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  • Posted: Jan 26, 2024
    Deadline: Not specified
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  • Air Traffic and Navigation Services Provider in South Africa. ATNS is responsible for managing 10% of the world's airspace.
    Read more about this company

     

    Stores and Administration FAEL - East London

    Job description

    ATNS is seeking an incumbent to provide an administration function and perform stores duties for the Technical Support Department.

    Major Activities 

    • Receive and correlate documents in order of priority
    • Submit documents to MTS/STS for approval and action
    • Maintain a filing system on all applicable Technical Support documentation
    • Compose, type and distribute documentation
    • Safeguarding the integrity and confidentiality of documentation
    • Handling queries
    • Arrange meeting with internal and external stake holders and customers
    • Taking, typing and distributing of minutes (Technical, ATS/TS, OHAS, ACSA etc.)
    • Forward documents and parcels internally and externally (post, fax, courier)
    • Co-ordinate MTS/STS’s activities
    • Delegation of Authority when MTS/STS is out of office
    • Maintain Technical archives
    • Perform reception duties
    • Liaise with ACSA on issues such as invoices, permit issuing, boardroom booking etc
    • Assist in ensuring compliance with Occupational Health and Safety Act and the ATNS OHAS plan.
    • Assist with arranging permits for staff and visitors
    • Attendance Registers (weekly and monthly checks and calculation for claims)
    • Overtime claims
    • Rosters
    • Arrange transport, accommodation, S & T, etc. for Technical Staff.
    • Monthly Private Vehicle Claims
    • Personnel Re-imbursement Claims
    • Ensure that all leave is captured by staff members
    • Manage the receipt, inspection and validation of all incoming stores
    • Manage the dispatch of unserviceable equipment
    • Submit documents to STS/MTS for approval and action
    • Inventory control of stores, using computer-based stores system. (MMS)
    • Maintain correct quantities of stock.
    • Undertake regular review of stock levels and provide reports.
    • Manage disposal action of surplus stores and assets.
    • Regular reporting to management on the efficient functioning of the store and supply arrangements.
    • Manage receipt of unserviceable Speakeasy equipment.
    • Deliver to workshop for repair and provide a replacement for unserviceable equipment.
    • File copies of waybills, packing slips, transfers and other stores related documents as required
    • Minute taking of Internal and External Meetings as requested
    • Preparation and coordination of presentations as requested
    • Liaise with members of senior management & executive team
    • Monthly meetings with external clients to facilitate problem solving
    • Host internal and external clients in a helpful, professional and friendly manner with proper consideration of their legitimate needs
    • Great Plains – Finance – Maintenance Management System (MMS)
    • Create Procurement requests
    • Tender evaluation process
    • Liaise with Supply Chain Management team
    • Create Purchase Requisitions
    • Forward signed Invoices and Statements to Creditors for payment
    • Check all courier invoices and forward for payment
    • Manage Petty Cash Float
    • Monthly Re-imbursements and claims
    • Assist with supplier valuation process
    • Assist and submit annual Budget input (CAPEX,OPEX , Internal and External Training)
    • Track and advice STS of variances in expenditure
    • Prepare for Financial Year End
    • Supplier contract Management liaising with Legal Department
    • Facilitate Tender Briefing sessions
    • Assist with capturing accurate description, specification and scope of work required
    • Maintain Asset register ( Asset take-on , asset transfer submitted to Finance and all assets to be barcode)
    • Continuous follow up on CIRs and regular updates of Corrective Action Plans
    • Ensure compliance with ISO 9001:2015
    • Maintain quality documents
    • Assist Customer feedback surveys
    • Assist staff in navigating the Quality System
    • Facilitates QMS Refresher training

    Minimum requirements

    Minimum Qualifications

    • Grade 12
    • 3 Year Office Administration Diploma
    • Code 8 Drivers License

    Minimum Experience

    • 3 Years Stores and Administration experience

    go to method of application »

