Current Jobs at Absa Group Limited (Absa)

Job Summary

• Head: Strategic Portfolio Management is a pivotal role reporting into Executive: Business Transformation & Strategic Change. The portfolio for this role focuses on effective delivery of strategic investment programmes across Business Banking by applying expert programme management practices, governance oversight, functional alignment, and adherence to defined standards risk frameworks, and methodologies.
• The incumbent will ensure alignment with enterprise objectives, oversee cross-functional delivery, and embed governance and quality assurance frameworks to enable sustainable business outcomes. Outcomes must be linked to both qualitative and quantitative value generation, value enablement and value defence business priorities.
•  The role is responsible for embedding delivery excellence within the value streams, driving accountability, transparency and enterprise-wide collaboration to drive strategic outcomes.
• As a Senior Manager in the Absa Business Banking Chief Operations Office, you will excel in commercializing and monetizing strategies with a strong financial acumen. Your ability to leverage digital tools and technology to automate processes and generate commercial value will be paramount. With a focus on efficiency driven by automation, digitization, and cost optimization, you will consistently create demonstrated value for our clients.

Job Description

KEY FOCUS AREAS

• Lead the design and execution of complex, cross-functional programmes aligned to strategic priorities.
• Ensure delivery of programme outcomes within scope, time, and budget constraints.
• Embed quality assurance and governance frameworks across all programme phases.
• Manage stakeholder expectations and ensure alignment across business units.
• Drive operational excellence through structured programme delivery and change enablement.
• Monitor and report on programme performance, risks, and benefits realisation.
• Champion continuous improvement and innovation in programme delivery.
• Provide thought leadership in programme management practices and methodologies.
• Build and lead high-performing programme teams, fostering collaboration and accountability.
• Influence strategic decision-making through data-driven insights and programme outcomes.

ACCOUNTABILITIES

Strategy Formulation and Execution

• Lead the formulation and execution of enterprise-wide programmes that align with strategic business objectives and operational priorities.
• Translate strategic intent into structured programme roadmaps, ensuring alignment with COO/Operations goals and measurable outcomes.
• Translate long-term strategic objectives into aligned business plans, execution roadmaps and key milestone measurements for the business area.
• Cascade strategic goals and ensure alignment between business unit vision and functional implementation priorities, setting clear short, medium and long-term milestones.
• Develop effective partnerships to enable business performance and contribute to sector-wide influence aligned with strategic initiatives.
• Respond to emerging policy and regulatory trends by adapting operational strategy and ensuring compliance alignment.
• Coordinate business enablement efforts for Business Banking, ensuring delivery capability across systems, processes, and teams.
• Track execution progress against key strategic initiatives and intervene to correct course where needed.
• Support transformation initiatives through structured programme delivery and change management practices.
• Provide expert advice and support in operating model, strategy, and value chain formulation and delivery alignment.
• Identify practices and technologies that provide competitive advantage and enable knowledge sharing and integration of practice areas.
• Undertake analysis of management and specialist information and guide reporting tool implementation to improve decision-making quality.

Customer Primacy

• Lead the design and delivery of programmes that enhance customer experience and operational efficiency.
• Ensure customer-centric outcomes are embedded in programme objectives and delivery metrics.
• Translate customer insights into actionable programme improvements
• Interpret market and customer insights to inform operational plans and prioritise capability investments.
• Utilise customer data to improve processes and propositions, ensuring measurable customer value delivery.
• Instil customer-centric decision-making in teams, balancing experience and efficiency targets.
• Implement initiatives that improve customer engagement and retention through operational enhancements.
• Coordinate cross-functional initiatives to deliver consistent customer journeys and service quality.
• Represent the voice of the customer within leadership forums to influence service delivery priorities.
• Plan and deliver services that create a culture which aims to exceed customer expectations in all aspects of the business.
• Provide expertise in designing integrated frameworks to embed service excellence.

Sustainable Growth

• Align programme delivery with business growth objectives and operational scalability.
• Identify and implement opportunities for cost optimisation and value creation through programme
• Develop business area growth plans aligned to segment and enterprise priorities.
• Work with business partners to define and execute on growth strategies and operational initiatives.
• Mobilise functional teams to deliver growth targets and embed performance accountability.
• Monitor growth delivery, resolving barriers and reinforcing strategic objectives at operational levels.
• Evaluate financial and customer returns on initiatives to ensure alignment with business viability.
• Formulate and develop multi-function operating frameworks that contribute to sustainable growth.

Client-Driven Innovation and Change

• Drive innovation through the implementation of new delivery models and digital solutions.
• Lead change management efforts to ensure adoption and sustainability of programme outcomes.
• Monitor competitive landscape and identify opportunities to improve products, services, or operations.
• Drive continuous improvement and innovation within the team to enhance customer outcomes.
• Shape client experience initiatives through project ownership and delivery responsibility.
• Lead operational change, ensuring readiness, engagement, and measured impact across delivery teams.
• Influence and communicate across all levels of the business to minimise resistance to change and ensure onboarding of target audiences.
• Scan the external environment to investigate alternative delivery models and offer innovative advice for competitive advantage.
• Drive change management activities across a single value chain for optimal adoption of change.

Leading Talent

• Build programme management capability across teams through coaching and knowledge sharing.
• Lead by example in fostering a culture of accountability, agility, and continuous learning.
• Embed people processes and values into business routines, reinforcing a strong leadership culture.
• Develop workforce capabilities to meet business plan execution requirements and future readiness.
• Create inclusive team environments that support performance, wellbeing, and growth.
• Address escalated people issues and ensure application of performance and development processes.
• Develop future leaders through mentorship, stretch assignments, and tailored development experiences.
• Provide expertise and advice in the development and implementation of human capability and accountability frameworks across functions.
• Direct the development and implementation of human capability strategies to support people management priorities.

Operational Effectiveness

• Translate strategic goals into executable programme plans with clear KPIs and governance structures.
• Resolve delivery bottlenecks and ensure integration across operational units.
• Operationalise strategic goals into functional plans with clear deliverables, timelines, scorecards with team and individual KPIs to enable effective tracking of business and individual performance.
• Set appropriate financial and other resourcing plans to enable business performance, tracking against budgets and investments for both current and long-term strategic goals.
• Ensure integration across business units by resolving operational friction and dependencies.
• Represent the business area in operational forums and with delivery partners.
• Leverage data insights to improve operational effectiveness and customer outcomes.
• Continuously improve processes for agility, quality, and alignment with customer needs and digital tools.
• Identify problems and formulate alternate solutions to resolve value chain conflicts.
• Provide expert advice on operating model, strategy, value chain formulation, and business controls/governance frameworks.

Digital Adoption

• Leverage digital tools and platforms to enhance programme visibility, tracking, and reporting.
• Promote the use of automation and data analytics in programme delivery.
• Execute digital initiatives and promote adoption of technologies that improve efficiency and user experience.
• Monitor digital platform performance and ensure integration with business processes and outcomes.
• Deliberately identify opportunities to digitise, automate, and implement solutions for customer primacy, innovation, and operational effectiveness.

Good Governance, Risk and Compliance

• Ensure all programmes adhere to internal governance, risk, and compliance standards.
• Proactively manage programme risks and ensure mitigation plans are in place.
• Implement governance, risk, and compliance frameworks in business processes and team routines.
• Promote risk awareness and lead the response to regulatory changes and emerging issues.
• Support audit readiness and ensure operational teams adhere to compliance requirements.
• Define and consolidate the risk profile for the business unit, manage critical risks, and ensure resolution feedback to stakeholders.
• Enable the development and implementation of integrated corporate governance frameworks in areas of specialisation.
• Influence the implementation of effective internal controls systems and corporate governance practices.

