Current Jobs at Motus Holdings Limited

Specific Role Responsibilities

• Daily, weekly and monthly management of sales.
• Have an understanding of vehicles by familiarising yourself with the characteristics, capabilities, and features.
• Developing the business to reach set sales targets for the month.
• Driving specific strategies to retain and grow existing customer base.
• Assists with the setup of the showroom and displays.
• Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
• Managing customer expectations to ensure effective delivery of service.
• Total commitment to achieve sales targets and growth by venturing and creating opportunities using own skills.
• Identifying and venturing into new revenue streams.
• Ensuring customer escalation is managed and feedback is provided.
• Negotiating the terms of an agreement and closing sales

Qualifications and Experience

• Grade 12/ Matric 
• Valid Code 8 driver’s license
• 2 years of customer service and sales experience with a proven sales track record - desirable.
• Relevant industry experience – desirable.
• An understanding of Auto Pedigree’s products and services – desirable.
• Some understanding of the compliance governing the retail industry – an advantage.
• Knowledge of the areas’ most spoken languages - an advantage.

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Key Duties and Responsibilities:

• To ensure that the Brand and Dealership is actively marketed and promoted in the target market.
• To penetrate the vehicle market in a well-organized, trained and professional manner.
• To maximize sales by identifying new customers and to maintain current customers.
• To benchmark customer satisfaction and standards of the dealership and OEM are maintained.
• Achieve and exceed targeted unit sales and first gross profit.

Experience and Qualifications:

• Grade 12.
• 3 years automotive sales experience – preferred with proven track record.
• Valid and unendorsed drivers license.
• Relevant OEM Sales certification will be an advantage.
• Proven track record of an average CSI rating above national.

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Specific Role Responsibilities

• Repair / service vehicles according to instructions in job cards and in terms of manufacturer’s specifications

Service and Maintain the following:

• Assemble, dismantle, fit, inspect, install, remove and repair mechanical systems, components or sub-components
• Inspect, replace and top-up vehicle system fluids
• Report to Control any additional work required on the vehicle
• Report to Control if vehicle will not be ready on time
• Obtain authorization before ordering parts, outwork, etc. from Service Advisor and Foreman
• Ensure that the daily time ticket and the full story is entered in the job card
• Delegate work to helpers / RSAs and check it
• Interpret and implement technical service instruction data
• Take good care of customer’s car and contents
• Ensure that seats covers and floor mats are in the customer vehicles that have been worked on
• Train on-the-job and control Apprentices
• Ensure up-to-date knowledge of products
• Attend manufacturer sponsored courses
• Keep work area clean and tidy
• Keep all Company tools and plant clean and in good order
• Use protective covers on vehicles
• Attend safety meetings
• Keep own overalls clean and tidy
• Sign out and in special tools and materials and ensure that they are used correctly
• Assist with the reception and delivery of goods
• Perform any other duty which may be required from time to time

Qualifications and Experience

• Must have at least a minimum of Grade 12
• Must have the Relevant Qualification
• Must have a clear Criminal Record
• Valid Driver’s License
• Own hand tools as per Toyota schedule

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Specific Role Responsibilities

• To assist with the repair of vehicles under the instructions of a Technician
• Remove / replace parts / units from vehicles
• Jack up vehicles and place trestles
• Lubricate and change oils (under supervision) as per manual specification
• Remove and replace wheels
• Remove and fit air and oil filters
• Assist with all vehicle repairs
• Remove and fit batteries
• Clean parts and housekeeping
• Attend prescribed technical / level courses
• Assist with housekeeping
• Keep tools and equipment clean and in good order
• Keep overalls clean and work area clean
• Follow Safety Rules
• Perform any other reasonable duties which may be required from time to time

Qualifications and Experience

• Must have Grade 12 with Pure Math and Physical Science
• Valid Driver’s License will be an added advantage
• Must have a clear Criminal Record

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Specific Role Responsibilities

