The Merchant West Group is a diversified financial services portfolio of businesses with debt securities listed on the JSE. It is the largest privately-owned provider of specialised financial solutions in South Africa.
Founded in 1998, Merchant West provides tailor-made lending, wealth management, asset management and transactional solutions to corporates...
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About the role:
- The Internal Portfolio Manager plays a vital role in supporting the sales teams, servicing the broader Asset Finance team where required. This position involves coordinating deal submissions, managing internal systems, and supporting the Portfolio Manager in delivering efficient, accurate, and client-focused outcomes. With strong performance, there is potential for the role to evolve into a client-facing position, including the management of house accounts and supplier relationships.
Main Accountabilities:
Deal Assistance:
- Organise and coordinate resources to compile effective deal packs for submission to the credit department.
- Respond to customer complaints and provide after-sales support when requested.
- Process all deal packs accurately and in a timely manner.
- Communicate any delays or issues in processing deals to clients and Portfolio Managers.
- Monitor team progress, identify potential improvements, and propose effective solutions.
- Assist in the preparation and organisation of promotional materials and events.
Client Management:
- Update and manage the Customer Relationship Management (CRM) system to ensure accurate records and prevent duplication of client or supplier contacts with other Portfolio Managers.
- Maintain and manage key accounts, ensuring consistent client communication and support.
- Internal Processes
- Track and measure the quality of business and credit deal submissions to the credit department.
- Collect monthly feedback from the credit department on the quality of submitted deals.
- Maintain an asset register to monitor the status of pending and declined deals.
- Support the Portfolio Manager in maintaining internal standards and procedures.
Qualifications:
- Matric required.
- BCom degree with Finance and/or Mathematics, Accounting as a subject(s) advantageous.
Experience:
- 1-2 years working experience in a similar role, with desire to move to client facing role.
Skills:
- Detail-oriented with a focus on deadlines.
- Capable of working independently with minimal supervision.
- Excellent time management skills.
- Effective relationship management
Competencies:
- Commercial judgement and financial acumen
- Analytical thinking and problem solving
- Decision making and sound risk judgement
- Stakeholder engagement and collaboration
- Negotiation and influencing capability
- Accountability and ownership
- Results orientation and performance focus
- Integrity and governance discipline
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Role Purpose:
- The HR Business Partner provides hands-on HR support to allocated business units, partnering with managers to deliver practical people solutions that support performance, engagement, and compliance. The role focuses on operational excellence, employee relations, and implementation of HR initiatives, while developing broader business partnering capability over time.
Main Accountabilities:
HR Advisory & Business Support
- Act as first point of contact for managers and employees on HR policies, procedures, and people matters.
- Provide practical guidance on day-to-day employee relations issues.
- Support managers with people decisions, ensuring fairness and consistency.
- Escalate complex or high-risk matters to Head of HR where required.
Recruitment & Onboarding
- Support the recruitment process (job specs, shortlisting, interview coordination, offers).
- Partner with managers to ensure quality hiring decisions.
- Facilitate onboarding and probation tracking.
- Monitor new hire integration and retention.
Performance Management
- Support the implementation of the performance management cycle.
- Guide managers on goal setting, feedback, and performance conversations.
- Assist with underperformance processes under guidance from Head of HR.
Learning & Development
- Assist with Training Needs Analysis.
- Coordinate training initiatives and track compliance training.
- Support implementation of Individual Development Plans (IDPs).
Employee Relations & Compliance
- Manage routine ER cases (disciplinary, grievance, incapacity) in line with labour legislation.
- Ensure compliance with BCEA, LRA, EE Act and internal policies.
- Maintain accurate case documentation and HR records.
- Support audits and reporting requirements.
Engagement & Culture
- Support engagement surveys and action planning.
- Assist with implementation of culture and recognition initiatives.
- Partner with managers to address team engagement concerns.
HR Operations & Reporting
- Ensure accurate HRIS data management.
