Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
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Job Summary
- Absa Group's Chief Data Analytics and Applied AI Office (CDAIO) is seeking a motivated and technically capable Junior AI Platform Engineer (Cloud) to support the development, deployment, and operation of the cloud infrastructure underpinning the bank's enterprise AI capability.
- This role is ideal for an engineer with foundational experience in cloud engineering, DevOps, platform engineering, or infrastructure engineering who is looking to build expertise in AI platforms, cloud-native technologies, and enterprise-scale AI infrastructure.
- The successful candidate will work alongside senior platform engineers, architects, security specialists, and AI engineers to support AI platform services across AWS, Azure, Databricks, Kubernetes, and emerging AI technologies. The role provides exposure to Generative AI, Agentic AI, MLOps, AI security, cloud cost management, and AI platform operations within a highly regulated banking environment.
Job Description
Key Focus Areas
- AI Platform Operations - Support the deployment, configuration, monitoring, and maintenance of AI platform infrastructure and services.
- Cloud Engineering - Assist with managing cloud environments across AWS and Microsoft Azure using Infrastructure-as-Code and automation tools.
- Platform Reliability & Monitoring - Support monitoring, alerting, troubleshooting, and operational support for production AI services.
- Security & Governance - Implement and maintain cloud security controls, identity management, secrets management, and compliance requirements.
- DevOps & Automation - Contribute to CI/CD pipelines, infrastructure automation, and reusable deployment templates.
- Continuous Learning - Develop expertise in AI platform technologies including AWS Bedrock, Databricks, Azure AI Foundry, Kubernetes, and Agentic AI frameworks.
Core Responsibilities
Platform Engineering
- Assist in deploying and supporting AI platform components across AWS and Azure.
- Support Kubernetes-based workloads and containerized services.
- Develop and maintain Infrastructure-as-Code using Terraform and cloud-native tooling.
- Assist with AI model serving environments, APIs, vector databases, and data services.
- Participate in platform upgrades, maintenance activities, and operational support.
- Create and maintain technical documentation and operational procedures.
DevOps & Automation
- Support CI/CD pipelines using GitHub Actions, Azure DevOps, Jenkins, or similar tools.
- Automate infrastructure provisioning and deployment activities.
- Assist with configuration management and deployment standardization.
- Contribute to reusable infrastructure modules and templates.
Monitoring & Operational Support
- Monitor platform health using Grafana, Prometheus, CloudWatch, Azure Monitor, or similar tools.
- Respond to incidents and assist with troubleshooting activities.
- Support root-cause analysis and remediation activities.
- Assist with maintaining operational runbooks and support procedures.
Cloud Security
- Support implementation of IAM, RBAC, secrets management, and access controls.
- Assist in maintaining platform security configurations.
- Support vulnerability remediation and compliance activities.
- Follow enterprise security and governance standards.
AI Platform Support
- Gain exposure to AWS Bedrock, Azure AI Foundry, Databricks, Hugging Face, and MLOps tooling.
- Support deployment and operation of AI and Generative AI workloads.
- Assist with agentic AI environments and AI workflow automation.
- Work with senior engineers to support AI platform enhancements.
Minimum Qualifications
Education
Bachelor's Degree in:
- Computer Science
- Information Technology
- Software Engineering
- Data Science
- Engineering
- Mathematics
- Related technical discipline
OR
- Diploma with relevant cloud and platform engineering experience.
Experience Required
1 to 3 years experience in:
- Cloud Engineering
- DevOps Engineering
- Platform Engineering
- Infrastructure Engineering
- Systems Administration
- Site Reliability Engineering
Exposure to:
- AWS or Azure
- Terraform or Infrastructure-as-Code
- Docker and Kubernetes
- Linux Administration
- CI/CD Pipelines
- Cloud Monitoring
- Scripting (Python, Bash, PowerShell)
Technical Skills
Cloud Platforms
Infrastructure as Code
- Terraform
- ARM Templates
- AWS CDK (advantageous)
Containers & Orchestration
Monitoring
- Grafana
- Prometheus
- CloudWatch
- Azure Monitor
DevOps
- GitHub Actions
- Azure DevOps
- Jenkins
- Git
Programming & Scripting
Security Fundamentals
- IAM
- RBAC
- Secrets Management
- API Security
- OAuth 2.0 (advantageous)
Advantageous Exposure
Candidates with exposure to any of the following will be strongly preferred:
- AWS Bedrock
- Azure AI Foundry
- Azure Machine Learning
- Databricks
- Hugging Face
- Generative AI
- MLOps
- AI Agents
- LangGraph
- AutoGen
- Vector Databases
- FinOps
- OpenTelemetry
- Machine Learning Platforms
Education
- National Certificate: Information Technology
End Date: August 27, 2026
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Job Summary
- To plan, manage and monitor the implementation of operations related activities and processes in order to deliver on approved operational plans in an effective and efficient manner. Selecting this role has a compensation & benefit impact in Kenya. Please contact Reward for details.
Job Description
- People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
- Capacity Planning: Continuously plan the execution of team duties against plan and service level requirements
- Operational excellence: Supervise and support the execution of priorities by team against service level agreements and customer outcomes
- Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards
- Administration: Effectively fulfil all required administrative duties, including tracking and reporting
Education
- Higher Diplomas: Business, Commerce and Management Studies (Required)
End Date: August 26, 2026
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Job Summary
- To manage a portfolio of Absa-approved ‘Contact’ motor OEM Partner Dealers by building and maintaining strong, trust-based relationships that drive retail market share growth, increase cross-sell of Absa Value-Added Products (VAPs), and ensure dealer compliance with conduct, risk, and governance standards.
- The role is responsible for end-to-end dealer engagement, sales enablement, and risk oversight to support sustainable business growth and franchise value.
- Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Absa Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.
Job Description
Accountability: Sales Targets:
- Manage dealer relationships end-to-end to achieve agreed sales targets through tailored campaigns, packages, and incentive schemes.
- Formulate and implement dealer-specific sales strategies aligned with AVAF objectives.
- Monitor dealer performance against targets and proactively address shortfalls.
- Provide regular reporting and insights to internal stakeholders on sales trends, opportunities, and risks.
- Collaborate with marketing and product teams to align dealer offerings with customer needs and market dynamics.
Accountability: Relationships management and retention:
- Own and manage a portfolio of Contact OEM Partner Dealers, ensuring consistent engagement and support.
- Conduct regular face-to-face business reviews with Dealer Principals (DPs) and Finance & Insurance (F&I) personnel to reinforce the AVAF Customer and Dealer Value Proposition (CVP).
- Promote Absa’s brand and value proposition to increase dealer loyalty and market share.
- Identify and onboard new high-potential OEM Partner Dealers to expand the approved network.
- Build long-term, mutually beneficial relationships that position Absa as the preferred finance partner
Accountability: Deal facilitation:
- Oversee the full vehicle finance deal lifecycle—from lead generation to payout—ensuring a seamless and professional experience.
- Collaborate with internal teams (credit, operations, legal) to expedite deal processing and resolve bottlenecks.
- Maintain accurate pipeline data and ensure timely closure of deals to meet volume and service-level targets.
- Ensure all deals comply with internal policies, regulatory requirements, and service standards.
- Proactively manage turnaround times and customer satisfaction through effective communication and issue resolution.
Accountability: Conversion of low supporting OEM Partner Dealers:
- Identify underperforming OEM Partner Dealers using business intelligence tools and volume tracking.
- Engage with these OEM Partner Dealers to understand challenges and develop tailored action plans to improve performance.
- Provide training, marketing support, and product education to increase dealer confidence and engagement.
- Track progress and refine strategies to ensure sustainable improvement in dealer contribution.
- Strengthen relationships with low-supporting OEM Partner Dealers to position Absa as a trusted and competitive finance partner.
