Current Jobs at SITA SOC (Ltd)

Key Responsibility Areas 

• The role will be responsible to execute complex application development, maintenance projects and services and provide innovative solutions and products that resolve challenges of government service delivery.
• The Advance Software Developer will be responsible for guiding and executing the design, development, and execution of complex services and projects of ICT solutions. 
• Lead the development of functional requirements that articulate clear and concise project deliverables that are compatible with user expectations 
• Deliver feasibility and cost-benefit analysis, including choice of application architecture to enhance the overall application development process 
• Lead, and execute complex software development and customization projects spanning multiple environments to ensure that it is successfully delivered 
• Lead and develop/ customize complex applications services solutions by studying information needs; consulting with clients, studying systems flow, data usage and work processes; investigating problem areas; following the software development lifecycle using SITAs software development stack/ development framework. 
• Lead and execute maintenance of integrated IT software components using SITAs software development stack/ development framework 
• Ensure execution of and participate in comprehensive test activities to test program functionality for new and existing applications in compliance with SITA test methods and testing techniques using SITA approved testing tools 
• Lead, manage and execute packaging and releasing of integrated IT software components in accordance with ICT standards and the enterprise architecture for Government
• Evaluate existing applications responsible for and understand how to modernize.  

Qualifications and Experience 

Required Qualification:

• minimum 3 – 4-year National Higher Diploma / National Degree in Software Engineering/ Computer Science /Information Technology or relevant qualification equivalent to NQF Level 6. 
• Bachelor’s Degree in Software Engineering/ Computer Science /Information Technology or relevant equivalent NQF 
• Level 7 OR 8 Will be an added advantage. A post graduate qualification OR Bachelor’s Degree in Software 
• Engineering/ Computer Science /Information Technology or relevant equivalent NQF Level 7 OR 8 Will be an added advantage. 
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• Certification: Vendor certification for applications will be an added advantage. 

Experience:

•  A minimum of 7-10 years’ experience in the application/systems development, implementation and maintenance/enhancements of integrated solutions across multiple hardware and software platforms with senior operational responsibility in a large corporate/public sector organization, with minimum of 10 years as Senior Software Developer including: Extensive experience in Mainframe, COBOL IMS, Assembler programming and related software development.
• Extensive experience within Applications Technical solution design in multiple business domains. Extensive Experience in integration.
• Extensive experience in CA Harvest, Endevor, Dumpmaster, SmartTest. The following experience will be an added advantage Experience in DevOps and Agile Methodologies Experience in applications modernization. 

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Key Responsibility Areas 

• Ensure effective and efficient service delivery in accordance with SITA Policy framework. 
• Adhere to Architectural and Governance mechanisms for the Software Development section to improve interoperability of government systems and quality of services and deliverables. 
• Deliver services according to project plans and architectural and governance mechanisms to ensure overall compliance and improved service delivery. 
• Create analysis and design work packages for integrated software components, taking into consideration SITA’s software development stack and doing this in accordance with ICT standards and the enterprise architecture Government. 
• Develop Application Service Specifications for integrated software components in accordance with ICT standards and the enterprise architecture for Government. 

Qualifications and Experience 

• Minimum: National Diploma / Degree in an ICT related field (Computer Science, Information Systems, Technology and Engineering) and/or related. 
• Experience: A minimum of 3-5 years experience in the ICT field, including IT Governance, IT Planning, systems development/procurement, implementation and maintenance/enhancements of large integrated solutions across multiple hardware and software platforms with leadership, management, operational responsibility in a large corporate/public sector organization. Including: Experience within solution analysis and design in multiple business domains. Experience within software development on multiple platforms. Experience in integration. Experience in data management. Experience with MS Visio. Experience with Agile Methodologies. Strong technical abilities with excellent communication and problem-solving capabilities. 