- Provide monthly HR metrics (turnover, absenteeism, recruitment tracking, ER cases).
- Support payroll inputs and checks where required.
- Identify practical process improvement opportunities.
Additional HR Projects & Duties
- Undertake any other reasonable duties, special assignments, or HR projects as requested by the Head of HR or business leadership, ensuring flexibility and responsiveness to evolving organisational needs.
Qualifications:
- Bachelor’s degree in HR / Industrial Psychology / related field.
Experience:
- 3–5 years’ HR experience in a generalist or junior HRBP role.
- Experience managing employee relations processes.
- Exposure to recruitment, performance management and HR reporting.
- Financial services experience advantageous.
Skills:
- Strong understanding of South African labour legislation
- HR case management and documentation
- HR reporting and data analysis
- Recruitment and interview support
- HR systems proficiency
Competencies:
- Relationship building and stakeholder engagement
- Professional communication
- Problem solving and judgement
- Collaboration and teamwork
- Customer service orientation
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Role Purpose:
- This is a dual-function role within the MW Holdings Group, combining full financial accounting responsibilities with payroll oversight at a group level. The role is structured with an approximate 75/25 split between end-to-end financial accounting for designated group entities and strategic payroll oversight across the Group.
- On the accounting side, the successful candidate will take full ownership of the finance function for specific entities – from invoice processing through to Annual Financial Statements (AFS) – ensuring accurate reporting, strong financial controls, and timely payment of suppliers and statutory obligations.
- On the payroll side, the role will oversee payroll operations at MW Holdings level, working closely with the Payroll Capturer and utilising Sage 300 HRIS. The position requires a strong finance-oriented payroll skillset, ensuring payroll accuracy, correct journal postings to the general ledger, timely statutory submissions and payments, and audit readiness.
- The role requires close collaboration with the CFO, Group Accountants, auditors, and other business stakeholders to ensure compliance, accuracy, and operational efficiency.
Responsibilities
Financial Accounting
- Assume full financial accounting responsibility for designated group companies, from invoice processing to Annual Financial Statements.
- Perform all day-to-day accounting functions including bank statement capturing, accounts payable, accounts receivable, and general ledger management.
- Ensure timely and accurate processing and payment of supplier invoices, maintaining appropriate supporting documentation.
- Prepare and review balance sheet reconciliations and resolve discrepancies timeously.
- Maintain the integrity of the general ledger and ensure accurate and complete journal entries.
- Prepare accurate Trial Balance reports and management accounts on a monthly basis.
- Prepare annual financial statements in accordance with applicable accounting standards.
- Prepare and submit statutory returns including VAT, EMP201, and corporate income tax (including provisional tax).
- Prepare detailed budgets.
- Ensure all accounting practices comply with legal, regulatory, and internal control requirements.
- Manage year-end processes and liaise with external auditors, resolving queries efficiently.
- Support the CFO and CEO with ad hoc financial analysis and reporting requirements.
Payroll Oversight
- Oversee the end-to-end payroll function for the MW Holdings Group using Sage 300 HRIS.
- Work closely with the Payroll Capturer to review and validate monthly payroll processing prior to release.
- Review payroll reconciliations monthly to ensure accuracy and completeness.
- Prepare and/or review payroll journals and ensure accurate posting to the general ledger for submission to Group Accountants.
- Ensure timely and accurate payment of all statutory payroll-related taxes and deductions (including PAYE, UIF, SDL and other applicable levies) as well as company contributions to third parties (Provident Fund, Risk Cover, Medical Aid).
- Release payroll for payment to employees on a monthly basis in line with internal approval processes.
- Assist the CFO with bonus calculations, incentive schedules, leave pay accruals, and related payroll adjustments.
- Ensure payroll records are audit-ready and assist external auditors with all payroll-related queries.
- Maintain strong internal controls over payroll processes to ensure confidentiality, accuracy, and compliance with legislation.