Accountability: Value-Added Products (VAPs) and Short-Term Insurance:
- Drive the cross-sell of VAPs and short-term insurance products in collaboration with OEM Partner Dealers and F&I teams.
- Achieve agreed VAP and Motor Comprehensive (MC) insurance targets.
- Embed VAPs into the sales process to enhance customer value and increase revenue.
- Ensure all product offerings comply with regulatory and internal governance standards.
- Support OEM Partner Dealers through training, tools, and incentives to improve product knowledge and selling confidence.
Accountability: Dealer Health and Conduct:
- Monitor and assess dealer financial health, conduct, and compliance to mitigate risk exposure.
- Ensure adherence to Absa’s ethical standards, contractual obligations, and regulatory requirements.
- Identify early warning signs of dealer distress or misconduct and initiate appropriate interventions.
- Collaborate with risk, legal, and credit teams to manage dealer issues and ensure recovery where necessary.
- Promote a culture of compliance and continuous improvement across the dealer network.
Accountability: Grow Franchise Value:
- Drive growth in the floorplan book and collaborate with OEM Partner and alliance partners to expand market share.
- Identify and refer cross-sell opportunities for business and personal banking products to relevant Absa teams.
- Support initiatives that enhance the overall value of the AVAF franchise through innovation, partnerships, and customer-centric solutions.
Education
- Higher Diplomas: Business, Commerce and Management Studies (Required)
End Date: August 26, 2026
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Job Summary
- Minimum 7 to 10 years' experience within the Short-Term Insurance industry.
- Minimum 5 years' experience in Product Management, Product Development, Portfolio Management, or Product Strategy. Proven experience within Personal Lines, Homeowners, Household Contents, or Property Insurance products.
- Demonstrated success in managing product portfolios and driving commercial performance.
- Experience working with cross-functional stakeholders and leading strategic initiatives.
- Strong understanding of insurance regulations, governance frameworks, and market trends.
Job Description
- Product Enhancement: Remain abreast of industry standards to identify new product opportunities.
- Risk and Control: Continuously review product processes to identify areas of real and potential risk within the Product
- Product Analysis: Review Product process to continuously look for enhancements within the product process
- Stakeholder Management: Manage relationships with critical stakeholders such as tech, operations, channel etc to ensure optimal product delivery end to end
Key Responsibilities
- Develop and execute the product strategy for the Homeowners Insurance portfolio.
- Manage the end-to-end product lifecycle, including product design, development, enhancement, and maintenance.
- Drive portfolio growth, profitability, retention, and market competitiveness.
- Monitor product performance and identify opportunities for optimisation and innovation.
- Conduct market research, competitor analysis, and customer insight reviews.
- Collaborate with Underwriting, Actuarial, Claims, Distribution, Marketing, Compliance, Operations, and Technology teams.
- Prepare business cases and recommendations to support product enhancements and new product initiatives.
- Ensure compliance with all regulatory requirements and governance standards.
- Support strategic initiatives that enhance customer experience and business performance.
Minimum Requirements
Qualifications
Bachelor's Degree in:
- Business Management
- Commerce
- Finance
- Insurance
- Economics
- Marketing
- Actuarial Science
- or a related field
- Relevant Short-Term Insurance qualifications will be advantageous.
- Postgraduate qualification (Honours, MBA, MCom, or equivalent) is advantageous.
- FAIS Regulatory Examination (RE5) is advantageous.
Experience
- Minimum 7 to 10 years' experience within the Short-Term Insurance industry.
- Minimum 5 years' experience in Product Management, Product Development, Portfolio Management, or Product Strategy.
- Proven experience within Personal Lines, Homeowners, Household Contents, or Property Insurance products.
- Demonstrated success in managing product portfolios and driving commercial performance.
- Experience working with cross-functional stakeholders and leading strategic initiatives.
- Strong understanding of insurance regulations, governance frameworks, and market trends.
Key Competencies
- Product Strategy and Portfolio Management
- Commercial and Financial Acumen
- Customer-Centric Thinking
- Product Development and Innovation
- Market Analysis and Competitive Intelligence
- Stakeholder Management and Influence
- Strategic Problem Solving
- Project Management
- Excellent Communication and Presentation Skills
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
End Date: August 26, 2026
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Job Summary
- Utilise technology and applied learning in a virtual Omni-channel environment, providing superior and seamless customer experience in an efficient and cost-effective manner, by performing banking duties and overseeing the financial activities for Private Wealth clients.
Job Description
Accountability: To build customer relationships in the preferred market segments:
- To own the primary relationship with our clients by being the client’s main contact point and to work collaboratively with specialists (ie actioning leads from the Existing Client Management team) to ensure that our clients experience the full spectrum of our value proposition.
- To ensure that you achieve the required contact strategy relevant to your portfolio based on client segmentation of your bespoke portfolio.
- To respond and execute on immediate client requests, ensuring you fully understand your clients’ needs.
- To secure new business through interaction with current and prospective clients and leads generation and ensure new clients are fully on boarded.
- Ensure retention of clients by applying appropriate remedial actions where appropriate.
- Consistently achieve customer satisfaction scores as per agreed threshold by ensuring that customers are appropriately serviced in line with our value proposition.
- To work seamlessly with the sales support team in ensuring that they are enabled to support you in your portfolio.
Accountability: Deepen relationships with our customers through meeting their individual needs and achieving the required income from each portfolio.
- Prepare weekly for performance discussions with People Manager to review client contact plans, opportunities, successes and support required.
- To review and negotiate pricing structures with clients, in line with the Absa Pricing policy to ensure that the product profitability is managed optimally.
- To effectively cross and up sell the appropriate products within the respective campaign management parameters to clients, ensuring that all requirements in terms of FAIS (Financial Advisory and Intermediary Services Act), FICA (Financial intelligence Centre Act) and NCA (National Credit Act) are met.
- Drive Income growth of the Portfolio through the effective actioning of leads, timeous completion of client reviews and service requests.
Accountability: Protecting our assets through appropriate levels of risk and credit Assessment
- Ensure transparency and open dialogue between credit and the client by communicating the client’s requirements, by means of properly motivated and well-articulated motivations with the required supporting documents and giving feedback on the banks’ position regarding these requirements.
- Coordinate and drive outstanding client reviews and ensure timeous finalisation.
- Ensure that arrangements with clients are within the credit guidelines and that credit is informed of any special arrangements via utilisation of the prescribed systems.
- Takes ownership of clients risk management through consistent application of the bank’s regulatory and compliance framework.
Accountability: Colleague and Personal Development
- To act as backup for other Virtual Private Wealth Bankers in the team in case of absence or during peak times according to the agreed schedule as provided by management.
- Keep abreast of developments in the industry/sector to ensure adequate client service and to support potential risks and or opportunities.
- Ensure that Continuous Professional Development (CPD) hours are maintained at all times.
- Complete the relevant Compliance, Risk and System, Product and role fundamental learning as per the Private Wealth Minimum learning requirements.
- Subscribe to relevant segment specific initiatives and apply this knowledge to act on opportunities to maximize revenue and profitability.
- Demonstrate the willingness and ability to perform to the very best levels to ensure personal alignment to Absa’s Values and Vision.
Education
- Higher Diplomas: Business, Commerce and Management Studies (Required)
End Date: September 2, 2026
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Job Summary
- To grow the Absa customer base through acquisition and increased customer profitability of the identified portfolio. Gain new customers and increase port folios of current customers through proactive attraction, cross selling, retention and contributing towards the achievement of the branch’s sales targets.