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Key Responsibility Areas 

• Ensure implementation, measurement and monitoring of Human Capital strategy in order to translate the corporate objectives into measurable action. 
• Provide strategic interface to divisional management/stakeholders through the provision of high-quality guidance and support in developing and progressing people management solutions to achieve business objectives 
• Use Human Capital planning to identify people management requirements performance issues and establish credibility as an expert in strategic HR within an operational service 
• Exert a dynamic influence over stakeholders to establish credibility as an expert in strategic HR within an operational service 
• Coach, support, mentor and challenge management in the application of HR policies and practices, provide advice and guidance on complex HR issues in order to minimize risk and financial exposure 
• Work in partnership with other cross functional HR units to ensure integration in programs/projects/ policy development and the enhancement of information provision and services to customers 
• Ensure that all relevant legislative requirements, including those related to diversity, sexual orientation, disability and age are embedded in the redress of the previous imbalances and in equities 
• Manage and empower staff.  

Qualifications and Experience 

• Minimum: 3-year National Diploma or Degree in Human Resources / or related to Human Capital Management. 
• Experience: 6 - 7 years working experience as a Human Capital Management Specialist, of which 3 – 4 years is in the managerial / supervisory capacity in a corporate/public sector organisation. Advanced knowledge of human capital policies and processes and how these can enable business performance. 

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Key Responsibility Area 

• Manage and drive portfolio of customers in the assigned cluster to determine and assess existing customers’ needs with the desired ICT requirements profile per cluster customer to provide effective solution approach to deliver within existing contractual constraints, policies and SITA commercial service catalogue. 
• In collaboration with service owners, including senior management and key stakeholders, oversee the implementation of targeted digital products and solutions for each cluster customer. 
• Build, manage and maintain strategic relationships with Government Departments including delivery partners (i.e. SITA service owners) to continuously sustain the SITA business. 
• Perform analysis on cluster needs and requirements in collaboration with Business Development team and other internal and external key stakeholders. 
• Perform SLA management, monitoring and review. 
• Keep CRMs abreast of the latest industry developments and appropriate technologies for knowledge management to ensure innovation and improved productivity. 
• Financial and business management; and 
• Human Capital Management. 

Qualifications and Experience 

• Minimum: Bachelor’s degree in information technology or computer science OR Bachelor Degree in Commerce OR Marketing OR Business Administration OR Economics / B.Tech (NQF 7). 
• Experience: 8 + years professional experience in the engagement management/ relationship management and or project management at a senior management level of managing IT business inclusive of an experience as Manager in a corporate/public sector organisation. At least 4 years’ experience in the industry or working in a leadership role in a similar industry with proven technical skills to develop ICT solutions. 

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Key Responsibility Areas 

• Perform ongoing monitoring of information systems and assess threats and risks to information security. 
• Coordinate security awareness and training programs to increase employees ' overall understanding, reaction time and the ability to envisage the company's potential safety and compliance requirements. 
• Perform compliance assessments and vulnerability assessments to ensure government and citizen information is secure. 
• Attend to all logged security incidents. 
• Collaborate and partner with internal business representatives to recommend appropriate products so that the solutions are developed with relevant security system design specifications. 
• Execute activities related to the implementation, and maintenance of information security controls and services aligned to the cyber security framework, policies, standards and procedures. 
• Management and Administration of the PFMA act.

Qualifications and Experience 

• Required Qualification:3 Years National Diploma / National Degree in Computer Science or Information Technology or Network Management or a relevant discipline NQF level 6 qualification. 
• Certification: Security + or Microsoft Security Certifications. Added Advantage: ITIL foundation and COBIT 5 Introduction, Certified information system security professional (CISSP) or Certified Information Security Management (CISM) 

Experience:

• 3-5 years Information and Communication Technology (ICT) Infrastructure or Information Security (IS) or application life cycle management which should include the following: Working knowledge of information technology security configurations on the LAN/WAN infrastructure.
• Understanding firewalls and switch management technology. Exposure to enterprise architecture frameworks (e.g. TOGAF; GWEA; MIOS). Knowledge of governance processes and standards (e.g. ISO 27001/ 27002; COBIT; ITIL). Exposure to information system security technical standards (e.g.: SSL certificates, anti-virus protection, etc.).
• Knowledge of technical monitoring and administration of various technical security solutions e.g. Anti-malware Management, Email Security Management, Privileged Account Management, Microsoft Security and Azure Security (MFA, Defender,DLP, Bitlocker, Sentinel, Intune, etc.)