Data Monetisation

• Use programme data to inform strategic decisions and demonstrate value realisation.
• Establish mechanisms for data-driven performance tracking and reporting.
• Apply data insights to support business planning and decision-making in the business area.
• Develop mechanisms to ensure data is collected, validated, and used to drive performance improvement.
• Oversee the explicit use of data and its inherent value to explore opportunities and guide decisions.

Stakeholder Management

• Engage and influence senior stakeholders to ensure alignment and support for programme objectives.
• Facilitate cross-functional collaboration and issue resolution across delivery teams.
• Manage relationships with key stakeholders to support aligned delivery and issue resolution.
• Ensure stakeholder expectations are managed and engagement is consistent with transformation priorities

QUALIFICATIONS AND EXPERIENCE

Education/ Qualification:

• Post Graduate Degree: Honours Degree, Post Graduate Diploma and Professional Qualifications [NQF8]

Field of Study:

• Programme Management, Business Administration, Operations Management, or related field.

Work Experience:

• 12 - 15 years experience in a specific capability of importance to the bank, including a track record of 5 years in a people management position in a large enterprise.
• Experience must include developing integrated customer-centric product or service solutions or corporate practice development while working with and managing stakeholders across business and/or functional areas and budget management.
• Exposure to digital transformation and data-driven decision-making is preferred.
• Demonstrated success in leading enterprise-wide programmes that deliver measurable business outcomes and transformation.
• Experience in engaging executive stakeholders in programme governance, strategic alignment, and benefits realisation across complex organisational structures.

COMPETENCIES

Leadership Competencies:

• Strategic Thinking
• Business Acumen
• Communication
• Influence
• Leadership
• Creativity and Innovation
• Delivering Results
• Adaptability
• Collaboration

Knowledge and Skills:

• Strong commercialisation and monetisation skills with an affinity for finance
• Digital affinity and dexterity that leverages technology to automate and create commercial value
• Mindset of efficiency driven by automation, digitization and cost optimisation, to create client value 
• Enterprise Programme Management
• Strategic Planning and Execution
• Stakeholder Engagement and Influence
• Risk and Compliance Management
• Change Management and Communication
• Financial and Resource Planning
• Digital Tools for Programme Delivery
• Performance Monitoring and Reporting

Education

• Postgraduate Degrees and Professional Qualifications: Business, Commerce and Management Studies

End Date: September 9, 2025

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Job Summary

• The Senior Specialist: People Change and Implementation is a value-enabling role reporting into the Executive: Business Transformation and Strategic Change. The portfolio for this role focuses on driving strategic change and implementation initiatives that enhance organisational agility and responsiveness.
• It encompasses the orchestration of business readiness, adoption, and change communication efforts across group, business units, and clusters.
• The role ensures seamless integration of change activities, enabling consistent experiences for colleagues and customers, while embedding transformation at the frontline. It also supports the delivery of multi-channel strategies that align with customer value generation and operational excellence.
• The ideal incumbent will use data as an asset to measure the impact of change and make recommendations to help support business decision making.
• As a Senior Manager in the Absa Business Banking Chief Operations Office, you will excel in commercializing and monetizing strategies with a strong financial acumen. Your ability to leverage digital tools and technology to automate processes and generate commercial value will be paramount. With a focus on efficiency driven by automation, digitization, and cost optimization, you will consistently create demonstrated value for our clients

Job Description

KEY FOCUS AREAS

• Lead the orchestration of change across Business Banking
• Lead the development and oversee the execution of change and implementation strategies.
• Drive business readiness and adoption initiatives across the COO environment.
• Ensure alignment of change activities with strategic objectives.
• Enable speed to value and responsiveness to organisational imperatives.
• Develop and execute strategic business change communication.
• Promote stakeholder engagement and collaboration.
• Support governance, risk mitigation, and compliance in change initiatives.
• Drive continuous improvement and innovation in change practices.
• Ensure integration of change initiatives across business units.
• Use data to measure the end-to-end change cycle, generate insights, and to help make strategic business decisions

ACCOUNTABILITIES

Strategy Formulation and Execution

• Lead the development and oversee the execution of change and implementation strategies.
• Drive business readiness and adoption initiatives across the COO environment.
• Ensure alignment of change activities with strategic objectives.
• Enable speed to value and responsiveness to organisational imperatives.
• Lead the development of change and implementation strategies aligned to COO priorities.
• Guide the integration of change initiatives across systems, processes, and teams
• Translate strategic objectives into operational plans and execution roadmaps for the business area.
• Align functional priorities with business unit goals, setting clear short- and medium-term milestones.
• Support strategic initiatives through effective partnerships and structured programme delivery.
• Monitor execution progress and adjust plans to ensure alignment with business outcomes.
• Provide input into operating model and strategy formulation to support business performance.

Customer Primacy

• Champion customer-centric change initiatives that improve experience and responsiveness.
• Ensure change activities reflect customer insights and drive measurable value.
• Embed service excellence through integrated frameworks and frontline enablement.
• Use customer insights to inform operational plans and prioritise improvements.
• Enhance customer experience through process optimisation and service delivery.
• Promote customer-centric decision-making across teams.
• Represent customer needs in forums to influence service priorities.

Sustainable Growth

• Align change and implementation efforts with enterprise growth strategies.
• Mobilise teams to deliver transformation outcomes that support long-term sustainability.
• Monitor and evaluate the impact of change initiatives on business performance.
• Contribute to growth planning aligned with segment and enterprise priorities.
• Support execution of growth strategies and operational initiatives.
• Track performance against growth targets and resolve delivery barriers.
• Evaluate returns on initiatives to ensure sustainable business value.

Client-Driven Innovation and Change

• Drive innovation in change practices to enhance customer and colleague outcomes.
• Lead change programmes with clear engagement, readiness, and adoption plans.
• Influence across the organisation to embed new ways of working and digital solutions.
• Identify opportunities for innovation in products, services, or operations.
• Lead continuous improvement initiatives to enhance customer outcomes.
• Support change management efforts across delivery teams.
• Communicate change impacts and ensure stakeholder engagement.

Leading Talent

• Build and maintain change capability within the team and across the COO environment.
• Mentor and develop future leaders in change and implementation disciplines.
• Foster inclusive, high-performing teams aligned to transformation goals.
• Embed people processes and values into team routines.
• Develop team capabilities to meet business needs and future readiness.
• Foster inclusive environments that support performance and growth.
• Address people issues and support development planning.
• Mentor emerging leaders and support talent development initiatives.

Operational Effectiveness

• Lead the orchestration of change across Business Banking
• Enable speed to value and responsiveness to organisational imperatives.
• Develop and execute strategic business change communication.
• Drive continuous improvement and innovation in change practices.
• Ensure integration of change initiatives across business units.
• Ensure operational readiness for change initiatives through structured planning.
• Resolve delivery friction and enable cross-functional collaboration.
• Use data insights to improve implementation effectiveness and decision-making.
• Translate strategic goals into functional plans with clear KPIs.
• Manage budgets and resources to support business performance.
• Resolve operational dependencies and friction across teams.
• Use data insights to improve operational efficiency and outcomes.
• Continuously improve processes for agility and quality.

Digital Adoption

• Promote digital tools and platforms that support change execution and adoption.
• Identify opportunities to digitise and automate change processes.
• Monitor digital integration and ensure alignment with business outcomes.
• Use data to measure the end-to-end change cycle, generate insights, and to help make strategic business decisions
• Support digital initiatives that improve efficiency and user experience.
• Monitor platform performance and ensure integration with operations.
• Identify opportunities for automation and digitisation.

Good Governance, Risk and Compliance

• Support governance, risk mitigation, and compliance in change initiatives.
• Implement governance frameworks to support compliant change delivery.
• Lead risk mitigation efforts and ensure audit readiness across change programmes.
• Align change activities with regulatory requirements and internal controls.
• Implement governance and compliance frameworks in team routines.
• Promote risk awareness and respond to regulatory changes.
• Support audit readiness and ensure compliance adherence.
• Manage risk profile and ensure resolution feedback to stakeholders.

