Current Jobs at takealot.com

The requirements for the role are:

• Post Matric Qualification in logistics or relevant
• At least 3 years in a distribution and 3PL environment

Your responsibilities will include:

• Manage services provided by courier service providers, ensuring servicelevels are met.
• Plan, schedule, assign, inspect, record and organise distribution operations asper agreed customer SLA’s
• Maintain Standard Operating Procedures for the department, ensuring regularreviews of SOPs, and identify areas where SOPs can be improved andimplement changes accordingly.
• Daily manage all assigned deliveries and highlight problems to clients and follow through until resolved.
• Daily manage interfaces to ensure alignment between courier systems and company systems ensuring data integrity of information used.
• Report, analyze, record and measure all failed deliveries and problem parcels to identify trends and root causes.
• Maintaining good relationships and managing services of service providers and giving formally measured feedback
• Examine claims for loss or damage and send them to the manager for approval of processing.
• Reconciling of transport account to the agreed monthly rates and ensure that requirements have been met, and recommend payment amount to Courier Manager.
• Continuously seeking innovative courier solutions for our clients to provide a more encompassed service to our clients.

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Your responsibilities will include:

• Define a compelling long-term product vision (3–5 years) and strategy for your product area, aligned with business goals and grounded in customer needs. Focus on elevating the end-to-end digital experience through innovation, differentiation, and the smart application of emerging technologies.
• Own and maintain an actionable product roadmap that clearly prioritizes features, enhancements, and strategic initiatives. Ensure the roadmap reflects evolving business priorities, customer feedback, and technological opportunities.
• Lead the full product development lifecycle—from problem framing and opportunity sizing to solution design and execution. Collaborate with cross-functional partners to run discovery, define requirements, drive delivery, support experimentation and user testing, and ensure high-quality outcomes.
• Serve as the thought leader and champion of the digital customer experience within your domain. Represent your product vision to internal stakeholders and senior leadership, and ensure alignment across teams working toward a shared experience goal.
• Drive alignment and collaboration across disciplines including engineering, design, analytics, marketing, and other areas. Influence related product roadmaps to ensure coherence, scalability, and a seamless experience across the platform.
• Leverage data and experimentation to continuously improve the product. Analyze performance, test hypotheses, monitor key metrics, and use customer insights to identify and deliver impactful optimizations.

Qualifications and Experience:

• Minimum bachelor’s degree, preferably in engineering
• At least 7 years product management experience preferably in eCommerce/online retail with 2-4 in product leadership/strategic role
• Strong strategic thinking and product discovery experience — you’re not just executing, you’re setting vision and direction.
• Experience in discovering and leading cross functional product initiatives.

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Your responsibilities will include:

• Define a compelling long-term product vision (3–5 years) and strategy for your product area, aligned with business goals and grounded in customer needs. Focus on elevating the end-to-end digital experience through innovation, differentiation, and the smart application of emerging technologies.
• Own and maintain an actionable product roadmap that clearly prioritizes features, enhancements, and strategic initiatives. Ensure the roadmap reflects evolving business priorities, customer feedback, and technological opportunities.
• Lead the full product development lifecycle—from problem framing and opportunity sizing to solution design and execution. Collaborate with cross-functional partners to run discovery, define requirements, drive delivery, support experimentation and user testing, and ensure high-quality outcomes.
• Serve as the thought leader and champion of the digital customer experience within your domain. Represent your product vision to internal stakeholders and senior leadership, and ensure alignment across teams working toward a shared experience goal.
• Drive alignment and collaboration across disciplines including engineering, design, analytics, marketing, and other areas. Influence related product roadmaps to ensure coherence, scalability, and a seamless experience across the platform.
• Leverage data and experimentation to continuously improve the product. Analyze performance, test hypotheses, monitor key metrics, and use customer insights to identify and deliver impactful optimizations.

Qualifications and Experience:

• Minimum bachelor’s degree, preferably in engineering
• 8+ years of product management experience, with at least 3–5 years focused on product leadership/ strategy (Bonus if loyalty/growth related strategy)
• Strong strategic thinking and product discovery experience — you’re not just executing, you’re setting vision and direction.
• Experience in consumer tech, e-commerce, marketplaces, or subscription-based platforms
• Preferred- Experience with loyalty, growth and retention strategy, growth models such as PLG (Product-Led Growth).

