Contract Roles at IQbusiness

Job Description

• iqbusiness is seeking experienced Scrum Masters, Agile Consultants and Agile Coaches for contract opportunities. This role offers the opportunity to create meaningful client impact by enabling improved delivery outcomes through the practical application of Agile values, principles, and ways of working.
• Consultants will work within dynamic, evolving client environments, partnering with delivery and business teams to improve collaboration, enhance delivery performance, and support continuous improvement. The role is suited to practitioners who combine strong Agile fundamentals with a pragmatic, hands‑on consulting approach.

Key Responsibilities

Client Delivery & Engagement

•  Place the customer at the centre of all decision‑making and delivery activities.
• Apply pragmatic, hands‑on problem‑solving to support client teams and achieve sustainable delivery outcomes.
• Engage closely with business and delivery stakeholders to foster collaboration, alignment, and shared accountability.
• Operate effectively within complex organisational and governance environments, balancing compliance with innovation.

Agile Enablement & Team Support

• Apply Agile values and principles to guide ways of working and improve team delivery performance.
• Create a safe, supportive environment in which delivery teams can grow, collaborate, and perform at their best.
• Encourage effective communication practices, including strong interpersonal engagement and face‑to‑face collaboration where appropriate.
• Demonstrate resilience and adaptability within challenging or ambiguous client environments.

Coaching & Continuous Improvement

• Coach individuals and teams to improve Agile maturity, autonomy, and delivery capability.
• Promote servant leadership behaviours that enable team ownership and continuous learning.
• Support organisational change initiatives by modelling Agile thinking and mindset shifts.
• Encourage continuous improvement through inspection, adaptation, and evidence‑based decision‑making.

Agile Practice & Thought Leadership

• Contribute to collaboration and knowledge‑sharing within the iqbusiness Agility team.
• Stay informed of trends and practices relevant to modern delivery environments, including DevOps, SAFe, and emerging technologies such as AI.
• Apply experience gained from working within Agile teams to support evolving client needs and delivery contexts.

Requirements

Essential

• Matric qualification.
• Relevant tertiary qualification (Bachelor’s Degree, Diploma, or equivalent certification from an accredited institution).

One or more recognised Agile certifications, such as:

• Certified Scrum Professional (CSP)
• Certified Scrum Master (CSM)
• Professional Scrum Master (PSM I or PSM II)
• PMI‑Agile Certified Practitioner (PMI‑ACP)
• Minimum of 3 years’ experience working within an Agile team, either as a Scrum Master or development team member.
• Solid understanding of Agile frameworks and practices, including Scrum, Kanban, and Lean Software Development.

Advantageous

• Additional relevant Agile, coaching, or scaling certifications.
• Experience consulting within client environments or working across multiple teams or initiatives.

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Job Description

• Iqbusiness is looking for highly skilled Product Designers to join our dynamic team. The ideal candidate brings 4–8 years of product design experience, a strong foundation in user‑centred design and design thinking, and the ability to operate confidently within fast‑moving, collaborative environments.
• This role is suited to designers who can balance strategic thinking with hands‑on delivery, and who are comfortable engaging stakeholders while working closely with product and engineering teams.

Key Responsibilities

Product & Experience Design

• Design and deliver high‑quality, user‑centred digital product experiences across web and mobile platforms.
• Apply strong UX/UI principles to create intuitive, accessible, and visually engaging interfaces.
• Translate complex business and user needs into clear, effective design solutions across the end‑to‑end user journey.

Research, Journey Mapping & Design Thinking

• Plan and conduct user research activities, including discovery, validation, and usability testing.
• Create and maintain user journey maps, service journeys, and experience maps to understand end‑to‑end user interactions, pain points, and opportunities.
• Use journey mapping and research insights to inform design decisions, prioritisation, and experience improvements.
• Apply design thinking methodologies to frame problems, explore solutions, and iterate based on user and business feedback.

Collaboration & Delivery

• Work closely with product managers, developers, and cross‑functional teams throughout the delivery lifecycle.
• Partner with development teams to support accurate, high‑quality implementation of design solutions.
• Confidently engage stakeholders to gather requirements, facilitate design workshops (including journey mapping sessions), and present design concepts and outcomes.

Professional Practice

• Demonstrate curiosity and continuous learning, staying engaged with evolving design practices, tools, and trends.
• Quickly understand technical concepts and terminology to enable effective collaboration with engineering teams.
• Adapt design approaches to suit different client contexts, constraints, and delivery models common to consulting environments.

Requirements

Essential

• A professional portfolio showcasing recent and relevant product design work, including examples of journey mapping and end‑to‑end experience design.
• 4–8+ years’ experience in product design, UX/UI design, or a related discipline.
• Strong grounding in user‑centred design principles, interaction design, visual design, and design thinking.
• Proficiency in design tools such as Figma and/or Sketch.
• Proven experience collaborating within cross‑functional and, where applicable, internationally distributed teams.
• Excellent communication and stakeholder engagement skills.

Advantageous

• Experience designing products within regulated or complex environments (e.g. payments or financial services).
• Experience designing and facilitating journey mapping workshops with business and technical stakeholders.
• Exposure to mobile‑first and responsive design across multiple platforms.
• Experience working within Agile or fast‑paced delivery environments.
• Familiarity with modern design trends, design systems, and emerging tools or technologies.

Qualifications

• National Senior Certificate (or equivalent) from an accredited institution.
• Diploma or degree in Design, Human‑Computer Interaction, Visual Communication, or a related field.