Job Description
- Financial Goals Business Risk Customer Satisfaction Colleague Support
Education
- Further Education and Training Certificate (FETC)
End Date: August 26, 2026
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Job Summary
- This role drives the strategic B2B positioning and Go-to-market execution of Business Banking Commercial and Sectors business, ensuring alignment with the bank’s strategic objectives and customer experience priorities.
- The role translates business strategies into marketing strategies, implementing integrated campaigns and fostering collaboration among cross-functional teams to drive consideration and business growth. The role must ensure marketing efforts are digitally enabled, data-driven, and optimised for omnichannel engagement.
Job Description
Key Focus Areas:
- Go-to-Market Strategy: Design and implement marketing frameworks aligned to Commercial and Sector strategic priorities.
- Campaign Development: Lead integrated marketing campaigns across digital and traditional channels.
- Customer-Centric Marketing: Embed insights-driven approaches to enhance relevance and engagement.
- Digital Marketing Excellence: Leverage AI-driven tools, social media analytics, and automation platforms.
- Performance Measurement: Track adoption, campaign ROI, and market feedback for continuous optimisation.
- Cross-Functional Collaboration: Align with Client Experience and Events, product, and communications teams for seamless execution.
- Brand Stewardship: Ensure all marketing aligns with brand governance and reputation standards.
- Conventional marketing: Sponsorship advisory role including branding and managing TTL campaigns
Key Accountabilities:
Go-to-Market Planning & Execution
- Develop and implement comprehensive GTM strategies for Commercial and Sectors.
- Align marketing plans with segment priorities.
- Drive integrated campaign planning across paid, owned, and earned media channels.
Digital Marketing, Content Marketing & Analytics
- Deploy omnichannel marketing strategies leveraging programmatic advertising, SEO, and social platforms.
- Deploy best-in-class storytelling to bring segment and sector narratives to life.
- Utilise analytics dashboards and AI-driven insights to optimise campaign performance and customer targeting.
Performance & Market Insights
- Monitor campaign impact, and customer feedback to inform future strategies.
- Conduct competitive benchmarking and trend analysis to maintain market relevance.
Stakeholder Engagement & Governance
- Collaborate with marcomms team on integrated campaigns
- Ensure compliance with brand governance, regulatory requirements, and inclusive communication standards
- Working and managing multiple vendor partners
Education and Qualifications:
Field of Study (Preferred):
- Marketing/ Digital Marketing
- Commerce, Sciences, Humanities
- Business Administration/Strategy
Work Experience:
- 5–12 years’ experience in marketing and communications, including a proven track record of at least 3 years in a people management position.
- Demonstrated expertise in B2B financial services or a similar complex environment.
- Exposure to process design, optimisation, quality management, customer centricity, technology, and data-driven decision-making is preferred.
- Strong experience in developing and executing go-to-market strategies, integrated campaigns, and sales enablement initiatives.
- Strong understanding of marketing KPIs, budget management and brand metrics.
- Proven ability to lead cross-functional teams and influence senior stakeholders
Competencies:
Leadership Competencies:
- Strategic Thinking
- Business Acumen
- Communication
- Influence
- Leadership
- Delivering Results
- Adaptability
- Collaboration
- Decision-Making
Knowledge and Skills:
- Strong business acumen
- Operational planning and execution
- Strong writing and content development skills
- Process optimisation and service design
- Customer experience management
- Performance measurement and reporting
- Governance and compliance
- Digital tools and platforms
- Data analysis and insight generation
- Team leadership and development
Education
- Bachelor`s Degrees and Advanced Diplomas: Marketing (Required)
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Job Summary
- Reporting to the Head of Business Banking Change Risk, the Senior Business Analyst will play a pivotal role in driving the transformation, digitization, and automation of the Business Banking Credit Value Chain.
- The role will be responsible for translating strategic business objectives into technology-enabled solutions that improve operational efficiency, strengthen risk management practices, enhance customer experience, and support the end-to-end credit origination, assessment, sanctioning, fulfilment, and monitoring processes.
Job Description
Work closely with business stakeholders, credit teams, technology partners, vendors, and change delivery teams to:
- Identify opportunities for process optimization.
- Define and document business requirements.
- Assess impacts across systems, processes, and operating models.
- Support the successful delivery of strategic change initiatives.
Provide end-to-end business analysis support across:
- Requirements elicitation and analysis.
- Solution design and development support.
- Stakeholder engagement and management.
- Testing coordination and execution.
- Implementation and change support.
- Training and knowledge transfer.
- Operational readiness activities.
- Post-implementation support and continuous improvement.
Drive initiatives focused on:
- Core credit platforms.
- Workflow automation.
- Credit decisioning processes.
- Risk assessment and management processes.
- Banking systems supporting the Business Banking Credit ecosystem.
Demonstrate substantial banking industry experience, including:
- Strong exposure to Business Banking.
- Deep understanding of the end-to-end credit lifecycle.
- Experience within credit risk, credit operations, credit systems, or lending environments.
Effectively engage and influence stakeholders by:
- Building relationships with senior business and technology leaders.
- Leading complex requirements gathering workshops.
- Driving delivery across cross-functional teams.
- Influencing key business and technology decisions.
- Operating successfully within a fast-paced and evolving change environment.
Qualifications and Experience:
- Bachelor’s Degree (Business, IT, Finance, or related) – essential
- Postgraduate qualification or BA certification (e.g. CBAP, Agile, Lean Six Sigma) – advantageous
- 7–10+ years’ Business Analysis experience (in Business Banking non-negotiable)
- Experience supporting large-scale automation and digital transformation initiatives within a banking environment will be highly advantageous.
- Demonstrable experience working within a credit environment is advantageous.
- Strong experience in business process transformation, requirements management, system implementation, testing, stakeholder engagement, and change delivery.
Education
- Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)
End Date: August 27, 2026
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Job Summary
- Design Director is responsible for driving Absa Personal and Private Banking’s customer experiences and design thinking across a business unit, channel or a combination.
- She/he supports senior business leaders in embedding customer-centric thinking in business strategy and decision-making and provides insights and input to process design.
- Design Director manages multiple design projects in her/his portfolio and ensures design teams deliver coherent, world-class customer experiences aligned to the business goals and customer needs.
- Reporting directly into the Head of Design, as a leader he/she will combine first‐class design expertise, creativity, thought leadership, and commercial acumen with leadership gravitas to work with executives and to direct, inspire, lead, all levels of design and creative talent. Design Directors operate across project, team and business dimensions, connecting the dots to enable transformative change
Job Description
Key Accountabilities
Accountability: Business alignment and strategy
- Partner with business and product leadership to provide input on customer experience and to align with business strategy and needs. Identify opportunities, and provides guidance on the vision and objectives of the project.
- Continually elevate the quality of experiences, products and services we design to enable the business to deliver on its customer experience, brand promise and group strategic agenda.
- Work with UX, product and business metrics and measurements to both monitor and manage the quality of design delivery and to create tangible customer insights needed for the effective decision making.
- Stay abreast of industry trends and role players and ensure that PPB is well positioned to provide competitive and industry leading experience design.
Accountability: Design delivery management and QA
- Define design objectives, scope and deliverables of each project and align with the business to manage expectations and ensure clear outcomes.
- Allocate and monitor design resources to ensure that quality work will be completed on time and in budget. Involve external design consultants when appropriate to augment capability.
- Closely direct designers and process engineers who are driving day-to-day design detail. Engage and inspire entire project teams with thought leadership.
- Take ownership of the customer experiences within the business area/channels and constructively challenge business and technical decisions that may compromise quality and risk the best possible outcomes for the customers, and colleagues.
- Diligently sign‐off designs at various milestones, ensuring high quality, consistency and adherence to Absa design standards and compliance with Absa design system.
- Ensure projects remain on course with design delivery and reach the highest standards of design that create innovation and user value.
- Provide updates and present final designs to senior Absa leadership.