Data Monetisation

• Leverage data to inform change strategy and measure impact.
• Ensure data-driven decision-making in implementation planning.
• Explore opportunities to use data for performance improvement and innovation.
• Use data insights to support planning and decision-making.
• Ensure data is validated and used to drive performance.
• Promote data-driven culture and value extraction.

Stakeholder Management

• Promote stakeholder engagement and collaboration.
• Engage stakeholders across business units to ensure alignment and support.
• Manage expectations and communication to facilitate smooth change adoption.
• Build collaborative relationships that enhance delivery and transformation outcomes.
• Manage stakeholder relationships to support delivery and issue resolution.
• Align engagement with transformation priorities.

QUALIFICATIONS AND EXPERIENCE

Education/ Qualification:

• Post Graduate Degree: Honours Degree, Post Graduate Diploma and Professional Qualifications [NQF8]

Field of Study:

• Business, Commerce and Management Studies

Work Experience:

• 12 - 15 years experience in a specific capability of importance to the bank, including a track record of 5 years in a people management position in a large enterprise.
• Experience must include developing integrated customer-centric product or service solutions or corporate practice development while working with and managing stakeholders across business and/or functional areas and budget management.
• Exposure to digital transformation and data-driven decision-making is preferred.
• Demonstrated success in leading enterprise-wide change initiatives and embedding strategic transformation programs
• Experience in engaging executive stakeholders in change strategy alignment and implementation planning

COMPETENCIES

Leadership Competencies:

• Strategic Thinking
• Business Acumen
• Communication
• Influence
• Leadership
• Creativity and Innovation
• Delivering Results
• Adaptability
• Collaboration

Knowledge and Skills:

• Strong commercialisation and monetisation skills with an affinity for finance
• Digital affinity and dexterity that leverages technology to automate and create commercial value
• Mindset of efficiency driven by automation, digitization and cost optimisation, to create client value
• Change management strategy and execution
• Stakeholder engagement and communication
• Business readiness and adoption planning
• Governance and compliance in change initiatives
• Operational excellence in implementation
• Digital adoption and transformation
• Strategic planning and alignment
• Leadership and talent development

Education

• Postgraduate Degrees and Professional Qualifications: Business, Commerce and Management Studies

End Date: September 9, 2025

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Job Summary

• To provide advice and support in practice formulation and associated best practice improvement tactics; enabling the provision of specialist auditing expertise.

Job Description

• Assurance: Support the Audit manager in the identification of risks to be tested by participating in planning sessions. | Assurance: Develop an in-depth knowledge of Absa and the various business areas and use this knowledge to assess risks and controls through identifying, assessing and documenting risks and controls within these processes.

Leadership and Management:

• Team work: Engage proactively with Internal Audit colleagues during assignments and request technical assistance where required and based on knowledge of business areas, provide guidance to other auditors and peers by sharing best practice so that their work meets and sometimes exceeds quality standards.
• Relationship Management: Develop and maintain relationships with key audit contacts on each audit by attending continuous stakeholder meetings. In addition, engage closely with stakeholders during assignments and encourage open discussion and interaction with business on the risks associated in their environment
• Commercial: Display professional scepticism, raising and discussing contentious observations with management and provide evidence to support all issues identified

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: September 4, 2025

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Job Summary

• Work as part of a DevOps team, leverage specialist analysis & testing tools, frameworks, techniques and practices to elicit, define and organize business requirements. Translate & document business requirements into user stories & specifications (Full Stack, Cross System) detailing integration points, business & associated risk / opportunities to be realised.
• And following this analysis, work collaboratively within squads during design & delivery activity including assuming responsibility for manual application testing processes, frameworks & outcomes

Job Description

Analysis (including Business Case)

• Proactively build relationships, apply analytical techniques to elicit and validate business (product & service) needs ahead of demand
• Implement routines to get to know / become an expert in various business processes (e.g. spend time in business & with users)
• Translate elicited needs and knowledge acquired into user story format that is immediately usable for DevOps teams (right language, format for building & testing)
• Prepare and prioritise the backlog of requirements for the user stories linked to the proposed solutions
• Work collaboratively with Tribe Leads (Technical Product / Service Owners) to build a roadmap & vision for the products and services (including detailed analysis requirements & solution scope)
• Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria for all features
• Define testing requirements (pass or fail test cases)
• Support the development of detailed business cases (including defining solution characteristics, effort estimations etc.)

Solution Design (within DevOps Context)

• Translate business requirements into detailed systems requirements. Detailed system requirements must include all capabilities, interfaces and functionalities within and across technologies.
• Build detailed user stories to be leveraged for system requirements design (modular)
• Leverage business analysis & modeling tools and apply notation standards such as UML/BPMN to diagrammatically/visually document: business requirements, business processes, system processes & integration .
• Facilitate processes to ensure integrated requirements are socialized, understood & approved across the broad range of stakeholders to be impacted (this includes various processes e.g. risk / governance forums, change council, scrum meetings / DevOps team capability building, solution design sessions etc.)
• Understand & leverage knowledge on the organisations technical landscape, environment and broader architecture to define integration points across tech stacks for various requirements
• Work collaboratively with project / program teams, squads, scrum masters and engineers to define backlog, release & DevOps / project planning implications of the requirements development & roadmap (what should happen when)
• Continuously improve system requirements mapping (e.g. leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams)
• Work as part of the embedded DevOps team throughout the design process to review solution design (features and functionality)
• Facilitate resolution during development & testing phases for any change requirements

Solution Delivery & Testing (manual)

• Define the manual testing strategy & test cases for various solutions (where it makes sense to do so)
• Define & validate quality & testing parameters (+/-) & plans for the solution (socialize & translate these to automation testing teams)
• Develop manual testing frameworks and patterns for the solution
• Lead the manual testing process for various solutions (e.g. execute test cases, analyse results)
• Provide real time feedback to the DevOps teams on change requirements identified throughout the testing process
• Review & monitor system stability, resilience etc. throughout the testing process (e.g. integration) & in production
• Define & monitor overall backlog planning for effective solution delivery
• Provide Developer & User support during user acceptance testing

People

• Provide coaching & mentoring across the DevOps team as well as to developing analysts across the estate
• Conduct peer reviews & problem solving within and across the broader team

Required:

• Previous experience as developer

Advantageous:

• Experience in Java or C#, SQL

Education

• Bachelor's Degree: Information Technology

End Date: September 8, 2025 

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Job Summary

• Accountable for accurate reporting of financial results and managing financial affairs.

Job Description

Strategy

• Seamlessly integrates for internal supply chain effectiveness and functional integration.
• Execute Functional strategy, create a shared purpose and identity for function
• Accountable for ensuring an optimal and compliant control environment within business unit that appropriately balances risk appetites and customer demand with the need to grow to achieve the financial ambitions and balance sheet aspirations
• Manage the strategic investment budget and Book of Work spend for business, in alignment with the enterprise strategy and prioritised in line with Cluster’s commercial and cultural aspirations. Also ensures that appropriate Returns on Investment (ROI) are realized by building a culture and discipline of benefits tracking.
• Influence shape and sustainability of the business by operating from financial management to market presence and product mix or service lines, to technology, talent, help deliver new revenue streams, to leveraging mergers, acquisitions and divestitures as appropriate.
• Embrace our distinctive brand aspiration and infuse in business.
• Build a culture of inclusivity, diversity, entrepreneurship, and ownership.
• Drive Cluster decisions within Business. Drive BU decisions.
• Accountable for finance narratives & insights driving business.
• Take an eco-system mandate: (geography, customer, channel and product) of business area.
• Influence integration of Treasury, Risk, and Finance from a BU perspective.
• Influence the build of a leading global payments hub, where applicable.
• Stimulate behavior in business to achieve strategic and financial objectives.  Provide leadership to ensure alignment of financial and business strategies.
• Maintain stewardship and excellence which drives performance and sustainable growth through preservation of financial integrity.

