Current Jobs at The National Student Financial Aid Scheme

RESPONSIBILITIES:

Policy, Systems and Procedure Implementation

• Development, monitoring, and management of the NSFAS policy(ies), guidelines, and procedures across multiple operations department disciplines in line with the student-centric model.
• Manage the processes of the applications and evaluations, appeals, disability, student account management and exceptions to maximise the student experience.
• Manage the maximisation of student expectations with the NSFAS applications support programmes.
• Manage the stakeholder challenges that emanate from the applications support value chain.
• Manage and develop instruments to track the implementation of the ongoing applications support programmes.
• Develop the overall student funding value chain and ensure our processes are student centric.

Core Strategic/Operations Objectives Implementation

• Lead and manage the implementation of the applications support strategic plans.
• Lead and manage the implementation of the key performance indicators (KPIs) and operational plans of the unit.
• Lead and manage the maintenance of business processes and procedures that verifies data integrity across the subunits of applications support.

People Management & Ethical Leadership

• Manage and/or delegate participation in the recruitment and selection of unit vacancies in line with EE targets.
• Delegate applications support programmes to relevant subunits for implementation.
• Lead and manage the unit team to achieve the set and agreed programmes.
• Direct, inspire, coach and mentor subordinates to deliver quality programmes in line with NSFAS Values
• Lead and manage the individual performance contracting and review process for subunits.
• Lead and manage all disciplinary matters of subunits related to performance and conduct issues.

Stakeholder Management & Relationships

• Oversee the utilisation and implementation of the applications support policies, processes, efficiency channels and databases to resolve stakeholder queries and complaints.
• Collaborate with internal stakeholders to enable the successful resolution of applications support programmes.
• Manage and delegate the sharing of accurate and reliable data and information to ongoing student support units and institutions of higher learning for the smooth student experience.
• Manage the publication and updating of the details of NSFAS application support.

Project Management & Leadership

• Manage and supervise the projects to address identified needs as per the Applications support strategy.
• Analyse and interpret project reports on completion of the project to evaluate return on investment and to inform decision-making in the unit.

Budget Optimisation

• Forecast for unit core administration activities and projects.
• Expenditure in line with core activities and projects
• Manage payment of applications support service providers in line with institutions verified registration details.
• Review and recommend the applications support payments and recover any overpayments

Compliance Monitoring and Evaluation

• Lead and manage the plans and processes of verification, compliance, registration, and deregistration data to support the mandate of the student account management.
• Lead and manage the plans and processes that support the implementation of identified key controls and established risk mitigation procedures.
• Analyse and improve the audit, risk, and compliance outlook.
• Lead and manage the implementation audit plan.

Information and Knowledge Management

• Collaborate with stakeholders to build systems that enable the management of data obtained from different sources.
• Collaborate with stakeholders to use their experience, education and understanding to obtain knowledge from this information

Reporting and Accountability

• Report on, on unit strategic KPIs progress; on the unit operational plan progress; on strategic stakeholders’ issues and interventions management; on internal and external audit and risk; and on any other work in the mandate of the ongoing student support unit.

DESIRED SKILLS AND EXPERIENCE

Minimum requirements:

• NQF Level 8 qualification in Commerce, Legal, Business Administration, Information Systems, or related fields
• 10 Years’ experience in the general various operations units of which 5 should be at the senior management level.
• Driver’s License
• Advanced project management skill
• Data Analysis
• Presentation skills
• Stakeholder Relations skills
• Computer literacy – Intermediate MS Package Suite
• Advanced Knowledge of the higher education sector
• Working experience in application management programmes.

Preferred

• NQF Level 9 qualification in Commerce, Legal, Business Administration, Information Systems, or related fields
• 15 Years’ experience in the general operations of which 10 should be at the management level in the higher education sector

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RESPONSIBILITIES:

Policy, Systems & Procedure Development

• Development, monitoring, and management of the NSFAS policy(ies), guidelines, and procedures across multiple operations department disciplines in line with the student-centric model.
• Manage the processes of the regionalisation of operations, queries management, and student services to maximise the student experience.
• Manage the maximisation of student expectations with the NSFAS ongoing student support programmes.
• Manage the stakeholder challenges that emanate from the ongoing student support value chain
• Manage and develop instruments to track the implementation of the ongoing student support programmes.

Core Strategic Objectives Development

• Lead and manage the implementation of the ongoing student support strategic plans
• Lead and manage the implementation of the key performance indicators (KPIs) and operational plans of the unit.
• Lead and manage the maintenance of business processes and procedures that verifies data integrity across the subunits of ongoing student support.

People Management & Ethical Leadership

• Manage and/or delegate participation in the recruitment and selection of unit vacancies in line with EE targets.
• Delegate ongoing student support programmes to relevant subunits for implementation.
• Lead and manage the unit team to achieve the set and agreed programmes.
• Direct, inspire, coach and mentor subordinates to deliver quality programmes in line with NSFAS Values
• Lead and manage the individual performance contracting and review process for subunits.
• Lead and manage all disciplinary matters of subunits related to performance and conduct issues.

Stakeholder Management & Relationships

• Oversee the utilisation and implementation of the ongoing student support policies, processes, efficiency channels and databases to resolve stakeholder queries and complaints.
• Collaborate with internal stakeholders to enable the ongoing student support programmes.
• Manage and delegate the sharing of accurate and reliable data and information to ongoing student support units and institutions of higher learning for the smooth student experience.
• Manage the Publication and updating of the details of NSFAS ongoing student support.
• Manage the Publication and updating of the details of NSFAS ongoing student support.

Project Management & Leadership

• Manage and supervise the projects to address identified needs as per the student support strategy.
• Analyse and interpret project reports on completion of the project to evaluate return on investment and to inform decision-making in the unit.

Budget optimisation

• Forecast for unit core administration activities and projects.
• Expenditure in line with core activities and projects.
• Manage payment of ongoing student support service providers in line with institutions’ verified registration details.
• Review and recommend the ongoing student support payments and recover any overpayments.

Compliance monitoring & evaluation

• Lead and manage the plans and processes of verification, compliance, registration and deregistration data to support the mandate of the ongoing student support with legislation.
• Lead and manage the plans and processes that support the implementation of identified key controls and established risk mitigation procedures.
• Analyse and improve the audit, risk, and compliance outlook.
• Lead and manage the implementation audit plan.

Information & Knowledge Management

• Collaborate with stakeholders to build systems that enable the management of data obtained from different sources.
• Collaborate with stakeholders to use their experience, education and understanding to obtain knowledge from this information.

Reporting & Accountability

• On unit strategic KPIs progress
• On the unit operational plan progress
• On strategic stakeholders’ issues and interventions management
• On internal and external audit and risk.
• On any other work in the mandate of the ongoing student support unit.

DESIRED SKILLS AND EXPERIENCE

Minimum requirements:

• NQF Level 8 in Commercial, Legal, Business Administration or related fields
• 10 Years’ experience in the general various operations units of which 5 should be at the senior management level.
• Computer literacy – Intermediate MS Package Suite
• Driver’s License.
• Advanced project management Skills.
• Advanced Knowledge of the higher education sector.
• Experience in the student development programmes.

Preferred

• NQF Level 9 in Commercial or related fields
• Computer literacy – Advanced MS Package Suite
• Driver’s License.
• 15 Years’ experience in the general operations of which 10 should be at the senior management level in the higher sector.
• Advanced project management skills.
• Advanced knowledge of the higher education sector.

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RESPONSIBILITIES:

Policy, Systems & Procedure Implementation

• Support the unit in the maturing of employee wellbeing policy/ies, procedures, and processes
• Develop presentations that enable the socialisation of employee wellbeing policy/ies, procedures and processes
• Socialise and implement the employee wellbeing policy/ies, procedures and processes

Core Strategic/Operations Objectives Implementation

• Provide input into overall Human Resources Management value proposition as it relates to the wellness practice through the development of best practice, research, trends analysis and wellness initiatives
• Analyse wellness trends and prepare high level reports to management as input to create an engaged workforce
• Implement wellness interventions based upon identified needs within the organisation
• Build capacity in the organisation to drive and manage an employee wellness culture
• Design, implement and drive NSFAS’s programme, including providing awareness campaigns and training, professional counselling, testing and support through external vendors
• Ensure that all wellness initiatives contribute towards the operationalizing of the overall Employee Value Proposition
• Participate in the Wellness Committees and Forums to facilitate the successful implementation of wellness initiatives and programmes
• Develop policies and procedures to support the implementation of wellness initiatives
• Serve as the employee trustee for provident fund and participate in health care committees and wellness coach
• Provide monthly and quarterly report on wellness statistics and focus on analysis, comparison, and trends
• Create Awareness through wellness events and educational information on health issues
• Coordinate and promote wellness initiatives in partnership with other stakeholders
• Responsible for trauma debriefing during trauma incidents
• Conduct workshops on selected wellbeing issues and obtain feedback on existing programmes
• Cover whole spectrum of individual wellbeing components as defined by the World Health
• Organisation (WHO) or Health Professions Council of South Africa (HPCSA)
• Support the HR operations unit and HR team with employee wellbeing programmes of the NSFAS
• Contribute input and manage the employee wellness budget
• Coordinate with employee relations, business partners and senior management on cases of potential incapacity and ensure correct reporting and process for 3rd party claims

People Management & Ethical Leadership

• Guide, inspire, coach and mentor employees to deliver quality wellness programmes in line with NSFAS Values
• Lead and manage the individual performance contracting and review process for self

Stakeholder Management & Relationships

• Collaborate with internal stakeholders to implement employee wellbeing programmes
• Collaborate with external stakeholders to enable the employee wellbeing programmes
• Manage the service level agreement of external providers of employee wellbeing deliverables

