• Identify monetisation levers (e.g., paid partnerships, tiered loyalty rewards, or targeted offers) and oversee business case development

Platform Ownership & Optimisation

• Serve as the product owner for Salesforce Marketing Cloud and the loyalty ecosystem (platform, partner API integrations, rewards engine), ensuring continuous improvement and delivery
• Drive governance of campaign use case design, data integrations, and journey orchestration standards across the platform
• Oversee backlog grooming, sprint planning, and agile rituals with internal developers and vendor partners

Stakeholder Engagement & Evangelism

• Act as the central point of contact for business units leveraging the platforms and ensuring their needs are reflected in roadmap prioritisation
• Evangelise Martech and loyalty capabilities across the business, educating stakeholders on use cases and customer impact
• Represent the function in executive forums to articulate the commercial contribution of the Martech and loyalty stack

Qualifications & Experience

• Bachelor’s degree in Business, Marketing, Computer Science, or related field (MBA preferred)
• 6-10 years’ experience in product management, preferably within Martech, Loyalty, or Digital Platforms in Financial Services or B2C environments
• Hands-on experience with Salesforce Marketing Cloud, loyalty platforms, or campaign execution systems
• Demonstrated track record of driving product commercialisation and delivering measurable business outcomes
• Strong understanding of customer lifecycle, behavioural segmentation, and engagement optimisation

Key Competencies

• Strategic thinking with commercial acumen
• Strong product ownership and agile delivery discipline
• Ability to balance technical detail with business priorities
• Stakeholder influence and communication at executive level
• Deep customer-centricity and understanding of engagement levers

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: July 25, 2025

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Job Summary

• We are seeking a highly skilled and motivated Data Engineer to join our team (Vehicle & Asset Finance MI) . The successful candidate will be responsible for designing, building, and maintaining scalable data pipelines and infrastructure to support analytics and business intelligence initiatives. You will work closely with data analysts, data scientists, and business stakeholders to ensure the availability, quality, and accessibility of data.
• The successful candidate will support the increasing complexity and volume of data required for accurate and timely reporting. As the team continues to evolve and take on more strategic analytics and performance tracking initiatives, there is a growing need for robust, automated data pipelines and structured data models. 
• The Data Engineer will play a critical role in building and maintaining these pipelines, ensuring that data from various sources is ingested, transformed, and made available in a reliable and scalable format. This will enable the team to focus on analysis and insights rather than manual data preparation. 
• Additionally, the Data Engineer will support the development of reporting data marts, implement data quality and validation checks, and help integrate new systems or data sources into our reporting environment. 
• Their expertise will significantly enhance the team’s ability to deliver trusted, automated, and actionable insights to the business.

Job Description

Education and Experience Required:

• Bachelor’s Degree in one of the following fields (or equivalent experience): Computer Science, Information Systems, Data Science, Software Engineering
• 3–5 + years of experience in a data engineering or similar role
• Proven experience with: Data pipeline development (ETL/ELT), Big data frameworks (e.g., Hadoop, Spark), Data integration from structured and unstructured sources

Preferred:

• Honors or Master’s degree in a relevant field will be advantageous.
• AWS Certified Data Analytics
• Microsoft Azure
• Databricks

Skills Required:

• Proficiency in programming (Python, SQL), cloud platforms (AWS, Azure, GCP), big data technologies (Hadoop, Spark), and data warehousing. 
• Data modeling, data integration, and ETL processes are also crucial. 