Profit and Loss

• Co-accountable for business growth and profitability.
• Accountable to ensure that reporting, controls and enterprise risk programs are operating and functioning as intended.
• Support business leaders in achieving business goals and objectives through the use of advanced modelling and analysis to provide actionable intelligence, beyond data.
• Responsible for financial rigor and control.
• With regards to BCM and Cyber security, influence focus on vulnerability and internal controls assessment to review the data supply chain and identify the location of sensitive data. The CFO needs to understand the risks and then develop a plan to align the BCM & cybersecurity strategy with the business strategy. CFOs must also ensure that processes are in place to understand the relevant BCM and cybersecurity compliance and regulatory requirements.

People Investment

• Coach, inspire, engage, mentor and develop financially and business savvy leaders.
• Build a scalable, digitally-led business.                                                                                                                                                                                                                          
• Help shape society by developing innovative solutions to societal challenges; and expand and augment existing capabilities.
• Embrace a different, more commercial and overtly entrepreneurial way of doing things.
• Focus on Finance skills evolution with innovation and employability at the heart of people management.
• Integrate Big Data and Advanced Analytics into the core of our business.
• Build specialised Finance skills to support mergers and acquisitions, and partnership capabilities to drive opportunity.
• Providing thought leadership to the industry.
• Deliver on our Customer Promise by creating unprecedented, seamless experiences.
• Be an enabler of capabilities, talent and service level to fulfill business and functional responsibilities in an innovative efficient manner.

Education

• Bachelor's Degree: Accounting

End Date: September 8, 2025

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Job Summary

• FAIS recognized qualification is essential, RE5 completed, evidence 12 months commission statements is essential. Provide specialist advise and support for day-to-day work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

• FAIS recognized qualification is essential, RE5 completed, evidence 12 months commission statements is essential. 
• Stakeholder Management: Actively promote and manage the collaborative engagement of internal and external stakeholders, including regulators, suppliers, clients, service providers, business partners and other Absa entities
• Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets
• Customer Engagement: Do activity planning by identifying the clients to be contacted during a particular period. ]
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
• Manage own broker practice: Ensure that staff members (Broker Assistants an Interns as relevant) have a clear understanding of their roles and responsibilities within the practice

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

End Date: September 8, 2025

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Job Summary

• To provide specialist advice and support in area of specialisation enabling the effective implementation of risk frameworks.

Job Description

• Ensure that all activities and duties are carried out in compliance with regulatory requirements Enterprise Risk Management Framework (ERMF), Operational Risk frameworks and related policies and standards.
• Engage with Risk and Compliance colleagues to ensure proper implementation of related policies and standards.
• Support the business in the implementation and embedment of Enterprise Risk Management Framework (ERMF), including those applicable for Risk and Control Self-Assessments (RCSAs), Critical Process Assessments (CPAs), Management Control Approach (MCA), Issue Management, Fraud Management, Combined Assurance, Risk Events, Key Indicators, as well as Dispensations Waivers and Breaches (DWBs) as well as Management Control Approach (MCA).
• Deliver value-added management information, specifically key risk indicator trends, and analysis of the drivers of risks to assist senior management to better manage risks.
• Monitor, measure, prepare and deliver on applicable reports; raising concerns and challenges, escalating associated risks and any material issues identified.
• Support the team in governance-related matters, including but not limited to monitoring and tracking the strategic initiatives, providing administrative support for Committee meetings including documenting minutes and tracking of meeting action items and initiatives where required.

Reporting and Analysis

• Source and interpret data for reporting to the enterprise risk committee and any other related reporting requirements.
• Ensure data quality and accuracy of reporting.
• Support the management reporting of all key concerns as appropriate through monthly and quarterly risk committees, forums, and governance committees.
• Ensure the completeness, accuracy, and validity of reporting through the monitoring of data quality on the Operational Risk Management System (ORMS) and related risk management systems.
• Engage business stakeholders and maintain effective follow-up and tracking of the remediation of weaknesses and control gaps identified.
• Reporting of all material concerns as appropriate and through risk and control governance committees.

Education and Experience Required

• B degree or equivalent specialising in Operational Risk Management / Audit / Business Management
• 3 years’ experience in a Risk Environment and/or Financial Industry

Knowledge and Skills:

• Knowledge of the risk environment and risk management principles.
• An understanding of the operations of an investment and/or stockbroking business would be preferred.
• Keeping abreast of changes in industry and developing of own competency through continuing education.
• Proficiency in ORMS system preferred.

Competencies:

• Deciding and initiating action
• Persuading and influencing
• Relating and networking
• Working independently
• Presenting and communicating information
• Analysing data (including data analytics and dashboards)
• Adaptability
• Planning and organising
• Coping with pressure and setbacks
• Learning and researching

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: September 5, 2025

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Job Summary

• To build, deploy and run services that underpin operational performance – leading and directing the operational environment and business architecture that drives productivity, support and enable the translation of strategy into action, including but not limited to process improvement, innovation, operations, service quality, strategic change management and first line operational risk for the Business Unit (BU).

Job Description

Strategy Formulation and Execution

• Set and cascade the functional strategy with supporting operating model and ensure resources are in place for its execution, ensuring seamless integration of the functional strategy into a cohesive commercial business plan.
• Formulate and implement an integrated Operations strategy moving towards a lean operation to ensure a sustainable (cost efficient) operating model across the product house/ BU contributing to business profitability.
• Strategic formulation is inclusive of operations in service of the customer (customer primacy), driving the digital adoption agenda and supporting data monetisation from an operations perspective (highlight opportunities).

Governance, Risk and Control/Compliance

• Direct the first line of defense for organisational risk management, overseeing a dedicated team to implement robust internal controls, ensure adherence to regulatory and compliance standards, and proactively address potential operational risks, safeguarding the business from internal and external threats.
• Oversee the implementation of, and conformance to, Group Risk and Compliance requirements within the operating environment, in line with set risk appetite
• Drive governance, risk mitigation and compliance in all Operations and Strategic Change initiatives.
• Ensure the fulfilment of all required governance activities, including tracking and reporting.
• Implement new policies and frameworks as needed (received from IC Governance and Control and group functions).
• Collaborate with risk management teams to assess potential risks associated with strategic decisions
• Encourage the importance of compliance in the team, ensure that the team is compliant and adheres to all internal audit and compliance requirements.

Operational Excellence

• Drive and optimise the end-to-end operational infrastructure supporting A&I business. This includes governance, risk controls, adviser enablement, client onboarding, and servicing processes. Ensure operational resilience, regulatory compliance, and alignment to strategic growth initiatives.
• Develop and communicate defined strategic levers for operational effectiveness and efficiency based on the A&I strategy cascade (collaborate with Tech & Ops, Frontline, PPB COO to ensure input into a holistic business view of operational levers).
• Lead the development and execution of operational strategies that improve productivity, streamline processes, and reduce cost-to-serve across the value chain. Ensure consistent delivery of performance targets through operational discipline, process re-engineering, and scalable support structures.

Strategic Change and Business Transformation:

• Oversee and direct the implementation of change programmes aimed at driving business strategy and improving operational efficiency.
• Direct the alignment of people, processes & systems to deliver on the BU’s operations strategy (tech & business capabilities).

