Current Jobs at Vodafone Global Enterprise

Role Purpose/Business Unit:

• The specialist legal advisor will provide support within the Legal Affairs team by assisting in the drafting, review, and negotiation of legal documents, conducting legal research, and ensuring compliance with applicable laws and regulations across a range of commercial, corporate, and intellectual property (IP) matters within a fast-paced telecommunications environment.
• The role involves supporting senior members of the legal team with transactions, contract drafting and negotiation, corporate governance, regulatory compliance, and protection of the company’s intellectual property assets.
• The incumbent will develop a broad understanding of the business, applying sound legal judgement and a solutions-oriented approach to support strategic and operational objectives.
• The role offers a strong foundation for progression within the Legal Affairs team, providing exposure to complex commercial transactions and cross-functional business collaboration.

Your responsibilities will include:

• Draft, review and negotiate a wide range of commercial agreements and correspondence under the guidance of senior members of the team. 
• Build effective relationships and collaborate closely with various business teams and internal stakeholders to provide timely and pragmatic legal support.
• Undertake legal research and provide clear, concise advice on corporate, commercial, and regulatory matters affecting the business.
• Assist in managing and maintaining the company’s IP portfolio, including trademarks, copyrights, and domain names and support associated IP clearance searches and risk assessments, registrations, renewals, and enforcement activities.
• Regular proactive stakeholder engagement. 
• Periodic review of company policies to ensure compliance and alignment with legislation and Vodafone policies, where applicable. 
• Identify potential legal and contractual risks, providing practical, solutions-oriented recommendations.
• Contribute to the development and implementation of legal policies, templates, and process improvements.
• Assist in developing internal processes to manage legal risk effectively across business functions.
• Investigate and report on customer and stakeholder queries which arise from time to time. 

The ideal candidate for this role will have:

• LLB degree (or equivalent legal qualification).
• Admitted attorney (or in the process of admission).
• 0–2 years post-qualification experience, ideally within a telecommunications or technology-focused legal environment.
• Commercial law, drafting and negotiation experience, with ability to provide innovative legal solutions in a fast moving industry.

Core competencies, knowledge, and experience:

• Strong analytical and problem-solving skills, with a pragmatic approach to resolving issues.
• Excellent drafting abilities with attention to detail.
• Clear and professional verbal and written communication skills.
• Commercially minded, with an interest in the telecommunications landscape.
• Highly organised, detail-oriented, and capable of managing multiple priorities.
• Integrity, discretion, and ethical judgment.
• Collaborative and adaptable in a dynamic environment.
• Proactively develops professional knowledge and legal expertise.
• Self-starter, solution oriented and problem solver.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 1 December 2025 

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Role Purpose:

• Design and implement comprehensive technology solutions that meet our customers' complex business needs. The role will require owning and shaping end to end solutions for various Vodacom Business customer requirements using modern architectural frameworks and best practice.
• You will also support specialist sales, product managers and product architect teams with incrementally evolving our end-to-end solution capabilities across mobile, core connectivity and beyond mobile (fixed, cloud and IoT) to ensure improved customer experience, resiliency, re-usability, scalability and cost management.
• Your strong technical skills, combined with your ability to think strategically and solve complex problems, will contribute to the successful implementation of our Vodacom Business TechCo strategy.

Your responsibilities will include:

Key Accountabilities and Decision Ownership:

• Identify key end to end functional requirements and drive shaping of the end-to-end solution design approach through engagements with account teams, product managers and technical architects
• Design end to end solutions for complex and multi tower solutions that align with business objectives and our architecture standards, taking into consideration scalability, performance, security and maintainability
• Work with account teams, product managers, product architects and SMEs (subject matter experts) to refine the end-to-end solution requirements and lead on defining the end-to-end solution design for the complex and multi tower solutions
• Protect the integrity and reusability of the solution throughout the lifecycle, keeping it as simple as possible
• Closely collaborate with product architects to define architectural guardrails, product teams for refinement of product features, and with engineering teams and project managers for high level delivery planning
• Support root cause analysis and identifying solution options for complex issues found during delivery or on live services when required
• Maintain alignment with Enterprise and Integration Architecture standards across all work
• Ensure consistency in application architecture and alignment with Vodacom Business architectural standards
• Provide technical guidance and support to low level technical teams during implementation phase and ensure adherence to architectural guidelines and best practices
• Drive in solution architecture, documentation and ways of working improvement initiatives contributing to the department’s continuous improvement goals
• Knowledge sharing through the organization's operational business processes systems

Stakeholder Management:

• Managing and collaborating with Vodacom Business technical, product and sales leadership to develop growth plans for the business
• Provide specialised and technical support to internal and external stakeholders to ensure achievement of functional and organisational objectives

