The South African Revenue Service (SARS) is the nations tax collecting authority. Established in terms of the South African Revenue Service Act 34 of 1997 as an autonomous agency, we are responsible for administering the South African tax system and customs service. Its main functions are to: collect and administer all national taxes, duties and levies; c...
Job Purpose
- To provide expertise, advice and support in the design, oversight and implementation of product-trusts strategies and deliver an end-to-end specialist skills and knowledge in line with the applicable product-trusts legislation.
- The Specialist is accountable for providing specialist product architecture, business architecture, regulatory, legislative, operational and strategic expertise in relation to the SARS Trust Product.
- The role translates legislative, compliance, taxpayer, operational and strategic requirements into future-state product designs, business capabilities, end-to-end operating models, service offerings, business requirements, process improvements and digital solutions that support a modern, data-driven and taxpayer-centric Trust ecosystem.
- The incumbent is responsible for driving innovation, compliance enhancement, product optimisation, stakeholder alignment, trust modernisation and business transformation initiatives to improve taxpayer experience, compliance outcomes, operational efficiency and revenue collection.
Education and Experience
Minimum Qualification & Experience Required
- Bachelor's Degree / Advanced Diploma (NQF 7) in Finance OR Law OR Postgraduate Diploma in Taxation OR Chartered Tax Adviser Qualification AND 8 - 10 years' experience in a trust administration, research, tax compliance , regulatory environments, legal practice, compliance management, product management, business architecture, operational design, business analysis of which 3 - 4 years is at a junior specialist level
ALTERNATIVE
- Senior Certificate (NQF 4) AND 15 years’ experience in a trust administration, research, tax compliance , regulatory environments, legal practice, compliance management, product management, business architecture, operational design, business analysis of which 3 - 4 years is at a junior specialist level
Job Outputs:
- Product Architecture and Solution Design
- Business Architecture and Operating Model Design
- Trust Legislative and Technical Expertise
- Trust Modernisation and Digital Transformation
- Product Strategy Development
- Compliance, Governance and Risk Management
- Requirements Management and Systems Enhancement
- Stakeholder Engagement and Collaboration
- Data Analytics and Business Insight
- Knowledge Management and Capability Building
Process
- Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
- Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
- Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
- Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
- Ensure product-trusts designs support compliance, modernisation, and long-term sustainability.
- Ensure standardisation of differentiated processes and procedures across all functions to enable consistent application thereof.
- Ensure that all systems, processes, and procedures are reviewed and updated for each tax type to reflect the current legislative needs (including Registration, filing of Returns, SOPs, Payments, Audit).
- Identify and address gaps in the current product-trusts setup through research, stakeholder feedback, and horizon scanning.
- Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
- Maintain visibility and accountability from the conceptualisation of a product-trusts improvement through to its systemic adoption and performance tracking.
- Manage and execute research and needs analysis within the specific products-trusts in order to quantify, measure, and monitor compliance, identify and understand product-trusts expectation and insights and make recommendations.
- Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
- Participate in the product-trusts design and development lifecycle, from strategic conceptualisation to operational translation, ensuring that the product-trusts design remains fit-for-purpose, future-ready, and consistent with organisational strategy.
- Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence with reference to strategic product-trusts goals and alignment with broader organisational reforms.
- Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
- Provide expert advice and guidance to internal and external role players on technical and complex matters relating to product trusts-specific skills, knowledge, legislation and processes.
- Provide product-trusts specific diagnosis, analysis, and evaluation of product trusts-specific trends and information from related industries, compliance landscape, economic reports, market behaviour, organisational strategy, Government objectives, etc.
- Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
- Support, collaborate and participate in tax, customs and Excise innovations.
- Translate high-level strategic goals into tangible and actionable product-trusts designs, initiatives and proposals, including but not limited to, business cases, legislative changes, and process blueprints.
- Translate top-down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders.
- Understand the interdependence between different delivery systems and processes in area of specialisation.
Governance
- Develop and /or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
People
- Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
- Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Client
- Develop and ensure implementation of a practice that builds service delivery excellence and encourages others to provide exceptional stakeholder service.
