Tracker South Africa was established in 1996 and currently connects over 1 million vehicles, making it the region’s dominant brand. To most people, Tracker is seen as a Stolen Vehicle Recovery (SVR) company, and while SVR is still at the core of our business, we have evolved significantly over the last 20 years.
Through a culture of continuous innovation...
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Introduction
- To provide accurate, efficient, and proactive administrative coordination and support to the Fleet Management function, ensuring all vehicle tracking data, documentation, and operational processes are maintained in line with company standards, regulatory requirements, and service delivery expectations.
Job description
Key Responsibilities:
Driver Behaviour Optimisation
- Manage and maintain driver profiles on relevant systems, such as Fleet Logic, including data entry, updates, license details, vehicle allocations, and general record accuracy.
- Maintain the Driver Information Schedule and vehicle allocation registers for audit readiness in line with standard operating procedures (SOPs).Coordinate with Product Management to resolve system issues and collaborate with Bureau Services to ensure data accuracy and compliance.
- Monitor Nexus / Fleet Logic reports and action alerts related to speeding, harsh braking, fatigue, and dashcam violations.
- Review and analyse weekly Behaviour Dashboard metrics; identify trends, highlight risks, and escalate infringements in line with disciplinary procedures.
- Manage and investigate incident alerts such as impacts, battery disconnects, tamper events, and tow alerts.
- Track performance and behavioural patterns to support improvements, training needs, and policy updates.
- Retrieve and compile tracking data, trip logs, and behavioural reports for investigations.
- Fast-track urgent alerts and maintain a centralised log of repeat offenders for disciplinary processes.
- Provide weekly behaviour and incident statistics to the Fleet Supervisor, Fleet Controller, Health & Safety, Human Capital, and relevant Line Managers.
- Flag over-speeding violations and other non-conformances to relevant stakeholders for corrective action.
- Regularly review business processes and recommend improvements on service, profitability, and cost performance.
- Contribute towards driving continuous improvement through conducting relevant risk assessments and investigations with a focus on highlighting corrective measures.
- Identify inefficiencies in administrative processes and recommend improvements to streamline workflows and enhance productivity.
Electronic Fleet Movement
- Monitor Electronic Fleet Movement data to track which employees have accessed, utilised, or returned fleet vehicles.
- Maintain accurate monthly vehicle inspection records; identify non-conformance and escalate to Fleet Controller for resolution.
- Liaise with the Fleet Supervisor regarding updates to de-fleeted, reassigned, or newly procured vehicles.
- Ensure accuracy, completeness, and consistency of Electronic Fleet Movement data for internal audits and compliance checks.
- Conduct periodic reconciliations to ensure system records match physical fleet allocations and usage.
Coordination of Outstanding Fleet AODs
- Track and follow up on outstanding AODs relating to traffic fines, car allowance adjustments, insurance recoveries, and any other fleet-related deductions.
- Engage directly with employees and relevant departments to ensure outstanding amounts are settled or escalated where needed.
- Maintain an updated AOD register with clear status, timelines, supporting documents, and proof of recovery. Prepare periodic reports highlighting outstanding balances, risks, and recovery progress.
- Liaise with Finance and Human Capital to ensure accurate deductions and alignment with payroll timelines.
Support Administrative Tasks
- Prepare and complete the full Avis driver pack for onboarding, renewals, and profile changes, including license verification, ID copies, proof of address, and supporting documentation.
- Coordinate insurance claims, track progress on vehicle repairs, and follow up with service providers until closure.
- Source rental vehicle quotations, arrange deliveries or collections, verify invoices, and process payments promptly.
- Ensure compliance with company policies, insurance requirements, and regulatory obligations across all fleet documentation.
- Administer financial elements linked to First Auto (FNB) fleet cards, including issuing new cards, updating details, resolving card-related issues, and maintaining accurate records.
- Maintain a filing system for all fines, insurance claims, rental documentation, and fleet card information for easy retrieval and audit readiness.
Internal Compliance
- Ensure strict overall compliance throughout the department and put measures in place to drive adherence of all relevant operational policies and procedures..
- Responsible for contributing towards Operational Risk Mitigation through the proactive identification and mitigation of potential compliance risks, ensuring adherence to industry regulations and Tracker's internal policies within scope of control.