Key areas of responsibility:

Data Engineering

• Understand the technical landscape and bank wide architecture that is connected to or dependent on the business area supported in order to effectively design & deliver data solutions (architecture, pipeline etc.)
• Translate / interpret the data architecture direction and associated business requirements & leverage expertise in analytical & creative problem solving to synthesise data solution designs (build a solution from its components) beyond the analysis of the problem
• Participate in design thinking processes to successfully deliver data solution blueprints
• Leverage state of the art relational and No-SQL databases as well integration and streaming platforms do deliver sustainable business specific data solutions.
• Design data retrieval, storage & distribution solutions (and OR components thereof) including contributing to all phases of the development lifecycle e.g. design process
• Develop high quality data processing, retrieval, storage & distribution design in a test driven & domain driven / cross domain environment
• Build analytics tools that utilize the data pipeline by quickly producing well-organised, optimized, and documented source code & algorithms to deliver technical data solutions
• Create & Maintain Sophisticated CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins or similar tools and deploy to multi-site environments – supporting and managing your applications all the way to production)
• Automate tasks through appropriate tools and scripting technologies e.g. Ansible, Chef
• Debug existing source code and polish feature sets.
• Assemble large, complex data sets that meet business requirements & manage the data pipeline
• Build infrastructure to automate extremely high volumes of data delivery
• Create data tools for analytics and data science teams that assist them in building and optimizing data sets for the benefit of the business
• Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
• Apply general design patterns and paradigms to deliver technical solutions
• Inform & support the infrastructure build required for optimal extraction, transformation, and loading of data from a wide variety of data sources
• Support the continuous optimisation, improvement & automation of data processing, retrieval, storage & distribution processes
• Ensure the quality assurance and testing of all data solutions aligned to the QA Engineering & broader architectural guidelines and standards of the organisation
• Implement & align to the Group Security standards and practices to ensure the undisputable separation, security & quality of the organisation’s data
• Meaningfully contribute to & ensure solutions align to the design & direction of the Group Architecture & in particular data standards, principles, preferences & practices. Short term deployment must align to strategic long term delivery.
• Meaningfully contribute to & ensure solutions align to the design and direction of the Group Infrastructure standards and practices e.g. OLA’s, IAAS, PAAS, SAAS, Containerisation etc.
• Monitor the performance of data solutions designs & ensure ongoing optimization of data solutions
• Stay ahead of the curve on data processing, retrieval, storage & distribution technologies & processes (global best practices & trends) to ensure best practice

Risk & Governance

• Identify technical risks and mitigate these (pre, during & post deployment)
• Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
• Create business cases & solution specifications for various governance processes (e.g. CTO approvals)
• Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
• Deliver on time & on budget (always)

People

• Coach & mentor other engineers
• Conduct peer reviews, testing, problem solving within and across the broader team
• Build data science team capability in the use of data solutions

Education

• Bachelor's Degree: Information Technology

End Date: July 24, 2025 

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Job Summary

• To follow the six steps of financial planning in executing the role of a FAIS licensed financial adviser. A professional introduction must be made to introduce the adviser and the services offered by the adviser. Upon client approval the adviser may conduct a Financial Needs Analysis (FNA) in the disciplines of Investment, Life Insurance and Estate planning. Based on the concluded FNA to make recommendations to address single or multiple needs identified on behalf of the client.
• Advice recommendations will must be presented under the license categories for which the adviser is accredited Absa approved product(s) that are deemed will meet the needs of the client.
• On client acceptance of all or part of the advice, the adviser is required to implement the accepted advice through Absa’s new business processes.
• The adviser must conduct regularly review of the client needs to assess continued suitability of implemented solutions. In these reviews, new needs may be addressed and changes to existing plans be proposed to ensure continued solutioning of client needs.
• Adviser must continue to ensure ongoing Fit and Proper status to enable them to offer services under an Absa advice license.