- Participate in the specialist practice community and contribute positively to organisation knowledge management.
- Provide authoritative, specialist expertise and advice to internal and external stakeholders.
Behavioural Competencies
- Accountability
- Attention to Detail
- Commitment to Continuous Learning
- Conceptual Ability
- Expertise in Context
- Fairness and Transparency (V)
- Honesty and Integrity (V)
- Organisational Awareness
- Problem Solving and Analysis
- Respect (V)
- Trust (V)
- Strategic Thinking
- Analytical Thinking
Technical Competencies
- Business Knowledge
- Data Collection and Analysis
- Economic Research
- Efficiency improvement
- Functional Policies and Procedures
- Product development
- Reporting
- Research, Evaluate, Follow Through
- Product Architecture
- Trust Law
- FATF Standards
Deadline:16th October,2026
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Job Purpose
- To enforce the collection of debt from enforcement cases, escalated debt and/or escalated outstanding returns cases to ensure compliance to various tax types.
Education and Experience
Minimum Qualification & Experience Required
- National Diploma / Advanced Certificate (NQF 6) or equivalent in Credit Management/Law/Finance/ and 2-3 years Debt Collection experience for complex cases.
#Alternatively
- Senior Certificate (NQF 4) and 5 years Debt Collection experience and 2-3 years Debt Collection experience for complex cases.
Minimum Functional Requirements
- Legal aspects of collections (Sequestrations, Liquidations, etc) and/or In-depth Analysis of Financial Statements (including ratio analysis and interpretation).
Job Outputs:
Process
- Accumulate information and provide reports with recommendations applicable to area of specialisation.
- Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Execute process and procedural change, implement the change, and provide guidelines and support related to new requirements because of the change.
- Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
- Correctly apply applicable legislation, including amongst other policies, procedures, and SOPs in the delivery of work outputs.
- Conduct pre-assessment profile of the taxpayer including related /connected parties/linked entities and determine any risks to SARS
- Determine the collectability of debt, evaluate whether there is risk of dissipation of assets, determine whether taxpayer intends to dispute and recommend whether preservation order and/or caveats should be considered.
- Complete a referral for suspicious activity RSN/STO and follow up with relevant stakeholders
- Compile collection input report to cases to be presented to the Large Assessments Committees/National Appeals Committees
- Execute all necessary legal enforcement collection actions within the framework of TAA and Companies Act for all tax types as selected
- Profile, Analyse, Prepare and present a submission for Suspension of Obligation to Pay/Write-Off to relevant Debt Committee and capture the outcome.
- Analyse, Negotiate, Prepare and Present the requests for a deferral of payment/compromise settlement from the taxpayer to the relevant Debt Committee and notify the taxpayer of the outcome.
- Monitor payments against the deferral/ compromise agreement and secure updates to the journals and closure of case file upon payment in full.
- Conduct physical verification and evaluation of moveable and immovable assets
- Receive and process a motivation in favour or against the business rescue plans and present the case to the relevant committee for approval or refer for Specialisation.
- Monitor legislation compliance throughout the Business Rescue processes and ensure payments received.
- Collate all the necessary documentation for applications for liquidation /sequestration and upload for case coding and refer where necessary for Specialisation.
- Attend all internal and external stakeholder meetings including creditors meetings, attend court proceedings, Tax enquiry etc
- Reduce the debt book through adjustment and Write-Offs as approved by the relevant Committee.
- Analyse liquidations plans/Sequestrations applications/Business Rescue plans/Trusts/other creditors that can be held liable for the debt and make motivation for further enforcement action
- Initiate and Execute enforcement actions to secure highest return for SARS
- Prepare a motivation in favour or against the enforcement actions, highlight the risks to the organisation and present the case to the relevant committees for approval.
- Participate in debt collection from high-risk projects as selected by Audit and Investigations.
- Identify any taxpayer assets that may be in foreign countries and refer debt collection process for International Recovery.