- Ensure strict adherence to all internal Tracker policies, procedures and regulations in all work deliverables.
- Live ISO 9001:2015: Uphold the highest standards of quality and efficiency by rigorously adhering to ISO principles.
Minimum requirements
- Grade 12 qualification. NQF 4.
- Higher Certificate in Office Administration or Secretarial Studies will be required. NQF 5.3 Years experience in an Administrative or Secretary role.
- Proficient in MS Office (Microsoft Excel, PowerPoint, Word etc.)
- Exposure and experience working with relevant systems.
- Exposure to similar work within a Fleet Management environment
Deadline:3rd February,2026
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Introduction
- Tracker is seeking an Accounts Payable Manager, to lead and oversee the full Accounts Payable function within a high-volume, annuity-based environment. The role is responsible for ensuring the accurate and timely payment of suppliers, effective management and control of commission payables, and the alignment of Accounts Payable processes with the organisation’s recurring revenue model (including subscriptions, trackers, and telematics devices).
Job description
Accounts Payable Operations
- Oversee the end-to-end Accounts Payable process, including invoice receipt, validation, approval, payment execution, and reconciliation.
- Manage weekly and monthly payment runs, ensuring alignment with cash flow forecasts and adherence to payment discipline.
- Monitor and report on payment trends, delays, and exceptions—addressing root causes to enhance reliability and supplier confidence.
- Foster a culture of proactive payment management, identifying opportunities for early settlement discounts.
- Ensure accurate and timely payment of fitment-related invoices and other operational suppliers critical to service delivery.
- Maintain and regularly review supplier master data to uphold data integrity and compliance with internal controls.
- Ensure monthly reconciliation of supplier accounts and the accuracy of aged payables reports.
Commission and Annuity Payables
- Manage and validate all commission-based and annuity-linked payables associated with recurring customer contracts.
- Oversee commission reconciliations for partners, resellers, and internal stakeholders, ensuring data integrity across billing and CRM systems.
- Align the recognition and timing of commission expenses with revenue cycles for accurate financial reporting.
- Collaborate with commercial, billing, and CRM teams to ensure commission structures reflect actual customer subscriptions and usage data.
- Provide insights into trends, anomalies, and payment delays within commission payables to support financial planning and stakeholder transparency
Controls, Compliance & Reporting
- Ensure full compliance with company policies, IFRS standards, and internal governance frameworks.
- Support month-end, quarter-end, and year-end close processes through accurate accruals, reconciliations, and variance analysis.
- Develop and present insightful AP dashboards, metrics, and exception reports to management, highlighting trends, risks, and improvement opportunities.
- Identify and communicate recurring issues or supplier challenges to inform business decisions and strengthen relationships.
- Support internal and external audits, ensuring timely and accurate provision of documentation and explanations.
- Ensure completion of relevant month end journals according to predetermined standards and timelines.
- Design and perform all relevant data analytics in support of financial, operational and compliance continuous audits.
- Conduct regular compliance testing as part of the follow-up work required to continue adding value post audit completion.
- Provide ad-hoc insights and advice to relevant stakeholders off the back of successfully completed financial analytics initiatives.
- Always act in accordance with the approved standard operating procedures and all other relevant legislation and best practices.
- Maintain confidentiality of all information gained during performance of all financial operations duties.
- Create and maintain authentic, timely and reliable records in relation to all duties completed.
Systems & Process Improvements
- Drive automation and process optimisation initiatives across the AP function to improve accuracy, speed, and transparency.
- Partner with IT and finance systems teams to strengthen integration between billing, procurement, and ERP platforms.
- Develop and implement controls that mitigate risk, prevent duplicate payments, and enhance payment visibility.
- Champion continuous improvement through data-driven insights, identifying bottlenecks and leveraging technology to streamline approvals and reporting.
People Management
- Empower team members through clear accountability, performance expectations, and structured performance management initiatives.
- Lead with authenticity and integrity, fostering trust, collaboration, and a culture of ownership.
- Oversee budget tracking, expenditure monitoring, and regular reporting on Accounts Payable performance and resource utilisation.
- Manage all people-related processes, including recruitment, onboarding, performance evaluation, promotion, retention, and terminations.
- Identify skills gaps and implement targeted training and development interventions to strengthen technical and functional capabilities.