Project Management & Leadership

• Manage and supervise the projects to address identified needs as per the employee wellbeing initiatives
• Analyse and interpret project reports on completion of the project to evaluate return on investment and to inform decision-making in the subunit

Budget optimisation

• Expenditure forecast for subunit employee wellbeing activities and projects
• Expenditure management in line with employee wellbeing activities and projects 

Risk, Compliance Monitoring & Evaluation

• Support compliance checks and audit of employee wellbeing interventions with HR policies
• Identify risks and mitigate them in line with the risk register
• Support the compliance of NSFAS with the EE Act and legislation 

Information & Knowledge Management

• Collaborate with stakeholders to build systems that enable the management of data obtained from different sources
• Collaborate with stakeholders to use their experience, education and understanding to obtain knowledge from this information

Reporting & Accountability

• On recruitment strategic KPIs progress
• On the employee wellbeing operational plan progress
• On internal and external recruitment risks
• On any other work in the mandate of the employee wellbeing work 

DESIRED SKILLS AND EXPERIENCE 

Minimum Qualification requirements:

• NQF level 7 in Industrial Psychology, Psychology, Social Work
• Certification in EAP/wellness practitioner or management
• Minimum of six (6) to eight (8) years’ experience in Employee Assistance Programme / Wellness of which three (3) years must be the managing of an Employee Assistance Programme (EAP) / Wellness function
• Experience in a Higher Education environment will be an added advantage
• Basic understanding of Labour Law e.g. LRA, EEA, BCEA, OHSA, employee health, wellness and benefit administration concepts, practices, and procedures
• Solid project management Skills
• Intermediate Knowledge of the higher education sector
• Employee wellbeing legislation experience and knowledge
• Employment Equity Act and related legislation
• Computer literacy – Intermediate MS Package Suite
• Driver’s License

Preferred

• NQF level 8 in Industrial Psychology, Psychology, Social Work
• Registered with HPCSA as Counsellor, Social Worker, Psychologist, Industrial Psychologist
• Certified Wellness Coach
• Computer literacy – Advanced MS Package Suite
• Advanced project management Skills
• Advanced knowledge of the higher education sector
• Extensive exposure to the functions of the employee wellbeing
• Knowledge and understanding of the NSFAS Act and PFMA

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Human Capital Management

• Partner with line managers to implement end-to-end people management processes and provide day-to-day operational support in the management thereof (including, but not limited to talent acquisition, reward and recognition, development, performance-, talent- and change management, employee relations)
• Ensure that human resources best practices are upheld, and performances communicated throughout the division.
• Identify and deliver continuous improvement initiatives to enhance employee performance and wellbeing.
• Build, support and maintain healthy, diverse internal and external relationships to ensure the achievement of divisional goals.
• Foster a positive workplace culture by promoting open communication, resolving conflicts, and addressing employee concerns.
• Provide guidance and consultation to managers on HR issues, including talent management, employee relations, performance management.
• Communicate the recruitment requirements with the Talent Specialist
• Align recruitment requirements with budget approvals.

HR Operations and Policy

• Interpret and communicate HR policies, procedures and programs to managers.
• Advise business departments on the standardized recruitment practices and procedures.
• Partner with hiring managers to identify staffing needs.
• Facilitate and support the recruitment process.
• Prepare offers to successful candidates.
• Implement and manage the on boarding programs to integrate new hires into the organization effectively.
• Manage the relocation process, internal changes or new hires.
• Support the implementation of performance management contracts and reviews.
• Support the allocated departments with the coordination of personal development plans, learning and development needs.
• Manage the off boarding process, ensuring these align with the set procedures.
• Identify training and development needs and work with managers to implement appropriate solutions to enhance employee performance.

Reporting/Data Compilation

• Maintain accurate and up-to-date employee records and HR information.
• Prepare HR reports and metrics to track key HR indicators and support decision-making processes.
• Analyse and interpret project reports on completion of the project/s to evaluate return on investment and to inform decision-making in the subunit.
• Draft and send monthly EE, Payroll and Training reports to Group HR
• Monthly overtime, labour and wage reports to the GM and department managers

Collaboration and Communication.

• Collaborate with business leaders to understand organisational goals.
• Collaborate and communication any changes relating to HR practices and procedures to relevant stakeholders.
• Advise and communicate legislative requirements and/or changes.
• Provide guidance and support on HR policies, procedures and employment related matters.

Continuous Improvement

• Stay up to date with HR best practices.
• Stay abreast with legislative requirements, understand the impact to the organisation and implementation thereof.

Risk and Compliance

• Ensure that all legal requirements are adhered to within the organization.
• Ensure all HR practices and initiatives are aligned with best practices as well as SA legislative requirements.
• Support the allocated departments with managing employee relations issues i.e. grievance and discipline.
• Address all HR related queries within the business’ policy and procedural framework.
• Ensure all recruitment and selection processes are aligned with Equity requirements.
• Comply with Union agreements, if applicable
• Comply with the necessary Occupational Health and Safety requirements

DESIRED SKILLS AND EXPERIENCE

Minimum requirements:

• NQF Level 7 Human Resources Management, Industrial Psychology or related.
• 5-7 Years’ experience in Human Resources, with a focus on HR business partnering.
• Strong knowledge of SA Legislative requirements
• Intermediate Knowledge of the higher education sector
• Understanding of HR value chain and processes
• Proven ability to manage multiple priorities.

Preferred

• NQF Level 8 Human Resources Management or Industrial Psychology Fields
• 8 Years of HR generalist experience
• Knowledge of the higher education sector and/or public sector
• Knowledge and understanding of the NSFAS Act and PFMA

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RESPONSIBILITIES:

Policy, Systems & Procedure Implementation

• Provide inputs and adhere to the IT Products and Portfolio policies

Core Strategic/Operations Objectives Implementation

• Change Management and Testing: Successfully plan and administer change deployments; consult on testing strategies, oversee execution of test cases, analyse results, and implement corrective actions as needed.
• Leadership and Mentorship: Demonstrate strong leadership by driving requirements, mentoring and coaching colleagues, making informed decisions, and showing commitment beyond personal gain.
• Collaboration and Communication: Foster a transparent and communicative team environment; ensure active collaboration and avoid isolated work to achieve collective success.
• Tool Alignment: Coordinate with the Tools team to ensure process notations are consistent and properly integrated with organizational tools.
• Risk Management: Proactively identify, document, and escalate process method issues and risks to relevant parties in a timely manner.
• Training and Development: Conduct effective training sessions on process methodologies, guidelines, notations, and methods to build team competency and ensure consistent application.

People Management & Ethical Leadership

• Display high standards of personal integrity and ethical behaviour in all ICT dealings.
• Foster a culture of accountability and transparency within the team.
• Engage in continuous professional development to enhance personal skills and knowledge. 

Stakeholder Engagement & Relationships

• Conflict Resolution and Stakeholder Engagement: Effectively identify, diffuse, and address conflicts by facilitating open discussions; maintain comprehensive knowledge of multiple business functions and technologies to recognize conflicts and synergies.

Project Management & Leadership

• Manage and/or participate in projects related to the subunit when required

Budget optimisation

• Provide inputs into the subunit’s budget when required

Compliance Monitoring and Evaluation

• Compliance and Quality Assurance: Monitor and report adherence to process standards, policies, and methods; conduct quality reviews and semantic checks to maintain high process integrity. 

Information & Knowledge Management

• Knowledge Sharing and Industry Awareness: Regularly share relevant industry trends and knowledge with team members and stakeholders through formal and informal channels to enhance skills and drive corrective measures.

Reporting & Accountability

• Reporting and Resource Management: Prepare accurate reports for stakeholders; manage costs and timelines associated with process improvements; ensure alignment between process and enterprise architecture through close collaboration with the Enterprise Architecture team.

DESIRED SKILLS AND EXPERIENCE

Minimum requirements:

• NQF Level 7 in computer science, Information Technology or related.
• 5 years plus of Process Engineering experience.
• ITIL Intermediate qualification
• Driver’s License
• Computer literacy – Intermediate MS Package Suite
• Knowledge and experience in Process Simulation
• Experience in working in an agile, multi-disciplined team fostering collaboration and teamwork.
• Knowledge of Process Engineering methods and techniques like Lean, 6 Sigma, Outside In, CMM, Theory of Constraints, Rout cause analysis, etc
• Proven ability to model and improve complex end-to-end business processes.
• Proven ability in effective Process Automation
• Proven ability in defining process KPI’s and process performance measurement
• Ability to document and integrate process execution with business requirements
• Ability to operate, perform and execute analysis activities across all enterprise domains from
• Business, Data, Applications, Infrastructure and network and Enterprise Security following organisational frameworks adopted

Preferred

• NQF Level 8 in computer science, Information Technology or related.
• Project management qualification (PMP and/or PRINCE2).
• COBIT qualification
• Membership of professional body/association

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RESPONSIBILITIES:

Policy, Systems and Procedure Implementation

• Conduct industry research and analyse data to identify growth opportunities within the NSFAS context.
• Develop content which would drive strategic initiatives that would assist the organisation achieve its goals, considering the local, regional and global dynamics and obligations.
• Collaborate with cross-functional teams to align organisational objectives and ensure effective strategy execution within the public sector framework.

Core Strategic/Operations Objectives Implementation

• Conduct qualitative and quantitative research to gather insights on market trends, consumer behaviour, and competitive landscape.
• Analyse data using statistical methods and tools to identify patterns, correlations, and actionable insights.
• Prepare comprehensive reports and presentations that summarize research findings and recommendations for stakeholders.
• Collaborate with internal teams to define research objectives and ensure alignment with organizational goals.
• Monitor industry developments and emerging trends to provide timely updates and strategic recommendations.
• Utilize data visualization techniques to present complex information in an easily understandable format.
• Maintain organized records of research methodologies, findings, and sources for future reference

People Management & Ethical Leadership

• Manages and participation in the recruitment and selection of unit vacancies in line with EE targets.
• Delegates tasks to subordinates for implementation.
• Directs, inspires, coaches and mentor subordinates to deliver quality programmes in line with NSFAS Values.
• Manages and participates in leading the individual performance contracting and review process for responsible team/s.
• Manages and participates in all disciplinary matters of subunits related to performance and conduct issues.

