Jobs at OUTsurance

Job Description

Job Description

• OUTsurance is a world-class profit oriented company that offers dynamic and vibrant working conditions and rewards staff as a result of a strong value of recognition. The OUTsurance Shoprite Funeral Agents are a department of OUTsurance Life and are responsible for driving funeral sales in store as well as ensuring the Money Market staff are adequately trained on the product, sales system and selling techniques

Qualifications

• Matric
• NQF level 4 qualification (preference given to Sales and Marketing related qualifications)

Experience:

• Prior work experience preferred

Additional Information

Skills and Competencies:

• Good Interpersonal and Communication skills (fluent in English)
• Target driven
• Professional presentation
• Influencing/negotiation skills
• Initiative and tenacity
• Self-management
• Computer literacy (MS Office    
• Enthusiastic and passionate about the job and the company
• Effective at planning and organization/Work management        
• Practical Learning
• Adaptability
• Administration skills
• Judgment/Problem solving
• Smart phone and internet access                                        

Knowledge:

• Principles of client service
• The workings of insurance
• Product/Systems knowledge and/or potential to acquire such knowledge in a short space of time             

Additional Information:

• An ideal candidate will be able to align their personal work values to the OUTsurance values of Awesome Service, Recognition, Honesty, Profitability, People Development, Passion and Recognition
• Enthusiastic in dealing with people in a stressful, target orientated environment is essential
• The successful candidates will be remunerated on a performance based salary system.

Job Specification...

Responsibilities:

• Driving funeral sales in store
• Ensuring the Money Market staff are adequately trained on the product, sales system and selling techniques.
• Meet daily and monthly targets
• Providing awesome customer service
• Communicating effectively with management and other stakeholde

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Job Description

• You will be required to interact with clients, increase sales, and elevate customer experience. If you're a top performer that can align yourself with our organization Values of Awesome Service, Passionate, Honest, Human Dynamic, recognition and can wisely use resources and deliver results consistently while working on a performance based salary system then you might be the next OUTie.

Qualifications

• Matric
• Candidates must have completed FAIS Regulatory Exams (RE or full qualification depending on previous advice giving roles)
• Previous Call Centre experience
• Computer literate
• Relevant tertiary or Call centre qualification will be advantageous
• Experience in short term insurance industry will be advantageous

Additional Information

Required Competencies & Personal Attributes:

• Selling Skills
• Negotiating skills
• Problem solving
• Thrives in a demanding, quick turnaround environment Sales oriented
• Attention to detail/Quality orientated
• Deadline and results oriented
• Initiative and tenacity.
• Enthusiastic and passionate about the job and the organisation
• Effective at planning and organising work
• Team player
• Adaptability
• Integrity
• Stress Tolerant
• Interpersonal and communication skills

Responsibilities:

• Convert lead/quotes to sales in terms of the minimum quantity and quality targets
• Interact with customers to offer guidance, point out products, and assist them in making purchasing decisions.
• You will be required to talk (telephonically) to potential OUTsurance clients and get them interested in signing up by informing them of the benefits that our product holds while adhering to the quality measures in place.
• Maintain in-depth product knowledge in order to supply customers with the best, accurate information
• Utilize persuasion techniques when necessary to close sales
• Handle customer phone calls and emails in a polite, professional, and prompt manner
• Work towards achieving individual and team objectives and be accountable for sales results
• Perform as a team-player, participate in activities contributing to the overall objectives of the organisation