Executive Assistant, Customer Regulatory Operations at Absa Group Limited (Absa)

Job Summary

• An exciting role that focuses on supporting the Executive of Customer Regulatory Operations in the COO function with office administration support services, through the execution of predefined objectives as per agreed standard operating procedures within Customer Regulatory Operations.

Job Description

• Act as the first point of contact for the Executive or Head of the Business unit, demonstrate professional demeanor and discretion, and role model Absa Values.
• Provide an updated view of priority projects and initiatives underway in the business unit and provide regular updates to the Executive on progress, risks, and issues.
• Review all new marketing and internal communication material from a style and content perspective before it is reviewed by the Executive for changes, before presenting for signoff.
• Manage travel, cell phone, expense claims, etc. (i.e., responsible for controlling signatures),  taking policy into account, urgency, and effecting timely forwarding of documents) in line with Absa policies and standards.
• Manage the diary of the Executive efficiently in line with the Executive's priorities, including booking of venues.
• Prepare agendas, take minutes, and follow up on action items from meetings.
• Oversee the planning and execution of BU events for the Executive, such as town halls, stakeholder engagements, and forums.
• Prepare presentations for review by the Executive through packaging tailored content and designing presentations to reflect the Business Unit Brand.  
• Facilitate effective communication across departments, customers, and stakeholders.
• Handle confidential information with discretion and professionalism.
• Act as a liaison between the Executive and internal/external stakeholders, ensuring timely and effective communication.

Education

• Bachelor’s degree/ BTech or NQF 7 Level equivalent

Experience and Skills

•  3 years + experience in an executive assistant or administration support role
•  Time management skills
•  Stakeholder Management
•  Good interpersonal skills
•  Good communication and writing skills
•  Ability to multitask
•  Advanced proficiency in Microsoft products like Word, Excel, and PowerPoint
•  Ability to operate in a dynamic work environment and manage day-to-day complexities

Education

• Higher Diplomas: Office Administration (Required)

End Date: July 25, 2025