- Develop and nurture stakeholder relationships across teams and disciplines to promote collaboration and efficiency.
- Actively seek ways to continuously measure impact of design on the customer and business, reporting the insights to the senior management and business stakeholders.
Accountability: World class design
- Participate in shaping overall wider vision and strategy for experiences, products and services, particularly in areas of specific expertise. For example, a DD with a strong grounding in product design would be expected to make a significant contribution to Absa’s overall digital strategy.
- Deliver projects, which lead to the creation of an industry leading customer experience, which is notably different, far exceeds expectations and is at the global forefront of simplicity and usability while still maintaining the depth and richness in functionality of the Absa product set.
- Leverage customer insight and data to ensure that products/services/solutions are truly designed around the customer/colleague.
- Ensure teams embrace design thinking methodologies, quantitative measurement of quality and other best practice in developing design options and narrowing down the final solution.
- Determine and set the optimal design approach for projects from ideation to final design implementation, providing and documenting personas and journey maps, site-mapping, wire-framing, prototyping, user-testing, visual assets, front-end code etc.
- Evangelize the benefits of design to the wider business and be an ambassador/champion of design for customer experience and transformation.
Accountability: People Leadership
- Promote the professional development of the individuals in one’s reporting line through weekly one-on-one mentoring, training and providing the right opportunities for growth and development.
- Actively manage the people in your teams, supporting them in prioritization, problem solving and technical development.
- Contribute significantly and meaningfully to a design office and team environment in which designers will thrive, be motivated by and develop as professionals.
- Actively contribute the overall knowledge management, providing insights and direction; and by bringing people together to share knowledge.
Education and Experience
- Bachelor’s Degree in Arts/Social Science/ or equivalent (NQF Level 7) and/or Degree in a Design discipline such as product, industrial, service, interaction, digital or visual design.
- Has at least 5+ years’ experience directing complex, commercial, design projects at a leading agency or within internal design function at a major brand involving senior stakeholders and interdisciplinary creative teams.
- A design practitioner background and foundation within one or more disciplines. Ideally with a portfolio of award‐winning work in the financial services industry.
- Strong track record of delivering high quality design projects with strong customer impact and proven value-add to the business
- Experience conducting audience and usability research, utilising this data and other data sources to drive design decision making and measure impact
- Familiar with designing product, services and experiences across multiple touch points.
- Has worked with large budgets and major brands.
- Other commercial or operational business experience advantageous.
Knowledge and Skills
- You may be specialized in a particular field e.g. digital, service or product design.
- Highly creative with the ability to generate ideas and practically contribute to design details.
- Ability to communicate ideas through drawing, digital tools, prototyping, model making etc.
- Ability to inspire others.
- Ability to influence stakeholders at all levels, including outside the design team. Senior level written and verbal communication including public speaking.
- Ability to create project briefs and not just deliver them.
Education
- Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)
End Date: August 26, 2026
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Job Summary
- Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).
Job Description
- To manage a portfolio of Absa-approved ‘Contact’ motor OEM Partner Dealers by building and maintaining strong, trust-based relationships that drive retail market share growth, increase cross-sell of Absa Value-Added Products (VAPs), and ensure dealer compliance with conduct, risk, and governance standards.
- The role is responsible for end-to-end dealer engagement, sales enablement, and risk oversight to support sustainable business growth and franchise value.
- Ensure that all activities and duties are carried out in full compliance with regulatory requirements,
- Enterprise-Wide Risk Management Framework and internal Absa Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.
Education
- Higher Diplomas: Business, Commerce and Management Studies (Required)
End Date: August 25, 2026
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Job Summary
- Minimum 7+ years of experience in Data Analytics, Business Intelligence, Management Information, or related disciplines.
- Proven experience in developing dashboards, reports, and data visualization solutions. Experience working with large datasets and translating data into business insights.
- Exposure to data warehousing and ETL processes. Specialist: Data Insights & Intelligence (MI/BI) is responsible for transforming data into meaningful insights that support strategic and operational decision-making across the business.
- The role focuses on developing, managing, and optimizing Management Information (MI) and Business Intelligence (BI) solutions, ensuring accurate reporting, advanced analytics, and actionable recommendations that drive business performance.
Job Description
Data Management & Business Intelligence
- Design, develop, and maintain MI and BI dashboards, reports, and scorecards.
- Translate business requirements into insightful reporting and analytical solutions.
- Manage data extraction, transformation, and loading (ETL) processes to ensure data integrity and accuracy.
- Monitor data quality and implement continuous improvement initiatives.
Insights & Analytics
- Analyze large and complex datasets to identify trends, patterns, and opportunities.
- Produce actionable insights that support business strategy and operational excellence.
- Deliver timely and accurate management reports and performance metrics.
- Conduct ad hoc analyses to support business initiatives and decision-making.
Stakeholder Engagement
- Collaborate with cross-functional teams to understand reporting and analytics requirements.
- Present findings and recommendations to stakeholders in a clear and compelling manner.
- Act as a trusted advisor on data-driven decision-making and performance management.
Governance & Compliance
- Ensure compliance with data governance standards, policies, and regulatory requirements.
- Establish and maintain reporting standards and best practices.
- Support audit and data validation activities where required.
Continuous Improvement
- Drive innovation through the adoption of emerging analytics and reporting technologies.
- Recommend process enhancements to improve reporting efficiency and effectiveness.
- Identify opportunities for automation and self-service reporting.
Qualifications
- Bachelor's Degree in Data Science, Statistics, Mathematics, Computer Science, Information Systems, Business Analytics, or a related field.
- Relevant certifications in Business Intelligence, Data Analytics, Power BI, SQL, or related technologies will be advantageous.
Experience
- Minimum 7+ years of experience in Data Analytics, Business Intelligence, Management Information, or related disciplines.
- Proven experience in developing dashboards, reports, and data visualization solutions.
- Experience working with large datasets and translating data into business insights.
- Exposure to data warehousing and ETL processes.
Technical Skills
- Advanced SQL skills.
- Strong experience with Power BI, Tableau, Qlik, or similar BI tools.
- Knowledge of data modelling and database management.
- Proficiency in Microsoft Excel and Power Platform.
- Experience with Python, R, Azure Data Services, or cloud analytics platforms is advantageous.
Competencies
- Analytical and critical thinking.
- Strong problem-solving skills.
- Excellent communication and presentation skills.
- Stakeholder management and collaboration.
- Attention to detail and commitment to accuracy.
- Planning, organizing, and prioritization skills.
- Commercial and business acumen.
Key Deliverables
- Accurate and timely MI reporting.
- Actionable business insights and recommendations.
- High-quality dashboards and visualizations.
- Improved data quality and reporting efficiency.
- Enhanced decision-making through data-driven intelligence.
Education
- Bachelor`s Degrees and Advanced Diplomas: BMI - Business Management and Informatics
End Date: August 25, 2026
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Job Summary
- Leverage your actuarial skills to support the submission of the Absa Financial Services Insurance Groups’ SAM return and ORSA, as well as other actuarial processes to deliver sound management of business performance and financial risk.
- This role involves developing and maintaining models for risk appetite, capital management and regulatory reporting.
- Responsible for the delivery and oversight of AFS Group actuarial valuation and capital management processes, ensuring compliance with regulatory requirements under the Solvency Assessment and Management (SAM) framework, Insurance Act, and Prudential Standard.
- The role includes capital management, solvency monitoring, ORSA processes, strategic business initiatives, financial risk management, and supporting executive decision-making through insightful actuarial analysis and reporting.
Job Description
SAM - Lead the actuarial production and governance of Group solvency reporting, ensuring compliance with applicable regulatory requirements and internal risk management frameworks.
- Own the end-to-end SAM reporting process for the insurance group.
