Current Jobs at Momentum Metropolitan Holdings Limited

Role Purpose    

• Guardrisk Life is looking for a New Business Portfolio Manager to join our Affinities Life Marketing team.
• You will play an instrumental part in growing the Guardrisk Life business by marketing Guardrisk Life products and value proposition in line with strategy.
• The ideal candidate is a person that wants to actively drive new business and corporate transactions. This is a client-facing role and will involve collaboration with clients and technical teams to develop and take to market tailored risk solutions. 

Requirements    

• Relevant Degree and/or Insurance qualification.
• Marketing team consists of individuals with various technical skills such as actuaries, attorneys, accountants.
• Candidate will be required to obtain an RE5 designation.
• 2 - 4 years’ experience in the insurance and financial services industries.
• Strong life insurance knowledge with excellent people skills to negotiate optimal solutions with various stakeholders.
• Preferred: Dealmaking experience a definite advantage.

Duties & Responsibilities    

• Identify, develop and drive new business opportunities, value propositions and proposals in line with Guardrisk Life’s strategy.
• Identify and consult with prospective clients on their business goals to position insurance as a commercial opportunity that can grow their revenue. This engagement encompasses the full insurance value chain; the strategic objectives of the target company and commercial structures.
• This includes taking responsibility for the following functions with assistance from the larger team and technical areas.
• Deal structuring.
• Advising clients on operating models in an outsourced insurance value chain.
• Taking clients through the Guardrisk Life new business process.
• Preparing business cases for consideration at the Guardrisk Life New Business and Product Management Committees.
• Identify and consult with prospective clients on their business goals to position insurance as a commercial opportunity that can grow their revenue.
• Managing opportunities from prospect to execution phase. This includes consulting with prospective clients to refine business cases (commercial viability; products, reinsurance etc.) and managing prospects through Guardrisk Life’s due diligence processes.
• Marketing and cross selling of Guardrisk Life’s products and services to existing clients.
• Assisting clients with product development for third-party risks.

Competencies    

• Results-driven in pursuing new business opportunities.
• Well-developed people skills.
• Ability to liaise and build relationships with different stakeholders at all levels of the value chain.
• Excellent verbal and written communication skills.
• Excellent presentation and negotiation skills.
• Critical thinking skills.
• Business acumen.
• Deadline driven and an ability to work under pressure.
• Ability and willingness to learn complex concepts and apply learnings to understand and interpret financial statements and insurance valuation reports.
• Ability to operate both independently as well as play a role in the Guardrisk Life team and to contribute to the greater Guardrisk group.

Deadline:20th November,2025

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Role Purpose    

• To lead the life distribution function at Zestlife, driving growth through strategic channel development, sales performance management, and digital enablement. This role is pivotal in expanding Zestlife’s life insurance footprint and enhancing call centre productivity and partner channel success.

Requirements    
Qualification

• CA(SA), Actuary, or strong commercial sales executive with deep experience in life insurance.

Experience

• 8–10 years in life product sales, development, or distribution management.
• Call centre leadership experience highly advantageous.
• Tech-savvy with a passion for digital transformation in distribution models.

Duties & Responsibilities    
Sales Leadership

• Oversee life insurance call centre operations, including performance metrics and incentive structures.
• Manage dealer segment and third-party sales initiatives.

Strategic Distribution Planning

• Develop and execute a life product distribution strategy aligned with business goals.
• Identify new opportunities and channels for life insurance product growth.

Technology & Innovation

• Chair the optimisation committee focused on fintech integration and call centre system enhancement.
• Leverage data and automation to improve efficiency and client conversion.

Product Development & Execution

• Collaborate with actuarial, operations, and marketing teams in developing and refining life products.
• Drive implementation and rollout across distribution teams.

Governance & Compliance

• Ensure adherence to regulatory standards and internal controls.
• Lead operational and governance meetings related to sales and distribution.

Competencies    

• Developing strategies: Is focused on developing strategies; thinks in the longer term and anticipates trends; envisages the future and adopts a visionary approach.
• Seizing opportunities: Identifies business opportunities; creates additional sales for future growth; wants to win and outperform competitors.
• Convincing people: Is comfortable having to persuade others; shapes opinions by being outspoken; seeks to negotiate with others.
• Empowering Individuals: Motivates individuals by empowering them; seeks to inspire people and groups; gives encouragement to others.
• Making decisions: Is determined and decides on actions; willingly assumes responsibility; is definitive and stands by own decisions.
• Providing Insights: Is focused on continuously improving things; provides insights by identifying key issues; makes intuitive judgement.