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Your responsibilities will include:

• Deliver on sales targets focused on acquiring quality clients 
• Creating and maintaining a robust sales pipeline with focus on key strategic clients 
• Conceptualise and execute on new client acquisition strategies 
• Be able to perform needs analysis for potential clients 
• Feedback to Senior Management on both sourcing strategies for new clients, and our service delivery for existing client partnerships 
• Able to manage data to create executable actions and report on findings 
• Able to work with operational teams to relay client needs or concerns to create executable actions 
• Able to work cross-functionally within the business to optimize client partnerships 
• Ability to present to and build relationships with senior managers and clients 
• Provide national partners with weekly and monthly performance reports around agreed SLA’s 
• Monitor and analyze the performance of client-specific KPIs, preparing and presenting partner performance review meetings to the TDT & Takealot business 
• Ensure client partners are also kept accountable on all aspects of their agreed service delivery SLA’s for continuous operational performance 
• Traveling within South African provinces as required 

Qualification & Experience:

• Bachelor's Degree or Advanced Diploma
• Minimum 3 - 5 years Freight forwarding sales experience
• Experience in generating leads through physical and digital means 
• Proven track record of delivering results in business growth and development or client acquisition competence in Excel (Google sheets ) & Powerpoint (Google slides) 
• Experience in an e-commerce environment is an advantage

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Your responsibilities will include: 

• Develop and execute functional operational plans that support business strategy and enable the distribution center to meet budgets, goals, targets, and due dates
• Implement and maintain all required systems, processes, and procedures within the distribution center
• Develop standard operating procedures for all areas and monitor and enforce compliance
• Maximise the efficiency and productivity levels of the operation, ensure compliance with agreed standards, continuously seek to optimize processes, and find value opportunities for the division
• Manage and report on Service Level Agreements (including overseeing management information reports if relevant)
• Perform financial planning, budgeting, forecasting, reporting, and analysis of data for the distribution center
• Build effective, value-adding, transparent relationships with all stakeholders (customers, suppliers, and employees) through regular communication, reporting,and personal interaction
• Evaluate technology and capital requirements as determined by the tactical plan of the division
• Oversee the day-to-day activities of teams within the distribution center, scheduling employees where required, and ensuring optimal productivity
• Produce operational reports for management as required
• Ensure all employees are suitably qualified and trained for their positions
• Ensure that distribution services meet quality standards and customer requirements and that customer satisfaction levels meet agreed targets
• Ensure that all outbound items leave the distribution center within agreed time frames and that all inbound items are packed away correctly and within agreed time frames
• Ensure that all tender-order lead times are adhered to
• Ensure that deliveries are on time as per agreed targets, improving processes where needed, and liaising with service providers to optimize processes 
• Manage and report on the operational budget, managing costs to ensure that costs are in line with budget (egpackaging costs, transport costs)
• Ensure that stock discrepancies are minimized by overseeing and putting in place effective Stock Control processes
• Effective management of projects within the distribution center by meeting requirements of projects and adhering to deadlines
• Identify potential risks that might affect the successful operation of the distribution centre, and put strategies and processes in place to mitigate these risks
• Continuously assess processes and systems, and look for innovative ways to improve or introduce new processes, systems, and methods that will assist the distribution center in operating more effectively
• Stay abreast of, evaluate, and implement appropriate modern world-class thinking in terms of distribution to ensure efficient, effective, and world-class operations

Qualifications:

• Diploma or Bachelor’s degree qualification in logistics/supply chain management
• 5-8 years of experience in logistics/distribution.
• Experience in managing teams
• Knowledge of relevant legislation, including Health and Safety
• legislation, and labor legislation.
• Knowledge of distribution processes/operations
• Proficient in relevant computer packages and application

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Your responsibilities will include:

• Identify, design and implement operational automations for existing processes.
• Investigate data sources to identify inaccuracies, and develop data cleaning processes to correct these.
• Create bespoke analytics to advise business decisions.
• Work with BI team to design and implement monitoring.
• Regular reporting using BI tools, such as Looker.
• Identify opportunities for the designing, implementing and maintaining new data-based systems and processes for streamlining operational inefficiencies and backlogs, and to create new operational functionality where needed.
• Solve ambiguous problems with less well-defined inputs and outputs; drive to the heart of the problem and identify root causes.
• Learn and understand the broad range of Takealot data resources and develop knowledge of how, when and which data sources to use.
• Document and maintain Marketplace shared knowledge and SOPs, providing technical detail, using the Takealot centralised knowledge repository.
• Provide hands-on guidance and teaching of technical knowledge and skills throughout the Marketplace team, such as advanced Excel, Google Sheets or writing SQL.

Qualification & Experience:

• Bachelor Degree in Mathematics, Computer Science, Engineering or equivalent.
• 3 - 5 years experience in Automation; Data Engineering, Data Analytics or equivalent experience.

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Your mission, should you choose to accept it:

• Terraform to manage Cloud Infrastructure, Chef to manage virtual servers
• Manage and optimise Cloudsql instances in Google Cloud Platform
• Building and deploying systems for metrics, monitoring, and logging
• Operations for Kafka, Kubernetes, and more
• CI/CD Build Systems to ensure our teams can deploy frequently and safely
• Code management and review
• Hardening servers, and building security into the platform
• Developing automation, sometimes leveraging AI, so we can focus on the hard problems
• Implementing features, technology, and processes that move us towards industry best practices, improving on scalability, efficiency, reliability, and security
• Responding to incidents and requests

The skills we need

• Is passionate about technology, enjoys keeping up to date with the industry
• Always learning
• Is a team player that can function as an individual 
• Excellent communication skills
• Shows solid reasoning and decision making
• Has a deep understanding of database engines
• Confident in his/her ability and skills

Qualifications & Experience:

• Bachelor’s Degree or Advanced Diploma in Information Systems, Computer Science, Mathematics, Engineering and a minimum of 3 years of DataOps experience in a software/technology environment is required.
• In the event that a candidate does not have a bachelor’s degree or an advanced diploma (in Information Systems, Computer Science, Mathematics, or Engineering), an equivalent experience requirement must be met, which equates to a minimum of 6 years of DataOps experience in a software/technology environment. 
• An understanding of computer science fundamentals, including linux and operating systems, networking
• Solid grasp of development fundamentals such as data structures and algorithms 
• Can write code (preferably in Python)
• Experience with open source relational database systems (MySQL, PostgreSQL)
• Practical experience working with other database systems like BigQuery, Redis and ElasticSearch will be beneficial
• Has experience with Kafka, PubSub, or other event-based systems
• Has experience with Google Cloud, or another cloud provider (architecture, operations)
• Understands cost and implications of scaling 
• Has experience managing Kubernetes Clusters (certificates, users, kubeadm, kubectl etc.)
• Understands networking deeply (tcp/ip, calico/weave, vlans, tcpdump, routing etc.)
• Understands Linux deeply (kernel tuning, proc filesystem, cgroups, os scheduling, etc.)
• Has experience with Build Systems (Jenkins, Gitlab, Spinnaker)
• Has a reasonable understanding of Networking (TCP, UDP, IP)
• Has experience with Linux administration (Processes, Networking, Storage, Security)
• Has experience with at least one configuration management system (Chef, Puppet, Ansible)
• Has experience managing production systems

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Your responsibilities will include: 

• Continuous improvement of processes within the department 
• Implementing debt collection policies and regulations of the company 
• Handling daily management processes to track the cash collection throughout the month with clear notes. 
• Monitor and review customer accounts 
• Automation and Implementation of invoicing tools 
• Process intercompany recharges 
• Assistance during the Interim and Annual Audit process 
• Assist during the budget process 
• May be required to perform additional ad hoc duties, as required within Finance 
• Managing and Developing the AR team 
• Managing month-end processes and reporting 
• Lead the daily, weekly & monthly catch-up meetings with various stakeholders. Attributes Required: 
• Good communication skills, interpersonal skills 
• Work well under pressure 
• Accuracy and attention to detail 
• Deadline driven 
• Problem-solving skills 
• Project management skills 