Stakeholder Management & Relationships

• Proactively identify and address stakeholder concerns, ensuring timely and effective resolutions
• Collaborate with stakeholders to develop and implement process improvements
• Facilitate cross-functional meetings and discussions to align on objectives and strategies

Project Management & Leadership

• Manages multiple tasks and prioritize accordingly without compromising on quality of work
• Provide oversight and where required participate in projects to address identified needs
• Where required, analyse and interpret project reports upon completion of the project to evaluate return on investment and to recommend insights for future decision making.

Budget Optimisation

• Manage expenditure in line with budget for all Planning related projects (where applicable)
• Monitors spend aligned to approved budget (where applicable)
• Monitor and report on the organisation's research journey to ensure alignment with strategic objectives, considering the specific requirements of the government

Information and Knowledge Management

• Sourcing and analysing of data for literature reviews and background papers.
• Conduct qualitative and quantitative research.
• Collaborate with the Senior Manager and ICT to build systems that enable the management of data obtained from different sources
• Develop and deliver presentations to communicate findings and recommendations to management

Reporting and Accountability

• Prepare monthly and quarterly reports on key performance indicators, process improvements, and stakeholder engagement
• Analyse data, identify trends, and provide insights to support decision-making 

DESIRED SKILLS AND EXPERIENCE

Minimum requirements:

• NQF Level 9 qualification in Business Administration, Economics, Statistics or Social Sciences or other related qualifications.
• Understanding of the post-school education and training within South Africa and international context.
• Driver’s License
• 3-4 years of experience in research, data analysis, or a related field
• Knowledge of research methodologies and best practices
• Familiarity with database management and data mining techniques.
• Familiarity with project management tools and techniques
• Knowledge of Post School Education and Training (PSET) System
• 2 years’ working experience in Post School Education and Training (PSET) System
• Add experience (2-3 years) and knowledge - Thorough understanding of research methodologies
• Experience - Co-authored at least 2 academic publications.
• Exposure and application to at least 2 statistical packages for the analysis of data
• 2 - 3 years of research supervisory experience
• Computer literacy – Intermediate MS Package Suite
• Proficiency in statistical software (e.g., SPSS, R, or Python) and data visualization tools (e.g., Tableau, Power BI).
• Proficiency in, or working experience with, some or all of the following programmes: Ms office, SPSS, STATA, Nvivo, AtlasTI or latest data systems.
• Strong written and oral communication skills (having published or be about to publish from their PhD will be an added advantage.
• Ability to work independently and as part of a team
• Attention to detail and a commitment to accuracy 

Preferred

• PhD qualification in Business Administration, Economics, Statistics or Social Sciences or related qualifications.

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RESPONSIBILITIES:

Database planning, baselining, scaling and capacity planning.

• Keeping databases in the database environment operating to availability and performance SLAs

Recommending technologies for meeting business and workload requirements.

• New technologies or additions to existing technology stack that improves system or business output

Database performance

• Defining SLAs for database performance and availability with the business.
• Provide metrics and methods to measure the metrics
• Optimization of database performances through database design, indexing identifications and performance tuning.
• Meet the performance metrics
• Ensure healthy, optimized databases across all environments.
• Troubleshooting database problems and issues

Backup and recovery

• Meet backup recovery time and recovery point objectives
• Security and Access Reviews
• Ensuring database security, high availability, backup and recovery of all databases

Installation and upgrades

• Databases installed as per specifications and standards
• Successful upgrades that produce minimum business downtime.

Vendor Management

• Vendors meets the SLA and performance metrics and measure vendor performance

Internal and external Communication

• Produce timeous and accurate reports
• Reporting to internal and external stakeholders on performance of ICT Databases and Data Management.
• Manage technical reporting and escalation.
• Produce timeous and accurate reports
• Resolve escalations within SLA

DESIRED SKILLS AND EXPERIENCE

Minimum requirements:

• NQF Level 7 in Information Technology, Computer Science or related field
• Certification and training on Microsoft SQL Server including detailed knowledge of the database and DBMS software, and some programming skills.
• Exposure to at least one major provider: AWS, Azure, or Google Cloud
• Advanced SQL scripting capability
• Minimum of 10 years ICT general experience.
• Minimum of 7 years ICT database experience

Preferred

• ITIL foundation certification
• Exposure to NoSQL databases

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RESPONSIBILITIES:

Policy, Systems & Procedure Implementation

• Analyse existing system to identify areas for improvement.
• Design infrastructure/deployment strategies of the application.
• Conduct code reviews of colleagues’ work.
• Analyze and translate requirements created by business analysts into a solution architecture.
• Review and grade applications against design standards and principles.
• Ensure that logs are maintained to determine what component of the system is failing and the cause(s) thereof.
• Release the systems to the testing team.
• Provide testable, scalable, and efficient systems.
• Analyze existing system to identify areas for improvement.
• Design infrastructure/deployment strategies of the application.
• Conduct code reviews of colleagues’ work.
• Analyze and translate requirements created by business analysts into a solution architecture.
• Review and grade applications against design standards and principles.
• Ensure that logs are maintained to determine what component of the system is failing and the cause(s) thereof.
• Release the systems to the testing team.
• Provide testable, scalable, and efficient systems.
• Maintain software quality standards and best practice principles.
• Design java applications and code that meet business requirements with appropriate functional and non-functional requirements.
• Develop java applications and code used by the student center model.
• Delivery of software development in compliance with an SDLC process.
• Ensure all code produced has unit and integration tests and are functional.
• Participate in design session and ensure code has been reviewed before it moves to the release branch.
• See to it that the code produced goes to production and works as expected.
• Ensure adequate logging at correct log levels.
• Adhere to stipulated coding standards and best practice.
• Ensure OWASP secure coding standards are adhered to and applied.
• Ensure code produced does not break any build or introduce priority 1 incidents

Core Strategic/Operations Objectives Implementation

• Maintain efficiency of Java applications and code.
• Ensure the best possible performance, quality and responsiveness of the applications.
• Identify bottlenecks and bugs.
• Create solutions to these bottlenecks and bugs.
• Help maintain code quality, organisation and automatization.
• Continuously evolve the current systems and architecture landscape including the proactive management of technical debt.
• Resolve reported production incidents in stipulated timelines.
• Improve code quality and security where flaws have picked up.
• Identify an appropriate communication channel to share requests with 3rd parties.
• Suggest the appropriate communication channel to the infrastructure team to communicate with 3rd parties.
• Agree with the 3rd party on a suitable request and response structure.
• Identify where the current system is lagging.
• Ensure that the system meets all business requirements.
• Ensure that all standard design factors are maintained.
• Identify which components of the system are missing to meet business needs.
• Identify server requirements to determine which server would be suitable to run the application depending on its load.
• Analyse the logs on the system and on the servers to see why a certain operation/function has not been actioned.
• Determine why the system crashed.
• Place issue in backlog for resolution.
• Refer important issues to the testing or infrastructure team.

People Management & Ethical Leadership

• Commit to the performance contracting and review process in a timely manner.
• Abide by the NSFAS Code of Conduct. Standards of behaviour and ethical principles that all
• NSFAS employees must adhere to, in order to maintain the integrity and reputation of the Organization
• Familiarize with the code and ensure that their actions and behaviour are in line with its principles at all times.
• Maintaining confidentiality, avoiding conflicts of interest, and treating colleagues and stakeholders with respect and professionalism

Stakeholder Management & Relationships

• Ensure effective communication and smooth operation of activities. Software development team point of contact for project resources, consultants, service providers, responding to queries and complaints, and providing necessary information to stakeholders.
• Responsible for disseminating relevant information to stakeholders such as technical documentation, applications architecture, technical understanding of applications/systems to enable knowledge sharing. Communicating updates, changes, and other important information related to systems or applications, ensuring that stakeholders are informed and up to date.
• Provide input towards internal audits for the unit and work with the auditor general when needed. Ensuring that all records, processes, and procedures are accurate, up-to-date, and compliant with internal policies and external regulations.
• Participate in NSFAS wide service delivery efforts through partnership, engagement, collaboration, and seeking and sharing of information as required. Collaborating with other departments and stakeholders to improve service delivery, seeking feedback, and sharing relevant information to improve overall organizational performance.
• Attend to and resolve internal client requests. Ensuring that all requests are logged, prioritized, and responded to in a timely and effective manner, keeping management informed of progress.
• Engage with colleagues using team dynamics, strong interpersonal skills, be able to work collaboratively with colleagues, and foster a positive and productive work environment.
• Be active listener, providing constructive feedback, and working towards common goals.

Project Management & Leadership

• Support the Project Manager with all the internal and external ICT related projects in the unit
• Ensuring compliance with the implementation of project requirements
• Support the project team and aid to ensure that projects are adhered to. Work closely with other team members to ensure that compliance is maintained.
• Ability to effectively communicate with stakeholders, ensuring that all relevant information is disseminated promptly and accurately. Demonstrate strong software development skills to enable project execution and other project-related documentation.