The ideal candidate for this role will have:

• A relevant degree in Computer Science, Engineering or IT or related field
• Postgraduate qualifications (Desirable)
• 5+ years’ experience in Telco IT architecture and Systems
• Extensive with Domain Architecture and Design
• Extensive Understanding of TOGAF Framework

Extensive Knowledge of

• Fixed data communication technologies [including SD-WAN, MPLS, IP VPN technologies]
• Voice communication technologies [including IPT, NGN, IN, SIP etc…]
• Mobile data communication technologies [All available Spectrums including 5G, Managed/Secure Mobility]
• Cloud, Cyber Security & Managed Services
• Unified Communications solutions
• IOT

Technical Competencies:

• Business development skills – unlocking the opportunity based on customers’ business requirements
• Extensive experience in telecoms/IT design with proven technical co-ordination
• Experience in change management in a technological context
• Team player, strong influence and relationship management skills
• A self-starter with a determination to succeed, balanced with appropriate tact and diplomacy
• Fluent in English
• Ability to lead in high-growth, high-uncertainty environments
• Ability to work in an international and distributed virtual team
• Excellent Customer relationship management skills with ability to interact at Director level
• Strong communication and decision-making skills – ability to balance conflicting interests

Behavioural Competencies:

• Customer Focus: Prioritizing customer needs and delivering excellent service
• Accountability: Seeks feedback and identifies opportunities for improvement or innovation
• Collaboration: Actively fosters collaboration, seeks input and effectively partners
• Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
• Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
• People Management: Ensure team work together to deliver on their responsibilities creating accountability and ownership
• Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy

We make an impact by offering:

• Enticing incentive programs and competitive benefit package
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 28 November 2025. 

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Role Purpose:

• Manage the business administration and project support function within the Strategy and Loyalty team as well as serve as the primary point of contact for this office.

Your responsibilities will include:

Administrative Support

• Real-time email management and prioritisation
• Guest reception
• Manage and facilitate the calendars to arrange appointments, meetings and conferences
• Review, proofread and edit documents prepared for the MEs signature
• Ensure MEs are well prepared for meetings
• Devise and maintain office management systems, including data management and filing
• Administrative support during meetings in terms of accurate minute-taking
• Document compilation and/or consolidation in line with various submission requirements
• Provide administrative support for the completion of documentation for Board agenda items, Audit Committees etc.
• Co-ordinate reports that may require input from all departments and is presented to the Executive

Budget and Expense Management

• Assist MEs with budget OPEX and CAPEX budget administration for their cost centres
• Ensure that expenditure documentation is checked and prepared in accordance with policies and procedures
• Ensure that tax invoices and receipts are collected for payment purposes
• Expenditure to be reconciled in accordance with source and reference data
• Process reconciliations and payments within turnaround time
• Process expense reports
• Budget transfers

Travel Management

• Manage all travel for local and international trips
• Prepare MEs itinerary for all trips 
• Responsible for all travel logistics i.e. visa applications, hotels, flights, meetings, transport, Forex

Event Management

• Event management for all functions hosted by the MEs for their cost centre
• Responsible for all logistical arrangements for events, conferences, team builds, workshops, seminars etc. which includes:
• Venue booking and preparation
• Confirmation of speakers
• Attendance of delegates
• Preparation of agenda
• Preparation of presentations
• Sourcing promotional items and branded gifts

The ideal candidate for this role will have:

• Matric
• Secretarial Certificate / Diploma essential
• Minimum of 3 -5 years secretarial experience which includes:
• Project management experience

Job Knowledge:

• Advanced knowledge of Microsoft Office – Outlook, Word, Excel, PowerPoint, Microsoft Project and Internet (essential)
• Knowledge of office management (essential)
• Knowledge of IT/Telecommunications environment (advantageous)
• Financial administration experience
• Knowledge of SAP EVO (advantageous)
• Project management and project coordination

Job-Related Skills:

• Excellent administration skills
• Excellent organisational skills
• Excellent oral and written communication
• Ability to pay attention to detail
• Ability to maintain confidentiality at all times
• Ability to work under pressure and meet tight deadlines
• Ability to work independently
• Results-oriented and self-motivated
• Forward thinking and proactive

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 01 December 2025. 