Deadline:26th November,2025

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Role Purpose    

• To take full ownership of the operational function, including policy administration systems, process improvement, vendor management, and IT integration. This role is central to ensuring Zestlife’s operational excellence, customer service efficiency, and technological agility.

Requirements    
Qualification and Experience

Qualifications

• Bachelor’s degree in business, Operations, or IT (MBA or relevant postgraduate qualification preferred).

Experience

• 8 years’ experience in operations leadership, preferably within insurance or financial services.
• Strong experience with policy administration platforms
• Proven change management, vendor negotiation, and cross-functional leadership skills.

Duties & Responsibilities    

Responsibilities, work outputs and individual contribution

 Operations Leadership

• Oversee policy administration, claims, onboarding, servicing, and benefit management.
• Ensure high efficiency and minimal disruption in all operational processes.

Technology & Systems Management

• Take ownership of the OWLS platform – development roadmap, maintenance, close monitoring of production environment, upgrades, vendor management and provide detailed IT business requirements for implementation of new processes, process changes  and products,Collaborate with IT teams and vendors to align system functionality with business requirements.

Process Optimization

• Implement process improvements to support scalability, automation, and cost reduction.
• Lead operational implementation of new products across life and non-life portfolios.

Governance and Risk

• Ensure compliance with internal controls and external regulations.
• Review and sign off on templates, client communications, and documentation in line with governance standards.

Team Leadership

• Manage operations and IT teams and drive cross-functional collaboration with Finance, Marketing, and Distribution teams.
• Collaborate with Finance, Actuarial, and Distribution teams for effective business partnering.

Competencies    

• Developing strategies: Is focused on developing strategies; thinks in the longer term and anticipates trends; envisages the future and adopts a visionary approach.
• Directing people: Is comfortable leading people; coordinates and directs groups; seeks to control things.
• Making decisions: Is determined and decides on actions; willingly assumes responsibility; is definitive and stands by own decisions.
• Examining information: Analyses and processes information; asks probing questions; strives to find solutions to problems.
• Providing Insights: Is focused on continuously improving things; provides insights by identifying key issues; makes intuitive judgement.
• Managing tasks: Manages tasks by being organised and methodical; plans activities systematically; sets priorities for tasks.

Deadline:26th November,2025

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Role Purpose    

• To lead and manage the financial function of Zestlife, including strategic financial planning, regulatory reporting, budgeting, and financial control across both life and non-life portfolios. The Finance Executive will play a key strategic role in supporting executive management in decision-making through high-quality financial insights and oversight.

Requirements    
Qualifications

• Chartered Accountant (CA(SA)) or equivalent qualification.

Experience

• Minimum 7 years’ experience in financial leadership roles, preferably within insurance or financial services.
• Strong technical knowledge of IFRS, insurance accounting, and tax regulation.
• Proven track record in strategic financial planning and team leadership.

Duties & Responsibilities    
Responsibilities, work outputs and individual contribution:

Strategic Finance

• Develop and oversee the financial strategy in alignment with Zestlife and Guardrisk’s goals.
• Provide financial insights and support strategic planning, growth initiatives, and product development decisions.

Financial Management & Reporting

• Oversee all financial operations including budgeting, forecasting, financial modelling, and cash flow management.
• Ensure accurate and timely preparation of monthly and quarterly management reports, board packs, and statutory financial statements.

Regulatory and Compliance

• Oversee FSP representative register.
• Ensure full compliance with relevant regulatory bodies including FSCA, SARS, and IFRS standards.
• Liaise with auditors and regulatory authorities and ensure all tax and statutory obligations are met.

Operational Finance

• Maintain and enhance budget models and forecasting tools.
• Oversee rate table management and premium and claim bordereaux functions for life and non-life products and ensure accuracy for renewals and product updates. premium collection functions including group payroll collections, premium debtor reporting and bank account reconciliations and related premium bordereaux payments.
• Oversee claim payment submissions to bank, related bank account verifications, bank account reconciliation and claim recoveries.
• Manage policy cash back payments.
• Processing financial transactions including operating and production expenses and authorise payments and refunds. Manage intercompany loans.
• Oversee management of asset register.

