Current Jobs at The South African Revenue Service (SARS)

Job Purpose

• To provide operational, analytical, policy and process support to Customs Product & Process in line with its mandate to design, maintain, improve and govern Customs products, processes, procedures and operational guidance across the Customs value chain. The role supports the Customs strategy by assisting with data quality management, research, trend and gap analysis, product and process reviews, implementation monitoring, reporting and stakeholder engagement. This includes support to the Prohibited and Restricted Goods (P&R) and Intellectual Property Rights (IPR) functions, and contributes to trade facilitation, voluntary compliance, risk-informed decision-making, legal and procedural consistency, operational efficiency and continuous improvement within Customs.

Education and Experience

Minimum Qualification & Experience Required

• National Diploma / Advanced Certificate (NQF 6) in Economics, Business Management, Law AND 2 - 3 years' experience in Customs, Research, or Tax Compliance, Excise, Policy, Governance, Data Analysis, Process Analysis, Product Support to a Similar regulatory environment of which 1 -2 years at a knowledge worker level.

Alternative #

• Senior Certificate (NQF 4) AND 5 years in Customs, Research, or Tax Compliance, Excise, Policy, Governance, Data Analysis, Process Analysis, Product Support to a Similar regulatory environment of which 1 -2 years at a knowledge worker level.

Minimum Functional Requirements

• The incumbent must have a sound working understanding of the Customs environment and the Customs Product & Process mandate, including the design, maintenance, governance and continuous improvement of Customs products, processes, policies, standard operating procedures, guidelines and operational support material.
• The role requires the ability to collect, validate, interpret and analyse Customs-related information and data; identify trends, process gaps, implementation issues, risks and inconsistencies; support product and process reviews; contribute to research, policy and procedural analysis; prepare accurate reports, recommendations and briefing inputs; and assist with implementation monitoring and stakeholder support.
• The incumbent must also be able to support work relating to Prohibited and Restricted Goods (P&R), Intellectual Property Rights (IPR), trade facilitation, voluntary compliance, operational efficiency and Customs modernisation, while correctly applying confidentiality, governance, legislative, policy and procedural requirements, including the responsible handling of Government Official Confidential information.
• Knowledge of  Customs, Tax, Law, Commerce, Supply Chain, Business Administration, Public Administration, Economics, Data Analytics, Research or a related field.
• Experience in Customs, research, or tax compliance. Experience in Customs, Excise, tax compliance, policy, governance, research, data analysis, process analysis, product support or similar regulatory environment.
• Familiarity with Customs and Excise processes, product and process governance, policy and procedural documents, stakeholder support, reporting and data quality management will be an advantage.
• Customs and Excise legislative, policy and procedural compliance.
• Customs product and process governance compliance.
• Information security, confidentiality and taxpayer/trader information protection.
• Risk identification, escalation and control awareness within the Customs environment.

Job Outputs:

Process

• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
• Correctly apply policies, standards, procedures and legislation in the delivery of work outputs.
• Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
• Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
• Collect and collate data, analyse information and provide reports and recommendations.
• Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
• Ensure that completed work adheres to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Trust

Technical competencies

• Business Knowledge
• Data Analysis
• Data Collection and Analysis
• Data Management
• Efficiency improvement
• Functional Policies and Procedures
• Reporting

Deadline:17th August,2026

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Job Purpose

• To coordinate the integrated activities to support the National Command Centre, Digital Services with the responsibility of extracting, organising, reviewing and structuring data for the execution of Digital Services.  The incumbent will also be required for collation, forecasting, scheduling, monitoring, tracking and maintaining of information requirements for the allocated business area.

Education and Experience

Minimum Qualification & Experience Required 

• National Diploma / Advanced Certificate (NQF 6) in Computer Science and Information Technology with 2-3 years’ experience in Data Analytics, SQL, PowerBI and advance MS Excel, of which 1 – 2 years at a knowledge worker level

#Alternative

• Senior Certificate (NQF 4) AND 5 years’ experience in Data Analytics, SQL, PowerBI and advance MS Excel, of which 1 – 2 years at a knowledge worker level

Job Outputs:

Process

• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Analyse, develop and maintain details of equipment, specifications, staffing numbers, capacity, skills of staff and capacity of infrastructure.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Constantly seek opportunities to improve work requirements, procedures, policies, processes, and delivery systems.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Develop and maintain networks and relationships to ensure effective communication with peers, obtaining mutual cooperation.
•  Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Ensure the integrity and quality of all data collected and identify and escalate associated problems.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Guide the development of leave and training shrinkage targets and plans, ensure compliance with forecasting, staffing and scheduling of resource types.
• Implement initiatives relating to projects that will lead to improved key processes across own area of business accountability.
• Investigate, report on and educate staff related to resource utilization, discharge planning and related aspects of delivery.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
• Tack service levels performance standards across all activities and providing workflow management directives when required.
• Use practical and applied knowledge and situational judgement to arrive at decisions.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks

People

• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to detail
• Commitment to continuous learning
• Conceptual Ability
• Drive for results
• Expertise in context
• Organisational Awareness
• Fairness and Transparency
• Honesty and Integrity
• Leading and Living the Vision and Values
• Respect
• Trust

Technical competencies

• Business Knowledge
• Data Collection and Analysis
• Efficiency improvement
• Financial and Performance Reporting
• Functional Policies and Procedures
• Governance, Ethics and Values
• Legislative and regulatory compliance
• Reporting
• Quality Management
• Standard operating procedure compliance
• Workflow Management

Deadline:14th August,2026

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Job Purpose

• To c onductadvanced audits of high complexity, with the aim of influencing compliance through raising accurate assessments in line with relevant legislation. Provide technical support to other auditors on matters of various complexity levels. Utilises advanced tax, corporate and other legislative knowledge and experience to identify tax gaps, avoidance and evasion schemes, and suggests potential solutions to minimise tax risks. Identifies initiatives and changes to required legislation to impact compliance levels.

