Careers at RMB - Rand Merchant Bank

Job Description

• To initiate and lead deal origination and structuring, implementation, and client engagement in the allocated sector/product to enable improved profitability, market share and competitive positioning
• To articulate and set the desired Products and Services client plan and specific client strategy to retain key Clients, grow their revenue, and enhance client experience
• Implement strategies to originate and execute transactions for new clients to the bank (business development)
• Implement effective sales strategies and plans to ensure delivery of client plans in order to exceed financial targets and the quality of client experience targets
• Achieve agreed budget targets for new business and revenue from existing client base, and also source new business opportunities externally
• Understand the activities of competitors and the impact of these on the relationship with the organisation’s clients
• Develop an intimate understanding of the property sector and the client’s business
• Manage regular client interaction/visits to maintain relationships and pursue and grow business opportunities
• Network with key clients and industry players to generate leads and create brand awareness
• Follow up on all leads, reacting promptly to requests for service and identifying client needs promptly to proactively market appropriate solutions
• Negotiate and drive deal acceptance by presenting logical, appropriate, and convincing arguments that take into account the needs of all parties
• Take full accountability for the client relationship and maintain a thorough knowledge of client profiles in the portfolio through regular contact and on-site visits
• Keep up to date with Financial and capital structures of business, growth plans, strengths and weaknesses, and competitors
• Balance technical input and marketing skill to address client environment and needs
• Establish credibility for the bank by the skillful application of specialist knowledge to deal with diverse client environments
• Manage relationships with internal stakeholders being Credit, Legal, Distribution, etc.
• Hold primary relationship with clients and handle all aspects of client interaction including coordinating and execution of transactions.
• Maintain good relations with team members, support staff and other Transactors in other divisions/business areas
• Structure transactions appropriately by balancing risk and reward and manage the credit application process in a timely and efficient manner
• Negotiate pricing and financing arrangements with client
• Have a good understanding of the information and analysis required
• Perform appropriate financial modelling and cash flow analysis to arrive at appropriately structured financing solution
• Monitor the portfolio of exposures on an ongoing basis to ensure risk and exposure is managed
• Create a business plan/strategy for each client and potential client
• Mine portfolio data to identify opportunities for further business and to identify risk indicators
• Call on clients, review portfolios and record all client dealings
• Be disciplined and efficient in ensuring that controls are in order and turnaround times are adhered to
• Anticipate reviews to be performed on clients and be proactive in managing poor loans on the watch list
• Conform to the bank’s risk policies and procedures.
• Assume ownership of initial credit assessment and decline business that presents an unacceptable credit risk to the organisation with sound justification to the client
• Prepare and present all potential new business with existing clients to the Pre- Credit Committee (PCC) prior to proceeding to Credit
• Work closely with the Credit Manager to initiate business deal proposals for new facilities, or facility modifications that require the assessment of credit or other risk, and motivate the deal with insightful information regarding business strengths and vulnerabilities
• Remain alert to changes in risk profiles of the portfolio and structure alternative mitigation or remedial plans to contain or minimise potential losses
• Understand pricing for risk
• Participate in planned activities that are appropriate for own and employee development
• Coach team through providing advice about subject matter, solutions, principles and processes and personal progression with the aim to improve performance
• Develop, encourage, and nurture collaborative relationships within RMB and/or across the FRG
   

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• The role entails understanding the business requirements, and through a structured process documenting, validating and translating it into functional specifications that are used by developers to craft a technical solution. Testing and validating the functionality of the technical solution against the business requirements. Ensuring that the business requirements are delivered in the implemented solution. 
• Translating the business vision into the design by working with Business Architecture. Connecting the business model to the systems architecture. Interfacing between the business client and the development team with regards to the business and functional requirements. Working with multiple business areas and multiple teams that require deep integration of solutions. Involve scope that stretches across departmental boundaries, or which scope impacts on multiple business areas.

Are you someone who can:

• Strategise and facilitate effective and competitive business processes by eliciting, analysing, validating, and documenting business organisational and/or operational requirements.
• Optimise business efficiencies made possible by automation, digital, information and communications technologies (not limited to technologies) through systematically analysing and defining business requirements and functional specifications.
• Develop and design solutions and ensure effectiveness of implementation as well as continuous improvement for business and/or existing applications solutions by collaborating with and acting as conduit between stakeholders from the business, Technology and the product team.
• Conduct market analysis, analysing both product lines and the overall profitability of the business while developing and monitoring data quality metrics, ensuring business data and reporting needs are met.
• Provide technical leadership on the improvement of quality, standards, and processes by ensuring that efficient and cost-effective business solutions and processes are in place to address current to long term business needs/requirements.
• Monitor current processes and implementing new solutions to improve overall business efficiency.
• Ensure that solutions are delivered according to the business requirements considering cost, user and organization benefit.
• Lead the requirements gathering process by collaborating with stakeholders to elicit, analyze, validate, and document business requirements and user stories.
• Conduct comprehensive gap analyses to identify discrepancies between current and desired states and propose effective solutions to address business needs.
• Work closely with cross-functional teams to translate business requirements into functional specifications and technical requirements.
• Develop and maintain detailed documentation, including business process flows, use cases, data models, and other relevant artifacts.
• Provide guidance and mentorship to junior business analysts, fostering their professional growth and development.
• Collaborate with project managers, developers, and quality assurance teams to ensure alignment between business objectives and project deliverables.
• Facilitate stakeholder meetings, workshops, and requirements elicitation sessions to drive consensus and resolve conflicts.
• Participate in the evaluation and selection of software solutions, ensuring alignment with business goals and technical requirements.
• Identify risks and issues and develop mitigation strategies to ensure successful project outcomes.
• Stay current with industry trends, best practices, and emerging technologies related to business analysis and project management.
• Build and maintain strong relationships with clients and acting as consultant on the application.
• May lead a team of business analysts in a business area during projects

You will be an ideal candidate if you:

• have 6-8 Years Experience in Process and Business Analysis
• have a BCom Computer Science (No Saas, Power Bi SQL etc.)
• have BPMN knowledge, BABOK (preferred)
• have Investment Bank Knowledge
• have holistic Client Onboarding knowledge
• have experience working with Automation tools

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Job Description

• To ensure that whenever a new derivative trade is added to the balance sheet, it is correctly transfer-priced and risk-managed for lifetime costs
• Hello Future XVA Structurer

Are You Someone Who Can

• Investigate the impact of any derivative-related activity on the balance sheet in terms of the costs it could generate across the lifetime of the deal and how this could influence regulatory reporting
• Transfer price those costs, based in findings, and provide recommendations on how to structure the deal better to optimise the balance sheet
• Manage the position for its residual market risks, once the deal is in place, and has been transfer priced to the BRM desk
• Display understanding of relevant legal agreements governing specific transactions in order to price them correctly
• Advise all relevant stakeholders on appropriate actions to be taken in the case of a credit event
• Apply judgement to make decisions where there may be no clear guidelines
• Engage with stakeholders to explain how BRMs objectives impact their business
• Work closely with all internal stakeholders to understand their needs, adapting communications to meet the needs of different audiences and audience levels
• Challenge current practices and use influence and change management skills to achieve buy-in to new approaches, particularly in terms of parameters, models and appropriate levels
• Incentivize appropriate stakeholder behaviour to optimise the balance sheet
• Ensure recommendations are in the Groups best interests and do not incentivize short-term or individual gains
• Develop operational and system processes to fulfill the above and identify opportunities to enhance these where appropriate
• Liaise with BT regarding system requirements e.g., what is needed, how it could work, how to get better access to data, how to clean data and make it more reliable
• Demonstrate pride in the organisations brand services and products by consistently delivering on the brands promise
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Stay relevant and up to date with legislations and new developments
• Maintain a positive attitude and respond openly to feedback
• Handle stress in ways that do not negatively impact others
• Plan and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed time frames and according to quality standards
• Take ownership of personal career development leveraging formal and informal opportunities
• Read situations and organisational realities
• Set aside personal agenda for the greater good
• Act in an ethical transparent and morally defensible manner including highlighting unethical practices
• Share debate and communicate learningsd
• Flag and debate issues constructively
• Promote a friendly cooperative climate

You Will Be An Ideal Candidate If You Have:

• Minimum Qualification: Relevant post-graduate qualification (e.g. post- graduate quantitative degree in mathematical / actuarial / statistics/ engineering /financial mathematics discipline)
• 5+ years’ trading and/or financial engineering experience with exposure to derivative structuring/trading, quantitative modelling, and risk management
• Any specific skillset required for the role: Financial engineering or actuarial science

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Are you someone who can:

• Initiate dialogue to build professional working relationships with all stakeholders displaying excellent abilities to listen, advise, influence, negotiate, and present at all levels
• Lead and facilitate difficult conflict situations into consensual agreements
• Integrate opinions and information provided by various sources to make strategic decisions
• Adapt communication styles to meet the needs of different audiences
• Continually scan the industry to identify opportunities to create strategic partnerships with key individuals and bodies
• Find opportunities to leverage relationships and promote knowledge sharing ideas and insights
• Understand the client or potential clients business business processes system requirements banking needs and key strategy
• Perform a needs analysis be the client interface and facilitate client workshops
• Understand traditional and nontraditional competitor offerings and strategies
• Understand international best practices and behavioural trends in corporate
• Understand the assigned market sector and segment
• Be the Coverage contact person for products
• Understand important aspects of products, such as functionality, shortcomings, benefits for clients, operational support processes and the new product pipeline development
• Provide prioritised and detailed client requirements to the product houses
• Ensure that marketing collateral is up to date and available for all to use brochures MS Word content and PowerPoint slides
• Design the implementation plan and coordinate the rollout of the plan with the client BU specialists and Service Managers
• Manage the solution design client engagement and client interface using project management disciplines
• Design, develop, and implement banking solutions that meet and exceed client needs in consultation with the FirstRand products house
• Influence product development priorities based on strong business cases
• Project manage the onboarding of clients using the complex solutions in conjunction with the relationship product and service teams
• Design the implementation plan and coordinate the rollout of the plan with the client BU specialists and Service Managers
• Coordinate the client documentation SLAs legal agreements new processes to be implemented client
• training and testing or piloting internal and external communications and change management
• Respond to complex solicited and unsolicited requests for proposals or RFPs, and proposals using professional high-quality presentations and documentations
• Collate client presentations generic proposals and tender specific responses
• Coordinate stakeholder engagement to solicit contentand input
• Be the liaison between legal compliance and pricing
• Create end to end value propositions that include current and new product and solution sets pricing
• service and channel delivery model that meet current and anticipated future client needs
• Provide input and guidance on pricing as part of the solution
• Understand the new product commercialisation roadmap and strategic innovations taking place across the bank
• Design integrated and bankwide solutions that apply hook and honeypot thinking and achieve increased market share share of wallet and revenue diversification
• Demonstrate pride in the organisations brand services and products by consistently delivering on the brands promise
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Stay relevant and up to date with legislations and new developments
• Maintain a positive attitude and respond openly to feedback
• Handle stress in ways that do not negatively impact others
• Plan and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed time frames and according to quality standards
• Take ownership of personal career development leveraging formal and informal opportunities
• Read situations and organisational realities
• Set aside personal agenda for the greater good
• Act in an ethical transparent and morally defensible manner including highlighting unethical practices
• Share debate and communicate learnings
• Flag and debate issues constructively
• Promote a friendly cooperative climate

You will be an ideal candidate if you have:

• BEng. Degree or equivalent
• Minimum 5 years' experience in a similar environment
• Experience in handling technical solutions that deal with orchestration, client experience, rules engine, onboarding, integration and UI (End to End)
• Proven experience in service strategy, service operations, or leadership roles in the financial services industry.
• Expertise in service strategies, service design, and innovation in financial services.
• Strong understanding of digital banking platforms and client-facing technologies.
• Exceptional leadership skills with experience managing cross-functional teams.
• Proven ability to lead service improvement projects and initiatives.
• Strong analytical skills, with experience in using data to inform strategic decision-making

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• To manage the life cycle of a transaction and mitigate associated operational risks
• Mitigate operational and reputational risk by ensuring the quality and accuracy of transaction data, ensuring alignment with regulatory requirements, and supporting effective risk management practices. 
• Collaborate with various stakeholders, including traders, risk management teams, and back-office processing functions, to uphold data integrity, streamline processes, and enhance the overall efficiency and accuracy of transaction management.

Are you someone who can:

• Coordinate and participate in any ad hoc project as required.
• Read and understand legal agreements in order to draw up an amortisation schedule and book deals.
• Derive payment amounts from the legals and amortisation schedule.
• Prepare notification to clients and submit payments to team leader for approval.
• Ensure all legal requirements are fulfilled before draw down can occur.
• Ensure all ongoing deal management tasks are performed in line with the legal agreements.
• Settle all instruments on the correct systems.
• Clear reconciliation and exception report items within SLA timeframes.
• Respond to queries from internal and external stakeholders.
• Prepare financial statements, investor reports and other reports required by the regulators.
• Conduct detailed reviews of transaction data to identify discrepancies, verify completeness, and ensure data integrity within transaction systems, thus supporting reliable financial reporting.
• Validate that all transactions are booked accurately and in line with client instructions and regulatory requirements to minimise booking errors and reduce operational risk.
• Identify and flags any inconsistencies or irregularities in transaction data, escalating issues promptly to mitigate financial and reputational risk.
• Attend DCF's for all new deals and comment on Legal Agreements and ensure that the legal agreements can be operationalised.
• Reconcile transaction records across different systems to confirm data consistency and integrity across platforms.
• Communicate transaction data quality insights to internal stakeholders, including traders and risk managers, ensuring transparency and promoting proactive issue resolution.
• Develop and monitor key metrics for data quality within the transaction management function, ensuring consistent and quantifiable improvement.
• Identify and implement process improvements to enhance efficiency, accuracy, and client service in transaction management data quality, contributing to operational excellence.
• Collaborate with internal teams i.e., legal, compliance, credit, and operations to ensure cohesive and efficient transaction management.
• Engage in ongoing training and development activities to build expertise in transaction management.
• Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies.
• Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement.