Taxation

• Responsible for VAT and IT calculations and submission.

Governance and Risk

• Ensure compliance with internal controls and external regulations.

Technology and System Management

• Take ownership of the IT platforms – developments, maintenance, close monitoring of production environment,  upgrades and provide detailed IT business requirements for implementation of new processes, process changes and products,

Leadership

• Lead and mentor the finance team.
• Collaborate with Operations, Actuarial, and Distribution teams for effective business partnering.

Competencies    

• Developing strategies: Is focused on developing strategies; thinks in the longer term and anticipates trends; envisages the future and adopts a visionary approach.
• Directing people: Is comfortable leading people; coordinates and directs groups; seeks to control things.
• Making decisions: Is determined and decides on actions; willingly assumes responsibility; is definitive and stands by own decisions.
• Interpreting data: Interprets data rationally by quantifying issues; applies technology as a means to evaluating data; evaluates information objectively.
• Examining information: Analyses and processes information; asks probing questions; strives to find solutions to problems.

Deadline:26th November,2025

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Role Purpose    

• You will be responsible for accounting and financial reporting activities to support the growth and development of the Momentum Retirement Administrators (MRA) business.

Requirements    
Experience and Qualifications:

• Bachelor of Commerce (Accounting as Major).
• 5 - 7 Years' experience in a financial or employee benefit environment.
• 5 Years' Fund Accounting experience.

Duties & Responsibilities    

• Maintain the general ledgers.
• Reconcile two tier balance sheet items.
• Independently prepare monthly management accounts and annual financial statements.
• Independently prepare monthly statements of cashflows within agreed timelines.
• Independently prepare audit files for annual audits and statutory valuations.
• Independently prepare and confirm monthly financial reports.Ensure that all statutory information for the fund is available at all times.
• Respond to audit requirements and queries and ensure audit and valuation recommendations are implemented.
• Prepare monthly general ledger reconciliations for the fund.
• Reconcile investment trial balances on a monthly basis.
• Review and analyse money movement on a daily basis.
• Perform bank reconciliations.
• Prepare and submit monthly PAYE returns to SARS.
• Process journals on the general ledger system within the agreed time.
• Comply with the rules of the Pension Fund, the Pension Fund Act and all requirements of the FSCA.
• Prepare asset and liability matching on a monthly basis.
• Prepare and submit annual financial statements of pension fund.

Competencies    

• Accountability.
• Accuracy.
• Attention to detail.
• Analytical thinking.
• Teamwork.
• Communicating with impact.

Deadline:23rd November,2025

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Role Purpose    

• Deliver professional, high-quality service to clients through various servicing channels. Overseeing the quality of specific operational outputs within an agreed timeframe and ensure exceptional processing and execution of the operation functions.

Requirements    
Experience and Qualifications

• Grade 12 (NQF Level 4).
• 6-10 Year's employee benefits experience.
• 4-5 Year’s payroll reconciliation experience.
• Advance Excel Skills, e., VLOOKUPS.
• Extensive Employee benefits knowledge and product knowledge.
• Extensive knowledge of relevant Employee Benefits Legislation.
• Orbit and Orbit portal knowledge will be an advantage.

Duties & Responsibilities    
The incumbent will be responsilble for the following:

INTERNAL PROCESS

• Take ownership of monthly reconciliations that require manual intervention and ensure it is completed timeously and effectively.
• Assisting with the checking of claims and contribution cycles(recons) as the need arises.
• Provide effective and efficient support and training to colleagues and employers on the reconciliation process.
• Action unit portability requests and ensure finalisation.
• Effective management and clearing of Credit Control accounts for the Retirement and Risk Book of Business of the team/s.
• Effective management and investigation of unallocated deposits and ensuring that the amounts are allocated correctly.
• Complete with tax simulations.
• In conjunction with the Administration Manager be accountable for the preparation of the Quarterly Admin Reports.
• Action flexing instructions that required manual intervention.
• Take ownership of cessions and ensure that it is completed timeously and provided to the client.
• Develop and maintain productive and collaborative working relationships with peers and stakeholders.
• Ensuring adherence to organizational best practice and legislative requirements.
• Adhering to policies and procedures and taking corrective action where necessary.
• Ensuring all risks are mitigated and escalated where necessary.
• Engaging in effective communication and delivering according to Service Level Agreements and providing first time resolution.
• Maintaining a consistent service delivery to ensure client retention and satisfaction.