- Address employee concerns and grievances promptly, maintaining a positive, respectful, and high-performing work environment.
- Ensure adherence to departmental policies, procedures, and governance standards.
- Drive continuous professional growth through technical training, coaching, and mentorship to support a culture of excellence.
- Promote and embed best practices that enable the team to achieve departmental goals and service standards.
- Lead initiatives to attract, develop, and retain top talent, ensuring long-term team capability and stability.
Minimum requirements
- Essential: B Com Degree within Finance, Accounting or a related field. NQF 7.
- Essential: 7 Years experience within an Accounts Payable environment.
- Essential: Must include at least 3 years supervisory or managerial role.
- Essential: Proven understanding and experience with commission, fitment, and vendor payment structures
- Essential: Demonstrated experience and exposure with VAT.
- Desirable: Relevant registration with a professional body.
Deadline:3rd February,2026
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Introduction
- The internal auditor is responsible for performing audits of process controls, practices, and related procedures in line with the annual audit plan approved by the Audit Committee. These audits aim to provide management with objective assurance and support in strengthening internal controls and compliance. They will execute financial, compliance, operational, and IT audits in accordance with prescribed internal auditing standards and the Tracker Internal Audit (IA) methodology. The internal auditor will focus on delivering quality audit work, documenting findings, and assisting in communicating results to process owners under the guidance of the Head of Internal Audit. They will support collaboration where applicable and contribute to continuous improvement initiatives by providing feedback during engagements. The Internal Auditor plays a key role in supporting the governance and risk management framework through accurate reporting and adherence to internal audit procedures.
Job description
Internal Audit Function Monitoring and Reporting
- Assist in the development of the annual audit plan by providing inputs based on identified risks and organizational priorities, under the guidance of the Head of Internal Audit.
- Conduct financial, operational, compliance, and technology audits as assigned, evaluate the control environment, and document findings for review. Prepare draft reports for consideration by senior audit staff.
- Ensure audit work complies with internal audit standards and departmental methodology. Participate in periodic self-assessments and provide feedback to support continuous improvement.
- Build and maintain professional relationships with relevant stakeholders to facilitate audit activities and promote cooperation during engagements.
- Monitor and follow up on the implementation of recommendations for assigned audits. Prepare progress updates for review by the Senior Internal Auditor and Head of Internal Audit.
- Maintain accurate records of audit activities and departmental performance metrics as directed. Assist in preparing periodic reports for management.
- Provide administrative support and contribute to the development and maintenance of departmental documentation. Perform other related duties as assigned.
Internal Audit
- Demonstrate an understanding of internal control concepts and apply them when performing audit procedures and evaluating business processes under guidance.
- Execute assigned internal audits (including financial, operational, compliance, and technology audits) in line with the approved internal audit plan, following established planning and procedures.
- Assist in performing ad-hoc audits as directed, in accordance with the Internal Audit Function Methodology, to assess the adequacy and effectiveness of internal controls and identify areas for improvement.
- Carry out required fieldwork, including data analysis, process walkthroughs, and risk and control assessments, to support audit preparation. Contribute to developing audit programs and testing procedures based on guidance.
- Complete assigned audit engagements from start to finish, ensuring all work papers are properly compiled and documented.
- Prepare draft audit findings and reports for review. Support discussions with process owners and management regarding findings and corrective actions.
- Ensure recommendations are practical and assist in follow-up activities to monitor implementation and resolution of audit findings.
- Provide accurate and timely status updates and assist in producing audit reports as required, highlighting issues and suggesting solutions aligned with business needs and risk considerations.
Training and Awareness
- Maintain focus on personal professional growth to support career development within the internal audit function.
- Participate in relevant education and training opportunities as directed to keep professional knowledge current.
- Stay informed about industry trends and changes and apply relevant updates to audit work under guidance.
- Support the implementation of learning and development initiatives as directed by the Head of Internal Audit.
- Assist in educating internal stakeholders, such as process owners, on audit processes and standards when required to facilitate audit engagements.
Minimum requirements
- BCom Degree Accounting Sciences/ Internal Audit.
- BCom Honours Degree Internal Audit.