    Head of Operations – KwaZulu-Natal and Free State

    Job description

    Major Activities

    • Providing strategic and operational leadership to the region to ensure achievement of Air Traffic Management Service Delivery, and overall ATNS business strategy.
    • Providing strategic and operational regional input and insights into the Operations and long-term ATNS strategy.
    • Developing, implementing, and articulating the regional strategy and value proposition to the organisation aligned to the operations and business strategies. 
    • Supporting the COO and other thought leaders in the development, implementation and management of the Operations strategy aligned to the vision, culture, and business strategy of ATNS.
    • Leading the designing, implementation and management of the regional operating model, aviation safety strategy including governance and service management capabilities, along with the service catalogue and service level agreements. 
    • Managing and owning implementation of the regional management strategy post formulation to ensure achievement of the objectives.
    • Driving delivery of the required projects/initiatives within the regional management strategy to be on time, within budget and to the required standard.
    • Leading implementation of processes to collect feedback on how all the aspects of the regional management strategy are being received in the business.
    • Analyzing trends and metrics in partnership with COO to develop the required solutions, programs, and policies aligned to the business needs and strategies.
    • Gathering and analyzing relevant data, trends, and patterns and identify gaps and priorities, particularly in the key ATNS products and services to enable efficient achievement of the ATNS strategy.
    • Setting clear targets for the region and ensure achievement of such targets by cascading the targets throughout all the areas in the region.
    • Developing the integrated annual business plan for the region to enable achievement of the regional and overall ATNS business strategy and targets.
    • Supporting co-ordination and implementation of the corporate transformation strategy within the region in line with relevant policies and legislation.
    • Building and maintaining strong business relationships with customers to understand their strategies and plans to ensure alignment of the regional operations to their needs.
    • Ensuring continuous collaboration for conducting of research and development to enable continuous enhancement of the Regional Management’s  operating model, products and services aligned with trends, technological advances and changes in business strategy.
    • Ensuring the effective integration and implementation of all Regional Management’s workstreams to meet the required service delivery capability aligned to customers’ requirements.
    • Ensuring the delivery of Air Traffic Services is in accordance with the South African Civil Aviation Regulations and Technical Standards and the International Civil Aviation Organisation’s Standards and Recommended Practises.
    • Developing, implementing, maintaining, measuring, monitoring and continuously review the Regional Management’s policies, procedures, service level agreements, and letters of procedures and/or agreement.
    • Leading the regional inputs and participate in the review of legislations that affects the delivery of Air Traffic Services. 
    • Leading and initiating strategic projects aimed at improving the client experience across the Region in collaboration with the stakeholders in the respective business areas.
    • Ensuring communication to all affected parties are in line with the requisite quality, empathy, and timelines to deliver outstanding experiences.
    • Ensuring that aviation safety as well as all value-added measures are delivered and always monitored.
    • Supporting a drive for continuous innovation and evolution of the ATNS products and services to deliver a best-in-class customer experience all times.
    • Driving continuous improvements in conceptualisation of ideas to attract new opportunities.
    • Identifying and recommending improvements in existing processes and procedures to enhance innovation and research.
    • Considering commercial implications in all decision-making including IP protection processes.
    • Monitoring and evaluating outcomes of new products and processes to ensure continuous and improved business results in the Region. 
    • Actively contribute to building a high performing and collaborative culture with customers being at the heart of the company’s offerings.  
    • Partner with the wider business to build and foster innovation in our culture of service excellence.
    • Managing and implementing a robust governance framework for the Region.
    • Continuously monitor and measure compliance of the Region to all ATNS policies and procedures and relevant legislation.
    • Managing the Region’s performance against strategy and set targets and corporate objectives.
    • Leading the Region’s projects overall risk assessment and issue management.
    • Ensuring compliance with relevant legislation, policy and standards.
    • Consolidating input from all relevant parties to prepare strategic level reports for the COO and other relevant stakeholders.
    • Preparing ad hoc reports as required.
    • Building, maintaining and nurturing mutually beneficial relationships with all relevant stakeholders.
    • Adapting Air Traffic Management service delivery as practically as possible to meet client needs and expectations.
    • Participating in industry and regulatory forums and workgroups on a regional, national, and international level.
    • Building and maintaining effective collaborative relationships with all relevant business functions and teams within ATNS to enable the required alignment and optimal Air Traffic Management service delivery.
    • Lead development, utilisation, and management of the Region’s budget.
    • Ensuring effective leadership in the management of operational costs to enable efficient utilisation of financial resources.
    • Ensuring compliance to the financial policies and procedures applicable in ATNS.
    • Ensuring accountability and reporting on all costs incurred against the approved budget. 
    • Ensuring the availability of skilled and competent staff in the Region to meet the current and future needs aligned to the operating model and overall business strategies.
    • Promoting high levels of discipline and performance standards to achieve Air Traffic Management service delivery objectives and the ATNS business strategy.
    • Leading and managing the Regional Management team to utilise their skills and expertise to support an integrated approach to managing the Region.
    • Managing performance outputs of the regional teams by using the performance management system and taking corrective action promptly and effectively.
    • Training, mentoring and coaching staff as required to ensure continuous development and availability of the required skill and talent.
    • Ensuring the transfer of knowledge and skills to enable sustainability within region from a succession management perspective.
    • Performing talent management aligned to the HR policies and procedures.
    • Driving employee engagement and retention within the Regional Management function.

    Minimum requirements

    Required Minimum Qualifications and Experience

    • Air traffic control qualification (aerodrome control, or approach control, or area control)
    • Post graduate qualification in Business Management or related field.
    • Minimum 8 years of experience in conceptualizing, designing, implementing, and managing air traffic management Operations or functions or managing air navigation services regulatory function of which at least 5 years must be at management level within a complex air traffic services / air traffic management environment / air navigation service regulatory function. 

    Candidates who do not have postgraduate qualification, may apply, if they meet the following Alternative Qualification and experience:

    • Air traffic control qualification (aerodrome control, or approach control, or area control)
    • Tertiary qualification in Business Management or related field or Management Development Program certificate.  
    • Minimum 10 years of experience in conceptualizing, designing, implementing, and managing air traffic management Operations or functions or managing air navigation services regulatory function of which at least 7 years must be at management level within a complex air traffic services / air traffic management environment / air navigation service regulatory function.