Competencies    

• Accountability.
• Adapatability.
• Analytical.
• Attention to detail.
• Customer Orientated.
• Organisation and planning
• Team Player.
• Time Management

Deadline:18th November,2025

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Role Purpose    

• Provide an effective and efficient administrative, secretarial and operational assistant function to support the manager and department.

Requirements    
Experience and Qualification

• Grade 12 or Equivalent.
• Relevant Qualification in Project management or Offcice Administration.
• Advanced Skills in MS Office Computer, i.e., Outlook, Powerpoint, Word and Excel.
• Minute/ Action Taking.
• 3 Years' relevant experience.
• Experience in assisting Senior Managers will be an advantage. 

Duties & Responsibilities    
The incumbent will be responsible for the following: 

• Support diary management activities in order to effectively schedule appointments.
• Arrange detailed travel arrangements and compile all the relevant documentation for travel-related meetings.
• Pro-actively screen incoming calls, correspondence and respond independently where possible.
• Co-ordinate all the components (logistics, catering etc.) of events, meetings and functions within budget and specifications.
• Provide secretarial support (agenda, minutes, action plans etc.) for the preparation and successful execution of meetings.
• Support the flow of information within the manager’s office, ensuring that matters requiring their personal attention are handled speedily.
• Escalate faults and other housekeeping issues with the relevant service provider and ensure queries are resolved within the given timeframes.
• Order and control office supplies.
• Accurately escalate client complaints and queries to the relevant department in claims and retentions.
• Ensure files are kept in order and easily accessible.
• Collate, compile and distribute documents to the required standards within defined time-frames.
• Attend to ad hoc personal matters.
• Manage all claims and retentions project successfully through following up on existing projects, drawing up project plans, document project and monitor them to ensure timely delivery.
• Build and maintain relationships with clients and internal and external stakeholders.
• Contribute to the process of developing client service standards in order to ensure clients receive clear and accurate information and are kept informed at all times.
• Make recommendations to improve client service and fair treatment of clients within area of responsibility.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
• Continuously develop own expertise in terms of industry and subject matter development and application thereof in an area of specialisation.
• Positively influence and manage change and offer specialist support where required.
• Contribute to continuous innovation through the development, sharing and implementation of new ideas and involvement of colleagues and staff.
• Participate and contribute to a culture of work centric thinking, productivity, service delivery and quality management.
• Take ownership for driving career development
• Control and check expense claims for authorisation.
•  Prepare and check invoices and arrange for payments.
• Identify solutions to enhance cost effectiveness and increase operational efficiency.
• Manage financial and other company resources under your control with due respect.

Competencies    

• Sense of urgency.
• Planning and Organising.
• Interpersonal Relationships.
• Client Commitment.
• Drive for Results.
• Business Accumen.
• Collaboration.
• Imapact and Influence.
• Self-awareness and Insight.
• DIversity and Inclusiveness. 

Deadline:21st November,2025

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Role Purpose    

• Lead and oversee the end-to-end investment administration processes within the Investment Administration Team (Investment Operations & Custody Administration), ensuring the accurate and efficient execution of all operational activities across a diverse range of investment products. Drive operational excellence through effective team leadership, process optimisation, risk management, and stakeholder collaboration to support the delivery of business objectives and superior client outcomes.

Requirements    
Experience & Qualifications:

• Bachelor’s degree (BCom) or Financial Markets Diploma preferred (Accounting advantageous)
• 3-5 years experience in the financial services or investment administration environment
• At least 2–3 years’ experience in Private Equity, Structured Products, or related investment administration
• Proven exposure to team coordination or leadership responsibilities
• Experience in process improvement and stakeholder engagement
• Proficient in investment administration systems and advanced Excel skills
• Strong organisational, leadership, and communication skills

Duties & Responsibilities    
Leadership & Team Management:

• Lead, motivate, and develop a high-performing team responsible for administering a diverse portfolio of investment products.
• Manage team performance, providing coaching, feedback, and development plans to ensure continuous growth and achievement of business objectives.
• Foster a culture of collaboration, accountability, and continuous improvement within the team.
• Ensure clear communication of goals, priorities, and deadlines to the team.
• Identify skill gaps and coordinate relevant training and development initiatives.

