Contract Jobs at Paracon

Duties & Responsibilities

• Receive request from business to start new project and conduct stakeholder analysis to clearly define the relevant people required for information gathering           
• Gather supporting information by holding interviews, conducting surveys, running workshops and reviewing existing documents and information
• Draft a full system requirements plan to detail the activities and outputs 
• Execute the requirements plan in alignment with Software Development Lifecycle process to ensure compliance
• Obtain system project classification by presenting the business requirement to the initiation forum 
• Conduct a cost and benefit analysis to assess the feasibility of the requirements  
• Produce a business case study by assessing solution options, considering costing and risks to formulate a recommendation
• Support the business sponsor to develop and present the business case
• Create the business requirements specification document to confirm clarity of business scope
• Create the functional requirements specification document to translate the business requirements into functional requirements
• Present functional requirements specification to all stakeholders to validate the requirements and solution
• Recommend the most effective course of action after evaluating options against decision criteria
• Provide regular feedback and progress to all stakeholders on current projects
• Review the technical design specifications to check that all requirements are included
• Review the test cases to ensure that it covers all scenarios related to the functional requirements
• Assist the development team and testers to perform root cause analysis for any functional defects
• Perform ad hoc functional testing for quality assurance
• Ensure correct utilisation of solution developed by creating user training manuals 
• Assist business by project co-ordination of deliverables for small initiatives
• Proactively or by request identify obstacles to performance relating to process flow and identify opportunities for optimisation
• Assist users in being effective by utilizing the new solution productively   
• Partner with the project manager/lead to contribute to the development of the Senior Business Analysts role and delivery plan (proactively being involved upfront to just confirm the scope of the Senior Business Analyst’s end-to-end role in the project to mitigate any risk of misunderstanding of who will be doing what) to ensure a successful solution delivery output  
• Reduce time spent on projects by elicitation, analysis and optimisation of business requirements
• Contribute to BA COE practice development by presenting courses to the team

Desired Experience & Qualification

• Minimum 8 years’ experience as a Business Analyst
• Bachelor’s Degree or Diploma in Information Technology or Engineering
• Business Analyst Certification from a reputable institution

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Accountabilities:

• Data Collection: Collecting and organizing large datasets from various sources and ensuring data quality and accuracy.
• Data Analysis: Analysing complex data sets using statistical methods to identify trends, patterns, and insights that can inform business decisions.
• Data Visualization: Creating visual representations of data such as charts, graphs, and dashboards to make complex information more understandable and accessible to non-technical stakeholders.
• Data Reporting: Preparing reports and presentations to communicate findings and insights to relevant stakeholders.
• Data Mining: Extracting and analysing data from various systems and sources to discover hidden patterns and trends.
• Data Modelling: Developing mathematical and statistical models to predict future trends and outcomes.
• Process Improvement: Identifying opportunities for process improvement and developing recommendations for improving data collection, analysis, and reporting.
• Data Governance: Ensuring that data is managed and secured in accordance with established policies and regulations.
• Collaborating: Working closely with cross-functional teams including IT, business analysts, and management to ensure alignment of data analysis with business objectives
• Continuously Learning: Keeping up-to-date with new data analytics techniques and tools to enhance analysis and insights.

Functional Expertise:

• Collect, analyse and interpret complex data sets, and identify patterns and insights.
• Develop and maintain analytical dashboards, reports and visualizations to communicate findings to stakeholders.
• Collaborate with cross-functional teams to identify key metrics, define data requirements, and validate data accuracy and completeness.
• Design and execute experiments to test hypotheses and measure the effectiveness of solutions.
• Use statistical techniques to identify correlations and causal relationships in data sets.
• Continuously monitor data quality, identify data anomalies and outliers, and recommend corrective actions.
• Use data visualization tools to present insights and recommendations to business stakeholders.
• Continuously improve data collection processes, data models, and analysis methods to enhance efficiency and accuracy.

Solution Development:

• Assist in the development team of end-to-end solutions for new and existing digital projects.

Solution Support:

• Collect and analyse data to support business decisions and drive insights.
• Develop and maintain analytical solutions to meet business needs.
• Ensure data accuracy, completeness, and quality.
• Collaborate with cross-functional teams to identify opportunities for process improvements and drive efficiencies.
• Provide guidance and support to business stakeholders on data analysis and solution development.