    Note: A candidate appointed with alternative qualification must be prepared to undergo compulsory development (sponsored by ATNS) to achieve the required post graduate qualification within three years.

    go to method of application »

    Head of Operations – Gauteng

    Job description

    Major Activities

    • Providing strategic and operational leadership to the region to ensure achievement of Air Traffic Management Service Delivery, and overall ATNS business strategy.
    • Providing strategic and operational regional input and insights into the Operations and long-term ATNS strategy.
    • Developing, implementing, and articulating the regional strategy and value proposition to the organisation aligned to the operations and business strategies. 
    • Supporting the COO and other thought leaders in the development, implementation and management of the Operations strategy aligned to the vision, culture, and business strategy of ATNS.
    • Leading the designing, implementation and management of the regional operating model, aviation safety strategy including governance and service management capabilities, along with the service catalogue and service level agreements. 
    • Managing and owning implementation of the regional management strategy post formulation to ensure achievement of the objectives.
    • Driving delivery of the required projects/initiatives within the regional management strategy to be on time, within budget and to the required standard.
    • Leading implementation of processes to collect feedback on how all the aspects of the regional management strategy are being received in the business.
    • Analyzing trends and metrics in partnership with COO to develop the required solutions, programs, and policies aligned to the business needs and strategies.
    • Gathering and analyzing relevant data, trends, and patterns and identify gaps and priorities, particularly in the key ATNS products and services to enable efficient achievement of the ATNS strategy.
    • Setting clear targets for the region and ensure achievement of such targets by cascading the targets throughout all the areas in the region.
    • Developing the integrated annual business plan for the region to enable achievement of the regional and overall ATNS business strategy and targets.
    • Supporting co-ordination and implementation of the corporate transformation strategy within the region in line with relevant policies and legislation.
    • Building and maintaining strong business relationships with customers to understand their strategies and plans to ensure alignment of the regional operations to their needs.
    • Ensuring continuous collaboration for conducting of research and development to enable continuous enhancement of the Regional Management’s  operating model, products and services aligned with trends, technological advances and changes in business strategy.
    • Ensuring the effective integration and implementation of all Regional Management’s workstreams to meet the required service delivery capability aligned to customers’ requirements.
    • Ensuring the delivery of Air Traffic Services is in accordance with the South African Civil Aviation Regulations and Technical Standards and the International Civil Aviation Organisation’s Standards and Recommended Practises.
    • Developing, implementing, maintaining, measuring, monitoring and continuously review the Regional Management’s policies, procedures, service level agreements, and letters of procedures and/or agreement.
    • Leading the regional inputs and participate in the review of legislations that affects the delivery of Air Traffic Services. 
    • Leading and initiating strategic projects aimed at improving the client experience across the Region in collaboration with the stakeholders in the respective business areas.
    • Ensuring communication to all affected parties are in line with the requisite quality, empathy, and timelines to deliver outstanding experiences.
    • Ensuring that aviation safety as well as all value-added measures are delivered and always monitored.
    • Supporting a drive for continuous innovation and evolution of the ATNS products and services to deliver a best-in-class customer experience all times.
    • Driving continuous improvements in conceptualisation of ideas to attract new opportunities.
    • Identifying and recommending improvements in existing processes and procedures to enhance innovation and research.
    • Considering commercial implications in all decision-making including IP protection processes.
    • Monitoring and evaluating outcomes of new products and processes to ensure continuous and improved business results in the Region. 
    • Actively contribute to building a high performing and collaborative culture with customers being at the heart of the company’s offerings.  
    • Partner with the wider business to build and foster innovation in our culture of service excellence.
    • Managing and implementing a robust governance framework for the Region.
    • Continuously monitor and measure compliance of the Region to all ATNS policies and procedures and relevant legislation.
    • Managing the Region’s performance against strategy and set targets and corporate objectives.
    • Leading the Region’s projects overall risk assessment and issue management.
    • Ensuring compliance with relevant legislation, policy and standards.
    • Consolidating input from all relevant parties to prepare strategic level reports for the COO and other relevant stakeholders.
    • Preparing ad hoc reports as required.
    • Building, maintaining and nurturing mutually beneficial relationships with all relevant stakeholders.
    • Adapting Air Traffic Management service delivery as practically as possible to meet client needs and expectations.
    • Participating in industry and regulatory forums and workgroups on a regional, national, and international level.
    • Building and maintaining effective collaborative relationships with all relevant business functions and teams within ATNS to enable the required alignment and optimal Air Traffic Management service delivery.
    • Lead development, utilisation, and management of the Region’s budget.
    • Ensuring effective leadership in the management of operational costs to enable efficient utilisation of financial resources.
    • Ensuring compliance to the financial policies and procedures applicable in ATNS.
    • Ensuring accountability and reporting on all costs incurred against the approved budget. 
    • Ensuring the availability of skilled and competent staff in the Region to meet the current and future needs aligned to the operating model and overall business strategies.
    • Promoting high levels of discipline and performance standards to achieve Air Traffic Management service delivery objectives and the ATNS business strategy.
    • Leading and managing the Regional Management team to utilise their skills and expertise to support an integrated approach to managing the Region.
    • Managing performance outputs of the regional teams by using the performance management system and taking corrective action promptly and effectively.
    • Training, mentoring and coaching staff as required to ensure continuous development and availability of the required skill and talent.
    • Ensuring the transfer of knowledge and skills to enable sustainability within region from a succession management perspective.
    • Performing talent management aligned to the HR policies and procedures.
    • Driving employee engagement and retention within the Regional Management function.

    Minimum requirements

    Minimum Qualifications and Experience

    • Air traffic control (aerodrome control, or approach control, or area control)
    • Formal leadership (Management Development Program) and or Business management qualification.