- Certified Internal Auditor (CIA) [and member of the IIA(SA)]Financial (accounting/ auditing), Technology
- Completed internal auditing articles
- Microsoft Office competency and related auditing and data analytics software proficiency 5 – 8 years (including internal auditing articles)
Deadline:3rd February,2026
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Introduction
- Tracker has been South Africa’s leading vehicle tracking company since the 1990s. Tracker requires the services of a Customer Value Management Supervisor in the Customer Value Management Contact Centre situated at the head office based in Johannesburg. This role will lead, optimise, and oversee Contact Centre sales and service operations by ensuring effective service delivery, people management, and performance execution. The CVM Supervisor is responsible for driving customer growth, sales conversion, retention, and value across campaigns while ensuring full compliance with quality, FAIS, and operational standards. The role focuses on motivating teams, maximising productivity and delivering a consistently high‑quality customer experience aligned to Tracker’s strategic objectives and CARE values.
Job description
- Lead and manage inbound and outbound contact centre operations across sales, service and retention campaigns through effective resource, capacity, and pipeline management.
- Deliver departmental SLAs, productivity standards, turnaround times, and lead‑to‑contract conversion targets.
- Own the resolution of escalated and complex customer queries and complaints in line with company policies and SOPs.
- Monitor, analyse, and report on telephony performance, agent productivity, quality metrics, and campaign outcomes to inform decision‑making.
- Use performance data and trend analysis to identify risks, opportunities, and improvement actions across agents and campaigns.
- Design and drive initiatives that increase customer growth, conversions, retention, upsells, referrals, and value‑added services across channels.
- Proactively manage and optimise campaign performance to ensure sales, service, and Tracker Financial Services (TFS) targets are achieved.
- Collaborate with internal stakeholders to improve processes, support strategic initiatives, and maximise conversion effectiveness.
- Lead, coach, and develop agents through structured performance management, training, engagement, and motivational initiatives.
- Oversee recruitment, onboarding, performance assessment, retention, and corrective action processes to sustain a high‑performing team.
- Ensure strict adherence to quality frameworks, FAIS, TCF, scripts, schedules, and all regulatory and internal compliance requirements.
- Role‑model and embed the Tracker CARE values of Care, Accountability, Respect, and Excellence to foster a positive, high‑performance culture.
Minimum requirements
- Matric (Essential)
- RE5 (Essential)
- FAIS Accreditation (Essential)
- National Diploma in Contact Centre Management or related field (Advantageous)
- Minimum 5 years’ Contact Centre experience within a sales environment (Essential)
- Minimum 3 years’ Supervisory experience in a sales contact centre environment (Essential)
- Proven experience managing sales, retention, and value‑added services campaigns
- Demonstrated working knowledge of call centre telephony systems, workforce management, and quality assurance frameworks
- Strong working knowledge of Microsoft Office and basic project management principles
- Knowledge of Tracker products, systems, and processes will be advantageous
- Strong leadership and people management capability
- Results‑driven with a strong commercial and customer focus
- High accountability and ownership mindset
- Analytical and data‑driven decision making
- Excellent communication and stakeholder management skills
- Coaching, mentoring, and talent development orientation
- Problem‑solving and conflict management skills
- High stress tolerance and resilience in a performance‑driven environment
- Integrity, professionalism, and ethical judgement
- Adaptability and change leadership capability
Deadline:4thh February,2026
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Introduction
- The primary objective of a Technician Support Co-Ordinator is to uphold exceptional customer service standards for both Consumer and Corporate Technicians by ensuring optimal scheduling and efficient resolution of customer queries. The successful candidate will manage inquiries and complaints in a professional, competent, and timely manner, adhering to Tracker’s quality standards, values, and established Standard Operating Procedures (SOPs), while thriving in a fast-paced, high-pressure environment.
Job description
- Serve as the primary point of contact for Technicians across local and national regions, providing comprehensive support as required.
- Assist Technicians in resolving issues related to product or vehicle information, alternative contact details, line items, addresses, and client communication.
- Manage and monitor the technical support email inbox to ensure timely responses and resolution.
- Collaborate with Support Agents to confirm technician availability and scheduling.
- Follow up on task statuses with Technicians locally and nationally to ensure appointments are completed as planned.
- Contribute towards operational efficiency by maintaining the agreed minimum target (e.g. 4.5 jobs per Technician per day) in support of overall revenue growth.
- Monitor and live-track Technicians locally and provide national support to minimize missed appointments and enhance service reliability in line with policies and procedures.