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Key Responsibility Area 

• Lead the design and development of new features for the software systems, and improvement of existing ones. 
• Implementation, debugging, documentation and release of software solutions in a DevOps Environment. 
• Provide maintenance, enhancement and support of the existing DevOps Platform. 
• Perform software systems scripting in a DevOps Platform. 
• Supervision of the DevOps Engineering development team.

Qualifications and Experience 
Minimum: 

• 3-year National Higher Diploma/ Bachelor's degree in ICT (Computer Science, Information Systems, Technology and Engineering) or related field. 
• Added Advantage: Any of the following Certification in Linux, DevOps, Docker or Kubernetes. 

Experience:

• 6 - 7 years’ experience with full software development lifecycle (SLDC), including solution development, operational responsibility in a large corporate/public sector organisation. 
• Minimum 3 years’ extensive DevOps experience: 
• Utilise DevOps tools/technologies to establish automated CI/CD pipelines lifecycle for .Net and Java related solutions 
• Designing and implementing Docker, Docker Hub and Kubernetes DevOps solutions in a Cloud Infrastructure environment 
• GitLab 
• Windows Operating System 
• Linux Operating System 
• Design and implement monitoring reporting in a DevOps Environment 
• Understand HTTP(S), SSL certificates, Firewalls, Docker Networking, Docker Volumes/Binds, Environment Variables and VPNs 
• The experience must include experience in solution analysis, design, and development for the development, implementation and maintenance/enhancements of systems within the corporate/public sector, including: Successfully developed and implemented applications using a DevOps Practice, underpinning Agile methodologies. Software development team leadership competency Software development deliverable effort planning, estimations and execution management Developed efficient and effective IT solutions to diverse and complex business problems. Extensive experience with working on multiple tasks and report status. Experience in interacting with customers. 

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Key Responsibility Area 

• Ensure that projects match business needs and requirements, furnish end-user requirements. 
• Reviews requests for application changes, upgrades, and enhancements to ensure they meet the needs of the business. 
• Manage and provide guidance to the team on Applications services processes and procedures as to their use to ensure compliance with standards to maintain the quality of developed applications. 
• Responsible for the delivery of new feature functionality, as well as the production support for in scope Applications and services. 
• Serve as a communication point between Business and the customers for Applications projects and services responsible for and ensure that service level agreements and customer expectations are met. 
• Develop and manage the implementation of the modernization plan for current legacy systems responsible for. 
• Responsible for the establishment of contracts with suppliers, on behalf of the users. (Procurement processes) 
• Responsible for contract management with suppliers, on behalf of the user. (Ensuring suppliers adhere to the various contracts; Setting up required meetings; Receive monthly invoices from the suppliers and process the payment of the invoices from SITA to the suppliers; Invoicing to the user).  

Qualifications and Experience 
Minimum: 

• 3 – 4 Year National Diploma / Degree in Software Engineering/ Computer Science /Information Technology or relevant qualification equivalent to NQF Level 6. 
• Certification: Vendor certification for applications will be an added advantage. 

Experience: 

• A minimum of 8 years in the ICT field, including IT Governance, IT Planning, systems development/procurement, implementation and maintenance/enhancements of integrated solutions across multiple hardware and software platforms with leadership, management, operational responsibility in a large corporate/public sector organisation including: minimum 3 years’ experience in a management/leadership level/role.
• Experience should include the following: Application Lifecycle Management experience including exposure to Agile methodology, .Net, and Web Services development as an added advantage. Experience with large to very large enterprise environments which include multiple site locations Hands-on technical development experience.
• Experience in designing, developing, and writing code for programs, reports, interfaces. Experience in preparing technical design, training, and deployment documentation. Extensive experience in interacting with customers. 
• Experience in the establishment and management of contracts with suppliers will be an added advantage. 

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Key Responsibility Areas 

• Availability; Answer inbound calls; Quality of calls; Logged calls on ARS and/or ITSM; First call resolution rate; First Line Support; Post call Survey; Cut Calls. 

Qualifications and Experience 

• Minimum: Matric (Grade 12) A+ or N+. 
• Experience: 6 months IT Service Desk/12 months Admin.