    Added Advantage

    • Post graduate qualification in Business Management, Aviation Management, Operations, or any relevant field.
    • Minimum 8 years of experience in conceptualising, designing, implementing, and managing air traffic management Operations or functions of which at least 5 years must be at middle management level within a complex air traffic services / air traffic management environment. 

    go to method of application »

    Head of Operations: North West, Mpumalanga and Limpopo Region

    Job description

    Major Activities

    • Providing strategic and operational leadership to the region to ensure achievement of Air Traffic Management Service Delivery, and overall ATNS business strategy.
    • Providing strategic and operational regional input and insights into the Operations and long-term ATNS strategy.
    • Developing, implementing, and articulating the regional strategy and value proposition to the organisation aligned to the operations and business strategies. 
    • Supporting the COO and other thought leaders in the development, implementation and management of the Operations strategy aligned to the vision, culture, and business strategy of ATNS.
    • Leading the designing, implementation and management of the regional operating model, aviation safety strategy including governance and service management capabilities, along with the service catalogue and service level agreements. 
    • Managing and owning implementation of the regional management strategy post formulation to ensure achievement of the objectives.
    • Driving delivery of the required projects/initiatives within the regional management strategy to be on time, within budget and to the required standard.
    • Leading implementation of processes to collect feedback on how all the aspects of the regional management strategy are being received in the business.
    • Analyzing trends and metrics in partnership with COO to develop the required solutions, programs, and policies aligned to the business needs and strategies.
    • Gathering and analyzing relevant data, trends, and patterns and identify gaps and priorities, particularly in the key ATNS products and services to enable efficient achievement of the ATNS strategy.
    • Setting clear targets for the region and ensure achievement of such targets by cascading the targets throughout all the areas in the region.
    • Developing the integrated annual business plan for the region to enable achievement of the regional and overall ATNS business strategy and targets.
    • Supporting co-ordination and implementation of the corporate transformation strategy within the region in line with relevant policies and legislation.
    • Building and maintaining strong business relationships with customers to understand their strategies and plans to ensure alignment of the regional operations to their needs.
    • Ensuring continuous collaboration for conducting of research and development to enable continuous enhancement of the Regional Management’s  operating model, products and services aligned with trends, technological advances and changes in business strategy.
    • Ensuring the effective integration and implementation of all Regional Management’s workstreams to meet the required service delivery capability aligned to customers’ requirements.
    • Ensuring the delivery of Air Traffic Services is in accordance with the South African Civil Aviation Regulations and Technical Standards and the International Civil Aviation Organisation’s Standards and Recommended Practises.
    • Developing, implementing, maintaining, measuring, monitoring and continuously review the Regional Management’s policies, procedures, service level agreements, and letters of procedures and/or agreement.
    • Leading the regional inputs and participate in the review of legislations that affects the delivery of Air Traffic Services. 
    • Leading and initiating strategic projects aimed at improving the client experience across the Region in collaboration with the stakeholders in the respective business areas.
    • Ensuring communication to all affected parties are in line with the requisite quality, empathy, and timelines to deliver outstanding experiences.
    • Ensuring that aviation safety as well as all value-added measures are delivered and always monitored.
    • Supporting a drive for continuous innovation and evolution of the ATNS products and services to deliver a best-in-class customer experience all times.
    • Driving continuous improvements in conceptualisation of ideas to attract new opportunities.
    • Identifying and recommending improvements in existing processes and procedures to enhance innovation and research.
    • Considering commercial implications in all decision-making including IP protection processes.
    • Monitoring and evaluating outcomes of new products and processes to ensure continuous and improved business results in the Region. 
    • Actively contribute to building a high performing and collaborative culture with customers being at the heart of the company’s offerings.  
    • Partner with the wider business to build and foster innovation in our culture of service excellence.
    • Managing and implementing a robust governance framework for the Region.
    • Continuously monitor and measure compliance of the Region to all ATNS policies and procedures and relevant legislation.
    • Managing the Region’s performance against strategy and set targets and corporate objectives.
    • Leading the Region’s projects overall risk assessment and issue management.
    • Ensuring compliance with relevant legislation, policy and standards.
    • Consolidating input from all relevant parties to prepare strategic level reports for the COO and other relevant stakeholders.
    • Preparing ad hoc reports as required.
    • Building, maintaining and nurturing mutually beneficial relationships with all relevant stakeholders.
    • Adapting Air Traffic Management service delivery as practically as possible to meet client needs and expectations.
    • Participating in industry and regulatory forums and workgroups on a regional, national, and international level.
    • Building and maintaining effective collaborative relationships with all relevant business functions and teams within ATNS to enable the required alignment and optimal Air Traffic Management service delivery.
    • Lead development, utilisation, and management of the Region’s budget.
    • Ensuring effective leadership in the management of operational costs to enable efficient utilisation of financial resources.
    • Ensuring compliance to the financial policies and procedures applicable in ATNS.
    • Ensuring accountability and reporting on all costs incurred against the approved budget. 
    • Ensuring the availability of skilled and competent staff in the Region to meet the current and future needs aligned to the operating model and overall business strategies.
    • Promoting high levels of discipline and performance standards to achieve Air Traffic Management service delivery objectives and the ATNS business strategy.
    • Leading and managing the Regional Management team to utilise their skills and expertise to support an integrated approach to managing the Region.
    • Managing performance outputs of the regional teams by using the performance management system and taking corrective action promptly and effectively.
    • Training, mentoring and coaching staff as required to ensure continuous development and availability of the required skill and talent.
    • Ensuring the transfer of knowledge and skills to enable sustainability within region from a succession management perspective.
    • Performing talent management aligned to the HR policies and procedures.
    • Driving employee engagement and retention within the Regional Management function.

