Personal Assistant at Momentum Metropolitan Holdings Limited

Role Purpose    

• Provide an effective and efficient administrative, secretarial and operational assistant function to support the manager and department.

Requirements    
Experience and Qualification

• Grade 12 or Equivalent.
• Relevant Qualification in Project management or Offcice Administration.
• Advanced Skills in MS Office Computer, i.e., Outlook, Powerpoint, Word and Excel.
• Minute/ Action Taking.
• 3 Years' relevant experience.
• Experience in assisting Senior Managers will be an advantage. 

Duties & Responsibilities    
The incumbent will be responsible for the following: 

• Support diary management activities in order to effectively schedule appointments.
• Arrange detailed travel arrangements and compile all the relevant documentation for travel-related meetings.
• Pro-actively screen incoming calls, correspondence and respond independently where possible.
• Co-ordinate all the components (logistics, catering etc.) of events, meetings and functions within budget and specifications.
• Provide secretarial support (agenda, minutes, action plans etc.) for the preparation and successful execution of meetings.
• Support the flow of information within the manager’s office, ensuring that matters requiring their personal attention are handled speedily.
• Escalate faults and other housekeeping issues with the relevant service provider and ensure queries are resolved within the given timeframes.
• Order and control office supplies.
• Accurately escalate client complaints and queries to the relevant department in claims and retentions.
• Ensure files are kept in order and easily accessible.
• Collate, compile and distribute documents to the required standards within defined time-frames.
• Attend to ad hoc personal matters.
• Manage all claims and retentions project successfully through following up on existing projects, drawing up project plans, document project and monitor them to ensure timely delivery.
• Build and maintain relationships with clients and internal and external stakeholders.
• Contribute to the process of developing client service standards in order to ensure clients receive clear and accurate information and are kept informed at all times.
• Make recommendations to improve client service and fair treatment of clients within area of responsibility.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
• Continuously develop own expertise in terms of industry and subject matter development and application thereof in an area of specialisation.
• Positively influence and manage change and offer specialist support where required.
• Contribute to continuous innovation through the development, sharing and implementation of new ideas and involvement of colleagues and staff.
• Participate and contribute to a culture of work centric thinking, productivity, service delivery and quality management.
• Take ownership for driving career development
• Control and check expense claims for authorisation.
•  Prepare and check invoices and arrange for payments.
• Identify solutions to enhance cost effectiveness and increase operational efficiency.
• Manage financial and other company resources under your control with due respect.

Competencies    

• Sense of urgency.
• Planning and Organising.
• Interpersonal Relationships.
• Client Commitment.
• Drive for Results.
• Business Accumen.
• Collaboration.
• Imapact and Influence.
• Self-awareness and Insight.
• DIversity and Inclusiveness. 

Deadline:21st November,2025