- Manually assign unallocated tasks by contacting clients to confirm new dates and times in line with relevant SOPs.
- Verify newly allocated tasks on the day of the appointment to ensure accurate assignment.
- Review upcoming scheduled tasks to identify and correct booking errors promptly.
- Assess future bookings to identify opportunities for rescheduling and improved efficiency and subsequently liaise with clients to confirm revised dates and times.
- Reallocate incorrectly booked tasks when feasible; otherwise, coordinate with agents to initiate rebooking.
- Manage task reallocation or rebooking when Technicians are unable to meet scheduled appointments due to delays, testing issues, or installation challenges.
- Promptly resolve system errors that prevent schedulers from booking tasks effectively.
- Maintain direct communication with Technicians and customers as required to ensure smooth operations and excellent customer service.
- Strictly adhere to the company’s quality framework and standards (Voice & Data).
- Ensure the accuracy and quality of the data captured on the Tracker systems are in line with the departmental SOPs.
- Comply with Tracker’s quality assurance framework and standards across all interaction channels (voice, and digital), ensuring professionalism, accuracy, and a positive customer experience.
- Adhere to approved call handling and objection-handling scripts, demonstrating consistency, product knowledge, and adherence to customer experience and compliance protocols.
- Follow all SOPs and apply designated scripts or processes relevant to specific service level agreements (SLAs) or support requirements.
- Ensure all customer interactions are conducted in line with quality, compliance, and relevant regulations, maintaining a high standard of integrity and service excellence.
- Participate in regular quality evaluations and feedback sessions, applying recommendations to continuously improve communication skills and compliance performance.
Minimum requirements
- Matric
- 2 years general Contact Centre Experience.
- 1 year scheduling experience is required.
- A proven track record of demonstrating excellent typing and accurate data capturing skills
- Exposure to logistics and route/resource planning
- Computer literacy.
Required Competencies:
- Excellent typing and accurate data capturing
- Excellent communication and telephone etiquette
- Analytical skills.
- Problem solving skills.
- Ability to work under pressure.
- Excellent time management - Work with time controls.
- High levels of self-discipline.
- Be able to work independently and in a team.
- Geographical Knowledge
Deadline:3rd February,2026
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Introduction
- Tracker’s Sales department in our Gqeberha Office requires an Insurance Sales Consultant to promote TRACKER and to meet sales targets. TRACKER requires a self-starter with an outgoing personality who can communicate confidently on all levels. As this position involves travelling, a valid Driver’s Licence is essential.
Job description
- Secure New Business from Brokers in the personal lines and commercial lines
- Provide Policy/Product information to Fitment Centres, Brokers.
- Broker Presentations, and Regular Training sessions.
- Focus on Area and Market Penetration.
- Query and Account Resolution.
- Achieve Sales and Operational Targets set by Management.
- Achieve Sales Targets on VAPS.
- Administration of Sales Contracts.
- Complete Weekly and Monthly Reports accurate and on time.
- Attend to point of Sale Material at Brokers
- Maintain weekly set Call/Visit rate as set per Management. Physical Visits to brokers within allocated territory
- Attend to necessary Administration.
- Attend to occational after hour functions and involvement with the IIEC and FIA
- Embrace Service Excellence.
- Assist with any other tasks or duty assigned to you by the Manager
- Maintain Brokers Profiles.
- Monthly Reviews with Brokers.
Minimum requirements
- Matric with relevant tertiary qualification
- Accredited Sales training qualifications.
- 2 Years sales experience in the insurance industry is essential.
- Proven record in relationship building and business development.
- Computer literacy, MS Word, MS Excel, Outlook.
- A proven track record in a service orientated sales environment.
- Proven sales track record.
- Valid Driver’s License.
- Excellent communication and organizational skills.
- Excellent negotiating and sales skills.
- A self-starter.
- Good business acumen.
- Ability to work under pressure.
Deadline: 31st January,2026
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Introduction
- Tracker is seeking a detail-oriented and proactive Quality Verification Agent to join our Customer Engagement team at Head Office in Johannesburg. This role is responsible for validating customer engagement calls (“Sales Through Service”) to ensure compliance with regulatory, contractual, and service excellence standards. You will also identify opportunities for process optimization and continuous improvement within the engagement centre.