Job Description

Accountability: To establish and maintain a professional relationship with all stakeholders (Client, Bank personnel, product providers and Adviser Support staff)

• Participate in reciprocal leads activities and sales/pipeline meetings to identify opportunities for new or repeat business, and fully utilising Absa’s bancassurance structure.
• Assess client’s needs through use of recommended needs analysis tools, ensuring that the client is aware of the full value proposition offered by AIFA.
• Prepare recommendation and quote for appropriate risk and investment solutions based on the client’s individual needs and profile.
• Present recommendation to clients, ensuring that all FAIS regulations are followed regarding advice given.
• Follow all the steps in the designated client engagement process as specified by Absa Advisers.
• Provide regular feedback to the Regional Manager on actions taken to progress the lead to business.
• Network, on an ongoing basis, with all stakeholders in Everyday Banking (PGM’s and Regional Managers) and elsewhere by attending their meetings and social gatherings to position the Absa Advisers' value proposition to the Bank and to the clients

Accountability: Meet sales and/or growth targets

• Do activity planning by identifying the clients to be approached/contacted during a particular period in conjunction with Everyday Advice Executive.
• Using the leads information provided by the source and or Regional Manager listings, as well as leads sourced through own prospecting activities and determine the client's financial needs.
• Make exclusive use of Absa’s Financial Needs Analysis tool (Avalon from Aug 2024 onwards) to conduct a comprehensive Financial Needs Analysis for the client.
• Obtain the client's consent to access his/her existing policy information by getting him/her to sign the relevant documents to get a comprehensive view of the client's financial needs.
• Discuss various possible solutions and options available with the client and thereafter recommend the most appropriate products and or solution(s) to address financial needs.
• Generate and discuss a formal recommendation including product quote(s) for the client.
• On acceptance of part or all the advice recommendations, complete the necessary product application forms and ensure that the client signs the forms to indicate his/her consent to engage in a transaction(s).
• Gather, generate, and complete all the necessary compliance documentation (e.g., Client Advice Record, copy of ID, Financial Needs Analysis, FICA).
• Submit the proposal forms to the relevant product providers for processing.
• Ensure that the issued policy aligns to the recommended product.
• Review the client's portfolio at a minimum of once a year and contact the client based on the adviser and client agreed contact strategy to maintain a healthy client relationship.
• Provide a report back to the Regional Manager and Everyday Banking stakeholders on the strike rate (i.e., the number of leads provided that were converted to business) where applicable.
• Seek business opportunities from external sources as necessary to grow the book of business and reciprocate leads to Regional Managers and PGM’s.

Accountability: Manage own commission earnings

• Capture the correct Policy Relevant Information (PRI) number on the Commission system.
• On a monthly basis, check the accuracy of the commission statements received from the Broker Commissions department.  Verify that all the PRI numbers reconcile to the commission paid and reflected on the statements Keep the client database up to date by ensuring that new clients are added to the database.
• Follow up on unpaid premiums and lapses by contacting the clients to establish the reasons for the problems Manage the suspense account timeously by clearing it on the system at month end.

Accountability: Practice Management

• Ensure that staff members (Adviser Assistants) have a clear understanding of their roles and responsibilities within the adviser practice.
• Arrange for staff members to receive the relevant training (Absa programs for the Interns) e.g., systems training, product training and operational training.
• Provide coaching and mentoring to assistant(s) with regards to facilitate knowledge and skills development.
• Participate performance development (PD) discussions as required by the Absa performance management standards.
• Take the necessary corrective actions in cases of underperformance in consultation with the Regional Manager. Implement controls with regards to compliant record keeping in accordance with minimum Absa business standards (i.e. FAIS, FICA, FSB and)
• Liaise with  Provincial Operations Office) with regards to maintenance of systems and equipment and provision of other services
• Complete all the required compliance exams in the specified timeframes (e.g. Anti-Money Laundering, Sanctions, BCM, Basic Financial Crime Concepts).
• Remain fit and proper as required for FAIS flagged roles.
• Provide monthly feedback to the branch, and Business Bank, regarding non-interest income (seat costs) and cross-selling opportunities
• Segment the client base according to profile, income potential and commission income.
• Engage with business development strategies with the support of the Regional Manager and our practice management subject matter experts to maximise the sustainability of the adviser practice