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
Behavioural competencies
- Accountability
- Analytical Thinking
- Attention to Detail
- Building Sustainability
- Commitment to Continuous Learning
- Conceptual Ability
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Respect
- Trust
Technical competencies
- Business Knowledge
- Debt Management
- Efficiency improvement
- Execute, Implement and Follow-Through
- Functional Policies and Procedures
- Legal Compliance
- Negotiating Skills
- Report
- Risk and Compliance
- Risk Awareness
- Risk Knowledge
- Standard Operating Procedures Compliance
- Tax Knowledge
- Verbal Communication
Deadline:13th October,2026
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Job Purpose
- To ensure that all taxpayers remain complaint in the fulfilment of all their tax obligations and that declaration of information, when alerted, are verified for correctness and completeness. To resolve any queries while ensuring that Taxpayers fulfil their tax obligation. Responsible for overseeing and improving the efficiency and effectiveness of Taxpayer Compliance division (Account Maintenance, Debt Management, Portfolio Maintenance and Audit) by fostering a culture of service obsession.
Education and Experience
Minimum Qualification & Experience Required
- Honours Degree / Postgraduate Diploma (NQF 8) in Business Administration/Strategic Management/Leadership and Management/Accounting/Taxation AND 10 – 12 years' experience in Governance, Compliance & Risk environment, of which 3 - 4 years at a middle management level
#Alternative
- Bachelor’s degree / Advanced Diploma Business Administration/Strategic Management/Leadership and Management/Accounting/Taxation (NQF 7) AND 12 - 15 years’ experience in Governance, Compliance & Risk environment, of which 3 - 4 years at a middle management level
Job Outputs:
Process
- Develop tactical strategy and delivery plans in support of functional objectives in partnership with leadership.
- Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
- Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
- Identify and recommend opportunities to continuously improve all functions and systems in line with national, regional, and organisational changes.
- Plan for handling work outputs, pull together interdependent activities and specify priorities, standards and procedures to ensure tactical excellence.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; driving best practice solutions.
- Provide periodic reports on performance against plan and progress on medium-term initiatives and use to realign operating plan and objectives appropriately.
- Recommend changes to optimise processes, systems, policies and procedures, and direct the implementation of change and innovation initiated by the organisation.
- Timeously communicate top-down policy modification, objective achievement progress and critical success factors to impacted stakeholders.
- Use the insights gained through integrated business reports to measure success and realign tactical strategy development objectives appropriately.
- Oversee assessment maintenance functions.
- Follow up on all outstanding matters to ensure accurate taxpayer information, such as demographic information and tax account information.
- Overall responsibility for the regional Compliance Index achievements, reflected at the level of voluntary compliance in the region.
- Makes conscious use of artificial intelligence and data (internal and external and third-party data) to make decisions to maximise revenue collections and remove wastage.
- Ongoing upskilling of staff and lead the team to make a meaningful contribution to increase the level of compliance.
- Manage compliance/enforcement activities, whilst maintaining an appropriate service orientate mindset, within the context of the SARS strategic intent, and align with the SARS Compliance theory and Mofel.
- Strategically deploy resources, anticipate and resolve problems to ensure that objectives and targets are achieved within agreed deadlines and standards.
- Actively explore opportunities for innovation and continuous improvement, across all business areas in the quest to develop and implement best practices.
- Lead the registration, filling and payment (debt and accounts) compliance function including portfolio maintenance, ensuring alignment to defined processes and applicable prescripts.
Governance
- Implement governance, risk and compliance policy in own practice areas to identify and manage governance and risk exposure liability.
- Manage and or advise on the translation and application of policy in a specific functional area.
People
- Create a positive work climate and culture to energise employees and give meaning to work, minimise work disruption and maximise employee productivity.
- Develop and implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas.
- Plan and develop enhanced organisational efficiency by identifying and addressing development requirements and providing tools for people resources.
- Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.
Finance
- Draw up a budget aligned to business unit delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
- Implement and monitor financial control, management of costs and corporate governance in area of accountability.