• Repair and servicing of vehicles according to dealer / distributor standards and within the flat rate
• Establish parts required for service / repair to be performed and ensured correct parts are ordered 
• Report to Service Foreman promptly on any additional work required
• Obtain authorization prior to carrying out any additional work
• Advise Management prior to fitting any major parts outside the norm for routine servicing / repair 
• Obtain technical information from Service Foreman on problem jobs
• Adhere strictly to technical specifications as laid down by manufacturer, or as instructed by Management
• Adhere to laid down workshop policies and procedures
• Note the description of all work performed on the back of Repair Order if required
• Place all used parts in plastic bag, except oil & fuel filters, and place on passenger floor 
• All warranty replaced parts to be tagged according to laid down rules, and handed to Parts Dept.
• Ensure all oils and parts used are booked out on Repair Order
• Ensure vehicle is kept as clean as possible, and use all protective items supplied
• Ensure work bay is kept safe, clean and tidy
• Ensure time started and completed are entered on Repair Order (Clocking)
• Report any faulty and / or broken equipment is reported to management
• Ensure all special tools and equipment are used with utmost care
• To possess a complete set of tools, as per distributor requirements, and maintain in good working order
• Ensure a neat appearance at all times - overalls to be changed after heavy repair
• Maintain cordial relationship with workshop staff
• Training as per HQS Requirements     
• Standby and after hours servicing as per Service Foreman arrangements 
• Accept responsibility for apprentices / helpers and impart through training / explanation / practice, the necessary skills required to perform the job  correctly, and thereafter to inspect / monitor the work and rectify any problems

Qualifications and Experience

• Matric
• A Valid Driver’s License C1
• Diesel Technician Qualification
• Technical Diagnostic Skills and relevant qualification
• Must have a clear Criminal Record

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Specific Role Responsibilities

• Customer and sale management.
• Understanding of the compliance governing the motor retail industry would be an advantage.
• Experience in cold calling to develop a client base
• Knowledge of dealership policies and procedures
• Knowledge of competitive motor industry
• Knowledge of complete Toyota SA structures and procedures will be a huge advantage.
• Develop the business to reach set sales targets for the month.
• Drive specific strategies to retain and grow existing customer base.
• Manage customer expectations to ensure effective delivery of service
• Marketing and promotions

Qualifications and Experience

• A minimum of Grade 12
• Clear Criminal Record
• Valid Driver’s License
• 3 years sales executive experience
• Computer literacy is essential

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GENERIC JOB OUTPUTS

PROCESS

• Adhere to current legal compliance, e.g. FICA regulation, POPI Act and Consumer Protection Act (CPA) and others.
• Adhere to sales activity management processes and standards.
• Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of vehicle sales.
• Deliver on agreed performance targets according to set procedures and service level agreements.
• Deliver work activities in an ethical manner consistent with company values.
• Execute work in line with governance and compliance processes.
• Identify and apply known solutions to operational challenges and escalate unresolved issues.
• Identify risks that will have an operational impact.
• Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner.
• Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service.
• Process all leads of prospective customers and follow-up on possible sales, following CRM processes and procedures.
• Prospect, develop and maintain business relationships with potential customers to generate and qualify new business.
• Record and report on work activities to provide timely and accurate information for decision making in area of accountability.
• Structure and finalise sales according to M standards and sales processes in order to achieve performance targets.

FINANCE

• Execute accurate and efficient debtors management.
• Execute work activities effectively and efficiently in order to maximise efficiencies and reduce unnecessary delays in achieving goals of the office.
• Execute work activities effectively and efficiently in order to pro-actively achieve monthly sales targets.
• Identify financial risks and escalate immediately.

CLIENT

• Deliver services and/or products that create a culture which aims to meet or exceed customers' expectations in the business.
• Adherence to Customer Satisfaction Index (CSI) M/Importer standards.
• Deliver work activities effectively to satisfy customers.
• Foster a culture of customer service excellence.
•  Inform and educate customers on products and promotions to ensure retention of existing customers; increase sales revenue and increase the organisation's customer base.
• Offer products and services to existing or potential customers and assist them in selecting those best suited to their needs.
• Provide a customer experience that builds and enhances the brand.

PEOPLE

• Attend learning initiatives to improve work quality and enhance own skills.
• Own and live up to company values.

Minimum Qualification

• Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level 04

Minimum Experience

• 1 - 2 years' experience in a similar environment

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GENERIC JOB OUTPUTS

PROCESS

• Adhere to current legal compliance, e.g. FICA regulation, POPI Act and Consumer Protection Act (CPA) and others.
• Deliver on agreed performance targets according to set procedures and service level agreements.
• Ensure accurate administration of invoices, refunds/payments etc. and other relevant documentation, to maintain excellent standards.
• Ensure customer assets are safeÂ-guarded as per company policies and procedures.
• Execute work in line with governance and compliance processes.
• Identify and apply known solutions to operational challenges and escalate unresolved issues.
• Record and report on work activities to provide timely and accurate information for decision making in area of accountability.
• Update relevant stakeholders and/or prepare all applicable documentation for loan/replacement vehicles in accordance with company/M/Importer standards, company policies and SOP's.

FINANCE

• Execute work activities effectively and efficiently in order to maximise efficiencies and reduce unnecessary delays in achieving goals of the office.