Digital Transformation

• Oversee the design, deployment, and adoption of digital capabilities to modernize business operations and enhance client experience.
• Champion data-led decision-making, automation, and digital platforms that unlock value, improve turnaround times, and enable a more agile operating model.
• Leverage data-driven insights and operational best practices to optimise workflows, drive continuous improvement, and foster a culture of operational excellence within the organisation

Client-Driven Innovation and Growth:

• Stay abreast of industry trends and role players and ensure that A&I is well-positioned to provide competitive and industry-leading products and services.
• Build and maintain trusting relationships with key customers, clients, partners, and stakeholders.
• Deliberately seek opportunities to digitise, automate and implement solutions for customer primacy, innovation, and operational effectiveness.
• Utilise resources and encourage the use of new technology (software products, apps, websites, etc.) to their fullest potential and derive maximum value from a digital process or solution.

Customer Experience

• Champion a customer-first culture within the business, ensuring that all decisions and strategies prioritise the customer experience.
• Define and communicate the customer service framework across the BU (Collaborate with Strategy & Product)
• Execute and enhance customer experience frameworks, and SOPs while driving VOC, NPS, CSAT, CRM, and complaints management
• Regularly assessing customer (Incl. Dealer) satisfaction levels implementing initiatives to enhance engagement and loyalty.

Supplier Management 

• Lead the strategic management of third-party supplier relationships across the organisation, driving alignment with business unit objectives and supplier development targets, while ensuring contract compliance, operational excellence, and the continuous delivery of high-value services

People and Talent  

• Coach, mentor and manage team members toward driving business objectives and ensuring colleague development.
• Maintain and drive strong operational and solutioning capabilities within the team to deliver on evolving processes and technologies.
• Drive colleague experience and stability and create a culture of continuous improvement.

Stakeholder Engagement and Management  

• Actively promote and manage the collaborative engagement of internal and external stakeholders, including regulators, suppliers, clients, service providers, business partners and other Absa entities
• Collaborate within A&I and across Absa clusters (Commercial & Product Capabilities, Customer, Future shaping & Experience delivery Capabilities, Business Banking and CIB) to drive operational excellence and receive input and recommendations on operational improvement opportunities and priorities.
• Be a proactive member of the COO community within the PBB under the direction of the Cluster Chief Operations Officer.

Preferred Education:

• Minimum B-degree in Business Administration, Commerce or Banking
• Desired Post Graduate Degree (NQF level no.8+)
• Certification in lean and efficiency methodology an added advantage (i.e. Six Sigma)
• Project Management qualification/ certification and added advantage

Preferred Experience

• 10+ years (Technical/Managerial) experience
• Experience in leading teams at a senior level
• Track record of business operations and risk management and process improvement

Knowledge and Skills:

• Business Acumen
• Commercial Astuteness
• Finance management
• Strategy Implementation
• Business Project Implementation and management
• Superior understanding of Business Operations Management
• Superior understanding of Customer Service Management
• Innovation Leadership
• Communication
• Analytical skills
• Coordinating
• Networking

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: September 10, 2025

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Job Summary

• To provide specialist advice and support in area of specialisation enabling the effective implementation of risk frameworks.

Job Description

• The Junior Risk Specialist will work in a fast-paced and challenging environment and will have the opportunity to develop their skills and expertise in the field of auditing
• The Assurance Officer is responsible for supporting the planning, execution, and reporting of planned reviews for the Business Unit . They will work collaboratively with other members of the Assurance team to ensure that key controls identified to manage key risks within the organisation are adequate and operate effectively in mitigating the related risks

Key Responsibilities:

• Work with the Assurance team to plan, execute, and report on planned reviews .
• Review and analyze the key process, Risk and Control Self-Assessments (RCSAs) and other documentation to identify areas of risk and potential audit issues.
• Prepare workpapers that support review conclusions and recommendations, including documentation of audit procedures performed, findings, and conclusions.
• Assist with the drafting of review reports that clearly and concisely communicate the results of the audit to Business Stakeholders.
• Develop and maintain effective working relationships with business stakeholders and other members of the Assurance team.
• Stay up-to-date with industry developments and apply these to audit engagements.
• Assist with special projects and other duties as assigned by management.

Qualifications

• Bachelor's degree or Diploma in Risk Management, Auditing or related field.
• Minimum of 1-2 years of relevant experience in Life Insurance and assurance.
• Critical Process Approach (CPA) track preferred.
• Strong knowledge of Life Insurance legislation
• Ability to work collaboratively with others and effectively communicate with stakeholders and colleagues.
• Strong analytical, organizational, and problem-solving skills.
• Ability to work independently, prioritize tasks, and meet deadlines.
• Proficiency with Microsoft Excel. Word, Powerpoint
• The Assurance Officer will work in a fast-paced and challenging environment and will have the opportunity to develop their skills and expertise in the field of auditing

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

End Date: September 10, 2025

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Job Summary

• To lead and optimize the acquisition and pricing strategy for the Home Loans portfolio, ensuring alignment with the bank’s credit risk appetite, regulatory requirements, and profitability objectives. This role is pivotal in balancing risk, reward, and competitiveness in new customer onboarding and loan origination.

Job Description

Strategic Leadership

• Develop and execute acquisition and pricing strategies that drive quality growth in the Home Loans portfolio.
• Align acquisition and pricing policies with the bank’s credit risk framework and regulatory standards.
• Collaborate with Product, Marketing, Distribution, and Finance teams to ensure strategies are commercially viable and risk-aligned.

Credit Risk Oversight

• Define and maintain credit risk parameters for new originations.
• Monitor portfolio performance of newly acquired accounts and adjust strategies accordingly.
• Lead the development and refinement of credit scorecards and decisioning models.

Pricing Strategy

• Own the pricing framework for Home Loans, ensuring it reflects risk-based pricing principles.
• Work with Finance and Treasury to incorporate cost of funds, capital allocation, and profitability metrics.
• Monitor competitive pricing trends and adjust pricing strategies to maintain market relevance and margin integrity.
• Ensure pricing decisions are data-driven and support sustainable growth.

Policy & Governance

• Own and update credit acquisition and pricing policies and procedures.
• Ensure compliance with internal governance, regulatory requirements (e.g., NCR, Basel), and audit standards.
• Represent acquisition and pricing risk in governance forums and credit committees.

Data & Analytics

• Use advanced analytics to identify trends, opportunities, and risks in acquisition and pricing performance.
• Partner with data science teams to enhance predictive models, segmentation strategies, and elasticity analysis.
• Monitor early delinquency, vintage performance, and margin trends to inform acquisition and pricing adjustments.

Stakeholder Engagement

• Engage with internal stakeholders including Risk, Legal, Compliance, Finance, and Operations.
• Influence senior leadership on acquisition and pricing strategy and risk appetite.
• Liaise with external partners (e.g., credit bureaus, mortgage originators) to enhance acquisition and pricing capabilities.

Qualifications & Experience:

• Bachelor’s degree in Finance, Risk Management, Economics, or related field (Master’s preferred).
• 10+ years in credit risk and/or pricing, with at least 5 years in a leadership role focused on acquisition or originations.
• Deep understanding of secured lending, particularly home loans.
• Experience with risk-based pricing, credit scoring, and regulatory frameworks.

Skills & Competencies:

• Work under pressure
• Strategic thinking and commercial acumen.
• Strong analytical and quantitative skills, including pricing and profitability modeling.
• Excellent stakeholder management and communication.
• Proficiency in risk systems, pricing engines, and data platforms.
• Leadership and team development capabilities.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: September 16, 2025

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Job Summary

• To provide defined end-to-end relationship management services with stakeholders in respect of a variety of Trust products, including Testamentary Trusts, Intervivos Trusts, Policy Trusts, Curatorships, Medical Negligence Trusts and Road Accident Fund Trusts to ensure the retention of existing clients and stakeholders as well as to secure new sources of business and accumulation of assets under management from these sources.