- Continuously review payroll processes and identify opportunities for improvement and efficiency.
Qualifications:
- BCom degree with Finance and/or Accounting
- Post Degree qualification could be advantageous
Experience:
- 10+ years’ experience in a similar role.
- Advanced Excel and working with formulas.
- Proven experience in full-function financial accounting, including preparation of Annual Financial Statements.
- Strong working knowledge of payroll legislation and statutory requirements (advantageous).
- Demonstrated experience overseeing payroll functions within a finance environment.
- Experience working with Sage 300 People HRIS & Payroll (or similar payroll system).
- Strong understanding of payroll accounting, journal entries, and reconciliations.
Skills:
- High level of accuracy, attention to detail, and strong internal control mindset.
- Ability to work independently while collaborating effectively with senior leadership and group finance teams.
- Deadline oriented with strong organisational skills.
- Exceptional communication skills both written and spoken.
- Strong analytical and problem-solving abilities.
Competencies:
- Attention to detail and accuracy
- Analytical thinking and problem solving
- Accountability and ownership
- Professional integrity and ethical judgement
- Stakeholder collaboration and communication
- Time management and organisational discipline
- Results orientation and reliability
- Compliance awareness and governance discipline
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Role Purpose:
- As the Accountant, you will play a key role in maintaining accurate financial records, ensuring compliance, and supporting internal audits.
- Success in this position requires effective collaboration with teams across various business areas to maintain consistency and accuracy in financial transactions. The scope of this role includes day-to-day accounting tasks, reconciling accounts, preparing Trial Balance reports, and providing financial reports to stakeholders. The position is integral to supporting the company’s growth by ensuring that financial processes are efficient, transparent, and aligned with legal standards.
Main Accountabilities:
Financial Transaction Processing
- Accurately process all supplier and customer invoices in a timely manner, ensuring compliance with internal policies and procedures
- Process and post financial transactions, including accounts payable and receivable.
- Manage and record financial transactions, ensuring accuracy and completeness.
Financial Record Maintenance
- Maintain accurate and up-to-date financial records for the company.
- Maintain the general ledger and ensure all journal entries are accurate.
Account Reconciliation and Accuracy
- Reconcile accounts and resolve discrepancies in financial statements.
Trial Balance and Ledger Management
- Prepare and ensure the accuracy of Trial Balance reports.
Financial Reporting Support
- Assist in the preparation of monthly, quarterly, and annual financial statements.
- Assist in the preparation of reports for management and stakeholders.
Financial Period-End Close
- Support the process of closing the books at month-end, quarter-end, and year-end.
Audit and Compliance Support
- Provide accounting support for internal audits and compliance checks.
- Maintain proper documentation and records to support internal and external audits.
Cross-Functional Financial Collaboration
- Collaborate with teams across advisory, group, and international pillars to ensure financial records are consistent and accurate.
- Address inquiries and provide clarification regarding financial transactions across different pillars.
Regulatory and Accounting Compliance
- Ensure that all accounting practices are in line with legal and regulatory requirements.
Qualifications:
- BCom degree in accounting
- Post Degree qualification could be advantageous
- 2 -3 years’ experience in a similar role
Experience:
- Experience in financial accounting within a financial services or working capital environment (advantageous)
- Maintaining general ledgers and processing financial transactions.
- Supporting month-end and year-end financial close processes.
- Preparing financial reports, trial balances, and management accounts.
- Supporting internal and external audit processes.
Skills:
- Financial accounting and general ledger management
- Financial transaction processing and reconciliation
- Preparation of trial balances and financial reports
- Accounts payable and receivable management
- Financial data analysis and reporting
- Month-end and year-end close processes
- Accounting systems and financial software utilisation
- Regulatory and financial reporting compliance
Competencies:
- Attention to detail and accuracy
- Analytical thinking and problem solving
- Accountability and ownership
- Professional integrity and ethical judgement
- Stakeholder collaboration and communication
- Time management and organisational discipline
- Results orientation and reliability
- Compliance awareness and governance discipline
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Role Purpose:
- As a pivotal member of the Credit Risk team, this role combines strategic oversight with hands-on expertise. You will lead a team of credit analysts, driving excellence in credit application preparation and ensuring high-quality presentations to senior management.