Operational Strategy & Execution:

• Oversee the execution of operational strategies, plans, policies, and processes aligned with organisational goals.
• Ensure efficient and accurate administration of Private Equities, Special Opportunities, Structured Products, Fund of Hedge Funds, Direct Properties, Fixed Income, Securities Lending, Listed Derivatives, Reinsurance agreements, and other off-market investments.
• Monitor and manage cash, scrip and unit reconciliation clearance activities.
• Lead participation in change initiatives, process improvements, and project delivery efforts, ensuring seamless transition support where applicable.

Stakeholder Engagement & Client Service:

• Serve as the primary point of contact for internal and external stakeholders, delivering authoritative advice and expertise on investment administration matters.
• Build and sustain strong client relationships, ensuring service levels and client expectations are consistently met or exceeded.
• Drive initiatives to improve client service quality and ensure fair treatment within the area of responsibility.
• Collaborate across departments to translate business requirements into efficient operational processes and controls.

Risk, Compliance & Financial Controls

• Support risk identification and mitigation efforts, escalating concerns and recommendations through appropriate channels.
• Manage financial resources and budgets within the team responsibly to optimise operational efficiency and cost effectiveness.
• Ensure compliance with regulatory requirements and internal policies across all administered investment products.

Competencies    

• Strong business acumen with the ability to lead and influence teams effectively.
• Demonstrated customer and stakeholder commitment with a client-centric approach.
• Proven track record of driving results and delivering against targets.
• Leadership in change management and innovation initiatives.
• Excellent collaboration, impact, and influence skills.
• High level of self-awareness and insight, promoting diversity and inclusiveness.
• Strong organisational and prioritisation capabilities.

Deadline:18th November,2025

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Role Purpose    

• This role is key in ensuring Momentum Group lives up to its purpose of building and protecting our clients’ financial dreams. The Service Specialist plays a vital role in bringing this to life by offering caring, efficient, and high-quality service. Being there for our clients – whether they are direct clients, advisers, or adviser assistants – and making sure their queries and concerns are resolved with understanding and care, the first time around.

Requirements    
Education:

• Grade 12 or equivalent (with Mathematics and/or Accounting).

Experience:

• Minimum two to three years’ experience in the Investment, Insurance, or Financial Services industry.
• Strong background in administration and client servicing.
• Knowledge of Momentum Investments products, systems, processes, and procedures is advantageous.
• Advanced computer literacy with ability to navigate dual screens and type efficiently.
• Knowledge of digital tools, system troubleshooting, and issue resolution.
• Familiarity with compliance frameworks and legislation within the financial services industry.

Duties & Responsibilities    
Client Orientation

• Handle incoming calls, emails, and transactions that are easily finalised from clients.
• Provide accurate information on products, services, and processes.
• Resolve client complaints and escalate where necessary to relevant stakeholders.
• Apply the HEAT methodology (Hear them out, Empathise, Apologise, Take ownership), with every interaction.
• Identify recurring client pain points and take ownership in resolving them.
• Suggest solutions to improve client experience and service excellence.
• Adhere to security and privacy protocols, consistently when dealing with client information.

Client Communication

• Use professional business language (no slang).
• Communicate precisely, avoiding jargon, and provide clear timelines.
• Close the communication loop to ensure client queries are resolved.
• Demonstrate excellent verbal and written communication skills.

Collaboration with Teams

• Work with other service teams to enhance overall client satisfaction.
• Collaborate with technical teams to troubleshoot issues and provide system feedback.
• Share insights on interactions to identify trends.
• Contribute to a qualitative way of work by identifying and reporting errors or inconsistencies- to improve client satisfaction.

Performance and Monitoring Trends

• Support management and report system errors (e.g., Vitel issues, CCF errors) and log Jiras where required.
• Adhere to all the key performance indicators( productivity, rework rate, SLA etc.) for the role.

Training and Knowledge Sharing

• Share best practices and insights with colleagues.
• Utilise Knowledge Owl to ensure knowledge retention.