    Minimum requirements

    Required Minimum Qualifications and Experience

    • Air traffic control qualification (aerodrome control, or approach control, or area control)
    • Post graduate qualification in Business Management or related field.
    • Minimum 8 years of experience in conceptualizing, designing, implementing, and managing air traffic management Operations or functions or managing air navigation services regulatory function of which at least 5 years must be at management level within a complex air traffic services / air traffic management environment / air navigation service regulatory function. 

    Candidates who do not have postgraduate qualification, may apply, if they meet the following Alternative Qualification and experience:

    • Air traffic control qualification (aerodrome control, or approach control, or area control)
    • Tertiary qualification in Business Management or related field or Management Development Program certificate.  
    • Minimum 10 years of experience in conceptualizing, designing, implementing, and managing air traffic management Operations or functions or managing air navigation services regulatory function of which at least 7 years must be at management level within a complex air traffic services / air traffic management environment / air navigation service regulatory function.

    Note: A candidate appointed with alternative qualification must be prepared to undergo compulsory development (sponsored by ATNS) to achieve the required post graduate qualification within three years.

    go to method of application »

    Head of Operations – Western and Eastern Cape Region

    Job description

    Major Activities

    • Providing strategic and operational leadership to the region to ensure achievement of Air Traffic Management Service Delivery, and overall ATNS business strategy.
    • Providing strategic and operational regional input and insights into the Operations and long-term ATNS strategy.
    • Developing, implementing, and articulating the regional strategy and value proposition to the organisation aligned to the operations and business strategies. 
    • Supporting the COO and other thought leaders in the development, implementation and management of the Operations strategy aligned to the vision, culture, and business strategy of ATNS.
    • Leading the designing, implementation and management of the regional operating model, aviation safety strategy including governance and service management capabilities, along with the service catalogue and service level agreements. 
    • Managing and owning implementation of the regional management strategy post formulation to ensure achievement of the objectives.
    • Driving delivery of the required projects/initiatives within the regional management strategy to be on time, within budget and to the required standard.
    • Leading implementation of processes to collect feedback on how all the aspects of the regional management strategy are being received in the business.
    • Analyzing trends and metrics in partnership with COO to develop the required solutions, programs, and policies aligned to the business needs and strategies.
    • Gathering and analyzing relevant data, trends, and patterns and identify gaps and priorities, particularly in the key ATNS products and services to enable efficient achievement of the ATNS strategy.
    • Setting clear targets for the region and ensure achievement of such targets by cascading the targets throughout all the areas in the region.
    • Developing the integrated annual business plan for the region to enable achievement of the regional and overall ATNS business strategy and targets.
    • Supporting co-ordination and implementation of the corporate transformation strategy within the region in line with relevant policies and legislation.
    • Building and maintaining strong business relationships with customers to understand their strategies and plans to ensure alignment of the regional operations to their needs.
    • Ensuring continuous collaboration for conducting of research and development to enable continuous enhancement of the Regional Management’s  operating model, products and services aligned with trends, technological advances and changes in business strategy.
    • Ensuring the effective integration and implementation of all Regional Management’s workstreams to meet the required service delivery capability aligned to customers’ requirements.
    • Ensuring the delivery of Air Traffic Services is in accordance with the South African Civil Aviation Regulations and Technical Standards and the International Civil Aviation Organisation’s Standards and Recommended Practises.
    • Developing, implementing, maintaining, measuring, monitoring and continuously review the Regional Management’s policies, procedures, service level agreements, and letters of procedures and/or agreement.
    • Leading the regional inputs and participate in the review of legislations that affects the delivery of Air Traffic Services. 
    • Leading and initiating strategic projects aimed at improving the client experience across the Region in collaboration with the stakeholders in the respective business areas.
    • Ensuring communication to all affected parties are in line with the requisite quality, empathy, and timelines to deliver outstanding experiences.
    • Ensuring that aviation safety as well as all value-added measures are delivered and always monitored.
    • Supporting a drive for continuous innovation and evolution of the ATNS products and services to deliver a best-in-class customer experience all times.
    • Driving continuous improvements in conceptualisation of ideas to attract new opportunities.
    • Identifying and recommending improvements in existing processes and procedures to enhance innovation and research.
    • Considering commercial implications in all decision-making including IP protection processes.
    • Monitoring and evaluating outcomes of new products and processes to ensure continuous and improved business results in the Region. 
    • Actively contribute to building a high performing and collaborative culture with customers being at the heart of the company’s offerings.  
    • Partner with the wider business to build and foster innovation in our culture of service excellence.
    • Managing and implementing a robust governance framework for the Region.
    • Continuously monitor and measure compliance of the Region to all ATNS policies and procedures and relevant legislation.
    • Managing the Region’s performance against strategy and set targets and corporate objectives.
    • Leading the Region’s projects overall risk assessment and issue management.
    • Ensuring compliance with relevant legislation, policy and standards.
    • Consolidating input from all relevant parties to prepare strategic level reports for the COO and other relevant stakeholders.
    • Preparing ad hoc reports as required.
    • Building, maintaining and nurturing mutually beneficial relationships with all relevant stakeholders.
    • Adapting Air Traffic Management service delivery as practically as possible to meet client needs and expectations.
    • Participating in industry and regulatory forums and workgroups on a regional, national, and international level.
    • Building and maintaining effective collaborative relationships with all relevant business functions and teams within ATNS to enable the required alignment and optimal Air Traffic Management service delivery.
    • Lead development, utilisation, and management of the Region’s budget.
    • Ensuring effective leadership in the management of operational costs to enable efficient utilisation of financial resources.
    • Ensuring compliance to the financial policies and procedures applicable in ATNS.
    • Ensuring accountability and reporting on all costs incurred against the approved budget. 
    • Ensuring the availability of skilled and competent staff in the Region to meet the current and future needs aligned to the operating model and overall business strategies.
    • Promoting high levels of discipline and performance standards to achieve Air Traffic Management service delivery objectives and the ATNS business strategy.
    • Leading and managing the Regional Management team to utilise their skills and expertise to support an integrated approach to managing the Region.
    • Managing performance outputs of the regional teams by using the performance management system and taking corrective action promptly and effectively.
    • Training, mentoring and coaching staff as required to ensure continuous development and availability of the required skill and talent.
    • Ensuring the transfer of knowledge and skills to enable sustainability within region from a succession management perspective.
    • Performing talent management aligned to the HR policies and procedures.
    • Driving employee engagement and retention within the Regional Management function.