Job description
- Reviewing call recordings, focusing on validating the Sales Through Service interactions.
- Ensure all calls meet company policies, regulatory requirements (e.g., POPIA, FAIS), and service-level agreements.
- Verify accuracy of captured data, customer consent, and adherence to approved scripts, authority delegations and SOPs.
- Identify and document non-compliant behaviours for corrective action.
- Analyse trends and root causes of non-compliance to uncover coaching opportunities.
- Maintain detailed audit records and performance metrics for reporting and analysis.
- Maintain a structured call evaluation framework aligned with quality metrics.
- Score agent interactions objectively using defined evaluation criteria (compliance, professionalism, accuracy, empathy, and resolution).
- Provide constructive feedback and actionable improvement recommendations to Supervisors and Consultants.
- Collaborate with Skills Coaches, Supervisors, Manager and Operations team to address quality gaps and to maintain consistency and fairness in validations.
- Identify recurring issues, process bottlenecks, or systemic compliance risks.
- Recommend updates to scripts, procedures, or quality monitoring tools based on audit findings.
- Drive continuous improvement initiatives to boost agent performance and Sales Through Service outcomes.
- Collaborate with Operations, Compliance, and Skills Coaches to align practices with business objectives.
- Compile and present weekly and monthly performance reports to Management.
- Provide insights that enhance customer experience and operational efficiency.
- Develop and promote best practices for call handling that balance customer satisfaction with revenue growth.
- Achieve targets as outlined in the Key Performance Agreement.
- Record and maintain statistics accurately as per guidelines.
- Communicate trends and performance outcomes effectively to stakeholders.
- Able to support the broader team by assisting with electronic communication within the Customer Engagement Division in line with SLAs and standards.
- Handle incoming calls and resolve client queries according to SOPs and company standards.
- Maintain departmental abandonment rates and service levels in line with company benchmarks.
- Capture and update client information accurately during interactions.
- Follow up on outstanding client queries promptly.
- Assist with additional tasks as assigned to ensure exceptional service delivery within the division.
Minimum requirements
- Matric / Grade 12.
- 2 years call centre experience
- 1 years’ experience in a call centre quality assurance or compliance validation role. (Advantageous)
- Experience in retention, sales, or customer experience environments preferred.
- Familiarity with QA frameworks, compliance auditing, and call monitoring systems.
- Tertiary qualification will be an advantage.
- Knowledge of Tracker products and systems (iEvolve, CDS, TCRM, Willow, Aspect) will be an advantage
- The incumbent should have excellent interpersonal skills and the ability to pay attention to details.
- The ability to cope with a constant changing and pressurised environment.
Deadline:3rd February,2026
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Introduction
- Tracker requires a Business Sales Consultant at Head Office (Randburg) that will report to the Business Sales Manager. The position will suit a self-starter with an outgoing personality and mature attitude who can communicate confidently at all levels. The ideal candidate must currently be active in the corporate industry.
Job description
- Identify opportunities and generate new sales in the corporate sector (B2B).
- Compile and understand legal binding B2B contracts.
- Focus on solutions in the Vehicle Fleet environment.
- Achieve monthly and annual installation targets.
- Maintain, manage and develop an existing customer database.
- Achieve an average of 20% business from first time customers and 80% add on business from an existing customer database.
- Provide excellent service and support to both existing and prospective customers.
- Manage and be accountable for all customer queries and requests.
- Maintain a level of product knowledge in IOT and Telematics, determined by management which is measured through product assessments.
- Presentations to various stakeholder.
- Accomplish expected activity levels determined by management.
- Compile and submit weekly, monthly and adhoc reports.
- All administrative functions required of the role, including preparation and submission of quotations.
- Manage and action leads received from internal and external partners within timeframes determined by management.
- Networking and relationship management across business, dealer, broker and fitment centre channels.
Minimum requirements
- 3 years sales experience in the B2B/IOT/Telematics industry.
- Matric / Grace 12
- Completion of recognized formal sales training courses or relevant experience
- Computer literate: MS-Office suite
- Excellent presentation and negotiation skills
- Excellent communication, organizational and time management skills
- Customer and service orientated
- Proven track record of sales target achievement
- Self-motivated, solution driven and passionate about sales
- Valid Driver’s License and own vehicle
Deadline:5th February,2026
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Introduction
- TRACKER requires the services of an API Test Automation Analyst in the Development and Engineering division. We require a self-starter with an outgoing personality and the ability to communicate at all levels. The successful candidate will be required to facilitate test automation within the testing team.