- Your responsibilities include managing day-to-day operations, optimizing team performance, and fostering a culture of continuous learning through training and upskilling initiatives. Collaboration is key—you’ll work closely with cross-functional teams, contributing insights that shape strategic decisions.
- In addition to leadership duties, you will prepare credit applications, conducting thorough assessments of clients’ financials, market position, and creditworthiness. Your recommendations will be clear, well-structured, and aligned with business growth objectives, while maintaining strict compliance with internal policies and regulatory standards.
Main Accountabilities:
Deal Origination
- Adding value to the pre-Credit process by managing and participating in pre-deal discussions; assisting with deal structuring and solutioning; management of deal flow and resource allocation within the teams to manage turnaround time.
Deal evaluation and assessment
- Ensure quality credit applications across the team and working with analysts on difficult presentations to ensure a seamless presentation to MWCC.
Complete and finalize credit applications
- Analysing financial statements, understanding industry dynamics and market trends, ensure that credit decisions adhere to the company’s credit policies, procedures, and regulatory requirements, accurately articulating credit risk implications of change requests related to previously approved transactions.
Relationship Management
- The building of relationships within the greater Credit teams, Front Office, Legal and other teams
Post approval implementation
- Liaison with compliance and legal for document preparation, correct capturing of conditions of sanction.
Risk management
- Awareness of the credit environment in general and applying this knowledge when presenting.
Staff management
- Provide training for new starters and perform inductions where necessary.
Ad- Hoc Tasks
- Assist the Credit Manager with data clean-up and other ad-hoc projects.
Client visits
- Accompanying portfolio managers on client visits from time to time.
Qualifications:
- BCom degree with Finance and/or Accounting as a subject(s)
- Post degree qualification could be advantageous as well as CA/ CFA / CIMA / MBA
Experience:
- Minimum 3-5 years working knowledge of credit risk management, within the commercial/ corporate sector
- Familiar with National Credit Act
Skills:
- Ability to understand and analyze financial statements
- A thorough understanding of financial ratios, especially those used in credit analysis
- Strong credit analytical ability
- Strong financial and business acumen
Competencies:
- Leadership and team development
- Analytical thinking and problem solving
- Decision making and sound risk judgement
- Attention to detail and accuracy
- Stakeholder engagement and collaboration
- Communication and influencing capability
- Accountability and ownership
- Integrity and governance discipline
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Role Purpose:
- To originate, structure, and execute profitable working capital solutions by leveraging strong client relationships, deep market insight, and innovative deal structuring. The role is responsible for driving revenue growth through new business development, delivering tailored funding solutions to clients, and ensuring disciplined credit and risk alignment in line with Merchant West’s strategic objectives.
Main Accountabilities:
Business Development and Origination
- Source and originate new working capital opportunities through networks and client engagement.
- Build and maintain a strong pipeline of qualified deals.
- Drive market penetration and new client acquisition in the Johannesburg region.
Deal Structuring and Execution
- Structure tailored working capital solutions aligned to client needs and risk appetite.
- Manage the end-to-end deal process from origination to payout.
- Ensure efficient execution and turnaround of transactions.
Revenue Generation and Profitability
- Generate revenue in line with agreed targets and budgets.
- Optimise pricing and deal structures to maximise profitability.
- Drive sustainable growth through repeat and new business.
Credit and Risk Alignment
- Ensure all deals comply with credit, risk, and governance standards.
- Work closely with Credit to structure bankable transactions.
- Maintain quality of book and minimise impairments.
Client Relationship Management
- Build and maintain strong, long-term client and intermediary relationships.