    Minimum requirements

    Required Minimum Qualifications and Experience

    • Air traffic control qualification (aerodrome control, or approach control, or area control)
    • Post graduate qualification in Business Management or related field.
    • Minimum 8 years of experience in conceptualizing, designing, implementing, and managing air traffic management Operations or functions or managing air navigation services regulatory function of which at least 5 years must be at management level within a complex air traffic services / air traffic management environment / air navigation service regulatory function. 

    Candidates who do not have postgraduate qualification, may apply, if they meet the following Alternative Qualification and experience:

    • Air traffic control qualification (aerodrome control, or approach control, or area control)
    • Tertiary qualification in Business Management or related field or Management Development Program certificate.  
    • Minimum 10 years of experience in conceptualizing, designing, implementing, and managing air traffic management Operations or functions or managing air navigation services regulatory function of which at least 7 years must be at management level within a complex air traffic services / air traffic management environment / air navigation service regulatory function.

    Note: A candidate appointed with alternative qualification must be prepared to undergo compulsory development (sponsored by ATNS) to achieve the required post graduate qualification within three years.

    go to method of application »

    FRC and MMS Operator

    Job description

    •    Answering all incoming calls and related queries in a friendly and professional manner
    •   forwarding calls to their respective destinations
    •  Making contact with Stakeholders and outside parties providing follow-up/progress feedback
    •    Building sound relations with fellow staff members
    •    Ensuring a supportive and motivated environment
    •    Processing all administrative functions related to enquiries from clients/stake holders
    •    Contributing to the overall effectiveness of the Technical Service delivery – ensuring that all fault reports are effectively managed with respect to Stake Holder interests
    •  Capturing all Stake Holder Fault Reporting on the MMS information system
    •  Keeping track of outstanding Fault Status on a continuous basis
    •  Following up with all clients regarding progress or completion
    •  Assisting with the management of Technical Support Stores and Stock Takes at all centres
    •  Controlling the Spares Inventory of all equipment and systems and ensure that all new equipment spares are indeed entered onto the MMS data base registering items per serial number
    •   Ensuring that all existing spares are serialized
    •   Monitoring spares movements including TAT’s when dispatched to workshops for repair
    •  Ensuring compliance to SLA’s
    •   Ensuring compliance with ATNS QMS
    •   Ensuring compliance with SACAA and ICAO recommendations
    •   Complying with the ATNS OH&S plan
    •   Liaising with Peers, Technical Support staff, ATC, SADC and other clients/stakeholders
    •   Liasing with external clients

    Minimum requirements

    •   Grade 12
    • A National Diploma or B-tech qualifications could be an advantage.
    • 2 years Help/Call desk related training and/or experience

    go to method of application »

    Target Generating Operator FACT - Cape Town

    Overview

    • ATNS is seeking candidates to provide simulator support functions in the SSS domain.

    Major Activities 

    • Set up simulators in accordance with standard practice
    • Attend pre-brief and de-brief with ATS Instructors and delegates
    • Fly the exercises according to the objectives for the relevant exercises
    • Manipulation of the simulator generated tracks via the available Air Traffic Management Display Simulator and Pilot Positions
    • Comply with all OHAS and safety requirements applicable to the delivery and administration of training interventions
    • Capturing, programming and testing of ICAO Flight Plan details into the simulator database to populate exercises for all training requirements within Air Traffic Services
    • Coordinating with Air Traffic Services personnel in attaining real data when capturing and programming ICAO Flight Plan details into the simulator database to populate exercises for all training requirements
    • Software change exercise creation, revision and testing
    • Research, develop, write, program, test and re-engineer exercises to satisfy clients training requirements
    • Research, program, test and re-engineer exercises and associated commodities for all disciplines
    • Develop practical courseware (exercises, driver sheets)
    • Maintaining the currency of training documentation by regularly cross referencing, reviewing and updating procedures relating to ATM and communication system functionality
    • Maintenance (compile, review, update) of an aircraft type and performance quick reference file/book
    • Maintain the IAIP currency by incorporating the published updates into the AIP files in the SSS
    • Review and maintain to ensure that only current maps, charts and quick reference documents are available and when conducting training these documents are at the pilot position
    • Create and maintain strong working relationships with clients, including suppliers/vendors
    • Provide precise and timeous feedback to clients