Client
- Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
- Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
- Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
Behavioural competencies
- Accountability
- Fairness and Transparency
- Honesty and Integrity
- Respect
- Trust
Technical competencies
- Building Customer Loyalty
- Business Acumen
- Change Management
- Customer Liaison
- Customer Relationship Management
- Decisiveness
- Effective Business Communication
- Functional Policies and Procedures
- Managerial Budgeting
- Planning and Organising
- Planning, Management and Measurement
- Problem Analysis and Judgement
- Risk and Compliance
- SARS Systems Products
- Service Delivery
- Strategic Planning
- Tax Knowledge
Leadership competencies
- Ability to translate strategy into execution
- Concern for Impact of own behaviour on others
- Develops teams and nurtures interdependency
- Inspires others to Positive Action
- Nurtures Future Talent
- Stewardship and Service Orientation
- Strong Results Orientation
- Values and Manages Diversity
Deadline:13th October,2026
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Job Purpose
- To plan, organise, direct and control all risk related activities within audit including the implementation of comprehensive risk methodologies across all audit business units.
Education and Experience
Minimum Qualification & Experience Required
- Bachelor's Degree / Advanced Diploma (NQF 7) in Business Commerce (BCom), Law (LLB), or Information Technology AND 8 - 10 years’ experience in a Risk or Governance environment, of which 3 - 4 years at a junior management level.
Alternative #
- Senior Certificate (NQF 4) AND 15 years’ experience in a Risk or Governance environment, of which 3 - 4 years at a junior management level.
Job Outputs:
Process
- Act as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement.
- Contribute to the development of an operational strategy for the business unit which is aligned to the divisional objectives.
- Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
- Drive the execution of operational targets in the context of approved policies, processes, governance and delivery systems.
- Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks.
- Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.
- Manage the effective and timely resolution of all queries and problems in area of accountability, in accordance to business unit goals and targets.
- Plan for handling work outputs, pull together interdependent activities and specify priorities, standards and procedures to ensure tactical implementation.
- Plan for the delivery of operational strategy, service delivery plans, objectives, goals and targets.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, implementing best practice solutions.
- Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
- Recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
- Timeously communicate top-down policy modification, objective achievement progress and critical success factors to impacted stakeholders.
- Use the insights gained through integrated business reports to measure success and realign tactical strategy implementation objectives appropriately.
Governance
- Comply with data validation, integrity and governance processes and produce reports, monitor results and take appropriate action as needed.
- Comply with organisational internal control and governance standards in finance and procurement processes.
- Implement governance, risk and compliance policy in own practice area to identify and manage governance and risk exposure liability.
- Manage and or advise on the translation and application of policy in a specific functional area.
People
- Develop and implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised area.
- Plan and implement enhanced organisational efficiency by identifying and addressing development requirements and providing tools for people resources.
- Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.
Finance
- Contribute to the development of divisional budgets to minimise expenditure aligned with divisional plans.
- Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
- Implement and monitor financial control, management of costs and corporate governance in area of accountability.
Client
- Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.
- Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
- Enable a culture which builds rewarding relationships, facilitates service feedback and allows others to provide exceptional client service.
- Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
Behavioural Competencies
- Analytical Thinking
- Accountability
- Fairness and Transparency
- Honesty and Integrity
- Problem solving and Analysis
- Respect
- Trust
Leadership Competencies
- Concern for Impact of own behaviour on others
- Develops teams and nurtures interdependency
- Inspires others to Positive Action
- Nurtures Future Talent
- Stewardship and Service Orientation
- Strong Results Orientation
- Values and Manages Diversity
Technical Competencies
- Business Acumen
- Change Management
- Decisiveness
- Effective Business Communication
- Functional Policies and Procedures
- Managerial Budgeting
- Planning and Organising
- Planning, Management and Measurement
- Problem Analysis and Judgement
- Reporting and Interpretation
- Risk Awareness
- Risk Knowledge
Deadline:13th October,2026
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Job Purpose
- To formulate and position the value chain, operating model and framework for the Specialised Audit function within a broadly defined organisational strategy, by maintaining audit systems and developing audit programmes based on compliance levels and risk priority, conducting performance, information technology and fraud audits, in order to enable horizontal alignment, implementation and adoption.
Education and Experience
Minimum Qualification & Experience Required
- Honours Degree / Postgraduate Diploma in Commerce or Science (NQF 8) with 12 - 15 years’ experience in Information Technology/Performance /Fraud Auditing, of which 4 - 6 years at a Senior management level.