Job Description

• Relationship Management: Establish and maintain professional relationships through networking with industry leaders, regulators and policy makers as well as business partners that are key in the development of new ventures
• Delivery Business Development: Champion and manage business bulk acquisition strategic plan in line with Absa Business unit strategy
• Market Intelligence: Collect market intelligence through research by reading articles, publications, internet, word of mouth and networking on a daily basis to keep abreast of market developments
• People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development \
• Operations & Compliance: Actively keep up to date with all relevant knowledge, legislation and developments within the business unit and banking industry that may have an impact on the Business Advantage.

Accountability: Stakeholder Management and Customer Service

• Build strong relationships with existing as well as with new clients
• Build and maintain strong professional relationships with industry leaders, regulators, policymakers, business partners, and intermediaries.
• Build strong relationships with individual clients in as far as initial consultation, handover process from clients and needs analysis are concerned
• Build strong relationships with the Master of the High Court and other relevant institutions
• Effectively communicate developments within areas of activity to all relevant stakeholders
• Liaise with various Business Unit Heads within Absa Group
• To liaise with Absa Trust Legal and Compliance to ensure alignment within Absa Trust in the areas of technical legal and compliance matters
• Deal (telephonically, electronically, written communication, correspondences, and face to face) with clients both internally and externally on a professional basis to ensure that a high standard of customer service is given
• Resolve customer complaints relating to the Fiduciary Industry (Wills, Trust and Estates) and ensure customer complaints are addressed and that the client is satisfied with the outcome within a period within 24 hours. Contact the client and ensure that the matter has been resolved.

Accountability: Advisory Services

• Provide technical training in the specialised area of Trust Services and ensure transfer of skills to the administrative staff
• Support technical interpretation and usage of Trust Services to clients and stakeholders
• To consult directly with clients regarding current and future client value propositions in respect of Trust products
• To provide expert inputs as required in strategic projects / initiatives, forming a key part of the Trust Services offering

Accountability: Generation of Assets Under Management/Administration

• Ensure personal new business targets are met after mutual agreement by Management on Trust products from existing and new sources of business
• Champion and execute the strategic plan for bulk acquisition and growth of the trust business.
• Identify and pursue new business opportunities through networking, referrals, and partnerships.
• Present trust solutions to prospective clients and stakeholders in a compelling and compliant manner.
• Collaborate with internal teams to develop marketing and awareness initiatives that support sales goals.

Accountability: Marketing and Awareness

• Design marketing material and relating collateral in respect of trust products in collaboration with the Branch Manager and General Manager: Trust Services
• Plan and arrange marketing events and seminars in collaboration with the marketing team, the Branch Manager and the General Manager: Trust Services
• Stay abreast of market trends, competitor activity, and regulatory changes through daily research and stakeholder engagement.
• Provide strategic insights to inform product development, positioning, and business planning.
• Represent the trust business at industry events, forums, and client engagements.

Accountability: Compliance

• Adhere to ABSA compliance requirements and industry related legislation to maintain a high standard of service.
• Adhere to business processes and controls practice; non-adherence may lead to disciplinary actions.
• Complete all compulsory compliance and legislation training within the required timeframes as prescribed by Absa Risk.
• Adhere to risk and compliance policies in terms of Environmental Health and Safety, Information Security, Records Management and Money Laundering, Sanctions etc.
• Maintain compliance with relevant legislation and regulatory requirements (e.g., Trust Property Control Act, FAIS, FICA).
• Monitor and manage operational risk and ensure adherence to internal controls and governance standards.

Team Leadership

• Lead, coach, and mentor a team of trust administrators to achieve business and service excellence.
• Drive a high-performance culture through regular feedback, performance reviews, and development planning.
• Foster a collaborative and accountable team environment aligned with company values and objectives.

Education and Experience Required

• NQF level 6: relevant B Degree, or Advanced Estate and Trust Diploma, or LEAD Certificate, or Certificate in Advanced Trust Law
• Two years' experience on management level
• Four years' experience in the fiduciary environment
• Strong understanding of trust structures, estate planning, and fiduciary responsibilities.
• Demonstrated success in business development and sales within financial services.
• Excellent communication, negotiation, and relationship-building skills.
• Familiar with regulatory frameworks governing trust services.

Knowledge & Skills:

• MS Office (Word, PowerPoint and Excel, Outlook)
• Interpersonal skills
• Present a professional image both internally and externally
• Communication skills
• Ability to work under pressure
• Planning
• Relationship Management
• Analytical Skills
• Numerical skills
• Presentation skills
• Coaching and mentoring skills
• Financial analysis and risk assessment
• Marketing and Sales Skills

Competencies:

• Working with people
• Adhering to principles and values
• Analyzing
• Relating and networking
• Applying expertise and technology
• Delivering results and meeting customer expectations
• Planning and Organising
• Achieving personal work goals and objectives

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: September 10, 2025

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Job Summary

• The Cheques Team, within Core Banking (a division of Everyday Banking), is seeking a seasoned Senior Cobol Support Engineer. This role requires a flexible individual who is willing to take on a standby rotation once a month for one week.

Job Description

Cobol Engineer (Cheques Support)

• The Core Banking Division is looking for a Senior Cobol Developer to join our Everyday Banking Core Technology Support team. The successful applicant will be responsible for maintaining and enhancing applications developed in COBOL, ensuring high system availability, and resolving production incidents in a timely manner.

Key responsibilities:

• Provide production support for COBOL-based applications, including issue investigation and resolution.
• Analyze and troubleshoot system problems, providing timely and efficient fixes.
• Participate in root cause analysis and implement long-term solutions to recurring issues.
• Enhance and maintain legacy COBOL applications to meet evolving business requirements.
• Work collaboratively with QA, business analysts, and other developers to deliver robust solutions.
• This position includes 24/7 standby responsibilities on a rotational basis

Key critical skills required:

• Cobol Programmer, at least 5 years' experience (Mainframe)
• JCL skills required, at least 5 years' experience
• Intermediate to Expert level experience in IMS & DB2 Databases
• TSO/ISPF, ISPW, Code Pipeline is required. Easytrieve will be an added advantage
• Experience in supporting and troubleshooting production environments.
• Familiarity with batch and real-time processing.
• Knowledge of change control (SNOW) and version management tools
• Excellent problem-solving skills and attention to detail.

Education

• Bachelor's Degree: Information Technology

End Date: September 7, 2025

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Job Summary

• Enterprise Leadership of the Credit function relating to a specific credit segment, product or sector. Accountable for managing the strategic direction and delivery of the credit requirements for the identified portfolio (including sub-portfolios, if applicable), such that the banks competitive position is protected and enhanced whilst maintaining and protecting the quality of the underlying asset book.

Job Description

Accountabilities:

Process:

• Ensure a fit for purpose credit strategy and framework for the underlying sector, segment or product in Relationship Banking that is relevant to the needs of customers and revenue generation requirements and targeted cost to serve.
• Accountable for the credit strategies across the product life cycle: acquisition, authorizations, portfolio credit limit management, re-issues, high risk exposure management, collections and recoveries
• Analyze, interpret and produce detailed reports that explain trends, discrepancies and inconsistencies.
• Develop, align and implement a tactical strategy and associated policies and guidelines within multiple practices.
• Develop a plan for multiple practice changes and specify the priorities of delivery plans and resources needed that puts a premium on simplicity, agility, innovation and incorporates the understanding of customer needs.
• Anticipate tactical strategy and practice issues for multiple practices and proactively develop solutions to enhance the quality of problem resolution.
• Contribute to the review and design of the business architectures (people, systems, processes, products, market segments and geography) to maintain competitive advantage, reduce cost and improve profitability.
• Conduct appropriate research and act as the strategic advisor and subject matter expert in respect of Credit requirements for allocated portfolio.
• Represent Relationship Banking, participate and contribute to industry and Bank wide forums and governance structures as required or directed.
• Interlock with key stakeholders in Relationship Banking and high value clients to obtain a commercial awareness of the local market and industry specifics leading to improved customer solutions
• Develop, maintain and review the appropriate mandate and scale, suitable lending criteria and risk appetites for the allocated portfolio.
• Drive improved data quality and RWA’s as wells as Economic Capital and Risk Capital returns; and continuously improve efficiencies, control and automation.
• Review quality credit assessments and present bespoke/bankable solutions pertaining to high value clients and transactions for the allocated credit portfolio.
• Accountable for the management and reporting of the end-to-end credit process within allocated region, ensuring service delivery exceeds the expectations of stakeholders pertaining to turnaround times and client visits for the allocated credit portfolio.
• Interlock with Supporting Functions in Relationship Banking (COO, Governance and Distressed Debt and others as appropriate) to ensure the appropriate level of delivery to achieve the needs of customers and revenue generation requirements and target costs.
• Participate in the financial planning cycles (MTP, STP and Revised Annual Forecast (RAF) for the portfolio by providing a view on impairments, expected losses, economic capital and other elements
• Direct responsibility for managing impairment and fraud costs and necessary remedial actions to deliver on annual STP. Actively manage costs, portfolio shape, quality and return resilience through the cycle.
• Support the development of credit tracking for tactical plans and credit scoreboards for the allocated portfolio and take corrective actions where required.

Client/Customer

• Develop tactical strategies for the integration of service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service across multiple practices.
• Accountable for transforming and delivering the target customer experience in support of RB’s strategic aspirations through the appropriate credit frameworks, policy and processes.
• In partnership with the respective RB clusters, develop deep insights into customer needs, expectations and behaviors pertaining to the use of credit frameworks, policies and processes and align offerings that are innovative and competitive.

Finance

• Contribute to the setting of budgets, minimize expenditure and manage costs and assets effectively.
• Develop, implement and monitor a cycle of medium-term cost improvements.

Learning & Growth

• Create an engaging, enabling and productive work climate aligned to the employee value proposition.
• Develop and implement multi-practice change management initiatives.
• Builds and sustains a culture that aligns to RB’s aspirational colleague experience to deliver the target customer experience and financial performance.
• Implement corporate governance and compliance policies in multiple practice areas in order to identify and manage risk liabilities.
• Accountable for ensuring an optimal and compliant control environment within the allocated Portfolio that appropriately balances risk appetites and customer demand with the need to grow to achieve the financial ambitions and balance sheet aspirations of Revenue
• Implement agreed performance controls to proactively measure achievement against strategic targets and address changes or non-performance.
• Ensure that the credit function for the allocated Portfolio possess the required capabilities (infrastructure, people, process and culture) to comply with relevant regulations governing selling and to enable the delivery of RB’s strategic goals.

Education and Experience required

• Chartered Accountant CA(SA)], or
• Desired Post Graduate Degree (NQF level no.8+)
• 8 - 10 years’ experience in a similar environment, of which 3 - 4 years at senior management level.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: September 12, 2025

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Job Summary

• To develop tactical strategy and delivery plans, formulate associated practice and to ensure operational implementation and adoption across a single practice i.t.o. Finance methodology, governance and delivery objectives.

Job Description

• Ensure the liquidity risk frameworks, policies and standards are fit for purpose, understood, well communicated, and adhered to by all relevant stakeholders.
• Understand liquidity risk as it pertains to banking as well as the workings of the liquidity metrics (regulatory and internal) and provide advice on the liquidity impact of proposed new products to ensure they are structured optimally for liquidity purposes.
• Provide regulatory advice on liquidity regulatory matters to ensure the banking liquidity regulations are adhered to across business.
• Influence the industry and regulatory bodies via liquidity risk industry discussions.
• Lead regulatory change initiatives to ensure a wide understanding across Absa and how it will impact business and identify opportunities for optimisation.
• Design, lead prepare inputs and review liquidity regulatory reports such as, but not limited to, ILAAP, ICAAP, Recovery Plan; ensuring compliance with regulations, completeness, accuracy and relevance of the information to be presented, to enable Senior Management to make informed decisions.
• Design, develop and implement Funding in Resolution requirements that adhere to the Resolution Framework.
• Develop internal liquidity stress scenarios and ensure all stress testing approaches and assumptions remain appropriate given the risk profile of the bank, taking into consideration emerging risks.
• Prepare presentations that are packaged to reflect the business unit's brand and the Senior Business Manager’s preferred style and present topics to Senior Management.
• Develop internal capability through the recruitment and development of a capable team member who will ensure the necessary resources are in place to achieve business strategy and objectives.
• Motivate team member through coaching and mentoring them to perform optimally, create a sense of urgency and excitement around the business and ensure that they strive to deliver optimally.

Experience:

• At least 5 years’ experience in liquidity risk management within the banking sector
• Qualification: BComm or similar degree or risk management qualification

Core competencies:

• Business acumen
• Results orientated
• Attention to detail
• Communication (written and verbal)
• Collaborating and influencing
• Technical liquidity knowledge and understanding

Education

• Postgraduate Degrees and Professional Qualifications: Financial Sciences (Required)

End Date: September 10, 2025 

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Job Summary

• Support the Relationship Executive in the optimisation of profit and economic value for portfolios of Premium Business key account clients requiring high complexity commercial banking requirements by focusing:
• origination efforts to quire new clients;
• cross-sell to existing client base;
• coverage efforts to service clients in accordance to the segment CVP

Job Description

• Portfolio Management: Ensure appropriate management of respective portfolios that includes but not limited to client engagement, portfolio performance management, reporting and executing of client requirements
• Business Development: Agree financial targets/new business targets and set out tactical plans to achieve this on an annual basis
• Risk Management: Ensure that portfolio meets the required risk management standards

Education

• National Diplomas and Advanced Certificates: Business, Commerce and Management Studies

End Date: September 10, 2025 

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Job Summary

• To identify the long term (life) risk and give advice to clients on their life assurance needs using the limited architecture framework. To provide solutions for the client's long term insurance and financial planning needs by regularly reviewing the client's portfolio in order to build a sustainable broker practice

Job Description

Accountability: To establish and maintain a professional relationship with all stakeholders (Client, Bank personnel, product providers and Adviser Support staff) Participate in reciprocal leads activities and sales/pipeline meetings to identify opportunities for new or repeat business, and fully utilising Absa’s bancassurance structure.

• Assess client’s needs through use of recommended needs analysis tools, ensuring that the client is aware of the full value proposition offered by AIFA.
• Prepare recommendation and quote for appropriate risk and investment solutions based on the client’s individual needs and profile.
• Present recommendation to clients, ensuring that all FAIS regulations are followed regarding advice given.
• Follow all the steps in the designated client engagement process as specified by Absa Advisers.
• Provide regular feedback to the Regional Manager on actions taken to progress the lead to business. Network, on an ongoing basis, with all stakeholders in Everyday Banking (PGM’s and Regional Managers) and elsewhere by attending their meetings and social gatherings to position the Absa Advisers' value proposition to the Bank and to the clients

Accountability: Meet sales and/or growth targets Do activity planning by identifying the clients to be approached/contacted during a particular period in conjunction with Everyday Advice Executive.