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Duties include, but not limited to:

• Review, analyse and identify test requirements based on the functional and design specifications from technical documentation (Business/Development briefs, Use Case Diagrams, Architectures and/or Integration Documents) and ensure full understanding of individual deliverables.
• Working with Development & Product Teams to understand the requirements and prepare QA documents pertaining to planning, design, implementation, execution and exit reporting.
• Proactively raise questions and seek resolution of outstanding clarifications required for testing.
• Create, document and maintain test plan/cases around new and existing business requirements and technical specifications.
• Execute and evaluate manual/automated test cases and report test results.
• Potential writing of custom test solutions (automated scripts, test harnesses, SQL scripts etc.)
• Hold and facilitate test plan/case reviews with Testing, Development & Product Teams.
• Ensure that validated deliverables meet functional and design specifications and requirements.
• Troubleshoot with development team to identify, replicate, verify and report defects.
• Performance, Load & Stress testing.
• Setup and maintain Automation for monitoring and regression
• Perform regression and ad-hoc testing of system components potentially affected by system changes.
• Actively participate in daily Scrum and project planning meetings.
• Working together with QA Manager and Test Lead to ensure that testing needs for all supported projects are met in a timely manner and that all software products meet the quality levels set by Business.
• Communicate with Product Owners and Product Support Analysts to ensure all Quality Assurance projects are managed, tracked and delivered to customer expectations with highest quality standards, within required timelines.
• Provide Management with metrics, analysis, and other relevant reports regarding the quality of testing.
• Identify any potential quality issues per defined process and escalate immediately to Management.
• Create and maintain constant communication and healthy working relationships between Quality Assurance Development and Product Teams.

Essential Criteria:

• Experience with contemporary load/stress/performance/automation testing tools.
• Experience solving technical problems and ability to translate technical requirements into test plans.

Desirable Criteria:

• Good general Development programming knowledge.
• Good general IT knowledge.
• Ability to find defects and bugs quickly.
• Experience with backend database testing, including validating stored procs, jobs and triggers.
• Understanding of systems and architecture (DB’s, Servers, Networks etc.)
• Understanding of the Software Development Life Cycle (SDLC)
• Experiences in Quality Management Software and Processes.
• Knowledge and experience in technical aspects of software solution being tested.
• Functional/Technical Skills.
• Business process understanding.

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Primary Duties:

• Develop cutting-edge software using the latest development tools and frameworks.
• Unit-test all software artifacts.
• Maintain current systems (web/other) and develop new systems (web/other) using the latest technologies.
• Collaborate with Product Owners and Test Analysts in developing, testing and deploying systems components.
• Research and develop new technologies.
• Provide second/third line support to IT for software deployed into company eco system.
• Analyse and resolve complex and high impact production issues where required.
• Monitor systems performance and ensure all SLA’s are met.
• Assist technical writers with technical documentation and user manuals related.

Support to Team

• Transfer of business and technical knowledge to the greater team.
• Technical guidance and mentoring of developers.

Support to Technical Lead and Software Development Manager

• Assist in enforcing Agile and Scrum methodology in the teams.
• Assist in code reviews.
• Assist in coordinating Pair Programming.
• Assist in implementation of best practices, coding standards and relevant methodologies.

Essential Criteria:

• 10+ years of professional experience of which at least 6 was spent working with the relevant platforms (C# and .Net Core)
• Demonstrates consistent behaviour aligned to the Organizational Culture.
• Experience in working with agile teams and successfully delivering agile based software projects.
• Proven experience in coding with an understanding of system architectures and knowledge of SOA.
• Solid knowledge of OO, development methodologies and applying patterns.
• Ability to work alongside Architects to integrate and propose viable solutions to business.
• Strong understanding of a platform specific IDE (VS, VSCode, or Rider for instance).

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In order to qualify for this position you will need:

• Quality from the start:
• Get involved in the user story definition process and write test scenarios upfront.
• Bring a QA perspective to planning sessions and ensure test effort is taken into consideration.
• Work close with developers to ensure that quality is considered, and they are creating the right kind of tests.
• Work with product owners to ensure they sign off work items during the UAT phase.
• Providing support:
• Assist with resolution and reproduction of user software problems.
• Creation of automated test within as well as conversion of current manual tests.
• Work within the ATDD framework and define items using BDD style syntax.
• Ensure that bugs are treated with importance and try to limit the amount that makes it live.
• Coaching & Mentoring Junior and Mid QA Engineers.
• This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties in order to achieve business objectives.

Essential Criteria:

• Experience with contemporary load/stress/performance/automation testing tools.
• Experience solving technical problems and ability to translate technical requirements into test plans.
• Demonstrates consistent behaviour aligned to the Organizational Culture.

Desirable Criteria:

• Good general Development programming knowledge.
• Have the ability to find defects and bugs quickly.
• Experience with backend database testing, including validating stored procedures, jobs and triggers.
• Understanding of systems and architecture (DB’s, Servers, Networks etc.)
• Understanding of the Software Development Life Cycle (SDLC)
• Experiences in Quality Management Software and processes.
• Knowledge and experience in technical aspects of software solution being tested.
• Functional/Technical Skills.
• Business process understanding.