Accountability: Personal Development

• Attend all the required training to attain accreditation to market Absa approved products.
• Attend all the requisite internal training (i.e FAIS-related programs/courses).
• Attain the required FAIS credits in order to attain Fit and Proper status
• Ensure that Fit and Proper status is maintained (honesty, integrity, financial solvency)

Education

• Bachelor`s Degrees and Advanced Diplomas: Accounting, National Senior Certificate/ Matric (Grade 12)

End Date: July 31, 2025

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Job Summary

• AGL Financial Crime are responsible for ensuring that the Bank manages the risks of money laundering, terrorist financing, sanctions, bribery, and corruption and, in so doing, protects the Bank, its customers and its employees, as well as society at large, from the negative effects of financial crime. The Financial Crime function implements a Financial Crime Risk framework to meet the requirements of anti-money laundering, anti-terrorism, anti-bribery & corruption, and economic sanctions laws and regulations.

Job Description

• The successful candidate will be responsible for all aspects of monitoring, surveillance analysis and reporting as well as for the identification and assessment of new and emerging threats (including, but not limited to, Illicit Financial Flows, Terror Financing, Human Trafficking, Ponzi Schemes, and Corruption) against the Bank making use of existing typologies, use case and indicators to detect the existence thereof in the Bank. Also, assist in the formulation of the strategic direction and appropriate intelligence led activity across Africa to ensure that we have a top in class capability that enables the firm to appropriately manage financial crime and terrorist financing risk and ensures we are compliant with all related regulatory requirements and expectations.
• A key requirement of the role is to build out a robust, firm-wide capability to enable a data driven approach to managing risk which also drives a top-class analytics and intelligence capability to enhance and strengthen the firm's management of financial crime and terrorist financing.

The key specific accountabilities of this role would be the following:

•  Being actively involved in delivering a robust FIU capability that meets the requirements and expectations of all regulatory stakeholders.
• Being actively involved in the development of intelligence products that are both strategic and operational in nature.
• Assessing the impact of Financial Crime threats and risks on a global scale, breaking down jurisdiction and business silo barriers – applying a risk-based approach to business units, customers, jurisdictions, and products.
• Taking the outcomes from intelligence led investigations and ensuring these are embedded in the business.
• Working closely with analytics in the development of a data acquisition strategy and deployment of supporting toolsets.
• Actively seek to enhance the profile of the FCIU by adding value to business in regular engagements.

Key Accountabilities:

Accountability Operational Support and Coordination

• Assess all data, trends and indicators and escalate all issues of a significant nature to the appropriate stakeholders on a timely basis through interactions and submission of reports (content presentation, accuracy, quality and completeness are important).
• Be able to identify relevant legal-, reputational-, concentration-, regulatory and credit-risks and to verbalise same in an appropriate manner to enable the relevant business unit to manage its client-relationships accordingly.
• Capture appropriate, accurate and reliable data on the relevant case management system to allow effective MI being communicated.
• Evaluate and add value to information received from internal- and external-stakeholders with the objective of turning the information into intelligence, thereby enhancing the profile of the FCIU and improving the unit’s value proposition.
• Make meaningful and appropriate recommendations in any communications/reports/interactions becoming a relevant trusted advisor and business enabler.

Accountability: Monitoring

• Utilise the rich sources of Customer, Transactional and Geospatial data to develop flexible rule based profiling  models  to monitor  and  detect  on-going  Financial Crime red flags.
• Be actively involved in the delivery of the next generation of analytics-based monitoring capabilities through the development of statistical based detection models.

Accountability: Stakeholder Management

• Be actively involved in engagement with key stakeholders to ensure effective partnership both internally and externally.
• Provide guidance to the Business because of outcomes and outputs from intelligence driven activity.
• Lead by example, appreciates their role in providing guidance and education and training to others.
• Able to clearly navigate and articulate the importance of the FC Control Environment to the business that is because of intelligence activity, whether internally or externally driven.
• Able to educate colleagues and skillfully provide simple explanations, real world case studies.
• Able to effectively present/ facilitate FC training if required.
• Embraces change and sponsors improvements as a consequence of the outputs of intelligence led or driven activity.
• Technology & Change – Work closely with Technology & Change functions to build an industry leading analytics capability.