#Alternatively
- Bachelor's Degree/Advanced Diploma in Commerce or Science (NQF 7) with 15 - 18 years’ experience in in Information Technology/Performance /Fraud Auditing, of which 4 – 6 years at a Senior management level.
Job Outputs:
Process
- Strategically interpret and enable the development, adoption, implementation and adherence to, organisational control, risk and compliance frameworks.
- Assist in the planning and execution of the specialised audit programme.
- Be responsive to change in order to influence and effectively manage associated functional acceptance. (I)
- Champion policy frameworks and objectives with internal partners to ensure integration between functions in pursuit of strategic goals. (I)
- Conduct system application and information security reviews.
- Contribute to the development of the functional operating model and alignment of the value chain to org. objectives in partnership with stakeholders.
- Create the context to continuously improve all functions and systems in line with national, regional and organisational changes. (I)
- Determine strengths, weaknesses, opportunities and threats, interpret changing social and org. environments and identify new initiatives and or systems. (I)
- Develop, monitor and evaluate the quality of internal audit and fraud / forensic audit performance programmes for tax, customs, head office and enforcement and recommend changes in line with legislative requirements.
- Develop, monitor and evaluate the quality of technology security and data integrity.
- Direct, control, coordinate and optimise resources to meet established objectives and deliver agreed results across functional areas. (I)
- Ensure the planning, performance and documentation of audits and the reporting and resolution of any weaknesses and shortcomings.
- Implement divisional strategies and plans, specifically the rolling strategic three-year and detailed one-year specialised Audit Plans.
- Influence and communicate across all levels of the business to minimise resistance and ensure onboarding of new thinking in own area. (I)
- Oversee and conduct any specialised audits in the organisation and report outcomes.
- Proactively identify interconnected problems, develop and model alternative solutions as well as contingency plans to resolve value chain conflicts. (I)
- Provide authoritative advice and guidance that supports the realisation of major divisional objectives in line with the SARS mandate. (I)
- Provide independent and objective consulting services by overseeing the planning, implementation and monitoring of the specialised audit programmes to add value and improve the organisations operations.
- Provide periodic reports on performance against plan and progress on medium-term initiatives and use to realign operating plan and objectives appropriately. (I)
- Review annual Risk Assessment which identifies significant risks to the organisation.
- Scan external environment, identify benchmarks and influence alternative operating plans or model to deliver on the SARS objectives and mandate. (I)
- Set priorities to shape and structure the function by providing a framework for the achievement of longer-term objectives. (I)
- Translate and communicate a meaningful strategic context that articulates functional purpose in relation to the organisational vision, purpose and philosophy. (I)
- Use insights and knowledge gained from high level reports to conduct abstract, conceptual and comparative analysis to define functional strategy. (I)
Governance
- Ensure the consolidation of the risk profile for the area of accountability, manage critical risks and ensure feedback integration. (I)
- Monitor legislative and regulatory changes and drive the alignment of corporate governance, policies and risk strategies. (I)
People
- Communicate strategic context that guide best practice, foster an environment of continuous learning and improved employee engagement levels. (I)
- Create a positive work climate and culture to energise employees and give meaning to work, minimise work disruption and maximise employee productivity. (I)
- Develop clear human capability and accountability frameworks within own area in support of people management strategies. (I)
- Provide leadership and direction by translating, articulating and reinforcing the vision or direction for the function. (I)
Finance
- Ensure that the own area's strategy is adequately budgeted for through the development and implementation of a requisite budget. (I)
- Implement effective financial control, management of costs and corporate governance in area of accountability. (I)
Client
- Build and maintain relationships with stakeholders to ensure integrated approaches in pursuit of collective goals. (I)
- Define and influence relationships and service level agreements entered into with internal and external stakeholders. (I)
Behavioural competencies
- Accountability (V)
