Current Openings at Allan Gray Proprietary Limited

Responsibilities

• Checking and accurately processing all incoming or pending instructions. These include:
• New business transactions, e.g. opening a new investment account
• Existing business transactions, e.g. where a client adds or withdraws money or makes changes to their investment
• Providing clients and advisers with a superior level of client service through call and email communications, e.g. responding on time and diligently to all requests from clients, advisers and internal business teams
• Maintaining accurate record-keeping on internal systems of all interactions with clients and advisers
• Knowledge of various legislative requirements relating to investment products
• Supporting members of your team and the team leader, e.g. assisting with technical queries, workflow and processes

Job specification

• Relevant business degree and/or job-related experience
• Sound knowledge of the life insurance industry (including pension funds) and/or the unit trust industry would be an advantage

Key attributes and competencies

• Accuracy and attention to detail
• Excellent time management skills
• Excellent problem-solving skills
• Client-focused with strong verbal and written communication skills
• Self-motivated and agile with the ability to function well under pressure
• Intermediate computer literacy skills in Microsoft Word or Excel

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Job Responsibilities

• Ability to manage assigned brand-related projects in the absence of the Brand marketing manager.
• Work closely with third-party advertising and fulfilment agencies on assigned brand projects.
• Provide advertising agency with strategic direction on proposed creative.
• Guide the creative development process to completion on assigned projects.
• Ensure full understanding of target audience needs.
• Execute all projects in line with the corporate identity.
• Compile creative and media briefs.
• Provide input to media strategy and planning, campaign budget management.
• Understanding of various research methodologies, ability to interpret research results and formulation of clear action plans in response to research insights.
• Manage assigned branded collateral.
• Work closely with the below stakeholders by providing marketing expertise across identified projects:
• Digital marketing team in the day-to-day execution of brand projects to optimise user journeys across the relevant sections of the website and to ensure the corporate site is aligned to the corporate CI.
• Content team as part of the execution of brand-related projects
• Retail Events and Distribution teams to execute client-related projects and events.
• Institutional Clients team to execute client-related projects and events.

Qualification and Experience

• Bachelor’s degree or Postgraduate Diploma in Commerce, Marketing
• Please include your Matric certificate and University transcripts in your application.
• Minimum of five years’ relevant experience in brand, media, and advertising
• Proven track record of brand, media, and advertising management
• Demonstrable technical marketing skills and company product knowledge (preferable, not mandatory)
• Leadership requirement
• Behave in accordance with company culture.
• Show integrity and ethical awareness.
• Ensure effective peer working relationships.

Competencies

• Ability to adapt quickly to new situations and requirements.
• Ability to work with multiple stakeholders.
• Independent working approach.
• Measured and considered in approach to challenges.
• Ability to think strategically.
• Comfortable collaborating with others
• Ability to work under pressure and to deliver according to tight deadlines

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Responsibilities

• Extracting test requirements for user stories, 
• Designing and creating test cases, 
• Estimating effort for testing tasks, 
• Manual testing of applications, which includes front-end, system integration, regression, and end-to-end as well as exploratory testing, 
• Managing and maintaining manual regression test suites, 
• Product risk mitigation, thereby limiting defects in production, 
• Collaborating closely with developers and business analysts in identifying, logging, and verifying defects in a defect tracking system, 
• Collaborating with other teams in INST IT for integration testing. 
• Assist in production support issues and queries.
• Liaise with IT Ops and other Domains for support to resolve or assist with fixes.
• Continuous improvement initiatives specifically with regard to quality and performance

Qualifications and requirements

• 4 years testing experience
• Basic SQL skills
• Relevant Business/ Commerce/ IT degree. 
• Testing fundamentals training / Test certification would be advantageous.
• Exposure to Agile methodologies (e.g. SCRUM) would be advantageous

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Responsibilities

• Onsite support for daily incident resolution and service requests fulfilment.
• Use ISM Tool to complete daily operational tasks in a methodical and timeous manner meeting SLA’s.
• Commissioning and decommissioning of domain and non-domain machines using SCCM in compliance with standard procedures
• Software deployment using SCCM.
• Plan, coordinate and assist with Employee Desk moves
• Be willing to work After Hours due to standby support or project related tasks.
• Document procedures and troubleshooting.
• Audio-visual / video conferencing support
• Printer support
• Azure Virtual Desktop (AVD) support

Skills Required

• Passionate about technology
• Attention to detail
• Problem solving skills
• Ability to work well under pressure
• Effective communication style
• Methodical approach to work
• Prioritization of Daily tasks based on urgency and impact
• SCCM 
• Office 365 support (Intermediate – Advanced)
• Windows 10/11 (Intermediate – Advanced)
• Smart device support (iPad, iPhone & Android) using Intune Management
• Audio-visual / video conferencing support 
• Printer support
• Azure Virtual Desktop (Advantageous)

Experience

• Minimum 6 years desktop support 

Qualification

• Technical Qualifications (Microsoft / CompTIA / SCCM / Azure / AWS) - Advantageous
• Grade 12