Accountability:  Risk and Control

• All AGL colleagues have to ensure that all activities and duties are conducted in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Absa Policies and Policy Standards.

Education and Experience Required

• Relevant B-degree in Law or Risk Management, with LL.B an advantage.
• Minimum 5 years’ experience in the field of Risk Management/Financial Crime (AML/ ABC/Sanctions/IFF)/Financial Crime Intelligence or Data analytics.

Knowledge & Skills:

• Specialist knowledge of AML policies and procedures
• Experience in AML or investigations
• Advanced user of Microsoft Office, particularly Excel, Word, Outlook email, Internet. Good understanding of the banking products and services
• Strong working knowledge of relevant operational areas which interface with this role
• Awareness of cultural differences and varying legal/regulatory environments
• Innovative thinking
• Relationship building
• Communication skills
• Experience of working within a highly regulated environment along with a sound understanding of the current environment and key issue within financial services
• Ability to contextualize and articulate findings in a logical and coherent manner enabling stakeholders to make an informed decision

Education

• Bachelor`s Degrees and Advanced Diplomas: Law, Military Science and Security (Required)

End Date: July 23, 2025

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Job Summary

• The purpose of the role to conduct an in‐depth, specialised and quality credit assessment and risk analysis on potential and a Commercial Portfolio, to enhance the decision-making process involved in determining the Bank's appetite to extend credit to these clients. Financial analysis, interpretation and capturing of client information (company financial statements) and qualitative data.

Job Description

Risk Management

• Monitor client’s performance on a continuous basis for risk indicators and perform formal reviews at specified time intervals to identify any changes in the client's business or operating environment.
• Monitor adherence of covenants and conditions on a continuous basis and discuss any deviations and possible concerns with Sales team and escalate to Line Management and Credit if necessary.
• Adhere to ARMS credit requirements as stipulated in the Absa credit policy. Monitor and report boundary events in terms of the Operational Risk Boundary.
• Obtain input from Product Industry Specialist, where appropriate to assist in client solutioning and credit application process.
• Identify the need for a meeting between high-risk clients, Credit and Business Support.
• Request updated valuations on properties that serve as security for facilities in line with Absa Credit policies.
• Manage and communicate the risks associated with outstanding securities.
• Pro-actively identify problematic /high-risk clients and advise Credit, accordingly, manage them with a view to provide special input and implement loss preventative measures i.e., EWL Reports.
• Request and manage outstanding Financial Statements as stipulated in the Absa Credit policy.
• Action and manage daily Odex, Referrals, REPL and REPC. Contact clients that are on the referral listing for rectification.

Credit Management

• Explore new, improved, and alternative ways of solutioning client credit requirements.
• Adhere to Bank’s credit policies and procedures and ensure that they are fully complied with and that any policy breaches have been suitably addressed and mitigated.
• Provide bank codes and reports on clients.
• Pro‐actively manage credit risks associated with the portfolio of clients and their related products.
• Manage and drive the deal forum process to ensure quality applications are submitted to the sanctioners with sustainable credit solutions.

Portfolio Financial and Operational Management

• Compile reviews, amendments, and new applications to the appropriate lending authorities.
• Issue facility letters to clients after reviews have been compiled and new facilities granted.
• Draft and issue letters of reminder when facilities expire according to policy requirements, for example 30-, 60- and 90-day letters.
• Contribute to the Non‐Interest Income by ensuring recovery of manual fees (e.g., Reviews, valuations) to avoid revenue leakages.
• Spread client's financials on the various Credit Risk Grading models i.e., Agri Model, Public Sector Model, RiskCalc Model and Triad.
• Provide the Default Grading (DG) output from the Credit Risk models.
• Capture all information on the various risk grading models 100% accurately by checking that all the models balance.