- Calculate and review: Solvency Capital Requirement (SCR), Eligible Own Funds, and Intragroup transaction adjustments
- Prepare and review Quantitative Reporting Templates (QRTs) and supporting narrative disclosures.
- Perform actuarial analyses supporting regulatory applications submitted under the Insurance Act.
- Assess solvency and liquidity implications of dividend proposals and capital management actions.
- Evaluate capital impacts of strategic initiatives and business decisions.
- Drive capital efficiency and optimisation initiatives across the insurance group.
- Ensure consistent interpretation and application of Prudential Standards across legal entities.
- Support internal and external audit engagements, as well as reviews by the Head of Actuarial Function (HAF).
ORSA - Lead the development, production and continuous enhancement of the Group Own Risk and Solvency Assessment (ORSA) framework.
- Produce annual and ad hoc ORSA calculations and actuarial analyses.
- Conduct solvency forecasting and stress-testing exercises.
- Develop and maintain risk appetite metrics and limits.
- Develop and maintain the Contingent Funding Plan.
- Support strategic planning through forward-looking capital management analysis.
- Maintain and enhance capital planning, projection and risk modelling tools.
- Provide actuarial input into ORSA reports for management, Board and regulatory stakeholders.
Strategic Initiatives
- Lead the actuarial valuation and reserving processes for a strategic insurance entity, ensuring reserves are calculated using appropriate methodologies, assumptions and governance standards.
- Oversee the preparation and submission of all actuarial and regulatory returns required by the Prudential Authority and other regulatory stakeholders.
- Monitor solvency, capital coverage and liquidity positions, as well as provide recommendations to management where required.
- Support internal and external audit engagements, as well as reviews by the Head of Actuarial Function (HAF).
- Coordinate actuarial inputs into annual business planning, forecasting and strategic initiatives.
- Prepare and present actuarial analysis and reserving results to management committees, Boards and other governance forums.
AFS Investments & ALM Committee
- Provide support to the AFS investment & ALM Committee, including the assessment of investment strategy, asset allocation and investment mandate changes.
- Support the preparation of reporting by monitoring investment-related risk exposures, risk appetite metrics, liquidity positions and asset-liability matching outcomes
Other responsibilities
- Communication of valuation results to key stakeholders
- Production of monthly management information
- Coordinate inputs from Finance, Risk, Investments and Business Units to ensure timely delivery of regulatory and financial reporting requirements.
- Build strong relationships with internal and external stakeholders.
- Maintain effective actuarial controls across valuation and capital management processes.
- Monitor compliance with governance standards and control frameworks.
- Review and improve actuarial methodologies, assumptions and processes.
- Ensure appropriate documentation of models, methodologies and reporting processes.
- Drive continuous improvement initiatives to enhance efficiency and automation.
People Leadership
- Manage and develop a team of actuarial professionals.
- Set priorities, allocate work and monitor delivery against deadlines.
- Provide technical guidance and quality assurance of actuarial work.
- Foster a culture of accountability, continuous improvement and professional development.
- Coordinate cross-functional teams to deliver strategic business outputs within strict reporting timelines.
Skills and Competencies
Technical Skills
Advanced knowledge of:
- Solvency Assessment and Management (SAM)
- Insurance Act and Prudential Standards
- Capital management and optimisation
- ORSA frameworks and methodologies
- Solvency projections and stress testing
- Insurance risk modelling
- Advanced spreadsheet modelling and financial analysis.
- Strong actuarial valuation and reporting expertise.
Leadership and Behavioural Competencies
- Strategic thinking and commercial acumen.
- Strong analytical and problem-solving capability.
- Excellent stakeholder management skills.
- Excellent written and verbal communication skills.
- Ability to communicate complex technical concepts effectively.
- Strong project management and coordination skills.
- Attention to detail and commitment to governance.
- Excellent time management skills with the ability to prioritise deliverables.
Minimum Requirements
Qualifications:
- Fellow (FASSA or equivalent) or Nearly Qualified Actuary with good exam progression towards qualifying as a FASSA.
- Relevant actuarial, mathematics, statistics or quantitative degree (Honours degree would be advantageous).
Experience:
- At least 5 years of actuarial work experience (preferably in the insurance industry).
- Significant experience in insurance actuarial valuations and capital management.
- Proven experience managing actuarial teams and cross-functional stakeholders.
- Experience engaging with regulators, auditors, HAF and senior management stakeholders.
Education
- Bachelor's Degree: Actuarial Science (Required)
End Date: August 28, 2026
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Job Summary
- Provide specialist advise and support for day-to-day work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).
Job Description
- Stakeholder Management: Actively promote and manage the collaborative engagement of internal and external stakeholders, including regulators, suppliers, clients, service providers, business partners and other Absa entities
- Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets
- Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
- Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
- Manage own broker practice: Ensure that staff members (Broker Assistants an Interns as relevant) have a clear understanding of their roles and responsibilities within the practice
Education
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
End Date: August 25, 2026
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Job Summary
- The Floorplan Vehicle Inspection Manager is responsible for leading and managing a team of field-based vehicle inspectors responsible for the physical verification of floorplan-financed vehicle inventory across dealer networks.
- The role is focused on protecting the bank's asset-based lending portfolio by ensuring financed vehicles are accurately identified, accounted for, and compliant with floorplan funding agreements and the relevant security.
Job Description
Key Responsibilities
Inspection Team Leadership
- Lead, manage, and motivate a team of field-based vehicle inspectors.
- Establish inspection schedules and ensure effective regional coverage.
- Monitor inspector productivity, quality, and adherence to service level agreements.
- Conduct regular performance reviews and field audits.
- Develop inspection skills, risk awareness, and fraud detection capabilities within the team.
- Ensure inspectors maintain high standards of professionalism, accuracy, and integrity.
Floorplan Asset Verification
- Oversee the physical verification of all floorplan-funded vehicles.
- Ensure accurate validation of VIN numbers, engine numbers, registration details, stock numbers, and vehicle condition.
- Verify that vehicles funded by the bank are physically present at approved locations.
- Investigate missing, substituted, damaged, sold, or unreconciled stock.
- Ensure inspection reports accurately reflect inventory status and identified risks.
- Monitor dealer compliance with floorplan funding and stock control requirements.
Risk Management and Loss Prevention
- Identify and mitigate risks associated with floorplan-financed stock.
- Detect potential fraud, misrepresentation of assets, duplicate financing, and inventory manipulation.
- Drive proactive risk management initiatives to reduce portfolio losses.
- Escalate significant inventory variances and risk exposures to senior management.
- Monitor high-risk dealer portfolios and implement enhanced inspection controls where required.
- Ensure immediate action is taken when funded assets cannot be verified.
Collections and Recoveries Support
- Partner closely with Collections, Recoveries, Credit Risk, and Legal teams.
- Utilize collections and recoveries expertise to assess and mitigate collateral risk.
- Support dealer default management processes through accurate asset verification.
- Assist with vehicle tracing, recovery planning, repossession activities, and collateral realization strategies.
- Provide intelligence and asset visibility to support recovery efforts.
- Identify early warning signs of dealer distress and potential financial deterioration.
- Recommend interventions to reduce potential losses and maximize recoveries.
Stakeholder Management
- Build strong relationships with dealerships, dealer principals, inventory managers, and OEM representatives.
- Liaise with internal departments including Credit, Risk, Collections, Recoveries, Compliance, and Audit.
- Present inspection findings and risk assessments to senior stakeholders.
- Resolve operational issues impacting inspection activities and collateral management.
Governance, Compliance, and Audit
- Ensure adherence to bank policies, procedures, and risk frameworks.
- Maintain complete and accurate inspection records and audit trails.
- Support internal and external audits relating to floorplan facilities.
- Ensure compliance with all regulatory and governance requirements.