Competencies    

Critical Thinking and Problem-Solving

• Analyse complex queries, take ownership of acknowledging the matter, and, where necessary, refer to the relevant stakeholders for further assistance.
• Identify recurring calls for similar matters and take ownership to resolve matters.

Attention to Detail and Accuracy

• Maintain meticulous standards when dealing with calls, emails and transactions(chats).
• Every interaction needs to be dealt with the same level of consistency, embedding our values that we are obsessed with how we make our clients feel.
• The quality of our work needs to be accurate and adhere to our standard work rules and processes.

Adaptability to Technology

• Confident in using digital platforms and software.
• Quick to learn new systems and tools.

Industry and Process Knowledge

• Familiarity with investment, insurance, and financial services processes.
• Understanding of relevant legislation and terminology (POPIA, GDPR, TCF, FICAA, KYC, AML, FATCA, CRS, GTR, FAIS).

Time Management and Organisation

• Be open to a shift rotation (08:00-17:00pm).
• Ability to manage multiple systems at a time.
• Timekeeping is essential- be at your workstation at least 5 minutes before your shift starts to check all your systems.

Deadline:18th November,2025

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Role Purpose    

• To apply technical expertise through evaluating various patterns, utilizing existing and future integration mechanisms to create a service-based environment, and reducing current platform dependencies. The successful applicant will be responsible for designing and developing Angular JavaScript & Java applications.

Requirements    

• BSc / MSc / BCom in Computer Science or related field (or equivalent financial industry experience).
• Minimum 8 years of Java Script & Java experience in a LISP, Investment, or financial services environment.
• Java / JavaScript Certificates.
• Sound technical proficiency in the following:
• AWS.
• Docker.
• Micro-services.
• Spring & Spring-Boot experience.
• Web technologies including HTML, CSS, JavaScript & HTTP/HTTPS request-response protocol.
• Implementing both front-end and back-end.
• AngularJS and Angular.io.
• Node.js, Express & Swagger/ OpenAPI Specification.
• MEAN stack (mongo, expressjs, angular, nodejs).
• Document-based NoSQL database (MongoDB, CouchDB, DynamoDB, etc...).
• Relational databases and SQL (PostgreSQL, DB2, Oracle, etc...).
• Linux distro (Ubuntu, Debian, Fedora, etc.....).
• JMS and Messaging technologies.
• XML and Related technologies.
• Web services.
• Gradle.
• GIT.
• Unit Testing JUnit/Mockito.
• Security principles.
• Test automation.
• DevOps experience.
• Ability to read UML and participate in design sessions.
• Working knowledge of development design patterns.
• Sound object-orientated analysis, design, and development skills and knowledge.
• Good understanding of agile development methodologies and practices.
• Adapts structured coding styles for easy review, testing, and maintainability.
• Integrate the developed functionality and component into a fully functional system.
• Ensure unit and integration level verification plans are in place and adhere to great code quality.
• Actively troubleshoot, debug, and update the application (system).
• Verify user feedback in making the application(system) more stable and easier – continuous improvement.
• Utilise trends and metrics to develop, optimise, and implement solutions that address key business challenges and drive business objectives.
• Keep abreast of industry trends and best practices to optimise service offerings, ensure compliance, and mitigate risk.
• Develop innovative ways to meet the needs of unique clients proactively.

Duties & Responsibilities    

• Technical systems design and architectural documentation.
• Systems support and systems enhancements.
• Ensuring implementation of non-functional requirements on agreed technical and architectural frameworks.
• Designing IT solutions that satisfy business objectives.
• Discuss and enforce agreed-upon architectural decisions.
• Defining, documenting, communicating, and enforcing required standards, guidelines, and best practices.
• Communication of technological possibilities and constraints to business and team members.
• Providing (agreeing, documenting, communicating) application/technology road-map and ensuring compliance with IT strategies.
• Identifying risks and directing/escalating accordingly.
• Supporting effective teamwork within Momentum.

Competencies    

• Proactive.
• Systematical and analytical way of working.
• Result-oriented approach to work.
• Work Flexibility.
• Accountability and ownership of work.
• Ability to work under extreme pressure.
• Resilience.
• Good communication skills.
• Ability to collaborate in a team.
• Keep updated with the latest technology.
• Coach and mentor team members.

Deadline:21st November,2025