Client Solutioning and Customer Service

• Identify cross sell opportunities from analysis of Client's financials, account conduct and industry change and pass on to Relationship Executive/Transactional Banker as a lead.
• Be part of the solution by attending sales best practice sessions with relevant stakeholders, give credit input to mitigate risk on the identified product offering or new acquisition, and monitor progress on the sales funnel, until the lead is converted into a deal.
• Conduct research on the industry in which the portfolio clients operate, to understand the industries overall profitability, industry trends and clients market standing relative to their competitors.

Teamwork and Self Development

• Attend team meetings and contribute fully, including suggestions for ways of improving customer service and meeting targets.
• Develop supportive relationships with colleagues and create a sense of team spirit.
• Communicate concerns or challenges that derive from team interactions in a constructive and positive manner.
• Develop and maintain contacts with Specialists in other areas of Relationship Banking and the Group.
• Keep abreast of regulatory changes through regular training.
• Monitor available L&D courses to develop your own training whilst helping others in the team to develop theirs.
• Demonstrate the willingness and ability to perform to the very best levels to ensure personal alignment to ABSA's values and vision.

Competencies:

• Planning and organising
• Working with people
• Writing and reporting
• Financial analysis
• Applying expertise and technology
• Entrepreneurial and commercial thinking
• Persuading and influencing

Minimum Qualifications/Requirements

• Bachelor`s Degrees and Advanced Diplomas - Business, Commerce and Management Studies, Credit Risk with five years or more of relevant work experience.
• Strong computer skills and experience with Microsoft Office, especially Excel.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: July 24, 2025

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Job Summary

• The Absa Financial Services (AFS) Insurance Group Internal Audit (IA) team is seeking a meticulous and collaborative professional with an interest in Short-term Insurance (Non-Life). This role offers the opportunity to gain comprehensive insight into the bank’s bancassurance strategy and operations. We are currently looking for an experienced Internal Audit Manager/Vice President to lead reviews in our Short-Term Insurance audit team.
• Our Short-Term Insurance business offers short-term insurance products to Absa customers. The AFS Insurance Group is characterised by its dynamic and fast-paced environment, presenting extensive learning opportunities. The successful candidate will also need to possess a thorough understanding of banking to effectively support the Bank’s bancassurance strategy, which involves cross-selling between retail and insurance products.
• The Internal Audit Manager: Non-Life Insurance SA will plan, execute and manage audit assignments in accordance with the Group Audit plan and relevant policies, procedures and quality standards. The Audit Manager is responsible for the quality of the audit work performed and the efficiency and effectiveness of the audit team. Excellent communication skills, both written and verbal, are essential. Additionally, the ability to manage multiple senior stakeholders while delivering on commitments is required. This position is ideal for individuals seeking to enhance their bancassurance experience within a dynamic, risk-based environment.

Job Description

Leadership and People Management:

• Leadership/Values/Culture: Demonstration of Absa and IIA code of conduct values/behaviours in all aspects of work. Playing a positive role in team effectiveness sessions and in the unpacking of Colleague Experience Survey results.
• Promote a positive team culture and enhance employee engagement
• Lead a team of professional and subject matter experts.
• Embed the performance culture and role model Group values and behaviours.
• Manage and lead teams through change, both individually and as a function.
• Actively contribute to the wider talent development of the function through coaching, mentoring, providing constructive feedback.
• Promote continuous learning and development among internal auditors to enhance their skills and knowledge.
• Attract and retain talented individuals who can contribute to the Audit Function of the future, building a strong pipeline of skills and capabilities. 