- Drive a culture of control, accountability, and operational excellence.
Reporting and Analytics
- Produce management reports on dealer inventory, inspection performance, and risk exposures.
- Analyze trends relating to stock shortages, aging inventory, dealer performance, and fraud incidents.
- Develop dashboards and reporting metrics to support decision-making.
- Provide recommendations to improve controls and reduce operational risk.
Driving Automation
- Geolock Automation and Change Leadership
- System Improvement, Escalation and Resolution Management
- Driving Operational Excellence Through Automation and Control
- Technology Enablement, Issue Escalation and Resolution
- Automation, Continuous Improvement and System Stability
- Geolock Adoption, System Governance and Issue Resolution
- Leading Change, Automation and Operational Resilience
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
End Date: August 24, 2026
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Job Summary
- The purpose of this role is to balance the general ledger, suspense accounts. To ensure that all items are cleared on a weekly basis. To prepare journals to clear items where needed. To prepare daily and monthly recons. To prepare and print month end recons to be reviewed and signed by Manager.
Job Description
Finance processes and support function
Product Control Visibility
Balance general ledger accounts
- Access the millennium system and draw enquiries and compare to source reports or information
- To present outstanding items that cannot be resolved as a write off (debits) or Cams Diff (Credits). Compare to GL write off account.
- To have no outstanding credit items older than three months. Compare to specific GL account.
- To have no outstanding debit items older than a week without an incident report. Compare to specific GL account
- To attached documentation on month end recons for approval purposes
- Assist with all queries received via telephone or e-mail
- Identify trends in nature of queries by implementing procedures to correct root of problem and forward these to the management.
- Build relations with the users to assist in resolving queries by meeting with them
- Raise balancing out of balance Incidents with the Technical teams
Prepare daily and monthly reconciliation
- To prepare a daily and monthly recon on excel
- Daily save all relevant recons on server
- To ensure that month end reconciliations are done and signed by the 5th working day of any month
- Attached relevant source system reports for approval purposes
- To adhere to daily SLA's (Service Level agreement) with stakeholders
Financial Control – Partnership
Adhere to RCSA – Risk & Control self-assessment & AO&R policies – Account Ownership & Reconciliation
- To ensure that transactions are processed within SLA’s (service level agreement) as per RCSA (Risk & Control self-assessment) requirement where applicable. No audit findings during any audit.
- To ensure that work standards always adhere TO AO&R (Account Ownership & Reconciliation) policy standards. No audit finding during any audit.
- To ensure compliance to RCSA (Risk & Control self-assessment) requirements. No audit findings during any audit
Process Optimization
New suggestions or reported items
- To report any mistakes made during any situation to management as needed
- To escalate any out of the ordinary / red flag situations to management
- To forward any suggestions for improvement/cost savings to management when you became aware of such possibilities
- To ensure that any ad-hoc tasks are performed according to standards applicable
Role / Person Specification
- NQF level 4 : Grade 12
- English speaking
- 12 months experience in similar role
- Telephone skills
- Knowledge of accounting principles
- CAMS product
- Millenium
- EOS listings
- Interfaces between CAMS and GL
- Microsoft Excel
- Microsoft Word
- Good verbal and written communication skills
- Good interpersonal skills
- Personal organisation and time management
- Ability to work alone as well as in a team
- This role requires that you are versatile in all of the above functions. It does not require all functions everyday but as and when the need requires. The department is structured in such a way that support exists for each function required
- Automation of this function is planned for
- Area is not paper driven and requires save all work-related information, save all recons on server and always take responsibility for filing and security of information
- Area is process driven not allowing any deviation from policy
- Liaise with team mates to ensure consistency in team and communicate any red flag situations to team, leader and Manager.
- Ensure processes are transparent with other areas they work with and that solutions are communicated for problems experienced in the area
- Communicate with customer care & stakeholders on process changes
- Inform of business requirement and make sure turnaround times are communicated
Education
- Higher Certificates and Advanced National (Vocational) Certificates: Business, Commerce and Management Studies (Required)
End Date: August 27, 2026
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Job Summary
- To support the growth of the company by focusing on customer-centered, quality sales in a telesales environment.
Job Description
KEY FOCUS AREAS
- Treat customer fairly and ensure customer satisfaction. Ensure excellent and professional sales of all Instant Life products. Ensuring profitability of self and the company by converting a campaign relevant percentage of all leads to sales. Ensure that productivity targets are met. Achieve required NTU’s rates.
ACCOUNTABILITIES
- Actively contact prospective clients (cold calling, referrals, lead follow ups)
- Present and explain funeral policy products clearly and ethically
- Convert leads into completed policy sales
- Meet or exceed monthly sales targets (policies sold, premium value, conversion rate)
- Upsell or cross-sell additional cover options where appropriate
- Provide accurate information about benefits, premiums, waiting periods, and exclusions
- Maintain regular follow-ups with prospects
- Ensure high levels of customer satisfaction and retention
- Ensure full compliance with insurance regulations and company policies
- Provide full disclosure of terms and conditions
- Avoid misrepresentation or misleading sales tactics
- Collect and submit accurate documentation
- Adhere to POPIA/data protection standards (if applicable in your country)
Education
- National Senior Certificate/ Matric (Grade 12): Finance
End Date: August 26, 2026
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Job Summary
- The Real Estate Consultant (Business Banking) will be appointed in the Limpopo office based in Polokwane.
- The successful candidate will be responsible for originating and managing commercial property finance transactions across market segments with a focus on Wealth, Growth, Premium and High Value clients
- A minimum of 6 years’ experience in Commercial Property Finance as a dealmaker/ banker with strong credit analysis and financial modelling skills essential. Strong networks in property market are essential.
Job Description
- The Commercial Property Finance team has the primary responsibility within the Bank for the coverage of real estate clients.
- The position involves originating, structuring and managing commercial property finance transactions (including owner-occupied property financing) across market segments with a focus on Wealth, Growth, Premium and High Value. End to end responsibility for transactions from inception to client acceptance and final pay-away. The role requires a close working relationship with Business Banking & Wealth Coverage, Credit, DocMan and internal legal teams to originate and successfully execute these transactionsey
Accountabilities
Client Service and deal origination
- To identify and originate commercial property finance opportunities from real estate clients as well as owner-occupied property financing opportunities across the Business Bank and Wealth client base
- To formulate, propose and provide tailored and innovative financing and risk management solutions to clients.
- To assist the business in growing the Commercial Property franchise through proactive origination and client engagement.
- At a senior level, to establish and maintain sustainable strategic relationships with clients
- Proactively anticipate, respond to and seek to exceed the expectations of customers.
- Establish and maintain good professional relationships with all internal and external stakeholders.
- To promote (and demonstrate) a culture of cross-selling, capital efficiency and innovation to deliver superior returns.
- To structure commercial property finance solutions.
- Drive transactions internally, including taking transactions through dealforum, credit, and other internal committees, working closely with other business/product areas, where applicable.
- To develop bespoke financial models to enable detailed credit analysis of lending transactions including development costs and property valuation.
- Manage the execution of transactions from origination to closing, acting as an integral member of the deal team.
- Assist in the preparation of the Term Sheet and Deal Documentation.
- Co-ordination of deal documentation for client signature.
- Logging of deals and client plans as appropriate on Salesforce.
- Assist with client enquiries and issue resolution.
- Keep updated on the relevant banking products and market trends, customer insights and needs by regularly engaging with customers to obtain and manage customer feedback.
- Administer the progress payment process to ensure timeous payments and to be aware of progress and quality on site.
- Provide sector thought leadership to clients and segments serviced.
Maintenance and risk management
- Ensure that all legal, regulatory and policy processes and procedures are adhered to in all transactions facilitated.