- Deliver responsive and professional client service.
- Identify opportunities for cross-sell and repeat business.
Stakeholder Collaboration and Deal Enablement
- Collaborate with internal stakeholders (Credit, Legal, Operations) to facilitate deal flow.
- Ensure quality and completeness of deal submissions.
- Support efficient internal processes and communication.
Market Intelligence and Strategic Contribution
- Stay informed on market trends and competitor activity.
- Identify new sector opportunities and funding solutions.
- Contribute to strategic growth initiatives within the division.
Qualifications:
- Bachelor’s degree in Finance, Accounting, Economics, or a related field, with postgraduate qualifications or relevant financial services certifications being advantageous.
Experience:
- 2+ years’ experience in the lending environment within Financial Services
- Origination and execution of finance deals with a proven revenue track record (advantageous)
- Proven success in a client-facing role within the Financial Services industry
- Structuring transactions and engaging with credit and risk teams.
- Building and managing client and intermediary relationships.
- Operating within credit, risk, and governance frameworks.
- Exposure to financial analysis, deal structuring, and lending principles.
Skills:
- Deal origination and business development
- Financial analysis and deal structuring
- Negotiation and closing capability
- Relationship management and networking
- Commercial and business acumen
- Credit and risk understanding
- Pipeline management and execution
- Communication and presentation skills
Competencies:
- Results-driven and performance-focused
- Strong commercial judgement
- Relationship building and influencing
- Resilience and tenacity
- Accountability and ownership
- Collaboration and stakeholder alignment
- Decision-making under pressure
- Strategic thinking and opportunity identification
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Role Purpose:
- The In-House Legal Counsel is responsible for providing legal advisory and support across Merchant West to ensure that all business activities are conducted in compliance with applicable laws, regulations, and internal governance frameworks. The role involves reviewing and drafting contracts, managing legal risks, and supporting strategic transactions and business initiatives. The In-House Legal Counsel plays a key role in safeguarding the organisation by identifying and mitigating legal risks, ensuring sound contractual practices, and advising stakeholders on legal and regulatory matters. The role works closely with executive leadership, business units, and external legal advisors to enable commercially sound decision-making while protecting Merchant West’s interests.
Main Accountabilities:
Legal Advisory and Business Support
- Provide legal support to the business by offering guidance on agreement vetting, legal opinions, third‑party negotiations, and ad hoc legal queries.
- Facilitate efficient client onboarding by offering practical legal guidance, alternatives, and solutions.
- Foster collaboration and maintain strong working relationships across all departments and associates.
- Perform ad hoc legal tasks and responsibilities as assigned by management.
Contract Management and Drafting
- Provide legal support to the business by offering guidance on agreement vetting, legal opinions, third‑party negotiations, and ad hoc legal queries.
- Facilitate efficient client onboarding by offering practical legal guidance, alternatives, and solutions.
- Foster collaboration and maintain strong working relationships across all departments and associates.
- Perform ad hoc legal tasks and responsibilities as assigned by management.
Risk Management and Legal Compliance
- Review and assess legal and credit files for exposures classified as High Risk, participating in their management through meetings, payout approvals, and collections oversight.
- Provide oversight and guidance on security perfection processes, ensuring compliance across internal and external stakeholders.
- Advise on collateral‑related risks and compliance requirements, including swaps, terminations, registrations, and releases.
- Ensure all legal documentation and processes align with internal governance frameworks and approved credit mandates.
Regulatory and Governance Support
- Ensure legal documentation standards remain aligned with regulatory requirements and corporate legal frameworks.
- Maintain audit‑ready legal files, collateral records, and document trails.
- Report on legal matters and governance‑related risks, including monthly updates on outstanding and overdue collateral.
- Support internal governance through accurate record‑keeping and alignment with compliance expectations.
Litigation and Dispute Management
- Develop and implement litigation strategies aimed at maximising recoveries in a cost‑effective manner.