You will be the ideal candidate if you have:

• Bachelor’s Degree in Finance, Business Administration, Economics, or related field.
• Minimum 4 years’ experience in a middle office TM operations environment or equivalent
• Experience with transaction management software and related tools.
• Knowledge of regulatory requirements in Corporate and Investment Banking.

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Are You Someone Who Can:

• Identify and utilise opportunities for revenue growth to deliver on sales targets.
• Engage with customers to understand their unique requirements, drive value optimisation, and advise best options for product integration and wealth management.
• Maintain expert knowledge on specific products, pricing, application procedure and processes to drive and achieve relevant sales targets.
• Be aware of, and responsive to local conditions within geographical area of responsibility.
• Retain and grow the existing client portfolio to ensure sustainability and profitability.
• Acquire profitable clients and grow active account base by generating new leads and cross-sell across internal and external networks.
• Identify and manage credit risk and/or business risk and implement rectification actions.
• Provide appropriate client value proposition with positive returns.
• Manage the growth of active customer account base.
• Collaborate closely with relevant business units and product houses as per strategy to identify revenue opportunities.
• Analyse, structure and solution/negotiate complex deals with clients.
• Provide guidance to team on resolution of customer queries.
• Drive opportunities for revenue growth and cost reduction such as adoption of digital and other self-service options across client base.
• Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data.
• Participate in the Client Action Planning process for clients within the ambit of responsibility, within assigned sector portfolio as part of a cross-functional team.
• Create solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards.
• Provide input into the development of the business area tactical strategy in achievement of the overall business strategy.
• Network and participate in client and business information sharing and decision-making forums where required.
• Demonstrate leadership behaviour through personal involvement, commitment, and dedication in support of organisational values.

You Will Be An Ideal Candidate If You:

Relevant qualification

• Minimum of 8 years' experience in a similar role
• Proven expertise within the TMT sector

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Are You Someone Who Can: ​

• Manage and maintain the transaction by complying with internal procedures and agreed processes to effect management (prepare cash flows, obtain signatures, sending instructions to various departments), apply knowledge of Companies Act, Excon, FICA, Tax, Accounting to transaction where applicable, in implementing and managing the transaction.
• Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality.
• Identify opportunities to increase sales revenue and to grow the organizational client base while containing costs
• Develop tactical strategies with retaining or signing unbanked customer base with a view to improve and increasing profitability.
• Maintain specialized knowledge on all FirstRand approved products, application procedure, fulfilment processes and timelines to drive and achieve relevant sales targets.
• Drive the maximizing of cross-selling opportunities where possible and in consultation with more experienced Transactors.
• Directly inform the client inputs during legal drafting processes, implement and manage transactions in accordance with legal and regulatory requirements and ensure full understanding of transaction.
• Achieve expected financial targets and uphold associated service levels.
• Provide a professional service to stakeholders by ensuring that transactions are managed and accounted for in accordance with legal agreements, relevant legislation and that deal activities are executed by following agreed business process.
• Understand and manage financial aspects of transactions through understanding and adherence to Legal agreements and all applicable regulatory aspects (Companies Act, Excon, IFRS, FICA, Bank’s Act, etc.), to prepare financial activities required on the transaction (e.g. Diary reminders, payments, drawdowns, invoices, etc.).
• Preparation and analysis of various financial reports required in the preparation of the insights required for client strategies.
• Interface with CIB Finance on monthly management accounts and resolve queries raised by frontline. Feedback results to Equity team monthly at team meetings.
• Adhere to internal controls and procedures to alleviate risk and prevent losses by following internal procedures and agreed processes to effect financial management (prepare cash flows, obtain signatures, sending instructions to various departments, etc.).
• Identify and understand potential risks which may lead to increased costs and collaborate with relevant stakeholders on risk mitigation strategies.
• Build trusting relationships with stakeholders through consistent and timeous communication and adherence to their requirements (systems and procedures) and evidencing an understanding thereof.
• Respond to queries from stakeholders by understanding their requirements and providing information timeously.
• Provide quality service delivery by understanding and being proactive and evidencing a good understanding of the transaction.
• Contribute to client service delivery culture through adherence to approved organizational service delivery principles
• Prepare model and reminders for required activities by using available systems.
• Manage documentation by obtaining supporting and legal documents in formats required and lodge with securities, where applicable.

You Will Be An Ideal Candidate If You:

• Relevant Qualification, CFA advantageous
• Minimum 4-6 years' experience within a similar role