Compliance Monitoring & Evaluation

• Assist in formal submissions of documents to the unit, timely and in compliance with legal or process requirements.
• Identify potential risks and implement appropriate risk management strategies.
• Stay up to date with ICT Governance legislative compliance requirements and ensure that all policies and procedures are adhered to accordingly

Information & Knowledge Management

• Conducting research and analysis to identify the information and data requirements of the ICT department and the talent acquisition team.
• Collaborating with ICT team members and talent acquisition team members to understand their data and information needs and requirements.
• Identifying and evaluating various software tools and systems that can be used to store, manage, and analyse data and information related to talent acquisition.
• Coordinating with the ICT team to implement and configure the selected software tools and systems.

Reporting & Accountability

• Organizing and maintaining accurate records: responsible for keeping track of schedules, appointments, and deadlines. Creating and maintaining a filing system for documents, reports, and other important information.
• Preparing reports prepare reports on a regular basis. This could include tracking expenses, monitoring progress on projects, and analysing data.
• Communicating effectively: communicating with multiple stakeholders, such as the executive you are supporting, other team members, and external partners. It is important to be able to communicate clearly and professionally, both verbally and in writing.
• Managing budgets: responsible for managing budgets and ensuring that expenses are within budget. This requires keeping track of expenses and reconciling accounts.
• Monitoring progress on tasks and projects: It is important to keep track of tasks and projects, including deadlines and progress updates. Ensure that everything is on track and that deadlines are met.
• Providing feedback and suggestions for improvement: have a unique perspective on the organization and may be able to identify areas where improvements can be made. Providing feedback and suggestions for improvement can help to make the organization more efficient and effective.

DESIRED SKILLS AND EXPERIENCE
Minimum Qualification requirements:

• NQF level 7 in Information technology, Computer science or other relevant qualification
• 8 years’ experience in a similar role, including systems designs.
• 8 years’ experience with Java developer
• Experienced in Spring boot
• Experienced in agile methodology.
• Knowledge of software development design patterns
• Expertise developing enterprise-level web applications and RESTful APIs using Microservices, with demonstratable production-scale experience.
• Experience in Industry standard protocols related API security including Oauth
• Demonstrate strong design and programming skills using JSON, Web services, XML, XSLT, SQL in Unix and windows environments.

Preferred

• 10 years’ experience in a similar, including systems designs.
• Experience in GIT/SVN, Swagger, Rabbit MQ
• Experience in creating unit test using Junit, Mockito or Power mock
• Good knowledge of Microservices
• Experience working with tools like Git, Maven
• Experience with J2EE Web development, Eclipse/ STS.SVN/ Rest web services, JPA/Hibernate
• Experience in markup language such as JSON and XML
• Experience on using Quality and Security tools such as Sonar Cube

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RESPONSIBILITIES: 

Policy, Systems & Procedure Implementation

• Implement all internal audit policies, governance documents, and the audit methodology documents.
• Prepare the Intention to Audit (ITA) document in accordance with Section 9 of the Audit Methodology
• Ensure that audits and internal audit assignments are executed in accordance with Section 10 of the Audit Methodology
• Employ professional standards relevant to the scope of work.
• Work collaboratively with business unit staff as a trusted partner operating independently and providing assurance with regards to the operations and control environment within business and use audit policies, systems, and procedures to implement audit execution across departments.
• Ensure that audits and internal audit assignments are executed in accordance with Section 10 of the Audit Methodology

Core Objectives Implementation

• Providing assurance with regard to the operations and control environment within the business.
• Support internal audit managers by effectively performing daily audit operations in accordance with section 9 and 10 of the audit methodologies.
• Draft and submit timeous audit issues with findings and recommendations.
• Implement audits in line with the Internal Audit Methodology specifically: scoping, problem statement/hypothesis wording, testing procedures, sampling and source data and testing results.
• Facilitate and support management to timeously close audit issues in their departments.
• Identify the extent of work needed to achieve the engagement’s objectives, including consideration of the relative complexity, materiality and significance of the matters concerned.
• Apply professional skepticism in the conduct of audits.
• Providing IT, data analytics and cyber expertise to the Internal Audit Team.
• Leading and delivering IT and cyber reviews across the organisation.
• Pair up with the other members of the IA team and enable their analytics needed – source the data, assist with building the analytic and support the interpretation thereof.
• Assist with IT audits across the division for areas not covered by ALICE (projects/ BCP/ DRP’s/ ITGC/ cyber reviews/ application controls etc.)
• Build visual tools/ dashboards to support our road to continuous auditing.
• Provide ongoing support to junior team members.

Performance Contracting

• Ensure individual performance contract is signed and reviews are done in line with policy.

Stakeholder Management & Relationships

• Build relationships with business process owners
• Daily liaison with clients.
• Effectively engage with clients throughout the audit process.
• Maintain institutional knowledge.
• Provide ongoing support to junior team members.

Project Facilitation & Implementation

• Plan and implement internal audit engagements to address identified needs as per the audit plan.
• Compile audit reports on completion of the audits to evaluate the control environment.

Budget optimisation

• Adhere to budgetary requirements pre audit assignment and annual plan.
• Perform budgeting and forecasting-related activities in relation to individual audit engagements and the overall annual plan.

Compliance Monitoring & Evaluation and sound reporting.

• Use of approved reporting templates and tools to make recommendations for improvements over time.
• Adhere to internal audit methodology and processes.
• Comply with the relevant professional standards during performance of individual duties and responsibilities.

Information & Knowledge Management

• Collaborate with stakeholders to build systems that enable the management of data obtained from different sources.
• Collaborate with stakeholders to use their experience, education and understanding to obtain knowledge from this information.

Reporting & Accountability

• Report on all audit findings and exceptions identified while testing.
• Ensure all exceptions are substantiated through sufficient evidence where possible.
• Produce clear, concise, and detailed audit reports

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

• NQF Level 7 in information systems, computer science, or related field.
• 3 - 5 years’ experience in a similar role as ICT Senior Auditor
• Computer literacy – Proficient – Computer literacy and competency beyond the intermediate level
• Driver’s License
• Intermediate project management skills
• Intermediate knowledge of the higher education sector
• Demonstrate an understanding of the IT audit methodology and its application.
• Intermediate to strong SQL scripting skills.
• Power BI experience/ other data analytic tools.
• Strong technical skills in information security management and related standards (ISO, NIST, etc)
• Knowledge of information technology general computer controls and application controls.

Preferred

• Bachelor’s degree in information systems, computer science, accounting, or related field.
• Other degrees/qualifications/ diplomas that would be advantageous or working towards
• CISA Certified Information Systems Auditor
• CISM Certified Information Security Manager
• CISSP- Certified Information Systems Security Professional OR;
• CISSP-ISSMP Information Systems Security Management Professional or other equivalents.
• 5 – 7 Years’ experience in a similar role as ICT Senior Auditor
• Intermediate project management skills
• Intermediate knowledge of the higher education sector
• IT Project auditing experience
• Cloud auditing experience

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RESPONSIBILITIES: 

Lead ICT infrastructure projects.

• Project manage all ICT infrastructure projects and direct projects to reengineer business processes.
• Monitor project SLA for service providers, manages their contracts and reviews their performance.
• Lead, plan, organize and manage the ICT Infrastructure team to ensure stability, scalability, capacity and availability within the area.

Effectively manage the budget and resources.

• Negotiate for resources by considering business and development priorities from vantage point of NSFAS.
• Consider business needs, managers input, trade-offs and leverage to allocate resources to priority areas of Section.
• Monitor spend according to plan and make necessary adjustments.
• Identify wasteful expenditure and challenges inappropriate work practices and attitudes to resolve this.
• Make case for change for business process improvement through proposals and business cases.

Ensure compliance, monitoring, evaluation and sound reporting

• Ensure adherence to approved ICT governance principles and policies.
• Handle reports on performance and compliance.
• Use of standard reporting templates and tools and make recommendations for improvements over time.
• Monitor compliance of section and direct reports with compliance needs of the APP service unit plans.
• Submit performance and compliance reports timeously and to required standards.
• Constructive use of standardized reporting tools and templates.
• Awareness of APP requirements.
• Sound compliance reporting.

Analyse Cybersecurity related threats, ensure cybersecurity readiness

• Conduct threat assessments and perform vulnerability scanning of ICT systems.

Leading high-performance teams

• Set, control and report on key performance areas and performance contracts.
• Coach, mentor and train the team and develop reports for performance improvement, career progression and recognition purposes.
• Maintain compliance, consistency, and take corrective action when needed.
• Participate in HR and organisational recruitment processes
• Train business as necessary on data operational activities.
• Provide positive and professional guidance, advice, and support to staff within NSFAS and across the organization.
• High performance team.
• Personal development plans implemented

Reporting & Accountability

• On unit strategic KPIs progress
• On the unit operational plan progress
• On strategic stakeholders’ issues and interventions management
• On internal and external audit and risk
• On any other work in the mandate of the ongoing student support unit

DESIRED SKILLS AND EXPERIENCE

Minimum requirements:

• NQF Level 7 in Information Technology, Computer Science or related.
• 10 years’ ICT experience of which at least 5 years should be in team management
• Microsoft, Networking, and security certifications
• ITSM and/or governance certifications
• Information Technology Service Management (ITSM) tools and processes experience
• Experience working in the financial services sector
• Knowledge of Higher Education sector, the NSFAS Act, NCA and PFMA
• Experience in a complex organization preferably within the Public Sector
• Knowledge of business strategy and ICT operations
• ICT Infrastructure monitoring tools
• Knowledge of Hardware (Intel based servers, storage arrays)
• Knowledge of Backup technologies
• Knowledge of Network and server Security
• Duplication Cloud technologies skills, e.g., Windows Azure or AWS
• Basic Networking skills (routers, switches, communication protocols, Internet, firewalls)

Preferred

• Post graduate qualification in ICT related field
• Knowledge of Networking
• knowledge or experience of Business system and ERP System
• Knowledge of Microsoft O365
• Knowledge of ISO27001, NIST

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RESPONSIBILITIES: 

Policy, Systems and Procedure Implementation

• Ensure all network equipment and configurations comply fully with NSFAS ICT security policies and standards.