- Fairness and Transparency (V)
- Honesty and Integrity (V)
- Problem Solving and Analysis
- Respect (V)
- Trust (V)
- Ability to translate strategy into execution
- Concern for Impact of own behaviour on others
- Develops teams and nurtures interdependency
- Inspires others to Positive Action
- Nurtures Future Talent
- Stewardship and Service Orientation
- Strong Results Orientation
- Values and Manages Diversity
Technical competencies
- Business Acumen
- Change Management
- Decisiveness
- Effective Business Communication
- Financial Accounting
- Functional Policies and Procedures
- Governance, Ethics and Values
- Internal Audit Delivery (IA) (a)
- Internal Audit Delivery (IA) (b)
- Internal Audit Delivery (IA) (c)
- Internal Audit Delivery (IA) (d)
- Internal Auditing
- Managerial Budgeting
- Planning and Organising
- Planning, Management and Measurement
- Problem Analysis and Judgement
- Risk and Compliance
- Strategic Planning and Reporting
Deadline:16th October,2026
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Job Purpose
- The purpose of the Investigator will be to independently conduct criminal investigations into complex tax and customs offence cases utilizing advanced investigative tools to source the evidence. Investigations relate to more than one tax type (primary tax product – VAT, PAYE, PIT, Customs & Excise, CIT) and covers more than one year and will involve, for example, fraud, corruption, money laundering, racketeering, organised crime, etc. This relates to investigations of the organised crime network.
Education and Experience
Minimum Qualification & Experience Required
- Relevant Bachelors’ Degree/ Advanced Diploma (NQF 7) in Law/ Audit/ Criminal Justice/ Criminology/ Investigations/ Forensic Science and 7 - 9 years' experience in an Investigation environment, of which 5 – 6 years’ at technically skilled level.
Minimum Functional Requirements
- Advance/ Specialised Knowledge of the following legislation: Criminal Justice System. Criminal Procedures Act. Law of Evidence Act. Tax Administration Act. Customs and Excise Act. IT Act. VAT Act. The Principles of Criminal Law. Specific Crimes.
- Advance Knowledge of the following: Perform complex calculations of primary tax products and Customs and Excise duties, independently, to determine prejudice. Draft affidavits in a clear understandable format (e.g. auditors’ affidavits, suppliers affidavits and Investigating Officer affidavit), addressing the relevant evidentiary issues and facts, independently. Illicit Money Flow and Money Laundering. SARS’ reporting obligations in relation to the FATF 40 Recommendations (IO.6.7 & 8). Court processes and giving oral evidence in court. Differentiate between witness and suspect at any stage (flexibility) during the investigation. Tax avoidance schemes.
Job Outputs:
Process
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
- Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
- Initiate process and procedural change, implement the change and provide guidance and support related to new requirements as a result of the change.
- Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
- Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
- Ensuring that during the process of evidence gathering all prescribed legislation should be followed.
- Ensuring that at all-times the constitutional rights of the suspect/ taxpayer should be recognized.
- On completion of the investigation, the investigator is required to provide a report stipulating findings, financial prejudice, and identify transgressions according to the relevant legislation.
- Ensuring that the investigation is registered with SAPS and engage with SAPS at regular intervals regarding the progress/ movement on the case.
- Ensuring that all NPA queries are addressed, assisting the prosecutor to clarify any issues and assist with further request.
- Ensuring that the incumbent is a credible witness and knowledgeable of the investigation during the trial phase when testifying on the matter.
- Compliance with sentence proceedings and types of sentences (105A Plea Agreements).
- Consult and draft a holding statement to inform/ be used in media coverage of taxpayers convicted in Court.
- Facilitate presentations/ chairing meetings with internal (e.g. Audit) and external (e.g. NPA) stakeholders. Post meeting feedback.
- Identify improvement opportunities to address any gaps in people, processes, systems, policies and/ or legislation to enhance the overall efficacy of the system.
- Provide knowledge and support during the Prosecutor involved Investigation. (PII still to be signed off between NPA and SARS).
- Manage the investigation phase by updating all relevant systems and filing correspondence/ evidence in line with the docket system. All Correspondence/ evidence collected should be filed in the docket under section A and B, and corresponding entries should be made in the C clip.