Job description
- Responsible for designing, developing, and executing quality assurance and control processes, test strategies, test plans and test cases that verify software conformance to defined acceptance criteria.
- In addition to functional and regression testing, the Test Analyst is responsible for quality assurance of non-functional areas such as data integrity and fault finding on systems.
- Responsibilities include but not limited to, linking test cases to business/systems requirements to ensure traceability, execute test cases, log defects and the creation of test ware.
- Test Strategy/approach/plan:
- Develop test plan, approach and scope for automation efforts.
- Provide test estimate input for projects.
- Provides input to continuously improve test methodology.
- Establishes and implements an approach for managing test data.
Requirements Management:
- Reviews functional requirements.
- Analyse requirements for completeness, correctness and clarity, to drive the testing effort.
- Has a clear grasp of capabilities that business wants to establish, to shape scenarios.
- Developing Test Scenarios:
- Define automation targets and objectives with Team Lead.
- Analyses and develops the proper test coverage with the stakeholders.
- Traces requirements to test cases to verify test coverage.
- Test Execution:
- Manage own test preparation and execution activities.
- Identify and create necessary test data.
- Executes scenario-based test cases.
- Analyse metrics for quality assessment.
- Reporting:
- Traces coverage and clearance.
- Provides input to standard test metrics and reporting.
- Works within the project team and test team to address issues and report status.
- Defect Management:
- Debug the development and execution of test scripts against test targets.
- Analyse test failures.
- Priorities defects logged with development team.
Minimum requirements
- Matric or Equivalent certification.
- ISTQB – Foundation testing certification is a must.
- ISTQB Advanced Test Analyst is preferable.
- Relevant IT degree or diploma required.
- 3 years relevant testing experience (encompassing the skills and knowledge listed below).
- Of the above testing experience should include, 3 – 5 years’ experience in API testing tools (ReadyAPI/Postman).
- Experience in using ODATA within a RESTful API.
- Experience in using SQL to query databases and using JDBC within API testing.
- Experience in working with Git repositories and branching strategies.
- Experience in software testing should including methodologies (agile, functional and non-functional), test planning, test case development, execution, and quality assessment of test cases.
- Extensive experience developing test cases and test scenarios from story cards/use cases and/or requirements specifications
- High attention to detail with a focus on quality.
- Will be part of a dynamic Mobile team of self-motivated individuals.
- Demonstrates cross-functional expertise and be highly adaptive and flexible with the ability to thrive in a highly complex and ever-changing environment.
- Ability to lead and work independently, or function in a team as needed.
- Ability to effectively communicate ideas across to team members.
Deadline:6th February,2026
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Introduction
- Tracker requires the services of a friendly Receptionist / Switchboard operator in the Client Experience department based at Tracker Gqeberha office.
Job description
- The incumbent is expected provide excellent service to internal and external customers.
- Operate and direct all calls on switchboard.
- Receiving and welcoming visitors and customers and contacting the relevant department for assistance.
- General office administration.
- Receiving and dispatching parcels and envelopes.
- Liaise with internal staff/departments by ensuring messages and information is timeously and correctly processed.
- Maintains security by following procedures; monitoring logbook; issuing visitor badges.
- Assist with any other tasks or duties assigned by the Supervisor as the need arise to ensure exceptional and efficient service.
- Assist in keeping the reception area clean and tidy, at all times
Minimum requirements
- Matric coupled with a minimum of 1 year working experience in a Reception environment or relevant tertiary qualification.
- Immaculately groomed individual with a friendly and energetic personality.
- Speak and write English fluently.
- A passion for customer service and a professional attitude at all times.
- The incumbent should have excellent interpersonal skills and the ability to pay attention to details.
- The ability to cope with a constant changing and pressurised environment.
- Computer literate with knowledge of Microsoft Office
Deadline:31st January,2026
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Introduction
- Tracker is seeking an Accounts Payable Manager, to lead and oversee the full Accounts Payable function within a high-volume, annuity-based environment. The role is responsible for ensuring the accurate and timely payment of suppliers, effective management and control of commission payables, and the alignment of Accounts Payable processes with the organisation’s recurring revenue model (including subscriptions, trackers, and telematics devices).