Core Strategic/Operations Objectives Implementation

• Maintain up-to-date and thorough understanding of core Internet technologies including DNS, Security, IP Routing, HTTP, VPN, Email Routing, and SPAM filtering.
• Demonstrate proficiency in configuring and setting up Fortinet Firewalls, VPNs, and security appliances with zero critical errors.
• Successfully design, configure, and deploy complex switching environments that meet organisational performance and security requirements.
• Design and implement wireless network solutions that support secure access, voice, and video applications with minimal downtime and high user satisfaction.
• Configure and install client and server network software upgrades and maintain telecommunication systems with 99.9% uptime across multi-site operations.
• Monitor network systems and servers continuously to ensure availability and performance, with proactive issue detection and resolution.
• Provide timely and effective technical assistance to staff, administrators, service providers, and vendors, resolving inquiries within agreed service levels.
• Troubleshoot and resolve network hardware, software, telephone, and security system malfunctions promptly to minimize operational disruptions.
• Set up and manage network user accounts, permissions, and passwords securely and efficiently, ensuring compliance with organisational policies.
• Ensure NSFAS ICT security compliance at both network and procedural levels, conducting regular audits and risk assessments.

People Management & Ethical Leadership

• Display high standards of personal integrity and ethical behaviour in all ICT dealings.
• Lead and manage the NSFAS ICT networks team effectively, ensuring clear communication, skill development, and team productivity.

Stakeholder Management & Relationships

• Participate in after-hours standby rotation as required, responding to critical network incidents within agreed response times.

Project Management & Leadership

• Manage assigned network projects and program components, delivering services on time and within budget according to established objectives.

Budget Optimisation

• Optimize the use of network servers and resources to ensure cost-effective and efficient network operations.
• Proactively suggest and implement innovative network solutions that address business and management challenges

Compliance Monitoring and Evaluation

• Maintain comprehensive and accurate documentation of the network environment in alignment with NSFAS standards, reviewed and updated quarterly.

Information and Knowledge Management

• Regularly share relevant industry trends and knowledge with team members and stakeholders through formal and informal channels to enhance skills and drive corrective measures.

Reporting and Accountability

• Prepare accurate ICT data reports for stakeholders and management.

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

• NQF level 7 in Computer Science/ Information Systems / Information Technology or related.
• 8 Years’ experience in designing, implementing or supporting network environments.
• Extensive with Cisco or HP networking technologies.
• Excellent verbal and written communication skills.
• Basic experience in Cloud computing
• The ability to be on call and work after hours to support, maintain and configure network and security infrastructure as required.
• Driver license

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RESPONSIBILITIES:

Employee Relations Strategy

• Define and implement employee relations strategy, policies and procedures in support of HR and NSFAS strategy to promote a positive and inclusive work culture
• Provide subject matter expertise and support to NSFAS change management and policy development programs.
• Ensure compliance of the unit with all legislation including LRA, BCEA, Collective Agreements etc.
• Oversee employee relations activities, including conflict resolution, disciplinary actions, and grievance procedures

Relationships management

• Engage and represent NSFAS in all negotiations such as wage, conditions of employment, CCMA and labour court matters.
• Organize and keep records of labour meetings with management.
• Coordinate and facilitate disciplinary hearings and represent NSFAS in all external proceedings accordingly.
• Communicate the contents of all bargaining agreements to management and employees for implementation.
• Conduct a compliance audit on the implementation of the collective agreement.
• Ensure the bargaining agreement is submitted with plans on how to address the challenges if any.
• Ensure all customer queries are responded to within 3 days. If not finalized a follow up email needs to be sent on the progress of the incident

Provide line manager support

• Provide guidance and coaching to HRBP’s, line managers and employees on employee relations matters, ensuring fair and consistent application of policies.
• Communicate union requests for meetings to all employees within a reasonable period.
• Advice line managers in the drafting of charge sheets and notices of disciplinary hearings.
• Proactively identify and mitigate against all employees’ relations risks in the organisation.
• CCMA cases are investigated and ensure that the employer is represented at the CCMA.
• Ensure effective maintenance document and record control of all disciplinary actions.

Employee Relations awareness and training

• Influence line managers and employees to increase understanding of employee relations topics.
• Identify Employee relations training needs and develop training plans to meet these needs.
• Develop effective training material according to these identified needs.
• Ensure that training is conducted for all employees regarding labour matter.

Employee Wellness

• Develop and implement comprehensive employee wellness programmes that promote physical, mental, and emotional well-being.
• Collaborate with cross-functional teams to design and deliver wellness initiatives, such as fitness programs, stress management workshops, and mental health support services.
• Evaluate the effectiveness of wellness programs through data analysis, employee feedback, and participation rates, and make recommendations for improvement.
• Partner with external service providers and benefit providers to negotiate contracts and ensure the delivery of high-quality wellness services

Research, Benchmarking & Best Practice

• Keep abreast with applicable legislative changes to inform policy updates and implementations.
• Provide advice to the Line managers on dealing with disciplinary cases.
• Submit proposals to the Human Resource Executive on the changes in the legislation and how they affect NSFAS employees.
• Provide a report which identified possible issues that may affect good employee relations and provide a proposal on how to address them.
• Conduct ad hoc requests for labour relations request within 72 hours of requests.
• Stay up to date with employment laws and regulations, and ensure compliance in all employee relations practices

Governance, Risk and Compliance

• Prepare and present reports for submission to the NSFAS Executives and Governing committees and other relevant stakeholders. •
• Facilitate and oversee the development and monitoring of policies, standard operating procedures, systems and controls.
• Lead the conceptualising of the unit’s risk register.
• Ensure effective support in the provision of evidence to all internal and external audit requirements.
• Ensure the maintenance and enforcement of all Service Level Agreements to minimise Unit’s risk and ensure business continuity.
• Ensure adherence in the unit to all relevant laws, policies and Standard Operating Procedures throughout the organisation.

Stakeholder Management and relations

• Cultivate strategic partnerships and collaborations with relevant institutions.
• Build and maintain relationships with all NSFAS business units for the purposes of expectations management and knowledge sharing.
• Provide advocacy on matters related to Employee Relations and Employee Wellness to empower the NSFAS stakeholders to make informed decisions.

People Management

• Build and lead an effective and cohesive team through the effective management of departmental resources.
• Lead the implementation of talent acquisition, succession planning, development, and retention strategies for the Unit.
• Lead the enhancement of relevant knowledge and skills through continuous coaching, mentoring and nurturing of the Unit’s talent.
• Lead and drive a high-performance culture by translating and communicating the annual performance goals and measures based on agreed upon objectives.
• Drive a working environment that augments employee engagement, recognition and productivity
• Lead and drive the management of poor performance and disciplinary matters in line with the NSFAS’s policies and procedures

Employment Equity

• Assist in ensuring that EE related consultations and implementation initiatives to drive and support attainment of EE Strategy and Targets.
• Keep track of engagements in accordance with EEA and EE Strategy.
• Ensure EE Committee meets on a regular basis
• Perform operational duties to fulfil EEA requirements of reporting, analysis, insights, and

Functional Targets.

• Assist in improving EE processes by undertaking regular reviews and assisting in reviews, administrative systems, and procedures.
• Ensure the accuracy of information by regularly conducting checks and sample audits as appropriate.
• Tracking employee development for EE purposes and workplace profile statistics.
• Tracking employee movements and workplace profile statistics.
• Ensuring reconciliation of data with various systems for accuracy.
• Assist in ensuring compliance Department of Labour and Employment by Reporting, keeping abreast of new developments, advising, and partnering with business and implementing new requirements. 

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

• NQF Level 7 qualification in Labour Relations, Human Resources or related field
• At least 8 years’ experience in employee relations with at least 5 years’ experience in a managerial role
• Extensive knowledge and experience dealing with dispute resolutions
• Proven experience in developing and implementing health and wellness programs.
• Knowledge of the South African Labour law

Preferred

• NQF Level 8 qualification in Labour Relations/ Human Resources or related field
• 10 years’ experience in dealing with Labour Relations matters

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RESPONSIBILITIES:

Policy, Systems & Procedure Development

• Participate in the development and management of the NSFAS Organisational Development policy(ies), guidelines, and procedures
• Socialise and train all OD-related policies to all employees

Core Strategic Objectives Development

• Lead the sustainable and vibrant Talent/OD Unit strategy, annual operations plan and implementation with an emphasis on culture and values transformation and impact
• Oversee the development and deployment of a full range of development programmes i.e. talent, leadership and organisational (individual, teams, unit, leadership, management)
• Guide and inform organisational design initiatives are successfully embedded in the organisation
• Guide and manage the implementation of the key performance indicators (KPIs) and operational plans specific to the unit
• Research, benchmarking, keeping abreast of ongoing trends and recommendation of meaningful metrics, value assessment techniques and identification of actionable insights to drive continuous improvements, innovation and standardisation in the organisation in pursuit of the employer of choice objectives i.e. guide competitive hiring and input into the branding initiatives
• To provide support and advice in OD practice improvement tactics, processes to assess, diagnose, design and deliver custom solutions to advance colleague experience
• Harmonise all elements of the culture and values journey packaged for effective employee engagement and experience
• Design, deliver, and monitor the implementation of the talent management strategy and tools to enable the partnership with HR Operations and leadership to ensure its execution
• Collaborate with HR teams to build recognition programmes that reward high performance and drive organisational results
• Develop and oversee the implementation of Organisational Development service level agreements with respective departments
• Review the delivery performance metrics for gaps, areas of improvement, and collaborate with stakeholders for root cause analysis and make improvements recommendations
• Develop and participate in the implementation of the organizational culture strategy and related programmes
• Lead the ODBPs to support the growth of the business and other operations teams in developing, implementing and improving the standards and frameworks of the unit
• Partner with the HR operations to achieve high-quality employee-driven initiatives
• Assess the effectiveness of organisational development initiatives not limited to talent acquisition, on boarding and induction experience, performance management, change management, diversity, equity and inclusion (DEI), learning, transformation, and development, psychometric assessments, employee competency assessments, etc
• Govern the practice and advise on the appropriate use of psychometric assessments in the business to ensure it is utilised in an ethical and professional manner i.e. in line with the HPCSA guidelines
• Oversee the organisational professional talent management audits and certifications in the following areas talent acquisition, performance management, learning, and development, etc. i.e. ISO certifications: ISO 9001 (QMS), ISO 14000 (H&S), ISO 18000 (Env), ISO 20000 (Info management), ISO 20000 (Service management), ISO 27000 (Security) and ISO 22301 certification requirements and support other related certifications.