Education and Experience

Minimum Qualification & Experience Required

• Relevant Bachelor’s degree / Advanced Diploma (NQF 7) Minimum Experience: 8 years' experience in an audit environment. Minimum Functional Requirements: Applicable professional registration at either of the following professional bodies: South African Institute of Chartered Accountants (SAICA) South African Institute of Taxation (SAIT) Chartered Financial Analyst (CFA) Association of Chartered Certified Accountants (ACCA) South African Institute of Professional Accountants (SAIPA) Association of Certified Fraud Examiners (ACFE) Legal Practice Council (LPC)

Job Outputs:

Process

• Analyse a wide spectrum of highly complex transactions across multiple tax types and / or entities and / or groups of related entities and / or areas of specialisation which may be based locally or internationally with the aim of understanding the tax implications and determine compliance with relevant legislation.
• Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
• Analyse highly complex data / evidence, review and confirm identified risks and consideration of additional risks which may relate to the entity being audited, across tax types, across related entities etc. This may relate to specific areas of specialisation.
• Conduct audits using newly identified systems / tools of digital information, methodology and other advanced technology identified to address highly complex advanced audit risks. This may include eCommerce transactions and other digital risks.
• Continuous engagement with Litigation and Dispute management to address issues relating to the interpretation of relevant legislation. Engagement with Legal counsel may be required for highly complex specialised matters. The auditor may be required to testify in a civil court on matters of a highly complex nature.
• Continuous engagements with Debt Management aimed at optimal collection on liabilities raised through the audit. Conduct a detailed financial and cash flow analysis to support the recommendations provided. Engage the taxpayer regarding the collection of debt at the finalisation stage of the audit. Engagement with Legal counsel may be required for highly complex specialised matters.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Coordinate and provide technical support to ensure the finalisation of disputes and complaints. Analyse information of a complex nature provided at dispute stage and taxpayer complaints logged across the linked / related entities / groups of entities and / or specialised projects.
• Coordinate and support the efficient progress of the audit of linked / related entities / groups of entities being audited utilising approved systems.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
• Identify and escalate serious tax offences for potential criminal investigation, provide a detailed analysis of the facts together with the applicable tax legislation. Engagement with the National Prosecuting Authority may be required for highly complex specialised matters. The auditor may be required to testify in a criminal court.
• Identify changes required to legislation, with relevant stakeholders and policy owners to close compliance loopholes.
• Identify information required to mitigate audit risks of an advanced and highly complex nature and engage taxpayers / tax practitioners / experts / third parties both locally and internationally for additional relevant information and clarification.
• Identify new and additional highly complex risks for audit scope expansion, identification of new risks relating to other tax types and related entities for referral to Case Selection for profiling for new audit interventions.
• Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
• Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Prepare and issue detailed, high level relevant communication / reports as required to internal and external stakeholders. Ensure that communication is coordinated and aligned between related audits on tax types, entity levels or areas of specialisation.
• Prepare inputs based on analysis and interpretation of facts and legislation, participate and present to relevant Committee. Highlight treatment of audits of similar nature to the relevant Committee to ensure consistent treatment. i.e. Technical Committee, Understatement Committee, Large Assessment Committee, Objections Committee, National Appeals Committee.
• Prepare system notes of progress and outcomes as required and maintain during the audit process, e.g. Service Manager, TeamMate. Review system notes of auditors involved in the audit of the linked and / or related entities and / or groups of entities.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, best practice implementation solutions.
• Provide guidance / technical support to other Auditors on highly complex matters / areas of specialisation. This may involve conducting research, training and development, and coaching support during an audit or dispute process.
• Provide input to draft policies and procedures to the product areas e.g., different Tax Types product areas, Process Design and Engineering, etc.
• Provide inputs and guidance to Account Maintenance on remittance of penalty and interest requests.
• Raise accurate assessments on SARS systems in relation to relevant legislation and ensure that assessments raised on linked / related entities / groups of entities / specialised projects are aligned from a tax perspective.
• Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
• Research to identify highly complex tax risks that may not have been addressed effectively through audit or other interventions. These risks will be referred to Case Selection which may lead to the identification of new audit focus areas e.g. industry, tax specific risks, specialised projects, etc.
• Translate top-down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders.
• Plan, conduct and support highly complex advanced audits/ projects to ensure compliance with relevant Acts / Regulations / Policies / Standard Operating Procedures (SOPs).

Governance

• Develop and /or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Develop and ensure implementation of a practice that builds service delivery excellence and encourages others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Customer Service
• Drive for Results
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Persuasion Ability
• Problem Solving and Analysis
• Respect
• Trust

Technical competencies

• Audit Methodology
• Business Knowledge
• Compliance Inspection
• Business Writing Skills
• Data Collection and Analysis
• Efficiency improvement
• Functional Policies and Procedures
• Information management
• Governance, Ethics and Values
• Planning and Organising
• Reporting
• Tax Knowledge

Deadline:14th August,2026