Stakeholder Management:

• Build and maintain strong relationships with key stakeholders, including senior management, governance committees, control functions and audit contacts through regular engagement and transparent communication.
• Possess excellent communication skills (verbal and written) to effectively communicate to stakeholders.
• Build relationships with the business on key initiatives, attending key committees and sharing their view of the business’ control assessments.
• Know our clients/customers and understand how the team’s work benefits them.
• Develop an in-depth knowledge of Absa and the various business areas and use this knowledge to execute on assurance responsibilities.
• Foster positive engagement with stakeholders to enhance the value of the audit function.
• Develop and maintain relationships with all assurance partners and actively monitor the risk profile of the business to inform audit planning, reporting and audit delivery. Support the Combined Assurance effort across the three lines of defence to strengthen the control environment.

Strategic Initiatives:

• Digitally and Technology enable: Contribute to the development of the Digital Book of Work of the IA Function.
• Stakeholder engagement model: aligned to IA overall principles for driving a professional, value adding, service oriented, digitally savvy owner led stakeholder engagement approach for the portfolio.
• Contribute to the overall Absa IA Brand, Positioning and Communication Initiatives.

Audit Delivery, Issue Assurance and Continuous Monitoring Activities:

• Ensure the delivery of high-quality and timely audit reports, governance reports and issue validations that add value to the group that adheres to the audit methodology and quality standards.
• Apply in-depth knowledge of audit methodology, gained through training and experience, to deliver high-quality audits aligned with the Quality Assurance scorecard minimal supervision from the Chief Internal Auditor and/or the Head of Audit.
• Define, support and maintain a risk based internal audit plan for the Non-Life Insurance SA businesses that supports the achievement of Absa's objectives that is completed in a timely manner in line with approved phasing.
• Use of digital assets and /or data analytics in audits, continuous auditing and portfolio reviews.
• Provide high-quality, relevant, D and valuable reports that are easy to understand and actionable to key stakeholders including senior management, governance committees and regulators.
• Display professional skepticism and apply a residual risk lens to potential audit issues with management and in final reporting.

Knowledge Management

• Continuous upskilling on both technical and other core competencies.
• Keeping up to date with industry trends, regulatory changes and professional standards.
• Based on knowledge of business areas, provide guidance to other audit teams and peers by sharing best practice so that their work meets and sometimes exceeds quality standards
• Maintain and enhance technical skills through self-learning, coaching, and mandatory continuing professional education (CPE).
• Ensure that the internal audit function complies with all relevant regulatory requirements, including those set by the Prudential Authority.

Preferred Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
• Relevant professional qualifications as appropriate (e.g. CA, CIA, CISA)

Preferred Experience

• Seven to ten years’ experience in Internal/External audit or commensurate experience in a major financial institution or Big 4
• Financial services industry knowledge especially Banking, Insurance, Bancassurance, etc.
• Knowledge about new and emerging financial products and services.
• Knowledge of prevailing legislation requirements, the insurance industry and bancassurance practices will be an added advantage.

Knowledge and Skills

• Proven experience of managing teams in a complex, matrix environment; adaptable leadership style
• Extensive experience in risk-based auditing or risk/control activities
• Thought leadership
• Evidence of driving change, leading business initiatives and setting direction and strategy
• Ability to communicate and influence at very senior levels in the organisation
• Passionate about developing talent and performance management
• Ability to think and operate in an enterprise-wide capacity, contributing to the main effort of the Function over the demands of individual silos.
• Strong understanding of regulatory, control, and risk issues across local and group jurisdictions or financial institutions.
• Solid industry knowledge, including awareness of competitors and market trends.

Technical Competencies

• Insurance and Investments Industry knowledge
• Regulatory Compliance
• Commercial Acumen
• Financial Analysis
• Risk Management
• Audit Methodology
• Internal Controls

Behavioural Competencies

• Leadership
• Stakeholder Engagement
• Influence
• Resilience
• Effective negotiation
• Strong verbal and written communication
• Attention to detail

Cognitive Competencies

• Analytical Thinking
• Problem Solving
• Strategic thinking
• Decision Making
• Risk Perception

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: July 25, 2025