People Management & Ethical Leadership

• Manage and/or delegate participation in the recruitment and selection of unit vacancies in line with EE targets
• Lead and manage the unit team to achieve the set and agreed programmes
• Direct, inspire, coach and mentor subordinates to deliver quality programmes in line with NSFAS Values
• Lead and manage the individual performance contracting and review process for self and subunits
• Lead and manage all disciplinary matters of subunits related to performance and conduct issues

Stakeholder Management & Relationships

• Coordinate internal department stakeholders-related functions and relations between
• Organisational Development and NSFAS departments for excellent value creation and employee experience
• Collaborate with external department stakeholders related functions between operations and other units in HR for excellent value creation and employee experience i.e. HR Operations, Labour Relations
• Identify cross-functional projects responsible for driving improvements and service excellence across the Organisational Development sphere of influence
• Manage and delegate the sharing of accurate and reliable data and information in the OD units smooth employee experience
• Manage the Organisational Development communication

Project Management & Leadership

• Manage and supervise the projects to address identified needs as per the ongoing employee support strategy
• Analyse and interpret project reports on completion of the project to evaluate return on investment and to inform decision-making in the unit

Budget optimisation

• Forecast for unit core administration activities and projects
• Expenditure in line with core activities and projects
• Develop Organisational Development Budget.
• Monitor compliance with the OD Ops plan and take corrective action where necessary.
• Draft & submit monthly & quarterly projections and utilization reports.
• Explain monthly service unit utilization variances

Risk, Compliance Monitoring & Evaluation

• Lead Monitor and improve the compliance factor of the Organisational Development service unit.
• Identify operations-related trends that support the improvement of the service unit.
• Conduct audits and reviews of the service unit processes and improve the outcomes.
• Report on performance metrics and insights to key stakeholders within Organisational Development and business partner/line management area
• Lead and manage the plans and processes that support the implementation of identified key controls and established risk mitigation procedures
• Analyse and improve the audit, risk and compliance outlook
• Lead and manage the implementation audit plan

Information & Knowledge Management

• Collaborate with stakeholders to build systems that enable the management of data obtained from different sources
• Collaborate with stakeholders to use their experience, education and understanding to obtain knowledge from this information

Reporting & Accountability

• On unit strategic KPIs progress
• On the unit operational plan progress
• On strategic stakeholders’ issues and interventions management
• On internal and external audit and risk
• On any other work in the mandate of the employee experience

 DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

• NQF Level 7 in Human resources, Industrial Psychology or OD Management related fields
• Change Management Certification (i.e., PROSCI, Barrett, Agile, etc).
• Registered in organisational psychometry and personality profiling assessments
• Licensed in a job evaluation methodology
• Driver’s License
• 10 years plus proven experience in various aspects of Organizational Development.
• At least 5 years’ experience at the leadership role/level.
• Solid experience in talent and change management.
• Sound knowledge of relevant legislation, regulations, and codes of good practice.
• Knowledge of the PFMA, NCA and the NSFAS Act

Preferred

• NQF Level 9 in Human resources, Industrial Psychology or OD Management related fields

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RESPONSIBILITIES:

Policy, Systems & Procedure Development

• To develop the governance framework for the management of projects
• Create methodologies, standards for managing projects.
• To manage the stakeholder challenges that emanate from the Beneficiary support value chain

Product development environment.

• To develop standards for project scoping, initiation, monitoring and reporting Establish a consistent approach to oversight and performance reporting of large-scale projects.

Core Strategic Objectives Development

• Working alongside the Strategic Enablement Executive, ensure that special projects delivery strategy and transformation within the organisation.
• To ensure Product Lifecycle Management is informed by business continuity and efficiency.
• To ensure there is robust and effective project management delivery across the organisation.
• Lead the design and set up of the Project Management office and establishing PMO as a central function.
• Work closely with internal stakeholders to ensure robust project management principles are embedded in key processes (e.g. Programme development and mobilisation)
• Act as an advisory to business units to ensure smooth execution of projects principles.
• Develop comprehensive dashboard reports for tracking of projects.
• Responsible for the success and failures of projects
• Champion continuous improvement and participate in change management processes in the delivery of new projects.

People Management & Ethical Leadership

• To manage and/or delegate participation in the recruitment and selection of unit vacancies in line with EE targets.
• To lead and manage the unit team to achieve the set and agreed product roadmap.
• To direct, inspire, coach and mentor subordinates to deliver quality products in line with NSFAS Values
• To lead and manage the individual performance contracting for subordinates.
• To lead and manage disciplinary matters of the unit related to performance and conduct issues.
• To manage the staffing requirements which involves effective selection, training, appraisal and directing of people as per the approved organisational structure.
• Directing which is a process of instructing, guiding, inspiring, counselling, overseeing and leading people toward the accomplishment of organisational goals.
• Lead project Managers and assign to respective projects.
• Lead capacity building initiatives to strengthen project management capabilities across the organisation.

Stakeholder Management & Relationships

• To oversee the utilisation and implementation of the ongoing Beneficiary support policies, processes, efficiency channels and databases to resolve stakeholder queries and complaints.
• To collaborate with internal stakeholders to enable the ongoing Beneficiary support programmes applicable to project office.
• To manage contracts with Partners, Vendors, Contractors, Consultants, Third-party service providers.
• To develop and maintain solid relationships with all internal stakeholders.
• To develop and maintain solid relationships with partners, institutions, and SoEs.

Project Management & Leadership

• To manage and supervise the projects to address identified needs as per the ongoing Beneficiary support strategy.
• To analyse and interpret project reports on completion of the project to evaluate return on investment and to inform decision-making in the unit.
• To manage contracts with Partners, Vendors, Contractors, Consultants, Third-party service providers.

Budget Optimisation

• To input to forecast for unit core administration activities and projects.
• To spend in line with core activities and projects
• Ensure effective use of budget within project that are managed.

Compliance Monitoring & Evaluation

• To analyse and improve the audit, risk, and compliance outlook for the unit.
• To lead and manage the implementation audit plan for the unit.
• To control by ensuring conformance to the plans and checking performance progress against the set goals and objectives and acting to correct deviations from standards.
• To maintain compliance, consistency and take corrective action where necessary for the unit.

Information & Knowledge Management

• To collaborate with stakeholders to build systems that enable the management of data obtained from different sources.
• To collaborate with stakeholders to use their experience, education and understanding to obtain knowledge from this information.

Reporting & Accountability

• To report and account on ICT strategic KPIs progress, ICT operational plan progress, Strategic stakeholders’ issues and interventions management, internal and external audit and risk. 

DESIRED SKILLS AND EXPERIENCE

Minimum requirements:

• NQF Level 7 in Project Management or related
• 10 years’ experience in Managing projects and portfolio oversight Project Management Certification
• Leadership Development Certification
• Commercial Contracting Certification

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RESPONSIBILITIES:

Policy, Systems and Procedure Implementation

• To participate in the development and management of the NSFAS student accommodation/housing policy(ies), guidelines, and procedures in line with the student-centric model.
• To optimise and manage the processes developed in the value chain of NSFAS student accommodation to maximise the student experience

Core Strategic/Operations Objectives Implementation

• To contribute to the development of the student accommodation strategy
• To enable the implementation of the student accommodation strategic plan
• To enable the implementation of the key performance indicators (KPIs) and operational plans of the subunit
• To assess and review applications from providers for accreditation of potential student accommodation
• To participate in the maintenance of business processes and procedures that verifies institutions registered student against data of students accommodated at providers
• To participate in the maintenance of the business processes and procedures that enables the matching of students with suitable accommodation
• To manage the maximisation of student expectations with the NSFAS student accommodation support programme
• To manage and resolve the stakeholder challenges that emanate from the student accommodation value chain
• To manage and develop instruments to track the accreditation statuses of the student housing programme
• To introduce control measures around the student accommodation value chain i.e. application verification, state of student accommodation, approval and inspection, certification processes
• To manage payment of accommodation service providers in line with institutions verified registration details
• To analyse and recommend the accommodation payments and recover any overpayments, certification processes

People Management & Ethical Leadership

• To manage and participate in the recruitment and selection of subunit vacancies in line with EE targets
• To delegate student accommodation programmes to subordinates for implementation
• To lead and manage the subunit team to achieve the set and agreed programmes
• To direct, inspire, coach and mentor subordinates to deliver quality programmes in line with NSFAS Values
• To lead and manage the individual performance contracting and review process for subordinates
• To lead and manage all disciplinary matters of subordinates related to performance and conduct issues

Stakeholder Management & Relationships

• To oversee the utilisation and implementation of the student accommodation policy, processes, efficiency channels and databases to resolve stakeholder queries and complaints
• To collaborate with internal stakeholders to enable the student-centric model
• To manage and delegate the sharing of the accredited list of accommodation providers with institutions of higher learning for the smooth student experience
• Collaborate with stakeholders on debates and programme development matters of interest and influence
• Manage the Publication and updating of the details of NSFAS accredited student accommodation providers
• Manage the Publication and updating of the details of NSFAS terminated student accommodation providers

Project Management & Leadership

• To manage and supervise the projects to address identified needs as per the student accommodation strategy
• To analyse and interpret project reports on completion of the project to evaluate return on investment and to inform decision-making in the subunit

Budget Optimisation

• To forecast for subunit core administration activities and projects
• To manage budget, spend in line with core activities and projects

Compliance Monitoring and Evaluation

• To lead and manage the plans and processes of verification, compliance, registration and deregistration of accommodation providers with DHET Norms and Standards for Housing
• To lead and manage the plans and processes that support the implementation of identified key controls and established risk mitigation procedures
• To analyse and improve the audit, risk and compliance outlook of the student accommodation landscape
• To lead and manage the implementation audit plan

Information and Knowledge Management

• To collaborate with ICT to build systems that enable the management of data obtained from different sources
• To collaborate with stakeholders to use their experience, education and understanding to obtain knowledge from this information

Reporting and Accountability

• Report on subunit strategic KPIs progress, operational plan progress, strategic stakeholders’ issues and interventions management, internal and external audit and risk and on any other work in the mandate of the student accommodation subunit.