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Role Purpose/Business Unit:

• The Principal Data Scientist will play a pivotal role in shaping and driving customer value management (CVM) strategies for Vodacom Group. Moving beyond Data Science, this role will focus on the end-to-end ownership of CVM initiatives within the Big Data team, from strategic design to CVM product delivery, ensuring sustainable customer growth, retention, and profitability using Data Science and Big Data tooling.
• As a senior thought leader within the Big Data team, the Principal Data Scientist will influence business decisions, leverage advanced analytics, and collaborate cross-functionally to design differentiated customer journeys, maximize ARPU and product sales, and strengthen long-term customer relationships.
• This role will combine analytical expertise, data science and software engineering to drive value and establish a deeper connection with our customers. They are responsible for generating actionable insights through the analysis of customer data, developing and maintaining customer segmentation and propensity models, and working with in market teams to use such models.
• This role helps elevates CVM from tactical execution to a strategic growth driver using Big Data. The Principal Data Scientist will be instrumental in ensuring Vodacom delivers on Purpose and stays ahead of the market in delivering personalized, digital first, and value driven customer experiences that translate into higher revenue, loyalty, and brand advocacy.

Your responsibilities will include:

Strategic Leadership

• Act as a subject matter expert and thought leader in the Big Data team with a strong focus on CVM.
• Design and lead the development of machine learning models using large and varied datasets.
• Translate customer insights and data analytics into actionable strategies for acquisition, retention, upsell, and win-back.
• Guiding and advising on the optimal AI solution to various stakeholders.
• Presentation of implementation plans and expected outcome to technical and non-technical audiences.
• Own the technology for building and deploying AI solutions, then drive the planning and development of the solution.
• Debugging Predictive Models, Rule based approaches and Gen AI solutions.
• Prototype code for training and scoring machine learning models. e.g. Using PySpark, Spark ML, H2O and other tools for automated training and scoring of the machine learning models.
• Manage the complete life cycle of a machine learning model. (Ideation, Design, Development and Deployment).
• Evaluating performance of the model in development but also evaluating post deployment whilst in production.
• Uses data visualisation to engage audience in a compelling way, enabling effective storytelling. Developing insightful dashboards to enable faster decision making.
• Working with a community of colleagues across Advanced Analytics, Technology, Data and Customer Functions.
• Work with the Lead Data Scientist to deliver key packages of work to meet the needs of our business customers within the Customer Value Management (CVM) space.
• Works in partnership with Big Data Production Data Engineering for model automation and productionising.
• Contributing to the wider community to enable machine learning and AI capability across Vodafone globally.
• Identifying new data sources and evaluate emerging technologies for data discovery usage.
• Lead, manage and mentor a team of data scientists.

The ideal candidate for this role will have:

• Bachelor’s or Master’s Degree in quantitative fields like Mathematics, Statistics, Economics, Computer Science Engineering, Artificial Intelligence or related fields (essential), a minimum of 6 years relevant experience in Data Science.
• Knowledge of CVM within a telecommunications company would be advantageous.
• Experiencing working with and managing a team of data scientists.
• Experience in data manipulation: use of structured data tools (e.g., SQL), and unstructured data platforms (e.g., Hadoop, Spark, NoSQL).
• Proficiency in at least one relevant programming language: Python, R.
• Experience in major machine learning modelling libraries (e.g., H2O, scikit-learn, PyTorch, Tensorflow) and techniques (e.g. random forest, gradient boosting, k-means segmentation, multiple regression, factor analysis, time-series forecasting).
• Familiarity with visualisation tools (e.g. Tableau, Qlik, D3, Apache Superset, Plotly).
• Generative AI and LLM experience would be advantageous.
• AWS and/or GCP experience is advantageous.
• Exposure/interest in machine learning.
• Professional and/or academic experience in Big Data analytics & deployment of models and algorithms to solve real-world problems (with deep statistical and  machine learning modelling expertise).
• Experience manipulating and analysing large and complex datasets.
• Experience in visualisation, creating graphical static and interactive displays of data that clearly communicate insight.
• Good interpersonal communication and presentation skills.
• Experience working with teams and coaching Junior and Senior Data Scientist.
• Real-time use case deployment and evaluation experience.
• Strategic and critical thinking
• Strong commercial acumen
• Data-driven decision-making
• Customer-centric mindset
• Influencing skills
• Innovation and adaptability
• Strong business acumen at Executive level
• We make an impact by offering:
• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 01 December 2025. 

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Role Purpose/Business Unit:

• To develop, structure and implement a Group Regulatory strategy to support and de-risk all infrastructure Joint ventures across the Group including large scale sharing ventures.