- Liaise with external attorneys, liquidators, and business rescue practitioners on disputes, legal claims, and matters involving distressed clients.
- Participate in managing high‑risk files, including legal escalations, collections processes, and dispute resolution efforts.
Stakeholder Engagement and Advisory
- Engage proactively with internal stakeholders, including Credit, Collections, Sales, and Executive teams, to resolve legal matters.
- Collaborate with external stakeholders such as attorneys, suppliers, clients, and service providers to ensure progress and resolution of legal issues.
- Provide clear, practical legal guidance to non‑legal stakeholders to support decision‑
Process Improvement and Legal Efficiency
- Proactively manage the perfection of security by coordinating with internal and external stakeholders to streamline processes.
- Strengthen efficiency and accuracy through improved legal workflows, document templates, and vetting processes.
- Contribute to continuous improvement across legal procedures, reporting processes, and support mechanisms..
Qualifications:
- LLB degree (Bachelor of Laws).
- Admitted Attorney or Advocate in South Africa.
- Postgraduate qualification in Law, Corporate Law, or Commercial Law would be advantageous.
Experience:
- 1 - 3 years post-admission experience in a corporate, financial services, or commercial legal environment.
- Drafting, reviewing, and negotiating commercial agreements and contracts.
- Providing legal advisory support to business units and executive stakeholders.
- Managing legal risk, compliance, and governance within an organisation.
- Exposure to financial services regulations, corporate law, and regulatory frameworks.
- Engaging with external legal counsel and managing disputes or litigation.
Skills
- Commercial contract drafting and negotiation
- Legal advisory and risk management
- Regulatory and compliance knowledge
- Corporate governance and policy development
- Legal research and interpretation
- Stakeholder engagement and communication
- Dispute resolution and litigation management
- Legal document management and reporting
Competencies:
- Commercial judgement and business acumen
- Analytical thinking and problem solving
- Attention to detail and accuracy
- Decision making and risk assessment
- Communication and influencing capability
- Integrity and ethical judgement
- Accountability and ownership
- Ability to work under pressure and manage complexity
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About the role:
- The Internal Portfolio Manager plays a vital role in supporting the sales teams, servicing the broader Asset Finance team where required. This position involves coordinating deal submissions, managing internal systems, and supporting the Portfolio Manager in delivering efficient, accurate, and client-focused outcomes. With strong performance, there is potential for the role to evolve into a client-facing position, including the management of house accounts and supplier relationships.
Main Accountabilities:
Deal Assistance:
- Organise and coordinate resources to compile effective deal packs for submission to the credit department.
- Respond to customer complaints and provide after-sales support when requested.
- Process all deal packs accurately and in a timely manner.
- Communicate any delays or issues in processing deals to clients and Portfolio Managers.
- Monitor team progress, identify potential improvements, and propose effective solutions.
- Assist in the preparation and organisation of promotional materials and events.
Client Management:
- Update and manage the Customer Relationship Management (CRM) system to ensure accurate records and prevent duplication of client or supplier contacts with other Portfolio Managers.
- Maintain and manage key accounts, ensuring consistent client communication and support.
Internal Processes
- Track and measure the quality of business and credit deal submissions to the credit department.
- Collect monthly feedback from the credit department on the quality of submitted deals.
- Maintain an asset register to monitor the status of pending and declined deals.
- Support the Portfolio Manager in maintaining internal standards and procedures.
Qualifications:
- Matric required.
- BCom degree with Finance and/or Mathematics, Accounting as a subject(s) advantageous.
Experience:
- 1-2 years working experience in a similar role, with desire to move to client facing role.
Skills:
- Detail-oriented with a focus on deadlines.
- Capable of working independently with minimal supervision.
- Excellent time management skills.