    Minimum requirements

    Minimum Qualifications

    • Grade 12 or equivalent with Mathematics and English as passed subjects
    • Geography will be an added advantage
    • Core Content will be an added advantage

    Minimum Experience

    • At least 6 months related work experience or exposure 

    go to method of application »

    Head of ATS Capacity Planning - Bedfordview

    Job description

    • Provides overall management to the Capacity Planning function to enable achievement of the Operations and overall business strategies aligned to the ATNS vision.
    • Provide the Capacity Planning inputs and insights into the long-term Operations strategy.
    • Develop, implement, and articulate the Capacity Planning strategy and value proposition to the Department aligned to the Operations and business strategies. 
    • Support the COO and other thought leaders in the development, implementation and management of the Capacity Planning strategy aligned to the vision, culture, and business strategy of ATNS.
    •  Lead the designing and implementation of the Capacity Planning function’s operating model along with the service level agreements. 
    • Manage and own implementation of the Capacity Planning strategy post formulation to ensure achievement of the objectives.
    • Drive delivery of the required projects/initiatives within the Capacity Planning strategy to be on time, within budget and to the required standard.
    • Lead implementation of processes to collect feedback on how all the Capacity Planning aspects as per Capacity Planning strategy are being received in the business.
    • Analyses trends and metrics in partnership with COO to develop the required solutions, programs, and policies aligned to the business needs strategies
    • Gather and analyze relevant data, trends, and patterns and identify gaps and priorities, particularly in the key Operations products and services to enable efficient achievement of the ATNS strategy.
    • Provide relevant policy guidance and interpretation, recommend, and implement changes as needed.
    • Set clear targets for the Capacity Planning function and ensure achievement of such targets by cascading the targets throughout the function.
    • Develop the integrated annual business plan for the Capacity Planning function to enable achievement of the function’s business and ATNS strategy and targets.
    • Support co-ordination and implementation of the corporate transformation strategy within ATS in line with relevant policies and legislation.
    • To partake in the development of the ATNS CNS strategy, taking account of related global trends and developments while minimizing risk
    • Provide a Capacity Planning thought leadership into the organisation to enable achievement of the operations and overall business strategies aligned to the ATNS vision.
    • Conceptualize, develop, implement, and manage the Capacity Planning strategy, taking account of related global trends and developments while minimizing risk.
    • Ensure that the ATS licensing function and resource utilization is in accordance with the South African Civil Aviation Regulations and Technical Standards and the International Civil Aviation Organizations’ Standards and Recommended Practices
    • Develop the required Capacity Planning operating model to meet requirements of the clients.
    • Ensure adequate, relevant, appropriate resources and processes are determined, available and deployed to support and implement the Capacity Planning delivery model.
    • Continuously measure, review, and enhance Capacity Planning service delivery aligned to best practice and global benchmarks.
    • Understand, determine, and quantify all end-user needs of the AEM community and align operational delivery accordingly.
    • Develop, maintain, measure, monitor and continuously review appropriate operational policies, procedures, and SLA’s.
    • Ensure optimal productivity through the efficient and cost-effective utilization of all resources and processes in order to meet client needs, targets and deadlines.
    • Ensure all operational risks are identified, accurately and timeously measured, mitigated, and managed.
    • Ensure optimal working environment for Capacity Planning delivery team.
    • Lead the Capacity Planning team in preparation of User Requirement Statement, Business cases and functional specifications for CNS systems and equipment and submit to the relevant department as per procedure.
    • Participate in site acceptance and commissioning tests of deployed systems and equipment to ensure requirements as specified are met.
    •  Analyze current airport and airspace capacities and future traffic growth and related CNS system requirements and developments
    • Participate and prepare plans, processes, procedures and safety cases for introducing new technologies into the operational environment.
    • Develop and implement the AEM strategy and business plan aligned to the ATNS strategy and business plan.
    • Participate in the preparation of the ATNS triennial permission submission to the ATNS Regulating Committee.
    • Participate in appropriate ICAO regional and international planning meetings and SADC forums that will advance ATNS’ position.
    • Provide technical leadership and guidance in ICAO, CANSO, SADC and other appropriate planning groups, sub-groups, working groups and task forces.
    • Prepare and present papers at selected conferences and seminars.
    • Contribute to maintenance of the organization's competitive position and profitability by conducting continuous research to develop and implementing innovative products.
    • Plan and direct all aspects of the ATS - Capacity Planning policies, objectives, and initiatives to ensure their efficacy.
    • Conduct research into new technology, training, and resource utilization developments within air traffic management environment.
    • Contribute to driving continuous improvements in conceptualization of ideas to attract new opportunities.
    • Identify improvements in existing processes and procedures to enhance drive towards innovation.
    • Consider commercial implications in all decision-making processes to contribute to profitability of the organisation.
    • Actively contribute to building a high performing and collaborative culture with customers being at the heart of the company’s offerings. 
    •  Manage Capacity Planning projects’ related activities in collaboration with key stakeholders and internal partners.
    • Manage and implement a robust governance framework for the Capacity Planning function.
    • Continuously monitor and measure compliance of the function to all ATNS policies and procedures and relevant legislation.
    • Manage the function’s performance against strategy, set targets and corporate objectives.
    • Lead the Capacity Planning projects risk assessment and related issues management.
    • Ensure compliance with relevant legislation, policy, and standards.
    • Consolidate input from all relevant parties to prepare strategic/ operational level reports for the COO and other relevant stakeholders.
    • Prepare ad hoc reports as and when required
    • Build, maintain and nurture mutually beneficial relationships with all relevant stakeholders.
    • Adapt operational delivery as practically as possible to meet client needs and expectations.
    • Build and maintain effective collaborative relationships with all relevant business functions and teams within Operations to enable the required alignment and optimal operational delivery.
    • Participate in ATNS user consultation forums.
    • Participate in Operations coordination meetings to enable alignment.
    • Establish and maintain excellent working relationships with the Capacity Planning stakeholders.
    • Monitor and measure client satisfaction indicators to ensure exemplary levels of service are provided by Capacity Planning.
    • Liaise with and visit other ANSP’s and suppliers to enhance the Operations service delivery.
    • Attend relevant seminars, conferences, workshops, etc. on Capacity Planning related matters.
    • Lead development, utilisation, and management of the Capacity Planning budget.
    • Ensure effective leadership in the management of operational costs to enable efficient utilisation of financial resources.
    • Ensure compliance to the financial policies and procedures applicable in ATNS.
    • Ensure accountability and reporting on all costs incurred against the approved budget
    • Ensure the availability of skilled and competent staff in the strategy function to meet the current and future needs aligned to the departmental and overall business strategies.
    • Promote high levels of discipline and performance standards to achieve the ATS and ATNS business strategies.
    • Lead and manage the Capacity Planning team to utilise their skills and expertise to support an integrated approach to research and innovation in the company.
    • Manage performance outputs of the team by using the performance management system and taking corrective action promptly and effectively.
    • Mentor and coach staff as required to ensure continuous development and availability of the required at all times.
    • Ensure the transfer of knowledge and skills to enable sustainability within Capacity Planning from a succession management perspective.
    • Perform talent management aligned to the HR policies and procedures.
    • Manage implementation of the transformation initiatives within Capacity Planning to ensure an inclusive environment.
    • Drive employee engagement and retention within Capacity Planning function.