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

• NQF Level 7 in Commerce, Legal, Property Management or related Built Environment fields
• 7 Years plus experience in the property development or management sector of which 5 should be at a management level
• Project Management Certification
• Driver’s License.
• Computer literacy – Intermediate MS Package Suite
• Working knowledge of lease agreements and dispute resolution processes
• Working knowledge of the higher education sector
• Working knowledge of residential or student accommodation
• Relevant Project Management experience

Preferred

• NQF Level 8 in Commerce, Legal, Property Management or related Built Environment fields

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RESPONSIBILITIES: 

Policy, Systems & Procedure Implementation

• Participate in the development and management of the NSFAS SCM policy, SCM bid committee guidelines, asset management plans, procurement processes and procedures, in line with relevant legislative prescripts.
• Participate in the design and development of the bid evaluation, bid adjudication committees guidelines and their associated terms of reference.
• Socialise the SCM policies and guidelines to internal stakeholders for comprehension and compliance.

Core Strategic/Operations Objectives Implementation

• Provide the SCM unit’s input into the strategy of the finance department.
• Guide and monitor the development and implementation of the annual procurement plan of the organisation.
• Guide and manage the implementation of the organisation’s procurement plan
• Guide and manage the implementation of the key performance indicators (KPIs) and operational plans.
• Guide and manage the strategic sourcing processes of the organisation.
• Guide and manage the bid administration process
• Provide oversight on the research activities of the SCM unit.
• Guide and manage the maintenance of business processes and procedures that results in a compliant end to-end procurement process.
• Provide strategic and sound technical SCM advice.
• Guide and manage logistics and asset management component of the unit.
• Guide and manage contract management activities along with the performance management of service providers.
• Oversee and direct the advertisement and publication of the bid process where applicable.
• Train and create awareness to relevant employees on the SCM related updates and their impact on the organisation.

People Management & Ethical Leadership

• Manage the recruitment and selection of SCM employees in line with EE targets
• Delegate the procurement matters to the relevant subunits for implementation
• Lead and manage the unit team performance to achieve the set and agreed programmes.
• Direct, inspire, coach and mentor subordinates to deliver quality programmes in line with NSFAS Values.
• Lead and manage the individual performance contracting and review process for subunits
• Lead and manage all disciplinary matters of subunits related to performance and conduct issues.

Stakeholder Management & Relationships

• Oversee the utilisation and implementation of the ongoing SCM policies, processes, efficiency channels and databases to satisfy and maintain stakeholders needs
• Collaborate with internal stakeholders to enable the timely execution of their procurement requirements.
• Lead and manage the communication between NSFAS and the service providers where required.

Project Management & Leadership

• Manage and supervise all procurement requests in accordance with policy, processes, and guidelines.
• Analyse and interpret procurement research results and provide insight into the most strategic procurement methods of procurement.
• Review, analyse and recommend improvement reports relating to contract management, asset management, demand management and procurement processes.

Budget Optimisation

• Analyse financial information to recommend or develop efficient use of resources and procedures.
• Manage expenditure in line with core activities and projects of the unit
• Review and assess procurement proposals received for value for money and performance requirements of the organisation.
• Monitor contract usage spending aligned to the approved budget
• Review and provide input into the spending analysis tasks and activities
• Review the reconciliation and reporting on actual expenditure to order value.

Compliance Monitoring & Evaluation

• Lead and manage the procurement plans, asset management plans, contract management activities, and demand management activities of the organisation in line with legislation.
• Lead and manage the plans and processes that support the implementation of identified key controls and established risk mitigation procedures
• Analyse and improve the audit, risk, and compliance outlook of the unit
• Lead and manage the implementation of the audit plan

Information & Knowledge Management

• Collaborate with ICT to build systems that enable the management of data obtained from different sources
• Collaborate with stakeholders to use their experience, education and understanding to obtain and manage knowledge and information resources of the SCM environment

Reporting & Accountability

• Report and account on the unit strategic KPIs progress, operational plan progress, strategic stakeholder’s management issues and interventions, internal and external audit and risk landscape as well as on any other work in the mandate of the SCM unit 

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

• NQF Level 7 in Supply Chain Management, Accounting, Commerce, Legal Sciences or related fields.
• 10 Years’ experience in public procurement environment, of which 5 years should be at management level
• Driver’s License
• Computer literacy – Intermediate MS Package Suite
• Sound knowledge of the public sector environment, PFMA, National treasury regulations
• Sound knowledge of the higher education environment, the NSFAS Act

Preferred

• NQF Level 8 in Supply Chain Management, Accounting, Commerce, Legal Sciences or related fields
• 15 Years’ experience in public procurement of which 10 years should be at the management level

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RESPONSIBILITIES:
Policy, Systems & Procedure Development

• Ensure the design and documentation of new solutions according to business processes and requirements documentation, aligned with architectural guidelines.
• Provide input into solution architecture for all new applications to be developed.
• Conduct walkthrough of new solutions with Developers, Testers & Enterprise architect.
• Provide applications support as per agreed SLA.
• Resolve support requests. g) Ensure the design and documentation of system enhancements according to BRS.
• Provide input into solution architecture for all enhancements and new systems to be developed.
• Identify and analyse Non-Functional Requirements and include in technical documentation. j)

Assist with quality reviews.

• Provide input to the scoping and estimation process.
• Ensure projects are running smoothly for the unit.

Core Strategic Objectives Development

• Resolve stakeholder enquiries in given time frame.
• Ensure limited number of stakeholder complaints are received by ensuring effective systems.
• Attend all JAD sessions, sprints, scrums and walkthroughs for new application development and enhancements.
• Propose feasible recommendations for solution improvement per project.
• Obtain and implement approvals for recommendations proposed.

People Management & Ethical Leadership

• Commit to the performance contracting and review process in a timely manner.
• Abide by the NSFAS Code of Conduct. Standards of behaviour and ethical principles that all NSFAS employees must adhere to, in order to maintain the integrity and reputation of the organization.
• Familiarize with the code and ensure that their actions and behaviour are in line with its principles at all times.
• Maintaining confidentiality, avoiding conflicts of interest, and treating colleagues and stakeholders with respect and professionalism.

Stakeholder Management & Relationships

• Ensure effective communication and smooth operation of activities. Software development team point of contact for project resources, consultants, service providers, responding to queries and complaints, and providing necessary information to stakeholders.
• Responsible for disseminating relevant information to stakeholders such as technical documentation, applications architecture, technical understanding of applications/systems to enable knowledge sharing. Communicating updates, changes, and other important information related to systems or applications, ensuring that stakeholders are informed and up to date.
• Provide input towards internal audits for the unit and work with the auditor general when needed.

Ensuring that all records, processes, and procedures are accurate, up-to-date, and compliant with internal policies and external regulations.

• Participate in NSFAS wide service delivery efforts through partnership, engagement, collaboration, and seeking and sharing of information as required. Collaborating with other departments and stakeholders to improve service delivery, seeking feedback, and sharing relevant information to improve overall organizational performance.
• Attend to and resolve internal client requests. Ensuring that all requests are logged, prioritized, and responded to in a timely and effective manner, keeping management informed of progress.
• Engage with colleagues using team dynamics, strong interpersonal skills, be able to work collaboratively with colleagues, and foster a positive and productive work environment. Be active listener, providing constructive feedback, and working towards common goals

Project Management & Leadership

• Support the Project Manager with all the internal and external ICT related projects in the unit

Ensuring compliance with the implementation of project requirements

• Ensure communication among project team regarding ICT projects.
• Participate in regular project meetings, gather information as required and lead the process regarding software development and participate in internal/external audits if needed.
• Support the project team and aid to ensure that projects are adhered to. Work closely with other team members to ensure that compliance is maintained.
• Ability to effectively communicate with stakeholders, ensuring that all relevant information is disseminated promptly and accurately. Demonstrate strong software development skills to enable project execution and other project-related documentation

Risk, Compliance Monitoring & Evaluation

• Assist in formal submissions of documents to the unit, timely and in compliance with legal or process requirements.
• Identify potential risks and implement appropriate risk management strategies.
• Stay up to date with ICT Governance legislative compliance requirements and ensure that all policies and procedures are adhered to accordingly.