- Ensure that transactions comply in all respects with Absa's risk and compliance policies and procedures as well as legal and regulatory requirements.
- Understand and manage risks and risk events (incidents) relevant to the role, including escalation thereof.
- Drive and assist with annual credit reviews, sourcing the necessary information required.
- Manage high risk customer accounts together with the Credit, CPF Monitoring and Control teams.
- Keep abreast of sector developments, legislation and statutory requirements.
Stakeholder Management
- Build strong relationships with internal and external stakeholders.
- Develop and maintain healthy working relationships with all CPF internal support areas.
- Build excellent and pro-active relationships with the Credit team by seeking their full input into the solutioning process.
- Effectively communicate developments within areas of activity to all relevant stakeholders.
- Ensure impeccable and timeous service levels
Role / Person Specification
Education and Experience Required
- Bachelors Degree in Commerce, Accounting, Finance qualifications or experience
- Honours or equivalent would be preferable
- Minimum 5-7 years of Banking experience
- Significant exposure to commercial property finance
Knowledge & Skills: (Maximum of 6)
- Detailed understanding of real estate as an asset class
- Understanding of credit analysis
- Understanding of capital structures
- Financial modeling skills
- Understanding of accounting and valuation principles
- Ability to work under pressure, managing competing demands and multiple reporting lines
- Organised approach to work environment and tasks
- Commitment to appropriate actions
- Ability to recognise, communicate and assist in solving problems
- Understanding of the importance of working in a team environment
- Ability to be able to work independently
- Persistence in completing tasks according to standards provided
- Approachable attitude
- Displaying ownership and accountability (being liable and responsible) for relevant tasks
- Ability to deal with clients and stakeholder (internal and external) and develop working relationships across the firm
- Excellent communication skills, both written and verbal
Competencies: (Maximum of 8 competencies)
- Personal & Interpersonal Skills
- Business Skills
- Technical Knowledge
- Organisation and Execution
- Supportive and cooperative
- Ability to work with multidisciplinary teams across the Firm
- Capacity to multi-task across projects / clients, and to own multiple work streams in a congested and fast-moving working environment
- Highly organized. Effective delegation
- Accountability to clients and colleagues for delivery
- Ability to combine attention to detail with big picture thinking, on both a deal specific and broader client basis
- Highly motivated, proactive, hard working, and dedicated to success in his/her career
- Ability to assimilate and retain large volumes of information concerning clients and transactions
Education
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
End Date: August 24, 2026
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Job Summary
- 10+ years experience in short-term, non-life insurance, motor insurance, value-added products, bancassurance, Vehicle Asset Finance, dealer distribution or related financial services environments. 5+ years’ leadership experience in product, portfolio or strategic partnership roles.
- Proven experience managing dealer distribution channels, OEM or dealer group relationships and senior external stakeholders.
- Proven track record in managing motor value-added products across the entire product lifecycle, incompassing market analysis, product development, launch execution, performance monitoring, and remedial interventions to achieve commercial objectives.
- Demonstrated experience in commercial deal structuring, financial modelling, partner economics and executive business case development. Experience with digital insurance ecosystems, EBO platforms, dealer journeys or embedded sales enablement is preferred. Proven ability to manage complex projects or workstreams across business, technology and partner environments, with strong governance, risk management and delivery discipline.
- The Senior Product Manager: Motor Value Added Products (VAPS) is accountable for strategic leadership, commercial growth, profitability, governance, distribution and full product lifecycle management of a suite of products under the VAPS portfolio. The role combines insurance product ownership and development with multi-channel distribution expertise, Vehicle Asset Finance integration, digital platform enablement, advanced commercial deal structuring and project delivery discipline to develop, manage and financially grow the VAPS portfolio.
Job Description
- Lead the end-to-end business strategy, design, product development, launch, growth, optimization and financial improvement of a suite of products in the VAPS portfolio across dealer, digital, Telesales and banking/branch channels.
- Drive profitable portfolio growth, non-interest revenue generation, customer penetration and retention through integrated Vehicle Asset Finance propositions.
- Act as the product and commercial owner for Absa Vehicle Asset partner dealers, OEM’s, affinity, distribution and insurance partner arrangements, supported by robust Excel-based financial modelling and business cases.
- Ensure products remain commercially viable, market relevant, customer-centered, operationally executable and compliant with applicable insurance regulation, market conduct expectations and product governance standards.
Key Roles and Responsibilities
Product Strategy and Ownership
- Lead and govern the end-to-end product lifecycle, encompassing ideation, design, launch, growth, optimization, performance management, and corrective interventions, driven through robust project management and prioritized execution of the product backlog.
- Define your motor vaps product vision and roadmap aligned to business strategy, customer needs, distribution priorities, partner expectations and regulatory constraints.
- Identify opportunities grow existing business, hunt for new or enhanced insurance products, including embedded offerings, add-ons, digital cover and value-added benefits.
- Ensure products contribute to profitability, customer retention, portfolio growth and customer lifetime value.
- Develop annual strategic plans, forecasts and business cases supporting product and channel expansion.
Commercial Strategy, Financial Modelling and Deal Structuring
- Lead commercial negotiations with dealer groups, franchise dealers, independent dealers, OEMs, Vehicle Asset Finance partners, insurance partners and strategic alliances.
- Structure referral fee agreements, volume-based incentives, profit-share models, intermediary agreements, cell captive opportunities, joint venture arrangements and revenue-sharing models.
- Build and maintain advanced Excel financial models to evaluate product profitability, dealer economics, partner remuneration, return on investment, customer lifetime value, channel economics and non-interest revenue contribution.
- Prepare executive-level commercial recommendations, investment proposals and business cases for approval forums.
- Balance commercial growth ambitions with underwriting profitability, conduct risk, customer value and operational sustainability.
Market, Customer and Competitive Analysis
- Conduct market research to understand customer segments, needs, affordability, channel behaviour and usage patterns.
- Analyse competitor offerings, pricing, cover limits, exclusions and value propositions.
- Translate customer insights into product requirements, benefit structures, sales journeys and proposition improvements.
- Monitor trends such as new energy vehicle insurance trends, embedded insurance, usage-based cover, digital claims, value-added services and changing vehicle ownership models.
Product Design and Development
- Design Motor VAPS insurance product features including coverage types, benefits, eligibility rules, exclusions, pricing logic, policy wording and terms and conditions.
- Collaborate with Actuarial on pricing, assumptions and portfolio profitability; Underwriting on risk appetite; Legal and Compliance on regulatory alignment; and IT/Digital on systems enablement.
- Drive product build, UAT, go-live readiness, change management, operational implementation and post-implementation reviews.
- Ensure Motor VASP product benefits, wording, disclosure and servicing journeys are clear, fair, customer-centric and operationally executable.
Vehicle Asset Finance Integration
- Partner with Vehicle Asset Finance teams to integrate Motor VAPS into finance application, credit approval, vehicle delivery and post-sale customer engagement journeys.
- Improve product take-up, strike rates, conversion rates, customer retention and penetration across financed vehicles.
- Identify and unlock opportunities to generate non-interest revenue through Vehicle Asset Finance customer relationships.
- Align VAPS campaigns and product strategies with Vehicle Asset Finance, dealer production, finance volumes and customer acquisition priorities.
Support Dealer Distribution and Business Development
- Develop and partner to execute dealer channel growth strategies across independent dealers, dealer groups, franchise networks and OEM partner networks.
- Build strategic relationships with dealer principals, F&I managers, regional sales teams, dealer group executives and automotive ecosystem partners.
- Drive dealer onboarding, productivity, product penetration, campaign execution and intermediary agreement expansion.
- Support sales enablement through training, compliant sales material, product positioning, incentive programmes and channel performance reviews.
- Lead end-to-end due diligence processes for prospective commercial arrangements.