- Manage end to end process in a criminal investigation process with an end goal of successful prosecution. [refers to process from case allocation to finalising the matter in court or otherwise].
Governance
- Implement and provide input in the development of governance, compliance, integrity and ethics processes within area of specialisation.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
Behavioural competencies
- Accountability
- Analytical Thinking
- Attention to Detail
- Commitment to Continuous Learning
- Conceptual Ability
- Expertise in Context
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Problem Solving and Analysis
- Resilience
- Respect
- Teamwork
- Trust
Technical competencies
- Business Knowledge
- Data Collection and Analysis
- Decisiveness
- Efficiency Improvement
- Execute, Implement and Follow Through
- Functional Policies and Procedures
- Investigative Skills
- Presentation Skills
- Reporting
- Verbal Communication
- Written Communication
Deadline:14th October,2026
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Job Purpose
- To provide expertise, advice and support to deliver on operational implementation plans and / or associated service delivery processes, by conducting research, conceptualise, design, develop, and produce graphic content for organisational communication purposes, in order to continuously enhance service delivery.
Education and Experience
Minimum Qualification & Experience Required
- National Diploma (NQF 6) in Multimedia Design or a related field, coupled with a relevant certification in Motion Graphics & Illustration, Digital Arts, Multimedia Design, or a related discipline, AND 3-4 years' experience in the Marketing, Communications, Public Relations, or Brand Management environment, of which 1-2 years must have been at a knowledge worker level.
ALTERNATIVE
- Senior Certificate (NQF 4) coupled with experience and relevant certification in Motion Graphics & Illustration, Digital Arts, Multimedia Design, or a related discipline, AND 6 years' experience in a Marketing, Communications, Public Relations, or Brand Management environment, of which 1-2 years must have been at a knowledge worker level.
Minimum Functional Requirements
- Functional/Technical experience in Multimedia design.
Job Outputs:
Process
- Plan and draft conceptual designs according to the client specifications.
- Plan and execute creative designs using different medium to traditional techniques.
- Use practical and applied knowledge and judgement to arrive at decisions.
- Work with relevant teams to provide ideas, concepts, designs and campaigns and monitor quality control for organisational communication purposes.
- Accumulate information and provide reports with recommendations applicable to area of specialisation. (I)
- Apply practical and knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. (I)
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. (I)
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. (I)
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation. (I)
- Execute process and procedural change, implement the change and provide guidelines and support new requirements as a result of the change. (I)
- Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation. (I)
- Use practical and applied knowledge and situational judgement to arrive at decisions. (I)
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks. (I)
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives. (I)
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs. (I)
Client
- Provide authoritative, specialist expertise and advice to internal and external customers.
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. (I)
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations. (I)
Behavioural competencies
- Accountability (V)
- Adaptability
- Analytical Thinking
- Attention to Detail
- Commitment to Continuous Learning
- Conceptual Ability
- Expertise in Context
- Fairness and Transparency (V)
- Honesty and Integrity (V)
- Initiative
- Organisational Awareness
- Respect (V)
- Trust (V)
Technical competencies
- Business Knowledge
- Business Writing Skills
- Corporate Communications Strategy
- Data Collection and Analysis
- Digital Media Applications
- Efficiency improvement
- Functional Policies and Procedures
- Quality Orientation
- Reporting
- Research
- Written Communication
Deadline:15th October,2026
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Job Purpose
- To enhance organisational capability to promote and maintain a culture of integrity within SARS.
Education and Experience
Minimum Qualification & Experience Required
- Relevant Bachelor’s degree / Advanced Diploma (NQF 7) in the related field, with minimum 8 - 10 years' experience in Ethics, Integrity, Governance, Communication, Planning, Reporting, and Anti-Corruption (Integrity promotion and assurance) environment within the Public Sector/Law Environment/ Highly Regulatory Corporate Governance Space or similar environment, of which 3 - 4 years at a junior specialist level.
#Alternative
- Senior Certificate (NQF 4) with a minimum 15 years related experience in Ethics, Integrity, Governance, Communication, Planning, Reporting, and Anti-Corruption (Integrity promotion and assurance) environment within the Public Sector/Law Environment/ Highly Regulatory Corporate Governance Space or similar environment, of which 3 - 4 years at a junior specialist level.