- Effective relationship management
Competencies:
- Commercial judgement and financial acumen
- Analytical thinking and problem solving
- Decision making and sound risk judgement
- Stakeholder engagement and collaboration
- Negotiation and influencing capability
- Accountability and ownership
- Results orientation and performance focus
- Integrity and governance discipline
go to method of application »
About the role:
- The Internal Portfolio Manager plays a vital role in supporting the sales teams, servicing the broader Asset Finance team where required. This position involves coordinating deal submissions, managing internal systems, and supporting the Portfolio Manager in delivering efficient, accurate, and client-focused outcomes. With strong performance, there is potential for the role to evolve into a client-facing position, including the management of house accounts and supplier relationships.
Main Accountabilities:
Deal Assistance:
- Organise and coordinate resources to compile effective deal packs for submission to the credit department.
- Respond to customer complaints and provide after-sales support when requested.
- Process all deal packs accurately and in a timely manner.
- Communicate any delays or issues in processing deals to clients and Portfolio Managers.
- Monitor team progress, identify potential improvements, and propose effective solutions.
- Assist in the preparation and organisation of promotional materials and events.
Client Management:
- Update and manage the Customer Relationship Management (CRM) system to ensure accurate records and prevent duplication of client or supplier contacts with other Portfolio Managers.
- Maintain and manage key accounts, ensuring consistent client communication and support.
Internal Processes
- Track and measure the quality of business and credit deal submissions to the credit department.
- Collect monthly feedback from the credit department on the quality of submitted deals.
- Maintain an asset register to monitor the status of pending and declined deals.
- Support the Portfolio Manager in maintaining internal standards and procedures.
Qualifications:
- Matric required.
- BCom degree with Finance and/or Mathematics, Accounting as a subject(s) advantageous.
Experience:
- 1-2 years working experience in a similar role, with desire to move to client facing role.
Skills:
- Detail-oriented with a focus on deadlines.
- Capable of working independently with minimal supervision.
- Excellent time management skills.
- Effective relationship management
Competencies:
- Commercial judgement and financial acumen
- Analytical thinking and problem solving
- Decision making and sound risk judgement
- Stakeholder engagement and collaboration
- Negotiation and influencing capability
- Accountability and ownership
- Results orientation and performance focus
- Integrity and governance discipline
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Role Purpose:
- The Junior Portfolio Manager is responsible for managing and maintaining a portfolio of client facilities by ensuring strong portfolio performance, effective risk management, and high levels of client service. The role involves monitoring client exposures, maintaining ongoing client relationships, and ensuring compliance with Merchant West credit policies and governance frameworks. The Portfolio Manager works closely with business units to support deal execution, manage risk, and identify opportunities for portfolio growth and optimisation.
Main Accountabilities:
Portfolio Management and Performance
- Manage and monitor a portfolio of client facilities to ensure strong financial performance and asset quality.
- Track client exposures, repayment behaviour, and overall portfolio health.
- Ensure portfolio performance aligns with Merchant West risk and profitability targets.
Client Relationship Management
- Maintain strong relationships with clients to ensure ongoing service delivery and satisfaction.
- Engage with clients to understand business needs and identify additional opportunities.
- Resolve client queries and manage relationship issues in a timely manner.
Portfolio Risk Monitoring
- Monitor client financial performance and identify potential credit risks.
- Ensure compliance with approved credit terms, covenants, and facility conditions.
- Escalate risk concerns and recommend corrective actions where required.
Deal Support and Portfolio Growth
- Support business units with deal structuring and execution within the portfolio.
- Assess financial impact of restructuring or additional funding requests.
- Identify opportunities to grow and optimise the portfolio.
Reporting and Portfolio Administration
- Prepare and maintain accurate portfolio reports and documentation.
- Ensure all client records and portfolio data are up to date and compliant.
- Provide regular updates on portfolio performance to management.
Credit Governance and Compliance
- Ensure adherence to credit policies, procedures, and governance frameworks.
- Maintain proper documentation and audit trails for portfolio activities.