- Assess commercial viability, profitability, capital requirements, and strategic fit of new opportunities.
- Facilitate client onboarding, including KYC, shareholder verification, Coupa onboarding, and segmentation processes.
- Lead product approval processes through internal governance forums, including Product Review Committee (PRC).
Evaluate:
- Product design and policy wordings
- Pricing adequacy and profitability
- Historical performance and claims trends
- Target market and distribution strategy
- Risk assessments and mitigation plans
- Reinsurance structures and adequacy
- Structure and negotiate commercial agreements and prepare recommendations for Deal Committee approval.
Digital and EBO Platform Enablement
- Act as the business lead for digital distribution enablement and dealer systems integration.
- Maintain working knowledge of EBO and dealer platforms such as Dealnet, Seriti, Signio, Bolt and relevant Dealer Management Systems.
- Drive digital sales capability, straight-through processing, API integration, dealer and Absa banking client user experience improvements and conversion optimisation.
- Partner with IT, digital, operations and sales teams to ensure systems support product, compliance, reporting and customer journey requirements.
Regulatory, Governance and Compliance Accountability
- Ensure products comply with applicable insurance regulation, FAIS requirements, Treating Customers Fairly principles, Policyholder Protection Rules, FSCA expectations, Prudential Authority requirements, POPIA and internal product governance frameworks.
- Maintain product approval papers, product review reports, sign-off records, governance documentation, audit evidence and product risk assessments.
- Support internal audits, regulatory reviews, market conduct assessments and governance forum submissions.
- Ensure customer communications, disclosures and sales messaging remain clear, compliant and customer-centred.
Pricing, Financial and Performance Management
- Monitor key product KPIs including profit and loss, Gross Written Premium, underwriting profit, non-interest revenue, acquisition costs, commission, intermediary fees, outsourced service fees, binder fees, expense ratios, loss ratios, persistency, cancellation rates, combined ratios, claims frequency and claims severity.
- Analyse take-up rates, conversion rates, dealer productivity, digital conversion, channel profitability and customer retention.
- Identify corrective actions where performance deviates from target, including repricing, benefit adjustments, underwriting rule changes or distribution interventions.
- Produce monthly, quarterly and annual performance insights for business reviews, governance forums and leadership reporting.
Go-to-Market and Distribution Enablement
- Define product positioning and value propositions by channel, partner and customer segment.
- Work with Sales, Marketing and Partners to develop compliant sales material, training content, launch packs, campaign plans and dealer enablement tools.
- Enable intermediaries, embedded partners, telesales teams and dealer stakeholders to position products clearly and appropriately.
- Ensure go-to-market activity is measurable, controlled and aligned to portfolio performance targets.
In-Life Product Optimisation and Customer Experience
- Review customer feedback, complaints, claims insights and operational pain points to improve the product and customer journey.
- Identify opportunities to add benefits and services, simplify product wording, reduce friction, improve claims fairness and lower cost to serve.
- Lead periodic product reviews, proposition refinements and customer experience improvements.
- Partner with vehicle asset finance, administrators, binder holders, service, contact center and claims teams to ensure sales, service and claims processes support the product promise and fair customer outcomes.
Leadership, Governance and Stakeholder Management
- Act as the central coordination point between Actuarial, Underwriting, Claims, Legal, Compliance, Risk, Finance, IT/Digital, Sales, Marketing, VAF and external partners.
- Present product proposals, commercial recommendations, performance updates and risk matters to leadership and governance forums.
- Lead cross-functional teams and strategic initiatives such as digital transformation, embedded insurance and VAPS expansion.
- Mentor junior product managers or specialists where applicable and contribute to a high-performance product culture.
- Manage and engagement with Binder Holders and strategic partners.
Project Management and Delivery Capability
- Lead cross-functional delivery plans for product launches, digital platform enhancements, repricing initiatives and regulatory product changes.
- Apply strong project management discipline across scope, timelines, dependencies, risks, issues, decisions, governance forums and stakeholder communications in the execution of your respective product backlogs.
- Translate strategic product priorities into executable workplans with clear milestones, accountable owners, delivery dashboards and benefit tracking.
- Coordinate delivery across business, IT, digital, actuarial, underwriting, legal, compliance, finance, sales, operations, vehicle asset finance and external partners to ensure initiatives move from concept to implementation.
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
End Date: August 25, 2026
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Job Summary
- The main purpose of the Senior Fraud Preventions and Investigation Manager Absa Life South Africa is to lead the capabilities of detection, prevention and investigations, and to develop and implement a first line of defence response to fraud across all products and platforms managing talent within the team and the organisation and upholding the bank’s culture and vision.
Job Description
Accountability: Fraud Risk Ownership and Governance
- Act as the primary owner of VAF fraud risks, ensuring risks are identified, assessed, measured, monitored, and mitigated at the operational level.
- Maintain a complete and accurate fraud risk profile across AVAF.
- Partner with AVAF EXCO, Control Owners and Stakeholders (dealers, operations, credit teams) and strengthen collaboration across 1LOD, 2LOD, and 3LOD.
- Ensure clear role clarity and accountability for fraud controls within the business unit.
Accountability: Fraud Risk Strategy
- Develop and operationalise a proactive, data‑driven fraud risk strategy aligned to organisational objectives and industry best practice.
- Provide expert insights on emerging risks and integrate emerging fraud trends into the AVAF fraud risk response.
- Embed validated, high‑quality data sources and analytics for enhanced fraud detection across the customer lifecycle.
Accountability: Fraud Controls
- Drive the design, implementation, and embedment of preventative and detective fraud controls across the AVAF value chain
- Conduct regular fraud risk assessments and execute proactive risk response.
- Align fraud risk controls to the organisational risk appetite, industry best practice and regulatory expectations.
- Implement and maintain the Operational and Resilience Risk framework components (including Risk and Control Self-Assessment, Risk indicators, Events, and Key Risk Assessments) as they relate to Fraud Risk.
- Execute deep dives and lessons learnt exercises for material fraud risks, including the review, challenge and tracking/escalation of findings.
- Perform monthly loss event reconciliations to ensure that all (above threshold) fraud risk events and losses have been captured on the Operational Risk system.
Accountability: Fraud Risk Assurance
- Drive the Fraud Risk related Combined assurance strategy and actively participate in the combined assurance forum.
- Execute first‑line fraud control testing, control self‑assessments, and continuous monitoring.
- Identify control gaps, escalate issues, and track remediation.
- Ensure business readiness for independent assurance reviews and deep dives ensuring that issues are valid and factually accurate, and actions are well defined, timed appropriately.
- Drive the appropriate closure of issues by actively supporting the compilation and review of ICP/MCP prior to submission to assurance providers.
Education
- Bachelors Degree and Professional Qualifications: Risk Management
End Date: August 24, 2026
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Job Summary
- We are seeking an experienced Equity Research Analyst to cover the South African insurance sector. This role is suited to a commercially minded research professional with strong financial modelling capability, deep sector insight, and the ability to translate complex analysis into clear investment recommendations for institutional clients.
- The successful candidate will be responsible for building and maintaining valuation models, producing high-quality research reports, analysing market and regulatory developments, and presenting investment views to fund managers and internal stakeholders.
- This is an excellent opportunity for a high-performing analyst to build visibility in the listed insurance sector and contribute directly to differentiated investment insights for institutional clients.
- Key requirements:
- Minimum of 5 years’ experience in equity research, investment banking, actuarial valuations, or financial services analysis. Strong financial modelling skills, knowledge of IFRS 17 and SAM and excellent written and verbal communication capability. A relevant finance, actuarial science, economics or accounting degree is required (CFA preferred). Deep Insurance sector knowledge is critical.
End Date: August 26, 2026
Method of Application
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