Qualification & Experience 

• BCom or equivalent tertiary qualifications in Finance 
• 3+ years of credit management experience 
• Advanced in MS excel 
• Credit vetting systems (TransUnion, CGIC) 
• SAGE Evolution experience an advantage 

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Your responsibilities will include:

• Brand Strategy and  ATL campaign management.
• Developing an integrated communications plan to increase brand awareness and recognition, incorporating ATL, PR, Retail Marketing and digital channels.
• Implementing Communications plans.
• Being a custodian of the ‘Takealot’ brand tone: Ensure it is applied consistently and appropriately across all communications, and that all written copy conforms to minimum standards.
• Management of brand tone and accountable for consistent brand communications to our customers throughout the business.
• Overseeing the annual communications budget and ensuring its use is fully maximised.
• Corporate and Consumer PR and Communications agency direction (Atmosphere) & and media campaign/crisis communication management.
• Developing relationships with key media to secure and grow media coverage both online and writing press releases for media.
• Monitoring press stories relating to the company and its brand and maximising opportunities for positive PR and playing down any negative PR.
• Consulting on Communication Direction for all business development impacting brand.
• Collating and analysing current communications and messages and ensuring consistency.
• Developing and leading the company’s internal communication strategy.
• Leading on the brand strategy for Brand extensions -Marketplace & Private Label – in consultation with Retail Marketing Manager and Divisional Heads.
• Communicating brand to internal customers and stakeholders.
• Working with the CMO on development and reporting of brand metrics, including brand tracker, NPS in conjunction with Customer Service.
• Team management & development accountability (e.g. Brand Manager, Social Media Manager, Marketing Copywriter and a Content Producer).
• Creation and development of print and online advertising content, email marketing content, website management and content development, press releases, corporate videos, development of how to videos and marketing collateral.
• Managing performance of direct reports: Ensuring your direct reports produce consistently high-quality outputs and ensuring deadlines are met in a timeous fashion.
• Ensure quality control in all brand communications: Customer communications, Public Relations, internal communications
• Crafting and proof-reading customer facing communications across many channels, including Newsletters, CRM emails, social media channels, onsite marketing communications, etc.
• Managing corporate communications requirements for any special projects requiring brand

Qualification & Experience:

• Bachelor’s Degree or equivalent qualification in Communications, Copywriting, English.
• A minimum of 5+ years working in Communications, Copywriting / Content Production and/or related Brand management marketing.
• Experience in managing external agencies (ATL and PR agencies)
• Experience with Corporate and Consumer PR as well as Crisis communication.
• Experience in Managing a team for minimum of 5 years

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Your responsibilities will include:

• Develop and execute the product roadmap for supply chain software projects.
• Working cross-functionally with engineering, design, operations, and executive teams to bring about product enhancements that will move the needle on our key performance indicators. 
• Working with business stakeholders to understand their strategy, requirements, and priorities in order to translate their needs into projects for engineering teams.
• Defining and tracking the metrics and data that will inform all decisions on features and functionality. 
• Analyzing and understanding project scope and core objectives, eliciting low-level functional requirements and documenting these requirements such that detailed technical specifications can be compiled by engineering teams.
• Collaborate with technical lead and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs.
• Be proactive in ensuring that the engineering and QA teams understand the requirements by participating in backlog grooming and sprint planning sessions and initiating functional clarification sessions where needed.
• Set timelines, drive project schedules and lead cross-functional development teams from design through to release.
• Monitor metrics and dashboards to make sure products are performing up to standard.
• Take ownership of managing any direct reports and mentoring them in their career development.
• Review the test plan and test scripts to ensure quality and coverage.

Qualifications and experience:

• Bachelor's Degree or Advanced Diploma in a related field and a minimum of 5 years of Product Management experience, of which a minimum of 2 years experience in a Product Development environment is required.
• If you don’t have a Bachelor’s Degree or Advanced Diploma in a related field, an equivalent experience requirement must be met, which equates to a minimum of 8 years of Product Management experience, of which a minimum of 2 years experience in a Product Development environment is required.
• Proficiency in basic SQL querying and coding is required at a minimum.
• Experience in a supply chain or logistics environment (i.e. physical movement of goods) would be a big advantage.