- Support audit and compliance processes related to portfolio management.
Qualifications:
- BCom degree or BSc (Agri) with Finance and/or Mathematics, Accounting as a subject(s)
Experience:
- 1+ years’ experience in a client facing role with a financial background or agricultural background
- Relationships and client/ dealer base within the sector
Skills:
- Portfolio management and performance monitoring
- Financial statement analysis and credit risk evaluation
- Deal structuring and transaction assessment
- Client relationship and stakeholder management
- Portfolio reporting and financial analysis
- Credit policy interpretation and application
- Financial modelling and cash flow analysis
- Portfolio systems and financial software utilisation.
Competencies:
- Commercial judgement and financial acumen
- Analytical thinking and problem solving
- Decision making and sound risk judgement
- Stakeholder engagement and collaboration
- Negotiation and influencing capability
- Accountability and ownership
- Results orientation and performance focus
- Integrity and governance discipline
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Role Purpose:
- The Marketing Associate is responsible for supporting the execution of Merchant West’s marketing initiatives to enhance brand visibility, generate leads, and support business growth. The role involves assisting with marketing campaigns, content creation, digital marketing activities, and coordination of marketing projects across the business. The Marketing Associate works closely with sales and business units to ensure alignment between marketing efforts and business objectives, contributing to effective client engagement and the promotion of Merchant West’s value proposition in the market.
Main Accountabilities:
Marketing Campaign Execution and Support
- Assist in the planning and execution of marketing campaigns across various channels.
- Ensure campaigns are delivered on time and aligned with business objectives.
- Support campaign tracking and performance measurement.
Content Development and Brand Management
- Assist in creating marketing content, including presentations, social media, and marketing materials.
- Ensure all content aligns with Merchant West brand guidelines.
- Support consistency in messaging across all marketing channels.
Digital Marketing and Online Presence
- Support digital marketing activities, including social media, email campaigns, and website updates.
- Monitor digital engagement and campaign performance metrics.
- Assist in improving online visibility and brand awareness.
Lead Generation and Business Support
- Support lead generation initiatives through marketing campaigns and activities.
- Collaborate with sales teams to ensure alignment between marketing and business development.
- Assist in tracking and reporting on lead generation effectiveness.
Stakeholder Coordination and Marketing Support
- Coordinate with internal teams and external suppliers on marketing initiatives.
- Support events, campaigns, and promotional activities.
- Ensure effective communication and coordination of marketing activities.
Reporting and Marketing Analytics
- Assist in preparing marketing reports and performance dashboards.
- Track campaign effectiveness and provide insights for improvement.
- Ensure accurate and timely reporting to management.
Process Improvement and Marketing Efficiency
- Identify opportunities to improve marketing processes and campaign effectiveness.
- Support implementation of marketing tools and systems.
- Contribute to continuous improvement within the marketing function.
Qualifications:
- Bachelor’s degree or diploma in Marketing, Business, Communications, or a related field.
- Relevant certification in digital marketing or marketing analytics would be advantageous.
Experience:
- 2–4 years in marketing, digital marketing, or communications within a financial services or corporate environment.
- Supporting marketing campaigns, content creation, and brand initiatives.
- Working with digital platforms such as social media, email marketing, and websites.
- Familiarity with CRM systems and email marketing platforms (Advantageous)
- Preparing marketing reports and performance insights (Advantageous)
Skills
- Marketing campaign coordination and execution
- Content creation and brand alignment
- Digital marketing and social media management
- Lead generation and campaign support
- Marketing analytics and reporting
- Marketing tools and platforms utilisation
- Stakeholder coordination and communication
- Event and campaign support.
Competencies:
- Creativity and innovative thinking
- Attention to detail and accuracy
- Communication and interpersonal skills
- Collaboration and teamwork
- Accountability and ownership
- Organisational discipline and prioritisation
- Adaptability and responsiveness
- Results orientation and delivery focus.
Method of Application
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