Minimum Functional Requirements
Job Outputs:
Process
- Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
- Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
- Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
- Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
- Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
- Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
- Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
- Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
- Translate top-down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders.
- Consult in area of expertise to provide specialist input into the development and amendment of policies, processes and SOPs across the organisation.
- Manage the development and implementation of suitable internal communications processes.
- Coordinate implementation of plans and initiatives in area of accountability.
- Liaise with all employees and management to create and heighten awareness regarding critical issues and challenges.
- Plan and manage projects in area of accountability.
Governance
- Develop and /or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
People
- Develop and /or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Client
- Develop and ensure implementation of a practice that builds service delivery excellence and encourages others to provide exceptional stakeholder service.
- Participate in the specialist practice community and contribute positively to organisation knowledge management.
- Provide authoritative, specialist expertise and advice to internal and external stakeholders.
Behavioural competencies
- Accountability
- Analytical Thinking
- Attention to Detail
- Commitment to Continuous Learning
- Conceptual Ability
- Expertise in Context
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Respect
- Trust
Technical competencies
- Business Knowledge
- Compliance and Change Management
- Data Collection and Analysis
- Efficiency improvement
- Governance, Ethics and Values
- Functional Policies and Procedures
- Risk and Compliance
- Reporting
Deadline:15th October,2026
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Job Purpose
- To plan and conduct standard audits or verification on a risk profile basis to ensure compliance.
Education and Experience
Minimum Qualification & Experience Required
- National Diploma (NQF6) or Higher in Audit, Accounting, Finance or related field with 2-3 years' experience in an Audit environment
ALTERNATE:
- Senior Certificate (NQF 5) with 5 years’ experience in an Audit environment
Preferred Knowledge:
- Personal Income Tax (PIT); Value Added Tax (VAT); Companies Tax (CIT) & Pay as You Earn (PAYE): Income Tax Act, Tax Admin Act, Interpretation of Financials, Basic Audit & Accounting Principles.
Job Outputs:
Process
- Conduct standard audits to ensure compliance with the relevant acts.
- Assists in query resolution escalated from basic audits.
- Understands the audit process, from end to end, inclusive of risk analysis and dispute resolution. If required, can conducts standard audits independently and refers complex or unusual matters to a more seasoned professional.
- Plan and organise own work tasks within area of work.
- Develop productive working relationships with team members, team leaders and key role players in the business to support contracted work outputs.
- Understands and able to apply SARS auditing policies and procedures.
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
- Be informed on related acts and regulations that might impact on own work.
- Keep up to date records of completed work.
- Ensure quality of work content, minimise mistakes and continuously improve quality and standards.
- Deliver operating results within predefined quality, volume and time standards.
- Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets.
- Constantly align own work method to changes in work requirements, procedures, policies, processes, and delivery systems to meet contracted targets.
- Be observant and engage on possible violations of regulations, policies, SOPs and standards of conduct and escalate where necessary.
- Prepare and present submissions to interest and penalty committee.
- Conduct end-to-end query resolution relating to audits conducted, including finalisation of objections and appeals.
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks
People
- Drive own performance in order to achieve work outputs in line with required response time, quality and service delivery standards.
- Develop and maintain productive working relationships with peers and SARS role players to achieve predefined objectives.
- Integrate new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to specified polices, standards and procedures to prevent wastage on resources and report violations.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations
- Ensure client satisfaction by delivering a service that is consistent, seamless and error free.
Behavioural competencies
- Analytical thinking
- Accountability
- Conceptual ability
- Expertise in Context
- Fairness & Transparency
- Organisational awareness
- Trust
- Respect
- Attention to detail
- Commitment to continuous learning
- Honesty and Integrity
- Teamwork
Technical competencies
- Reporting
- Operational Audit
- Business Knowledge
- Data Collection & Analysis
- Efficiency improvement
- Functional Policies and Procedures
- Tax Compliance Auditing
- Audit Methodology
Deadline:14th October,2026
Method of Application
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