Your responsibilities will include:

• Develop a Regulatory and compliance strategy for the Group infrastructure investments portfolio – InfraCo’s and MNO’s as customer   
• Lead the process of securing all required operating and any other licenses required by the InfraCo’s
• Establish a risk register and risk mitigation plan for all Infrastructure investments and joint ventures
• Create alignment across all infrastructure companies to ensure optimal alignment and best practise sharing
• Support the development of all the commercial Terms sheets / agreements with the legal teams
• Lead the establishment of the Regulatory departments within the infrastructure companies

The ideal candidate for this role will have:

• 3-year business-related qualification essential
• 10 Years of experience in the ICT sector preferred

Core competencies, knowledge, and experience:

• Excellent presentation skills and professional discussions and negotiations with 3rd parties on C-Level
• Deep experience in ICT Regulatory legislation across all the Vodacom markets
• Deep experience in Regulatory strategy and risk management
• Work experience in an ICT environment and proven track record in multi-national corporations with matrix organizations
• Experience in driving complex new ventures – end-to-end delivery

Closing date for Applications: 08 December 2025. 

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Role Purpose/Business Unit:

• To analyse required billing systems to identify functionality enhancements as well as process improvements 
• To compile business and technical user requirements specifications that is representative and complete
• To provide feedback on new products, services and other requirements
• To conduct an impact analysis on various systems    

Your responsibilities will include:

Analyse business requirements    

• To analyse requirements of Digital and Reporting systems to identify functionality enhancements as well as process improvements
• To compile business and technical user requirements specifications that is representative and complete
• To ensure that User Acceptance testing plans are compiled and the required testing is conducted for new products and services as well as system upgrades and application releases
• To ensure that user requirements are documented, developed and delivered on

Impact assessment of new products and services    

• To provide feedback on new products, services and other requirements
• To conduct an impact analysis on various systems
• To perform information requests and investigations

Project management methodologies    

• To use Project Management methodologies to communicate and facilitate execution and implementation of new systems or releases
• To effectively communicate and liaise with all stakeholders
• To ensure effective change control is executed
• To ensure that systems adhere to and comply with all relevant policies and procedures
• Deployment across standardised environments and layered architecture
• Operations transition initiation and support
• Compiled reports    
• Accuracy, Delivery time
• Projects, Systems Analysis, Ad-hoc
• Provided Support to Operations    
• Provide support to Operations teams regarding business queries.
• Provide post implementation support.

Business Analysis    

• Business/ systems requirements elicitation and analyses
• Process modelling
• Solution(s) design and recommendations
• Author business and systems requirements and design specification documents
• Generate technical artifacts like use cases, context diagrams, frameworks
• Development of training material, test cases, operations manuals
• To be involved and facilitate user acceptance testing
• To establish validation and balancing criteria to ensure integrity of data in profiling system and be involved in ensuring continued data integrity for area of information delivery.

Stakeholder management    

• To agree with users on business rules to be applied to data.
• To develop and document consolidated information requirements and quality attributes from business requirements.
• To provide primary user contact for relevant area of information delivery and perform ad hoc analyses.
• To interface with all other role-players, for example source systems and Report authors, etc
• Maintained Relationships    
• Customer Satisfaction Index
• Billing, External Customers – Finance and retail Billing

The ideal candidate for this role will have:

• Matric – Essential
• 3 year degree/ diploma in  engineering, science, finance, any applied mathematical degree  Essential
• Honours degree-advantage.
• A minimum of 3-5 years relevant experience within an ICT Company is essential with specific focus on:
• Quantitative analytics
• Customer data
• Campaign management systems, optimisation technology and process CRM operations

Job knowledge

• Knowledge of hosting servers and services in the cloud (AWS/Azure/etc)
• Moving workloads from on-prem to cloud
• Data analysis through the use of SQL
• Design and knowledge of CI/CD Pipelines
• Working in an Agile manner i.e. scrum team
• Knowledge of DevOps (People/Process/Technology)
• Knowledge of Gitlab Ultimate
• Knowledge of CyberSecurity Vulnerability Management
• Knowledge of Billing and Financial Reporting
• Knowledge of Configuration Management
• Complex Systems context diagrams
• Business Analysis
• Project management
• GSM environment and systems
• Mediation and Billing functions and processes
• Change Control Process
• Fault Management Process
• Software Development Life Cycle processes
• Policies and Procedures governing IS
• Software Development and Delivery Methodology
• ISO, TMF, Telco Standards
• Architecture and internal process work flows
• Change management around transformation projects
• Collaboration and facilitation across virtual project teams

Skills

• Analytical, Commercial input and forecasting
• Input into Planning
• Input into Budgeting
• People management (vendor)
• Change / stakeholder management
• Presentation skills
• Negotiation and persuasion skills
• Communication skill
• Interpersonal skill  
• Data Analysis / Analytics / SQL
• Cloud hosting such as AWS/Azure/etc
• Microservice design
• DevOps 
• Attitude
• Investigative
• Follow through
• Thorough
• Assertive
• Emotional Intelligence
• Patience
• Confidence
• Resilience
• Innovative
• We make an impact by offering:
• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 12 December 2025.