Job description
Accounts Payable Operations
- Oversee the end-to-end Accounts Payable process, including invoice receipt, validation, approval, payment execution, and reconciliation.
- Manage weekly and monthly payment runs, ensuring alignment with cash flow forecasts and adherence to payment discipline.
- Monitor and report on payment trends, delays, and exceptions—addressing root causes to enhance reliability and supplier confidence.
- Foster a culture of proactive payment management, identifying opportunities for early settlement discounts.
- Ensure accurate and timely payment of fitment-related invoices and other operational suppliers critical to service delivery.
- Maintain and regularly review supplier master data to uphold data integrity and compliance with internal controls.
- Ensure monthly reconciliation of supplier accounts and the accuracy of aged payables reports.
Commission and Annuity Payables
- Manage and validate all commission-based and annuity-linked payables associated with recurring customer contracts.
- Oversee commission reconciliations for partners, resellers, and internal stakeholders, ensuring data integrity across billing and CRM systems.
- Align the recognition and timing of commission expenses with revenue cycles for accurate financial reporting.
- Collaborate with commercial, billing, and CRM teams to ensure commission structures reflect actual customer subscriptions and usage data.
- Provide insights into trends, anomalies, and payment delays within commission payables to support financial planning and stakeholder transparency
Controls, Compliance & Reporting
- Ensure full compliance with company policies, IFRS standards, and internal governance frameworks.
- Support month-end, quarter-end, and year-end close processes through accurate accruals, reconciliations, and variance analysis.
- Develop and present insightful AP dashboards, metrics, and exception reports to management, highlighting trends, risks, and improvement opportunities.
- Identify and communicate recurring issues or supplier challenges to inform business decisions and strengthen relationships.
- Support internal and external audits, ensuring timely and accurate provision of documentation and explanations.
- Ensure completion of relevant month end journals according to predetermined standards and timelines.
- Design and perform all relevant data analytics in support of financial, operational and compliance continuous audits.
- Conduct regular compliance testing as part of the follow-up work required to continue adding value post audit completion.
- Provide ad-hoc insights and advice to relevant stakeholders off the back of successfully completed financial analytics initiatives.
- Always act in accordance with the approved standard operating procedures and all other relevant legislation and best practices.
- Maintain confidentiality of all information gained during performance of all financial operations duties.
- Create and maintain authentic, timely and reliable records in relation to all duties completed.
Systems & Process Improvements
- Drive automation and process optimisation initiatives across the AP function to improve accuracy, speed, and transparency.
- Partner with IT and finance systems teams to strengthen integration between billing, procurement, and ERP platforms.
- Develop and implement controls that mitigate risk, prevent duplicate payments, and enhance payment visibility.
- Champion continuous improvement through data-driven insights, identifying bottlenecks and leveraging technology to streamline approvals and reporting.
People Management
- Empower team members through clear accountability, performance expectations, and structured performance management initiatives.
- Lead with authenticity and integrity, fostering trust, collaboration, and a culture of ownership.
- Oversee budget tracking, expenditure monitoring, and regular reporting on Accounts Payable performance and resource utilisation.
- Manage all people-related processes, including recruitment, onboarding, performance evaluation, promotion, retention, and terminations.
- Identify skills gaps and implement targeted training and development interventions to strengthen technical and functional capabilities.
- Address employee concerns and grievances promptly, maintaining a positive, respectful, and high-performing work environment.
- Ensure adherence to departmental policies, procedures, and governance standards.
- Drive continuous professional growth through technical training, coaching, and mentorship to support a culture of excellence.
- Promote and embed best practices that enable the team to achieve departmental goals and service standards.
- Lead initiatives to attract, develop, and retain top talent, ensuring long-term team capability and stability.
Minimum requirements
- Essential: B Com Degree within Finance, Accounting or a related field. NQF 7.
- Essential: 7 Years experience within an Accounts Payable environment.
- Essential: Must include at least 3 years supervisory or managerial role.
- Essential: Proven understanding and experience with commission, fitment, and vendor payment structures
- Essential: Demonstrated experience and exposure with VAT.
- Desirable: Relevant registration with a professional body.
Deadline:3rd February,2026
Method of Application
Use the link(s) below to apply on company website.
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