Information & Knowledge Management

• Conducting research and analysis to identify the information and data requirements of the ICT department and the talent acquisition team.
• Collaborating with ICT team members and talent acquisition team members to understand their data and information needs and requirements.
• Identifying and evaluating various software tools and systems that can be used to store, manage, and analyse data and information related to talent acquisition.
• Coordinating with the ICT team to implement and configure the selected software tools and systems.

Reporting & Accountability

• Organizing and maintaining accurate records: responsible for keeping track of schedules, appointments, and deadlines. Creating and maintaining a filing system for documents, reports, and other important information.
• Preparing reports prepare reports on a regular basis. This could include tracking expenses, monitoring progress on projects, and analysing data.
• Communicating effectively: communicating with multiple stakeholders, such as the executive you are supporting, other team members, and external partners. It is important to be able to communicate clearly and professionally, both verbally and in writing.
• Managing budgets: responsible for managing budgets and ensuring that expenses are within budget. This requires keeping track of expenses and reconciling accounts.
• Monitoring progress on tasks and projects: It is important to keep track of tasks and projects, including deadlines and progress updates. Ensure that everything is on track and that deadlines are met.
• Providing feedback and suggestions for improvement: have a unique perspective on the organization and may be able to identify areas where improvements can be made. Providing feedback and suggestions for improvement can help to make the organization more efficient and effective.

DESIRED SKILLS AND EXPERIENCE 
Minimum requirements:

• NQF Level 7 in Information technology, Computer science or related.
• 5 years’ experience and background in software development.
• 5 years relevant experience in systems analysis and design
• Knowledge in different programming languages.
• Knowledge of systems thinking.
• Knowledge and background of software development lifecycle. 

Preferred

• Post graduate degree in relevant field
• 7-10 years’ experience in Software Development Life Cycle.

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RESPONSIBILITIES:

Support to Board and Committee Processes

• Assist in preparing agendas, packs, and minutes
• Coordinate meeting logistics and invitations
• Ensure timely follow-up on action items and resolutions

Governance Registers and Compliance Monitoring

• Maintain up-to-date statutory registers (conflicts of interest, declarations, attendance)
• Assist with compliance tracking and reporting processes

Policy and Legal Support

• Assist in the review and formatting of governance-related policies and frameworks
• Maintain version control and repository of all approved policies and charters

Records and Information Management

• File and organise governance documents in accordance with POPIA and internal protocols.
• Ensure secure, audit-ready documentation handling

Communication and Liaison

• Communicate with Executives regarding Board requirements and deadlines
• Liaise with stakeholders to ensure timely document submissions

DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

• NQF Level 7 in Public Administration, Business Administration, Law, Governance or Compliance Management
• At least 3–5 years’ experience in a governance, compliance, legal, or board secretariat environment, preferably in a public entity, regulator, or Schedule 3A institution.
• Sound knowledge of the Public Finance Management Act (PFMA), Treasury Regulations, and applicable government prescripts.
• Working knowledge of the King IV Report on Corporate Governance, including principles related to Board composition, ethics, performance, and accountability.
• Experience in preparing Board and Committee documentation, including meeting agendas, packs, minutes, registers, and follow-up resolutions.
• Familiarity with the functioning of Board and Executive Committees in a regulated or governance-heavy institution.
• Working knowledge of the Public Finance Management Act (PFMA), King IV Code on Corporate Governance, National Treasury Regulations and Board and Committee operations
• Proficient use of Microsoft Office Suite (Word, Excel, PowerPoint) for reporting, document tracking, and records management

Preferred

• Postgraduate diploma or short course in Corporate Governance, Compliance Management, or Company Secretarial Practice, or LLB
• Experience working with a Schedule 3A public entity, state-owned enterprise, or funding institution
• Exposure to or certification in either the Chartered Governance Institute of Southern Africa (CGISA), Certified Compliance Professional (CCP) or similar
• Familiarity with governance platforms such as SharePoint, Board Portal Software (e.g. BoardEffect, Diligent), or Adobe Sign
• Experience supporting audit, risk, or legal compliance committees
• Excellent written and verbal communication skills for board reporting
• Experience in supporting the legal, audit, or risk committees of a Board.
• Knowledge of the Protection of Personal Information Act (POPIA) and data handling responsibilities in governance.
• Familiarity with document and compliance management systems, such as SharePoint, Board portals, or Adobe Sign.
• Exposure to drafting or updating governance-related policies and statutory registers.
• Prior experience in assisting with ministerial submissions, compliance audits, or AGSA reporting processes.

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RESPONSIBILITIES: 

Compensation and benefits management

• Designs, develops, implements and manages salary, bonus and benefit packages
• Reviews and administers reward and benefit policies
• Drafts remuneration and rewards processes and procedures
• Implements signed off remuneration policies, processes and procedures
• Guides the coordination of salaries, pension, relocation packages, life insurance, company cars
• Educates new employees on the cost to company concept – presents scenarios as required
• Salary benchmarking & Market information sourcing
• Collates market data, using national salary surveys
• Collects data and research competitor’s remuneration and reward strategies
• Accurately benchmarks each position to the national/industry circle salary survey
• Analyses market data and prepares recommendations for senior management
• Implements recommendations upon approval
• Completes pay analysis across the Group and ensures employees compensation packages presents equality across position levels, duties, experience, race and gender etc.
• Investigates pay anomalies.
• Reports on pay anomalies and provides recommendations

Job Evaluation/Grading

• Implements and manages an approved job grading system
• Grade jobs using the Paterson Grading point system
• Formulates the grading outcomes to a job grade matrix – ranking positions from top – down and across functions.
• Extracts graded tables salary survey data, applies benchmarking formula’s
• Process calibration to market grade data per function
• Creates company pay scales
• Completes the pay analysis and comparative reports.
• Aligns remuneration of employees to the approved pay scales
• Ensures that all positions remain market-related and competitive.

Salary review process

• Prepares analysis and reports for salary reviews and incentive schemes.
• Manages the annual salary and incentive review process.
• Prepares increase and bonus schedules as per policy and business instruction
• Prepares and distributes increase and bonus letters

Compliance to regulatory requirements

• Interprets new legislation impacting salaries
• Reviews and improve remuneration policies and procedures
• Assists with internal and external audits related to payroll
• Ensures all remuneration information and records are maintained in accordance with statutory requirements Payroll systems
• Introduces and maintains systems and procedures aimed at ensuring efficiency
• Provides input into payroll operations and processing.
• Assists payroll team with various related queries.
• Works closely with the payroll team in obtaining cross functional remuneration and benefits processes and procedures management.
• Supervises and co-ordinate activities of team.
• Oversees the maintenance of current employee data systems.
• Communicates and updates Time & Attendance labour rules

Additional responsibilities

• Completes monthly Employee/Employment Equity review & movements
• Completes Annual Employment Equity remuneration reports
• Annual B-BBEE completion - Employment Equity & Management Control
• Continuous support and advisory to the business - professional and strategic
• Participation in various remuneration councils and wage committees

DESIRED SKILLS AND EXPERIENCE 

Minimum requirements:

• NQF Level 7 in Human Resources, Finance, or any other relevant qualifications
• Certification as a payroll practitioner
• Computer literacy – Intermediate MS Package Suite
• Project Management certification
• Driver’s License
• At least 6 years’ experience in Remuneration and Benefits environment
• 3 years working experience in a supervisory capacity.
• Experience in managing payroll of more than 600+ employees.
• Experience and advanced knowledge of payroll systems.
• Advances experience of payroll principles, practises, and applicable legislation

Preferred

• NQF Level 8 in Human Resources, Industrial Psychology
• Certification as a payroll practitioner
• Project Management Experience

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RESPONSIBILITIES:

Policy, Systems & Procedure Development

• Develop, review, and implement robust asset and contract management policies, systems, and standard operating procedures in accordance with applicable legislation and national standards.
• Introduce digital solutions or tools for tracking, auditing, and optimizing asset use and contract lifecycle management.

Core Strategic/Operations Objectives Implementation

• Align asset and contract strategies with the organizational objectives to enhance operational efficiency.
• Ensure efficient and effective contract management.

People Management & Ethical Leadership

• Lead and develop a multidisciplinary team, promoting accountability, professional growth, and a high-performance culture.
• Uphold ethical standards in all procurement, contract, and asset management processes, reinforcing transparency within the legislated prescripts.

Stakeholder Management & Relationships

• Collaborate with internal stakeholders to forecast asset needs and contract requirements.
• Engage suppliers and service providers effectively to manage contractual relationships and resolve disputes amicably and timeously.

Project Management & Leadership

• Lead and coordinate asset-related projects, including procurement, disposal, and contract modifications or terminations.
• Ensure project milestones, budgets, and compliance requirements are met within prescribed timelines.

Budget optimisation

• Monitor the unit’s expenditure against budget to identify cost-saving opportunities while maximizing value.

Compliance Monitoring and Evaluation

• Ensure compliance with legal regulations, company policies, and contractual obligations throughout the asset lifecycle.
• Facilitate the process of monitoring contract performance against agreed service levels and key performance indicators (KPIs) and advising on corrective action where necessary.

Information & Knowledge Management

• Maintain accurate records of all assets and contracts, ensuring timely updates to databases and reporting systems.
• Ensure all records are securely stored, easily accessible, and compliant with recordkeeping standards.

Reporting & Accountability

• Prepare regular reports on asset management, contract management, compliance, and financial metrics for senior management review.
• Perform other tasks as delegated by management.

 DESIRED SKILLS AND EXPERIENCE
Minimum requirements:

• NQF Level 7 in Supply Chain Management, Business Administration, Accounting, Legal, Finance
• Minimum of 5 years of experience in asset management or contract management within a supply chain or procurement environment
• Driver’s License
• Proven track record of successful contract negotiations and asset optimisation.
• Computer literacy – Intermediate MS Package Suite

Preferred

• Professional certification in contract management