    Minimum requirements

    Required Minimum Qualifications and Experience

    • Air traffic control qualification (aerodrome control, or approach control, or area control)
    •  Post graduate qualification in Business Management or related field.
    • Minimum 8 years of experience in conceptualizing, designing, implementing, and managing air traffic management Operations or functions or managing air navigation services regulatory function of which at least 5 years must be at management level within a complex air traffic services / air traffic management environment / air navigation service regulatory function. 

    Candidates who do not have postgraduate qualification, may apply, if they meet the following Alternative Qualification and experience:

    • Air traffic control (aerodrome control, or approach control, or area control)
    • Formal leadership training, or Management Development Program.  
    • Minimum 10 years of experience in conceptualizing, designing, implementing, and managing air traffic management Operations or functions or managing air navigation services regulatory function of which at least 7 years must be at management level within a complex air traffic services / air traffic management environment / air navigation service regulatory function.

    Note: A candidate appointed with alternative qualification must be prepared to undergo compulsory development (sponsored by ATNS) to achieve the required post graduate qualification within three years.

    go to method of application »

    Procurement Specialist - Bedfordview

    Job description

    • To monitor competency through proficiency assessments and audits to ensure compliance with the BEE and procurement policy.
    • To foresee the adherence of ATNS to the PFMA and other statutory and regulatory requirements.
    • To develop a criterion for an approved supplier and maintain the approved supplier base.
    • Maintain the BEE score per supplier on the financial system (e.g. excel spreadsheet for quick calculation on BEE).
    • Develop and maintain a BEE procurement statistics report.
    • To establish and maintain an effective working relationship with suppliers as and when required, which will include site visits should it be required to do so.
    • Negotiate SLAs and contracts with suppliers on behalf of ATNS and drive SLA/contract development processes in coordination with other stakeholders.
    • Identify possible volume purchases at lower prices within certain period.
    • Do tender process on previous identified volume purchases.
    • Evaluate and recommend volume purchases suppliers to System Accountant.
    •  Responsible for effective and efficient facilitation, coordination, and administration support of the Bid Adjudication Committee (BAC)
    • Responsible for effectively and efficiently managing the Request for Quotation and bid processes.
    • A needs assessment to ensure that goods or services are acquired in order to deliver the agreed service, ensuring the supplying industry has been analyzed).
    • To monitor and ensure that supplies are reviewed on their performance annually.
    • ATNS BEE approval and annual verification.

    Minimum requirements

    Minimum Qualifications

    • B degree /BTech in Supply Chain Management or related

    Minimum Experience

    •        4-6 Years in procurement – knowledge of current BEE policies, PFMA and other relevant government supply chain management legislations, as well as setting up policies and procedures.
    •       At least 3 years’ experience in practicing Public Procurement Regulation as prescribed by the National Treasury/ PFMA/ PPPFA and BBBEE

    Method of Application

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