• Using the leads information provided by the source and or Regional Manager listings, as well as leads sourced through own prospecting activities and determine the client's financial needs. Make exclusive use of Absa’s Financial Needs Analysis tool to conduct a comprehensive Financial Needs Analysis for the client.
• Obtain the client's consent to access his/her existing policy information by getting him/her to sign the relevant documents to get a comprehensive view of the client's financial needs.
• Discuss various possible solutions and options available with the client and thereafter recommend the most appropriate products and or solution(s) to address financial needs.
• Generate and discuss a formal recommendation including product quote(s) for the client. On acceptance of part or all the advice recommendations, complete the necessary product application forms and ensure that the client signs the forms to indicate his/her consent to engage in a transaction(s).
• Gather, generate, and complete all the necessary compliance documentation (e.g., Client Advice Record, copy of ID, Financial Needs Analysis, FICA).
• Submit the proposal forms to the relevant product providers for processing. Ensure that the issued policy aligns to the recommended product.
• Review the client's portfolio at a minimum of once a year and contact the client based on the adviser and client agreed contact strategy to maintain a healthy client relationship.
• Provide a report back to the Regional Manager and Everyday Banking stakeholders on the strike rate (i.e., the number of leads provided that were converted to business) where applicable.
• Seek business opportunities from external sources as necessary to grow the book of business and reciprocate leads to Regional Managers and PGM’s.

Accountability: Manage own commission earnings •

• Capture the correct Policy Relevant Information (PRI) number on the Commission system.
• On a monthly basis, check the accuracy of the commission statements received from the Broker Commissions department.  Verify that all the PRI numbers reconcile to the commission paid and reflected on the statements Keep the client database up to date by ensuring that new clients are added to the database.
• Follow up on unpaid premiums and lapses by contacting the clients to establish the reasons for the problems Manage the suspense account timeously by clearing it on the system at month end.

Accountability: Practice Management

• Ensure that staff members (Adviser Assistants) have a clear understanding of their roles and responsibilities within the adviser practice.
• Arrange for staff members to receive the relevant training (Absa programs for the Interns) e.g., systems training, product training and operational training.
• Provide coaching and mentoring to assistant(s) with regards to facilitate knowledge and skills development.
• Participate performance development (PD) discussions as required by the Absa performance management standards.
• Take the necessary corrective actions in cases of underperformance in consultation with the Regional Manager. Implement controls with regards to compliant record keeping in accordance with minimum Absa business standards (i.e. FAIS, FICA, FSB and) Liaise with  Provincial Operations Office) with regards to maintenance of systems and equipment and provision of other services
• Complete all the required compliance exams in the specified timeframes (e.g. Anti-Money Laundering, Sanctions, BCM, Basic Financial Crime Concepts). Remain fit and proper as required for FAIS flagged roles.
• Provide monthly feedback to the branch, and Business Bank, regarding non-interest income (seat costs) and cross-selling opportunities
• Segment the client base according to profile, income potential and commission income.
• Engage with business development strategies with the support of the Regional Manager and our practice management subject matter experts to maximise the sustainability of the adviser practice

Accountability: Personal Development

• Attend all the required training to attain accreditation to market Absa approved products.
• Attend all the requisite internal training (i.e FAIS-related programs/courses).
• Attain the required FAIS credits in order to attain Fit and Proper status
• Ensure that Fit and Proper status is maintained (honesty, integrity, financial solvency)

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

End Date: September 30, 2025

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Job Summary

• Optimise the profit and economic value of portfolios of Growth Business key account clients requiring medium to high complexity commercial banking requirements by focusing:
• origination efforts to quire new clients;
• cross-sell to existing client base;
• coverage efforts to service clients in accordance to the segment CVP

Job Description

• Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
• Relationship and Service Management: Actively develop strong client relationships. Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients
• Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

End Date: September 9, 2025

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Job Summary

• To lead and strategically manage the Microinsurance division within the bank, ensuring sustainable growth, profitability, regulatory compliance, customer-centric product development, and operational excellence. The role is pivotal in driving financial inclusion through accessible insurance solutions tailored to underserved and low-income segments.

Job Description

Accountability:  Strategy Development

• Develop and execute the Microinsurance strategy aligned with the bank’s broader financial inclusion and insurance goals.
• Identify market opportunities and trends to expand the microinsurance portfolio.
• Drive product, operational, and distribution strategy, collaborating across the Group to unlock synergies and expand market share through integrated channels
• Lead innovation in product design, distribution channels, and customer engagement.
• Monitor external trends to assess their impact on insurance operations and strategy

Accountability: Business & Service Management

• Oversee the design and pricing of microinsurance products (e.g., funeral cover, hospital cash plans, credit life).
• Ensure products meet regulatory requirements and customer needs.
• Monitor product performance and customer feedback for continuous improvement.
• Manage the unit’s P&L, budgeting, financial reporting and shareholder return expectations.
• Optimize operational efficiency and cost structures to maintain competitive advantage
• Drive digital transformation and automation of processes to support the bank’s digital transformation strategy
• Evaluate investment opportunities and allocate capital within mandate.
• Define and monitor balanced scorecard performance indicators for the portfolio.
• Take ownership for the business performance and business outcomes reporting on variances against RAF and STP targets.

Accountability: Business Development, Partnerships & Relationship Management

• Build strategic partnerships with fintech’s, mobile network operators, community organizations, and government bodies.
• Drive channel diversification including digital, branch, agent, and mobile platforms.
• Oversee marketing and outreach initiatives to increase product uptake.
• Meet annually with the ombudsman and regulatory bodies to maintain strong relations and identify improvement areas.
• Participate as a member of the relevant Industry bodies and collaborate with various industry leaders to influence trends in the marketplace.
• Build and develop relationships across the group with various stakeholders with the intention of breaking down silos to maximise business growth.

Accountability:  People Management

• Lead a multidisciplinary teams including actuaries, underwriters, product managers, and sales professionals to deliver against strategic priorities.
• Foster a high-performance culture and talent development within the business including promoting diversity, equity, and inclusion within the team.
• Own people risk management, monitor metrics, and implement corrective actions.
• Ensure effective execution of performance development standards.
• Co-develop and resource a learning strategy aligned to business needs.
• Maintain and update succession plans for key roles.
• Embed and meet group transformation objectives.
• Interview and recruit direct reports with People Partner support.
• Review workforce plans and reallocates resources as needed.
• Approve performance ratings, incentives, and consistency check outcomes.
• Act on employee survey insights to enhance EVP.

Accountability: Risk Management

• Ensure full compliance with the South African Microinsurance Regulatory Framework
• Implement robust governance, risk management, and actuarial oversight 
• Liaise with the relevant regulatory bodies to manage and mitigate risk  
• Own principal risks per the Enterprise Risk Management framework and ensure effective controls.
• Foster a proactive risk and compliance culture.
• Lead resolution of audit, assurance, and compliance findings; oversee closure and assurance testing.
• Assess and attest to control status of the portfolio.
• Take full ownership of relevant risk categories within the portfolio

Accountability: Reporting and Committee Participation

• Represent Micro Insurance in the relevant meetings sign off packs ahead of distribution.
• Serve as Managing Executive for Microinsurance in Absa Insurance board meetings and participate in subsidiary boards across the bank.
• Attend keyboard sub-committees, including Actuarial and Audit Risk & Compliance Committees.
• Engage in governance forums and review financial reports, including monthly management accounts.
• Contribute to the Cluster Executive Committee, reporting progress against the annual business plan.

Prefferred Education

• NQF Level 7 – Honours / master’s degree (preference a technical Insurance qualification).
• Minimum 10 years’ experience in insurance or financial services, with at least 5 years in a senior
• 10 – 15 years in a corporate or commercial banking role, building trusted relationships with clients and presence in the industry
• Experience in setting a vision for long-term organisational success at regional business level and proven track-record implementing respective strategic plans
• Exposure at an Executive Committee level, contributing to the development and execution of business strategic objectives, plans and policies
• Experience engaging internal and external stakeholders at the highest levels, including Board members and senior executives, to build and manage key relationships
• Track-record building and maintaining commercial corporate client relationships (corporates, multinationals, global) across multiple sectors and geographies
• Has operated within periods of both sustained economic growth and turbulence, in a sector that is highly regulated, competitive and going through transformation

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

End Date: September 9, 2025