CLIENT

• Deliver services and/or products that create a culture which aims to meet or exceed customers' expectations in the business.
• Maintain customer database and communicate on an ongoing basis by providing service details, feedback on complaints and any concerns that the customer might have.
• Continuously monitor actual process turnaround times, quality standards and resolve issues speedily in accordance with company/M/Importer standards, to meet and exceed CSI objectives.
• Deliver work activities effectively to satisfy customers.
• Provide accurate information to customers on products and available services to ensure customer satisfaction.
• Receive customer when vehicle is brought in for a service, determine any concerns, notify the technician accordingly and provide feedback to customer.

PEOPLE

• Attend learning initiatives to improve work quality and enhance own skills.
• Own and live up to company values.

Minimum Qualification

• Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level 04

Minimum Experience

• 2 ­ 3 years experience in a similar environment

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The responsibilities of a Creditors Clerk include the following tasks:

• Invoice capturing, payment allocations, expense allocation to correct GL accounts.
• Process incoming purchase order requests.
• Print proof of payments and match open items in order system.
• Dealing with supplier queries.
• Reconciliations to creditors’ statements.
• Preparation of creditors for payment, timeously.
• Maintaining a current age analysis.
• Make sure that orders are kept up to date.
• Validation of sign off on orders prior to payments.
• Make sure the order is for correct cost centre.
• Make sure that the correct cost centres are used when processing.
• Electronic and manual supplier filing system is accurate and up to date.
• Vendor documents and applications are relevant and up to date.
• Liaising with branch managers for authorisation as required.
• Ensuring all refunds are authorised and paid in a timely manner.
• Handling Intercompany Creditor accounts.

Minimum Qualifications and Experience needed:

• Matric
• A minimum of 2 years of relevant experience in a Creditors Clerk role in the Motor Industry.
• Experience with the in-house system (Evolve) is advantageous.

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Specific Role Responsibilities

• The achievement of the budgeted Profit before Tax.
• Achievement of at least 90% of franchisor audi  sales targets.
• Support Business Manager in respect of sighted deals.
• 100% of all deals should be sighted, Deal file compliance.
• The achievement of CSI based on the three months national rolling average.
• Risk Management, Compliance with group process policy.
• Meet BEE objectives of the DTI scorecard.
• Training and development.
• Staff turnover.
• Customer Care Standards Procurement Trade in processes.
• Outright purchase process.
• Demo Vehicles.
• Trade Sales-trade-ins sold directly to the Trade.
• Vehicles kept for stock.
• General Consignment Vehicles.
• Appraising vehicle value
• Social Media Marketing.

Adhere to:

• Values of Lindsay Saker
• Applicable legislation - such as FAIS & FICA, POPI, CPA.

Qualifications and Experience

• Higher Certificate and / or Advanced National (Vocational).
• Certificate with NQF Level 4.
• Management and or marketing degree will be an advantage.
• Recognised Management Diploma of Certificate related to Audi  Industry qualification (or working towards).
• Experience in used vehicle sales 7 Years’ experience
• 3 Years’ experience in Management
• Industry Legislation compliance / Knowledge,
• Valid driver’s License.
• Proven track record in managing people and working on Audi software systems.

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Specific Role Responsibilities

• The achievement of the budgeted Profit before Tax.
• Achievement of at least 90% of franchisor audi  sales targets.
• Support Business Manager in respect of sighted deals.
• 100% of all deals should be sighted, Deal file compliance.
• The achievement of CSI based on the three months national rolling average.
• Risk Management, Compliance with group process policy.
• Meet BEE objectives of the DTI scorecard.
• Training and development.
• Staff turnover.
• Customer Care Standards Procurement Trade in processes.
• Outright purchase process.
• Demo Vehicles.
• Trade Sales-trade-ins sold directly to the Trade.
• Vehicles kept for stock.
• General Consignment Vehicles.
• Appraising vehicle value
• Social Media Marketing.

Adhere to:

• Values of Lindsay Saker
• Applicable legislation - such as FAIS & FICA, POPI, CPA.

Qualifications and Experience

• Higher Certificate and / or Advanced National (Vocational).
• Certificate with NQF Level 4.
• Management and or marketing degree will be an advantage.
• Recognised Management Diploma of Certificate related to Audi  Industry qualification (or working towards).
• Experience in used vehicle sales 7 Years’ experience
• 3 Years’ experience in Management
• Industry Legislation compliance / Knowledge,
• Valid driver’s License.
• Proven track record in managing people and working on Audi software systems.